201 to 225 of 461 Service Delivery Jobs in the UK excluding London

with digital technology to simplify everyday living. Enjoy solving complex IT challenges and making technology work better for people? Join Odevo UKs IT Shared Service team and make a meaningful difference across our UK operating companies. Were looking for an experienced Senior EUC Support Technician to deliver excellent support. … Reporting to the Service Delivery Manager, youll combine hands-on troubleshooting with technical project delivery, mentoring and continuous service improvement. What youll do: - Own complex technical escalations, delivering lasting solutions and a great customer experience. - Support and manage Microsoft 365, Azure, Windows Server, Active Directory ...

with digital technology to simplify everyday living. Enjoy solving complex IT challenges and making technology work better for people? Join Odevo UKs IT Shared Service team and make a meaningful difference across our UK operating companies. Were looking for an experienced Senior EUC Support Technician to deliver excellent support. … Reporting to the Service Delivery Manager, youll combine hands-on troubleshooting with technical project delivery, mentoring and continuous service improvement. What youll do: - Own complex technical escalations, delivering lasting solutions and a great customer experience. - Support and manage Microsoft 365, Azure, Windows Server, Active Directory ...

description, and then click on Apply. Enjoy solving complex IT challenges and making technology work better for people? Join Odevo UK's IT Shared Service team and make a meaningful difference across our UK operating companies. We're looking for an experienced Senior EUC Support Technician to deliver excellent … support. Reporting to the Service Delivery Manager, you'll combine hands-on troubleshooting with technical project delivery, mentoring and continuous service improvement. What you'll do: - Own complex technical escalations, delivering lasting solutions and a great customer experience. - Support and manage Microsoft 365, Azure, Windows Server ...

ourProjectsTeam. You will playa central rolein planning, tracking, and coordinating IT and telephony projects across a diverse client base, ensuring on-time, on-budget delivery that meets or exceeds client expectations. Responsibilities: Coordinate end-to-end delivery of IT infrastructure and managed service projects Develop andmaintaindetailed project … Coordinate user training scheduling and go-live support activities in collaboration with the technical team Contribute to internal reporting, including project pipeline tracking and delivery metrics for management review Assist in onboarding new clients by coordinating internal team activities and ensuring smooth transition from sales to delivery Skills ...

ourProjectsTeam. You will playa central rolein planning, tracking, and coordinating IT and telephony projects across a diverse client base, ensuring on-time, on-budget delivery that meets or exceeds client expectations. Responsibilities: Coordinate end-to-end delivery of IT infrastructure and managed service projects Develop andmaintaindetailed project … Coordinate user training scheduling and go-live support activities in collaboration with the technical team Contribute to internal reporting, including project pipeline tracking and delivery metrics for management review Assist in onboarding new clients by coordinating internal team activities and ensuring smooth transition from sales to delivery Skills ...

Senior Oracle Payroll Implementation Lead Oracle Fusion Payroll | Payroll Transformation | Parallel Run | Service Transition Location: Remote, UK Contract: Permanent or interim contract Travel: Approximately 34 days per month An exceptional opportunity has arisen for a Senior Oracle Payroll Implementation Lead to join a major UK government shared services transformation … programme. This high-profile initiative is transforming the delivery of back-office services across several government departments, supporting approximately 250,000 civil servants through a modern Oracle Cloud ERP ecosystem. The successful candidate will take a leading role in the implementation, testing, assurance and transition of Oracle Fusion Payroll ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

deliver excellent customer service. You will help set priorities, encourage collaboration and knowledge sharing, and identify better ways of working to enhance the service provided across the business. Key Responsibilities Coach, support and develop the Digital Services team, encouraging knowledge sharing, mentoring and continuous learning. Create an inclusive, collaborative … team environment where people feel supported and motivated to succeed. Help prioritise workloads, resolve customer issues and coordinate service coverage, including the out-of-hours rota. Build strong working relationships across IT teams, business functions and senior stakeholders to improve service delivery and support positive change. Identify ...

Support Engineer/Service Desk Analyst Bring practical workplace IT support experience and a helpful, methodical approach to an on-site team supporting offices and operational locations. Training is provided on internal systems, tools and processes. If you’ve also worked in the following roles, we’d also like … varied opportunity awaits someone who enjoys solving practical technology problems and supporting colleagues across offices and operational sites. The IT Support Engineer/Service Desk Analyst will combine remote and desk-side support with device, account and asset administration. Working within a small team, the IT Support Engineer/ ...

primary on-site IT support contact, providing hands-on technical assistance to local users while working closely with a wider UK-based Service Operations team. The role will involve troubleshooting hardware and software issues, managing ServiceNow tickets and taking ownership of local laptop builds, configuration and deployment. Key Responsibilities … walk-up and scheduled assistance. Diagnose and troubleshoot hardware, software, Windows operating systems and basic network connectivity issues. Log, manage and resolve incidents and service requests through ServiceNow. Ensure tickets are accurately documented and users receive regular updates. Resolve technical issues locally wherever possible, escalating more complex incidents when ...

Services Manager About the Role We are seeking an experienced and forward-thinking IT and Digital Services Manager to lead the strategic development, operational delivery and continuous improvement of IT services, digital infrastructure, business systems, information security and digital transformation. The successful candidate will be responsible for delivering … closely with senior leaders and key stakeholders, you will identify opportunities to enhance organisational performance through technology investment, process automation, digital innovation and continuous service improvement. Key Responsibilities Strategic Leadership and Governance: Develop and implement IT and digital strategies aligned with organisational priorities and long-term objectives. IT Operations ...

with hybrid working after successful completion of probation. This is a hands-on leadership role, combining day-to-day operational responsibility with project delivery, team development and continuous improvement. You will work closely with business systems colleagues to ensure technology supports business performance, security and efficiency. Key Responsibilities Lead … mentor and develop the internal IT team, promoting accountability and continuous improvement. Oversee IT support, service desk operations and service level agreements. Manage IT infrastructure, including servers, networks, applications, devices and communications. Plan and deliver IT projects, managing resources, budgets, suppliers and timescales. Support IT strategy, technology improvements ...

Foundation Trust and Northampton General Hospital NHS Trust. As a group, we are committed to improving services for our communities through collaboration, modernising care delivery and striving for excellence. Working together enables us to share expertise, strengthen services and create greater opportunities, and there may be a requirement … work across sites depending on service needs. Our Excellence Values are Compassion, Accountability, Respect, Integrity and Courage. UHN welcomes applications from all backgrounds and is committed to an inclusive working environment. We are proud signatories of the Armed Forces Covenant and hold the Gold Award under the Employer Recognition ...

Solution Architect with end to end delivery capabilities (from requirement gathering to service design) is sought on a hybrid basis by a professional services organisation based in Birmingham. With large scale investment in technical innovation this Solution Architect will be joining a dynamic, autonomous team delivering greenfield solutions … both internal and external) that will revolutionise service delivery and ownership within this organisation. This role would suit a Solution Architect who has a wide breath of experience (from sandboxing and functional requirement gathering through to solution design, test strategies and service design) who relishes the chance ...

Service Manager/IT Manager Leeds | £45,000–£50,000 + company performance bonus Permanent | On site | 45 hours per week | No overtime requirement Ready to use your technical experience to take ownership of IT services, suppliers and business improvement projects? You might be a Service Desk Team … opportunity to influence how technology develops across the organisation. The opportunity Reporting to the Head of Operations, you will take ownership of IT service delivery, manage external technology partners and lead a varied pipeline of systems projects. The business operates a fully cloud-based environment. MSPs deliver Microsoft ...

issues and user concerns Lead the configuration and rollout of the new ITSM platform Design ticket queues, categories, workflows, escalation processes and automation Develop service reporting, dashboards, KPIs, knowledge articles and procedures Drive adoption of the new platform and continuously improve service delivery Coach and develop team … members, promoting excellent customer service standards You will have: Strong IT Helpdesk or IT Support experience. A background in Finance, Banking or Insurance Previous experience leading, supervising or mentoring IT support colleagues. Good knowledge of Microsoft 365, Entra ID and Windows desktop environments Experience with IT ticketing or ITSM ...

technical background in Fire and Security. This role acts as the central operational hub, ensuring engineers are effectively scheduled, performance is tracked, and service delivery is controlled in line with business objectives and KPIs. What You'll Be Doing: 1. Planning & Scheduling Oversight Manage and optimize engineer scheduling … Scheduling Efficiency Engineer Utilisation Open Call Backlog Reduction System Compliance (CASH accuracy) SLA Performance Data Accuracy & Reporting Quality What You'll Bring: Experience in service planning, scheduling, or operations Strong understanding of Fire & Security service environment Experience with service management systems (CASH desirable) Strong analytical and reporting ...

summary An opportunity has arisen to join the NCA Service Desk team who has a singular focus on making sure that we are doing everything possible to minimising the amount of lost clinical and operational time owing to incidents relating to users' access to IT services, systems and equipment. … post by assessing their circumstances against criteria specified on the gov.uk website. Main duties of the job As a member of the Service Desk you will be accountable for minimising the amount of lost clinical and operational time owing to incidents relating to users' access to IT services, systems ...

workflows, integrations and AI agents that reduce manual effort, improve consistency and create repeatable value. This is an engineering and ownership role, not a service desk position with occasional automation duties. You will work from business problem through design, build, testing and safe deployment, and remain accountable for performance … part of how we work, and we believe our people are what make NetTeam a great business to join. You will work across Service, Professional Services, Cyber, Commercial and Operations, with the opportunity to shape standards, reusable solutions and customer-facing services rather than simply maintain a fixed backlog. ...

National Highways, we're looking for a Senior Network Planner -Resilience to provide leadership, subject matter expertise and guidance, assuring the development and delivery of resilience, emergency and severe weather response plans. You will use your experience to lead the development of relevant processes and procedures, ensuring they adopt … more than 3 points to be considered for this position and during employment. Proactively analysing the effectiveness of existing plans and arrangements in meeting service level expectations and implement improvement initiatives; manage risks and issues that affect delivery. Providing advice and consultancy where required to minimise the impact ...