851 to 875 of 2,478 Customer Service Jobs in the UK excluding London

considered* Role Requirements Provide 1st and 2nd line onsite and remote technical support for users, covering desktop, laptop, mobile, and application issues. Support and resolve technical queries, incidents, and service requests using Ivanti ticketing. Complete device builds, deployments, and troubleshooting for Windows devices and Microsoft technologies. Offer walk-up support and floorwalking services Manage asset inventory, device repairs, replacements … e.g. M365, Active Directory, Intune, JAMF, Autopilot) Experience with Ivanti (or similar) ticketing systems, including queue management. Ability to diagnose and resolve common user queries and technical issues. Exemplary customer service and communication skills Takes a proactive and professional approach. Experience supporting deployments, builds, floorwalking, and VIP users. Asset management and device build/deployment experience. Knowledge of More ❯

considered* Role Requirements Provide 1st and 2nd line onsite and remote technical support for users, covering desktop, laptop, mobile, and application issues. Support and resolve technical queries, incidents, and service requests using Ivanti ticketing. Complete device builds, deployments, and troubleshooting for Windows devices and Microsoft technologies. Offer walk-up support and floorwalking services Manage asset inventory, device repairs, replacements … e.g. M365, Active Directory, Intune, JAMF, Autopilot) Experience with Ivanti (or similar) ticketing systems, including queue management. Ability to diagnose and resolve common user queries and technical issues. Exemplary customer service and communication skills Takes a proactive and professional approach. Experience supporting deployments, builds, floorwalking, and VIP users. Asset management and device build/deployment experience. Knowledge of More ❯

considered*Role Requirements* Provide 1st and 2nd line onsite and remote technical support for users, covering desktop, laptop, mobile, and application issues.* Support and resolve technical queries, incidents, and service requests using Ivanti ticketing system.* Complete device builds, deployments, and troubleshooting for Windows devices and Microsoft technologies.* Offer walk-up support and floorwalking services* Manage asset inventory, device repairs … e.g. M365, Active Directory, Intune, JAMF, Autopilot)* Experience with Ivanti (or similar) ticketing systems, including queue management.* Ability to diagnose and resolve common user queries and technical issues.* Exemplary customer service and communication skills* Takes a proactive and professional approach.* Experience supporting deployments, builds, floorwalking, and VIP users.* Asset management and device build/deployment experience.* Knowledge of More ❯

Microsoft 365 (Outlook, Teams, OneDrive, SharePoint). Manage user accounts and access rights in Active Directory. Perform routine server administration tasks, including patching and backups. Handle incident, problem, and service requests via ticketing systems (ServiceNow, Remedy, or similar). Support network devices (routers, switches, firewalls) at a hands-and-feet level. Troubleshoot POS systems, barcode scanners, receipt printers, and … fundamentals (TCP/IP, DNS, DHCP, VPN). Skilled in hardware troubleshooting (desktops, laptops, printers, retail peripherals). Familiarity with remote support tools and ticketing systems. Excellent communication and customer service skills, particularly in retail IT support. Fluent in English; local language knowledge is a plus. More ❯

Microsoft 365 (Outlook, Teams, OneDrive, SharePoint). Manage user accounts and access rights in Active Directory. Perform routine server administration tasks, including patching and backups. Handle incident, problem, and service requests via ticketing systems (ServiceNow, Remedy, or similar). Support network devices (routers, switches, firewalls) at a hands-and-feet level. Troubleshoot POS systems, barcode scanners, receipt printers, and … fundamentals (TCP/IP, DNS, DHCP, VPN). Skilled in hardware troubleshooting (desktops, laptops, printers, retail peripherals). Familiarity with remote support tools and ticketing systems. Excellent communication and customer service skills, particularly in retail IT support. Fluent in English; local language knowledge is a plus. More ❯

Microsoft 365 (Outlook, Teams, OneDrive, SharePoint). Manage user accounts and access rights in Active Directory. Perform routine server administration tasks, including patching and backups. Handle incident, problem, and service requests via ticketing systems (ServiceNow, Remedy, or similar). Support network devices (routers, switches, firewalls) at a hands-and-feet level. Troubleshoot POS systems, barcode scanners, receipt printers, and … fundamentals (TCP/IP, DNS, DHCP, VPN). Skilled in hardware troubleshooting (desktops, laptops, printers, retail peripherals). Familiarity with remote support tools and ticketing systems. Excellent communication and customer service skills, particularly in retail IT support. Fluent in English; local language knowledge is a plus. More ❯

Microsoft 365 (Outlook, Teams, OneDrive, SharePoint). Manage user accounts and access rights in Active Directory. Perform routine server administration tasks, including patching and backups. Handle incident, problem, and service requests via ticketing systems (ServiceNow, Remedy, or similar). Support network devices (routers, switches, firewalls) at a hands-and-feet level. Troubleshoot POS systems, barcode scanners, receipt printers, and … fundamentals (TCP/IP, DNS, DHCP, VPN). Skilled in hardware troubleshooting (desktops, laptops, printers, retail peripherals). Familiarity with remote support tools and ticketing systems. Excellent communication and customer service skills, particularly in retail IT support. Fluent in English; local language knowledge is a plus. More ❯

staff and 600 devices over 20 locations. This is an excellent opportunity to play a key role in supporting our business technology and ensuring a high standard of IT service across the company. About the Role As IT Helpdesk Manager, you will be responsible for leading the IT Helpdesk team and ensuring the smooth running of day-to-day … IT support operations across AFI Group. This hands-on role will involve managing and mentoring the helpdesk team, overseeing incident resolution, and ensuring high levels of customer service are delivered to all colleagues. Lead and manage the IT Helpdesk, maintaining swift resolutions and exceptional service Manage and control laptops, tablets and mobile phones Procurement of IT hardware … profit share scheme. An auto-enrolment pension scheme with employer contributions (from aged 22, but voluntary enrolment can be made before this age. Opt-out available). Death-in-Service benefit of 2 x salary. Healthcare cash plan. MyAFI, a comprehensive employee benefits, rewards, and discount programme. Benefits include Cycle2Work scheme, Aviva private medical insurance, and Holiday Trading, to More ❯

location: 5 days onsite in Slough Rate: £150-£175 per day inside IR35 Length: 12 months About the Role This role involves providing desktop support services and managing IT Service Management operations primarily in End User Computing. Responsibilities Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User … feature packs etc. Should have good exposure in troubleshooting using remote support tools like RDP, IDRACK, ILO, IP Phones etc. Ability to troubleshoot printer issues and file restorations etc. Customer service focused; ability to manage key stakeholders in a positive, poised and effective manner. Proven experience effectively communicating issues/challenges and solutions to the business. Strong understanding … and demonstrated experience working within the Managed Service Operation. Excellent English communication skills, both written and oral and analytical skills. Knowledge and experience with ITIL Service Management Lifecycle framework and processes. Should have experience in managing/maintaining/tracking of Asset Inventory. Follow the Laptop Reclamation Process and escalation guidelines to reclaim the laptops. Coordinate Laptops stock More ❯

location: 5 days onsite in Slough Rate: £150-£175 per day inside IR35 Length: 12 months About the Role This role involves providing desktop support services and managing IT Service Management operations primarily in End User Computing. Responsibilities Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User … feature packs etc. Should have good exposure in troubleshooting using remote support tools like RDP, IDRACK, ILO, IP Phones etc. Ability to troubleshoot printer issues and file restorations etc. Customer service focused; ability to manage key stakeholders in a positive, poised and effective manner. Proven experience effectively communicating issues/challenges and solutions to the business. Strong understanding … and demonstrated experience working within the Managed Service Operation. Excellent English communication skills, both written and oral and analytical skills. Knowledge and experience with ITIL Service Management Lifecycle framework and processes. Should have experience in managing/maintaining/tracking of Asset Inventory. Follow the Laptop Reclamation Process and escalation guidelines to reclaim the laptops. Coordinate Laptops stock More ❯

location: 5 days onsite in Slough Rate: £150-£175 per day inside IR35 Length: 12 months About the Role This role involves providing desktop support services and managing IT Service Management operations primarily in End User Computing. Responsibilities Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User … feature packs etc. Should have good exposure in troubleshooting using remote support tools like RDP, IDRACK, ILO, IP Phones etc. Ability to troubleshoot printer issues and file restorations etc. Customer service focused; ability to manage key stakeholders in a positive, poised and effective manner. Proven experience effectively communicating issues/challenges and solutions to the business. Strong understanding … and demonstrated experience working within the Managed Service Operation. Excellent English communication skills, both written and oral and analytical skills. Knowledge and experience with ITIL Service Management Lifecycle framework and processes. Should have experience in managing/maintaining/tracking of Asset Inventory. Follow the Laptop Reclamation Process and escalation guidelines to reclaim the laptops. Coordinate Laptops stock More ❯

issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills. The role: Full Time Perm Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary: 25,000- 30,000 DOE More ❯

issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills. The role: Full Time Perm Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary: £25,000- £30,000 DOE More ❯

basic understanding of IT security fundamentals A passion for troubleshooting! You are a natural problem solver who loves to face new challenges on a daily basis. Excellent communication and customer service skills. Although this role is internal, our users are our customers and you can demonstrate want to help people. A desire to learn. We want someone who More ❯

continuity planning (BCP). In-depth knowledge of network and data centre environments. Advanced PowerShell scripting and automation skills for repetitive tasks and small-to-medium complexity solutions. Exceptional customer service skills and ability to communicate technical concepts to non-technical audiences. Strong organizational, analytical, troubleshooting, and decision-making abilities. Self-motivated, able to work independently, manage time More ❯

resources. You’ll assist with day-to-day operations, provide guidance on digital tools and study support, and ensure that IT-related queries are resolved efficiently. With a strong customer service mindset and a passion for learning, you’ll help shape a modern resource hub that reflects the evolving needs of our college community.Responsibilities You will be responsible … You will need: Good general education to include Maths and English to GCSE Grade C or equivalent IT qualification or the willingness to undertake Experience of working in a customer facing role Excellent customer care skills Excellent communication skills Ability to work in a team BenefitsIn return, you will receive: Invest in Your Growth : Access a wide range More ❯

Job Title: Technical Support Engineer Location: Hull, UK Salary: Up to £35,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. Job Description - We are looking for a dynamic and … customer-focused IT Support Engineer to join our team in Hull. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide high end technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure … maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a high level of customer satisfaction through excellent communication and problem-solving skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or More ❯

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding … D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level Strong analytical skills, with More ❯

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding … D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level Strong analytical skills, with More ❯

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding … D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level Strong analytical skills, with More ❯

About Sota Sota is more than a technology provider, we’re a trusted partner committed to delivering exceptional service and innovative solutions across a wide range of technologies. Our mission is to ensure every customer experience exceeds expectations. We pride ourselves on being at the forefront of digital transformation, helping businesses thrive in an ever-evolving tech landscape. … environment (up to 3rd line services.) A bonus if you have worked in a school/education setting before! About the Role The ICT Technician will be based at customer premises, 5 days per week. The primary contact for all their IT needs, their trusted technical partner. You’ll also form part of a small team providing support service … s cyber security systems Assist with the management and administration of Servers, Desktops, Laptops, Telephony Services and Network Infrastructure as or when required Point of escalation for your assigned customer, resolving any problems swiftly and effectively. Required Skills : Hands-on experience with hardware and software troubleshooting. Ability to adapt and learn quickly in a fast-paced environment. Exceptional customer More ❯

About Sota Sota is more than a technology provider, we’re a trusted partner committed to delivering exceptional service and innovative solutions across a wide range of technologies. Our mission is to ensure every customer experience exceeds expectations. We pride ourselves on being at the forefront of digital transformation, helping businesses thrive in an ever-evolving tech landscape. … environment (up to 3rd line services.) A bonus if you have worked in a school/education setting before! About the Role The ICT Technician will be based at customer premises, 5 days per week. The primary contact for all their IT needs, their trusted technical partner. You’ll also form part of a small team providing support service … s cyber security systems Assist with the management and administration of Servers, Desktops, Laptops, Telephony Services and Network Infrastructure as or when required Point of escalation for your assigned customer, resolving any problems swiftly and effectively. Required Skills : Hands-on experience with hardware and software troubleshooting. Ability to adapt and learn quickly in a fast-paced environment. Exceptional customer More ❯

2nd Line, Law firm) role, it's ideal that you have: Law firm experience preferred 1 years experience within IT Support Keen attitude and learning mindset Professional approach to customer service Key responsibilities will include: Managing escalated IT incidents, problems and change requests on behalf of internal clients; Deliver a high quality, responsive support service with guidance … at users’ desks; Manage and update incidents, problems and changes in the service desk system (ServiceNow); Research, diagnose and troubleshoot a wide range of hardware and software issues; Imaging and setup of new PCs hardware and installation of authorised desktop applications as part of the new joiner process, regular desk moves or BAU (Business as Usual) support; Assist the … room support in the client meeting space; Acting as a single point of contact, following up incidents on behalf of users and keeping them appraised of progress; Liaise with service desk, technical escalation teams and users, managing issues through to resolution; Prioritise and manage several open issues at one time; and Willingness to work flexibly in response to changing More ❯

across various locations in the UK, Europe, Asia Pacific and Latin America. Getronics are the founders and leading member of the Global Workspace Alliance with a unique model provides customer with consistent IT services. Our vision is to reimagine the digital future one customer at a time. We have an exciting opportunity for a Service Desk Analyst … app via Aviva Private medical cover after 12 months Global Recognition Program – 40+ awards were made last year in the UK under our RecogniseMe scheme Team Purpose: The CSO Service Desk Team provides help desk activities such as dispatch or repair of components or systems during the time of a contract and/or a vendor’s warranty period … systems relevant Liase internally with colleagues, vendors and management to enable client enquiries to be answered and problems resolved What we expect from you: Relevant experience working in a customer service environment Experience in a technical helpdesk environment Technical qualification would be beneficial Strong communication skills with clients, colleagues and management You will take on full responsibility, with More ❯

It includes powerful features such as Production Management, CRM, Warehouse Management, MRP, and Supply Chain Management to optimise operations and improve performance. At WinMan, we are committed to exceptional service, innovation, and supporting our people. Our values – customer service, integrity, excellence, accountability, collaboration, and respect – guide everything we do. We offer competitive salaries, generous benefits, and flexible More ❯