76 to 100 of 1,016 ITIL Jobs in the UK excluding London

to IT governance, risk, and compliance in a financial context. Implement new functionalities while maintaining existing critical services. Proactively identify and mitigate risks to prevent outages. Adhere strictly to ITIL processes . Support audits and ensure regulatory compliance . Manage key vendor relationships. Document processes and standards. Qualifications: Proven team leadership experience in financial services or a regulated environment . … Expertise in Windows Server, VMware, Microsoft technologies (AD, Exchange, O365), Dell, Citrix, Azure AD, PowerShell, security products, and storage. Strong problem-solving and communication skills. Desirable: ITIL, networking, O365, and systems monitoring. If you're ready to make a significant impact, apply today More ❯

skills, able to explain technical concepts to varied audiences - Candidates must hold an active SC Clearance Desirable Skills: - Certifications: VMware VCAP/VCIX, Cisco CCNP/CCIE, Microsoft, TOGAF, ITIL - Experience in regulated sectors (defence, healthcare, finance) - Knowledge of hybrid infrastructure and cloud readiness More ❯

tech platforms (e.g., iManage, Litera, Intapp). Experience working with GenAI tools, prompt engineering, and AI governance. Proficiency in Microsoft 365, Entra AD, Azure, and Windows Server. Familiarity with ITIL-based service management (ConnectWise experience a plus). Excellent problem-solving, stakeholder engagement, and communication skills. Relevant certifications (e.g., Microsoft Azure, ITIL, iManage Certified Engineer) highly desirable. For full details More ❯

Security, VM etc Extensive knowledge in IP networks and multi - platform server environments. Experience with the maintenance of Exchange 2013, SQL Server, Symantec Enterprise Protection, Backup Exec. Understanding of ITIL Principal Duties, Responsibilities & Accountabilities: Responsibilities: To support and monitor existing infrastructure, perform preventative maintenance work, backup and perform other regular support activities to ensure effectiveness and to provide cover on More ❯

networks, IT infrastructure, Infrastructure, service level agreements, Asset management etc) Familiarity with information management practices, system development life cycle management, IT services management, infrastructure and operations, and EA and ITIL frameworks Technical IT (security, transaction processing, user interface, data management, Operating Systems Services) Ability to design innovative solutions whilst adhering to strong security constraints. Interpersonal Skills Ability to engage and More ❯

security. Lead a 24 7 support model for internal platforms and services, including service desk, incident management, access control, and remote support. Ensure high-quality internal service delivery through ITIL-aligned practices, KPIs, and SLAs. Drive automation and self-service capabilities for common support tasks to improve efficiency and user experience. Collaborate with the CTO and technology leaders to align More ❯

the ability to influence and gain required customer involvement to resolve and close tickets timely. Skilled in troubleshooting, preferably with experience of working as a support consultant in an ITIL environment. Advantageous Qualifications and Skills Additional Skills: Databricks, Python, .NET Framework (C# or VB.NET) IBM Cognos BI or IBM Planning Analytics Azure Fundamentals (AZ-900), Data Fundamentals (DP-900), Azure More ❯

using Lean6Sigma framework to ensure clarity, cohesion, and consistency in how work is performed across GIS. Maintain awareness of IT department standards, measures, and processes, with beneficial knowledge of ITIL and IT4IT standards. Support the development of the GIS Transformation programme and lead the ITOM deployment. This includes supporting the introduction of industry-leading practices such as ITIL, Agile, or … in the usage of MS Visio Familiarity with SAP Lean IX is an added advantage Project Management (ideal): Certification in PMP, Prince2, Agile Project Management Business and IT (knowledge): ITIL 4 DevOps practices and tools SAFe 6.0 Digital transformation About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT More ❯

using Lean6Sigma framework to ensure clarity, cohesion, and consistency in how work is performed across GIS. Maintain awareness of IT department standards, measures, and processes, with beneficial knowledge of ITIL and IT4IT standards. Support the development of the GIS Transformation programme and lead the ITOM deployment. This includes supporting the introduction of industry-leading practices such as ITIL, Agile, or … in the usage of MS Visio Familiarity with SAP Lean IX is an added advantage Project Management (ideal): Certification in PMP, Prince2, Agile Project Management Business and IT (knowledge): ITIL 4 DevOps practices and tools SAFe 6.0 Digital transformation About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT More ❯

using Lean6Sigma framework to ensure clarity, cohesion, and consistency in how work is performed across GIS. Maintain awareness of IT department standards, measures, and processes, with beneficial knowledge of ITIL and IT4IT standards. Support the development of the GIS Transformation programme and lead the ITOM deployment. This includes supporting the introduction of industry-leading practices such as ITIL, Agile, or … in the usage of MS Visio Familiarity with SAP Lean IX is an added advantage Project Management (ideal): Certification in PMP, Prince2, Agile Project Management Business and IT (knowledge): ITIL 4 DevOps practices and tools SAFe 6.0 Digital transformation About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT More ❯

using Lean6Sigma framework to ensure clarity, cohesion, and consistency in how work is performed across GIS. Maintain awareness of IT department standards, measures, and processes, with beneficial knowledge of ITIL and IT4IT standards. Support the development of the GIS Transformation programme and lead the ITOM deployment. This includes supporting the introduction of industry-leading practices such as ITIL, Agile, or … in the usage of MS Visio Familiarity with SAP Lean IX is an added advantage Project Management (ideal): Certification in PMP, Prince2, Agile Project Management Business and IT (knowledge): ITIL 4 DevOps practices and tools SAFe 6.0 Digital transformation About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT More ❯

using Lean6Sigma framework to ensure clarity, cohesion, and consistency in how work is performed across GIS. Maintain awareness of IT department standards, measures, and processes, with beneficial knowledge of ITIL and IT4IT standards. Support the development of the GIS Transformation programme and lead the ITOM deployment. This includes supporting the introduction of industry-leading practices such as ITIL, Agile, or … in the usage of MS Visio Familiarity with SAP Lean IX is an added advantage Project Management (ideal): Certification in PMP, Prince2, Agile Project Management Business and IT (knowledge): ITIL 4 DevOps practices and tools SAFe 6.0 Digital transformation About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT More ❯

knowledge of SEPA Instant Payments, ISO 20022 messaging, and real-time payment systems. • Previous experience in a similar role within a financial institution or payment processing company. • Experience with ITIL practices and tools (e.g., ServiceNow, JIRA, Sharepoint, Confluence). • Proven ability to manage vendor relationships and third-party service providers. If you believe you have the experience required, please apply More ❯

DLP Cloudflare Secure File Transfer Firewalls Remote Access/VPN PKI Infrastructure DNS Email Gateways Security Audits ISO27001 Azure DevOps (Scrum principles, Release Pipelines) Knowledge of Mitre Attack Framework ITIL (Supervising Service Desk Queue) Strong Interest In all aspects of security Microsoft Operating Systems (Desktop, Server) Exchange Online To succeed in and enjoy this role you are likely to have More ❯

provide a responsive, cost-effective and quality-driven service to Calderdale & Huddersfield NHS Trust and the local informatics customer community (including external application tenants), specialising in IT Infrastructure Library (ITIL) best practices support, planning and architecture. This role also requires BMC Helix ITSM Service Management Reporting domain experience. While the post offers the flexibility of home remote working the post … appropriate. Please see job description for further details. Person Specification QUALIFICATIONS/TRAINING Essential Professional qualification at degree level in an IM&T related discipline or equivalent experience demonstrable ITIL Foundation certification or knowledge/awareness Experience of Service Management processes Evidence of attendance and completion of BMC accredited courses. KNOWLEDGE, EXPERIENCE & EXPERTISE Essential Demonstrated expertise in IT Service Management More ❯

and application services to ensure excellent client satisfaction. RESPONSIBILTIES: SERVICE DELIVERY Oversee day-to-day service desk operations, ensuring adherence to SLAs and customer satisfaction targets Maintain and optimise ITIL based service management processes and best practices Manage incident escalation procedures and ensure proper resolution tracking Serve as an escalation point for complex or high-priority service issues CUSTOMER RELATIONSHIP … in an IT service management, ideally with exposure to a leadership role. Proven experience managing service desk operations for cloud services, data platforms, and enterprise applications. Good understanding of ITIL framework and IT service management best practices. Experience with service desk tools and ticketing systems (ConnectWise, Jira Service Management, etc.). Excellent communication skills with the ability to translate technical More ❯

Intune Management Creation and maintaining documentation and technical designs Cloud SaaS Solutions AV solutions Lead on technical projects. Proven Experience in a similar role ADVANTAGEOUS REQUIREMENTS: Microsoft Certifications (Preferred) ITIL (Preferred) Experience with service management ticketing systems Experience of working in a fast-paced environment with changing priorities Ability to work occasional out of hours is also required but overtime More ❯

GDPR Specialist knowledge of risk analysis processes Knowledge of data definitions, data standards and statutory reporting Evidence of relevant Continued Professional Development Desirable PRINCE2 Practitioner Management Qualification Diploma level ITIL or equivalent qualification or experience Knowledge of agile methodology Knowledge of procurement law relating to health and IT systems Knowledge of training methodologies Experience Essential Experience of implementing digital projects More ❯

SIEM experience (Ideally MS Sentinel) Infrastructure As Code (Ideally Terraform and Ansible) Powershell SQL Cisco Umbrella Nutanix Hyperconverged Infrastructure support Netapp Support Knowledge of and/or certification in ITIL 4 Why join L&C? Working at L&C means being part of an environment of respect and equality. Were entering an exciting period and its a great time to More ❯

to at least bachelor's or master's degree level, or equivalent professional qualification, with preference to studies in Computer Science, Software Engineering, or a related field. Certifications in ITIL v4, PMP, SAFe or cloud certifications (AWS, Azure, GCP) plus experience with tools like ServiceNow, Azure DevOps, JIRA or equivalent would be a distinct advantage. Familiarity with IT Service Management … have substantial experience in IT service management, engineering, operations, or DevOps leadership roles, across complex hybrid environments (Cloud, on-prem, SaaS) Ideally you will have a deep understanding of ITIL, DevOps and Enterprise service management principles. Successful candidate will be a strong leader, with experience in building and managing cross functional teams in ambiguous, high-growth environments. Ideally you will More ❯

Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident in a stakeholder-facing role – strong communication and coordination skills. Ideally ITIL certified (or equivalent experience), with a hands-on approach to process improvement. Comfortable resolving first-line issues when necessary This is a great opportunity for someone looking to step up More ❯

Services. Highly technical with hands-on experience with troubleshooting issues and resolving problems at both server and End User Compute platforms. Reviewing support tickets and managing through to resolution (ITIL Framework). Maintaining a high level of security, performance controls, and compliance. Desirable IT certifications are highly desirable, for example, Microsoft 365 Certified Associate, MCSA, MCSE etc. ITSM experience We More ❯

We are seeking an experienced ITIL Incident Manager to join our team! Job Type: Full-time, Permanent. Reporting to: This role reports to the Support Team Leader Candidate will need to be eligible for SC clearance for this role We are seeking an experienced ITIL Incident Manager to work within our Support Team; primarily focused on driving support ticket management … receive overview training in key partner platform technologies such as Zendesk and NiCE CXone but having an understanding and experience of working in a technical as well as an ITIL environment is sought. The role will involve updating customers and internal stakeholders, driving partners in ticket resolution and assisting engineers in queue management. The Incident manager will also be responsible … defining and maintaining the Incident Management process, ensuring that it aligns with customer SLAs and provides the necessary governance around our approach to Service Management. Key responsibilities: Champion the ITIL Incident Management Process within the Service Management and Operations Organisation Work with engineers and run reports to identify priority tickets which determines the team's and engineer's workstack priorities More ❯

About Bytes Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over More ❯

Deep knowledge of Windows Server, Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup/recovery systems (e.g., Veeam More ❯