51 to 75 of 556 ITIL Jobs in the UK excluding London

technical teams and directing the delivery of complex technical work. Advanced troubleshooting and problem-solving skills, with experience managing escalated incidents. Solid understanding of ITIL principles, service management processes, and industry best practices. Experience designing and implementing technical solutions and supporting project delivery. Strong knowledge of IT security principles, governance ...

technical teams and directing the delivery of complex technical work. Advanced troubleshooting and problem-solving skills, with experience managing escalated incidents. Solid understanding of ITIL principles, service management processes, and industry best practices. Experience designing and implementing technical solutions and supporting project delivery. Strong knowledge of IT security principles, governance ...

maintain data integrity across our provisioning platforms. What you’ll need Consistent record of working in an IAM role with strong operational and ITIL experience. Solid understanding of the identity management lifecycle, access governance and privileged access management. Strong understanding of modern Identity and Access Management (IAM) principles ...

agreed ICT guidance. Experience At least 5 GCSE passes or equivalent including Maths and English An accepted industry qualification e.g., Microsoft, Cisco, CompTIA, ITIL– or if not held, be willing to undertake Proven track record of providing first-line service desk support with network and server experience. Experience of Microsoft ...

work independently whilst collaborating with wider business teams. Desirable Experience supporting retail or multi-site environments. Microsoft Dynamics certifications. Shopify Partner or integration experience. ITIL Foundation certification. Active Directory and remote support experience. What's on Offer Permanent opportunity. Hybrid working with 4 days per week onsite in Rutland . ...

Power BI, Dynamics 365 or other ERP/General Ledger platforms - Desirable Project management or service management certifications such as PRINCE2, MSP, Agile or ITIL - Desirable What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy ...

device management Networking fundamentals (DNS, DHCP, TCP/IP, VPNs) Security principles and best practices Experience working with ITSM tooling (e.g. ConnectWise Manage) and ITIL-aligned processes Fluent spoken English with very good writing skills (e.g. wiring technical documentation) 3rd Line Support Engineer, M365, Cloud, MSP, Lead to Consultant McGregor ...

onsite and remote support to maintain local infrastructure and ensure high service availability. Collaborate with global IT teams, partners, and vendors while conforming to ITIL processes. What We're Looking For: Experience: At least 2 years of experience in a technical IT customer support (2nd level IT support) role. Skills ...

cost-awareness and optimisation activities within AWS environments. Knowledge, Skills and Qualifications Essential • Experience in IT support and systems administration. • Basic understanding of ITIL, DevOps, Agile, and Kanban principles. • Exposure to Linux administration and troubleshooting. • Hands-on exposure to AWS core services (EC2, S3, RDS, IAM, CloudWatch). • Understanding ...

expertise with a proven track record of mitigation Excellent written and verbal communication skills The ability to work collaboratively across multiple teams and disciplines ITIL Foundation or similar service management qualification (desirable) Experience in construction, building materials, or related industries(desirable) Knowledge of SAP/ERP implementations and cutovers Change ...

prioritise time and tasks as necessary Ability to drive and facilitate change Ability to influence and negotiate Ability to meet critical deadlines Other qualifications ITIL Foundation (v4) ITSM experience with ServiceNow ...

Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Experience working on projects to install or upgrade commercial SaaS ...

Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Experience working on projects to install or upgrade commercial SaaS ...

other departments and IT teams to resolve complex issues and improve service delivery. Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines. Provide excellent customer service, maintaining a professional demeanour and ensuring high user satisfaction. Adhere to the Prolinx Security Policies in all practices to ensure ...

required by the Service Support Manager and the Service Desk Team Leaders. Qualifications GCSE grade C/5 in English and Maths, or equivalent. ITIL Foundations. Aspiring Managers. Experience/Knowledge Experience working within an IT service desk/IT Support environment. A customer services background. Experience supporting Microsoft operating ...

support environment is advantageous, though not essential (full training provided) Familiarity with ServiceNow and/or Jira Service Management tools is desirable ITIL Foundation certification (or working towards) is preferred Clearance Requirements: BPSS Pre-screening required to start SC required for the role Must hold or be eligible to apply ...

Strong knowledge of Windows 10/11, Intune, Configuration Manager, Active Directory/Entra ID and Microsoft 365. Expertise in Zero Trust, endpoint security, ITIL, ServiceNow and security assurance frameworks. Experience working in highly secure, regulated or Defence/Government environments is highly desirable. What You'll Bring A strategic ...

Windows environments Experience in a 2nd line or senior IT support role Ability to mentor and support junior colleagues Good understanding of ITIL or structured service desk processes (formal certification not required) Strong communication skills and stakeholder management ability Customer-focused approach with a proactive attitude What Our Client Offers ...

processes and SLA adherence Familiarity with CAT5/fibre patching Full UK driving licence and eligibility for nuclear-licensed site clearance Desirable Skills & Certifications ITIL Foundation SCCM knowledge Microsoft and CompTIA certifications (A+, Network+, MCP) Behaviours Service excellence mindset; structured and methodical approach Team-oriented; promotes collaboration and knowledge sharing ...

sponsorship Desirable (Not Required) Any vendor or industry certification such as CompTIA A+, Microsoft Fundamentals (MS-900, AZ-900), Google IT Support Certificate or ITIL 4 Foundation Some prior exposure to a service desk, helpdesk, retail tech support, university IT helpdesk or similar customer-facing technical role Familiarity with basic ...

backed environments. Exposure to cryptographic services supporting applications, databases, platforms, and distributed systems. Experience with Python or scripting for operational automation. Understanding of ITIL processes and service management disciplines. Experience with incident response, problem management, and change/release management. Familiarity with SharePoint, Confluence, and JIRA. Unix and Windows operating ...

technical presentations. Excellent communication and stakeholder management skills. Strong analytical and problem-solving abilities. Desirable Degree in Information Technology, Computer Science, or equivalent experience. ITIL Foundation or similar ITSM knowledge. Discovery platform certifications. Experience with application dependency mapping and service mapping. Previous consulting or professional services experience. Experience leading small ...

within Utilities, Water, Energy, or other critical infrastructure sectors. * Telecommunications or IT Network support experience. * Hardware installation and maintenance experience. * Programming or Scripting knowledge. * ITIL Foundation v4 certification (or higher). * Degree in Computer Science, Mathematics, Science, Database Administration, or a related discipline. This is an excellent opportunity ...

unfamiliar technology systems Solid grasp of cybersecurity concepts and operational risk, including the ability to pivot incident response for potential security impact Experienced in ITIL-aligned practices (Incident, Problem, Change) in enterprise environments Outstanding written and verbal communication skills; able to translate technical detail into business risk and action Strong ...

experience * Clear communication with both technical and non-technical stakeholders * A practical, hands-on approach Useful experience includes AWS, NetSuite or wider ERP systems, ITIL, Microsoft certifications or working alongside transformation/project teams. This role would suit someone who enjoys taking ownership, bringing structure to a busy IT environment ...