101 to 125 of 507 ITIL Jobs in the UK excluding London

Desirable CompTIA A+ and Network+, Security + or equivalent. IT based A level Grade C or above/BTEC or equivalent. Degree or equivalent. ITIL certification. Support based Microsoft technologies accreditation. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages. Knowledge ...

such as SC-200, AZ-500, MS-500, SC-100, or SANS certifications Knowledge of vulnerability assessment and remediation Awareness of HMG security standards, ITIL, or commercial service delivery What can we offer you? Healthcare cash plan. This will give you access to online GP appointments, 24/7 access ...

logging, triaging, and resolving incidents and service requests, acting as a user advocate and ensuring issues are managed through to resolution in line with ITIL best practices, service levels, and security standards.This role is FTC to end of Jan 2027 and is hybrid. In the first month ...

team to deliver first-class service and support critical, high-security projects. We’re looking for someone with IT support experience and knowledge of ITIL processes (incident, change, and problem management). You’ll need strong customer focus, excellent communication skills, and a proactive, adaptable mindset. If you love problem ...

support environments Good working knowledge of Microsoft 365 administration and troubleshooting Strong customer service and communication skills Experience using IT ticketing systems Exposure to ITIL or structured IT service management frameworks - desirable Calm and structured when handling incidents or customer queries Strong at prioritisation and managing multiple tickets effectively Customer ...

maintaining high service standards Work productively to achieve and exceed SLAs, KPIs, and profitability targets Essential Experience & Knowledge Previous experience working on an ITIL-based service desk Basic knowledge of Active Directory configuration and administration Understanding of DNS Basic router configuration and support experience (ideally Cisco, Draytek) Experience with Windows ...

Hyper‐V ) Strong networking fundamentals routing, switching, DNS, DHCP Excellent communication, problem‐solving skills, and documentation discipline 🎓 Desirable Certifications Microsoft Certified: Azure Administrator Associate ITIL Foundation/Practitioner 🌟 Why This Role? 💷 Up to £55,000 + benefits 🌍 Remote-first , with fortnightly travel to Coventry 📈 Shape and modernise a rapidly evolving ...

O365 Support End User Device, Servers Support (Dell & HP Hardware) Endpoint Security and Patch Management Monitoring toolsets (SNMP, PRTG) Programming (Powershell, Bash, Python (bonus)) ITIL Certified is an advantage, but not required Experience in a service delivery best practice environment preferred Benefits and Culture Our culture is supportive and collaborative. ...

issues. The personal specification for the Senior Linux Engineer includes: Excellent knowledge of technical management, information analysis and of Linux hardware/software systems. ITIL experience. Team focused; motivated; innovative; diligent. Enjoys working in a fast-paced and time pressured environment. Exceptional organisational skills. Pays strong attention to detail. Excellent ...

build out a proactive mindset in the team to constantly improve our service offering. The successful candidate will also have significant experience in the ITIL methodology. They will have extensive experience in vendor management and have faced off to senior stakeholders both internally to their firm, but also externally ...

support and administration Familiarity with Windows Server roles such as DFS, DHCP, DNS, Clustering Experience with Veeam backup and replication tools Understanding of ITIL principles and service management Basic Linux knowledge Our non-negotiables Due to the highly secure nature of the projects that you will be involved with ...

call centre functionality for both Primary and Acute health care. Service Desk - Monitor call flows and follow up any breaches of the SLA following ITIL best practice. The team work closely with the other operational teams to develop scripts to ensure that the calls are handled quickly and efficiently ...

initiatives. Qualifications Degree in Computer Science, Engineering, or related field (or equivalent experience). Relevant certifications beneficial: Cloud (Azure/AWS Architect level certifications) ITIL, TOGAF, or other architecture frameworks Linux/Windows infrastructure certifications Why This Role Might Appeal Opportunity to shape enterprise infrastructure strategy within a critical, high ...

Cisco & Meraki infrastructure. Experience dealing with ISP's and MSP's to achieve technical outcomes Good understanding of ISO/IEC27001, Cyber Essentials Plus, ITIL and secure infrastructure practices. Excellent analytical and problem solving skills, with the ability to resolve complex issues and contribute to service improvements. Ability to collaborate ...

operational priorities. What we’re looking for Proven experience managing or leading IT support services Strong stakeholder management and communication skills Experience with ITIL or structured service delivery frameworks Background in education or similarly regulated environments Strong technical knowledge across Microsoft 365, Azure, networking, and infrastructure The ideal candidate will ...

Engineering, Field Teams, Project Management, Finance, and external partners, the Head of Networks drives infrastructure resilience, regulatory compliance, and exceptional customer service, aligning with ITIL best practices. Responsibilities Network Operations & Performance Lead and manage the Network Operations Centre (NOC) and network engineering teams, ensuring high-quality operational support ...

pipelines. Excellent communication skills, able to present technical information to varied audiences. Strong leadership and stakeholder engagement skills. Familiarity with industry standards such as ITIL, ISTQB, CMMI/TMMi. Knowledge of test management tools and automation platforms. Analytical and systematic approach to problem-solving. Ability to influence and collaborate across ...

Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility ...

general education e.g. GCSE Maths & English or equivalent Proficient use in Microsoft Office including Word, Excel and PowerPoint Specialist Service Management qualification or equivalent. (ITIL - Foundation) Desirable Project management qualification/experience. (Prince2) Experience Essential Experience of working in administration/office environment. Experience in NHS clinical systems ...

network support; CCNA certification or equivalent experience preferred, Windows OS and server support. Experience working with third-party suppliers and managing escalations. Familiarity with ITIL service environments and SLA adherence. High attention to detail and ability to perform under pressure. Excellent communication and customer service skills. Eligible for Security Clearance. ...

support team works within a service delivery framework, the development and consistent adoption of best practice policies and procedures based on an AGILE, ITIL v4, release management, maintaining system configuration and documentation, managing faults and failures to resolution as well as resolving data quality issues within any systems or application. ...

Strong organisational skills with attention to detail Full UK driving licence (required due to travel to other offices) Desirable Certifications CompTIA A+ CompTIA Network+ ITIL Foundation ...

Team Leader in managing their service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. ...

/XDR, and DLP (e.g., Splunk, Qualys, Defender, Purview, CrowdStrike) Windows Server, Active Directory, and Microsoft 365 security Relevant certifications (e.g., ISO, ISC2, ITIL, BCS, CompTIA) or a willingness to train for these certifications as part of your continuous professional development Strong communication, analytical thinking, and stakeholder engagement skills Familiarity ...

Cisco ISE/Aruba ClearPass) Familiarity with ITSM tools (e.g. ServiceNow) Confident working directly with customers and senior stakeholders Desirable Cisco CCNP (or equivalent) ITIL v4 Foundation Knowledge of Cyber Essentials/ISO 27001 Experience with Infoblox DDI Experience managing change, problem, and major incidents ...