76 to 100 of 445 ITIL Jobs in the UK excluding London

plaudits. Support the development, documenting, and maintaining of service desk processes, procedures, and best practices. Ensure compliance with company policies and industry standards, including ITIL practices. Identify and implement improvements to service desk tools and workflows. Collaborate with other IT teams to ensure alignment and efficiency across all IT operations. … paced environment. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow, Jira, Zendesk). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership and team management skills. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with ...

with excellent communication skills. Ability to explain technical concepts to non-technical users. Experience with service desk management tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality ...

enjoys getting to the bottom of complex technical problems and finding better ways of doing things. You'll be comfortable working in an ITIL-based environment, managing stakeholders and communicating technical information clearly to both technical and non-technical audiences. This is an excellent opportunity for an experienced Infrastructure ...

teams, ensuring high levels of service performance and availability. Drive operational excellence across data centre, network, security and endpoint technology services. Champion Agile and ITIL best practices across service delivery and support functions. Manage major incidents, service improvements and technology roadmaps. Oversee supplier relationships, contracts and service performance. Manage budgets ...

Azure and hybrid cloud projects. VMware and enterprise infrastructure technologies. Architecture governance and design assurance. Working within complex multi-site environments. Experience with TOGAF, ITIL or other architecture frameworks would be advantageous but isn't essential. Desirable Experience Azure Landing Zones Infrastructure as Code Identity & Access Management Microsoft Intune Exchange ...

Certificate Authorities Administrative experience Experience with Linux and Ansible Experience with Active Directory Federated trusts Familiarity with project management methodologies including ITIL, AGILE and SCRUM Sound networking knowledge - TCP/IP, DHCP, DNS, MPLS This really is a fantastic opportunity for a Infrastructure Systems Administrator to progress their career. ...

Microsoft Azure Fundamentals (AZ-900) Microsoft Azure Administrator Associate (AZ-104) CompTIA Network+ or Server+ Linux certifications Exposure to Kubernetes, OpenShift or container technologies ITIL Foundation certification What's on Offer? £60 per hour (Inside IR35) Initial 6-month contract Hybrid working with 3 days per week onsite in Reading ...

service or technical support function with strong leadership skills. Hands-on knowledge of Microsoft Entra ID, Intune, Microsoft Defender, Azure, AWS, and ITIL principles. Experience supporting ISO 27001 compliance, information security, and modern endpoint management. Salary & Benefits Salary up to £55,000 DOE Hybrid working Excellent career development opportunities Comprehensive ...

where you’ve been subject to challenging deadlines and delivering technology that’s robust Deployed a service driven management approach using frameworks such as ITIL A strong understanding of support infrastructure and experience of business systems deployment and change Have a technical understanding that allows you to guide, challenge ...

especially like to hear from you; Architecture qualifications such as TOGAF, Open CA, BCS, or equivalent Cloud architecture certifications (AWS, Azure, Google Cloud) ITIL, CISSP, ISSAP, or other security and service management qualifications Experience in telecommunications, OSS/BSS, infrastructure management, or network operations Experience within joint venture, regulated, safety ...

supporting software license audits and negotiating outcomesKnowledge of financial controls, depreciation, and IT asset capitalization practicesExperience operating within large, matrixed, multinational organizationsCertifications such as ITIL, IAITAM, or related disciplinesKey CompetenciesLeadership: Ability to lead, develop, and inspire high-performing teams while driving accountability and continuous improvementCommercial Acumen: Strong negotiation capabilities with ...

Microsoft 365 environments, cyber security best practices and IT infrastructure. Excellent organisation, communication and problem-solving skills. Relevant project management certifications (PRINCE2, Agile, ITIL) are desirable. Experience with Microsoft Copilot, AI technologies or user training would be advantageous. Willingness to travel to UK sites as required. ...

such as CyberArk (PAM), PKI services, or cross-domain/secure transfer solutions Use of monitoring and alerting tools (e.g. SIEM, infrastructure monitoring platforms) ITIL-aligned service management practices (incident, problem, change) Automation of operational activities (scripts, scheduled jobs, runbooks) Experience working in high-availability or 24/7 service ...

levels and user experience * Clear communication with both technical and non-technical stakeholders * Cyber Essentials+ Useful experience includes AWS, NetSuite or wider ERP systems, ITIL, Microsoft certifications or working alongside transformation/project teams. This role would suit someone who enjoys taking ownership, bringing structure to a busy IT environment ...

Office Applications including SharePoint Online Experience in supporting both Windows and MacOS laptops Desirable Skills and Experience: Experience with Azure functionality Understanding of ITIL Principals Previous IT support experience Training ICT (Information Communications Technician) Level 3 apprenticeship Standard You will also receive full training and support from the LEEP TALENT ...

position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware ...

position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware ...

Service Manual; Programme and Project Management methods: such as MSP, PRINCE2, APMP, Scaled Agile Framework, Scrum, Kanban; Service Management best practice, including ITIL; Development and delivery of business cases or investment appraisals in line with public sector best practice (such as HMT green book), including formal qualifications in Better Business ...

under pressure taking a balanced view of client demands and Kainos commercials. Desirable: Experience of working with key ITSM for example ServiceNow Accreditation of ITIL foundation or similar. The successful candidate will exhibit the following: Delivery Manage the transition of projects from the development environment into support and project manage ...

Supporting application releases and carrying out post-deployment checks This role offers excellent scope for career progression, with the opportunity to learn application support, ITIL processes and testing as part of a highly successful and growing team. The successful candidate should be able to demonstrate the following: You should either ...

equivalent at Grade C or above including English, Maths and Science. BTEC, NVQ or related qualification in IT. Desirable CompTIA A+ Certification. ITIL Version 4 Foundation. Microsoft Certification Experience & Knowledge Essential Previous IT service desk experience or customer service experience. Experience of working in a demanding customer focused environment. ...

troubleshooting skills. Experience with asset management, inventory tracking and CMDB updates. Excellent communication and customer service skills. Knowledge of Microsoft 365, Entra ID and ITIL processes is desirable. If you are an EUC Support Engineer (SC Cleared) seeking a hands-on contract opportunity, we'd love to hear from you. ...

boardroom Excellent organisational skills and the ability to juggle multiple concurrent projects Based in or commutable to Teesside Desirable: Relevant certifications (Prince2 Practitioner, PMP, ITIL, or similar) Background in cyber security, cloud migration, or telecoms projects Experience managing budgets and commercial project reporting What's On Offer Salary ...

partners, and suppliers. Strong understanding of secure data management and IP-aware collaboration. Demonstrable project/programme or service management experience, with APM, PRINCE2, ITIL or equivalent qualifications advantageous. Experience with SAFe or Agile delivery methodologies. Knowledge of EM modelling techniques such as MoM, FEM, FDTD, PO, and TD. Experience ...

DevOps concepts and aspects. Experience with cloud monitoring, logging, and alerting tools (e.g., AWS CloudWatch), as well as working with ITSM tools (ServiceNow) and ITIL processes. Experience of Disaster Recovery processes, solutions, and invocations. Experience working with in-house and third-party technical design teams to ensure appropriate solutions ...