801 to 825 of 1,909 Customer Service Jobs in the UK excluding London

across multiple sites. Investigate, troubleshoot, and resolve complex hardware, software, server, network, and infrastructure issues. Act as the primary technical escalation point for the Service Desk team. Administer and support Microsoft 365 services, Azure AD/Entra ID, Windows Server, Active Directory, DNS, DHCP, and Group Policy. Configure, maintain … documentation, knowledge base articles, network diagrams, and operational procedures. Support backup, disaster recovery, and business continuity solutions. Liaise with third-party vendors and managed service providers where required. Ensure compliance with IT security policies, industry best practices, and regulatory requirements. Mentor and provide technical guidance to junior IT engineers ...

Service Desk Engineer Hull £27,000 - £30,000 + Excellent benefits A well-established and growing professional services business are seeking an experienced Service Desk Engineer to provide hands-on technical support for a user base of more than 500. You will have a track record of providing … things IT and contributing to the smooth running of a networks, systems and hardware. You will have strong troubleshooting, problem-solving and customer service skills as well as the ability to adapt to evolving technologies and contribute to process improvements. This role will be primarily based in central ...

Purpose: Becrypt are looking for a driven and customer focused individual to join their Customer Support Helpdesk team as a Tier 1 Customer Support Engineer. You will provide first line technical support and expertise. You will report to the Helpdesk Manager for technical direction and guidance. Principal … client both remotely and on-site when needed Provide support to users via telephone, email, remote control, and in-person Accurately log incidents and service requests in Becrypt’s ticketing system Ensure tickets are always kept up-to-date with case details Work collaboratively to support team members ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

About Ekco Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale. … keep learning, and push ourselves to the next level. The Role Ekco is seeking an experienced SQL Server DBA to lead its Managed SQL Service function. The Lead DBA serves as the technical authority for the practice, acting as the senior escalation point for incidents, service requests ...

lifecycle.Our culture is what makes us a standout place to work. Our people are at the heart of our business: putting clients first; delivering service excellence; working as one team; building lasting connections and embodying our values and purpose.Join our journey and discover what makes us the bright alternative. … practice, process optimisation and digitisation across the Aztec Group.This role will work with the members within the POD and wider stakeholders in delivering excellent service to our clients and enhance our people’s experience– with a key focus on adoption and benefit realisation.**Key responsibilities:*** Lead improvement projects ...

maintenance and reactive works * Diagnosing and resolving system faults * Completing installations and small works where required * Working directly with customers and providing a professional service * Completing service reports and relevant documentation * Covering Hampshire and surrounding areas The Candidate The ideal candidate will have: * Previous experience as a Security … Engineer * Strong experience with CCTV, Access Control and/or Intruder Alarms * Good fault finding and diagnostic abilities * Excellent customer service skills * Full UK driving licence * A professional and reliable approach * Relevant manufacturer experience would be advantageous Package £40,000 to £45,000 Basic Salary * Company Vehicle * Fuel ...

Field Service Engineer £40,000 - £60,000 Basic DOE + Door-to-Door Travel + Overtime + Company Van OTE: £50,000 - £70,000 BASED FROM HOME/ANYWHERE 1 HR FROM BIRMINGHAM UK & International Travel We are currently recruiting for an experienced Field Service Engineer to join … pipe and tube processing equipment. The successful engineer can be based around the Manchester area or Midlands , with the position involving regular travel to customer sites. The Role As a Field Service Engineer, you will be responsible for the service, maintenance, fault finding and technical support ...

LINE HELPDESK ENGINEER KEY POINTS £30,000 - £40,000 salary * Based in Yateley with occasional customer site visits * Microsoft 365, Intune, Active Directory, GPO & virtualisation * Join an established MSP environment supporting a varied customer base * Opportunity to mentor junior engineers and handle more complex technical issues ABOUT … CLIENT We're supporting an established Managed Service Provider looking to add an experienced 2nd Line Helpdesk Engineer to their technical team. You'll join a customer-focused environment providing remote support across a varied range of Microsoft technologies, infrastructure and networking. THE BENEFITS Salary ...

progress in your career. The Role You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware … Virtualisation Azure cloud services Hardware troubleshooting & device configuration General IT support, ticket management, and customer communication This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow their skills in a structured, well-supported environment. What You'll Be Doing Resolving ...

Role: Service Desk Engineer Location: Nottingham Working Arrangement: Full-time office-based for the first month, then hybrid – 3 days in the office and 2 days from home Salary: Up to £28,000 Are you someone who enjoys being the person people come to when their technology … working? Do you have a good understanding of Windows and Microsoft 365, enjoy troubleshooting problems and take pride in providing good customer service? If so, this could be a great opportunity to join an established IT team as a Service Desk Engineer. You’ll be the first ...

Free company products Free on-site parking Food, retail, holidays, cinema, and gyms discounts Wellness programmes, including Employee Assistance Program and OnDemand GP service Free early access to pay scheme Salary sacrifice schemes Employee referral scheme Requirements We’re looking for knowledge and understanding in the following areas: • Windows … access control, and data protection. • Advanced networking concepts (LAN/WAN, Wi-Fi, DHCP, DNS, VPN). Additional attributes we’re looking for: • Strong customer service focus; strong communicate skills (colleagues at all levels). • Problem-solving capability with a logical, methodical approach. • Initiative to take ownership ...

Clearance: High DV 'Developed Vetting' You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, supporting Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive … Juniper firewalls. Excellent communication and organisational skills, independent and comfortable with autonomous working. Ability to tackle complex problems and incidents. Experience in ITIL ICT service delivery on critical infrastructure. Experience working under pressure to meet deadlines while handling multiple priorities. Experience in patch management including analysis and deployment. ...

almost 200 years. Guided by our values of working together, doing the right thing, and making a difference, we are committed to delivering a service which helps our members plan their finances and secure their familys future. In a world of financial complexity, we believe in the power … users across the organisation via appropriate support channels. Log, manage and prioritise IT support requests, ensuring they are resolved or escalated in line with service expectations. Set up, configure and maintain user devices and IT equipment. Create and manage user accounts and email accounts within Active Directory, Exchange ...

LINE HELPDESK ENGINEER KEY POINTS £30,000 - £40,000 salary * Based in Yateley with occasional customer site visits * Microsoft 365, Intune, Active Directory, GPO & virtualisation * Join an established MSP environment supporting a varied customer base * Opportunity to mentor junior engineers and handle more complex technical issues ABOUT … CLIENT We're supporting an established Managed Service Provider looking to add an experienced 2nd Line Helpdesk Engineer to their technical team. You'll join a customer-focused environment providing remote support across a varied range of Microsoft technologies, infrastructure and networking. THE BENEFITS Salary ...

Associate, you will be responsible for carrying out all transactions and invoice processing in the Purchase to Pay (P2P) process in line with the service specification outlined in the Service Level Agreement (SLA) and internal procedures. What you will be doing: Purchase to Pay (P2P): To organise your … workload and ensure outputs are delivered in line with targets set within the Service Level Agreement. To develop constructive relationships with fellow Team members and wider internal & external stakeholders. To assist Accounts Payable Team Leaders and/or AP Managers with identifying the efficient working of the Purchase ...

About the role We're looking for an In-Life Contracts Management Administrator to join our Operations team. You'll be responsible for managing customer service contracts throughout their lifecycle, ensuring accurate contract administration, billing and invoicing while delivering excellent service to customers and internal stakeholders. Main … duties Create and maintain customer contract records. Process billing, invoices and service charges. Manage contract and invoice queries through to resolution. Process annual increases and service terminations. Support departmental projects and process improvements. Work closely with customers and internal teams. Experience and knowledge Strong communication and interpersonal ...

Service Desk/IT Support Engineer Bicester (on-site) 3 months/till end of the year £180 to £225 a day Inside IR35 DXP Talent are working with an established brand in the heart of Bicester, Oxfordshire to recruit for a Senior IT Support Engineer on a contract … basis till the end of the year. The role of the Service Desk Engineer is to work as part of a small team to provide technical support to over 1000 users whilst also providing outstanding customer service to users and colleagues. ...

expertise and knowledge. As a 1st Line Support Engineer , you will be the first point of contact for resolving IT issues and providing outstanding customer service. This role requires a combination of technical expertise, problem-solving skills, and effective communication. A flair for customer service and the ability to put the customer experience first while maintaining a good awareness of the commercial element of the role. The key role responsibilities Answering support queries via phone, email and via the ticketing system. Troubleshoot and resolve hardware, software, and network issues. Troubleshooting helpdesk tickets ...

support professional to join its Global IT Services team. You’ll provide hands-on second-line support, resolving complex issues escalated by the Service Desk and working closely with IT Engineering teams. The role combines technical troubleshooting, deskside support, VIP assistance and technology support for meetings and events. … responsibilities Manage incidents and service requests through ServiceNow, keeping users informed and taking ownership through to resolution. Provide deskside and remote support to employees, senior executives, VIP guests and colleagues visiting the London office. Troubleshoot Windows, Microsoft 365, hardware, software and connectivity issues, including Wi-Fi, wired networks ...