76 to 100 of 507 ITIL Jobs in the UK excluding London

Experience with Microsoft 365 products (Office365, SharePoint, Teams, Exchange Online, etc.) Good understanding of computer systems, mobile devices and other tech products Knowledge of ITIL Incident Management best practices It would be a real bonus if you have: Working experience in a global context is a plus Exceptional analytical ...

well as understanding of Anti virus products. Ability to conduct training sessions for users on new systems and features. Experience with ticketing systems and ITIL frameworks. Proactive approach to identifying and resolving potential issues before they impact customers. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ ...

Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management, Service Request Fulfilment and Change Management. Experience working within PRINCE2 projects, as a team resource. ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

Troubleshooting Desirable Level 2 - 3 IT Qualification or equivalent demonstrable experience CompTIA A+ or similar training CompTIA Network+ or similar training Microsoft 365 Fundamentals ITIL Foundation Certification Windows Server administration Basic awareness of cybersecurity and service desk processes (ITL Foundation) Full UK Drivers licence Hays Specialist Recruitment Limited acts ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

Desktop Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential. Apply today and become the force behind our long-term IT reliability and performance.In return, you will be rewarded ...

environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential. Apply today and become the force behind our long-term IT reliability and performance. In return, you will ...

maintaining high service standards. Work productively to achieve and exceed SLAs, KPIs, and profitability targets. Essential Experience and Knowledge: Previous experience working on an ITIL-based service desk. Basic knowledge of Active Directory configuration and administration. Understanding of DNS. Basic router configuration and support experience (ideally Cisco, Draytek). Experience ...

Microsoft 365, Intune, Entra ID (Azure AD), Exchange, and Teams On Prem to cloud migration experience Proven infrastructure or operations leadership experience Background in ITIL-led service environments Experience managing hybrid/cloud estates and modern workplace technologies Ability to balance strategic thinking with technical execution Insurance or broader financial ...

scale service transitions, including incumbent supplier exit Strong commercial acumen with demonstrable P&L ownership Experience operating at executive and director level with customers ITIL v3 or v4 Foundation (or higher) Strong understanding of IT infrastructure, service operations, and governance Ability to operate effectively in complex, high-risk, and secure ...

reporting skills. Microsoft certifications (e.g., MS-102, MD-102, SC-200, SC-200) are a plus. Experience with scripting (PowerShell) for automation. Familiarity with ITIL practices or helpdesk systems. *By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting ...

ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available Experience and knowledge of service management frameworks (ITIL - Incident, Problem, Change and SLAs). Demonstrable experience of producing and rapidly delivering minimum viable solutions, results focused with ability to prioritize the most impactful ...

ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available Experience and knowledge of service management frameworks (ITIL - Incident, Problem, Change and SLAs). Demonstrable experience of producing and rapidly delivering minimum viable solutions, results focused with ability to prioritize the most impactful ...

ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available Experience and knowledge of service management frameworks (ITIL - Incident, Problem, Change and SLAs). Demonstrable experience of producing and rapidly delivering minimum viable solutions, results focused with ability to prioritize the most impactful ...

Desirable Routers, switches, VPN, Skype Experience in troubleshooting exchange/outlook issues Knowledge Essential Windows 10 Desirable The NHS and it's Operational Structures, ITIL processes other Essential Full driving licence, Ability to travel Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions ...

estate monitoring Maintaining accurate IT asset records and technical documentation Assisting with IT projects, system improvements, and new technology deployments Working in line with ITIL practices, security policies, and quality standards Background and Experience: Proven experience delivering 1st and 2nd line IT support Strong working knowledge of Windows desktop ...

virtualisation technologies such as Hyper-V or vSphere Familiarity with backup, firewall and web filtering solutions Experience supporting mobile devices (Apple and Android) ITIL knowledge or certification Experience working within an education environment BENEFITS Competitive rates of pay Professional development opportunities Career pathways across the organisation Teacher/Local Authority ...

similar). Project certifications (PRINCE2, AgilePM, Scrum Master). Experience in regulated environments or membership-based organisations. Familiarity with GDPR, information governance, and ITIL service transition. Benefits: 2-year FTC paying up to £90.000/year (DOE). Hybrid working model in Edinburgh. ...

Skills Familiarity with monitoring and alerting tools to support proactive incident management. Experience with event-driven and microservices architectures or cloud networking. Exposure to ITIL framework and best practice processes. ...

Familiarity with cloud-based VoIP platforms * Experience supporting remote users and office networks * Understanding of cyber security best practices and endpoint protection * Exposure to ITIL frameworks and ticketing systems * Experience delivering user training or knowledge sharing To Apply Please apply directly through this advert or email your ...

engage with clients and colleagues at all levels. Experience working to SLAs and KPIs, with a focus on continuous improvement. Certifications such as Microsoft, ITIL or CompTIA would be beneficial, but not essential. Why Join? You will be part of a collaborative, people-first MSP where leadership is about empowering ...

time management skills Full UK driving licence Right to work in the UK Eligible for SC security clearance Desirable Knowledge of PRINCE2 Foundation ITIL qualification or familiarity with IT service management frameworks Microsoft technical certifications WHY JOIN Be part of a forward-thinking team delivering real impact Gain hands ...

client network environments Build key relationships with key technical contacts at client sites and third parties Key Skills Qualifications such as MCSA, AZs & ITIL would be highly beneficial towards your application Strong knowledge of Windows OS, 10 & 11 Strong demonstratable experience of Azure & Intune Excellent PC problem solving skills Proven ...

line technical support as the final escalation point for all EUC-related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining ...