76 to 100 of 512 ITIL Jobs in the UK excluding London

major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised ...

analysis. Strong user facing IT support background. Supplier and stakeholder management experience. IT governance, audit and compliance exposure. IT related degree or equivalent experience. ITIL Foundation and Microsoft certifications desirable. In return as IT Support Team Leader, you will join a fantastic organisation within critical infrastructure, offering a role with ...

analysis. Strong user facing IT support background. Supplier and stakeholder management experience. IT governance, audit and compliance exposure. IT related degree or equivalent experience. ITIL Foundation and Microsoft certifications desirable. In return, you will join a fantastic organisation within critical infrastructure, offering a role with real purpose and impact. ...

best use of available resources and optimise service delivery ensuring two-way communication and understanding of technical issues. The SBU works within an ITIL service management framework. The Candidate The IM & T Principal Engineer should be educated to degree level or equivalent. The post holder should have an appreciation ...

include: SRE Operating Model & Ways of Working : Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery. Reliability Measures (SLIs/SLOs) & Error Budgets : Establish service measures and targets (SLIs/ ...

with AWS and/or GCP managed database services. Strong automation and scripting skills using Python, Shell, SQL, or similar languages. Experience working in ITIL/SLA-driven production environments. Excellent troubleshooting, analytical, and communication skills. Excellent communication and interpersonal skills, with the ability to build rapport and trust with ...

deliver ongoing service improvements. Key Requirements Experience managing capacity and performance in IT environments Hands-on experience with AWS and Azure Strong knowledge of ITIL v3/v4 (certification required) Experience with monitoring/observability tools (e.g. Zabbix, Grafana, Kibana, OpenSearch) Knowledge of Windows and Linux server environments Scripting skills ...

Cisco ISE/Aruba ClearPass) Familiarity with ITSM tools (e.g. ServiceNow) Confident working directly with customers and senior stakeholders Desirable Cisco CCNP (or equivalent) ITIL v4 Foundation Knowledge of Cyber Essentials/ISO 27001 Experience with Infoblox DDI Experience managing change, problem, and major incidents Security clearance (BPSS ...

tasks as directed by IT leadership About You Qualifications Diploma or NVQ in IT or a communications-related subject (desirable, not essential) Awareness of ITIL or similar frameworks is advantageous Experience Comfortable using computers and common business applications Previous experience in a customer-facing role Skills & Knowledge Strong communication ...

Experience working with cloud platforms such as AWS, Azure, or GCP within SAP environments. Experience delivering end-to-end SAP implementation programmes. Knowledge of ITIL processes and change management methodologies. SAP certifications relevant to SAP architecture or integration technologies. Previous consulting or client-facing experience. ...

Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft 365, AWS Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation is desirable but not essential One of CCNA, VCP, NCDA is desirable. Can do attitude and willingness to collaborate; team player mindset. Please ...

issues Experience of supporting and developing others, sharing knowledge and promoting a positive team culture Ability to contribute to capability building within a team ITIL 4 Foundation (training can be provided) Technical skills: Demonstrable experience working with Unix/Linux environments, including shell scripting Experience of automation and monitoring within ...

undertaking user administration and access related tasks. Key Skills and Experience (not all essential) Previous experience working on an IT Service Desk in an ITIL environment at 1st/2nd/3rd line technical support level. The role and responsibilities can be tailored depending on your current level of technical ...

routers, switches) Experience supporting Windows Desktop, Microsoft 365 and Active Directory Advanced knowledge of Microsoft suite of products Qualifications (not essential) Microsoft 365 Fundermentals ITIL knowledge or certification CompTIA IT Fundamentals+ (ITF+) Customer service training Why Join? Be part of a friendly, forward-thinking team making a real impact ...

above in English & Mathematics or equivalent Industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification ITIL Foundation Qualification (desirable). What we offer We offer great rewards and perks including: excellent supervision, peer support, learning opportunities and career prospects retail and lifestyle discounts ...

Microsoft Windows Server, SQL, IIS Practical experience in log analysis Working experience in large-scale client upgrades/refresh programme Good knowledge in ITIL service Delivery and Service Support Good problem solving skills Knowledge/experience of working with virtual environments(VMware/Hyper-V) Knowledge/experience of working ...

troubleshooting Understanding of LAN, WAN & Wireless networking technologies Administration of virtualised infrastructure a key advantage Any of the following industry certifications are an advantage: ITIL, MCSA/MCSE, CCNA or Computing related degree For more information, please apply with your CV in the first instance. ...

Dell EMC storage (or similar enterprise-grade tech). Cloud & Service: Strong experience with Microsoft 365/Hybrid cloud and a solid understanding of ITIL frameworks. Mindset: A logical, methodical problem-solver who thrives in fast-paced, evolving environments. Package & Hours Salary: £65,000 - £70,000 (dependent on team size ...

personal projects, or work experience) Basic awareness of infrastructure concepts (e.g., Active Directory, DNS, DHCP) Interest in the gaming or creative industry Awareness of ITIL or IT service management concepts Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents ...

stakeholder knowledge to problem solving An understanding and experience of implementing into a live IT infrastructure environment Experience of Agile Project Management methodology ITIL Foundation V4 or V5 level accreditation infrastructure or equivalent Where and how you'll work: This is a full time, fixed term (12 months) position ...

goals Act as senior IT business partner, owning end-to-end demand to delivery lifecycle Lead application management, support and delivery using Agile and ITIL-aligned models Drive IT landscape simplification, standardisation and regional harmonisation Ensure high availability, performance and security of business-critical applications Oversee IT operations, escalation management ...

ongoing service as part of deployment. o As part of implementation, work with the wider Digital Services team, to ensure that the appropriate ITIL based Service Management processes are in place to support the new service\solution once live. o Initiate, develop and maintain relationships with service users, where appropriate ...

solving skills, and professional integrity. Experience in project documentation, governance, and reporting. Desirable: Formal project management certification (PRINCE2, PMP, or Agile) and/or ITIL Foundation . Location Hybrid, a mix of office and homeworking. This role will be based at our Peterborough offices on the Lynchwood Business Park. ...

Strong communication skills and the confidence to work across the business A full, clean driving licence Relevant certifications such as CompTIA, Microsoft, Cisco or ITIL would be advantageous but are not essential. This is an office-based role in Shrewsbury, working Monday to Friday 8.30am to 5pm. There ...

SLAs/KPIs in a ticketed environment Nice to have: * Exposure to Terraform/Ansible* Voice recording platforms, IP networks or storage tech* ITIL Foundation, Microsoft Azure certs, or a CS/IS degree The kind of person we need: reliable, methodical, good with people as well as systems. Comfortable ...