301 to 325 of 557 ITIL Jobs in the UK excluding London

each incident to ensure the correct resolution and monitor the outcome for effectiveness. Excellent team player Desirable Knowledge, experience, or qualification of the ITIL V4 Foundation qualification, its practices, processes, and framework. Knowledge of Sophos Antivirus software, Mimecast, PDQ, Logitech, and PowerShell. Knowledge or experience of the Excalibur software program. ...

represents the department professionally. Person Specification Qualifications Essential Advanced IT Skills - including the ability to build and configure complex systems. Desirable Experience of ITIL Service Management Experience of Halo IT Service Management Experience Essential Significant relevant experience in an IT support role Significant relevant experience in IT stock management. Desirable ...

Service Management - Service Catalogue - ITIL - Government - SC clearance I am looking for a Service Management Analyst to join a busy team with our central government client. They are looking for someone to join their Service Catalogue team to manage and maintain the IT Service Catalogue so it accurately reflects ...

Service Management - Service Catalogue - ITIL - Government - SC clearance I am looking for a Service Management Analyst to join a busy team with our central government client. They are looking for someone to join their Service Catalogue team to manage and maintain the IT Service Catalogue so it accurately reflects ...

tuning, backup/recovery, security, HA/DR and Azure SQL Knowledge of SQL scripting, PowerShell and database administration best practices Experience working within ITIL service management environments ...

/compliance protocols, and perform performance tuning to ensure stability • Define end-to-end ServiceNow architecture aligned with enterprise standards and roadmap, designing across ITIL modules (ITSM, ITOM, ITAM, CMDB) Proven experience as a ServiceNow Architect • Expertise in ServiceNow scripting (Business Rules, Client Scripting, Flow Designer) • Deep knowledge of ServiceNow ...

manual or automated, ideally with ServiceNow - ITSM, CSM. Working experience of test and defect management tools, ideally Jira, Zephyr or DevOps. An understanding of ITIL, and experience of advising best practices, methodologies and test execution. Knowledge & experience of designing, developing and executing ATF test cases in ServiceNow. ServiceNow certification ...

work with both technical teams and stakeholders Desirable Exposure to public sector or regulated delivery environments Awareness of government security or assurance frameworks ITIL knowledge (v3 or v4) Interested? Apply now for more info. ...

source control tool for CI/CD. Experience in managing and tracking work using management tools like SF, LCT. Preferred to have understanding on ITIL concepts including Incidents, Problems, Change, Service delivery, transitions, etc. Excellent troubleshooting skills for Back End workflow management processes, batch management and Shell Scripting. Understanding ...

development. Wagestream App: Get paid on demand! Access to our Benefits Suite. About you: Strong IT Service background with a good understanding of ITIL frameworks and technical environments Excellent stakeholder management and communication Strong analytical, organisational and problem solving skills Proactive, self-motivated and collaborative approach with a strong sense ...

role, you'll need to have experience in a similar IT service improvement/IT service delivery role and be experienced with ITIL best practice. Coming from a technical hands-on background would be beneficial but not essential. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment ...

tuning, backup/recovery, security, HA/DR and Azure SQL Knowledge of SQL scripting, PowerShell and database administration best practices Experience working within ITIL service management environments The company Pilgrim's Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge ...

budget control experience Excellent stakeholder management skills, with the ability to bridge IT and business functions Knowledge of IT service frameworks and governance (e.g., ITIL, PRINCE2, Agile) Strong decision-making, prioritisation, and problem-solving skills Degree or equivalent in a relevant discipline (certifications beneficial) Job Offer Comprehensive salary benefits package ...

complex B2B sales cycles Excellent communication and consultative selling skills Highly self-motivated with a results-driven mindset Desirable: Knowledge of ITSM frameworks (e.g. ITIL, SIAM) Experience with integration or workflow automation platforms Background selling into MSPs, enterprise IT teams, or via channel/resellers Why Join Us? Join ...

complex delivery programmes and tight timescales. Strong stakeholder management and influencing skills. Experience leading virtual and co-located teams. Service Management qualifications such as ITIL, ISO20000, or IT4IT desirable. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will ...

relevant regulations, standards and best practices Your skillset may include: Experience in service delivery management, with a strong understanding of service management frameworks (e.g., ITIL, ISO/IEC 20000) Experience working with ILS delivery frameworks (e.g Def-Stan 00-600) Experience working with MOD customer Project Management experience Experience supporting ...

performance, and customer feedback. Contribute to the creation and maintenance of knowledge base articles and support documentation. Ensure all Service Desk activities comply with ITIL standards, organisational policies, and regulatory requirements. Skills and Attributes we are looking for Proven experience in an IT service desk or technical support role. ITIL ...

define, document, and implement scalable solutions using industry best practices, Microsoft security models, and modern automation approaches. The role supports both Agile and ITIL Continuous Service Improvement principles, ensuring that new workflows, processes, and service models are structured, resilient, and aligned to evolving business and security requirements. A major element … initiatives. Produce comprehensive technical documentation, including HLDs, LLDs, operational guides, runbooks, and service model documentation for internal and customer use. Work within Agile and ITIL-aligned processes to drive continuous improvement, operational consistency, and service excellence. Deliver clear communication and exceptional customer service, supporting both technical and non-technical stakeholders ...

facilitation skills. Ability to translate technical processes and digital support solutions into clear, practical guidance for analysts and end users. Desirable Knowledge of ITIL, Service Management practices and Service Desk operating models. Experience supporting ServiceNow enhancements, administration, reporting, knowledge management, catalogue improvements or digital support workflows. Experience using analytics, ticket … digital adoption frameworks, change management approaches or user enablement methods. Experience in international, defence, engineering or government-adjacent organisations. Relevant industry certifications such as ITIL Service Management, PRINCE2, Agile, Microsoft 365 or Power Platform. Company Information At First Recruitment Group we understand just how important it is to secure ...

discrepancies Strong organisation and time management skills Confident communicating with suppliers and internal stakeholders Positive and proactive approach Able to learn new systems quickly ITIL or Technology industry exposure would be beneficial but not essential Reasonable Adjustments: Respect and equality are core values to us. We are proud ...

designs and implement solutions * Working independently within onsite customer environments * Strong documentation and communication skills Desirable: * Experience within large enterprise or global infrastructure environments * ITIL operational process knowledge * Cisco certifications (CCNA, CCNP or equivalent) * VMware certifications * Data Centre networking experience * SD-WAN exposure * DNS operational knowledge Key Traits: * Strong deployment ...

Cisco Firewalls, Routers and Switches. Juniper networking platforms. SIEM and IDS/IPS solutions. Vulnerability Management and Penetration Testing tools. Computer Forensic tools. ISO27001, ITIL and GDPR. Qualifications and requirements: Minimum 5 years' experience designing and managing secure enterprise networks. Strong Cisco networking and firewall experience. Experience with Juniper platforms ...

scale IT estates. * Experience managing cross-functional teams and working with third-party suppliers or MSPs on infrastructure delivery. * Governance and controls - Familiar with ITIL, CAB, and production readiness requirements in enterprise environments. * PRINCE2, PMP, or Agile delivery certifications (e.g. Scrum Master, SAFe) are strongly preferred. For the full role ...

transition of project deliverables into live service. This role is subject to a standard DBS check. About You: You will hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification, and have experience in some technologies such as desktop refresh projects, server replacements, network or cloud infrastructure deployments. You will have ...

Will Need: To succeed in this role, you'll need to hold a recognised Programme or Project Management qualification such as PRINCE2 Practitioner, ITIL, PMP, or an equivalent qualification. Strong leadership and stakeholder management skills. Excellent communication and interpersonal skills. Good problem-solving and decision-making abilities. Attention to detail ...