annum plus a car allowance, bonus and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis in the Midlands. If you're a Business Development Manager with experience within the Industrial Services sector (particiularly jet vac's, high … broad range of industrial services, including waste removal and infrastructure cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across … divisions to identify other opportunities, especially within waste treatment and disposal through other sites across the business group. Collaborate with Account Managers, Admin Staff, and Operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures. Monitor market trends, competitors, and relevant industry developments to More ❯
Newcastle, Staffordshire, West Midlands, United Kingdom
JAM Recruitment Ltd
Are you an experienced Technical Sales/Customer Services Advisor keen to support solutions within the manufacturing sector? If so, the following permanent role could be for you. My client is a leading manufacturer of custom-made steel door solutions in the Newcastle-under-Lyme area. They are looking for an Internal Sale Support Officer/Customer Services … Production Teams. This is an exciting time to join a thriving business who have recently experienced significant investment in the growth and in the facility to ensure market leading customer quality and innovation. You will be responsible for: Preparing and submitting quotes in line with customer requirements and health and safety requirements Responding to customer enquiries by … customers (specification advice, preparing and submission of literature) Providing after sales support (drawings and specifications) Providing support to the external sales team Sourcing new customers You will have: Strong customerservice and query resolution skills Proficiency in MS Office Strong organisations skills Some experience of technical sales (highly desirable) Estimating experience within the manufacturing industry (highly desirable) CAD More ❯
where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to help us in our mission, as a Customer Operations Executive. About Escode Escode, a division of NCC Group, is committed to ensuring operational resilience and peace of mind for both vendors and licensees. Whether vendors are safeguarding … by high-quality, usable code, thereby minimizing the risk of financial loss due to software dependencies. The Opportunity The purpose of this role is to provide support to the Customer Operations Team, which provides a single post-sales interface for Escode customers, and plays a key role ensuring that customer-facing and sales processes are executed effectively and … key contract for all matters related to the execution of the role. Ensure that departmental SLAs are being adhered to. Set up new contracts in the system, add new customer accounts, create verifications projects so customers can be invoiced without delays. Review new sales opportunities and ensure they are compliant with company’s expectations, and processes are followed. Be More ❯
warrington, cheshire, north west england, united kingdom
Escode, Part of NCC Group
where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to help us in our mission, as a Customer Operations Executive. About Escode Escode, a division of NCC Group, is committed to ensuring operational resilience and peace of mind for both vendors and licensees. Whether vendors are safeguarding … by high-quality, usable code, thereby minimizing the risk of financial loss due to software dependencies. The Opportunity The purpose of this role is to provide support to the Customer Operations Team, which provides a single post-sales interface for Escode customers, and plays a key role ensuring that customer-facing and sales processes are executed effectively and … key contract for all matters related to the execution of the role. Ensure that departmental SLAs are being adhered to. Set up new contracts in the system, add new customer accounts, create verifications projects so customers can be invoiced without delays. Review new sales opportunities and ensure they are compliant with company’s expectations, and processes are followed. Be More ❯
bolton, greater manchester, north west england, united kingdom
Escode, Part of NCC Group
where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to help us in our mission, as a Customer Operations Executive. About Escode Escode, a division of NCC Group, is committed to ensuring operational resilience and peace of mind for both vendors and licensees. Whether vendors are safeguarding … by high-quality, usable code, thereby minimizing the risk of financial loss due to software dependencies. The Opportunity The purpose of this role is to provide support to the Customer Operations Team, which provides a single post-sales interface for Escode customers, and plays a key role ensuring that customer-facing and sales processes are executed effectively and … key contract for all matters related to the execution of the role. Ensure that departmental SLAs are being adhered to. Set up new contracts in the system, add new customer accounts, create verifications projects so customers can be invoiced without delays. Review new sales opportunities and ensure they are compliant with company’s expectations, and processes are followed. Be More ❯
The Skills You'll Need: IT, Technology, Windows 10 or 11, CustomerService Your New Salary: up to £35K per annum plus a 10% bonus Location: Redhill, Surrey Duration: Permanent Job status : 100% office-based Working hours : 37.5 h per week/Monday - Friday, 9am - 5.30pm Job posting ID: 23138 Who You'll Be Working for: A multinational … provide exceptional IT support services to business users. To be successful in this role our client has said it is essential that candidates: 1. Have IT/Technology support service experience in the UK. 2. Exceptional communication skills and detail-oriented problem-solving focus. 3. Are eligible to work in the UK. Sponsorship is not available for this role. … Second line IT support - Main responsibilities: 1st and 2nd line IT support for business applications, systems, and networks, emphasizing analytical problem-solving to address issues effectively Ownership of the service desk and ticket management with detailed and systematic approach to ensure SLA’s are met or exceeded Analysis of recurring issues, identifying root causes, and proposing solutions to enhance More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
INGRAM MICRO (UK) LIMITED
expertise in Cisco’s extensive portfolio of products, services, and incentives, helping you deliver unmatched value to clients. This role is perfect for someone with 1-4 years of customer facing experience who’s eager to learn, grow, and make an impact. What your role as a Cisco Sales Specialist will involve: Build strong relationships over the phone, becoming … a trusted advisor for customers and internal teams alike. Serve as the go-to expert on Cisco's offerings for both inbound customer inquiries and outbound sales efforts. Respond to inbound calls by providing tailored pricing, quotations, and solutions based on customer needs. Proactively follow up on outbound leads and identify new sales opportunities to grow the business. … Handle customer queries quickly and professionally, using your commercial insight to secure deals during phone conversations. Provide regular sales forecasts and updates to the Sales Manager. Oversee the progress of deals, ensuring smooth transactions and customer satisfaction throughout the sales process. Stay up to date on Cisco services, marketing initiatives, and product knowledge to confidently discuss offerings on More ❯
7 BLENHEIM COURT BROWNFIELDS, WELWYN GARDEN CITY, ENGLAND
CLOUD NETWORK SERVICES LTD
their technical knowledge and gain valuable experience working as part of a team, Role The role is primarily desk based (office based in Welwyn Garden). Some travel to customer sites for installs/fault resolution is required. Your own car and driving licence are required for this position. The apprentice’s primary role is to provide excellent customerservice and support to customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine technical problems. Required to monitor and maintain systems and/or platforms to maximise productivity and user experience. The Apprentice will have the opportunity to develop a technical understand of a wide range of products and services to … first line analysis of all IT issues and ensure that SLA’s are met. Keep customers informed of the status and progress of tasks and update tickets. Ensure the customer is satisfied with the final resolution by placing a confirmation call. Attend team and customer incident meetings and conference calls. Complete other service-related tasks as required More ❯
Oldham, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Guinness Partnership
the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people … appreciate flexibility is important so we offer a hybrid working model. The purpose of this post is to develop and update the IT systems needed to support IT BAU Service and the Change Portfolio required to meet the Guinness business and operational plans. You will develop functional specifications, configure, and develop code, unit test and document the system designs … to inform solution options to ensure that all developments support a coherent overarching solution design that delivers the desired business outcome. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be experienced in systems development, but you More ❯
opportunity for someone early in their career who's looking for hands-on experience, you'll be delivering high-quality end-to-end support across desktop services, ensuring excellent service aligned with internal SLAs. This is a dynamic role offering variety every day - from handling service desk requests to getting involved with infrastructure projects that contribute to the … a focus on security, cost, and long-term value Requirements * Level 3 Information Communication Technician certificate (or equivalent) and GCSEs in Maths and English * Entry-level experience in IT service delivery * Familiarity with help desk/ticketing systems * Strong troubleshooting and customerservice skills * Excellent verbal communication * Analytical mindset with good problem-solving abilities * Self-motivated and More ❯
Northampton, West Northamptonshire, Northamptonshire, United Kingdom Hybrid / WFH Options
Ricoh
purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Proving remote support and resolution for customer incidents whilst achieving company and European targets, including: Providing outstanding customerservice to both external and internal customers through responding appropriately by: Working as part of the … knowledge bases Articulate technical resolutions to customers to avoid a field visit. Developing technical resolution & communication skills through self and company led training. Constantly innovating ways to remotely resolve customer incidents. Promotion of Company initiatives as requested in order to enhance customer satisfaction and Company performance. Maintains database integrity by ensuring verification of customer information and file … maintenance. Adhere to company policies and procedures, whether organisational or tasks related. You will ideally have Good telephone manner Good customer handling skills desirable Written communication skills to enable effective communication with internal and external contacts Problem solving skills Negotiation skills Good level of IT literacy Able to work under pressure We are an equal opportunities employer We are More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
At Person Centred Software, we're committed to improving the quality of life for people in social care through innovative technology. As a Customer Support Advisor, you'll be the welcoming first point of contact for our customers - answering questions, solving simple issues, and making sure every interaction leaves them feeling heard, valued, and supported. You'll guide them … understanding their needs. Answer basic product queries and troubleshoot simple issues. Collect key details to ensure smooth handovers to other members of the Support team. Maintain ownership of the customer's request until it's resolved or escalated. Provide clear, friendly, and professional guidance on using our products and solutions where possible. Direct customers to resources, best practices, and … self-help tools to empower them. Log interactions and feedback to help improve our services and products. Maintain a positive, professional tone in every customer interaction. What You'll Bring Experience in a customerservice or support role, ideally in a SaaS or technology setting. Excellent communication skills and a natural ability to make customers feel valued. More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom
SCG Together
Customer Success Manager Location: Hemel Hempstead Salary: £26,000 - £28,000 + Bonus Hours: Monday Friday, 9am 5.30pm We are recruiting for candidates with a customer success or account management background to come on board and join our team in Hemel Hempstead as a Platinum Customer Experience Account Manager. You will be part of the team that … provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the customer experience for a base of circa 150-200 business customers, billing over £50,000 per month. Key Tasks: Support your … customer base, managing and exceeding their expectations. Identify and create opportunities that benefit your customers Performing account reviews Ensure your customer retention is as impressive as the rest of our teams and be a contributor to our 99.5% retention rate Handle both incoming and outgoing customer sales and service calls Create and manage cases in Dynamics More ❯
Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing As a Service Advantage Technician you will be providing customers with a professional and efficient installation, maintenance, and repair services on an increasingly broad range of equipment and devices that Ricoh support … including audio-visual, network devices, servers, routers, smart lockers. Key Accountabilities To provide a technical service to customers, including installation, maintenance, and repair of a wide range of Service Advantage products. To embrace the core Ricoh value of Customer Centricity in ensuring customers receive outstanding service every time. To drive self-improvement and continuous professional development … with ever-changing demands in the technology sector and the rapidly expanding portfolio of products and services that Ricoh support. To maximize revenue by identifying potential business and professional service opportunities, whilst carrying out day-to-day duties. Management and control of stock, to improve first time fix levels to customers, and to minimize stock losses. We are an More ❯
COUNTY HOUSE, G12 ST. MARYS STREET, WORCESTER, England
THE DEVELOPMENT MANAGER LTD
The DST Apprentice plays a key role in supporting the effective use of digital technologies and data across TDM’s business functions. Working within the Customer Experience – Business Support team, the role focuses on supporting the wider TDM team, to improve productivity, enhance customerservice, and enable data-driven decision-making. Role Support the development, optimisation, and … Year 6 Months Positions Available 1 Closing Date Monday, 6th October 2025 Start Date Tuesday, 7th October 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Initiative Patience Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the More ❯
Stockton-On-Tees, County Durham, North East, United Kingdom
Lindy Electronics Limited
Role Are you an experienced field sales professional or someone who thrives on building great relationships and engaging face-to-face with customers? Are you a confident communicator with customer-facing experience, proactive in your approach, and driven to grow a region? Were looking for a Sales Executive to join our collaborative UK Sales team here at Lindy Electronics … and developing a UK territory Visiting customers regularly and building long-term relationships Identifying new opportunities and turning them into sales Presenting confidently to individuals and small groups Matching customer needs with our product solutions Growing turnover from existing accounts and acquiring new ones Maintaining accurate records in the CRM and reporting on progress What were looking for This … role requires confidence and experience in face-to-face roles ideally in sales, but were also open to candidates with strong customer-facing experience in field-based service or account management roles. If youre used to being on the road, meeting clients, and managing relationships, wed love to hear from you. Youll need to bring: Proven experience in More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
Company description: Water Utility Company based in Yorkshire region of England. Job description: Service Delivery Manager Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience Car Allowance Annual incentive related bonus (up to 10% of annual salary) Private health … extra wellness day! A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford/Hybrid Working (2-3 days office a week) Work type: Permanent. 37 hours per week, Monday … Friday. We have an exciting opportunity for a Service Delivery Manager to join the Water Distribution team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make More ❯
sell Fire Stopping Products. You will be responsible for delivering the company market strategy, identifying new market opportunities, and feeding back market intelligence. You will work closely with our customer services team based in Essex, our national specification manager, and the wider team based across the UK. What you'll do: Maintain current customer base and gain new … customers through various communication platforms Conduct regular customer and site visits and offer technical support Provide CPD to architects or main contractors and represent the company at trade shows Manage a large customer caseload and meet sales targets Update and maintain CRM regularly Serve as a main point of contact for customers, liaising with other departments to offer … effective technical and customerservice What you'll bring: Proven experience in a sales-focused position within the construction industry Ability to manage a large customer base and prioritize site visits and calls Personable and customer-focused Proficient in MS Office and CRM tools We are named the world's most trustworthy company in the construction More ❯
sell Fire Stopping Products. You will be responsible for delivering the company market strategy, identifying new market opportunities, and feeding back market intelligence. You will work closely with our customer services team based in Essex, our national specification manager, and the wider team based across the UK. What you'll do: Maintain current customer base and gain new … customers through various communication platforms Conduct regular customer and site visits and offer technical support Provide CPD to architects or main contractors and represent the company at trade shows Manage a large customer caseload and meet sales targets Update and maintain CRM regularly Serve as a main point of contact for customers, liaising with other departments to offer … effective technical and customerservice What you'll bring: Proven experience in a sales-focused position within the construction industry Ability to manage a large customer base and prioritize site visits and calls Personable and customer-focused Proficient in MS Office and CRM tools We are named the world's most trustworthy company in the construction More ❯
sell Fire Stopping Products. You will be responsible for delivering the company market strategy, identifying new market opportunities, and feeding back market intelligence. You will work closely with our customer services team based in Essex, our national specification manager, and the wider team based across the UK. What you'll do: Maintain current customer base and gain new … customers through various communication platforms Conduct regular customer and site visits and offer technical support Provide CPD to architects or main contractors and represent the company at trade shows Manage a large customer caseload and meet sales targets Update and maintain CRM regularly Serve as a main point of contact for customers, liaising with other departments to offer … effective technical and customerservice What you'll bring: Proven experience in a sales-focused position within the construction industry Ability to manage a large customer base and prioritize site visits and calls Personable and customer-focused Proficient in MS Office and CRM tools We are named the world's most trustworthy company in the construction More ❯
got a solid base of IT knowledge, a calm approach, and a genuine interest in helping people. Now you’re ready to build your skills in a fast-paced service desk, supporting external customers and working with a wide range of technologies. This is your opportunity to join a well-established Managed Service Provider in Fareham , delivering front … line IT support to a growing customer base. It's the kind of place where you’re encouraged to learn, trusted to take ownership, and supported to grow. What’s in it for you? Salary : £25,000 - £30,000 Location : Fareham (office-based full time for collaboration and learning) Experience : Support a wide range of external customers with varied … more complex issues to 2nd line when needed and learning from them along the way Logging and updating tickets in the helpdesk system with clarity and accuracy Providing excellent customerservice and keeping users informed every step of the way Supporting the onboarding of new users and basic admin tasks like password resets, licence assignments, and more What More ❯
You Will Ideally Bring: Strong technical expertise in Windows 10 troubleshooting, Microsoft Managed Desktop environments, device configuration, and basic networking, with familiarity in Intune and cloud printing. Experience in customerservice, effective communication skills, and the ability to work independently while managing multiple tasks to resolution. Knowledge of ITIL processes, virtualization concepts, and support for collaboration tools (Teams More ❯
Boston, Frampton, Lincolnshire, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
We’re on the lookout for a driven and customer-focused 2nd Line Software Support Technician who thrives on solving real-world business problems through smart, technical solutions. In this role, you won’t just be fixing issues - you’ll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use of our software. From … DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More… Full-Time Monday - Friday – Permanent Values/Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control - Award-Winning ERP SaaS provider powering SME retail Your Background/Skills: Remote Desktop Experience. SQL knowledge would be advantageous. … d love to hear from you. The Opportunity: We’re looking for a proactive and passionate 2nd Line Software Support Technician to join our dynamic support team. In this customer-facing role, you’ll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver exceptional service and technical expertise. With a keen eye for detail More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
We’re on the lookout for a driven and customer-focused 2nd Line Software Support Technician who thrives on solving real-world business problems through smart, technical solutions. In this role, you won’t just be fixing issues - you’ll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use of our software. From … DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More… Full-Time Monday - Friday – Permanent Values/Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control - Award-Winning ERP SaaS provider powering SME retail Your Background/Skills: Remote Desktop Experience. SQL knowledge would be advantageous. … d love to hear from you. The Opportunity: We’re looking for a proactive and passionate 2nd Line Software Support Technician to join our dynamic support team. In this customer-facing role, you’ll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver exceptional service and technical expertise. With a keen eye for detail More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
We're on the lookout for a driven and customer-focused 2nd Line Software Support Technician who thrives on solving real-world business problems through smart, technical solutions. In this role, you won't just be fixing issues - you'll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use of our software. From … DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More... Full-Time Monday - Friday – Permanent Values/Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control - Award-Winning ERP SaaS provider powering SME retail Your Background/Skills: Remote Desktop Experience. SQL knowledge would be advantageous. … d love to hear from you. The Opportunity: We're looking for a proactive and passionate 2nd Line Software Support Technician to join our dynamic support team. In this customer-facing role, you'll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver exceptional service and technical expertise. With a keen eye for detail More ❯