151 to 175 of 979 ITIL Jobs in the UK excluding London

incident management, SLAs and service operations. Experience managing team performance, queues and workloads while improving quality, efficiency and customer experience. Working knowledge of ITIL practices, including Incident, Problem and Service Management. Strong communication and stakeholder management skills, with ParentPay product and finance system experience highly desirable. Strong SLA performance, improved ...

stakeholder management skills. Ability to work independently in a fully on-site support environment. Flexibility to align with UK working hours when required. Desirable ITIL Foundation certification or higher. Experience with device provisioning and near-zero-touch deployment processes. Experience supporting users within Defence or other highly secure environments. Experience ...

eligible and willing to obtain and maintain, the required clearance. Previous Tech Bar/walk-up support experience. Microsoft 365, endpoint, Windows or ITIL certification. This role supports a secure UK Government project. SC clearance is a mandatory requirement and working arrangements will reflect the needs of the secure service. ...

Client’s Business applications & IT portfolio, and should have understanding on SCSM ticketing too lExposure to agile or hybrid delivery environments .Experience with ITIL-based service delivery and change management #J-18808-Ljbffr ...

Specification* Bachelor Degree or minimum 3 years experience in a third line support role.Desirable:* Professional certification* VMware Certified Professional* MCP/MCSA/MCSE* ITIL Foundation certificate* AWS certification**Work Experience, Skills and Knowledge:*** Good organisational and communication skills.* Communicate effectively at different levels working collaboratively to a common goal. ...

DevOps, SharePoint, MS Teams and Asana. Essential Qualifications: Professional qualification in Project Management (PRINCE2 or APM) Desirable Qualifications Certified Scrum Master, experience with D365, ITIL principles or the housing sector. Role profile To find out more about the key responsibilities of the role and to ensure you meet the essential ...

administration. Experience with ServiceNow integrations, APIs, and web services. Proficiency in ServiceNow scripting languages (JavaScript, Glide API) and web development frameworks. Familiarity with ITIL processes and ServiceNow ITSM workflows. Experience with production management and monitoring tools (e.g., Splunk, Grafana, APICA). Ability to prioritize and manage workload, communicate issues clearly ...

administration. Experience with ServiceNow integrations, APIs, and web services. Proficiency in ServiceNow scripting languages (JavaScript, Glide API) and web development frameworks. Familiarity with ITIL processes and ServiceNow ITSM workflows. Experience with production management and monitoring tools (e.g., Splunk, Grafana, APICA).Ability to prioritize and manage workload, communicate issues clearly ...

improvements based on best practices. Develop and implement ITSM strategies, including configuration of ITSM tools such as ServiceNow, BMC Remedy, or similar platforms. Facilitate ITIL process design and adoption, including incident, problem, change, and asset management. Provide guidance on ITSM governance, metrics, and continuous improvement initiatives. Support service transition … Computer Science, Information Technology, or related field. Proven experience as an ITSM Consultant or similar role, preferably in consultancy environments. Strong knowledge of ITIL framework (ITIL v3 or ITIL 4 certification preferred). Experience with SERVICENOW Excellent analytical, problem-solving, and communication skills. Ability to manage multiple projects and priorities ...

properly and preventing them from recurring. Think Apple Genius Bar standards of customer care, combined with the technical ability of an infrastructure engineer. Desirable ITIL knowledge or certification. Familiarity with ISO 27001. Previous experience working within a regulated environment. Strong understanding of incident, problem and change management. Experience working within ...

device management and ideally PowerShell. A practical, customer-focused approach and the ability to communicate well with colleagues at all levels. An understanding of ITIL or structured IT service management. You don't need to know everything. What's important is that you're technically curious, enjoy problem-solving ...

operationally intense, high-visibility environment. Familiarity with football performance technology, stadium and venue systems, or sports data platforms. Relevant leadership or technology qualifications (e.g., ITIL, TOGAF, or equivalent). BRAVE We are fearlessly ambitious. We challenge convention, embrace difficult conversations, and make bold decisions in pursuit of exceptional outcomes. ...

especially like to hear from you Architecture qualifications such as TOGAF, Open CA, BCS, or equivalent Cloud architecture certifications (AWS, Azure, Google Cloud) ITIL, CISSP, ISSAP, or other security and service management qualifications Experience in telecommunications, OSS/BSS, infrastructure management, or network operations Experience within joint venture, regulated, safety ...

technical field. At least 10 years' experience leading a technology team, with 5+ years in a global or matrixed manufacturing environment. Certifications in ITIL 4 Master, PMP, COBIT, Cloud and/or AI. Experience with Microsoft Azure and AI tools such as Copilot and Claude is a plus. Proven experience ...

resilience patterns and enterprise architecture principles. Ability to lead cross‐functional response activities and influence senior stakeholders. Ideally, you’ll have certifications such as ITIL, ISO 22301, CISSP, CISM, or Cloud Architecture qualifications. Working collaboratively with the wider Enterprise Platform team and business colleagues to create a great place ...

technologies, Cloud and Emerging technologies, and related risks In‐depth knowledge of compliance standards and governance frameworks including but not limited to Cobit, ITIL, NIST, ISO Professional information technology auditing designation (CISA) Efficient management and execution of the engagements Strong analytical, problem solving and negotiation skills and able to work ...

Evergreen Service to customer On site customer visits - as required Production of MI and dashboard reports SLA and contractual delivery Understands and engages customer ITIL process Ensures all users are identified, approved, and scheduled for release and communicate outcomes to all stakeholders Provide weekly and contractual reporting, closure, lessons learnt ...

ability to manage multiple priorities and maintain attention to detail. Product Owner/Product Management certification (e.g., PSPO, CSPO) or equivalent experience Knowledge of ITIL and/or COBIT and how to apply governance in an agile delivery context Experience managing vendor relationships and third‐party delivery dependencies Experience with ...

such as CyberArk (PAM), PKI services, or cross-domain/secure transfer solutions Use of monitoring and alerting tools (e.g. SIEM, infrastructure monitoring platforms) ITIL-aligned service management practices (incident, problem, change) Automation of operational activities (scripts, scheduled jobs, runbooks) Experience working in high-availability or 24/7 service ...

such as CyberArk (PAM), PKI services, or cross-domain/secure transfer solutions* Use of monitoring and alerting tools (e.g. SIEM, infrastructure monitoring platforms)* ITIL-aligned service management practices (incident, problem, change)* Automation of operational activities (scripts, scheduled jobs, runbooks)* Experience working in high-availability or 24/7 service ...

ability to cope, and thrive, in a fast paced, dynamic, and fun environment with varied and multiple demands #LI-AP1 Qualifications Required Skills ITIL/ITSM v3 Certification ServiceNow and other CRM software SQL Basic coding Building and using testing plans The ability to build relationships with key customers ...

requests and incidents. Basic understanding of one or more of the following: Infrastructure. Application management. ITIL. Microsoft 365 administration. Relevant experience working to an ITIL framework. Systems or application management experience. Strong attention to detail and ability to maintain accurate technical records. Good communication skills and the ability to work ...

security awareness training and present technical concepts clearly to both technical and non-technical audiences Relevant security certifications (e.g. Security+, CySA+, CISSP, CISM) and ITIL Foundation are desirable A proactive, collaborative and solutions-focused approach, with strong ownership, attention to detail, problem-solving skills and the ability to manage multiple ...

related field.Project management certification or demonstrable experience with structured delivery methodologies would be advantageous.Relevant technology, data, analytics, or IT service management certification, such as ITIL, Power BI, Microsoft Fabric, Azure, or equivalent, would be advantageous.Advanced experience as a Business Analyst within a technology services, data, analytics, reporting, or platform delivery ...

Project management certification or demonstrable experience with structured delivery methodologies would be advantageous. Relevant technology, data, analytics, or IT service management certification, such as ITIL, Power BI, Microsoft Fabric, Azure, or equivalent, would be advantageous. Advanced experience as a Business Analyst within a technology services, data, analytics, reporting, or platform ...