801 to 825 of 1,982 Customer Service Jobs in the UK excluding London

products are presented online to engage and inspire customers. As an Assistant Trader, you’ll support with regular trade reporting and analysis, providing insights on sales, stock, conversion and customer behaviour to help influence category strategy. You’ll assist with coordinating campaigns, brand launches and seasonal opportunities, ensuring products are well-merchandised across the site and that key trends … are reflected in our offer. You’ll also contribute to enhancing the customer experience through optimising search results, curating edits for key trading moments, and supporting testing on content, launches and digital journeys. This role is ideal for someone who is highly numerate, detail-focused, and thrives in a fast-paced digital environment. Experience in eCommerce and knowledge of … Ability to prioritise workload and work well under pressure in a fast-paced environment. Excellent written and verbal communication skills. Producing insights to help influence category plans and enhance customer’s experience. Build relationships & effectively working with branded partners. Experience with Microsoft Excel, Google Analytics, Shopify, Nosto & Klaviyo, all advantageous. About Fenwick Fenwick is rich with heritage and history More ❯

products are presented online to engage and inspire customers. As an Assistant Trader, you’ll support with regular trade reporting and analysis, providing insights on sales, stock, conversion and customer behaviour to help influence category strategy. You’ll assist with coordinating campaigns, brand launches and seasonal opportunities, ensuring products are well-merchandised across the site and that key trends … are reflected in our offer. You’ll also contribute to enhancing the customer experience through optimising search results, curating edits for key trading moments, and supporting testing on content, launches and digital journeys. This role is ideal for someone who is highly numerate, detail-focused, and thrives in a fast-paced digital environment. Experience in eCommerce and knowledge of … Ability to prioritise workload and work well under pressure in a fast-paced environment. Excellent written and verbal communication skills. Producing insights to help influence category plans and enhance customer’s experience. Build relationships & effectively working with branded partners. Experience with Microsoft Excel, Google Analytics, Shopify, Nosto & Klaviyo, all advantageous. About Fenwick Fenwick is rich with heritage and history More ❯

understanding of internal software and a thorough understanding of the IT infrastructure. · Proven knowledge of Microsoft 365 and Entra ID · Familiarity with Azure infrastructure and services · Must have a customer focused attitude. Responsibilities: · Provide first line technical assistance and support to internal customers for hardware, software and network related issues. · Respond to customers promptly and establish the best way … person or using our ITSM platform Zoho Desk. · Responsible for the day-to-day management and upkeep of the internal Helpdesk system, continuously looking for ways to improve the customer service offering and ensuring all information is kept up to date and reviewed regularly. · Contribute to the documentation of IT processes, procedures and knowledge base articles. · Day to … day management of the internal Helpdesk, ensuring knowledge base articles are reviewed and kept relevant and customer enquiries are responded to in a timely and appropriate manner. · Support remote users and assist in remote connectivity issues. · Assist in the setup and maintenance of network equipment across the business including routers, switches, and wireless access points. · Assist in the set More ❯

Hybrid | Commutable to Chelmsford and London Eurobase is an international software and service provider, working with financial institutions in over 25 countries. We deliver enterprise solutions for insurance companies, banks, and financial institutions, alongside specialist IT recruitment services. With recognised expertise in reinsurance, insurance, and banking technology, we combine powerful software, industry knowledge, and a personal approach to build … long-term client partnerships. Our mission is simple: to help our customers succeed by delivering innovative solutions, exceptional service, and lasting value. We C.A.R.E about our values, they are important in helping us achieve our cultural aspirations and are in service to our Purpose and Mission. • Collaboration & Teamwork - To achieve successful results, we must work together effectively. Share … Support team, working with global banking and insurance clients. This is a client facing role where you’ll investigate, resolve, and escalate technical and business issues, while ensuring excellent customer satisfaction. What you’ll do: Provide first-line support for enterprise (re)insurance and treasury applications Investigate incidents, triage issues, and escalate where necessary Communicate clearly and professionally with More ❯

Hybrid | Commutable to Chelmsford and London Eurobase is an international software and service provider, working with financial institutions in over 25 countries. We deliver enterprise solutions for insurance companies, banks, and financial institutions, alongside specialist IT recruitment services. With recognised expertise in reinsurance, insurance, and banking technology, we combine powerful software, industry knowledge, and a personal approach to build … long-term client partnerships. Our mission is simple: to help our customers succeed by delivering innovative solutions, exceptional service, and lasting value. We C.A.R.E about our values, they are important in helping us achieve our cultural aspirations and are in service to our Purpose and Mission. • Collaboration & Teamwork - To achieve successful results, we must work together effectively. Share … Support team, working with global banking and insurance clients. This is a client facing role where you’ll investigate, resolve, and escalate technical and business issues, while ensuring excellent customer satisfaction. What you’ll do: Provide first-line support for enterprise (re)insurance and treasury applications Investigate incidents, triage issues, and escalate where necessary Communicate clearly and professionally with More ❯

Hybrid | Commutable to Chelmsford and London Eurobase is an international software and service provider, working with financial institutions in over 25 countries. We deliver enterprise solutions for insurance companies, banks, and financial institutions, alongside specialist IT recruitment services. With recognised expertise in reinsurance, insurance, and banking technology, we combine powerful software, industry knowledge, and a personal approach to build … long-term client partnerships. Our mission is simple: to help our customers succeed by delivering innovative solutions, exceptional service, and lasting value. We C.A.R.E about our values, they are important in helping us achieve our cultural aspirations and are in service to our Purpose and Mission. • Collaboration & Teamwork - To achieve successful results, we must work together effectively. Share … Support team, working with global banking and insurance clients. This is a client facing role where you’ll investigate, resolve, and escalate technical and business issues, while ensuring excellent customer satisfaction. What you’ll do: Provide first-line support for enterprise (re)insurance and treasury applications Investigate incidents, triage issues, and escalate where necessary Communicate clearly and professionally with More ❯

target prospects and existing customers for new business cross-sell and up-sell opportunities. Position our clients services and solutions to prospects and customers using a consultative approach Manage customer accounts giving high levels of customer service Understand our clients value proposition, how it fits in the market place and communicate it to customers and prospects. Create More ❯

and transition projects working with talented individuals who deliver Information Technology and Data Management solutions, leveraging the latest developments in systems and technology, whilst delivering a consistently first-class service to our customers. If you are an experienced UK based IT Analyst, Consultant or Engineer with current BOSIET, MIST certifications please make an application today. Requirements Here are the … any desktop related issues. Previous experience in end-user computing (EUC) or desktop support roles, either in office-based or field-based settings Experience working across multiple sites or customer environments is helpful A customer service mindset with excellent communication skills Benefits At Sword, our core values and culture are based on caring about our people, investing More ❯

of a cross-functional squad, this role serves as the conduit between strategic product vision and operational execution, ensuring that product changes are thoroughly defined, implemented efficiently, and meet customer, business, and regulatory standards What does the job involve? Lead and coordinate day-to-day execution within the feature squad, ensuring that product backlog items are clearly specified and … on deliverables. Own the squads delivery plan, proactively monitoring progress, identifying potential risks or blockers, and supporting the team in resolving issues. Act as a liaison to internal stakeholdersincluding customer service, operations, and marketingto prepare teams for the release of new product features and ensure seamless go-live experiences. Ensure all product development complies with applicable regulations (such … across cross-functional teams Working knowledge of Agile methodologies and sprint-based delivery Understanding of FCA regulatory framework and delivering compliant change Competence & skills Understanding of digital platforms and customer-facing technologies, ideally within investment or financial services Excellent skills in requirements gathering, user story writing, and producing clear documentation for technical and non-technical audiences. Demonstrated ability to More ❯

of a cross-functional squad, this role serves as the conduit between strategic product vision and operational execution, ensuring that product changes are thoroughly defined, implemented efficiently, and meet customer, business, and regulatory standards What does the job involve? Lead and coordinate day-to-day execution within the feature squad, ensuring that product backlog items are clearly specified and … Own the squad’s delivery plan, proactively monitoring progress, identifying potential risks or blockers, and supporting the team in resolving issues. Act as a liaison to internal stakeholders—including customer service, operations, and marketing—to prepare teams for the release of new product features and ensure seamless go-live experiences. Ensure all product development complies with applicable regulations … across cross-functional teams Working knowledge of Agile methodologies and sprint-based delivery Understanding of FCA regulatory framework and delivering compliant change Competence & skills Understanding of digital platforms and customer-facing technologies, ideally within investment or financial services Excellent skills in requirements gathering, user story writing, and producing clear documentation for technical and non-technical audiences. Demonstrated ability to More ❯

a smooth and effective use of technology across teaching, learning, and school operations. This is a hands-on learning opportunity where you will build foundational skills in device support, service desk operations, and troubleshooting. Key Responsibilities Act as the first point of contact for basic IT issues (password resets, login problems, printer issues etc.) Record and update support tickets … Shadow and support senior team members on more complex tasks Assist in documenting IT systems, maintaining inventory records, and updating user guides via our helpdesk. What you'll learn: Customer service and communication skills in an IT context Basics of hardware, common operating systems (Windows, macOS, ChromeOS) Understanding the role of an IT helpdesk and ticket management Device … volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to enhanced Disclosure and Barring Service checks along with other relevant pre-employment checks, including checks with past employers. Training Information Communications Technician Level 3 Apprenticeship Standard You will also receive full training and support More ❯

Analyst to act as the face of its technology function in the London office. This is a hands-on, client-facing role ideal for someone who thrives in a service-led environment and enjoys working across hardware, software, and vendor coordination. The Role Working alongside outsourced MSP partners, you'll provide direct deskside support to staff, manage IT assets … and new implementations. Key Responsibilities End-User & Deskside Support Provide on-site IT support across hardware, software, and peripherals Conduct regular floor walks and proactively resolve user issues Analyse service desk trends and flag training needs Vendor Liaison & Escalation Collaborate with outsourced IT providers and escalate unresolved issues Maintain accurate ticketing records and oversee third-party work scheduling Ensure … SLAs are met and service quality remains high Meeting Room & Remote Support Maintain and support AV/conferencing facilities with daily checks and in-meeting assistance Set up temporary equipment for off-site teams as needed Technology & Process Improvement Stay familiar with firm systems and suggest service enhancements Support new technology rollouts and IT projects Asset & Record Management More ❯

Job Title: Technical Support Engineer Location: Newcastle Salary: Up to £26,000 Job Description - We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly … and efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line technical helpdesk environment Backup … and social events. The chance to work with a diverse range of clients and cutting-edge technologies. How to Apply - If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address More ❯

on our Shopify Plus store, drive growth through experimentation and insight, and help bring the spirit of Savile Row to screens worldwide. From UX to CRO, campaign planning to customer retention, you’ll shape how our customers experience Drake’s in the digital space - with authenticity, delight, and a dash of irreverence. YOUR RESPONSIBILITIES Strategy & Leadership · Define and lead … growth e-commerce platform. · Lead and mentor a talented in-house team, nurturing skills and driving performance. Site Ownership · Take charge of our Shopify Plus storefront: manage merchandising, UX, customer journeys, and CRO. · Work hand-in-hand with our creative, marketing, ops, and retail teams to ensure a joinedup, best-in-class brand experience. · Implement A/B tests … UX improvements, mobile optimisation, and SEO enhancements with a clear focus on performance. Performance & Growth · Partner with digital agencies to drive customer acquisition through paid search, social, and performance marketing. · Turn data into direction: monitor KPIs, site analytics, sales funnels, and user behaviour to continually refine strategy. · Improve key commercial levers: AOV, LTV, conversion rates, and retention. Customer More ❯

on our Shopify Plus store, drive growth through experimentation and insight, and help bring the spirit of Savile Row to screens worldwide. From UX to CRO, campaign planning to customer retention, you’ll shape how our customers experience Drake’s in the digital space - with authenticity, delight, and a dash of irreverence. YOUR RESPONSIBILITIES Strategy & Leadership · Define and lead … growth e-commerce platform. · Lead and mentor a talented in-house team, nurturing skills and driving performance. Site Ownership · Take charge of our Shopify Plus storefront: manage merchandising, UX, customer journeys, and CRO. · Work hand-in-hand with our creative, marketing, ops, and retail teams to ensure a joinedup, best-in-class brand experience. · Implement A/B tests … UX improvements, mobile optimisation, and SEO enhancements with a clear focus on performance. Performance & Growth · Partner with digital agencies to drive customer acquisition through paid search, social, and performance marketing. · Turn data into direction: monitor KPIs, site analytics, sales funnels, and user behaviour to continually refine strategy. · Improve key commercial levers: AOV, LTV, conversion rates, and retention. Customer More ❯

on our Shopify Plus store, drive growth through experimentation and insight, and help bring the spirit of Savile Row to screens worldwide. From UX to CRO, campaign planning to customer retention, you’ll shape how our customers experience Drake’s in the digital space - with authenticity, delight, and a dash of irreverence. YOUR RESPONSIBILITIES Strategy & Leadership · Define and lead … growth e-commerce platform. · Lead and mentor a talented in-house team, nurturing skills and driving performance. Site Ownership · Take charge of our Shopify Plus storefront: manage merchandising, UX, customer journeys, and CRO. · Work hand-in-hand with our creative, marketing, ops, and retail teams to ensure a joinedup, best-in-class brand experience. · Implement A/B tests … UX improvements, mobile optimisation, and SEO enhancements with a clear focus on performance. Performance & Growth · Partner with digital agencies to drive customer acquisition through paid search, social, and performance marketing. · Turn data into direction: monitor KPIs, site analytics, sales funnels, and user behaviour to continually refine strategy. · Improve key commercial levers: AOV, LTV, conversion rates, and retention. Customer More ❯

escalate where necessary while maintaining a professional client experience. Responsibilities: Delivering technical support as a 1st/2nd Line Support Analyst via phone, email, and remote access tools Attending customer sites in London to handle issues that require onsite presence Resolving faults across devices, connectivity, printing, VoIP telephony, and email systems Performing system checks, software updates, security patching, and … MFA/EDR configurations Recording all activity with accurate notes, guides, and client-specific documentation About You: Background in an MSP ideally in a Service Desk environment Confident in troubleshooting Windows 10/11, macOS, Office 365, Google Workspace, routers, switches, and wireless networks Awareness of IT security fundamentals and best practice Strong interpersonal skills and the ability to … in a supportive team environment. You’ll mostly be home-based but will also have the opportunity to engage face-to-face with clients, developing both your technical and customer service skills.If you’re enthusiastic about delivering excellent support and want to progress as a 1st/2nd Line Support Analyst , we’d love to hear from you.Key More ❯

Trident is a fast growing, value-led Managed Service Provider based in Brighton. Were known for delivering outstanding IT Services, driving innovation, and fostering a vibrant, people first culture. This is an excellent opportunity for a people manager with IT Infrastructure expertise to join our leadership team and help shape the future of IT service delivery. What We … to Work scheme and tech discounts. Central Brighton office with social spaces. Your Role: Lead and develop a high-performing technical team. Oversee project delivery and resource planning. Drive service quality and operational efficiency. Anticipate requirements and proactively manage available capacity. Collaborate with sales and service teams. Ensure ISO compliance and high security standards. Contribute to strategic direction … management of large teams Having conducted performance reviews, workflow management etc. Technical knowledge of the MS stack Windows OS, Windows Server, Active Directory, Exchange, VM-Ware. A passion for customer service and team development. Please note: The title listed here is for advertising purposes. Internally, the role will have a slightly different name that fits our company framework. More ❯

and repair of heating, ventilation, and air conditioning systems for residential and commercial clients. The role demands strong technical knowledge, problem-solving skills, and a commitment to safety and customer satisfaction. Key Responsibilities: ? Install, troubleshoot, repair, and maintain HVAC systems (including air ? conditioners, VRF's, chillers, heat pumps, ventilation units, fan coils, mini splits etc.) ? Perform routine preventive maintenance … on systems to improve functionality and performance. ? Diagnose HVAC problems through system checks and diagnostic tools. ? Maintain service records, document work performed, and report deficiencies or hazards. ? Ensure compliance with UK HVAC codes and regulations. ? Provide excellent customer service by explaining findings, recommending solutions, and addressing customer questions. ? Collaborate with other technicians, contractors, and clients to More ❯

Support Analyst - 1st Line Support Location : Shipley, West Yorkshire Salary : £24,000 - £26,000 per annum Job type : Full time - Permanent Job overview: We are seeking a proactive and customer-focused Application Support Analyst to join our 1st Line Support team. You'll be the first point of contact for our clients, resolving incidents, answering queries, and ensuring a … support experience. This role offers excellent training, exposure to a wide range of technologies, and opportunities to progress into 2nd line support. Responsibilities: Act as the first line of service for customers, logging and managing tickets from phone calls, emails, and live chat. Resolve 1st line incidents and queries, ensuring timely, accurate, and professional responses. Serve as a liaison … Essential Requirements: Understanding of basic IT support concepts, gained through prior work experience, formal training, or completion of a relevant IT course. Excellent written and verbal communication skills. Strong customer service mindset and the ability to explain technical concepts clearly. Desirable Skills: 2+ years of experience in customer or technical support within a complex environment. Previous 1st More ❯

Support Analyst - 1st Line Support Location : Shipley, West Yorkshire Salary : 24,000 - 26,000 per annum Job type : Full time - Permanent Job overview: We are seeking a proactive and customer-focused Application Support Analyst to join our 1st Line Support team. You'll be the first point of contact for our clients, resolving incidents, answering queries, and ensuring a … support experience. This role offers excellent training, exposure to a wide range of technologies, and opportunities to progress into 2nd line support. Responsibilities: Act as the first line of service for customers, logging and managing tickets from phone calls, emails, and live chat. Resolve 1st line incidents and queries, ensuring timely, accurate, and professional responses. Serve as a liaison … Essential Requirements: Understanding of basic IT support concepts, gained through prior work experience, formal training, or completion of a relevant IT course. Excellent written and verbal communication skills. Strong customer service mindset and the ability to explain technical concepts clearly. Desirable Skills: 2+ years of experience in customer or technical support within a complex environment. Previous 1st More ❯

a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People , Customer , and Profit . If you're looking to work for a dynamic, fast-paced, progressive organization then apply with us. We offer the following in our search for engaged … hours; Monday to Friday from approximately 8:00am to 5:00pm The Opportunity: The Business Development Executive (FTL/LTL) is responsible for directing sales efforts to expand our customer base within our Vans Division through generating net new business and share of wallet growth while ensuring that sales targets are either met or exceeded. The Business Development Executivewill … to close to continually secure new business Exceed all standards for prospecting calls, presentations, proposals and closes Maintaining and growing a client account base Ensure a high level of customer satisfaction maintaining close contact with all customers - including follow up on concerns or other issues Provide a solution based sales approach to drive new business with high end premium More ❯

a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People , Customer , and Profit . If you're looking to work for a dynamic, fast-paced, progressive organization then apply with us. We offer the following in our search for engaged … hours; Monday to Friday from approximately 8:00am to 5:00pm The Opportunity: The Business Development Executive (FTL/LTL) is responsible for directing sales efforts to expand our customer base within our Vans Division through generating net new business and share of wallet growth while ensuring that sales targets are either met or exceeded. The Business Development Executivewill … to close to continually secure new business Exceed all standards for prospecting calls, presentations, proposals and closes Maintaining and growing a client account base Ensure a high level of customer satisfaction maintaining close contact with all customers - including follow up on concerns or other issues Provide a solution based sales approach to drive new business with high end premium More ❯

a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People , Customer , and Profit . If you're looking to work for a dynamic, fast-paced, progressive organization then apply with us. We offer the following in our search for engaged … hours; Monday to Friday from approximately 8:00am to 5:00pm The Opportunity: The Business Development Executive (FTL/LTL) is responsible for directing sales efforts to expand our customer base within our Vans Division through generating net new business and share of wallet growth while ensuring that sales targets are either met or exceeded. The Business Development Executivewill … to close to continually secure new business Exceed all standards for prospecting calls, presentations, proposals and closes Maintaining and growing a client account base Ensure a high level of customer satisfaction maintaining close contact with all customers - including follow up on concerns or other issues Provide a solution based sales approach to drive new business with high end premium More ❯

a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People , Customer , and Profit . If you're looking to work for a dynamic, fast-paced, progressive organization then apply with us. We offer the following in our search for engaged … hours; Monday to Friday from approximately 8:00am to 5:00pm The Opportunity: The Business Development Executive (FTL/LTL) is responsible for directing sales efforts to expand our customer base within our Vans Division through generating net new business and share of wallet growth while ensuring that sales targets are either met or exceeded. The Business Development Executivewill … to close to continually secure new business Exceed all standards for prospecting calls, presentations, proposals and closes Maintaining and growing a client account base Ensure a high level of customer satisfaction maintaining close contact with all customers - including follow up on concerns or other issues Provide a solution based sales approach to drive new business with high end premium More ❯