426 to 450 of 649 ITSM Jobs in the UK excluding London

Cryptography Lead Engineer

Hiring Organisation
HCLTech
Location
Leeds, England, United Kingdom
enterprise environments. AppViewX Administration & Engineering Manage and enhance AppViewX platform implementations. Design workflows for certificate automation and lifecycle management. Configure integrations with PKI platforms, ITSM tools, Load Balancers, Web Servers, and Cloud platforms. Support certificate discovery, monitoring, reporting, and compliance dashboards. Keyfactor Command Engineering Configure and administer Keyfactor Command platform. ...

Head of Operations

Hiring Organisation
Southwark Council
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£71,832 - £89,631 per annum
record of leading and building technology operations within a large, complex organisation, ideally within local government or the public sector. Strong working knowledge of ITSM principles and modern technology platforms, and a track record of improving service quality and resilience. Experience of managing significant budgets, supplier relationships and workforce planning ...

Head of Digital Services

Location
Poole, England, United Kingdom
large-scale, business-critical digital services within a complex organisation. Proven accountability for application support, data support and infrastructure operations. Strong background in IT Service Management, service performance and operational resilience. Experience managing a run/operational delivery IT and digital function. Ability to advise and support executive leadership with ...

Senior ServiceNow Admin & Developer

Location
Birmingham, England, United Kingdom
OneAdvanced is seeking a ServiceNow Administrator and Developer to join our Birmingham team. You will manage daily administration, develop ITSM/CSM/ITOM solutions, and implement platform enhancements and integrations with ERP systems. You will collaborate with the IT Service Desk and cross-functional teams, delivering technical solutions ...

Senior Solutions Architect - Tech & Services

Hiring Organisation
Softcat
Location
Leeds, UK
Employment Type
Full-time
Senior Solutions Architect, you'll be responsible for: Portfolio Roadmaps Strategic Direction Architecture Leadership Solution Design Technical Debt Visibility Change Shaping Service Platforms ITSM Operational Capabilities Internal Productivity Platforms We'd love you to have: Significant Solution, Domain, Product or Enterprise Architecture experience. Experience shaping technology roadmaps and strategic change. ...

Senior Solutions Architect - Tech & Services

Hiring Organisation
Softcat
Location
Marlow, Buckinghamshire, UK
Employment Type
Full-time
Senior Solutions Architect, you'll be responsible for: Portfolio Roadmaps Strategic Direction Architecture Leadership Solution Design Technical Debt Visibility Change Shaping Service Platforms ITSM Operational Capabilities Internal Productivity Platforms We'd love you to have: Significant Solution, Domain, Product or Enterprise Architecture experience. Experience shaping technology roadmaps and strategic change. ...

Head of Digital Services

Hiring Organisation
Royal National Lifeboat Institution
Location
Poole, Dorset, UK
Employment Type
Full-time
large-scale, business-critical digital services within a complex organisation. Proven accountability for application support, data support and infrastructure operations. Strong background in IT Service Management, service performance and operational resilience. Experience managing a run/operational delivery IT and digital function. Ability to advise and support executive leadership with ...

Service Desk & Digital Support Analyst

Location
Lancashire, England, United Kingdom
reduce demand, improve efficiency and strengthen self-service. What You'll Do Drive Service Desk enablement and digital support strategy to improve adoption of ITSM tools, processes and self-service Design and deliver training and capability programmes for Service Desk analysts (L1/L2) Promote automation and digital tools … adoption of digital channels Use insights and metrics to drive continuous improvement and service performance What You'll Bring Experience within a Service Desk, ITSM or IT Service Delivery environment Strong understanding of incident management, request fulfilment, knowledge management and ITIL practices Hands‐on experience with ServiceNow (or similar ITSM ...

Senior Infrastructure & Network Engineer — Hybrid

Location
Manchester, England, United Kingdom
collaborate with Cyber & Security Operations to maintain secure, resilient IT services. You'll work in a fast-growing, global business, driving ITIL/ITSM processes, automating routine tasks, and shaping the future of our infrastructure as we scale. #J-18808-Ljbffr ...

Infrastructure Monitoring Engineer - SolarWinds

Hiring Organisation
Adecco
Location
Bristol, Avon, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Windows environments Ability to work independently in a complex enterprise setting Nice to have Palo Alto Panorama FortiManager Cisco Catalyst Centre/DNA Centre ITSM platform integrations ...

NetBox Data & Network Automation Engineer

Location
Cambridge, England, United Kingdom
establish and govern a NetBox-based source of truth for enterprise network data. The role focuses on data quality, automation expansion, and integration with ITSM platforms. Leverage Python, Ansible, and REST APIs to automate discovery, data assurance, and CMDB population. The contract runs 6 months+ with a daily rate ...

IT Specialist, R&D UK Center (Cambridge), Research and Development, Orion Pharma

Location
Cambridge, England, United Kingdom
printers, and other IT assets. Support IT infrastructure in an industrial setting, including lab systems andequipment. Maintain system application and IT infra information in ITSM tool. Perform testing and documentation to comply with Orion Pharma requirements. Document and track incidents, service requests, and resolutions in an ITSM tool ...

IT Administrator

Hiring Organisation
Trinity Resource Solutions
Location
Slough, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
£40,000 per annum
internet and connectivity issues. Supporting Microsoft Teams, Zoom, Webex and meeting-room/AV technology. Managing incidents and service requests through an ITSM platform such as ServiceNow . Working with third-party IT suppliers and managed service providers. Supporting IT projects, device deployments, asset management and service improvements. Maintaining accurate … skills and the ability to explain technical issues to non-technical users. The discretion and judgement required when supporting senior stakeholders. Experience working with ITSM/ticketing systems and third-party suppliers. ITIL Foundation, Microsoft certifications, endpoint/security qualifications or experience within financial services/investment environments would ...

Workplace Specialist

Location
Yeovil, England, United Kingdom
requests and translate them into appropriate technical actions* Experience supporting frontline services such as tech bars, VIP support, and specialist tooling* Familiarity with IT service management processes and governance controls* Experience using ITSM tools such as ServiceNow (SNOW)* Ability to communicate technical guidance clearly to non‐technical users* Strong organisational ...

Business Analyst

Location
Glasgow, Scotland, United Kingdom
gather and refine functional requirements, and translate them into actionable ServiceNow user stories and technical configurations. You will drive workflow optimisation across modules like ITSM, CSM, or HRSD while keeping customisation aligned with platform best practice Key Responsibilities Facilitate discovery sessions, process workshops, and interviews with stakeholders to capture … years dedicated to ServiceNow platform delivery. ServiceNow Exposure: Hands-on experience with ServiceNow UI, navigation, standard tables/forms, Flow Designer, and core modules (ITSM, CSM, or HRSD). Methodologies: Strong background in ITIL/ITSM processes and Agile/Scrum delivery frameworks. Tooling: Proficiency with Jira, Confluence, Microsoft Visio ...

Halo ITSM Consultant - UK Hybrid

Hiring Organisation
Global Technology Solutions Ltd
Location
Reading, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
£70,000 - £85,000 per annum
Halo ITSM Consultant Role Type: Permanent Location: Reading - UK Hybrid Salary: 70,000 GBP - 85,000 GBP per annum (Dependent on experience) + Benefits Role Overview We are looking for an experienced Halo ITSM Consultant to join a global leader in IT Service Management. In this client-facing role … scalable, efficient HaloITSM solutions that elevate operational performance, user experience, and reporting capabilities. Key Responsibilities Consultancy & Solution Design: Lead client discovery workshops, advise on ITSM best practices and automation opportunities, and produce clear technical documentation and solution designs. Configuration & Implementation: Configure HaloITSM workflows, service catalogues, SLAs, forms, roles, permissions ...

ServiceNow Developer

Location
Prestwick, Scotland, United Kingdom
seeking an experienced ServiceNow Developer to join our team. The successful candidate will work closely with clients to analyse, design, and implement ITSM frameworks, setting up ServiceNow instances from inception ensuring alignment with business objectives and improving overall IT service delivery. Key Responsibilities Develop and implement ServiceNow strategies, including, future … state ITSM process design, ServiceNow platform architecture design, security and role model design, integration assessment, mobile strategy Leading the team in development of the systems implementation and integration. Facilitate ITIL process design and adoption, including incident, problem, change, and asset management. Provide guidance on ITSM governance, metrics, and continuous improvement ...

ServiceNow Developer

Location
Glasgow, Scotland, United Kingdom
seeking an experienced ServiceNow Developer to join our team. The successful candidate will work closely with clients to analyse, design, and implement ITSM frameworks, setting up ServiceNow instances from inception ensuring alignment with business objectives and improving overall IT service delivery. Key Responsibilities Develop and implement ServiceNow strategies, including, future … state ITSM process design, ServiceNow platform architecture design, security and role model design, integration assessment, mobile strategy Leading the team in development of the systems implementation and integration. Facilitate ITIL process design and adoption, including incident, problem, change, and asset management. Provide guidance on ITSM governance, metrics, and continuous improvement ...

ServiceNow Technical Consultant (Outside IR35, SC cleared)

Location
Farnborough, England, United Kingdom
ServiceNow Technical Consultant (ITSM/ITOM) We are seeking an experienced ServiceNow Technical Consultant with strong platform build and integration expertise to support the delivery of enterprise‐scale ITSM and ITOM implementations. The successful candidate will be responsible for designing, configuring, developing, and supporting ServiceNow solutions aligned to business … cloning, and release management activities Monitor platform health, performance, and compliance with organisational standards Platform Configuration & Development Configure and customise core ServiceNow modules, particularly ITSM and ITOM Design and develop workflows, Flow Designer automations, business rules, client scripts, UI policies, and notifications Perform UI customisation using Service Portal, Workspace, forms ...

Delivery Lead

Hiring Organisation
DXC
Location
Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£75,000
management. Experience leading teams and driving operational improvements. Excellent stakeholder management and communication skills. Experience managing escalations, risks and operational incidents. Knowledge of IT Service Management (ITIL/ITSM) principles and best practices. Experience working within enterprise IT infrastructure, cloud, application support or managed service environments. Highly Desirable Experience supporting ...

Lead Developer

Location
Devizes, England, United Kingdom
Lead Developer,you will shape the future of digital service delivery across Wiltshire Police by leading the design,governanceand continual evolution of our Halo ITSM platform. You will provide technical leadership for low-code service management solutions, automations,integrationsand AI-enabled capabilities that improve user experience, operationaleffectivenessand service performance. Working … service management platform. Experience leading the design of workflows, automations,integrationsand digital services that deliver measurable operational and business benefits. Strong knowledge of IT Service Management principles, service managementtoolingand modern digital delivery practices. Experienceestablishingtechnical standards, governancecontrolsand secure-by-design approaches within enterprise platforms. The ability to translate complex user, operational ...

Security Engineer - Hybrid IT & Incident Response

Location
East Midlands, England, United Kingdom
aerospace client. The role focuses on incident response, tool health, and triaging requests, with on-call coverage as needed. You will handle ITSM incidents, maintain security tooling (SIEM, IDPS, GVM, malware protection), and learn to tune policies while delivering reliable security operations in a dynamic environment. #J-18808-Ljbffr ...

Business Development Representative - MSP ITSM

Hiring Organisation
Global Technology Solutions Ltd
Location
Reading, Berkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 65,000 Annual
Business Development Representative IT Services Location: Reading, Berkshire Office-based Type: Permanent, Full-time Salary: £26,000£32,000 basic - Double OTE - Uncapped earning potential Start Date: ASAP The Opportunity An exciting opportunity has arisen ...

Business Development Representative - MSP ITSM

Hiring Organisation
Global Technology Solutions Ltd
Location
Reading, England, United Kingdom
Job Description Business Development Representative IT Services/n Location: Reading, Berkshire Office-based Type: Permanent, Full-time Salary: £26,000£32,000 basic - Double OTE -Uncapped earning potential Start Date: ASAP The Opportunity/ ...

ITSM Tooling Product Manager

Hiring Organisation
M Group
Location
Stevenage, Hertfordshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. ...