and communication skills are essential SC Clearance held or eligible for SC It would be beneficial if the candidate has at least one IT related Certification such as Prince2, ITIL, MS Foundation certifications, AWS certifications, etc. Understanding of common IT delivery frameworks and methodologies Additional Information Netcompany Academy Through our Netcompany Academy, we offer a diverse range of courses, seminars More ❯
Knutsford, Cheshire, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
and project work. Participate in out-of-hours support as needed. Essential Skills & Qualifications: Bachelor's degree in Computer Science or related field. Experience in cryptography or information security. ITIL Foundation certified. Strong stakeholder management and communication skills. High attention to detail and ability to manage multiple priorities. Proficiency with Microsoft Office tools. Desirable Skills: Security certifications (e.g., CISSP, CISM More ❯
Woodstock, Oxfordshire, South East, United Kingdom
IO Associates
Cloud Platform Networking services and troubleshooting Virtualisation (VMware/Hyper-V) AD (on-premise & Entra ID) environments ITSM systems & ticket management Backup and disaster recovery systems Knowledge of ITIL and Change Control best practices. Strong communication skills and ability to collaborate across teams. If interested, please share your CV and we can arrange a call to discuss further. More ❯
Chesterfield, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Adria Solutions
tools (Azure Monitor, Log Analytics). Excellent communication and documentation skills. Desirable Qualifications: Microsoft certifications (AZ-104, AZ-305). Prince2, APM, or equivalent project delivery certification. Exposure to ITIL and Service Transition principles. Benefits: Hybrid working Training Budget Interested? Please Click Apply Now! ? IT Support Engineer Chesterfield - £40-48K More ❯
change. Quality Assurance: Conduct inspections of quality operations, promptly reporting any issues. Your attention to detail will maintain our high standards. Experience and Knowledge: Ideally degree educated or equivalent ITIL Foundation Lean 6 Sigma Experience of CRM and ITSM Systems Strong experience in an MSP Deep understanding of technologies within our portfolio Evidence of building multi-disciplinary teams Good understanding More ❯
clearance required Proven professional experience as a ServiceNow Developer Strong JavaScript, Glide API, and ServiceNow development tooling Experience creating workflows, client scripts, UI policies, and business rules Understanding of ITIL processes and service management principles Familiarity with REST/SOAP APIs, IntegrationHub, and MID Servers Excellent problem-solving and communication skills Active SC clearance required Desirable: ServiceNow CSA certification, CIS More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
someone with excellent organisation, communication and leadership skills who has: Experience of managing sizeable application support contracts Experience working with teams across the SDLC - Development, Test, etc. Worked within ITIL based framework, with experience of: Environments Management Change Management Release Management Experience of managing and monitoring services against agreed SLAs/KPIs Experience in reporting and analysing data to see More ❯
e.g. PRINCE2, PMP, PPM) Agile qualifications (e.g. ScrumMaster, AgilePM) Familiarity with project frameworks and toolsets Strong Microsoft Office skills Background in Business Analysis, IT Development, or Testing Experience with ITIL service management (v3/v4 Foundation desirable) Knowledge of tools like MS Project, Jira, Miro, ADO, Monday.com Experience in facilities or asset management environments Exposure to cloud-first, service-based More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Saab UK
SIP, ACD, VOIP) Active Directory (ADFS, domain management, users/groups, policies, certificates etc.) Infrastructure management and maintenance (COTS hardware & Virtualisation - VMware, Hyper-V) Good knowledge and experience of ITIL Experience of managing high availability environments and systems or with similar critical infrastructure delivery experience. Highly attentive with the ability to deal with changing priorities and context switching. A positive More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. More ❯
Infrastructure, IT Service Delivery, IT Service Desk Analyst, Windows Server, IT Support, 1st line, 2nd Line, 3rd Line, Technical support, office 365, azure, vmware, networking, MSP, Berkshire, Slough, Maidenhead, ITIL Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
DEX), endpoint management, analytics and automation tools. Able to work as part of a team and with multiple key stakeholders and manage competing priorities. Proficient in operating within an ITIL environment. Skilled in applying continuous engineering and agile methodologies to manage frequent changes and reduce complexity. Adept at leveraging automation and AI/ML to drive continuous improvement. Technical Skills More ❯
investigations and resolutions. Support Continual Service Improvement (CSI) by providing insights and data-driven recommendations to enhance service stability. Qualifications Experience working in a Problem Management role within an ITIL-based Service Management environment. Knowledge of ITIL4 practices ITIL4 Foundation certification is desirable. Familiarity with ServiceNow Problem Management and other ITSM platforms. Strong analytical skills with the ability to interpret More ❯
Westbrook, Warrington, Cheshire, England, United Kingdom
Inspired Search Ltd
their pros/cons. Qualifications Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience). AWS Certifications (Solutions Architect, SysOps Administrator, Security Specialty – desirable). ITIL Foundation certification – desirable. Knowledge of Cyber Security solutions and standards (Cyber Essentials+, ISO27001). Working Relationships Internal: IT Support Team Digital businesses (3 key entities) Infrastructure & Security Teams Business Communication More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
technical teams, business stakeholders, and suppliers. Experience: Bachelor's degree in IT, Computer Science, Engineering, or related field (or equivalent experience). Professional certifications: PRINCE2, PMP, AgilePM, Scrum Master, ITIL, MSP . 5+ years of IT project management, with a strong focus on cloud migration Proven track record of delivering multi-phased Microsoft 365 and Azure projects . Demonstrated success More ❯
Nottingham, Nottinghamshire, England, United Kingdom Hybrid / WFH Options
Klipboard
able to organise and manage their own workload Ability to work across different time zones and adapt to diverse cultural environments Desirable Exposure/knowledge of: Tanium ServiceNow ITSM ITIL V4 framework Administration of MacOS in an enterprise environment Microsoft intune/Endpoint Management Understanding of networking/infrastructure with CompTIA or similar qualification Company Info You may also have More ❯
bids/tenders (e.g. G-Cloud, DOS, RM6116) . Knowledge of platform productisation, shared services, and cross-government platform initiatives. Knowledge of relevant frameworks and methodologies such as TOGAF , ITIL , and Agile at scale. Past involvement in mentoring, coaching, or community engagement within technical teams. Principal Platform Architect - Package: Base Salary: £100,000 - £145,000+ Bonus: Performance-based Benefits: Excellent More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Anson Mccade
bids/tenders (e.g. G-Cloud, DOS, RM6116) . Knowledge of platform productisation, shared services, and cross-government platform initiatives. Knowledge of relevant frameworks and methodologies such as TOGAF , ITIL , and Agile at scale. Past involvement in mentoring, coaching, or community engagement within technical teams. Principal Platform Architect - Package: Base Salary: £100,000 - £145,000+ Bonus: Performance-based Benefits: Excellent More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Anson Mccade
bids/tenders (e.g. G-Cloud, DOS, RM6116) . Knowledge of platform productisation, shared services, and cross-government platform initiatives. Knowledge of relevant frameworks and methodologies such as TOGAF , ITIL , and Agile at scale. Past involvement in mentoring, coaching, or community engagement within technical teams. Principal Platform Architect - Package: Base Salary: £100,000 - £145,000+ Bonus: Performance-based Benefits: Excellent More ❯
UK sites or support high-profile events. Key Responsibilities. Leadership duties including supporting the Desktop Support Manager with performance management and ensuring team KPIs are met Follow the defined ITIL process for Incident Management, quickly prioritising and resolving incidents, to ensure minimal impact to end users during busy periods Configure laptops, desktops and mobiles using enterprise deployment tools Support the More ❯
Howden, Goole, North Humberside, England, United Kingdom
PA Media Group
sites or support high-profile events. Key Responsibilities. Leadership duties including supporting the Desktop Support Manager with performance management and ensuring team KPI’s are met Follow the defined ITIL process for Incident Management, quickly prioritising and resolving incidents, to ensure minimal impact to end users during busy periods Configure laptops, desktops and mobiles using enterprise deployment tools Support the More ❯
understanding (routers, switches, VPNs etc) Excellent communication skills & a customer-focused approach Organised, reliable & proactive Full UK driving licence & transport - Essential & non-negotiable Desirable: Relevant IT certifications (CompTIA, Microsoft, ITIL etc) Previous experience mentoring or training junior team member More ❯
OL11, Rochdale, Greater Manchester, United Kingdom
Lotus Recruitment
understanding (routers, switches, VPNs etc) Excellent communication skills & a customer-focused approach Organised, reliable & proactive Full UK driving licence & transport - Essential & non-negotiable Desirable: Relevant IT certifications (CompTIA, Microsoft, ITIL etc) Previous experience mentoring or training junior team member More ❯
Epsom, Surrey, England, United Kingdom Hybrid / WFH Options
Sanderson
our business in developing our productivity tool offerings ensuring best practice is undertaken and guidelines are adhered too. Essential Skills Relevant experience in Service Desk support Working knowledge of ITIL framework Microsoft Windows 11 support and installation Microsoft Office and Office 365 skills Client patching and collection management using SCCM. Active Directory Strong documentation skills Ability to use remote control More ❯
Experience with: o Microsoft Teams, OneDrive, Exchange Online o Microsoft Defender for Cloud Apps and Entra ID Protection o Migrating legacy file systems to SharePoint Online o Agile or ITIL-based service management practices What We Can Offer in Return: With a robust order book our client offers stability, exciting projects, and opportunities for career growth. You’ll be part More ❯