826 to 850 of 878 Customer Service Jobs in the UK excluding London

implementations and ensure quality standards are met. Troubleshoot issues and ensure that project plans are running to the required timelines and within budget. Resolve customer support issues by working with clients directly and collaborating with internal teams (such as product, sales, and support) on a range of pre-sales … English (additional European languages such as French, German, or Swedish are a strong plus), with the ability to deliver the highest level of customer service. Experience in software implementation, technical consulting, or client-facing technical support is preferred but not mandatory. Familiarity with e-invoicing, ERP systems, or compliance ...

Business Analyst with the ability to drive operational efficiencies? Would you like to supercharge your career by working on an entire transformation programme from service design to digital transformation? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to lead … then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. ...

basis About the role Were looking for a Support Desk Analyst to join our growing support team, playing a key role in delivering excellent service to our customers. Youll be the first point of contact for incoming queries, supporting customers by phone, email, and ticketing system, and helping … great opportunity for someone who enjoys helping people, takes pride in seeing issues through to resolution, and wants to develop their technical and customer support skills in a structured environment. Youll work closely with customers, colleagues, and third-party partners, ensuring issues are handled efficiently and professionally. The role ...

strong organisation and prioritisation skills Experience of building supplier relationships Very strong verbal and written communication skills Minimum of 1-2 years in a customer service-based role Able to perform physical moving of equipment Benefits: Flexible working hours Free parking Casual dress code Company pension scheme Shower ...

right way. About the role: With support, training and guidance, this role has responsibility for ensuring effective provision and continuity of best in class customer service. The job holder will ensure that the delivery of service is monitored and maintained to the levels defined within agreed … role will ensure that the highest standards of health and safety are maintained at all times. Responsibilities: Build and maintain excellent internal and external customer relationships in order to develop a constantly improving service. By building trust and credibility, thoroughly understand the customers’ needs and their supply chain structure. ...

ensuring that all radio communication systems are delivered to the highest standards. Key Responsibilities Project Coordination & Planning Attend project calls and deployment meetings Interpret customer technical requirements and installation scopes Cascade technical instructions to engineers and subcontractors Work closely with the PMO to align engineering resources Technical Oversight Validate … site survey outputs including heat maps and floor plans Identify risks, blockers, and technical challenges before installation Ensure compliance with engineering standards and customer specifications Site Engagement Conduct site familiarisation and occasional site visits for complex deployments Perform pre installation checks and visual walkthroughs Documentation & Reporting Gather engineering feedback ...

Scheduling Coordinator could very well be a fantastic fit for you! The Role The Scheduling Coordinator role is key to the delivery of service to our customers. Their role is dedicated to scheduling service visits for our field engineering teams, keeping customers informed and liaising the field engineers … other internal departments to ensure SLA s are met alongside excellent customer service. Shifts 42 hours per week, working 4 days per week, 11 hour days, including weekends (1 in 3 weekends on average). Responsibilities will Include: Effectively schedule engineer visits, liaising with engineers to make sure their ...

Scheduling Coordinator could very well be a fantastic fit for you! The Role The Scheduling Coordinator role is key to the delivery of service to our customers. Their role is dedicated to scheduling service visits for our field engineering teams, keeping customers informed and liaising the field engineers … other internal departments to ensure SLA’s are met alongside excellent customer service. Shifts 42 hours per week, working 4 days per week, 11 hour days, including weekends (1 in 3 weekends on average). Responsibilities will Include: Effectively schedule engineer visits, liaising with engineers to make sure their ...

Technical Lead Coordinate with subcontractors for installation tasks Provide pre-sales support including surveys, system design, and specifications Deliver post sales support including customer training Technical Duties Diagnose and repair radio equipment from hand portables to base stations Conduct full diagnostic testing using bench and portable test equipment Prepare … documentation to meet customer requirements Maintain high technical standards and support knowledge sharing within the team Participate in standby rotas when required General Responsibilities Ensure all documentation is completed accurately and on time Adhere to Health & Safety guidelines at all times Identify and support revenue generating opportunities Carry ...

Initial 6-month contract with potential to go permanent Hays is proud to be supporting a major transformation programme within the local council's Customer Services team. We're seeking a Lead Business Analyst to join a high-impact initiative focused on improving services and delivering cost savings across … organisation. This is a fantastic opportunity to play a strategic role in shaping the future of public service delivery in Birmingham, leading business analysis across complex, enterprise-scale change. About the Role:As the Lead Business Analyst, you will: Develop and lead the business analyst community, setting standards ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme! Online GP service, cycle to work scheme, gym membership discounts and many more! Location: West Yorkshire/Hybrid Working (1-2 in the days in the office … C# Developer/Technical Lead to join the Technology at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire ...

admin, planning, and marketing activities. Calls should be aimed at IT decision-makers in both prospective and existing accounts. Gather key information on customer infrastructure needs, plans, budgets, vendor preferences, user numbers, and strategic direction (e.g., in-house/cloud). Inform clients about the full range of products … deals, generate quotes, and secure up-sells. Consolidate calls with personalised and informative follow-up emails. Regularly clear backorders and promptly escalate issues to Customer Services. Regularly review and manage vendor registrations. Proactively manage contract renewals and follow-up on sales leads. Maximise efficiency by leveraging Business Intelligence ...

innovative solutions to enhance aviation safety and efficiency. Headquartered in Bournemouth, the company are committed to driving excellence through cutting-edge technology and exceptional customer service. Join them as they continue to push the boundaries of what's possible in the world of aviation . We are seeking … handover. Key Responsibilities Lead and manage the full bid and tender process from initiation to submission Develop compliant, high-quality proposals aligned with customer requirements Manage bids as short-term projects with fixed delivery deadlines Implement bid strategy in collaboration with the Capture Manager Review and interpret technical, commercial ...

driven initiatives where appropriate. Major Accountabilities Ensures that all activities are performed in compliance with quality system requirements. Deliver accurate, timely, consistent, and quality customer support service. Identify and implement solutions to data privacy, data management and integration issues and concerns, including proactive prevention strategies. Education Further or higher … best practice. Background Project management skills. Experience of working in a business analysis role. Understanding of data security principles and privacy by design. Customer services or business support experience If you're excited about application security, identity management, and creating robust, secure solutions for modern architectures, we want ...

Apprentice Data Scientist to join the Central Control Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? Role As a Data Scientist Apprentice working within Central Control you will spend time with a variety … contractors and consultants). Liaison with compliance and policy teams to help develop and standardise procedure to ensure compliance to procedure and consistency of service to maximise success rate/incidents avoided. Engaging internal stakeholders within the organisation to communicate progress, performance and recommendations for improvement. Scenario modelling/ ...

slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and were confident and enthusiastic about what is coming next for the GoFibre family, as we strive … part of the rich GoFibre family and were unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we cant wait ...

slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and were confident and enthusiastic about what is coming next for the GoFibre family, as we strive … part of the rich GoFibre family and were unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we cant wait ...

Location: Birmingham Salary: £35,000 – £37,000 DOE + Benefits Hours: 37.5 hours per week The Service Desk Team Lead role: My client is looking for a Service Desk Team Lead to help deliver outstanding service to their customers. Assist with operational Service Desk cover during … busy periods. Identifying and reporting escalations and major client issues Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a small team of Service Desk Technicians. Skills and Experience: Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. ...

Role Whether it’s a nurse in Shanghai or a mental health specialist in Plymouth, our Service Analysts provide exceptional support to our users across the world. We pride ourselves on providing great customer service. In this role, you will be helping healthcare professionals to give the best … government leaders to help improve patient care. You will also play a key role in managing the launch of innovative products and solving complex customer issues. No experience is required to join our Service Analyst team and your career will progress rapidly in this role. Our Service ...

assist with day-to-day sales administration and order fulfilment, supporting the growth and expansion of our UK operations while delivering excellent customer service. This is a multi-functional role covering all activities related to UK administration, enabling team members to support each other during busy periods and absences. … promptly. Document and follow up on queries in a timely manner. Monitor and maintain records for managing returns (RGAs). Identify and resolve customer issues, escalating where necessary. Support loan stock requests and maintain ERP and CRM systems. Run, review, and update reports and spreadsheets. Train and support colleagues ...

Support Technician is to focus on IT operational stability and performance whilst adhering to IT industry best practices whilst providing the best possible customer service. This is an exciting opportunity to work in the AHEAD project as an IT Technician using SAP S/4 HANA in the Supply … take ownership and responsibility while working effectively within a team Be logical and efficient, with a keen attention to detail Be self-motivated ITIL Service Management experience (Desirable) Experience of Supply Chain systems (Desirable) SAP experience (Desirable) Service Now experience (Desirable) What You’ll get in Return Salary ...

serve their clients by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service tickets of the client's requests or problems; resolves all first level end-user problems; escalates all Tier 2 problems to the next level … support for guidance and direction; contacts third-party vendors for warranty service repair and dispatch. Position Overview Provide technical hardware, software, and connectivity problem resolution to all client computers and users by diagnosing and walking users through step-by-step solutions; clearly communicate technical solutions in a user-friendly ...

telecommunications operations. You will play a central role in ensuring engineers are efficiently scheduled, fully equipped, and supported to deliver a high standard of service to customers across the UK. Key Responsibilities Coordinate and schedule engineers across multiple sites, ensuring efficient use of resources Manage workloads in line with … customer requirements and SLAs Act as a key point of contact between engineers, sales teams, and customers Support job planning, site access, and logistics for field engineers Organise and track equipment, parts, and returns across locations Ensure engineers have the tools and materials required for each job Liaise with ...

will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through … Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid ...

site. Fire, security and building systems monitoring, including CCTV. Identifying and reporting Health & Safety issues and carrying out first aid if necessary. Responding to customer requests and queries Maintaining records including incident reports using computer- and paper-based systems An SIA Door Supervision (DS) or Security Guarding (SG) license … this role you will also need: Excellent communication, organisation and interpersonal skills The ability to remain calm and professional under pressure Experience in a customer-facing role, ideally in security Five years' checkable history and references To pass a criminal records check (CRC) to the required standards The following ...