101 to 125 of 512 ITIL Jobs in the UK excluding London

Coordinate and assist with hardware rollout and configuration projects Technologies: Device configuration tools, deployment systems Maintain IT standards and follow corporate governance processes Technologies: ITIL practices, internal IT systems and documentation tools Collaborate with teams across the business to resolve technical issues and improve user experience Technologies: Ticketing systems, communication ...

services, ensuring availability and performance Perform transaction tracing to diagnose application, network, or connectivity issues Manage incident and problem resolution through to closure, following ITIL processes Lead and coordinate technical troubleshooting calls with internal teams and third party suppliers Work within ServiceNow (SNOW) to log, update, and manage incidents, problems ...

Self-motivated, with a demonstrated ability to anticipate challenges, identify opportunities, and take the initiative to improve processes and outcomes Service Management : Familiarity with ITIL processes and service management best practices Collaboration and Stakeholder Engagement : Strong ability to build relationships with internal teams, third-party vendors, and stakeholders, ensuring alignment ...

project team members and other support functions on activities related to IT · Liaise with partners and vendors on IT related user support · Conform with ITIL processes and ensuring that all incidents are addressed efficiently and proper system logging is maintained · Perform basic incident and problem analysis as required to resolve ...

service performance - Strong stakeholder and customer management skills - Ability to handle escalations and complex service issues - Balance of operational delivery and strategic improvement Desirable - ITIL certi8ication or equivalent experience - Experience supporting ISO audits Attributes - Strong people leadership and communication skills - Customer-focused and accountable - Calm under pressure with sound decision ...

areas Business change management Responsible for ensuring the successful delivery of projects, associated business change outcomes, and the realisation of benefits Profile Knowledge of ITIL, Prince2 and Agile methodology and working practices preferable but not essential Degree Qualified or equivalent work experience Experience of work in large multi business unit ...

knowledge of: Windows 11 Windows Server 2019/2022 Active Directory administration Excellent customer service and troubleshooting skills Experience working with IT ticketing systems (ITIL-based) Strong time management and attention to detail Ability to work independently and as part of a team Desirable: VMware and/or Hyper ...

Strong service mindset, communication, and ownership. Experience leading others and working with central/global IT teams. Certifications such as MS-102, AZ-104, ITIL 4, or Meraki CMNA/CCNA are advantageous. You’ll have real ownership of UK IT operations, work closely with a collaborative global IT team ...

/11 and Microsoft 365 Hands-on with Intune, Autopilot, and endpoint management Experience with Active Directory & Group Policy Understanding of ITSM/ITIL environments Basic networking knowledge (TCP/IP, LAN/WAN) Mobile device support (iOS/Android) Experience & Attributes Proven 2nd line support experience in a busy ...

line technical support as the final escalation point for all EUC-related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining ...

deliver excellent customer service. Work efficiently and productively to achieve and exceed SLAs and KPIs. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. Good understanding ...

operational excellence Supporting compliance with established processes, standards, and security policies What You'll Bring Strong organisational and time-management skills Experience working to ITIL best practices A mindset focused on root-cause analysis and continuous improvement A collaborative approach - sharing knowledge and learning from others A proactive attitude towards ...

Ability to assess service risks and recommend practical solutions Strong communication, negotiation, and challenge skills Self-sufficient and able to work independently Desirable Skills ITIL/ITIL4 Foundation (or willingness to obtain) Project delivery or service management experience Risk management awareness Strong Excel, PowerPoint, and Microsoft Office skills Please apply ...

Agile delivery environments Understanding of SDLC and structured testing approaches Experience using tools such as Jira, Zephyr or Azure DevOps Strong understanding of ITIL processes Confident communicator with the ability to work with technical and non-technical stakeholders Strong attention to detail and a pragmatic approach to testing Desirable Skills ...

Knowledge of TDD, BDD, CI/CD practices. Experience with Loans & Investment apps, Conga templates, FinDock & GoCardless. Agile experience and strong communication skills. Desirable: ITIL, ISTQB, Certified Agile Tester. Java/JavaScript/Apex scripting knowledge. Experience delivering digital projects. Qualifications: Degree-level education or equivalent experience. Competencies: Thinking ...

Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call ...

Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call ...

Experience with databases (SQL Server, Oracle) Knowledge of cloud platforms (Azure) Familiarity with SharePoint, Power Platform, or BI tools Understanding of ITSM tools and ITIL processes Experience in manufacturing, industrial, or regulated environments Why Apply? Work in a large-scale, technically complex environment Exposure to a broad range of systems ...

Senior Microsoft 365 Administrator to play a pivotal role in the administration, optimisation, and ongoing evolution of its Microsoft 365 platform within a mature ITIL/ISO-aligned environment. This is an exciting role with career potential with an attractive organisation. This is a senior, hands-on role suited ...

volume, high value products and systems in a regulated environment. Electronic Warfare experience within the MoD (14 Signal Regiment). Awareness of ITIL (v3 or v4). Served in the 14 Signal Regiment. Ability to achieve DV clearance, requiring residency in the UK for the last 10 years. Benefits: Competitive ...

customer-focused mindset. Excellent communication and stakeholder engagement skills. Desirable: Experience with Power Automate. Exposure to Dynamics 365 CE or Field Service modules. ITIL or service management experience, Basic SQL or data querying skills. Experience working in manufacturing, distribution, or professional services environments. Call Experis IT on (phone number removed ...

backup/restore testing and documentation Working with senior engineers to identify recurring incidents and implement long-term fixes Supporting change management aligned to ITIL best practice Technologies you'll need experience with: Microsoft 365 — Admin, Security, Compliance, Exchange and GDAP Microsoft Sentinel (SIEM/SOAR) and incident triage/ ...

need Proven experience leading software support or service delivery functions Strong leadership capability with experience managing and developing high-performing service teams ITIL experience or certification is essential Experience within a software-based organisation or utilities sector is preferred, but not essential where candidates can demonstrate a strong track record ...

with the ability to manage multiple tasks independently Experienced in project lifecycle delivery: analysis, design, build, test, and implementation Familiarity with ITSM tools and ITIL processes (incident, problem, change management) Excellent communication, documentation, and presentation skills Strong business process mapping experience Interested? If you’re a proactive and detail-driven ...

Networking Cyber Security Identity Access Management Onboarding and offboarding acquisitions Oversight and optimisation of budgets Excellent stakeholder communication Desirable Experience Cyber Essentials Plus ISO27001 ITIL V4 Experience in Engineering or Service environments Roadmap Implementation of ISO27001 standards Ensuring all entities meet Cyber Essentials Plus Continuous maintenance and improvement focus Stabilise ...