776 to 800 of 2,639 Customer Service Jobs in the UK excluding London

hands-on technical support across a busy manufacturing environment. This is a great opportunity for someone who enjoys problem-solving, working with a range of technologies, and delivering excellent customer service. The Role The successful candidate will provide day-to-day IT support to internal users, maintaining and troubleshooting hardware, software, and network systems. You’ll also assist in … licences, and IT asset records Support and develop in-house applications (Excel, Access, Office 365) Monitor and maintain network hardware and protocols (Active Directory, Firewalls, VPN, etc.) Deliver excellent customer service and clear communication Skills & Experience Essential: Previous IT Technical Support experience Strong Windows Server and Remote Desktop knowledge Understanding of network standards and protocols (AD, DNS, DHCP More ❯

and savvy IT Technician to join our support crew. Benefits 22 days of annual leave (to be used during school holidays) contract for sick pay that grows with your service chance to join the Kent County Council Local Government Pension Scheme More details will be shared in your contract Main Duties In this pivotal role, youll dive into support … Provide proactive support, such as routine system checks and alerts, to maintain client systems at optimal performance. Assist with setting up new users, hardware, and software installations. Ensure all service levels and response times are met, prioritising customer satisfaction. Assembly, disassembly, repair and cleaning of equipment Essential Skills/Attributes Solid grasp of network maintenance and server management … and use of own vehicle. Desirable Skills/Attributes at least a year of ICT Support experience in either a business or educational setting minimum of one year in customer service Knowledge relating to child protection, health, safety, security, equal opportunities and confidentiality understanding the complexities of school IT networks Cranbrook School is committed to safeguarding and promoting More ❯

and improving the processes and behaviours to continue to develop the team into a mature Application Support function, ensuring that there is a consistently good quality local IT support service for colleagues based at our London office, and manage system improvement activities and upgrades related to the share-dealing solution. What does the job involve? Line Management, including mentoring … and coaching of the support team members Attendance and input into Change Meetings. Taking ownership of changes raised within the team. Ensuring consistent achievement of Incident and Service Request SLAs Oversight and delivery of Service Improvement initiatives Serving as an escalation point for operational colleagues within the Manchester office Involvement in management of application and hosting suppliers Owning … driven to exceed expectations Self-starting and able to work on own initiative Ability to communicate at all levels, building positive relationships with colleagues and clients and maintaining excellent customer service skills. Credible and professional Able to challenge appropriately and present solutions A high attention to detail Knowledge & Skills Extensive knowledge and experience of Windows or Linux Server More ❯

Overview of Role As the Installation Field Engineer (internally titled as Project and Field Engineer), you will install and activate a range of network and telecoms services at customer premises across multiple sites, both existing and new; throughout the UK. This includes broadband, fibre, SIP, VoIP, and LAN/WAN solutions. This is a hands-on, field-based role … that combines technical expertise with customer interaction, requiring a professional approach and strong attention to detail. You will carry out site surveys, configure and test equipment, resolve issues, and ensure all installations meet quality and health and safety standards. While the primary focus of the role is installation, you will also provide 2nd line technical support where required assisting … with escalated faults, carrying out advanced diagnostics, and supporting the wider technical team to maintain high service standards. Roles and Responsibilities Install, configure, and test network and telecoms services including broadband, fibre, SIP, VoIP, and LAN/WAN solutions Carry out fibre splicing, cable termination, and structured cabling to required standards Conduct site surveys to assess installation requirements, infrastructure More ❯

in managing networks, hardware, and software, as well as resolving day-to-day technical issues. This is a varied position ideal for someone who enjoys problem-solving, providing excellent customer service, and working with a wide range of technologies within education. Key Responsibilities Assist with the maintenance and support of Windows Server environments (2012–2019), Active Directory, Group … networking principles. Experience supporting Microsoft 365, Google Workspace, and InTune device management. Hands-on experience with hardware installation, configuration, and troubleshooting. Excellent problem-solving and communication skills with a customer-focused approach. Ability to work both independently and collaboratively within a team environment. A relevant IT qualification or certification (e.g., CompTIA, Microsoft, ITIL) is desirable. Benefits Competitive salary based More ❯

and colleagues including troubleshooting different types of software and hardware and resolving hardware and software incidents. Recording, updating and documenting all incidents, requests and changes using the NCCs IT service desk system. Supporting the inhouse AV systems and set up, including providing hands on support for events and training sessions. Well upskill you in AV systems if not supported … them before. Escalating incidents to the Second Line IT Support Engineer where appropriate and liaising with third party service providers. Provide great communication to staff and colleagues while maintaining a high level of customer service. Installing, configuring and deploying new IT equipment (Laptops, Desktops, IPhones and IPads), administering systems such as teams telephony Working as part of the … We need to see evidence of the following in your CV to consider you; Previous experience of working in an IT support role. Previous experience of working in a customer service role Working knowledge of M365 Stack, Windows 10/11 (Enterprise desirable), desirable experience of Intune and Azure Experience of supporting iPhones and iPads A good team More ❯

inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis … and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 Years’ experience in Windows Desktop support. Position Responsibilities and Functions Provide first/second level contact and problem resolution for customer … management via Active Directory. Proven analytical, troubleshooting and problem-solving skills. Proven ability to multi-task, effectively determine priorities and meet SLA’s. Excellent communication relationship-building and internal customer service skills. Adaptable and flexible in a fast-changing industry and work environment. Willing to work off-hours and weekends when required for projects or emergency support. More ❯

inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis … and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 Years’ experience in Windows Desktop support. Position Responsibilities and Functions Provide first/second level contact and problem resolution for customer … management via Active Directory. Proven analytical, troubleshooting and problem-solving skills. Proven ability to multi-task, effectively determine priorities and meet SLA’s. Excellent communication relationship-building and internal customer service skills. Adaptable and flexible in a fast-changing industry and work environment. Willing to work off-hours and weekends when required for projects or emergency support. More ❯

inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis … and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 Years’ experience in Windows Desktop support. Position Responsibilities and Functions Provide first/second level contact and problem resolution for customer … management via Active Directory. Proven analytical, troubleshooting and problem-solving skills. Proven ability to multi-task, effectively determine priorities and meet SLA’s. Excellent communication relationship-building and internal customer service skills. Adaptable and flexible in a fast-changing industry and work environment. Willing to work off-hours and weekends when required for projects or emergency support. . More ❯

IT Support Engineer Managed Service Provider (MSP) Kettering, UK Full-Time £25,000 starting salary, rising to £28,000 after 6 months + Benefits Are you a proactive IT professional with a passion for delivering exceptional support and solutions? We re working with a growing Managed Service Provider (MSP) based in Kettering, UK, to recruit an experienced IT … team. The Company Our client is fast-growing IT consultancy and MSP supporting a broad range of businesses across multiple industries. They pride themselves on delivering reliable, proactive, and customer-focused technology solutions, from cloud services and cybersecurity to infrastructure support. This is an excellent opportunity to join a forward-thinking company where your technical skills will be valued … environment (preferred). Strong knowledge of Windows and macOS operating systems, Active Directory, Office 365, and networking fundamentals. Experience with Azure, or similar cloud platforms. Excellent troubleshooting, communication, and customer service skills. Ability to manage multiple priorities in a fast-paced environment. Relevant certifications (e.g., CompTIA, Microsoft, ITIL) are desirable but not essential. Must live within a More ❯

IT Support Engineer – Managed Service Provider (MSP) Kettering, UK | Full-Time | £25,000 starting salary, rising to £28,000 after 6 months + Benefits Are you a proactive IT professional with a passion for delivering exceptional support and solutions? We're working with a growing Managed Service Provider (MSP) based in Kettering, UK, to recruit an experienced IT … team. The Company Our client is fast-growing IT consultancy and MSP supporting a broad range of businesses across multiple industries. They pride themselves on delivering reliable, proactive, and customer-focused technology solutions, from cloud services and cybersecurity to infrastructure support. This is an excellent opportunity to join a forward-thinking company where your technical skills will be valued … environment (preferred). Strong knowledge of Windows and macOS operating systems, Active Directory, Office 365, and networking fundamentals. Experience with Azure, or similar cloud platforms. Excellent troubleshooting, communication, and customer service skills. Ability to manage multiple priorities in a fast-paced environment. Relevant certifications (e.g., CompTIA, Microsoft, ITIL) are desirable but not essential. Must live within a More ❯

Word, Excel, PowerPoint, Outlook) Familiarity with legal tech tools like iManage 10, Litera ChangePro, Intapp Time (DTE), and VPN/Remote Desktop Solid troubleshooting and analytical skills Excellent customer service and communication abilities Bachelor's degree in Computer Science/Information Systems (preferred) Experience in a professional services or law firm environment is desirable IT Support Analyst/ More ❯

Word, Excel, PowerPoint, Outlook) Familiarity with legal tech tools like iManage 10, Litera ChangePro, Intapp Time (DTE), and VPN/Remote Desktop Solid troubleshooting and analytical skills Excellent customer service and communication abilities Bachelor's degree in Computer Science/Information Systems (preferred) Experience in a professional services or law firm environment is desirable IT Support Analyst/ More ❯

Word, Excel, PowerPoint, Outlook) Familiarity with legal tech tools like iManage 10, Litera ChangePro, Intapp Time (DTE), and VPN/Remote Desktop Solid troubleshooting and analytical skills Excellent customer service and communication abilities Bachelor's degree in Computer Science/Information Systems (preferred) Experience in a professional services or law firm environment is desirable IT Support Analyst/ More ❯

Familiarity with Freshservice or similar ITSM tools. Experience supporting Mimecast or other email security systems. Basic understanding of networking fundamentals (TCP/IP, DNS, VPN). Excellent communication and customer service skills. Desirable Skills Exposure to Intune or other device management tools. Scripting or automation (PowerShell) for routine tasks. More ❯

Great opportunity for a 1st line Support/Help Desk/Service Desk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks. You will have exceptional customer service and communication skills along with strong problem-solving and prioritisation abilities. Technically … systems MS Teams and SharePoint Online Apple products A starting salary in the region of £25000 to £27000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate More ❯

Technician- who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers. This role will involve supporting one of our schools where you will be the liaison between your school and turn IT on, ensuring that they are … kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. To be suitable for this role, you should a passionate interest … in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, is it essential you have excellent communication and organisational skills as you need to liaise with the school senior management team on a regular basis. Our ideal candidate should have at least 2-3 years More ❯

event and booth representation is a plus. Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue. Identifying promising prospects through cold-calling, networking, and customer referrals. Maintaining accurate records of the total number of sales made, potential and existing customers, as well as sales employee performance evaluations. Work directly with the Sales Engineers team … posed by customers. Analyzing sales metrics to determine whether current sales strategies are effective. Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests. Regional Business Development Sales Manager Requirements: Bachelor's degree in the AEC industry or in business or marketing. Proven sales experience. Proficiency in all Google and … or Microsoft Office applications as well as Customer Relationship Management (CRM) software. Strong negotiation and consultative sales skills. Excellent analytical and problem-solving skills. Effective communication skills. Exceptional customer service skills. Benefits and Conditions Full Time position Monday through Friday Flexible time schedule starting daily at 7:00-9:00 until 16:00-18:00 (includes lunch More ❯

Technician- who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers to join an expanding team supporting schools in and around Buckinghamshire. This role will involve supporting a Trust of primary schools where you will be the … liaison between your schools and turn IT on, ensuring that they are kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT … To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, is it essential you have excellent communication and organisational skills as you need to liaise with the school senior management team on a regular More ❯

Technician- who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers to join an expanding team supporting schools in and around Buckinghamshire. This role will involve supporting a Trust of primary schools where you will be the … liaison between your schools and turn IT on, ensuring that they are kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT … To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, is it essential you have excellent communication and organisational skills as you need to liaise with the school senior management team on a regular More ❯

Technician- who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers to join an expanding team supporting schools in and around Buckinghamshire. This role will involve supporting a Trust of primary schools where you will be the … liaison between your schools and turn IT on, ensuring that they are kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT … To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, is it essential you have excellent communication and organisational skills as you need to liaise with the school senior management team on a regular More ❯

1st Line Engineer - Be the first call. Keep business moving. £24,000 - £28,000 | Fareham | IT Service Provider You’re the person who jumps in when the printer jams, Outlook crashes, or someone’s “just one click” broke the whole thing. You're confident handling first-line issues, you know your way around Microsoft 365, and you’re always … ready to help with the patience, professionalism, and problem-solving mindset that makes a real difference to users. This is your opportunity to join a well-respected IT Service Provider in Fareham , supporting a wide range of external customers across a mix of tech environments. It’s a great step if you’re looking to deepen your knowledge, build … hands-on experience, and grow your IT career in a fast-paced, customer-focused team. What’s in it for you? Salary : £24,000 - £28,000 Location : Fareham - full-time, office-based Tech Variety : Support Microsoft 365, Windows Server, networking, VoIP, virtual environments and more Team Environment : Join a collaborative, close-knit service desk that supports each other More ❯

Basingstoke Salary: £21,000 - £28,000 Hours: Rotating Shift Pattern - 8:00 – 16:30 & 9:00-17:00 We are looking for a candidate to join our Group IT Service Desk in Basingstoke. You will be responsible for the day-to-day 1st line calls and ticket triage to support end users at the desktop level. You will ensure … tickets are up to date and logged to the highest quality, correctly identified and prioritised, and responses are timely, containing meaningful feedback, thus ensuring an excellent service to all staff across the group. Responsibilities: Ensuring that SLA's are met, and tickets are kept up to date, being the first point of contact for all users within the business. … level, with an emphasis on first time fix before escalating to 2nd line. Escalate incidents and requests to 2nd line or where appropriate and necessary to the Group IT Service Desk Supervisor and Group IT Service Desk Manager. Ensure tickets are up to date and logged to the highest quality, correctly identified and prioritised, and responses are timely More ❯

Basingstoke Salary: £21,000 - £28,000 Hours: Rotating Shift Pattern - 8:00 – 16:30 & 9:00-17:00 We are looking for a candidate to join our Group IT Service Desk in Basingstoke. You will be responsible for the day-to-day 1st line calls and ticket triage to support end users at the desktop level. You will ensure … tickets are up to date and logged to the highest quality, correctly identified and prioritised, and responses are timely, containing meaningful feedback, thus ensuring an excellent service to all staff across the group. Responsibilities: Ensuring that SLA's are met, and tickets are kept up to date, being the first point of contact for all users within the business. … level, with an emphasis on first time fix before escalating to 2nd line. Escalate incidents and requests to 2nd line or where appropriate and necessary to the Group IT Service Desk Supervisor and Group IT Service Desk Manager. Ensure tickets are up to date and logged to the highest quality, correctly identified and prioritised, and responses are timely More ❯

Basingstoke Salary: £21,000 - £28,000 Hours: Rotating Shift Pattern - 8:00 – 16:30 & 9:00-17:00 We are looking for a candidate to join our Group IT Service Desk in Basingstoke. You will be responsible for the day-to-day 1st line calls and ticket triage to support end users at the desktop level. You will ensure … tickets are up to date and logged to the highest quality, correctly identified and prioritised, and responses are timely, containing meaningful feedback, thus ensuring an excellent service to all staff across the group. Responsibilities: Ensuring that SLA's are met, and tickets are kept up to date, being the first point of contact for all users within the business. … level, with an emphasis on first time fix before escalating to 2nd line. Escalate incidents and requests to 2nd line or where appropriate and necessary to the Group IT Service Desk Supervisor and Group IT Service Desk Manager. Ensure tickets are up to date and logged to the highest quality, correctly identified and prioritised, and responses are timely More ❯