101 to 125 of 847 ITIL Jobs in the UK excluding London

Knowledge: A minimum of one years recent experience working in a technical help desk or IT service desk role. Familiarity with key IT concepts and commonly used terminology. Previous ITIL experience is desirable. Previous customer service training is desirable. Experience with shift working, including unsociable hours, is desirable. Competencies and Skills: Excellent interpersonal, written, and verbal communication skills. Ability to More ❯

Engineering/Solution Architect, Technical Consulting, Technical Services delivery role with hands on experience in technologies outlined in the Skill set section (Optional) Industry certification in data center infrastructure (ITIL), Certified Kubernetes Administrator (CKA), Docker or RedHat certifications related to Containers Desired Qualities - Active Listener with the ability to translate complex/ambiguous problem statements into actionable tasks Excellent verbal More ❯

to date Occasional Visits to other offices located in the United Kingdom to provide physical support About You To be considered for the role you will need to have:- ITIL V4 Foundation or previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills Self-motivated Excellent time management & request\ticket management Strong technical More ❯

/McAfee). Experience with Azure account management, Teams admin, and SharePoint L1 support. Knowledge of cloud printing, Starlink satellite devices, and mobile device setup (iPhone/iPad). ITIL certification or strong process knowledge. Excellent communication, problem-solving, and customer service skills. Ability to work onsite, occasionally out of hours, and travel to other sites if required. Additional Information More ❯

/McAfee). Experience with Azure account management, Teams admin, and SharePoint L1 support. Knowledge of cloud printing, Starlink satellite devices, and mobile device setup (iPhone/iPad). ITIL certification or strong process knowledge. Excellent communication, problem-solving, and customer service skills. Ability to work onsite, occasionally out of hours, and travel to other sites if required. Additional Information More ❯

and 3 networks, IPS/IDS firewalls On prem and cloud based backups; Sage and other business applications. Management of small multidisciplinary teams Service delivery and project management ITIL awareness This is an excellent opportunity to join a well-established medium-sized global business in the ongoing enhancement of their core business systems. Aside from the management of the core More ❯

software innovation based on market trends Document development processes, procedures and application version histories Keep up with advancements in application engineering and new technologies SKILLS AND KNOWLEDGE: ITIL3 or ITIL 4 Foundation Certification as a minimum Proven work experience as an Application Engineer or similar role Scripting and automation of deployments Experience in deploying, optimising and maintaining software Excellent analytical More ❯

software innovation based on market trends Document development processes, procedures and application version histories Keep up with advancements in application engineering and new technologies SKILLS AND KNOWLEDGE: ITIL3 or ITIL 4 Foundation Certification as a minimum Proven work experience as an Application Engineer or similar role Scripting and automation of deployments Experience in deploying, optimising and maintaining software Excellent analytical More ❯

software innovation based on market trends Document development processes, procedures and application version histories Keep up with advancements in application engineering and new technologies SKILLS AND KNOWLEDGE: ITIL3 or ITIL 4 Foundation Certification as a minimum Proven work experience as an Application Engineer or similar role Scripting and automation of deployments Experience in deploying, optimising and maintaining software Excellent analytical More ❯

under strict security protocols Excellent communication and problem-solving skills Experience in defence, government, or other high-assurance sectors Certifications such as CompTIA, Cisco (CCNA), Microsoft (MCSA/MCSE), ITIL, etc. What We Offer: Competitive salary Training and development opportunities Supportive team culture and professional growth 25 days annual leave (plus Bank Holidays) Cycle to Work Scheme Employee Wellbeing Scheme More ❯

someone with excellent organisation, communication and leadership skills who has: Experience of managing sizeable application support contracts Experience working with teams across the SDLC - Development, Test, etc. Worked within ITIL based framework, with experience of: Environments Management Change Management Release Management Experience of managing and monitoring services against agreed SLAs/KPIs Experience in reporting and analysing data to see More ❯

experience/turnaround. Assist in the management of any control issues identified via audits or other control issues. Essential Skills/Basic Qualifications: Experience in Cryptography/Information Security. ITIL Foundation. Batchelor Degree in Computer Science. Strong stakeholder management, able to influence and negotiate at all levels. Attention to detail and accuracy of work. Experienced at making informed decisions, against More ❯

Certified (Associate/Professional), MCSA, Linux LPIC-1 (all advantageous) Experience: Background in field-based or customer-facing support roles Experience supporting medium to large enterprise environments Familiarity with ITIL-aligned environments Ability to manage multiple priorities and tight deadlines Technical Skills: Windows Server (Apply online only)), Microsoft 365, Azure Linux OS knowledge Networking: TCP/IP, DNS, DHCP, VPNs More ❯

scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. More ❯

working with project and delivery teams who work using Agile methodology Problem solving Using logic and imagination to make sense of a situation and find an intelligent solution. Qualifications ITIL V3 or V4 foundation certification or equivalent experience of service design. Behaviours We'll assess you against these behaviours during the selection process: Working Together Communicating and Influencing Seeing the More ❯

ability to troubleshoot and resolve issues independently, or escalate appropriately A collaborative mindset, comfortable working in a dynamic, fast-paced environment Knowledge of AWS, Datadog, Splunk (VictorOps) Familiarity with ITIL processes (or similar support frameworks) Experience working within regulated environments Experience with KPI/Dashboard reporting and maintaining activity reports Proven ability to manage incident handovers effectively Microsoft, CompTIA, or More ❯

working with project and delivery teams who work using Agile methodology Problem solving Using logic and imagination to make sense of a situation and find an intelligent solution. Qualifications ITIL V3 or V4 foundation certification or equivalent experience of service design. Behaviours We'll assess you against these behaviours during the selection process: Working Together Communicating and Influencing Seeing the More ❯

working with project and delivery teams who work using Agile methodology Problem solving Using logic and imagination to make sense of a situation and find an intelligent solution. Qualifications ITIL V3 or V4 foundation certification or equivalent experience of service design. Behaviours We'll assess you against these behaviours during the selection process: Working Together Communicating and Influencing Seeing the More ❯

and system management skills. Scripting - proficiency in Bash, Python, and YAML for automation and integration tasks. Security Practices - patch management, vulnerability remediation, and hardening processes. Process Alignment - knowledge of ITIL-aligned Incident, Change, and Problem Management processes. Nice to have Kubernetes - automation of container platform deployment and configuration. Terraform - infrastructure provisioning and infrastructure-as-code practices. VMware - automation of VM More ❯

contribute to team KPIs We want to hear from you if you: Can demonstrate experience in a similar on site IT Support Engineer role Have a strong background in ITIL-based Service Desk environments Have expertise with Windows (7/8/10), Office 365, Microsoft Intune, and AD/Group Policy Have solid knowledge of hardware/software troubleshooting More ❯

systems integration testing, Provide point of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes, Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring these are cleared or mitigated More ❯

systems integration testing, Provide point of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes, Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring these are cleared or mitigated More ❯

DEX), endpoint management, analytics and automation tools. Able to work as part of a team and with multiple key stakeholders and manage competing priorities. Proficient in operating within an ITIL environment. Skilled in applying continuous engineering and agile methodologies to manage frequent changes and reduce complexity. Adept at leveraging automation and AI/ML to drive continuous improvement. Technical Skills More ❯

DEX), endpoint management, analytics and automation tools. Able to work as part of a team and with multiple key stakeholders and manage competing priorities. Proficient in operating within an ITIL environment. Skilled in applying continuous engineering and agile methodologies to manage frequent changes and reduce complexity. Adept at leveraging automation and AI/ML to drive continuous improvement. Technical Skills More ❯

IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITIL certification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this role. Desired More ❯