201 to 225 of 493 Service Delivery Jobs in the UK excluding London

This position plays a key role in driving growth across the communications function, supporting existing customers through value-added solutions, and ensuring the consistent delivery of high-performing voice, connectivity, and mobility services. The role works closely with senior stakeholders and technical leadership to align offerings, improve efficiency … function* Build, lead, and develop a high-performing team specialising in mobile and UC solutions* Assess market trends and identify opportunities for expansion and service innovation* Promote cross-selling and upselling initiatives to maximise customer value Service and Operational Oversight * Take ownership of daily operational performance across communications ...

role within the public sector? West Berkshire Council is seeking to recruit a Quality Assurance and Audit Manager to join our Children and Family Service, reporting to the Service Manager within the Quality Assurance & Safeguarding Service. Thisis an excellent opportunity to contribute to the effective delivery ofaudit … assurance services within a dynamic and supportive organisation. The Role You will play a key role in supporting the Service Manager to further strengthen and develop West Berkshire's Quality Assurance & Audit processes within the Children and Family Services and ensure their effective operation. Your main responsibilities will include ...

Health Informatics Service at Torbay & South Devon NHS Foundation Trust is recruiting two technical apprentices to join our IT Operations team. You’ll gain hands-on experience across desktop, servers, networks, telephony, cyber security and the service desk, supporting vital digital services across the Trust. Role … Operations Department consists of 6 technical teams, who are responsible for the following IT functions: Desktop Team - Build/Delivery/Installation of PC devices, printers, and iPads/iPods. The team are responsible for the deployment and maintenance of operating systems and applications. Working with end users ...

available for a Cloud Resource Manager (Capacity Manager) to join a major Defence project. This role focuses on ensuring VMware based infrastructure capacity and service performance meet current and future demand while maintaining stability, availability, and cost control. The Cloud Resource Manager (Capacity Manager) will lead service assurance … within a high security operational setting. About the Role - Cloud Resource Manager (Capacity Manager) As a Cloud Resource Manager (Capacity Manager), you will own service performance across infrastructure and support functions, working closely with customers and internal teams. You will operate and mature ITIL service management processes, with ...

Cloud Resource Manager (Capacity Manager) to join a secure Defence environment based in Basingstoke. This role focuses on ensuring VMware based infrastructure capacity and service performance meet current and future demand while maintaining stability, availability, and cost control. The Cloud Resource Manager (Capacity Manager) will lead service assurance … within a high security operational setting. About the Role - Cloud Resource Manager (Capacity Manager) As a Cloud Resource Manager (Capacity Manager) , you will own service performance across infrastructure and support functions, working closely with customers and internal teams. You will operate and mature ITIL service management processes, with ...

Duties will include, but are not limited to: Provide 1st and 2nd line IT support to users across the Europe region, resolving incidents and service requests via Southco’s service desk ticketing system in line with agreed service levels Diagnose, troubleshoot, and resolve IT issues relating … Southco’s IT and security standards Maintain accurate ticket records and technical documentation, ensuring all actions, resolutions, and updates are clearly logged within the service management system Collaborate with global IT colleagues and third‐party suppliers to support service delivery, system upgrades, and routine maintenance activities Support ...

Service Transition Manager Up to £55k Sunderland - 3x per week We are representing a well renowned company in the midst of transformation and change who are looking for a Service Transition Manager to join their high-performing team. As the Service Transition Manager, you will be responsible … managing the transition of new and changed IT services into live operation. You will be tasked with ensuring operational readiness, minimising service disruption, and enabling effective service delivery across the business' IT technology environment. We are looking for: Proven experience in Service Transition within ...

Clarion Housing Group is looking for a Service Desk IT Analyst to join their IT Service Desk — a friendly, customer-focused team that plays a key role in delivering first-class technical support to staff across the organisation. This is a vital operational role where … across the organisation Act as the first point of contact for technical issues via phone, email and digital channels Take ownership of incidents and service requests, guiding users through effective solutions Log and manage all tickets within the Service Desk management system, ensuring accurate notes, categorisation and prioritisation ...

Service Desk Manager - £45,000 - Stoke-on-Trent We are recruiting for a Service Desk Manager on behalf of a leading technology company in the Stoke-on-Trent area. This is a fantastic opportunity to step into a key leadership role where you will oversee a team … service desk engineers, ensuring exceptional support and service delivery across a growing client base click apply for full job details ...

with a strong understanding of Entrata, Property Management Software Application. The Role To lead and manage three critical IT functions: the Entrata Application Service Team, the End User Support Team, and administrative oversight of Corporate IT network and system resources based in London. This role requires strategic leadership, operational … excellence, and a strong understanding of enterprise IT service delivery Job Responsibilities 1. Entrata Application Service Management Establish and lead a dedicated team to support the Entrata application, ensuring high availability, performance, and user satisfaction. Oversee application lifecycle management including deployment, upgrades, incident resolution, and vendor coordination. ...

Line IT Support Engineer - London - £28,000 - Hybrid Working! Role : 1st Line IT Service Desk Analyst Location : North West London (Hybrid – 3 days onsite/2 days remote) Salary : £28,000 (DOE) A well-established Managed Service Provider (MSP) based in London is looking for a 1st Line … Service Desk Analyst to join their growing Service Delivery team. This is a fantastic opportunity for someone early in their IT career who enjoys solving technical problems, delivering great customer service, and developing their technical skills within a fast-paced MSP environment. The Role ...

Join This Opportunity? Join a high‐growth UK MSP recognised for service excellence and strong customer satisfaction. Work with enterprise‐scale clients across a full managed services portfolio (Connectivity, Modern Workplace, Cyber, Cloud, Mobile). Take on an autonomous, commercially focused role with real ownership of strategic accounts. Collaborate … with expert technical, service desk, and project delivery teams to create impactful solutions. Clear progression pathways as the business continues to expand across the South and the North. The Role This is a senior, client‐facing position responsible for leading and growing a portfolio of enterprise customers. ...

contact between IT and the wider business, providing technical expertise, troubleshooting issues, supporting business applications and assisting with technology initiatives. Key Responsibilities User Support & Service Delivery Provide 1st and 2nd line technical support to staff across the organisation. * Diagnose and resolve hardware, software, and system issues * Manage incidents … service requests through the IT service desk, ensuring timely resolution. * Deliver desk-side, remote and telephone support to colleagues. Skills & Experience Essential Experience working in an IT Support or Service Desk role. * Strong knowledge of Windows operating systems. * Experience supporting Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). ...

join the Nova programme in the role of Advanced Pharmacist - Digital Medicines and System Integrations and to be part of our mission and successful delivery of the programme Main duties of the job The post holder will be involved in the Nova Project to support the implementation … they support safe prescribing, ordering and supply processes Support the EPMA project group to develop and implement contingency plans to ensure patient safety and service delivery are maintained during planned down time or in the in the event of system failure. Person Specification Qualifications Essential MPharm or equivalent ...

ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive … Certified enhanced DevOps qualifications Knowledge & Experience Essential Senior Management experience within the NHS Experience producing long term technically resilient software plans to support digital service objectives and product lifecycle, including: planning, development, testing, integration, deployment Specialist knowledge and advanced understanding of a variety of development techniques and methodologies, specifically ...

high-quality 1st and 2nd line support across infrastructure, systems and end-user technology, ensuring systems remain secure, reliable and efficient. Alongside troubleshooting and service delivery, you’ll also play an active role in improving infrastructure, identifying opportunities for automation and supporting the organisation’s ongoing digital transformation. … Description Provide high-quality 1st and 2nd line technical support to internal users, ensuring a professional and responsive service Manage incidents and service requests through the ITSM ticketing system Diagnose and resolve hardware and software issues across servers, desktops, mobile devices and peripherals Support and maintain core ...

high-quality 1st and 2nd line support across infrastructure, systems and end-user technology, ensuring systems remain secure, reliable and efficient. Alongside troubleshooting and service delivery, you’ll also play an active role in improving infrastructure, identifying opportunities for automation and supporting the organisation’s ongoing digital transformation. … Description Provide high-quality 1st and 2nd line technical support to internal users, ensuring a professional and responsive service Manage incidents and service requests through the ITSM ticketing system Diagnose and resolve hardware and software issues across servers, desktops, mobile devices and peripherals Support and maintain core ...

specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. … They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple - to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed ...

Managing Principal Consultant (Delivery & Market) Location: London/Client travel Practice Area: Testing & Quality Engineering Reports To: Head of Quality The Role At Ten10, our Managing Principal Consultants are the engine room of our delivery excellence and the face of our technical brand. This is a high-impact … public speaking and active in the testing community to bring awareness to Ten10s brand through events, networking, and digital content. Key Responsibilities: 1. Delivery Management Build long-standing, trusted relationships with Ten10s clients big and small; be the point of continuity for Ten10 clients Tailor Ten10 services and solutions ...

will also provide mentoring within the team and occasionally support complex 3rd line technical issues, ensuring incidents are resolved professionally and in line with service expectations.???????This is an excellent opportunity to work with modern cloud technologies while continuing to develop your technical skills across a broad infrastructure environment.The … practices , vulnerability management, and compliance controls Develop automation and infrastructure-as-code solutions to streamline operations Provide technical support and mentoring to colleagues and Service Desk teams Support IT integrations and onboarding of new organisations , including due diligence and infrastructure planning Work with third-party providers and vendors ...

Your new company This company is a specialist managed IT service provider offering secure, compliant, and scalable technology solutions - with a strong focus on cybersecurity, cloud infrastructure, and regulated environments. Your new role Dependable 2nd Line IT Support Engineer with strong experience supporting the Windows stack, including Windows … client sites when required, and ensure stable, secure, and high-performing Windows environments. Key Responsibilities Technical Support & Troubleshooting Handle 2nd line escalations from the service desk, diagnosing and resolving complex hardware, software, and network issues. Support Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive. Troubleshoot Windows 10/ ...

Technical Service Desk Analyst Bromsgrove - (Hybrid 3 days in office) £27,000 - £32,000 + Learning & Development Bonus + Holiday + Training + Pension + Benefits Are you looking to develop your career in a busy technical service desk environment where you will support customers, solve problems … standards of technical support, and build strong working relationships. You will work within a collaborative team, contributing to shared goals while maintaining high-quality service levels. You will also have the opportunity to broaden your skills through exposure to varied technologies and ongoing industry training. You will investigate ...

Service Desk Manager - North West England - Hybrid/Remote We are seeking a high-energy, process-driven Service Desk Manager to lead our front-line support team. In this role, you aren't just overseeing a ticketing queue; you are the architect of our user experience ...

authority and subject matter expert for Microsoft Dynamics 365 Finance & Operations. Provide hands-on support, troubleshooting, and resolution of complex system issues. Lead the delivery of system enhancements, configurations, and improvements to align the platform with evolving business needs. Manage the full system update lifecycle, including testing, release cycles … operations, ensuring a stable and productive technology environment. Oversee and mentor the IT team responsible for: User support and service desk activity. Management of laptops, desktops, and mobile devices. Administration of Microsoft 365 services. User onboarding and offboarding processes. General workplace technology support. Vendor and Service Provider Management ...

exciting opportunity has arisen for a secondment Band 4 Project Support Officer to support the Head of Digital Programmes and team with the successful delivery of digital projects. The post holder will work with the team in the development of future modules of TrakCare the Trust's EPR solution … post holder will be required to use appropriate technologies and equipment to provide an efficient, effective, comprehensive and timely administrative service to the programme team and other associated senior staff. This will include the updating and the creation of project documentation in-line with PRINCE2 methodologies using Smartsheet. ...