826 to 850 of 2,478 Customer Service Jobs in the UK excluding London

architecture (routers, switches, and firewalls); employ proactive RMM tools, and plan and execute OS and application patching and updates. *Administration: prompt and comprehensive job logging and tracking (incident and service request lifecycle management), materials records and client records, internal reporting and client communication. *Compose external communications (detailing methodologies and processes) and generate instruction material. *R&D: investigate new industry … and preferably Computer Science and Physics; *Full UK Driving Licence. Experience, Knowledge and Skills required: *Experience in IT services provision and first-line support - in a helpdesk or Managed Service Provider environment or similar is preferred but not essential. *A comprehensive grounding in general IT and computing, with some basic physics and electronics; preferably including *A knowledge of networking … with the latest Microsoft technologies including MS365 Office products, and recent macOS, plus *Exposure to Microsoft 365, Exchange, Azure, and Intune administration. *Excellent (verbal and written) communication and customer service skills - to identify user needs and build and maintain productive client relationships. *Outstanding problem-solving, analytical and diagnostics skills. *The capacity to rapidly assimilate new technologies and systems. More ❯

Description: Join Our Growing Team! Are you an experienced Fire and Security Engineer looking for your next challenge? We re expanding and looking for a skilled engineer to install, service, and maintain fire alarm, CCTV, intruder alarm, and access control systems across Somerset and surrounding areas. This is a great opportunity to join a professional, supportive company that values … safety, expertise, and teamwork. The Role As a Fire Alarm Service Engineer, you ll: Install, service, and maintain fire alarms, CCTV, intruder , and access control systems. Perform fault finding, diagnostics, and system repairs. Carry out routine maintenance and emergency callouts. Complete job sheets and service reports accurately. Ensure compliance with current standards (BS 5839, BS 7671, etc. … . Deliver high-quality customer service on every site visit. Requirements To be successful, you ll need: Minimum 2 years experience in a Fire & Security Engineer role. Strong knowledge of systems such as Texecom, Hikvision, Paxton, Advanced, Kentec, or similar. Full UK driving licence. ECS/CSCS card or equivalent (preferred). Excellent communication and problem-solving skills. More ❯

enthusiastic about technology. The ideal candidate should have a natural flair for technology, working within an education environment, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the … pivotal in ensuring the schools ICT network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering the turn IT on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your school and TIO, this … will involve staying informed about the services and solutions turn IT on can offer, as well as managing customer accounts. Key Responsibilities include: Managing the schools network infrastructure and ICT based applications Monitoring and maintenance of all key systems including switches, virtual & physical server environments, Microsoft 365 and backups. Providing technical advice, training and support to staff to enable More ❯

life services delivered to customers across a wide variety of market sectors. This is a shift based role which is responsible for analysing and responding to all security and service related events on a 24x7 basis. The role is ‘hands-on’, with a requirement to carry out cyber analysis . Working within the SOC, you will play a key … role in helping to protect customer’s IT networks from cyber attack. Responsibilities : Monitor and analyse Intrusion Detection Systems (IDS), Anomaly Detection Systems (ADS), Firewall event logs, and Security Incident and Event Management (SIEM) toolset event logs to identify security attacks and threats for remediation/suppression. Assist in Computer Security Incident Response activities for large organisations as a … TCP/IP, Networks, AWS, CDN's, Vulnerability management and SIEM, DRM. At least basic knowledge the fundamentals of cyber security Security Administration Incident containment, recovery and mitigation Excellent customer service skills Strong analytical and problem solving skills Willing to work flexible schedules Desirable: Relevant security certifications including SSCP, CEH, Security, GCIH. Experience with SIEM or Service More ❯

life services delivered to customers across a wide variety of market sectors. This is a shift based role which is responsible for analysing and responding to all security and service related events on a 24x7 basis. The role is ‘hands-on’, with a requirement to carry out cyber analysis . Working within the SOC, you will play a key … role in helping to protect customer’s IT networks from cyber attack. Responsibilities : Monitor and analyse Intrusion Detection Systems (IDS), Anomaly Detection Systems (ADS), Firewall event logs, and Security Incident and Event Management (SIEM) toolset event logs to identify security attacks and threats for remediation/suppression. Assist in Computer Security Incident Response activities for large organisations as a … TCP/IP, Networks, AWS, CDN's, Vulnerability management and SIEM, DRM. At least basic knowledge the fundamentals of cyber security Security Administration Incident containment, recovery and mitigation Excellent customer service skills Strong analytical and problem solving skills Willing to work flexible schedules Desirable: Relevant security certifications including SSCP, CEH, Security, GCIH. Experience with SIEM or Service More ❯

Do you have a customer service background, where an element of sales or customer management was involved And would like to progress your career in business development and account management If so, this role maybe for you! - Full training will be given for the successful candidate but you must be driven to develop in sales in the … Development Manager Skills and Experience Establish good relationships with new clients by using your own initiative Ability to work to multiple deadlines/timeframes Good telephone manner Understand the customer's needs and deliver an excellent customer experience A good verbal and written communication and negotiation skills Strong Knowledge in Word, Excel, and office 365 Salary More ❯

Orthopaedics, Sports Medicine, ENT and Advanced Wound Management. Job overview Outside Remote Daily rate negotiable Working as part of a team and reporting to the Director of HR Technology Service Delivery and Global HCM Product Owner, this role will be responsible for providing excellent customer service and performing Key HR deliverables related to Workday HCM and all … core processes. With a customer-focused and professional manner, this role will be the first point of contact for HR Tech queries from our customer base comprising employees & managers at all levels and from all areas of the business. Duties will include delivering Workday enhancements under appropriate Change Management practices, small projects, educating our people on the use … processes. Having excellent organizational and administrative skills this person will manage different initiatives, including HR Projects, assuming the role of Functional lead and supporting hypercare activities Execution of HCM Service Delivery Deliver, support, and maintain HCM initiatives, including the implementation of the HR Projects First point of contact to our HR stakeholders and customer base for HCM queries More ❯

Our client has a vacancy for an enthusiastic IT Support Technician to join their small but dedicated Service Desk team. This is a fantastic opportunity to grow your skills in a hands-on environment, supporting a wide range of IT systems and users across the business. The role is office based full-time, working Monday to Thursday and Friday … accurate documentation of IT assets (PCs, laptops, mobile devices). Participate in pan-European or global IT projects as required. We’re looking for someone who’s technically capable, customer-focused, and eager to learn. You’ll be working closely with colleagues across departments, so strong communication and problem-solving skills are essential. Requirements: 1–2 years in a … and mobile device management tools (Intune preferred). Basic networking concepts (IP, DNS, DHCP) Experience installing software related to CAD or PLC programming tools is advantageous. Personal Attributes: Excellent customer service and interpersonal skills. Strong analytical and problem-solving abilities. Highly organised with attention to detail. Clear and effective communication skills. Able to work independently and as part More ❯

Our client has a vacancy for an enthusiastic IT Support Technician to join their small but dedicated Service Desk team. This is a fantastic opportunity to grow your skills in a hands-on environment, supporting a wide range of IT systems and users across the business. The role is office based full-time, working Monday to Thursday 08.00 - 16.45 … accurate documentation of IT assets (PCs, laptops, mobile devices). Participate in pan-European or global IT projects as required. We re looking for someone who s technically capable, customer-focused, and eager to learn. You ll be working closely with colleagues across departments, so strong communication and problem-solving skills are essential. Requirements: 1 2 years in a … and mobile device management tools (Intune preferred). Basic networking concepts (IP, DNS, DHCP) Experience installing software related to CAD or PLC programming tools is advantageous. Personal Attributes: Excellent customer service and interpersonal skills. Strong analytical and problem-solving abilities. Highly organised with attention to detail. Clear and effective communication skills. Able to work independently and as part More ❯

solutions, we are looking for new members to come and join us, bringing with them strong interpersonal and communication skills and ensure we can continue to deliver an excellent service to our customers! Location: Bracknell, Berkshire Contract Type: Temporary 12 month contract (Temp to perm role) Salary: £15 per hour PAYE via Reed About the Role We are seeking … Responsibilities Log, triage, and assign incidents across various systems Manage incidents through to resolution in collaboration with third-party vendors. Maintain accurate and up-to-date records across all service management tools. Schedule and coordinate engineering visits, ensuring optimal resource allocation. Liaise with customers and stakeholders to provide timely updates and support. Essential Skills & Experience Proven experience in incident … resolution and/or secure IT infrastructure management Strong background in customer service Confident in diary management and coordinating field-based teams Experience working with third-party suppliers and service providers Proficient in Microsoft Office (Excel, Outlook, Word, etc.) Why Join Us? Be part of a collaborative and supportive team environment Gain exposure to a dynamic and More ❯

Partnership At The Letting Partnership, we're the backbone for letting agents across the UK, providing crucial support in client money protection. Our stellar reputation is built on exceptional customer service, dedication, and expertise. Over the past two years, our client base has tripled, and we're gearing up for even more growth. LoftyWorks LoftyWorks provides innovative property … of our multi-channel marketing efforts — from digital marketing and lead generation to campaign execution and brand management for both UK-based businesses. Working closely with Sales, Product, and Customer Success teams, you will help us scale efficiently and establish a clear and compelling voice in the market. Key Responsibilities: Marketing Strategy & Planning · Support the development and ongoing management … SEM, and social media. · Oversee online advertising campaigns (Google Ads, Facebook/Meta, LinkedIn). · Create and manage a content calendar for SEO-focused articles, case studies, videos, and customer testimonials. · Track and analyze performance metrics to optimize campaigns and demonstrate ROI. Email Marketing & Automation · Lead our email marketing strategy, including newsletters, promotional emails, and drip campaigns. · Drive adoption More ❯

Partnership At The Letting Partnership, we're the backbone for letting agents across the UK, providing crucial support in client money protection. Our stellar reputation is built on exceptional customer service, dedication, and expertise. Over the past two years, our client base has tripled, and we're gearing up for even more growth. LoftyWorks LoftyWorks provides innovative property … of our multi-channel marketing efforts — from digital marketing and lead generation to campaign execution and brand management for both UK-based businesses. Working closely with Sales, Product, and Customer Success teams, you will help us scale efficiently and establish a clear and compelling voice in the market. Key Responsibilities: Marketing Strategy & Planning · Support the development and ongoing management … SEM, and social media. · Oversee online advertising campaigns (Google Ads, Facebook/Meta, LinkedIn). · Create and manage a content calendar for SEO-focused articles, case studies, videos, and customer testimonials. · Track and analyze performance metrics to optimize campaigns and demonstrate ROI. Email Marketing & Automation · Lead our email marketing strategy, including newsletters, promotional emails, and drip campaigns. · Drive adoption More ❯

opportunity for someone looking to begin their career in IT through a structured apprenticeship programme. The successful candidate will provide technical support to internal users, developing their skills across service desk operations, Salesforce administration, and Microsoft 365 environments. Role Provide IT support via phone, email, in person and ticketing system Troubleshoot issues relating to Windows, Microsoft 365, and Salesforce … Manage user accounts, passwords, and permissions Support onboarding and offboarding processes, including user setup and equipment provisioning Log and monitor incidents through JIRA Service Desk Maintain accurate documentation and knowledge base articles. Assist with system improvements and digital transformation projects Support cloud platforms, Zoom telephony, and SaaS applications. Deliver high-quality customer service to all users Training … ensure their successful progress, wellbeing, and readiness for assessments. Apprentices will learn to use a variety of tools and technologies, including: Microsoft 365 Microsoft Copilot SaaS (Software as a Service) applications. 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Apprenticeship Standard Data technician (level 3) Training Provider QA LIMITED Working More ❯

to suit your schedule - for example, you could start earlier and finish at 3pm, or start later and finish later. Key Responsibilities Deliver 2nd line support in a professional, customer-focused manner, meeting agreed SLAs. Manage and resolve escalated tickets, keeping stakeholders informed throughout. Support system changes, migrations, and upgrades, including testing and controlled releases. Deploy approved hardware and … documentation. Essential Skills & Experience Proven experience in 1st or 2nd line support within a Windows environment. Strong problem-solving and organisational skills, with the ability to prioritise effectively. Excellent customer service and communication skills. Ability to work under pressure and adapt to changing priorities. Good documentation skills and a proactive approach to knowledge sharing. Desirable Skills Experience with More ❯

be something related to cyber security, or file-sharing systems. And as you get more experience, you'll be handling more complex problems. You’ll be speaking with the customer to establish the problem; then working out a solution for them. As you gain experience, you’ll develop your project management skills and get involved in project implementations; from … your specific career path can be planned. For example, you may want to work towards being a senior support analyst, a network engineer, or a security engineer. Or perhaps customer management and line management if you like the sound of that. Other graduates have done well and progressed with the business. WHERE YOU’LL BE DOING IT The offices … internal departments, so you need to be happy dealing with people (bonus points if you already have some experience working with people, for example in a retail, hospitality, or customer service role). And you’ll need to be the sort of person who wants to keep learning and developing your skills. More ❯

with 2-3 days per week required on-site. You will bridge the gap between the business and IT. This position is critical to enabling and ensuring reliable IT Service Delivery through system analysis, continuous improvement and project support initiatives. You will be rewarded with an excellent salary, as well as a brilliant benefits package including bonus (up to … management Strong proficiency in M365, Microsoft Visio, and Microsoft Project Skilled in ITIL, data analysis tools, and business process modelling Excellent communication and interpersonal skills Creative problem-solving and customer service orientation Ability to build strong partnerships across teams Full driving license and a willingness to travel to other sites if required (on occasion – not frequently) Business Analyst More ❯

projects in the absence of the Operations Manager Managing small projects, where there is no Project Manager - booking resource, coordinating the procurement plan, agreeing on installation dates with the customer, agreeing on attendances with the customer, and reviewing the final sign-off off Assisting the sales team with internal documentation Preparing Subcontractor Scope of Works templates based upon … resources and booking dates with the customer. Obtain documentation and forward the site surveys to the Sales Consultant Supporting the Senior PC in day-to-day activities Essential: Strong customer service and support focus with a desire to deliver a high-quality service Good interpersonal and communication skills Self-motivated with the ability to take ownership and … Phone answering IMS and Quality Policy awareness and development Supporting the PM or Operations Manager in calls/ad hoc administration requirements Critical Success Factors: Achieving High levels of customer satisfaction Demonstrations of ownership of problems Delivering projects within agreed timescales Comply with departmental processes and procedures More ❯

Customer Support Specialist German & English Belfast VR Hub - On-site £28,017.60 per year + perks & benefits Full-time, permanent, 40 hours (rota between 6am -7pm, Mon -Sun) Were looking for German & English-speaking Customer Support Specialists to join a team supporting innovative VR technologies and products. You'll be helping users worldwide through social media, live … chat, email, apps, and phone. What you'll be doing: Customer Support Specialist German & English Deliver a first-class white glove support experience across multiple channels. Engage with customers in both German and English, resolving technical and non-technical issues. Monitor social media and online forums, responding in a professional and brand-aligned tone. Spot trends, escalate issues, and … help improve the user experience. Build a positive online community by encouraging user participation. What were looking for: Customer Support Specialist German & English Fluency in German and English (minimum B2 CEFR level). Experience in customer service and/or social media support. Strong written communication and attention to detail (typing 55 WPM with 95% accuracy). More ❯

will execute infrastructure solutions that align with business goals and emerging technologies. You will provide high quality operational and technical support to the wider IT teams, including Incident resolution, service monitoring and maintenance, ensuring a seamless operation of our IT infrastructure. You will be a key technical resource to your Infrastructure team peers, providing them with guidance/advise. … server, security, monitoring, backups) Assist the IT Ops team in 3rd line technical escalations for BAU issues. Ensuring defined SLA’s and KPI’s are met and continuity of service is maintained. Create and maintain comprehensive documentation of infrastructure, configurations and procedures. Regular updating to end users, key stakeholders and management. Work with 3rd party partners to ensure continuity … environments Strong troubleshooting skills with the ability to resolve complex infrastructure issues Ability to produce well-structured and written documentation and communicate to technical and non-technical audiences. Excellent customer service skills and the ability to communicate effectively and build strong stakeholder relationships. Desirable Skills Acquisitions the ability to manage new acquisitions from start to end Migrations Proven More ❯

will execute infrastructure solutions that align with business goals and emerging technologies. You will provide high quality operational and technical support to the wider IT teams, including Incident resolution, service monitoring and maintenance, ensuring a seamless operation of our IT infrastructure. You will be a key technical resource to your Infrastructure team peers, providing them with guidance/advise. … server, security, monitoring, backups) Assist the IT Ops team in 3rd line technical escalations for BAU issues. Ensuring defined SLA’s and KPI’s are met and continuity of service is maintained. Create and maintain comprehensive documentation of infrastructure, configurations and procedures. Regular updating to end users, key stakeholders and management. Work with 3rd party partners to ensure continuity … environments Strong troubleshooting skills with the ability to resolve complex infrastructure issues Ability to produce well-structured and written documentation and communicate to technical and non-technical audiences. Excellent customer service skills and the ability to communicate effectively and build strong stakeholder relationships. Desirable Skills Acquisitions the ability to manage new acquisitions from start to end Migrations Proven More ❯

Service Desk Analyst – City of London – Windows, SCCM, Active Directory, VDI, O365, ServiceNOW - £40,000 - £44,000 A leading brokerage based in the City of London is looking to hire a talented Service Desk Analyst to join their already established support function. In this role you will act as the first point of contact for employees who are … internal users. You will get exposure to a broad range of technologies and be expected to work to an ITIL framework. It is necessary that SLAs are met and customer service levels are maintained. To be considered for the role you will require the following skill-set: Windows OS SCCM VDI ServiceNOW O365, Active Directory This is a … company who truly invest in their employees then please apply now. For immediate inquiries please contact Harriet Lamplugh de Smith at Harrington Starr on 07906 861860/harriet@harringtonstarr.com Service Desk Analyst – City of London – Windows, SCCM, Active Directory, VDI, O365, ServiceNOW More ❯

Service Desk Analyst – City of London – Windows, SCCM, Active Directory, VDI, O365, ServiceNOW - £40,000 - £44,000 A leading brokerage based in the City of London is looking to hire a talented Service Desk Analyst to join their already established support function. In this role you will act as the first point of contact for employees who are … internal users. You will get exposure to a broad range of technologies and be expected to work to an ITIL framework. It is necessary that SLAs are met and customer service levels are maintained. To be considered for the role you will require the following skill-set: Windows OS SCCM VDI ServiceNOW O365, Active Directory This is a … company who truly invest in their employees then please apply now. For immediate inquiries please contact Harriet Lamplugh de Smith at Harrington Starr on 07906 861860/harriet@harringtonstarr.com Service Desk Analyst – City of London – Windows, SCCM, Active Directory, VDI, O365, ServiceNOW More ❯

well-established organisation based in Norwich who are looking to recruit an experienced IT Engineer to join their team. This is a fantastic opportunity for a technically skilled and customer-focused individual to support a diverse range of IT systems across commercial, governmental, and educational environments. Key Responsibilities: Install and configure hardware, operating systems, and applications Monitor and maintain … strong working relationships with clients and colleagues Test and evaluate new technologies Carry out other duties as directed by senior staff Skills & Experience: Commercial experience in IT support Strong customer service and communication skills Full, clean UK driving licence Proficiency in Windows, Server OS, Microsoft Exchange (SMTP, POP3, IMAP) Working knowledge of Active Directory, TCP/IP, IP More ❯

well-established organisation based in Norwich who are looking to recruit an experienced IT Engineer to join their team. This is a fantastic opportunity for a technically skilled and customer-focused individual to support a diverse range of IT systems across commercial, governmental, and educational environments. Key Responsibilities: Install and configure hardware, operating systems, and applications Monitor and maintain … strong working relationships with clients and colleagues Test and evaluate new technologies Carry out other duties as directed by senior staff Skills & Experience: Commercial experience in IT support Strong customer service and communication skills Full, clean UK driving licence Proficiency in Windows, Server OS, Microsoft Exchange (SMTP, POP3, IMAP) Working knowledge of Active Directory, TCP/IP, IP More ❯

IT Engineer looking to take the next step in your career? We're working with a growing IT services provider in Lincoln that is looking for a skilled and customer-focused engineer to join their team. You'll be supporting a wide range of clients and technologies, making this the perfect role for someone who enjoys variety and problem … VPNs, and firewalls. Assist with client IT projects such as cloud migrations, infrastructure upgrades, and new system implementations. Maintain accurate documentation of incidents, changes, and client environments. Deliver excellent customer service, building strong client relationships. What You'll Bring Previous experience in a 2nd Line IT Support role , ideally within a Managed Services or IT Services environment. Strong More ❯