726 to 750 of 1,909 Customer Service Jobs in the UK excluding London

Nottingham. This is a highly varied, fast-paced administration role involving inbox management, spreadsheets, contract renewals, telephone and email communication, and coordinating with multiple service teams. Ideal for an experienced Administrator who can interview and start ASAP. The Role: Monitor and manage shared inboxes Update spreadsheets and internal records … Support contract renewal administration Handle inbound and outbound calls, emails and text messages Coordinate with multiple internal service teams Provide a wide range of general office and administrative support The Person: Previous Administration or Office Support experience Strong IT skills, including Excel and Microsoft Office Comfortable managing multiple inboxes ...

work hands-on across our core technology stack, which is built around Fortinet and Extreme, with plenty of Cisco in the mix across our customer environments. Firewall work sits right at the heart of the role, so a strong grasp of Fortinet FortiGate and network security will really … apart. You will also be a trusted point of technical authority for the wider service desk, sharing knowledge, mentoring less experienced engineers and helping to lift the standard of everything we deliver. Clear communication matters just as much as deep technical skill, as you will be working with customers ...

enhancing cloud-hosted solutions across Azure and AWS environments. You'll provide third-line support for internally developed applications while working closely with Customer Support, Development, Architecture, and Infrastructure teams to ensure exceptional service delivery. This is an exciting opportunity for someone who thrives in a technically challenging … second-line support teams. Work closely with development teams to identify software defects and implement effective workarounds. Deploy application updates, patches, and hotfixes. Service Availability & Performance Monitor cloud-hosted platforms to ensure compliance with service availability and performance commitments. Proactively manage alerts, event logs, and system monitoring tools. ...

seeking a skilled Microsoft Dynamics 365 Developer with experience in Dynamics 365 Customer Engagement (CE) and Power Platform. The candidate will be responsible for designing, developing, customising, and supporting enterprise CRM solutions while working closely with business stakeholders, functional consultants, and solution architects. Key Responsibilities Develop and customise Dynamics … applications (Sales, Customer Service, Field Service). Configure entities, forms, views, dashboards, business rules, and security roles. Build Power Apps (Model-Driven and Canvas Apps), Power Automate workflows, and Power Pages solutions. Design and implement integrations using Azure Functions, Logic Apps, Service Bus, and REST APIs. ...

enjoy uncovering opportunities, growing customer accounts and delivering genuine value through consultative sales? Are you looking to join a growing IT MSP where you'll have the autonomy to shape client relationships, influence commercial growth and make a real impact? If so, we'd love to hear from you. … privately owned IT Managed Service Provider helping businesses and schools maximise the value of technology through reliable support, strategic advice and exceptional customer service. With more than 15 years' experience and partnerships with Microsoft, Barracuda, KnowBe4, Exclaimer and Webroot, we've built a reputation for professionalism, technical excellence ...

About the Role We are seeking a technically skilled and customer-focused Packaging Equipment Engineer to join our engineering team. The successful candidate will be responsible for the installation, commissioning, servicing, troubleshooting, and ongoing technical support of advanced packaging machinery and equipment. We are particularly interested in candidates with … sensors, HMIs, and associated control systems. This is a hands-on engineering role requiring a combination of technical expertise, problem-solving ability, and strong customer-facing skills. You will work closely with customers, internal engineering teams, and colleagues across the business to ensure packaging equipment operates safely, efficiently ...

bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. … responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence. As Technical Service Support, you will play a key part in delivering outstanding technical advice via telephone, video call and emails to our customer base ...

Maintain reports relating to Microsoft 365, Azure, Copilot and Power Platform usage. Provide management information to ICT leadership teams. Identify trends and opportunities for service improvement. Support business case development for digital investments. Service Improvement and Digital Strategy Support delivery of the Trust Digital Strategy. Assist with adoption … optimisation of digital services and cloud resources. General Responsibilities Ensure suitable staff are migrated from M365 Office E3 licenses to E1 licenses. Ensure effective customer service at all times. Provide in-person training as required. Maintain accurate documentation and records. Participate in audits and governance reviews. Travel ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain ...

Type: Full-Time Contract About the Role Our client is looking for an experienced 2nd Line Support Engineer to join their IT Service Desk on an initial 3-month contract . You'll provide professional, customer-focused 1st and 2nd line technical support across a large and varied … varied role offering exposure to a broad range of technologies and client environments, with the opportunity to contribute to IT projects and ongoing service improvements. What You'll Do Provide 1st and 2nd line technical support via telephone and remote support Resolve incidents, problems and service requests within ...

After a period of sustained international growth, we are looking to strengthen our service department to support a growing customer base. Driving an inclusive company culture, we work closely with employees on their own personal development plans, aligning personal and business goals for shared success. About the role … will be the first interaction for many prospective customers looking for a tech-led solution to their challenges. As a member of the customer support team, you will play a key role in handling customer support calls to onboard new customers and resolve any queries timely and efficiently. ...

telephone, or online. As Patient Services Team Leader, you will play a vital role in ensuring patients receive a welcoming, professional, and efficient service throughout their healthcare journey. You will be responsible for leading and supporting the Patient Services Team across both sites, ensuring that services operate safely, effectively … line with practice standards. Key Responsibilities Lead, supervise, and support the Patient Services Team in delivering outstanding patient care and customer service. Ensure the smooth and efficient day-to-day operation of patient services across both practice sites. Manage team performance, attendance, training, development, and wellbeing. Motivate and inspire ...

Lead Administrator, a Front of House IT Support apprentice and third-party support; providing leadership, mentoring, workload management, and performance oversight while ensuring exceptional service to all users. Key Responsibilities Leadership and Team Management Lead, manage and develop the IT team. Set objectives, monitor performance, conduct regular reviews … annual appraisals. Allocate work and prioritise support requests. Provide coaching, mentoring and technical guidance. Foster a customer-focused and collaborative team culture. Manage recruitment, training and succession planning where appropriate. Form a strong working relationship with the Finance Director, providing regular operational and strategic updates. IT Operations Ensure ...

Position: BMS Service Engineer Location: Dorset/Bournemouth/Poole Salary: Up to £60,000 DOE Working Arrangement: Remote Based/Site Based Employment Type: Permanent The BMS Service Engineer position is required in Dorset for our client. Our client is a specialist business operating within the building … fault finding and maintaining BMS systems, with a particular emphasis on Tridium-based systems. The successful candidate will be predominantly remote based, travelling to customer sites across Dorset and the surrounding area. There is a strong pipeline of service work across Bournemouth and Poole, including hospitals ...

depending on experience. Our client, a growing Managed Services Provider (MSP), is looking to recruit a Field Engineer to support a diverse customer base across Buckinghamshire and the surrounding areas. This is an excellent opportunity for a hands-on IT professional who enjoys a mix of remote support … site customer engagement. Initially, the role will be split between 2nd Line Service Desk support and field-based engineering work, with the expectation that the position will become increasingly customer-site focused as the organisation continues to expand its presence across the region. Working as part ...

Position Statement HAFS is Hilton's shared-services organisation for accounting and finance. Its service-delivery model includes Hilton centralised offices in the UK and USA, supported by shared services centres in India operated by a world-class business process outsourcing partner. Job Description The role is responsible … producing trusted performance reporting, KPI analysis and actionable insights that help HAFS leaders understand service delivery, identify improvement opportunities and support a consistent customer-focused experience across assigned functional areas. The Senior Analyst, HAFS Performance Governance, will be responsible for assigned day-to-day activities within the HAFS ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer‐service centres, and 24 river‐boat boarding points. Drawing on over 30 years of experience in urban public‐transport solutions, Indra will manage and evolve … scale transformation programme. This role will serve as the primary point of contact for all Reporting & BI activities, acting as the bridge between the customer, business stakeholders and internal delivery teams. The BI & Reporting Delivery Manager will be responsible for driving the reporting strategy, coordinating multidisciplinary teams, managing priorities ...

stakeholders and technology teams, you will translate commercial and operational requirements into effective digital solutions that improve efficiency, support revenue growth and enhance the customer and dealer experience. Working across Commercial, Sales, Aftersales, Operations, Dealer Networks and IT , you will analyse existing processes, identify opportunities for improvement, define requirements … Systems & Processes You will act as a key point of expertise for Order to Delivery and Aftersales processes and systems , analysing end-to-end customer, dealer and operational journeys. Your work will support systems and processes covering areas including: Quotation management Vehicle ordering and fulfilment Dealer order management Inventory ...

provide custom-tailored solutions for your business, whatever your field may be. Our team is dedicated to providing you with the best possible service, and we are always looking for new ways to improve our products and services. We operate in different locations which includes UK, France, Germany … document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides ...

targeting growth from around £30m to £65m by 2030, with major customers including leading supermarkets and the MOD. Its technology is proven, its customer base is established, and its product portfolio is expanding into DC charging + battery storage. With European expansion planned from next year, this … Want to work with 40kW600kW DC rapid charging technology at a business that's genuinely going places? The EV Field Service Engineer will diagnose and repair proven, high-powered EV chargers, while gaining hands-on exposure to OCPP, firmware, cloud systems and new product development. It's an opportunity ...

Field Service Engineer - Security Systems c £34,000-£45,000 neg dep exp + generous benefits + vehicle Stoke-on-Trent/Midlands & North West Our client has been established for almost a decade and specialise in the provision of a range of solutions allied to the commercial security … result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and self-motivated Field Service Engineer - Security Systems to complement their professional team. The role will involve a varied mix of installation, commissioning, servicing, maintenance and fault finding across ...

central Coventry, this is a newly created position offering the opportunity to play a key role in maximising sales from both new and existing customer opportunities. You will work closely with the wider sales team, proactively following up warm leads, quotations and appointments, developing new opportunities and ensuring customers … opportunities to generate additional business. Developing relationships with new and existing customers via telephone and other communication channels. Providing a consistently high level of customer service and ensuring a positive customer journey. Managing and updating the CRM system , ensuring all customer and sales activity is accurately ...

technology in a dynamic and growing business. Key Responsibilities Technical Support Provide technical support, diagnose and troubleshoot complex hardware and software issues, and support service interventions and projects. System Management Work towards supporting and overseeing system performance, conduct regular audits and performance assessments, and ensure optimal system reliability. Documentation … Reporting Maintain detailed records of service activities, system configurations, and equipment maintenance. Customer Engagement Build strong relationships with customers, provide clear feedback, explain product functionality, and manage technical issues to maximize customer benefit. Safety & Compliance Ensure all service activities comply with company policies, industry standards, safety ...