851 to 875 of 1,977 Customer Service Jobs in the UK excluding London

Structured Cabling Engineer (Managed Services Engineer) Onsite at customer sites in and around the Bristol and South West area Permanent Summary We are seeking a Structured Cabling Engineer/Managed Services Engineer to join an existing team. You will be working across several of our customers sites and will be carrying out tasks such as break fix, installations etc. … message is visible and alive throughout any activities carried out. Ensure adherence to all NG Bailey's policies, processes, and procedures Ensure all works comply with NG Bailey IT Service's standards and to meet and where possible, exceed Client expectations, whilst ensuring adherence to vendor and manufacturer design guidelines Keeping material control and maintain records of deliveries and … project stock. Ensuring the provision of timely and accurate internal and customer project reporting (timesheets, mileage returns, daily reports, completion certificates) Monitoring the quality and productivity against programme and maintain daily site records and reports. Ensure that positive relationships are maintained with the customer through efficient delivery of projects with a view to optimising future opportunities and profitability. More ❯

Excellent opportunity for a highly motivated and customer-centric individual who is passionate about building strong relationships and ensuring client success. Our client, who are a leading digital SaaS company is expanding and are looking for a dedicated Customer Success Specialist to be a vital partner in their client's journey. This role blends proactive customer success … client relationships. This is an office based role in Southampton. The successful candidate would ideally need to drive given the location of the office. Skills required: 1+ year in customer service role Ideally experience working for a Tech, SaaS business Excellent communication skills Proven ability to build rapport and handle multiple client relationships simultaneously Familiarity with tools like More ❯

and clients Diagnose and troubleshoot hardware, software, and network issues Assist with system installations, updates, and maintenance Escalate complex issues to senior team members where required Always deliver excellent customer service and clear communication What We're Looking For: A recent degree in IT, Computer Science, or a related field Strong problem-solving and analytical skills Excellent communication More ❯

subject matter experts. Manage user accounts, groups, and permissions. Work methodically through problems while keeping clients updated. Skills & Experience: Minimum 3 years in an IT support role with proven customer service skills. Strong Microsoft 365 and Windows Server (2012+) experience. Networking knowledge (DNS, DHCP, TCP/IP). Advantageous: Microsoft certifications, MSP experience, Mac OS X support. Benefits More ❯

skills Your Opportunity: This is a business that has operated within the consumer goods sector for over a decade and now partners with large scale clients, to deliver excellent customer service and delivery to a large and constantly growing consumer base. This role will be closely supporting the operations and IT functions within the business to maintain and More ❯

Effective at managing multiple priorities under pressure. Excellent communicator, able to engage stakeholders at all levels. Skilled in tailoring technical information for varied audiences. Detail-oriented with a strong customer service focus. Strong documentation and governance writing skills. Works well independently and collaboratively. Builds strong relationships with end users. Knowledge of PaaS, SaaS, and IaaS technologies. Understanding of More ❯

digital car finance platform. We're a Manchester tech business that's reshaping how people buy cars. Backed by smart tech, sharp minds, and a relentless focus on exceptional service, we're on a mission to make car finance simple, fast, and customer-first. We've got big goals - and the roadmap to get there. Join us and … lead to great commissions. All while guiding customers through one of life's biggest purchases - their next car. What makes this role different? Forget the endless cold calls. Every customer you speak to is already pre-qualified. Your focus? Building trust, creating lasting relationships, and driving deals over the line. With a competitive base and uncapped earnings (£65K OTE … throughout Using our bespoke tech platform to manage and streamline each journey Closing deals and celebrating your wins About You What We're Looking For: Experience in sales and customer service A love for targets, performance, and hitting the top of the leaderboard Quick rapport-building skills and a customer-first mindset A high-energy, collaborative attitude More ❯

Claims Manager based in Bolton, youll be the hero behind the scenes. What will your day look like: Proactive Case Management: Youll own your caseload, ensuring we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly. Customer Interactions: Whether its clients or direct customers, youll handle interactions with professionalism and a dash of TCF … Treating Customers Fairly). Third-Party Wizardry: Managing suppliers? Youve got this! Drive cases to settlement while balancing service, cost, and time. Craftsmanship: Your work will be top-notch, following internal processes and guidelines. Picasso would be proud. Authority and Compliance: Stick to the rules, adhere to governance, and keep data secure. Youre the claim whisperer. Self-Development: Embrace … Audit: Your phone skills? A+ Lifecycle Metrics: Youll own them. Audit: No breaches here. PDR Forms: Completed and shining. Team Performance: Youre the MVP. Requirements: Relevant Claims Experience Good Customer Service Skills Time Management Wizardry Interpersonal Charm Ready to make an impact? Apply now and lets create something extraordinary together! Benefits Career & Purpose Davies Innovation Lab Leadership training More ❯

roleholder will be required to develop chatbots as well as a contact centre based on Dynamics with Co-Pilot IVRs. The ideal candidate will have knowledge in Azure Communication Service (ACS) and Event Grid. Playing a crucial role in designing, developing, and implementing solutions using Microsoft Dynamics 365. You will work closely with stakeholders to understand business requirements and … growth of the Serco Complex Case Management team capability About You Requirements Minimum of 5 years of experience in Dynamics 365 development and customisation Proficiency in Dynamics 365 (CRM, Customer Services, Sales and Marketing) Experience with Omnichannel for customer service is essential Strong knowledge of C# .NET, JavaScript, HTML, and SQL Proven experience with Power Platform (Power … Services Working with and within DevOps practices Understanding and managing enterprise size Dataverse instances Expert in tools and usage of XRM Toolbox Experience with configuring and maintaining Microsoft Field Service & IoT About Us Why join us? Career coaching and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with More ❯

the perfect next step in your career. For a confidential chat, reach out to or apply today! What will the role involve? Ensuring optimal routing of vehicles to meet customer requirements, legal compliance and organisational KPIs A fast-paced Transport Planning role - where you will be planning national routes consisting of trunking and final mile Working with freight forwarders … and individual hauliers to ensure cost effective stock movements are resourced Work closely with warehouse, commercial, transport and customer service teams Planning, inter-depot movements, collections and orders Updating transport systems accurately and in real time as and when changes occur Responding to internal enquiries regarding route capacity to ensure customer requirements are fulfilled to the highest … possible standards Working on cost reduction and service improvement strategies What are we looking for? Experience working with a transport planning system Experience working in general haulage and with freight forwarders Strong organisational and problem-solving skills Commercial acumen Working knowledge of legal compliance regarding transport (working hours etc.) Good geographical knowledge Able to work under pressure and prioritise More ❯

Digital Marketing Manager. eCommerce & Digital Marketing Manager profile: Developing and executing online sales strategies, overseeing website performance, digital marketing activity (SEO & PPC), managing inventory and product listings, and ensuring customer satisfaction, all while driving revenue growth. Key Responsibilities: Strategic Planning & Execution: Develop and implement e-commerce strategies to achieve business goals. Conduct market research and analyse data to identify … agency Website Management: Oversee website design, functionality, and user experience (UX). Manage product listings, pricing, and inventory levels. Optimize website content and structure for search engine optimisation (SEO) Customer Service & Operations: Ensure a positive customer experience throughout the online shopping journey. Team Leadership & Management: Lead and motivate the e-commerce team, if applicable. Collaborate with cross More ❯

Engineer, you’ll be a key member of the technical team, working on varied support tasks, troubleshooting, and infrastructure management. You’ll: Provide 2nd line ticket support on the Service Desk and handle hardware/software maintenance Visit client sites to deliver proactive and reactive troubleshooting when required Mentor junior engineers, sharing knowledge and promoting best practice Deliver excellent … customer service with a professional, proactive approach Recommend and implement system improvements and upgrades for clients Apply strong technical skills across Windows servers, desktops, and networking technologies Use logical, methodical troubleshooting to resolve complex IT issues Core Technical Skills Windows Server 2008–2022 Windows Desktop 7–11 Hosted Desktop/Terminal Server environments Office 365 tenant setup & administration More ❯

Salary: £50,000 £60,000 + 25% Bonus Depending on experience Full-Time Monday to Friday Are you a proactive, commercially minded professional with a passion for delivering exceptional customer service and driving growth? We re looking for a Business Development Manager to join our client and take ownership of key accounts, projects, and strategic initiatives within the … packaging sector. The Role As a Business Development Manager, you will: Proactively manage accounts to deliver annualised sales targets Provide a highly responsive, customer-focused approach Communicate confidently and professionally with internal and external stakeholders Demonstrate a strong understanding of the packaging market Deliver against agreed deadlines, priorities, and targets in a demanding, customer-centred role Lead projects … and communicate effectively across teams and clients Uphold exceptional service standards and attention to detail Ensure compliance with Health & Safety policies, reporting hazards and promoting a safe working environment What You ll Bring Proven experience managing relationships at all levels Strong understanding of sales, account management, and commercial drivers Financial acumen and sector knowledge Ability to challenge and improve More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

combining technical support and working in an ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems* Resolving incidents and service requests in a timely manner* Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting* Windows OS … Active Directory and Office 365* Familiarisation with Networking principles (TCP/IP, DNS, DHCP)* Proficiency in diagnosing and troubleshooting hardware and software issues* Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a fast-paced environment, we would love to hear from More ❯

supplying high-quality solutions to the security industry. Our products are trusted by installers, integrators, and end users across the UK and beyond. We pride ourselves on delivering exceptional customer service and innovative technology. The Role As a Technical Support Engineer, you’ll be the first point of contact for customers and field engineers seeking assistance with our … products. You’ll use your technical knowledge, problem-solving skills, and product expertise to troubleshoot issues, provide clear guidance, and ensure a positive customer experience. Key Responsibilities: Provide technical support via phone, email, and remote assistance tools Diagnose and resolve product-related issues for customers and engineers Advise on installation, configuration, and maintenance of door entry and access control … Looking For: Experience in technical support or engineering, ideally in the security, access control, or related electronics industry Strong troubleshooting and problem-solving skills Excellent communication skills with a customer-first mindset Ability to explain technical information clearly to non-technical users Knowledge of electronics, networking, or low-voltage systems is highly desirable What’s In It For You More ❯

for a competitive, high energy, motivated individual who enjoys a challenge whilst acting with integrity at all times. Key Duties - - Maintain and enhance their back-office policyholder system and customer-facing website. - Develop new computer systems, when appropriate. - Provide technical analysis, design and development capabilities. - Liaise with colleagues to ensure each solution meets the needs of the business. - Automate … Azure SQL, App Services, and Message Queues Mobile app development CI/CD Business Skills Sound presentation skills to both small and large audiences of varying occupational groups. Strong customer service attitude with the ability to build lasting and productive business relationships. Understanding of the customer experience. Personal Competencies Be highly motivated to deliver quality Exceptional communication More ❯

high-quality technical support both on-site and remotely, ensuring the smooth operation of IT systems for our clients. You will act as a key escalation point for other service desk engineers, providing advanced troubleshooting and resolution for complex technical issues. Your role will involve working closely with clients to understand their technical needs, diagnosing problems, and implementing solutions … to enhance the overall IT environment. Responsibilities: Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Network troubleshooting, diagnosing connectivity issues, configuring routers and switches, monitoring network performance, and resolving IP conflicts Providing timely updates to clients Diagnose and resolve technical issues and provide technical assistance on client sites Completing proactive maintenance … a rota basis About you: Experience: Ability to work unsupervised, independently and as part of a team IT related degree or relevant qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced More ❯

development practices, and drive Motability Operations toward operational excellence in application security. Qualifications You are passionate about the technical security aspects of application development, with a focus on protecting customer data and driving high standards of engineering. You'll bring a background in hands-on secure software development or application security testing, along with proven experience working directly with … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯

development practices, and drive Motability Operations toward operational excellence in application security. Qualifications You are passionate about the technical security aspects of application development, with a focus on protecting customer data and driving high standards of engineering. You'll bring a background in hands-on secure software development or application security testing, along with proven experience working directly with … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯

big successes, with lots of exciting new projects also in the pipeline. Key aspects of working in an agile team at MO Focus on delivering working software Blending user (customer) feedback and best practice to evolve what we deliver Continuously inspect and adapt how we deliver software Utilise great testing principles, TDD & automation A "build to run mindset", ensuring … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯