Customer Service Jobs in the UK excluding London

751 to 775 of 1,982 Customer Service Jobs in the UK excluding London

2nd Line IT Support Engineer

Lincoln, Lincolnshire, East Midlands, United Kingdom
Nextech Group Limited
IT Engineer looking to take the next step in your career? We're working with a growing IT services provider in Lincoln that is looking for a skilled and customer-focused engineer to join their team. You'll be supporting a wide range of clients and technologies, making this the perfect role for someone who enjoys variety and problem … VPNs, and firewalls. Assist with client IT projects such as cloud migrations, infrastructure upgrades, and new system implementations. Maintain accurate documentation of incidents, changes, and client environments. Deliver excellent customer service, building strong client relationships. What You'll Bring Previous experience in a 2nd Line IT Support role , ideally within a Managed Services or IT Services environment. Strong More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Infrastructure Analyst

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Nextech Group Limited
contributing to exciting infrastructure projects that shape the future of the firm's IT environment. What You'll Be Doing Acting as a trusted point of contact, delivering excellent customer service across the business. Supporting and maintaining Citrix environments, Visualfiles, storage, and backup solutions. Providing 2nd/3rd line support for infrastructure-related incidents and requests. Monitoring and … licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects . More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Infrastructure Analyst

Aberdeen, City of Aberdeen, United Kingdom
Nextech Group Ltd
contributing to exciting infrastructure projects that shape the future of the firm's IT environment. What You'll Be Doing Acting as a trusted point of contact, delivering excellent customer service across the business. Supporting and maintaining Citrix environments, Visualfiles, storage, and backup solutions. Providing 2nd/3rd line support for infrastructure-related incidents and requests. Monitoring and … licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects . More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum Excellent Benefits and Progression
Posted:

Infrastructure Analyst

Aberdeen, Aberdeenshire, Scotland, United Kingdom
Nextech Group Limited
contributing to exciting infrastructure projects that shape the future of the firm's IT environment. What You'll Be Doing Acting as a trusted point of contact, delivering excellent customer service across the business. Supporting and maintaining Citrix environments, Visualfiles, storage, and backup solutions. Providing 2nd/3rd line support for infrastructure-related incidents and requests. Monitoring and … licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects . More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Engineering Service Coordinator

Peterborough, Cambridgeshire, East Anglia, United Kingdom
CRG TEC
Engineering Service Coordinator Peterborough £26,000 Benefits include 10% bonus, private health, 26 days holiday (+8 bank holidays), pension etc. Working hours are between 8am and 6pm (Most shifts will be 8-4, but some can be 9-5, 10-6), full time on site. The company This is a customer facing role based in Peterborough working for … but were open to other industries given that youre willing to learn anything you dont quite know. Having a good attitude (willing to learn anything you dont know) and customer service skills are essential for this role. Likewise, youll need to be relatively tech savvy and have the ability to pick up any technologies that you may not More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

Engineering Service Coordinator

Longthorpe, Cambridgeshire, United Kingdom
CRG TEC
Engineering Service Coordinator Peterborough £26,000 Benefits include 10% bonus, private health, 26 days holiday (+8 bank holidays), pension etc. Working hours are between 8am and 6pm (Most shifts will be 8-4, but some can be 9-5, 10-6), full time on site. The company This is a customer facing role based in Peterborough working for … to other industries given that you re willing to learn anything you don t quite know. Having a good attitude (willing to learn anything you don t know) and customer service skills are essential for this role. Likewise, you ll need to be relatively tech savvy and have the ability to pick up any technologies that you may More ❯
Employment Type: Permanent
Salary: GBP 26,000 Annual
Posted:

Engineering Service Coordinator

PE2, Longthorpe, Peterborough, Cambridgeshire, United Kingdom
CRG TEC
Engineering Service Coordinator Peterborough £26,000 Benefits include 10% bonus, private health, 26 days holiday (+8 bank holidays), pension etc. Working hours are between 8am and 6pm (Most shifts will be 8-4, but some can be 9-5, 10-6), full time on site. The company This is a customer facing role based in Peterborough working for … to other industries given that you’re willing to learn anything you don’t quite know. Having a good attitude (willing to learn anything you don’t know) and customer service skills are essential for this role. Likewise, you’ll need to be relatively tech savvy and have the ability to pick up any technologies that you may More ❯
Employment Type: Permanent
Salary: £26000/annum
Posted:

Sales Operations Associate

London, South East, England, United Kingdom
Robert Walters
and serve as a special Deal Desk advisor. Collaborate with internal stakeholders (Legal, Sales Ops, Finance, Revenue Assurance, Order Management, Credit, etc.) to align deal structures with our client, customer, and cloud partner requirements. Ensure marketplace transactions adhere to our client's revenue recognition policies and operational guidelines. Monitor and evaluate opportunities for marketplace eligibility and communicate approval decisions … and verbal communication skills. Preferred: Experience in sales support or working with cross-functional teams in a global organisation. Ability to manage multiple priorities in a fast-paced environment. Customer service orientation with strong problem-solving skills. Key Competencies Detail-oriented and organised. Flexible and open to new ideas. Strong multitasking skills. Collaborative team player. Comfortable managing trouble More ❯
Employment Type: Temporary
Salary: £250 - £320 per day
Posted:

General Manager (D2C) - Cowshed

london, south east england, united kingdom
Hybrid / WFH Options
Matrix
business, with full ownership of the D2C P&L. This is a pivotal leadership role, driving the entire digital ecosystem for Cowshed, with responsibility for online sales, performance marketing, customer experience, CRM, and digital brand storytelling. You’ll be a strategic thinker with strong commercial instincts, ready to shape and deliver a digital strategy that drives growth and deepens … someone who can flex between big-picture thinking and detail, who knows how to optimise performance, and who cares about both the commercial impact and the quality of the customer experience. We want someone on a C-suite trajectory, with the vision, leadership, and breadth of capability to match - and the practical, operational mindset to back it up. You … ll have strategic and operational control across: Cowshed.com (UK + US), powered by Shopify Plus CRM (Klaviyo; ~200K contacts) Amazon (UK + US stores) trade.cowshed.com, our wholesale self-service platform for independent B2B customers Community/influencer marketing strategy development Future growth via TikTok Shop and new platforms This isn’t a “maintain the machine” job. It’s a More ❯
Posted:

General Manager (D2C) - Cowshed

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Matrix
business, with full ownership of the D2C P&L. This is a pivotal leadership role, driving the entire digital ecosystem for Cowshed, with responsibility for online sales, performance marketing, customer experience, CRM, and digital brand storytelling. You’ll be a strategic thinker with strong commercial instincts, ready to shape and deliver a digital strategy that drives growth and deepens … someone who can flex between big-picture thinking and detail, who knows how to optimise performance, and who cares about both the commercial impact and the quality of the customer experience. We want someone on a C-suite trajectory, with the vision, leadership, and breadth of capability to match - and the practical, operational mindset to back it up. You … ll have strategic and operational control across: Cowshed.com (UK + US), powered by Shopify Plus CRM (Klaviyo; ~200K contacts) Amazon (UK + US stores) trade.cowshed.com, our wholesale self-service platform for independent B2B customers Community/influencer marketing strategy development Future growth via TikTok Shop and new platforms This isn’t a “maintain the machine” job. It’s a More ❯
Posted:

General Manager (D2C) - Cowshed

slough, south east england, united kingdom
Hybrid / WFH Options
Matrix
business, with full ownership of the D2C P&L. This is a pivotal leadership role, driving the entire digital ecosystem for Cowshed, with responsibility for online sales, performance marketing, customer experience, CRM, and digital brand storytelling. You’ll be a strategic thinker with strong commercial instincts, ready to shape and deliver a digital strategy that drives growth and deepens … someone who can flex between big-picture thinking and detail, who knows how to optimise performance, and who cares about both the commercial impact and the quality of the customer experience. We want someone on a C-suite trajectory, with the vision, leadership, and breadth of capability to match - and the practical, operational mindset to back it up. You … ll have strategic and operational control across: Cowshed.com (UK + US), powered by Shopify Plus CRM (Klaviyo; ~200K contacts) Amazon (UK + US stores) trade.cowshed.com, our wholesale self-service platform for independent B2B customers Community/influencer marketing strategy development Future growth via TikTok Shop and new platforms This isn’t a “maintain the machine” job. It’s a More ❯
Posted:

Business Development Manager

City, Leeds, United Kingdom
Mclaren Packaging
rare and exciting opportunity for an ambitious and determined Business Development manager to join our team. With significant growth plans, a reputation for quality and a real love for customer service and sustainability, you ll be joining a business with a family ethos at its heart. Based in the North of England, and in addition covering our Irish … relationships with existing customers, capitalising on cross-selling and upselling opportunities. Build trusted advisor relationships with decision-makers (e.g. Procurement, R&D, Packaging Managers). Maintain high levels of customer satisfaction through consistent communication and service excellence. Monitor market trends, competitor activity, and regulatory changes within target sectors. Gather and share customer feedback to support continuous improvement … other Group sales people to optimise opportunities for Divisions product sales. Contribute to forecasting, pipeline management, and CRM accuracy. What you ll bring : Extensive and proven track record in customer and account management Ability to build rewarding business relationships that benefit the business A proactive hunter mindset Good commercial instincts and a strategic approach to complex sales Assertiveness with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Audio Visual Installation Engineer

Salisbury, Wiltshire, United Kingdom
Alecto Recruitment
decades, this organisation has built a strong reputation for delivering cutting-edge AV and technology solutions to clients across the retail and corporate industries. With a strong emphasis on customer satisfaction, technical innovation, and long-term service partnerships, the business supports a wide range of projects, from complex AV integration in Leisure and Retail facilities to the supply … of their office and covering projects nationwide, you'll be responsible for the installation, configuration, and maintenance of a wide variety of Audio Visual (AV) systems, ensuring top tier service and high-quality results for clients. This is a hands-on role with a strong customer-facing element, where your technical knowledge, practical ability, and problem-solving mindset … systems, and video conferencing setups. Perform pre-installation site surveys to determine feasibility, cabling needs, and positioning of devices. Carry out preventative maintenance and respond to technical faults or customer service calls, both on-site and remotely. Commission AV systems to a high standard, ensuring functionality, ease of use, and seamless integration. Provide client training and handover documentation More ❯
Employment Type: Permanent
Salary: £30000 - £38000/annum Negotiable and Dependent on experien
Posted:

2nd Line Support Engineer

Hereford, Herefordshire, England, United Kingdom
IMT Resourcing Solutions
informed. Share knowledge and support the 1st line team to reduce escalations over time. About You We’re looking for someone with a passion for problem solving and excellent customer service. If you thrive on variety and enjoy working with different technologies and people, this could be the right fit for you. 2+ years’ experience in IT support, ideally More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Business Change Specialist (Support & Customer Service)

Forfar, Angus, United Kingdom
Hybrid / WFH Options
Search
Hours : Monday - Friday, 8:45am - 5:00pm Salary : £42,200 We're looking for a confident and capable Business Change Specialist to lead a programme of change that improves customer experience and financial processes across our organisation. In this role, you'll: * Lead and support change management initiatives with a strong customer focus * Manage and deliver projects using … a systems-thinking approach * Create and maintain project documentation and business cases * Collaborate across teams using matrix management * Provide expert guidance on data, financial processes, and service design * Communicate change clearly and effectively through engagement activities What You'll Bring: * Strong project and change management experience * Excellent communication, analytical, and organisational skills * Experience working in customer-focused environments … core * Strong internal consultancy skills and the ability to challenge and influence effectively This is a hands-on role where you'll hit the ground running-leading projects, influencing service design, and helping us deliver smarter, more human experiences. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their More ❯
Employment Type: Permanent
Salary: £42000 - £42200/annum
Posted:

Lead Data Engineer

Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
Motability Operations
It will focus on expanding the existing mission critical ecosystem of Data and BI systems for analytics and decision making, using Primarily Data Warehouse/Mart, Data Lake, Self Service BI Tools and Data Science/ML platform using Oracle, Snowflake and AWS tech stack. Qualifications We are looking for a skilled Lead Data Engineer who: Personal Attributes: Self … practices and learn quickly Passionate about data and technology and its application to solve business problems Excellent interpersonal skills and the ability to communicate at all levels Be highly customer focused with ability to work collaboratively Strong influencing and negotiating skills in a personable and professional manner Strong analytical skills, both qualitative and quantitative Ability to make recommendations and … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯
Employment Type: Permanent, Part Time, Work From Home
Posted:

Lead Data Engineer

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Motability Operations
It will focus on expanding the existing mission critical ecosystem of Data and BI systems for analytics and decision making, using Primarily Data Warehouse/Mart, Data Lake, Self Service BI Tools and Data Science/ML platform using Oracle, Snowflake and AWS tech stack. Qualifications We are looking for a skilled Lead Data Engineer who: Personal Attributes: Self … practices and learn quickly Passionate about data and technology and its application to solve business problems Excellent interpersonal skills and the ability to communicate at all levels Be highly customer focused with ability to work collaboratively Strong influencing and negotiating skills in a personable and professional manner Strong analytical skills, both qualitative and quantitative Ability to make recommendations and … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯
Employment Type: Permanent, Part Time, Work From Home
Posted:

1st Line Support Analyst

Waterlooville, Hampshire, South East, United Kingdom
Hybrid / WFH Options
ClearCourse
a UK-based technology group that provides innovative software and integrated payments solutions. Through our portfolio of specialist platforms, we help businesses in multiple sectors streamline operations, deliver better customer experiences, and unlock growth. Swan Retail, part of ClearCourse, specialises in bespoke EPOS systems designed for retailers of all sizes. By combining sector expertise with our group-wide capabilities … we deliver solutions that are future-proof, customer-focused, and fully supported. At ClearCourse, we live by our FAIR values Future-Proofed, Approachable, Integrity, Responsible and were committed to creating a brilliant business with the best products and people. Role description We are looking for a 1st Line Support Analyst to join our Support team in Waterlooville. This role … customers, ensuring that queries are resolved quickly, efficiently, and professionally. Youll be working with our bespoke EPOS systems, taking ownership of support tickets, troubleshooting issues, and delivering an excellent customer experience. This is a full-time, office-based role that will require weekend and Bank Holiday work on a rota basis. Key Accountabilities Act as the first point of More ❯
Employment Type: Permanent, Work From Home
Posted:

Technical Support

Hampshire, United Kingdom
Hybrid / WFH Options
Dynamite Recruitment
2nd level support To liaising online and via the web portal, assess (triage) and investigate issues to assist with issue resolution. Acting as a first point of contact for customer calls Use the internal system to log and update calls To support with software related issues Providing regular updates when required to relevant parties- both internally and to customers … support role. To be self-motivated and a contributing member of the team Be able to manage/prioritize their own workload so tasks can be completed to a customer s satisfaction and meet Service Level Agreements where necessary. Good time management. Ability to work under pressure. NVQ1/GCSEs and above (or equivalent) in key competencies Excellent … Customer Service Skills Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking knowledge A good understanding of IT based systems Problem analysis/problem solving Must be able to communicate effectively with all levels of users. Great problem-solving skills More ❯
Employment Type: Permanent
Salary: GBP 27,000 Annual
Posted:

Technical Support

Southampton, Portswood, Hampshire, United Kingdom
Hybrid / WFH Options
Dynamite Recruitment
2nd level support To liaising online and via the web portal, assess (triage) and investigate issues to assist with issue resolution. Acting as a first point of contact for customer calls Use the internal system to log and update calls To support with software related issues Providing regular updates when required to relevant parties- both internally and to customers … support role. To be self-motivated and a contributing member of the team Be able to manage/prioritize their own workload so tasks can be completed to a customer’s satisfaction and meet Service Level Agreements where necessary. Good time management. Ability to work under pressure. NVQ1/GCSEs and above (or equivalent) in key competencies Excellent … Customer Service Skills Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking knowledge A good understanding of IT based systems Problem analysis/problem solving Must be able to communicate effectively with all levels of users. Great problem-solving skills More ❯
Employment Type: Permanent
Salary: £27000/annum £27,000
Posted:

Digital Trainer

Northampton, United Kingdom
Northampton General Hospital
existing Digital skills to accommodate new requirements. You will be support the efficient scoping, creation and training for clinical and non-clinical applications, focusing on the delivery to internal service level agreements. You will work with the Lead Digital Trainer on improvement projects, supporting as SME where appropriate. Travel to the hospital site will be required. About us Northampton … feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals. Job description Job responsibilities Main Duties Using your knowledge to provide efficient, integrated and customer-focused training to all staff, delivering excellent customer service, supporting team to ensure that services provided across the group are and continue to be effective, meet the … of the training team and provide cover as and when required. Proactive approach to addressing identified training issues and retraining where necessary. Performance Adhere to performance standards for your service area, including KPIs, monitor achievement against these, review working practices and devise improved ways of working where necessary to enhance the efficiency and effectiveness of services. Propose improvement to More ❯
Employment Type: Fixed-Term
Salary: £31049.00 - £37796.00 a year
Posted:

Field Engineer Apprentice (Level 3 Mechatronics Apprenticeship)

Maidstone, Kent, United Kingdom
Ricoh
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Trainee Field Service Technician (Level 3 Mechatronics Maintenance Technician Apprenticeship) Located: Kent Package: Competitive About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To … systems work? If so, this is your chance to launch a rewarding career in one of the most exciting and fast-paced areas of modern industry. The Trainee Field Service Technician role at Ricoh runs alongside a structured 42-month Level 3 Apprenticeship Programme in Mechatronics Maintenance. As a Trainee Field Service Technician, you’ll be part of … Ricoh’s Customer Service division, delivering professional, efficient maintenance and repair services to our customers. You’ll work on a wide range of high-tech equipment, ensuring it performs to the highest standards while gaining valuable experience across electrical, mechanical, and IT systems. Install, maintain, and troubleshoot complex equipment and IT systems, resolving issues across electrical, mechanical, and More ❯
Employment Type: Contract
Posted:

Field Engineer Apprentice (Level 3 Apprenticeship)

Edinburgh, Midlothian, United Kingdom
Ricoh
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Trainee Field Service Technician (Level 3 Mechatronics Maintenance Technician Apprenticeship) Located: West Scotland Package: Competitive About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. … systems work? If so, this is your chance to launch a rewarding career in one of the most exciting and fast-paced areas of modern industry. The Trainee Field Service Technician role at Ricoh runs alongside a structured 42-month Level 3 Apprenticeship Programme in Mechatronics Maintenance. As a Trainee Field Service Technician, you ll be part of … Ricoh s Customer Service division, delivering professional, efficient maintenance and repair services to our customers. You ll work on a wide range of high-tech equipment, ensuring it performs to the highest standards while gaining valuable experience across electrical, mechanical, and IT systems. Install, maintain, and troubleshoot complex equipment and IT systems, resolving issues across electrical, mechanical, and More ❯
Employment Type: Contract
Rate: GBP Annual
Posted:

Field Engineer Apprentice (Level 3 Apprenticeship)

Edinburgh, City of Edinburgh, United Kingdom
Ricoh
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Trainee Field Service Technician (Level 3 Mechatronics Maintenance Technician Apprenticeship) Located: West Scotland Package: Competitive About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. … systems work? If so, this is your chance to launch a rewarding career in one of the most exciting and fast-paced areas of modern industry. The Trainee Field Service Technician role at Ricoh runs alongside a structured 42-month Level 3 Apprenticeship Programme in Mechatronics Maintenance. As a Trainee Field Service Technician, you’ll be part of … Ricoh’s Customer Service division, delivering professional, efficient maintenance and repair services to our customers. You’ll work on a wide range of high-tech equipment, ensuring it performs to the highest standards while gaining valuable experience across electrical, mechanical, and IT systems. Install, maintain, and troubleshoot complex equipment and IT systems, resolving issues across electrical, mechanical, and More ❯
Employment Type: Contract
Posted:

Field Engineer Apprentice (Level 3 Mechatronics Apprenticeship)

Preston, Lancashire, United Kingdom
Ricoh
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Trainee Field Service Technician (Level 3 Mechatronics Maintenance Technician Apprenticeship) Located: Preston/Cumbria Package:Competitive salary, Benefits, pension About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic … systems work? If so, this is your chance to launch a rewarding career in one of the most exciting and fast-paced areas of modern industry. The Trainee Field Service Technician role at Ricoh runs alongside a structured 42-month Level 3 Apprenticeship Programme in Mechatronics Maintenance. As a Trainee Field Service Technician, you’ll be part of … Ricoh’s Customer Service division, delivering professional, efficient maintenance and repair services to our customers. You’ll work on a wide range of high-tech equipment, ensuring it performs to the highest standards while gaining valuable experience across electrical, mechanical, and IT systems. Install, maintain, and troubleshoot complex equipment and IT systems, resolving issues across electrical, mechanical, and More ❯
Employment Type: Contract
Posted:
Customer Service
the UK excluding London
10th Percentile
£24,500
25th Percentile
£25,750
Median
£30,000
75th Percentile
£37,500
90th Percentile
£49,032