751 to 775 of 1,924 Customer Service Jobs in the UK excluding London

central Coventry, this is a newly created position offering the opportunity to play a key role in maximising sales from both new and existing customer opportunities. You will work closely with the wider sales team, proactively following up warm leads, quotations and appointments, developing new opportunities and ensuring customers … opportunities to generate additional business. Developing relationships with new and existing customers via telephone and other communication channels. Providing a consistently high level of customer service and ensuring a positive customer journey. Managing and updating the CRM system , ensuring all customer and sales activity is accurately ...

technology in a dynamic and growing business. Key Responsibilities Technical Support Provide technical support, diagnose and troubleshoot complex hardware and software issues, and support service interventions and projects. System Management Work towards supporting and overseeing system performance, conduct regular audits and performance assessments, and ensure optimal system reliability. Documentation … Reporting Maintain detailed records of service activities, system configurations, and equipment maintenance. Customer Engagement Build strong relationships with customers, provide clear feedback, explain product functionality, and manage technical issues to maximize customer benefit. Safety & Compliance Ensure all service activities comply with company policies, industry standards, safety ...

Estimator/Autocad Designer Neath To £30k depending on experience We are looking for an experienced Estimator with strong CAD, estimating and customer service skills to strengthen our clients team in Neath You will manage customer enquiries, understand their requirements, prepare accurate quotations and produce 2D AutoCAD … drawings, whilst building strong relationships. Key Responsibilities Handle customer enquiries by phone, email, web and social media Prepare accurate quotations and 2D AutoCAD drawings Follow up quotations and develop customer relationships Understand customer budgets, specifications and requirements Maintain accurate records using ODOO CRM Work closely with production ...

Sales Support Coordinator to join their thriving team based in Chessington. As a key member of the team, you will be instrumental in enhancing customer relationships and ensuring seamless communication between customers, suppliers, and internal teams. What's in it for you? Contract Type: Permanent, Full time Working Pattern … plus BH, flexi-working and a chance to increase holiday days, pension and much more! Start Date: ASAP Your Key Responsibilities : Deliver high-quality customer service and proactively seek feedback. Handle customer inquiries through emails and phone calls. Create, manage, and distribute quotations to support the sales ...

service. Drive the experience. Deliver excellence. As our Service Owner Specialist, you'll be accountable for the end-to-end delivery and performance of IT services across a designated product line. From managing third-party providers to ensuring 24/7 service availability … continuous improvement. This is a high-impact role where your leadership, technical insight, and stakeholder engagement will shape how Cadent delivers reliable, secure, and customer-focused IT services. Why you'll love this role Service Leadership - Own the performance and integrity of critical IT services. Operational Impact - Ensure ...

Database Executive is a member of the DMS team at head office, reporting to the Head of DMS. You will bring Snows’ customer data to life, helping us to understand how our customer base is growing, and identifying areas of risk or opportunity. Role CRM & Database Analysis Analyse … report on all aspect surrounding the health of our database and its usability for marketing Bring our customer data to life, highlighting areas of risk and opportunity and support with optimising the Customer Journey Share relevant insights with Senior Management including Executive Board and Franchise Managers when required ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … well invest in you!.? Job Description Here at Version 1, we are currently recruiting for a ServiceNow Developer to join our thriving managed service practice. If you want to be involved in delivering value, innovation, and excellence with our customers, we would love to hear from you. ASPIRE ...

looking for a Network Service Technician to join Thames Water on a full-time, permanent basis. This is an exciting and varied customer facing role where day to day you will be resolving customer network challenges to ensure minimal disruption to customer supply. You will … supporting with a variety of projects, ensuring the best service is given to our customers, helping with anything from pressure issues to emergency repairs. Base Location: Brixton - SW2 1SB, travel to other South London sites required Hours : 38 hours per week, plus rota (1 in 8 late shifts & standby ...

process. Creating and maintaining accurate records of Infrastructure services and assets, including documentation. Implementation of technical solutions to meet specification and changes contributing to service improvement and systems management. Participation in Service Transition process and activities. Working within a team or independently to create and implement technical changes. … Identifying service inadequacies and contributing to the Customer Service Improvement Plan. Maintaining understanding of current and emerging infrastructure technologies. Working closely with CSOC in the event of received intelligence or Cyber-Attack. Any other duties commensurate with the grade or deemed appropriate by the Local Chapter Lead ...

From £28,000 (Depending on experience) + OTE Hours: Monday Friday, 9am 5.30pm You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish and sustain strong relationships. Identify upsell opportunities and maximise customer retention, through … office-based support.You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Key Tasks: Build strong relationship with key contacts of all customers within allocated customer base. Recognise and maximise upon ...

professional looking to provide support in a thriving academy? We are currently looking to appoint an ICT Technician to provide an outstanding IT support service to the staff, students and trainee teachers at Harris Academy Clapham. Main Areas of Responsibility Your responsibilities will include: Providing high-quality technical support … advice and guidance to staff, students and trainee teachers Ensuring that all incidents and service requests are logged appropriately Retaining ownership of all incident and service request tickets and ensuring staff are regularly updating, re-routing or escalating where necessary to achieve resolution. Identifying, implementing and documenting Known ...

summary An exciting opportunity has arisen for an enthusiastic Emergency Bed Service Coordinator to join the Paediatric and Neonatal Decision Support & Retrieval Service (PaNDR) for the East of England. This regional service delivers neonatal and paediatric critical care transfers across the East of England. You will play … crucial role within the service, coordinating emergency referrals and bed/cot locating across the region. You will act as the first point of contact for all forms of communication for the service (primarily via telephone). Main duties of the job Working for an emergency, 24/ ...

compliance reviews, policy development, audits, training, action plans and ongoing assurance. Manage external client relationships, agree deliverables, manage expectations and ensure high-quality, timely service delivery. Support business development through service propositions, proposals, tenders, scopes of work and commercial discussions within delegated authority. Create, review and implement governance … access requests and data protection impact assessments. Lead and support the development and submission of tenders, bids and proposals, including researching client requirements, developing service solutions, coordinating contributions, preparing high-quality tender documentation, pricing and scopes of work, ensuring submissions meet specification and deadlines, and supporting successful contract mobilisation ...

report locally out of any of the SHI UK locations.**Role Description***Include but not limited to;** Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.* Maintain network standards, policies, and best practices to ensure consistency, reliability, and security across the organization.* Collaborate … maximum uptime.* Use network tools for administration, maintenance, automation, and visualization reporting.* Provide support services to customers for specific IT related issues.* Adhere to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction.* Configure Network equipment and execute changes while ...

quality metrics, and provide constructive feedback to both agents and managers. You will identify areas for improvement, support process optimisation, and ensure that service standards consistently meet or exceed expectations. Your role will help drive better customer experiences while supporting the team's development and performance. Core Responsibilities … Advocate for outstanding customer experience and ensure service standards exceed expectations. Monitor agent performance in a fast-paced service environment and provide constructive, actionable feedback. Identify improvement opportunities, drive quality performance, and support process optimisation. Embed a customer-first culture, collaborating with stakeholders to foster continuous ...

management. The company partners with leading organisations to execute complex projects, leveraging cutting-edge technology and a skilled workforce to ensure efficient and reliable service delivery. MJ Quinn’s customer-focused approach and dedication to sustainability have solidified its reputation as a trusted provider in the infrastructure services … sector. ________________________________________ DEPARTMENT OVERVIEW The Service Delivery function within MJ Quinn is dedicated to the delivery of Fibre to the Premises (FTTP) services across the Openreach network. This department is focused on managing “On the Day” performance and driving completion through a structured 5-day retain model, ensuring all work ...

Your Mission Take the reins of my clients 2nd & 3rd Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What Youll Do Inspire … Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team at the forefront of technology. Streamline Operations: Review, recommend, and implement processes ...

youll drive brand loyalty, advocacy, and sales. Youll ensure brand standards are consistently met, recommend tailored product solutions through insightful conversations, and create memorable customer experiences. Staying aware of competitors, youll share valuable feedback to help maintain our competitive edge. Your goal: achieve sales targets by driving brand awareness … customer engagement, and exceptional service at every opportunity. Working Pattern: Thursday, Friday & Saturday 1000 - 1800 & Sunday 1200 - 1800 From September until 1st November 2026 WHAT YOULL BE UP TO PRODUCT DEMONSTRATIONS Execute engaging product demonstrations to showcase the Customer Experience Points (CXPs) and benefits of Samsung products ...

strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations. What you'll do As a VBSE ENOC Service Desk Analyst, you'll play a vital role in keeping mission-critical services running smoothly for Vodafone's business customers. Working in a fast-paced … support, helping resolve incidents, coordinating with specialists, and ensuring customers receive outstanding service. You'll have the opportunity to develop your technical expertise, influence service improvements, and make a visible impact on customer experience every day. Manage incidents and service requests from initial triage through to resolution ...

Service Engineer Sevenoaks, Kent | £26,000–£27,000 + Benefits | Office-based Our client is a successful and growing managed services provider looking for an IT Service Engineer to join their busy Service Desk team. This is a great opportunity for an IT professional looking to develop … applications. Take ownership of tickets through to resolution and keep customers updated. Escalate more complex issues where required. Deliver a consistently high level of customer service. About You Previous Service Desk/Help Desk/IT Support experience, ideally around 1 year. Good knowledge of Windows desktop environments ...

Service Desk – 3rd Line Engineer Reports To: 3rd Line Team Leader (Head of IT Infrastructure) Location: Wilmslow/Hybrid/Remote Hours of Work : Mon–Fri, staggered start/finish times between 8am and 6pm. Occasional work outside these hours may be required to support change windows or incidents … TOIL applies. The Role The IT Service Desk is the single point of contact for all IT services, requests, and incidents. It's a busy, dynamic, fast-paced team supporting Citation Group's multiple business units across the UK, Canada, and Australia. As a member of the 3rd Line ...

fire detection systems, emergency lighting, portable fire extinguishers, intruder alarms, CCTV, and access control systems Working on both large and small installation projects, ensuring customer requirements are understood, communicated clearly, and delivered efficiently while maintaining high standards of workmanship and customer service Delivering customer training ...

Industrial Estate, Nottingham. You'll provide day-to-day logistics and operational support, working closely with depot teams, engineers and customers to keep orders, service activity and administration running smoothly. SAP experience is essential for this role. The Role Provide day-to-day administration and operational support … depot Process orders, service activity and logistics information using SAP Maintain accurate records and update internal systems Support the coordination of equipment, deliveries and depot activity Liaise with engineers, customers and internal teams regarding operational requirements Handle customer and internal enquiries via phone and email Assist with general ...

Industrial Estate, Nottingham. You'll provide day-to-day logistics and operational support, working closely with depot teams, engineers and customers to keep orders, service activity and administration running smoothly. SAP experience is essential for this role. The Role Provide day-to-day administration and operational support … depot Process orders, service activity and logistics information using SAP Maintain accurate records and update internal systems Support the coordination of equipment, deliveries and depot activity Liaise with engineers, customers and internal teams regarding operational requirements Handle customer and internal enquiries via phone and email Assist with general ...

Customer Support Engineer - AI Tech Oxford Circus, London - Hybrid £ 30,000-£35,000 DOE 2-3 days per week with the team Fast-growing AI startup | Potential equity We're working with an exciting, fast-growing AI technology company that is looking for a Customer Support Engineer … combination of technology, problem-solving and working directly with customers. What you'll be doing: * Onboarding new customers and leading product demos * Providing ongoing customer and technical support * Troubleshooting platform, configuration and technical issues * Managing support tickets, bugs and customer requests * Working closely with the Product Development team ...