826 to 850 of 1,909 Customer Service Jobs in the UK excluding London

handling 2nd line technical support queries using telephone and remote-based tools. You will work within SLAs, use the Helpdesk Management System and attend customer sites as required. The successful candidate will have strong communication skills, a minimum of 3 years' experience in a similar role and good working … Salary up to £40k depending on experience Private Medical Healthcare Private Dental Cover Enhanced holiday entitlement based on length of service Company social events Free parking Opportunity to work with a wide range of technologies and develop your skills Responsibilities for the 2nd Line Engineer: 2nd line technical support ...

verbal communication skills. Excellent people skills, including patience, empathy and consideration. Good IT skills, including Word, Excel, Outlook and other relevant systems. Strong customer service/customer care skills. Ability to supervise, organise and coordinate a team. Awareness of the needs of people with frailty, disabilities ...

support to customers via phone, email and remote access in a fast-paced MSP environment. Responsibilities Log all incidents and requests within the managed service system. Keep track of ongoing work and pick up incoming work. Manage, prioritise and plan your own work queue, dealing with calls within SLAs. … limited to RMM, antivirus and backup. Perform maintenance and upgrades of software and hardware in response to RMM alerts, support tickets and customer needs. Proactively drive your own workload, work under your own initiative and identify and drive through opportunities for improvement and change. Create and maintain knowledge base ...

owned business and one of the UK's leading providers of materials handling equipment and associated solutions. With a long-standing reputation for exceptional customer service and employee development, they continue to grow and invest in their people. Due to ongoing expansion, they are seeking an ambitious … Role Working closely with the wider sales team, you will be responsible for identifying and developing new business opportunities through proactive prospecting, networking and customer engagement. You will build and manage a healthy sales pipeline, identify customer requirements, prepare quotations and progress sales opportunities. Larger projects will ...

Cyber Security Consultancy £30-40k circa dependant on experience (negotiable) Due to continued growth and success, we are looking for a motivated and customer focused Technical Account Consultant to join our expanding Sales team. This is an opportunity for a graduate or early-career professional to take direct … client environments, priorities, assurance requirements and business objectives, and will use this insight to progress account activity, prepare client communications and support well-informed service discussions. The role will involve owning defined activities across the sales lifecycle, including responding to inbound enquiries, maintaining CRM records, coordinating meetings, supporting technical ...

Cyber Security Consultancy £30-40k circa dependant on experience (negotiable) Due to continued growth and success, we are looking for a motivated and customer focused Technical Account Consultant to join our expanding Sales team. This is an opportunity for a graduate or early-career professional to take direct … client environments, priorities, assurance requirements and business objectives, and will use this insight to progress account activity, prepare client communications and support well-informed service discussions. The role will involve owning defined activities across the sales lifecycle, including responding to inbound enquiries, maintaining CRM records, coordinating meetings, supporting technical ...

supportive and collaborative environment. You'll act as the first point of contact for IT support across the business, providing a high-quality service to users while gaining exposure to a broad range of technologies, systems and infrastructure. The role is based in Theale , with occasional travel to supported … Acting as the first point of contact for IT support requests via telephone, email and face-to-face. Logging, managing and resolving incidents and service requests through their ticketing system. Providing first-line support across Microsoft 365, email, business applications, hardware, networks and peripherals. Supporting the full user lifecycle ...

optimal performance Stay updated with the latest technology trends and advancements relevant to the IT support field Site visits for hardware and maintenance on customer systems What We're Looking For A genuine interest in IT and technology Good communication and customer service skills A logical approach … Closing Date Monday, 28th September 2026 Start Date Monday, 5th October 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Creative Initiative Troubleshooting Can do attitude Tech Savvy Hardware and Software Passion ...

Support Technician Salary: £27,000-£30,000 Location: Huntingdon, Cambridgeshire Reports To: Service Desk Manager The Opportunity Our client, a growing IT services provider, is looking for a IT Support Technician to join their support team. This role will suit someone with previous IT support or service desk … experience who enjoys helping users, troubleshooting technical issues, and delivering excellent customer service. You will act as the first point of contact for clients, resolving technical problems and escalating more complex issues where required. Key Responsibilties Provide first-line technical support via phone, email, and ticketing system. Log, manage ...

Working closely with customers and internal teams, the role supports the end-to-end installation process, from pre-build activities through to commissioning at customer sites. Key Responsibilities: Carry out pre-installation activities within agreed timelines, including building modules and conveyor systems, completing sensitivity calibrations, and configuring IT systems. … Prepare equipment for dispatch to customer sites. Complete equipment installations at customer locations within specified timescales. Maintain effective communication with customers, providing updates throughout all stages of the installation process. Complete end-to-end quality assurance checks and processes. Accurately complete all required administrative tasks via the service ...

business helping organisations strengthen their cyber security awareness through smart technology, training and analytics. You’ll play a key role in delivering a brilliant customer experience, solving technical issues and supporting a product used by a rapidly growing customer base. A note to applicants, they are also open … across phone and email. Diagnose and resolve technical queries quickly, with a strong focus on achieving high first-line resolution rates. Take ownership of customer issues from initial contact through to resolution, ensuring communication stays clear throughout. Work closely with the Product team when more complex technical problems need ...

Role At Vanaways, we're continually building and improving our own internal software systems to streamline business processes, automate manual tasks and enhance the customer journey. As part of the IT team, you'll have the opportunity to work alongside our Software Developers, gaining exposure to real software projects. … Closing Date Saturday, 19th September 2026 Start Date Monday, 5th October 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Logical Team working Creative Initiative Qualifications English GCSE, grade 5 and above (Essential) Maths GCSE, grade ...

days on-site Job Description: To act as a point of escalation of any technical issues which cannot be resolved by the 1st Line Service Desk Team and provide in-depth diagnosis and technical resolution of application and administrative IT problems through desk side resolution of technical issues. … Responsibilities: Undertake work and activities which support the achievement of the IT Team objectives and in accordance to the customer’s process and procedures. Positively promote the IT Team in order to develop the team profile and that of the wider IT function. Participate in internal meetings, as required ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll be the main point of contact for clients, engineers … users, ensuring maintenance and service requests are handled promptly and within SLA. Your role includes managing calls, scheduling engineers, and keeping all parties informed to ensure smooth service delivery. Our core hours are Monday to Friday, 8:30am5:30pm. The Support Centre operates 7 days a week with ...

flexible and help provide cover during staff absences. Main duties of the job Your main duties will be meeting and greeting Service Users, updating our patient electronic system, answering calls, some of which might be of a sensitive nature. You will need be empathetic, with a natural drive … contact for all those entering the clinic. Meeting, greeting and directing patients and visitors whilst maintaining aprofessional, courteous manner at all times. Ensure good customer service by providing a professional and effective service by dealing with queries from service users, staff on thetelephone. Take accurate messages ...

associated networks, in various field locations in UK & Europe. This role requires travel within the UK & Europe, strong technical expertise, and excellent customer service skills. Training and shadowing of experienced PMS engineers will be provided where required to ensure you have the necessary skills and knowledge to excel … your role. Additionally, the candidate must be available for PMS emergency call-out cover as needed. What a typical day looks like: Develop, service, maintain, and troubleshoot PMS (Power Management Systems) systems (PLC, SCADA, HMI, PME and networks) across client sites. Provide on-site technical support, diagnosing faults ...

fulfilment in the grocery delivery space. We are dedicated to redefining the way products are delivered to customers, leveraging cutting-edge technology and a customer-centric approach. As a Site Leader of a Gopuff Micro Fulfilment Centre (MFC), you will play a pivotal role in delivering best-in-class … customer order fulfilment. This is a fast-paced role within Gopuff, which requires drive, grit, great attention to detail and people-first focus. If you are a results-oriented, customer-centric leader with a deep passion for the retail and logistics industry, we warmly invite you to apply ...

hands-on with a broad range of technologies? Elevation Tech & Transformation are working with a growing business looking for a proactive and customer-focused IT Support Technician to join their team. This is a varied role offering the opportunity to provide 1st and 2nd line support while gaining exposure … support to users across the business. Diagnosing and resolving hardware, software, printer and network issues. Managing and prioritising tickets in line with agreed service levels. Supporting users across Microsoft 365, including Outlook, Teams, Excel, Word, OneDrive and SharePoint. Administering user accounts, licences, shared mailboxes, security groups and permissions. Supporting ...

Support Engineer – 2nd Line Salary: £30,000 – £35,000 Location: Office-based - Southampton Overview We are a growing managed service provider delivering modern, cloud-first IT solutions to SMEs across the UK. We support businesses across Microsoft 365, cybersecurity, device management and cloud technologies, helping our customers remain secure … productive and connected. We are looking for an IT Support Engineer/2nd Line Support Engineer to join our office-based service desk team in Southampton. The role is focused on providing high-quality technical support across a range of customer environments, taking ownership of tickets and resolving ...

deliver profitable growth and market-leading solutions. Manage the complete product lifecycle, from concept and market definition through to retirement, ensuring maximum profitability and customer value. Develop and execute global product and market strategies for the Industrial Gas segment. Monitor market trends, customer needs and competitor activity … enhance market competitiveness. Lead the successful launch of new products and solutions globally. Build strong relationships with key customers and establish effective Voice of Customer (VOC) networks. Support regional sales and service teams with product expertise, positioning and growth initiatives. Prioritise and drive sustaining engineering activities to support ...

enjoy uncovering opportunities, growing customer accounts and delivering genuine value through consultative sales? Are you looking to join a growing IT MSP where you'll have the autonomy to shape client relationships, influence commercial growth and make a real impact? If so, we'd love to hear from you. … privately owned IT Managed Service Provider helping businesses and schools maximise the value of technology through reliable support, strategic advice and exceptional customer service. With more than 15 years' experience and partnerships with Microsoft, Barracuda, KnowBe4, Exclaimer and Webroot, we've built a reputation for professionalism, technical excellence ...

Field Service & Installation Engineer (Field Based) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking for a Field Service & Installation Engineer to provide … continued support to our growing and established customer base within Exeter and the surrounding areas. You will have access to many of our benefits, including annual shift allowance in addition to your salary, annual pay reviews, company vehicle, with laptop, mobile phone and tools provided to ensure ...

ensuring the technology systems are working efficiently. Client Details A company in the Financial Services industry based in London. Description Own incidents and service requests through to successful resolution Provide advanced remote and onsite support for Windows, macOS, and mobile devices Troubleshoot Microsoft 365 services including Outlook, Teams, OneDrive … viewers, and device management tools Manage escalations while maintaining ownership through to completion Create and maintain knowledge articles and operational documentation Contribute to continuous service improvement initiatives Support onboarding and offboarding processes, including user access and device provisioning Communicate technical updates clearly to end users and stakeholders Profile ...

supporting your wellbeing, professional development, and work-life balance. 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme … subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About You We're looking for a proactive, organised and customer-focused professional who enjoys building strong client relationships while supporting and motivating others. You'll be confident managing multiple priorities, providing excellent service ...

supporting your wellbeing, professional development, and work-life balance. 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme … subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About You We're looking for a proactive, organised and customer-focused professional who enjoys building strong client relationships while supporting and motivating others. You'll be confident managing multiple priorities, providing excellent service ...