826 to 850 of 910 Customer Service Jobs in the UK excluding London

Line IT Support Technician Location: Ilkley Salary: £30,000 - £36,500 per annum Type: Full-Time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable, secure IT services and building … strong client relationships through excellent customer service. This is an excellent opportunity for a skilled IT professional to join a supportive and collaborative team. The role is primarily 2nd-line support, with responsibility for escalated tickets, advanced troubleshooting, and project assistance. Flexibility is important, as the successful candidate will ...

Field Service Engineer (Compressed Air Systems) £36,000 - £46,000 + Company Bonus + Healthcare + Training + Progression + Overtime + 25 days Holiday + No on Call St Albans Are you a Field Service Engineer from a compressed air background looking to join a rapidly growing … engineering specialist that offers ongoing training, clear progression routes into off-the-tools positions, and a local customer patch? Founded in the 2000's , this award-winning engineering specialist delivers compressed air, vacuum, blower and nitrogen generation solutions to customers across manufacturing, pharmaceutical, food and beverage, automotive, healthcare ...

everything a golfer needs while creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact … technical support across the business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values ...

Service Desk Engineer Lincoln - £25-30k We are currently working with a professional services organisation in Lincoln that is actively recruiting for a Service Desk Engineer to join them on a permanent basis. The role will act as first point of contact for all IT support issues … with a focus on first time resolution and providing strong customer service. We are looking for somebody able to maintain ownership of issues and communicate effectively with users. Responsibilities: Providing high quality first line support to users via telephone, email and walk-ups Managing hardware and software issues ...

offers stockbroking services. *This role is a 12 month FTC* PURPOSE OF THE ROLE The End User Support department is built around excellence in customer service. Strong process and procedures allow the team to ensure a consistently excellent service is delivered each and every time. Forming part … wider IT department we provide IT support to our internal customer base. It is essential that any successful candidate have experience of this type of working environment. ROLE AND RESPONSIBILITIES Working with the existing team in Sydney and London you will ensure work coming into the team is actioned ...

Support Technician - Preston Our Client is a growing and innovative organisation operating across multiple sectors, focused on delivering high-quality environments and customer experiences. Their approach is centred on challenging traditional models and creating modern, forward-thinking solutions that meet the needs of evolving markets. With a strong track … will play a key part in providing 1st and 2nd line technical support, ensuring issues are resolved efficiently while maintaining a high standard of customer service. You will act as a key escalation point for more complex technical issues and support the wider IT team in delivering a reliable ...

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Field Service Technician - RGC Located: Newport/South Wales Package: Competitive Salary, Pension, Benefits About Ricoh: Ricoh is a global technology business. As a company born in print … people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What the Field Service Technician will be doing To provide a technical service to customers, including the maintenance and repair of Ricoh Graphic Communication, Print products ...

implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation … activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. You will act as the subject ...

diverse portfolio of clients, including schools and commercial organisations. This role is ideal for someone who enjoys problem-solving, working independently, and delivering excellent customer service. Youll manage your own workload while collaborating with a wider team to ensure high-quality IT support across multiple environments. The Role … infrastructure. Youll work across a wide range of technologies, giving you the opportunity to build strong, well-rounded IT knowledge in both technical and customer-facing areas. Key Responsibilities Providing on-site and remote IT support to clients Diagnosing and resolving hardware, software, and network issues Supporting desktop environments ...

everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver … good fit for you if: You an experienced IT professional who is excited about providing outstanding support for Finance System. Passionate about delivering great customer service. Have supported a multicounty implementation of Oracle eBusiness Suite R12. You are an experienced Oracle R12 technical expert, with a history of delivering ...

Your new company We are working with an established international organisation seeking a Technical Customer Services specialist to join its specialist technical team. This role is focused on delivering high-quality technical support to both internal stakeholders and external customers, ensuring effective use, integration, and troubleshooting of complex equipment … software solutions. The successful candidate will play a key role in enhancing the overall customer experience through expert guidance and problem resolution. Your new role As a Technical Customer Services Administrator, your role will involve: Technical Support & Troubleshooting. Act as a primary point of contact for technical queries ...

Product Support Lead | Derby - Hybrid | Permanent | £65,000 + Benefits Do you want to help shape the Future of Customer Support in a High-Growth Cyber Security Business... We're partnering with an innovative and fast-growing secure communications company at the forefront of hardware encryption technology. Based … best-in-class team from the ground up. About the role As Lead Product Support Engineer, you'll be the driving force behind customer support, combining hands-on technical expertise with the opportunity to shape and develop a scalable support organisation. Initially, you'll act as the technical lead ...

arise. To pro-actively build strong working relationships within the business to learn of up-and-coming events that could impact BTS and the service and systems we deliver, to enable action to be taken to support.Undertake general field support activities requiring the highest level of technical expertise … covering all site\office-based technology such as PCs, Mobiles, Printers, Applications, Meeting room equipment, and all services that shall be defined within the Service Catalogue for the Workplace Services Service Tower. Produce and maintain relevant technical documentation for Services within Workplace Services. Proactively monitor systems and networks ...

Cleared Service Desk Analyst Location: Reading (Onsite) Rate: £230 per day Contract Length: 6 months Profile: Dedicated and security-cleared Service Desk Analyst with proven experience providing 1st and 2nd line IT support within secure and fast-paced environments. Skilled in troubleshooting hardware, software, and network issues while … delivering excellent customer service. Holds active Security Clearance (SC) with a strong understanding of ITIL processes, incident management, and working within SLAs. Key Responsibilities Provide 1st/2nd line support via phone, email, and ticketing systems Troubleshoot and resolve desktop, application, and network issues Manage user accounts, permissions ...

Looking to kickstart your career in tech? Join the Service Desk team at 848 IT Services as an apprentice and become the first point of contact for our customers. You’ll help install, troubleshoot, and resolve technical issues while delivering top-tier customer service. Role Answer client calls … raise support tickets Triage tickets that come through to the service desk Take ownership of users’ issues and identify appropriate solutions to resolve service incidents and requests yourself or through escalation channels Provide onsite support if/when required Provide users with regular communication on the progress ...

Role We are looking for an experienced Systems Engineer with a keen interest in building technical solutions to help us deliver outstanding service to our customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions … delivery. Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests. Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer. Maintain consistent deployment practices across customers and projects. Identify and escalate any serious issues, risks ...

Bank Holidays - Ongoing training and skill development - Workplace pension - Company sick pay (after 3 months probationary period) - Private Health Insurance after one year of service - Free membership with the gym next door to the company This is an exciting opportunity for an IT professional with a solid grasp … advancements in intelligent security systems, read on and apply today. The Role As an IT Support Engineer, youll provide technical assistance and high-quality service to customers using our high-end security systems. Following introductory training, youll liaise directly with customers, remotely diagnosing and resolving technical issues, handling tickets ...

Provisioning Service Desk Engineer Leading Healthcare MSP | Norfolk (Hybrid 1 day p/w on site) £30,000 – £35,000 DOE Morson Edge have partnered with a leading Managed Service Provider in Norfolk is seeking a Provisioning Service Desk Engineer to join its growing operations team. This … delivering a high volume of IT change and provisioning requests across Microsoft 365 and endpoint environments while maintaining exceptional levels of accuracy, communication, and customer service. Typical responsibilities will include: Managing user onboarding, offboarding, account provisioning, and decommissioning Supporting Microsoft 365, MFA, Intune, and Windows 11 environments Configuring Autopilot ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Hours of work: Monday to Friday 8am - 6pm on a rota ...

000+) Our client is a well established and growing security systems specialist seeking an experienced Security Engineer to join their London based service team, covering sites inside the M25 . This is a service and fault finding focused role , ideal for an engineer who enjoys working independently, diagnosing … issues, and delivering excellent customer service. The Role Servicing and fault finding intruder alarm systems Servicing and fault finding CCTV systems Attending client sites across London (inside the M25 only) Diagnosing system faults and carrying out repairs efficiently Completing job reports and documentation accurately Providing a professional, customer ...

years of delivering IT services, cybersecurity solutions, Microsoft cloud technologies and managed support services, they have built a strong reputation for technical excellence and customer service. Supporting a broad range of businesses across the UK, this is an opportunity to work with a highly experienced team and gain exposure … maximise the value of their IT infrastructure and cloud platforms. What you'll be doing: Providing 2nd and 3rd Line support across a varied customer base Troubleshooting complex infrastructure, networking and Microsoft 365 issues Supporting cloud environments and migrations Managing and resolving escalated service desk tickets Supporting cybersecurity ...

retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You've probably already seen us in action, we're trusted … ongoing ownership, governance, optimisation and continuous improvement of the platform once live. You'll be comfortable working across the Atlassian ecosystem, including Jira, Jira Service Management, Jira Work Management and Jira Assets, creating a scalable, integrated platform that supports teams across VoCoVo. A critical element of this role will ...

looking for a technically capable and customer-focused IT Field & Support Engineer to join our growing technical team. About the Role In this hands-on role, you'll be the primary point of contact for on-site IT installations and support across client sites, working closely with our Lead … Engineer. From installing network infrastructure and new hardware to responding to incidents within SLAs, you'll play a key part in delivering gold-standard service to our customers. Responsibilities Visiting client sites to install, configure and maintain IT infrastructure (network equipment, hardware, software) Responding to on-site incidents ...

offices. Representative Accountabilities: Planning & Organising * Support senior colleagues to deliver initiatives and projects as required. * Deliver a range of administrative and/or customer services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. Policy and Compliance * Adhere to established standards … service delivery to support any associated regulatory or technical compliance requirements. People & partnerships * Receive and respond to everyday enquiries from colleagues and customers to provide a timely, courteous and effective service. * May be required to assist in the recruitment, selection and supervision processes to ensure high standards of team ...

Role : Production Print/Photocopier Service Technician Location: Field Based - North West - Greater Manchester/Lancashire/North Wales Employer: (Recruiting on behalf of a leading technology solutions provider) Pure Talent Group are looking for either a Production Print Service Technician or a Photocopier FSE interested to upskill … join a well‑established and respected technology solutions provider. In this field‑based role, you'll be the face of the business on customer sites, delivering expert technical support and ensuring high‑end production print equipment performs at its best. Your responsibilities will include: Diagnosing and resolving technical faults ...