176 to 200 of 845 ITIL Jobs in the UK excluding London

with Server Architecture, VMWare, Veeam Experience with Windows Server, Active Directory, SharePoint Experience with Network Infrastructure, Firewalls, Switches, and Routers Desirable: Experience with IPS and IDS Experience with Linux ITIL Our non-negotiables: You must be eligible to work and live in the UK Due to the highly secure nature of the projects youll be working on, you must be More ❯

to manage multiple priorities and meet deadlines in a fast-paced environment. Team Collaboration: Proven ability to build rapport with clients and collaborate effectively with internal teams. Industry Standards: ITIL certification is required. Ticketing System Proficiency: Experience with Jira Service Management or a similar ticketing system. Experience: Minimum 5 years of experience in software client support. Interested? Apply directly through More ❯

and vendor relationships. A confident communication style, with the ability to translate technical concepts for non-technical audiences. A degree (or equivalent) in a related field and certifications (e.g., ITIL, CISSP, Microsoft) are highly desirable. Familiarity with the Power Platform (Power BI, Fabric) and Azure is a plus. What's in it for You? Excellent Salary: A competitive salary of More ❯

of incidents and service requests. Undertake hardware installation including electrical configuration, diagnostics and rectification. Operating system installation, configuration diagnostics and rectification. Application installation, configuration, diagnostics and rectification. Adherence to ITIL process, including (but not limited to); change management, incident management, problem management. Liaison with other elements of the Service delivery, project management and the Customer to ensure effective Customer focused More ❯

of incidents and service requests. Undertake hardware installation including electrical configuration, diagnostics and rectification. Operating system installation, configuration diagnostics and rectification. Application installation, configuration, diagnostics and rectification. Adherence to ITIL process, including (but not limited to); change management, incident management, problem management. Liaison with other elements of the Service delivery, project management and the Customer to ensure effective Customer focused More ❯

knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method . IT degree or equivalent experience. ITIL Foundation mandatory with extensive (three years) service management experience Extensive business experience and ability to build and maintain complex relationships. Experience of managing in a matrix management environment. Able and More ❯

be instrumental in maintaining high standards of IT support and strengthening relationships with key stakeholders to ensure that IT services are delivered in a reliable and effective manner. Requirements ITIL Foundation Certificate or higher. 5 years' experience in the last 7 working in an IT Service Delivery or similar role. Technical/IT background with at least 5 years' hands More ❯

out early life support activities such as providing support advice to initial users. Experience & Qualifications: Desirable to have working knowledge in RMS (Niche), Pronto and CAD systems Familiarity with ITIL or similar service management frameworks. Stakeholder/Customer Engagement and customer service. Demonstrable skills in managing complex workloads and performance delivery. GDPR, Data Protection awareness. Cyber security awareness. Some knowledge More ❯

Experience with large-scale SaaS platforms and integrations. Familiarity with email/web security platforms (e.g. Proofpoint, Forcepoint, Zscaler). Understanding of Atlassian tools such as Jira and Confluence. ITIL/ITSM certifications or relevant qualifications. About Us: CEF (City Electrical Factors) was founded in 1951 in the UK and has grown to become the UK’s leading electrical wholesaler More ❯

Hands-on experience with desktops, laptops, and telephony systems * Good knowledge of ITSM tools (ServiceNow preferred) * Valid UK driving license (travel to regional sites required) Desirable: * Microsoft Certifications/ITIL Foundation * Experience with SLAs and reporting * Comfortable supporting multiple locations and working independently If you have the required skills and experience required for this role, please apply using the link More ❯

skills. A proactive mindset with a bias for action , always looking to improve performance, security, and resilience. Bonus Points Certifications: PCNSE, JNCIP/JNCIE, AWS/Azure certs, CCSP, ITIL Experience with monitoring, forensic investigation tools, and configuration management (Chef, Puppet, Ansible) Familiarity with agile or DevSecOps environments Why This Role? Hands-on, high-impact: You're not just designing More ❯

non-technical stakeholders. Experience with IT service management frameworks, change control, and agile working practices. Desirable Skills Experience with PowerShell or other automation tools for infrastructure management. Familiarity with ITIL or similar service management methodologies. Knowledge of capacity planning, disaster recovery, and business continuity. Experience in the legal or professional services sector is a plus. Apply now to speak with More ❯

or similar IT support management position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware, and Microsoft infrastructure services (AD, DHCP More ❯

learn and develop new skills - training will be provided. Full UK driving licence. Nice to Have: Knowledge of Office 365, Exchange, Teams or Outlook. Backup systems experience. Familiarity with ITIL processes or service management tools. Key Benefits: Salary: £30,000 - £32,000 DOE Up to 5% bonus Industry certification support (Udemy & more) Career progression - this role has opened due to More ❯

REQUIREMENTS Experience in operations or service delivery within the IT/software sector Proven experience managing technical or professional services teams Strong knowledge of IT service management principles (e.g. ITIL) Experience in software implementation and support services; familiarity with HCL Domino is a plus Confident working with tools for forecasting, reporting, and project/resource management Excellent communication, stakeholder management More ❯

technical knowledge of Office 365, Active Directory, Intune , and ideally document management systems (such as iManage) Demonstrated leadership skills with the ability to motivate and grow teams Familiarity with ITIL, cybersecurity, and compliance frameworks Project management experience (PMP, PRINCE2, or Agile certification desirable) What’s on offer: Hybrid working (60% from home) 27 days annual leave plus bank holidays Private More ❯

skills Desirable Experience in managed services or multi-tenant environments Familiarity with compliance frameworks (ISO 27001, PCI-DSS, NIST) Relevant certifications (CEH, CISSP, Security+/CySA+, etc.) Knowledge of ITIL and experience with change-controlled environments Security Clearance (SC) or ability to be cleared More ❯

The desire to learn and the ability to maintain high levels of performance whilst working in what can be a high pressure environment. Although not essential a knowledge of ITIL, Microsoft Windows, Office and Active Directory would be advantageous, however appropriate training will be provided. You must have a flexible approach to your work whilst at the same time being More ❯

leadership. Effective communication & interpersonal skills, with the ability to work collaboratively in a fast-paced environment, potentially across multiple customer environments. Preferred Skills ServiceNow Certified System Administrator (CSA). ITIL v4 qualified. Experience with Agile/Scrum methodologies & tools. ServiceNow Certified Implementation Specialist (CIS), or other relevant certifications. Experience in designing and implementing AI solutions to enhance service operations capabilities. More ❯

IT Qualification (CompTia A+, MCP, VMWare) or equivalent experience Desirable Microsoft Professional Qualification (MCP, MCSA or Similar) Professional Membership (e.g. BCS) Additional Professional Qualification (e.g. Citrix, Cisco, VMware etc) ITIL Foundation Experience & Knowledge Essential Desktop PC support Dell PC & Laptop hardware Windows Operating Systems (7, 8, 8.1) Tablet devices (MS, Android, Apple) Desirable Windows Operating Systems Apple IOS & desktop/ More ❯

you don’t know! Ideally, you might have experience including: 2nd line support experience Office 365 and Azure Active Directory, including Group Policy Basic networking experience Any experience with ITIL, VOIP or ServiceNow would really set your application apart! I want to do that! If you’re for a new challenge and interested in working to establish a new IT More ❯

Business, or related field (MBA preferred). Nice to Have: Experience in a global delivery model. Industry domain knowledge (e.g., BFSI, Retail, Manufacturing, Healthcare). Familiarity with frameworks like ITIL, Agile, or SAFe. More ❯

we are looking for in a candidate... Strong knowledge and hands-on experience with D365 and POS systems. Proven ability to identify, prioritise, and resolve application issues. Experience with ITIL processes (Change, Incident, Problem, Service Request). Excellent communication, analytical, and problem-solving skills. Ability to work independently and collaboratively, including out-of-hours support. High commitment to continuous improvement More ❯

Desirable - or willing to learn - Microsoft Server 2003 Desirable - or willing to learn - Active Directory Desirable - or willing to learn - VMWare V5/V5.5 Desirable - or willing to learn - ITIL Please note: It's still worth applying even if you do not meet all the requirements above. They are passionate about investing in you and your career and if you More ❯

of IT infrastructure and network topology Comfortable with working flexible hours, including shift and potential on call responsibilities Security Clearance or willingness to undergo the clearance process is required ITIL certification is preferred but not essential Proficiency in Microsoft Office skills, Email, Word, and Excel Personal Skills: Self-motivated Able to work independently and take initiative with minimal supervision A More ❯