51 to 75 of 979 ITIL Jobs in the UK excluding London

services quickly.Good knowledge of IT Service Management (ITSM) practices, including Incident, Problem, Change, Service Level, and Supplier Management, supported by a strong understanding of ITIL frameworks and best practice.Experience analysing incident trends, service performance metrics, and operational data to identify risks, improve service stability, and drive continual service improvement initiatives.Excellent ...

quickly. Good knowledge of IT Service Management (ITSM) practices, including Incident, Problem, Change, Service Level, and Supplier Management, supported by a strong understanding of ITIL frameworks and best practice. Experience analysing incident trends, service performance metrics, and operational data to identify risks, improve service stability, and drive continual service improvement ...

requirements and identify areas for improvement. Process Improvement Continuously review and optimise service desk processes to improve efficiency and service quality. Implement and maintain ITIL-aligned practices for incident, problem, and change management. Drive initiatives that enhance customer satisfaction and operational performance. Strategic Leadership Collaborate with wider business teams ...

Understanding of SAP architecture, integration points and data migration techniques Knowledge of SAP security patching requirements and approaches Familiarity with IT service management principles; ITIL Foundation certification is advantageous Excellent analytical and problem‐solving skills with strong attention to detail Confident communication skills, able to explain technical concepts ...

security practices Technical problem solving and resolution of application-related issues Collaboration with engineering, SOC, and service management teams Experience working within security and ITIL-aligned environments Delivery within secure/enterprise/defence environments Desirable Experience with SIEM/EDR/vulnerability management tools (e.g. Splunk, Trellix, Tenable ...

security practices* Technical problem solving and resolution of application-related issues* Collaboration with engineering, SOC, and service management teams* Experience working within security and ITIL-aligned environments* Delivery within secure/enterprise/defence environments## ## Desirable:* Experience with SIEM/EDR/vulnerability management tools (e.g. Splunk, Trellix, Tenable ...

technical and business functions. • Strong written and verbal communication skills. • A collaborative, adaptable and improvement-focused approach. It would also be advantageous to have: • ITIL 4 Foundation certification or higher. • Experience supporting FCA, PRA or Operational Resilience requirements. • Knowledge of financial services regulatory and audit environments. • Experience implementing AI-assisted ...

technical teams, customers, and senior stakeholders. Your Skills and Experience Proven experience within Problem Management, Service Management, or Service Integration environments. Strong understanding of ITIL and IT Service Management principles. Experience conducting and facilitating Root Cause Analysis investigations. Knowledge of Incident Management, Change Management, Service Level Management, and Supplier Management ...

platform. Qualifications Essential : Proven experience in application support, ideally with finance platforms, particularly OneStream; strong understanding of Service Management frameworks such as ITIL; solid background in operating system management (Windows/Linux), application troubleshooting and performance optimisation, log analysis, system monitoring, and incident management; ability to collaborate effectively with technical ...

hold, or be eligible and willing to obtain and maintain, the required clearance. Desirable ServiceNow experience, particularly Incident, Request, Knowledge or Major Incident workflows. ITIL 4 Foundation or higher. Working knowledge of Intune, Entra ID, Autopilot, Defender, PowerShell or endpoint-security tooling. Experience in a secure Government, defence or regulated ...

service operation. What we're looking for Proven experience managing Service Operations within a large-scale, complex or multi-supplier environment. Strong understanding of ITIL 4 and IT service management best practice. Experience managing or overseeing Service Desk and End User Compute services. Strong ServiceNow governance, product ownership or managed ...

ensureISO/compliance standards. Automation Develop scripts andtools to improveefficiency and reducemanualeffort. Collaboration Partner with Developmentand IT teamsto support applicationdelivery and resolvedeployment issues. ITIL Operations Manage incidents,requests and problemresolution across theDevOps and applicationstack. Qualifications and Experience:- 3+ years' experience in a DevOpsrole, ideally withina security-focusedor highly regulatedenvironment. Strong ...

fast-paced environment. • Experience using enterprise ITSM platforms. Desirable • Active Directory administration experience. • Knowledge of Intune, Endpoint Management or Azure Active Directory. • ITIL Foundation certification or awareness. • Experience supporting enterprise-scale public sector or corporate IT environments. • CompTIA A+, Network+ or other entry-level technical certifications During onboarding, knowledge transfer ...

Mimecast Zscaler, FortiGate or Aruba PowerShell, infrastructure automation, AI or Power Platform Cybersecurity or information-security technologies Telephony, SIP trunking and call routing ITIL Foundation or Microsoft Azure certifications Professional services or similarly demanding corporate environments In return, you will be rewarded with an annual bonus, hybrid working, private medical ...

/Replication Technologies such as Veeam and Skykick Unified Communication solutions such as Microsoft Teams Monitoring and RMM solutions Renewing and managing server certificates ITIL for service management Industry-recognised accreditations relating to the above How We Take Care of You As well as offering a competitive salary, we have ...

Experience of the development of design and documenting technical solutions Proactive and logical approach to fault identification, troubleshooting and problem solving. Working knowledge of ITIL What we are looking for: Network technologies; All LAN/WAN components, routing and protocols Windows Server and storage architecture solutions MS Exchange and messaging ...

transactional and reporting systems and data warehousing. Experience of working closely with other key functions such as Manufacturing and Supply Chain. An appreciation of ITIL Functions & Processes. Business leadership experience of teams and functions utilising complex ERP systems. Knowledge and experience of project and service delivery disciplines including business analysis ...

services delivery to business areas, with the quality levels defined in the agreed SLA’s. • Responsible for OT Service conformance in accordance with ITIL best practice and Group Global standards for Service Desk operation, Change Management, Incident Management, Configuration Management, Problem management and Reporting. • To establish and assure the required ...

plans that support controlled technology change. Desired skills Familiarity with application portfolio management and tools used to map application relationships and dependencies. Familiarity with ITIL, change management, release management and service transition processes. Knowledge of Agile, Waterfall or hybrid delivery approaches. Experience Demonstrable experience as a Technical Business Analyst working ...

architecture (e.g., COBIT/TOGAF) or a related discipline. Experience with public cloud, platform engineering, developer platforms, infrastructure automation or continuous delivery. Knowledge of ITIL, service management, enterprise architecture, technical risk, legacy modernisation, observability or cloud cost management. Relevant product, cloud, architecture, service-management, security or Agile accreditation. Demonstrable experience ...

AppSense VMware vSphere and VMware Cloud technologies Microsoft Hyper-V SimpliVity (desirable) PowerShell scripting and automation Disaster Recovery and Business Continuity solutions ServiceNow and ITIL-based service management. Experience & Attributes Excellent problem-solving and troubleshooting skills. Strong customer-facing communication and stakeholder management experience. Experience working with multiple suppliers, MSPs ...

improvement and automation opportunities. What We’re Looking For Experience working in Identity and Access Management, ideally within a regulated environment, with knowledge of ITIL-aligned processes. Knowledge of SSO, SCIM, Role Based Access Control, and user provisioning and deprovisioning. Strong knowledge of Microsoft Entra ID (Azure AD), with ...

Microsoft Power Platform, Azure Automation Familiarity with scripting tools like Python, Ansible, Shell Understanding of cloud platforms (AWS, Azure) and automation tools Awareness of ITIL, ISO 20000, ISO 27000 standards If you're looking for a role where your technical expertise makes a real impact—and you want to grow ...

colleagues. Advanced Excel skills; Power BI knowledge is desirable. Ability to obtain or maintain the required UK Government Security Clearance. Desirable qualifications and experience ITIL 4 or relevant ServiceNow certification. Managed service, regulated environment or complex enterprise CMDB experience. Evidence of process improvement, automation, service transition or tooling integration delivery. ...

/4 HANA or similar ERP platforms would be advantageous. Relevant project management or service management qualification, such as PRINCE2, PMP, Agile, Scrum or ITIL, would be beneficial. Competencies Delivery focused, organised and able to manage multiple priorities. Strong communicator who can engage confidently with technical and non‐technical stakeholders. ...