251 to 275 of 557 ITIL Jobs in the UK excluding London

service teams, and ensuring high-quality service delivery standards. Ideal candidates should have experience in service delivery management, MoD customer knowledge, and familiarity with ITIL and agile methodologies. The position is based in Basingstoke with regular travel to London and Corsham. #J-18808-Ljbffr ...

ensure ITSM tooling hygiene Key Requirements Strong experience in IT service operations in an outsourced/MSP environment Deep hands-on experience across ITIL processes (Incident, Major Incident, Problem, Change) Proven track record managing major incidents and high-pressure situations Experience working with Service Desk and multi-supplier environments Strong ...

Skills & Experience 1-3 years' experience in Application or Product Support (B2B/SaaS preferred). Strong troubleshooting and analytical skills. Good understanding of ITIL 4 principles. Strong SQL skills for querying, data validation and troubleshooting. Excellent communication and stakeholder management skills. If you'd like to hear more about ...

project work with our Direct Delivery team Experience Windows 10/11 & M365 Basic TCP/IP and LAN/WAN Troubleshooting experience ITSM & ITIL Experience Mobile Device maintenance Communicate confidently and build strong relationships across teams Take ownership of issues and follow them through to resolution Have hands ...

with excellent attention to detail. Ability to manage multiple priorities and work effectively in a fast-paced environment. Desirable Skills PowerShell, AWS, MySQL, Grafana, ITIL knowledge If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your ...

qualification preferred AI Technical appreciation in an educational environment Desirable Experience of achieving business results through a globally dispersed team in a matrix environment ITIL Certification Desirable Main Responsibilities: Product/service development & delivery Consultancy, analysis & problem-solving Relationship & stakeholder management Financial management Leadership & management They will keep people informed ...

effectively under pressure and a willingness to take ownership Positive and professional attitude Experience working in a pressurised customer focused Service Desk within an ITIL based environment What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Vibrant company ...

children. A full DBS check will be carried out on any successful applicant. Experience of using a service desk is also required and an ITIL qualification would be an advantage but not a requirement. You must be organised, be able to take ownership of service desk calls and be able ...

wholesale broadband business Knowledge of OSS/BSS systems, ticketing tools, and service monitoring platforms Understanding of SLA management and service performance reporting ITIL, CCNA, or equivalent industry experience Experience supporting major incidents or working in a service operations/NOC-style environment ...

commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through ...

controls (integration, data structures, risk/compliance). Results-oriented, resilient and adaptable, with a continuous improvement mindset. Frameworks/certifications desirable (e.g., ITIL, Lean Six Sigma) and experience in a process lead/owner/improvement role. Desirable: Lead by example and provide day-to-day direction, coaching ...

. Sole UK National status. Minimum of 5 years' experience in IT service delivery and/or IT change management. Strong experience operating within ITIL-based service environments . Experience establishing and managing SLAs, KPIs, and service performance metrics . Strong understanding of ITSM platforms , particularly ServiceNow . Good understanding … solving abilities. High levels of professionalism and integrity when handling sensitive information. Proficiency with Microsoft Office applications. Qualifications Essential IT Service Management certification (e.g., ITIL v3/v4 ). Desirable Bachelor's degree in Information Technology, Computer Science, or a related discipline. PMP or other recognised project management qualifications. Experience ...

computing Knowledge of networking fundamentals (DHCP, DNS, IP) and advanced troubleshooting Experience providing 3rd line or higher technical support in complex environments Familiarity with ITIL service management practices Industry certifications such as CCNP, MCSE, or equivalent Experience in field-based roles requiring travel and site work Exposure to medical ...

e.g. Lark, Teams, Slack). Exposure to multi-site or international environments. Knowledge of enterprise systems (CRM, ERP, etc.). Relevant certifications (CompTIA, Microsoft, ITIL). ...

environments. • Strong understanding of structured cabling, network hardware, and comms cabinet installations. • Excellent project management skills, including planning, scheduling, and resource allocation. • Familiarity with ITIL, Prince2, or Agile methodologies (certifications preferred). • Strong communication and stakeholder engagement skills. • Ability to manage multiple sites and vendors effectively Desirable Qualifications: • Technical certifications ...

value. You will: Own and deliver the Digital & IT strategy and operating model Modernise infrastructure, Microsoft 365, identity, Azure and device estate Establish strong, ITIL aligned service management foundations Strengthen security, compliance and data protection Lead implementation and optimisation of Dynamics 365 or similar business platforms Drive systems integration, automation ...

technology trends The Person: Security Architect Experience in a similar role and a variety of technologies SC Clearance Reference: BBBH25750 Keywords; TOGAF, Infrastructure, Architect, ITIL, Azure, DevOps, Angular, Software, Developer, C#, Networking, Cloud, Security, Network, If you are interested in this role, click 'apply now' to forward ...

technology trends The Person: Data Architect Experience in a similar role and a variety of technologies SC Clearance Reference: BBBH25751 Keywords; TOGAF, Infrastructure, Architect, ITIL, Azure, DevOps, Angular, Software, Developer, C#, Networking, Cloud, Security, Network, If you are interested in this role, click 'apply now' to forward ...

technical infrastructure teams. • Strong Linux systems administration experience within enterprise-scale environments. • RHEL • Debian • Ansible • Puppet • FAI • Zabbix • Experience working within Agile delivery environments. • ITIL Foundation certification or equivalent operational experience. • Strong troubleshooting and root-cause analysis skills. • Excellent communication and stakeholder management abilities. • Ability to balance strategic leadership with ...

contract renewals As a successful Software Asset Management Administrator, you will have: Proven experience as a Software Asset Management Administrator in enterprise environments ITIL v4 and SAM certification (IAITAM, CSAM, BCS or equivalent) Strong licensing knowledge (Microsoft, Oracle, IBM, VMware, Adobe, ServiceNow) Experience with audits, compliance, ELPs and optimisation initiatives ...

strong attention to detail Proficiencywith project management and/or PSA tools (e.g. ConnectWise, Autotask, Microsoft Project, or similar). Solid understanding of ITIL principles and IT service delivery lifecycle. Desirable Exposure to business telephony platforms such asEvonex,Callswitch, 3CX, Gamma Horizon PRINCE2 Foundation,AgilePM, or equivalent project management qualification ...

strong attention to detail Proficiencywith project management and/or PSA tools (e.g. ConnectWise, Autotask, Microsoft Project, or similar). Solid understanding of ITIL principles and IT service delivery lifecycle. Desirable Exposure to business telephony platforms such asEvonex,Callswitch, 3CX, Gamma Horizon PRINCE2 Foundation,AgilePM, or equivalent project management qualification ...

strong attention to detail Proficiencywith project management and/or PSA tools (e.g. ConnectWise, Autotask, Microsoft Project, or similar). Solid understanding of ITIL principles and IT service delivery lifecycle. Desirable Exposure to business telephony platforms such asEvonex,Callswitch, 3CX, Gamma Horizon PRINCE2 Foundation,AgilePM, or equivalent project management qualification ...

with AI/ML or agent-based tooling in operationsUnderstanding of identity, access control, and security best practicesExperience with OpenStack (Cinder, Manila)Awareness of ITIL or service management frameworks Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment ...

hospitality, fuel retail, or multi-site environments. Exposure to cloud-based payment platforms and API integrations. Project management certification (PRINCE2, PMP, Agile, Scrum). ITIL certification.PCI Professional (PCIP) or related payment industry qualifications.Payment Systems Manager, Payment Operations Manager, Head of Payments, Payments Technology Manager, POS & Payments Manager, Retail Technology Manager ...