201 to 225 of 498 Service Delivery Jobs in the UK excluding London

Service Desk Team Leader Location: Whiteley, Hampshire Looking for an opportunity to make an impact?.. The Role: Reporting into the Head of Customer Enablement, where you will be responsible for the general day to day supervision of the existing Service Desk Team and the achievement of excellent … service delivery and productivity. You will need to demonstrate the Leidos values Integrity, Innovation, A... more »

This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working (3 days office based) Car/Allowance Bonus Flexible benefits package I am keen … the Director of Technology, and working with other CoE leads, you will be a key part of the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the … team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include service levels, incident prioritisation and resolution times, major incident management framework, business/ more »

the Guildford office, this role will include travel and support to other UK offices (London and Cheltenham) and support and cover for the IT Service Desk The Team The IT Director has overall responsibility for the running of the Department and producing the IT strategy for the Firm. The … IT Department is divided into three sections; Service Delivery Technical Operations PMO The IT Support Analyst will report into the UK Regional IT Manager. The role is based in our Guildford office, however there will be opportunities to provide telephone and remote support to all of our offices … the IT knowledge base Requirement to cover planned absences in UK offices Assisting with the creation and updating of documentation Provide cover of the Service Desk when required Other support related activities as required Comply with all relevant legal and regulatory obligations including the Solicitors Regulation Authority (SRA) Standards more »

accessibility for users. Work closely with our application development teams to ensure good database design with performance and efficiency in mind. Work closely with service delivery teams, application development teams and users to provide service and issue resolution. Design, install, monitor, maintain, upgrade, test, and tune our … Middleware Administration. Building, installing, upgrading, migrating, configuring, and supporting Oracle databases and Fusion Middleware Application Server upon a Windows Server environment. Working with a service desk ticketing system to resolve service request and incidents. Good knowledge or SQL and PL/SQL. Ability to develop and maintain Windows … administration. Batch scripting. SQL/PL/SQL. Excellent verbal and written communication skills. Excellent ability to deliver to expectation on time. Strong customer service orientation. Strong technical documentation skills. Due to the volume of applications received for positions, it will not be possible to respond to all applications more »

contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on … the Capability Manager. Utilising your leadership skills and experience of capability management, you will be an integral part of the organisation, ensuring focus on delivery and customer engagement. The successful candidate will work closely with the technical capability areas within Materials and Analytical Science to ensure effective communication of … service capability health and of delivery. They will work as part of the Business Operations group to provide proactive management of technical capabilities, working to highlight and mitigate risks for the Materials and Analytical Science area. The role requires routine engagement with both internal Science and external Programme/ more »

what hurdles they encounter. THE ROLE ESG Manager/Senior Manager - UK & Ireland, office based/hybrid Purpose of the role/key responsibilities: Service Delivery: Conduct materiality assessments to identify and prioritise ESG risks and opportunities relevant to clients' business operations and stakeholders. Collaborate with clients to … needs, goals, and challenges. Provide strategic advice and recommendations tailored to each client's sector and context. Foster long-term relationships by delivering exceptional service and value. Project Management: Oversee the planning, execution, and delivery of ESG projects within agreed timelines and budgets. Coordinate and lead cross-functional … mitigation strategies as needed. Maintain high-quality standards in deliverables, ensuring accuracy and adherence to best practices. Business Development: Identify opportunities for expanding ESG service offerings and growing the client base. Develop compelling proposals and pitches tailored to prospective clients' needs and objectives. Collaborate with the sales and marketing more »

work closely with stakeholders, forming a deep understanding of customer and organisational requirements. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently … culture focused on customer needs. You will deliver first-rate user interfaces in a timely manner and within budget. You will contribute to the delivery of interface designs that meet web standards, adhering to government and NHS design patterns.You will be able to effectively communicate technical aspects of Frontend … this role, you are accountable for: Translation of prototyping solutions, business and functional requirements into functional/CSS/JavaScript/HTMLResponsible for the delivery of standards compliant mark up and code for web sites and applications, including HTML5, CSS3, ObjectOriented Javascript, Node.jsResponsible for the development of Search Engine more »

and expertise in Child and Adolescent Mental Health and Neurodevelopmental conditions in Children and Young People. The post holder will be joining a supportive service with good levels of supervision and a personal development programme to help achieve further relevant training targets. Please note that for this role you … driving license and access to a vehicle. Main duties of the job To ensure the systemic provision of a high-quality specialist clinical psychology service to clients across Leicester, Leicestershire and Rutland. To work autonomously within professional guidelines and exercise responsibility for the systemic governance of psychological practice To … effectively for the clinical and professional supervision and support of other psychologists, including professionally qualified and unqualified staff. To carry out audit, policy and service development and research activities and/or programmes. To implement policy and service development changes within the area served by the team. To more »

Contract : Full time, Permanent We are Red Mosquito Ltd; we are recruiting and we want you! Red Mosquito are IT support specialists and managed service providers based at our Operations Centre in Glasgow and in Edinburgh. We're in the business of providing top quality IT services driven by … technology. Our team of experienced engineers operates throughout Scotland doing the technical stuff so that our customers IT systems run efficiently and seamlessly. Our Service Desk team delivers technical support and consultancy to SMEs throughout Scotland, assisting with infrastructure, hardware and software issues. Our high quality support is delivered … an integral role within the team. The successful candidate will be interested in developing a career in IT Consultancy and will demonstrate excellent customer service skills alongside an aptitude for learning different applications and systems. We offer great opportunities for training & development, leading to career progression, with a chance more »

field, or equivalent experience. 10+ years in IT with 5-7 years in architecture. Experience in manufacturing or pharmaceuticals. Experience with third-party IT service providers and consultancies. Knowledge of solutions development, maintenance, service delivery, and project delivery. Expertise in at least one technology area with broad more »

individual who can work on your own and as part of a team? Do you thrive on hitting targets and delivering a first-class service whilst welcoming the challenge of projects? Then read on........We are looking for a Bingo Field Serivce Engineer to cover our clubs in the South … East and Kent areas who will play a key role in managing the delivery of our Bingo and IT proposition to improve the customer experience and drive business performance, maximising profit through continuous improvement. In return your benefits are: 33 days annual leave (including bank holidays) Options to buy … up to date with changes in legislation and regulations to ensure the company meets all the necessary requirements. Liaise and assist Project Managers, Field Service Manager, and IT Field & Service Delivery Manager, to achieve the company’s objectives both efficiently and in a cost-effective manner. Comply more »

with available resources and partner organisations to ensure project success within defined parameters. With direct responsibility for project outcomes, the Technical Project Manager ensures delivery within scope, time, cost, and quality requirements. This hybrid role, based in Chelmsford, involves travel to client and data centre sites for active participation … especially in data centre, office-based, server, storage, and network infrastructures. Solid background in all aspects of data centres and critical IT space, including service delivery, installation, and implementation. Proficiency in budgeting, forecasting, managing milestones, quality standards, and formal change management. Experience in managing partner/suppliers/… degree-level education or equivalent and a clean driving license. PMP/Prince2/Agile qualifications and experience preferred, along with knowledge of ITIL service management principles and Microsoft Projects. This job requires creating and executing project work plans, fostering communication, and ensuring project standards are enforced while minimising more »

exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with a client list that is looking to … DHCP) A technical knowledge of O365 & SharePoint migration Virtualisation experience (Hyper-V/VMware) Firewall Technologies and configuration including Factor Authentication solutions Excellent customer service and customer facing skills with a focus on exceptional service delivery A desire to learn new products and keep up to date more »

and use this understanding to provide them with relevant and timely professional financial advice. Understand the issues facing a particular Directorate in terms of service delivery and work with the Delivery Support Manager to ensure that the financial support available from the Accountancy Support Pool meets that … requirement Keep abreast of the changes in service requirements for a Directorate and plan the personal and functional support required to best support delivery of those changes Work with Directorate Management teams on their key transformation plans and programmes of work and provide appropriate support, challenge and leadership more »

executing technology upgrade projects Contribute to developing and maintaining comprehensive internal knowledge base documentation Suggest and implement innovative ideas to streamline workflows and optimize service delivery Technical Expertise Required: Extensive hands-on experience with Azure and Microsoft 365 configuration, administration, and troubleshooting Proven expertise in virtualisation technologies and more »

entertainment to fostering community engagement and support. Job Description: This is a fantastic opportunity for someone with either a background in IT support/service delivery looking to move into a senior IT management position. The ideal candidate will be hands on, a self-starter and be motivated more »

priorities. Responsible for upholding information governance standards throughout Trust procurement and selecting suppliers or authorising Information Governance related purchases, taking into account cost, quality, delivery time and reliability. Interpret and comply with all relevant Trust policies About us The Royal Orthopaedic Hospital NHS Foundation Trust is one of the … approach to the implementation of the DSPT and interpretation within the organisation. Lead the development and implementation of policies and procedures to support the delivery of Information Governance. To ensure that Freedom of Information training and awareness is included in the Information Governance training programme Monitor the Trusts position … the annual work plan for Information Governance. Report to the Trust Management Executive on a regular basis, providing feedback on progress. To organise and service the Information Governance Group. To attend local, regional and national Information Governance related meetings on behalf of the Trust and feedback to the EMT more »

of the UK's leading independent providers of professional IT-managed services, across a range of sectors. The ideal candidate will have experience in Service Delivery, a demonstrable history of successful Project delivery. You will be a vital part of a specialist team within the Infrastructure Department, focusing … exclusively on the delivery of Projects, including but not limited to: New build Cloud Deployments, including Private, Multi-tenant, and Public Cloud Platforms Lifecycle Refresh, Digital Transformation Projects Service implementation, Data and Application migration projects. Security and Compliance lockdowns Platform support and maintenance Core Technical Skills: Microsoft Server more »

benefits/package An incredibly exciting time to join a highly successful & rapidly growing SME. ‘Military friendly’ with the opportunity of great training for Service Leavers (will be reflected in initial salary), our client is a trusted service delivery partner within the defence industry. They specialise in more »

interface with customers during incidents, providing clear and reassuring communication. Technical Queries: Address customer inquiries with confidence and clarity. Prioritize Customer Needs: Conduct regular service delivery meetings to enhance customer satisfaction. Incident Reporting: Ensure timely and accurate reporting of security incidents to senior management and stakeholders. Team Leadership … analytical abilities to troubleshoot and develop efficient solutions. Crisis Management: Maintain composure and lead effectively during high-stress incidents. Operational Excellence: Metrics Matter: Monitor service level agreements (SLAs) and investigate deviations. Documentation and Compliance: Maintain comprehensive records of procedures and training requirements. Cross-Functional Collaboration: Work with internal departments … such as IT, Risk Management, and Compliance to ensure a holistic approach to security. Third Party Collaboration: Ensure external vendors and service providers align with SOC's security objectives and standards. Resource Allocation: Efficiently allocate resources to ensure optimal SOC performance. Qualifications Proven experience in a leadership role within more »

in countries as diverse as the UK, South Africa, and the Middle East. We pride ourselves on providing high-quality products and excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Job overview: Provide 2nd line technical … internal development for escalated product issues such as bug resolution and product enhancements Assist and cover 1st line support when required Assist with the service delivery process when required Key Requirements: Previous experience in a Customer Support or Technical Support Analyst role providing application support in a 2nd … hard work, innovation, and collaboration. We offer competitive salaries as well as opportunities for career growth and development. Benefits: Holiday increasing with length of service Cycle to work scheme Regular work socials 30 Finish on a Friday If you feel you could be an asset to our team then more »

contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on … your leadership skills and experience in coordinating technical experts and customer relationships, you will be an integral part of the organisation, ensuring focus on delivery and customer engagement. The successful candidate will work closely with all our internal customers areas to ensure effective communication of service delivery … whilst enabling increased confidence in performance by developing and implementing capability health supporting metrics. They will work in the development of, and management of, Service Level Agreements, order book, reporting and metrics for the Materials and Analytical Science area. The role requires routine engagement with both internal Science and more »

IT Project Engineer The Company : Focus Group Recruitment have the pleasure with working alongside market leading IT Managed Service Provider. My client are the UK leaders within multiple sectors. The Role Due to planned growth and business requirements, we are now seeking a strong Project Support Engineer with some … site visits when required to join the dynamic service desk teams. The business has grown from strength to strength in the 20 plus years it has been running and has experienced strong growth and stability. To plan and implement all project activities throughout the project lifecycle, ensuring project objectives … are met and smooth transition to the service desk. Duties required for this role include: Understand and provide the definition of project scope, goals and deliverables. Understand the definition of the required implementation tasks and resource requirements. Understand and assist in the development of all project plans. Understand and more »

complex in nature, spanning multiple utility disciplines (water & waste water, and HV/LV) and of a smaller scope and complexity, aligned in the delivery of the Capital Investment Plan. The projects will be delivered in a live operational environment and will require a collaborative approach to be adopted … stakeholder groups. Effective collaboration with supply chain and other stakeholders and technical competence in the design and build process are essential. You will be service minded and have a strong customer focus, being at the forefront of customer service delivery, both internally and externally. This role forms … part of a wider team focusing on the delivery of the Capital Investment Plan and operates within the Engineering Department. To apply, you should possess the following: Ideally hold a BSc/BEng or above in appropriate related technical discipline (Infrastructure/Civils/Civils bias MEICA) or equivalent more »

Job summary To participate in the provision of a Clinical Pharmacy Service to our member GP Practices defined within the Primary Care Network geographical location. Applicants should have completed 18-month CPPE Pathway course and be an independent prescriber with 2 years experience in primary care. Main duties of … for patients To sustain the future of local Primary Care Practices To be representative and supportive of all practices and lead the design and delivery of new ways of working - Ensuring local GP services are at the heart of the integrated system. We have 31 member practices across Heywood … to implement this appropriately within the workplace Demonstrates understanding of, and contributes to, the workplace vision Demonstrates ability to improve quality within limitations of service Reviews last years progress and develops clear plans to achieve results within priorities set by others Demonstrates ability to motivate self to achieve goals more »