776 to 800 of 1,982 Customer Service Jobs in the UK excluding London

Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Trainee Field Service Technician (Level 3 Mechatronics Maintenance Technician Apprenticeship) Located: Preston/Cumbria Package:Competitive salary, Benefits, pension About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic … systems work? If so, this is your chance to launch a rewarding career in one of the most exciting and fast-paced areas of modern industry. The Trainee Field Service Technician role at Ricoh runs alongside a structured 42-month Level 3 Apprenticeship Programme in Mechatronics Maintenance. As a Trainee Field Service Technician, you ll be part of … Ricoh s Customer Service division, delivering professional, efficient maintenance and repair services to our customers. You ll work on a wide range of high-tech equipment, ensuring it performs to the highest standards while gaining valuable experience across electrical, mechanical, and IT systems. Install, maintain, and troubleshoot complex equipment and IT systems, resolving issues across electrical, mechanical, and More ❯

services to the health insurance sector. What you're looking for? Joining their friendly, team of 6 Application Support Analysts you'll deliver first class support to a worldwide customer base using their award-winning product and be responsible for: Triaging Incidents logged within the Service Desk system Investigating and resolving all types of application support issues/… requests Working directly with client representatives to progress issues/requests Collaborating with colleagues to progress issues/requests and further understanding Following the Service Call Management Process Contributing to the company knowledgebase with FAQs, How to.. and technical articles Writing SQL scripts for data correction Escalating issues to development for further in-depth analysis Liaising with different teams … re looking for? Someone with 2 years + experience in a similar role, good technical ability, a friendly and confident personality, a "can-do" attitude and a naturally inherent customer centric mind-set and approach. Ideally with prior application support experience within the commercial software development industry. Good MS/SQL Server script writing experience Proven analytical and problem More ❯

based) Salary: £25,000 - £30,000 per annum Contract: Full-time, Permanent Are you passionate about IT and enjoy helping people solve technical problems? We're looking for a customer-focused 1st Line Support Engineer to join our clients IT team, based just outside of Ipswich. This is a fantastic opportunity to join a supportive, forward-thinking business where … across hardware, software, and network environments. Escalate more complex issues to the 2nd line team when required. Configure and maintain desktops, laptops, mobile devices, and peripherals. Deliver an excellent customer experience, ensuring end-users feel supported and informed. Skills & Experience Previous experience in a 1st Line IT Support or Service Desk role. Confident troubleshooting issues with Windows OS … Microsoft 365, and basic networking. Strong communication skills with a customer-first approach. Ability to prioritise tasks and manage multiple issues simultaneously. Full, clean UK driving licence is essential due to location. Why Join Us? Salary up to £30,000 per annum depending on experience. Be part of a friendly, collaborative IT team with opportunities for progression. Gain hands More ❯

Job summary The Digital Customer Operations team of Cumbria Northumberland Tyne and Wear NHS Foundation Trust is expanding! This is an exciting opportunity to join our team and be involved in a wide range of Digital projects. We are looking for motivated and dynamic individuals to be part of new and exciting projects and product support which will support … or equivalent Knowledge of some principles of change management Knowledge of a range of digital solutions and systems Awareness of problem resolutions processes and user experience Experience in delivering customer service Experience of digital configuration, testing and training would be desirable Please find attached job description for full details. Advertising date : 2nd September 2025 Closing date : 16th September … absorb and comply with detailed procedures. Excellent interpersonal and communication skills. Good analytical and problem-solving skills. Must have a high standard of accuracy. Experience Essential Experience of delivering customer service. Desirable Experience of digital configuration, testing and training. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and More ❯

are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Reporting to the Sales Director, the successful … accounts within the Leeds and Chesterfield sites whilst achieving new business sales targets for the financial year. The role requires technical, and industry knowledge coupled with selling skills ensuring service, commercial, and relationship objectives are met. This role will require the job holder in conjunction with the Sales Director to create exciting new opportunities using solution/value-based … products that the Smurfit Westrock Group can offer to meet the new business requirements of the sales strategy. Main Duties & Responsibilities Working closely with the management team to ensure Service Level Agreements (SLAs) are adhered to and renegotiated on time for allocated accounts. Develop and win new business customers, own and maintain a personal pipeline keeping CRM data accurate More ❯

and processes clearly Assist with IT projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft … Azure) Strong troubleshooting skills and ability to work methodically under pressure Excellent communication and customer service skills Full UK driving licence (occasional travel to client sites may be required) If you are a motivated IT Support Engineer looking to take the next step in your career, we'd love to hear from you. Apply now with an up More ❯

IT professional to contribute to the organisation's IT infrastructure while working in a supportive environment. Key Responsibilities: Provide IT support across the organisation, ensuring a high level of customer service in line with ITIL principles Diagnose and troubleshoot hardware, software, and network issues efficiently Build, configure, and deploy laptops, mobile phones, and tablets, ensuring smooth device lifecycle … management Support mobile device and application management across Microsoft, Apple, and Android platforms Identify and escalate security risks where necessary Work on strategic IT projects and contribute to continuous service improvement The following skills and experience will be beneficial for this role: 3-5 years' experience in a customer-facing IT support role Strong imaging and build skills More ❯

Manage the timely resolution of open calls and call actions across all internal customers Proactively manage problem calls through to completion in a timely basis Ensure agreed IT resolution Service Levels are met Windows 10, Office 365, Active Directory, Azure platforms, Microsoft packages Deliver exceptional customer service and demonstrate the ability and desire to go ‘above and More ❯

Job Description You will be part of a small but busy Client Support team, who cover all aspects of customer support from client onboarding, liaising with sales and finance, product support, and technical support. The team are also the central hub for all internal support requests and have regular reporting and delivery responsibilities across some of our products. This … yourself, you will allocate the ticket to second line support or one of the technical teams for investigation. You will be responsible for managing the progress and keeping the customer informed in line with contractual SLAs. The client support team are a key resource to many internal processes and will often provide support to the sales and finance teams. … time to time, we may ask you to complete other activities that are needed that are within your skill set. Key Responsibilities Engaging with clients and providing high quality service via phone or email. Ensure SLA’s and ticket processes are adhered to, with timely updates to customers. Accurately recording and updating systems in line with the customer More ❯

empower you to be innovative and solve complex problems. Take ownership, make an impact, and thrive in our scaling and agile environment. This is an office-based role; the Customer Support team works from our Cardiff City Centre Office. After passing the probation period, the requirement will be to work in the office 4 days a week, and … is reflected in your team’s results, satisfaction, and overall well-being. You’ll use your leadership skills to cultivate a high-performing, ambitious team and ensure industry-leading customer service. Lead a team of up to 10 agents to deliver exceptional outcomes for customers and the business. Support the Customer Support Manager in driving positive departmental changes. … with key internal stakeholders. Act as an escalation point for team support when needed. Remove obstacles preventing agents from delivering outstanding service. Shifts You’ll be joining our core Customer Service team. Working Monday-Saturday (1 Saturday in every 6 weeks) between the hours of 8am - 8pm. Shift patterns are: Week 1: 8am - 4:30pm (Monday-Friday) Week More ❯

Mgr PM-T - Amazon Business, Amazon Business Foundational Services Job ID: Amazon Spain Services, S.L.U. Looking for a career at a company that seeks to be Earth's most customer-centric company? Interested in disrupting the B2B landscape? Eager to be a part of a rapidly expanding $35 billion-dollar global business? At Amazon Business, we set out every … the the multi-year charter for our Invoice By Amazon product portfolio and bring this innovative solution to our global AB locales Work with in-country product, business, sales, customer service, tax and legal teams to understand country-specific customer and regulatory requirements Identify and work closely with a set of key customers that help us define More ❯

Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! Based at our customer sites, the Mobile Engineer plays a key role in our operations, ensuringequipment service schedules are up to date and responding to our customers in their times of need, should equipment … breakdown. What you'll do Carry out servicing, maintenance, and repairs on a wide range of hire equipment including power tools, lifting gear, and plant machinery. Travel between customer sites and Speedy depots to deliver expert engineering support. Ensure all equipment is safe, compliant, and ready for hire. Provide excellent customer service and technical advice when needed. More ❯

1st Line Support Engineer - Berkhamsted - Excellent benefits - permanent We are looking for a motivated and customer-focused 1st Line Support Engineer to join our IT team. This role is essential to the smooth running of our IT systems and provides an excellent opportunity to develop both technical and professional skills. As a key member of the department, you will … on formal training to support your career development. We’re looking for someone who: Has a logical and methodical approach to troubleshooting Pays close attention to detail Delivers excellent customer service with a friendly and approachable manner Is eager to learn new technologies and keep skills up to date This is a fantastic role for someone early in More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … together experts across three key disciplines: Analytics Engineers, Machine Learning Engineers, and Data Scientists. As a Senior Machine Learning Scientist, you'll develop and productionise models that make every customer interaction more relevant and timely, ensuring they receive products and services tailored to their needs - improving customer outcomes at scale. Whether it's surfacing the right savings product … at the perfect moment, helping customers manage their spending, or simplifying financial planning, our work makes banking smarter, more intuitive, and truly customer-first. What you'll be working on: A Senior Machine Learning Scientist at Monzo is a technical Individual Contributor (IC) leadership position. As a technical Machine Learning expert, working with billions of rows of data stored More ❯

Mobile Service Engineer – Forklift/Material Handling Location Kent (covering within 1 hour from home) Salary/Bonuses £41,500 + Overtime (x1.5/x2) + Van + Call Out Allowance (£150/week optional) + £2,000 salary increase in January, with a further rise in April Neos Engineering are partnered with... ...a leading specialist in forklift and … material handling equipment, who are seeking a skilled Mobile Service Engineer to join their growing field service team. This is an exciting opportunity to join a business that truly invests in its engineers, offering excellent earning potential, structured training, and genuine career progression. The Role As a Mobile Service Engineer, you will carry out planned maintenance, servicing … and repairs across a wide range of forklift and material handling equipment. Working field-based within an hour of your home location, you will be responsible for delivering excellent customer service, supporting breakdown callouts when required, and ensuring all work is completed to the highest standard. Key responsibilities include: Servicing and repairing forklift trucks and material handling equipment. More ❯

Managing Microsoft 365, Teams, SharePoint, Azure Active Directory, and Intune. Troubleshooting desktops, laptops, networking, and security issues. Escalating and supporting more complex IT problems with senior engineers. Delivering excellent customer service as the first point of contact. What were looking for in an IT Support Engineer: Experience working in an MSP or IT support environment. Strong knowledge of More ❯

environments. Excellent PowerShell scripting and automation skills to automate repetitive tasks and build small to medium-complexity automated solutions. Database Administration Skills are welcome (MS SQL, MySQL). Outstanding customer service skills. Strong organisational, troubleshooting, decision-making, and analytical skills. Ability to work with limited supervision, self-starter, and strong time management skills. Ability to adapt to handle More ❯

work autonomously Able to manage multiple priorities and deliver results in a fast-paced environment Highly collaborative with strong interpersonal skills and track record of excellent internal and external customer service Excellent verbal and written English communication skills with the ability to communicate professionally Proficient skills in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, SharePoint and Outlook) Education More ❯

Microsoft Exchange Online and Microsoft Office applications. Strong knowledge of Windows and macOS operating systems. Familiarity with Active Directory, and basic networking (TCP/IP, DNS, DHCP). Excellent customer service. Excellent troubleshooting, problem-solving, and communication skills. Understanding and awareness of Cyber Security best practices. Ability to work independently and manage multiple tasks simultaneously If you feel like More ❯

dedicated approach to R&D, problem solving, and are able to act quickly in assessing a situation. We want you to relish in the provision of a first class service to our customers and be able to communicate at all levels to ensure understanding. Either working alone or part of the team, we want you to come up with More ❯

language would be beneficial Ability to hit the ground running (previous experience working on your own) as well as part of a team - would be a great advantage Excellent customer service skills Highly motivated and enthusiastic individual, prepared to go the extra yard Strong analytical and problem-solving skills, especially regarding fixing data issues Flexible, can-do attitude … Medical & Dental cover, Permanent Health Insurance, Critical Illness benefit, joining the Employee Ownership Trust after a qualifying period, Flu jabs, Health and Wellbeing Program, Employee of the Month, Long Service Awards and others) Generous Holiday Allowance - increases based on the length of service Supportive and collaborative working environment Variety of work Career Development - Opportunity to progress, both in More ❯

language would be beneficial Ability to hit the ground running (previous experience working on your own) as well as part of a team would be a great advantage Excellent customer service skills Highly motivated and enthusiastic individual, prepared to go the extra yard Strong analytical and problem-solving skills, especially regarding fixing data issues Flexible, can-do attitude … Medical & Dental cover, Permanent Health Insurance, Critical Illness benefit, joining the Employee Ownership Trust after a qualifying period, Flu jabs, Health and Wellbeing Program, Employee of the Month, Long Service Awards and others) Generous Holiday Allowance - increases based on the length of service Supportive and collaborative working environment Variety of work Career Development - Opportunity to progress, both in More ❯

Job summary Job Opportunity: End User Device Support Engineer The Nottinghamshire Health Informatics Service (NHIS) is seeking an enthusiastic and highly motivated End User Device (EUD) Support Engineer Engineer to join our team on a permanent basis. This is an exciting opportunity to support the delivery of ICT projects while maintaining excellent service levels for our Business as … the successful candidate will: Take ownership of technical tasks and projects, ensuring the delivery of high-quality ICT services to the Local Health Community Ensure our customers receive outstanding customer service Work closely with the Second Line Support Team Leader to develop and deliver technical activities across the local health community Support the implementation of systems and processes … of clinical and business functions across the local health community Detailed knowledge and awareness of uses of Health Informatics across the NHS Desirable A clear understanding of the local service requirements and plans associated with the National programme for IT MDM experience Qualifications Essential A relevant degree or technical qualification or equivalent technical experience In possession of the ECDL More ❯

involve direct interaction with customers when the product is highly technical or sophisticated in nature, as well as supporting internal teams with technical challenges. You may also assist with customer installations and training. Key Responsibilities Provide advanced technical support for complex software, systems, and integrations. Troubleshoot, repair, and debug technical issues escalated from first-line support. Liaise with engineering … teams to report design, reliability, and maintenance issues. Assist in product installation, configuration, and customer training. Support ITSM, ITIL, or CMDB-related processes. Skills & Experience Required Strong understanding of ITSM, ITIL, or CMDB concepts. Advanced Unix/Linux experience. Hands-on experience with cloud platforms such as Microsoft Azure, AWS, Google Cloud Platform, and Okta. Proven experience in a … technical support role dealing with complex or highly technical systems. Excellent problem-solving and customer service skills. How to Apply: Please submit your CV detailing relevant technical support and integration experience. *Rates depend on experience and client requirements More ❯

products are presented online to engage and inspire customers. As an Assistant Trader, you’ll support with regular trade reporting and analysis, providing insights on sales, stock, conversion and customer behaviour to help influence category strategy. You’ll assist with coordinating campaigns, brand launches and seasonal opportunities, ensuring products are well-merchandised across the site and that key trends … are reflected in our offer. You’ll also contribute to enhancing the customer experience through optimising search results, curating edits for key trading moments, and supporting testing on content, launches and digital journeys. This role is ideal for someone who is highly numerate, detail-focused, and thrives in a fast-paced digital environment. Experience in eCommerce and knowledge of … Ability to prioritise workload and work well under pressure in a fast-paced environment. Excellent written and verbal communication skills. Producing insights to help influence category plans and enhance customer’s experience. Build relationships & effectively working with branded partners. Experience with Microsoft Excel, Google Analytics, Shopify, Nosto & Klaviyo, all advantageous. About Fenwick Fenwick is rich with heritage and history More ❯