176 to 200 of 818 ITIL Jobs in the UK excluding London

client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Experience & Skills Proven experience in IT service delivery or IT operations management. Strong More ❯

Good understanding and ability to perform root cause analysis across a range of protocols and topologies (TCP/IP, HTTP & HTTPS, SMTP, FTP, DNS, DHCP, X500) . Knowledge of ITIL (ITIL Foundation certificate or experience working in ITIL environments). Previous experience of project delivery & implementation of detailed designs. Knowledge of MoD, CESG and other mandated government IT legislation. Certified More ❯

Proven ability to manage multiple projects and priorities in a fast-moving environment. Experience managing suppliers and budgets effectively. Excellent communication, problem-solving, and stakeholder-management skills. Familiarity with ITIL and structured project delivery methodologies (e.g. Agile or PRINCE2). This is your chance to join a market leading, award winning organisation with huge potential for career growth and earnings More ❯

and engaging staff in effective delivery of services as well as experience of directly managing staff including performance management and appraisals; Skills Essential Demonstrated knowledge and experience of using ITIL framework and standards to the delivery of IT infrastructure services Skills Essential Demonstrated knowledge of supporting an Office 365, WAN connectivity and cloud platforms (AWS, Azure); Disclosure and Barring Service More ❯

CE+). Excellent problem-solving, communication, and documentation skills. Qualifications: Bachelors degree in computer science , Information Technology , or a related field (or equivalent experience). Industry certifications such as ITIL , MCSE , CCNA/CCNP , AWS/Azure Solutions Architect are preferred. More ❯

projects and ad hoc operational projects. Assessing risks, identifying critical service and system dependencies and implementing countermeasures. Install, configure and maintain service, software, hardware and application components. Work to ITIL v4 framework. Tech stack: Microsoft Windows Server Operating Systems version 2016 and above Microsoft Office365 Exchange 2016 Hyper-V/VMware Azure Firewalls, switches, routing Servers, SANs Modis International Ltd More ❯

Take ownership of incidents and proactively drive continuous service improvement. What We’re Looking For: Strong infrastructure and end-user support background. Proven experience with incident and problem management. ITIL V3 Foundation qualification (or equivalent). Excellent communication, organisational, and troubleshooting skills. Ability to work collaboratively across teams and manage external stakeholders. Experience within financial services is a plus, but More ❯

and hyperconverged infrastructure. Strong knowledge of Windows and Linux Operating Systems. Understanding of business continuity and disaster recovery. Proving experience owning IT Infrastructure for a business end-to-end. ITIL certification (nice to have). Cybersecurity exposure. At Prime Trading Group, we value the diversity of our people and the varied experiences, expertise, backgrounds, and perspectives they bring. We work More ❯

scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. More ❯

with Microsoft 365, Azure AD, Fortinet firewalls, and Cisco switches Knowledge of VoIP systems and secure connectivity methods Certifications such as Microsoft Certified Administrator, CCNA, CISSP, VMware VCP, or ITIL Foundation Qualifications Demonstrable hands-on experience in infrastructure support and systems administration This is a great opportunity for someone who enjoys working in a collaborative environment and wants to make More ❯

solutions clearly. Previous experience in an MSP or consultancy setting is highly desirable. Desirable Certifications Microsoft Certified (Azure Administrator, Solutions Architect, or Security Engineer). VMware VCP or equivalent. ITIL Foundation. Vendor qualifications from Cisco, Veeam, NetApp, HPE, or Dell/EMC. Company Benefits 25 days holiday plus bank holidays and your birthday off. Pension and life insurance. Ongoing training More ❯

Strong organisational skills and attention to detail. Collaborative mindset, able to work effectively with colleagues and external stakeholders. Ability to balance empathy for end users with objective decision-making. ITIL Foundation certification (V3 or later). Experience within the financial industry is advantageous but not essential. Proactive in suggesting and contributing to continuous service improvement initiatives. Job Offer Competitive salary More ❯

experience in IT operations, confident in taking ownership and working across complex infrastructure. You'll bring: Knowledge of cloud and virtualisation technologies, particularly Microsoft 365 and Azure. Familiarity with ITIL/IT Service Management practices. Experience with networking (LAN/WAN, VPNs, load balancers, WiFi deployment). Skills in scripting/automation (PowerShell, Terraform). Understanding of security solutions (firewalls More ❯

experience in IT operations, confident in taking ownership and working across complex infrastructure. You'll bring: Knowledge of cloud and virtualisation technologies, particularly Microsoft 365 and Azure. Familiarity with ITIL/IT Service Management practices. Experience with networking (LAN/WAN, VPNs, load balancers, WiFi deployment). Skills in scripting/automation (PowerShell, Terraform). Understanding of security solutions (firewalls More ❯

tight deadlines Desirable Qualifications: SC Cleared or eligible to obtain clearance Microsoft certifications (e.g., MCSA, MS-102, AZ-104) VMware Certified Professional (VCP) CompTIA Security+ or equivalent PRINCE2 or ITIL Foundations (understanding of delivery frameworks) Personality & Fit: Willing to handle any part of IT delivery Confident on-site presence; thrives in collaborative settings Open to being fully onsite - both in More ❯

stakeholders at all levels - from C suite executives to technical SMEs. Qualifications Degree or HND in Information Technology (or equivalent professional experience). Relevant certifications such as TOGAF or ITIL are desirable but not mandatory. More ❯

aimed at improving performance. Manage exit of individuals as required. Manage and prioritise workload across the team to maintain optimum project delivery. 5 PROFESSIONAL QUALIFICATIONS/ACCREDITATIONS AND EXPERIENCE ITIL Intermediate level qualification (MALC) and education to degree level is desirable, but not essential. blue chip company experience. Experience of working in an SLA driven environment. Experience of working with More ❯

and experience. Relevant subject matter qualification (e.g. Microsoft//VMWare) or equivalent knowledge, skills and experience. Evidence of continued professional development Desirable Project Management Qualification (Prince2, SCRUM, etc) ITIL Qualification Skills Essential Able to plan and prioritise work. Analyse, investigate and resolve complex IT issues/problems. Able to communicate effectively with all levels of staff both within and More ❯

with an ability to produce technical reports and articulate risk to non-specialists. o Strong communication skills with the ability to document incidents clearly and concisely. o Familiarity with ITIL processes, change management, and major incident handling. o Eligibility for UK Security Clearance (SC/BPSS level minimum). Desirable o Experience of managing Linux systems at scale. o Experience More ❯

Azure, AWS) and their integration points with core enterprise systems. Familiarity with DevOps, CI/CD, and Infrastructure as Code concepts. Solid grasp of security, compliance (e.g., SOX/ITIL), and data governance principles. Exceptional leadership, technical management, and communication skills used to handling complex stakeholder relationships. Desirable Skills Certifications in Oracle Cloud, Azure, or AWS architecture. Experience with modern More ❯

SLAs, and maintain excellent communication with stakeholders * Proactive approach to keeping up with emerging technology trends and industry developments Desirable: * Understanding of Service Management disciplines, ideally aligned with the ITIL framework What you get in return: * £40,000-£50,000 per annum + bonus + benefits * Hybrid working (3 days in the Crewe office, 2 from home) * Opportunities for professional More ❯

such as Terraform. Strong communication skills and the ability to document and present complex technical concepts clearly. Microsoft certifications (e.g., Azure Administrator Associate, Azure Solutions Architect Expert) highly desirable. ITIL Foundation and/or relevant industry certifications beneficial. Personal Attributes Analytical, detail-oriented, and proactive in solving complex challenges. Passionate about continuous learning and staying ahead of emerging cloud technologies. More ❯

projects and ad hoc operational projects. Assessing risks, identifying critical service and system dependencies and implementing countermeasures. Install, configure and maintain service, software, hardware and application components. Work to ITIL v4 framework. Tech stack: Microsoft Windows Server Operating Systems version 2016 and above Microsoft Office365 Exchange 2016 Hyper-V/VMware Azure Firewalls, switches, routing Servers, SANs Modis International Ltd More ❯

third party suppliers to make the best use of available resources and optimise service delivery ensuring two-way communication and understanding of technical issues. The SBU works within an ITIL service management framework. The IM & T Technical Specialist should be educated to degree level or equivalent. The post holder should have an appreciation of the business requirements of the NSS More ❯

The role involves troubleshooting IT issues, assisting end-users, and escalating more complex problems when required. A strong emphasis is placed on delivering outstanding customer service and adhering to ITIL best practices. Role Incident and Service Request Management: Respond to and resolve incoming incidents and service requests via phone, email, or ticketing system. Log all incidents accurately and in detail More ❯