201 to 225 of 475 Service Delivery Jobs in the UK excluding London

mindset, and a proactive approach to continuous improvement. You will support the development and operation of cloud Landing Zones and act as a trusted delivery partner for internal stakeholders and project teams. By applying DevOps and automation principles, you will reduce manual overhead, accelerate delivery cycles, and improve … contribute to broader strategic goals by supporting the shift from traditional on-premises infrastructure to scalable, cloud-native services aligned with an "as-a-service" delivery model. As the Senior Cloud Operations Engineer you will also work closely with security, compliance, and disaster recovery teams to ensure that ...

premise, public, private, and multi‐cloud environments. This is your opportunity to join a high‐growth global business, own the Cloud strategy, elevate service performance, and lead a world‐class outsourced delivery function. If you’re passionate about shaping the future of Cloud, Infrastructure, and Service Excellence … global scale—this role is made for you. 🚀 What You’ll Do Lead global Cloud & Infrastructure service delivery across regions Define and execute the hybrid hosting strategy spanning on‐prem, cloud, and SaaS Drive automation, CI/CD adoption, and cloud cost optimisation Manage global vendors and third ...

occupier expectations. The position requires a strong balance of technical expertise, stakeholder engagement and commercial awareness, working closely with on-site teams, external service partners and central technical support functions. A key element of the role is driving operational excellence while supporting longer-term objectives around sustainability, asset performance … security arrangements are in place, tested and effective Support incident response, including out-of-hours escalation where required Contractor & Supplier Management Manage performance of service partners against agreed SLAs and KPIs Build strong working relationships with contractors to promote quality, accountability and a one-team approach Support procurement activity ...

organisations, we successfully execute complex projects by leveraging advanced technology and the expertise of our skilled workforce. Our customer-centric approach ensures efficient, reliable service delivery while maintaining our focus on building long-term, sustainable solutions. At MJ Quinn, our purpose is to play a vital role ...

Service Support Manager Fully Office-Based in Preston Salary circa £45k £50k DOE + Annual Bonus A glance at the role: We are looking to welcome an experienced IT Service Support Manager to lead and develop a future-ready service desk and digital workplace capability that delivers … outcomes (XLAs) alongside SLAs, automate the routine, shift left with strong knowledge management (KCS), and align operations with ITIL 4 practices and the SDI Service Desk Manager Standard. Partner across IT, 3rd Parties, and wider business teams to support digital transformation and continuous service improvement and develop ...

being part of a collaborative, forward-thinking organisation that values development, technical expertise and long-term careers.’ About the role: Reporting directly to the Service Delivery Manager, you will collaborate with the team onsite to deliver exceptional Sharp Services to a diverse client base. In this role … clients feel confident their issues are being investigated and resolved Meet agreed key performance indicators (KPIs) - to maintain a consistently high standard of service across Sharp Commit to personal development - actively enhancing technical knowledge and proficiency Organise and prioritise daily tasks - to deliver service aligned with client expectations ...

Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The Media Ops Lead is responsible for driving campaign delivery and operational excellence across OpCos by defining robust governance frameworks and ensuring strict SLA compliance. This role orchestrates seamless execution through high-level collaboration across … Tech, Data, and Sales teams to resolve escalations and maintain service reliability. Ultimately, the position focuses on driving process efficiency, monitoring KPIs, and building the capabilities of local teams to institutionalize continuous improvement across all markets. Your responsibilities - Define and maintain operational frameworks, SLAs, and governance mechanisms to ensure ...

cloud environments. We need a specialist who doesn't just "manage" a database but understands how to architect a data model that supports automated service delivery and robust security posture.Key Responsibilities CMDB Governance & Strategy: Define and implement the end-to-end Configuration Management process, ensuring alignment with ITIL … e.g., ServiceNow Discovery, BMC Helix, or Azure/AWS native tools) and integrate 3rd party data sources using Identification and Reconciliation Engines (IRE). Service Mapping: Build and maintain complex relationship maps to provide clear visibility into business service dependencies. Stakeholder Engagement: Work closely with Change, Incident ...

days/week Standalone (initially) IT Systems Manager sought by our client to play a crucial role during their build-phase managing IT service vendors and business application vendors within the organisation. This is a fast-paced role that will have you involved in every aspect of the organisation. … excellent communication and collaboration skills, and an overall enthusiasm for managing technology and support solutions for the business. Essential Job Functions and Responsibilities: IT Service Delivery Management: Manage the work of our 3rd party Managed Service Provider for IT. This includes IT equipment and provisioning, Azure changes ...

complex issues, using automation and orchestration to improve performance and efficiency Monitor, test and manage end user infrastructure to ensure performance, quality standards and service targets are met Support ICT project planning by ensuring end user computing requirements are included in specifications Respond to Service Desk incidents … requests, prioritising effectively and meeting SLAs Contribute to service improvement, documentation, knowledge sharing, mentoring and health and safety compliance Experience required for the Senior Solutions Engineer position Experience developing and delivering solutions using automation and orchestration tools to improve and streamline ICT services Practical understanding of user experience ...

will work closely with clinical, operational and administrative colleagues at every level of the Trust, providing expert advice that helps shape the secure delivery of digital services patients and staff rely on every day. The team is valued for its technical expertise, its practical insights into emerging technologies … plays an important role in supporting excellent care across Cambridge University Hospital. This is a place where your work directly contributes to patient safety, service improvement and the future of healthcare. Job description Job responsibilities Due to Home Office immigration rules, a full time permanent vacancy cannot be filled ...

days Home office setup allowance Employee awards Free on-site parking Training & development opportunities Free uniform Subsidised kids club Subsidised Celler8 Devices Time in service annual leave bonus Enhanced Maternity and Paternity Pay Your Mission: The IT Engineer is responsible for the day-to-day operation, maintenance, and development … compliance. The IT Engineer also acts as the primary point of contact for the external IT support contractor, managing day-to-day interactions, escalations, service performance, and ensuring third-party support aligns with business, security, and compliance requirements. Roles and Responsibilities: Support and maintain on-premise and cloud-based ...

LIVERPOOL - HYBRID 3 Months We're looking for a skilled Systems Developer to design, build, and enhance business systems with a focus on Jira Service Management and ITSM. You'll work closely with IT, Operations, and Service Delivery teams to improve workflows, automate processes, and ensure … systems, workflows, and integrations. Build integrations between Jira, ITSM, and other enterprise tools. Translate business needs into workflows and processes Design and administer Jira Service Management projects, SLAs, automation, and dashboards. Provide technical support, troubleshoot issues, and deliver permanent fixes. Maintain clear documentation and drive continuous improvement. Essential Skills ...

project programme and GRIP lifecycle Coordinate design and documentation deliverables to Network Rail Review and sign off all documentation submitted to Network Rail from delivery partners Manage and coordinate responses to Design Review Notes (DRNs), ensuring timely closure or document updates formally accepted by Network Rail Coordinate As-Built … stages 5, 6 and 7 (and 8 if required) Provide Engineering Completion Certificates (ECC) Documentation & Authoring Update and maintain the System Definition Update the Service Interface Register (SIR) with input from DDaT stakeholders Produce HSM performance reports to support NRAP Product Approval (templates provided) Maintain document control via JIRA ...

Proofpoint) Mimecast MS E5 Security Suite Strong analytical skills with the ability to efficiently troubleshoot and diagnose technical faults Good working knowledge of IT service delivery processes Established knowledge of modern Windows (desktop and server) operating systems, and also familiar with Mac/Linux operating systems Competent knowledge …/XenDesktop/WEM and how it fundamentally works Experience with troubleshooting networking issues on the LAN Good awareness of working with the IT Service Management system This is a permanent Head of Cyber Security role based at offices in Manchester, with 2 days in the office ...

have full UK working rights. Job purpose: To manage (sole management) the IT Applications of my client and ensure a robust, reliable and secure service is developed and maintained. To provide data management support, change and improvement of identified applications and services as required. To manage and improve … service management framework for identified applications and associated software vendors. To facilitate rapid resolution of application incidents. Key Performance Measures: Applications Service - Delivery of the applications services, without significant failure or poor service performance. Skills required: Proven, at least 5 years of Applications, Database/Support ...

high quality opportunities. Full Sales Cycle Ownership Manage the end to end sales process: prospecting, discovery, qualification, proposal creation, commercial negotiation, and securing signed service contracts. Consultative Selling Engage senior stakeholders to understand challenges, business objectives, and IT requirements. Position Krome as the contracted service provider best placed … deliver value and expertise. Contract-Focused Sales Drive clients toward adopting Kromes managed services, support contracts, and ongoing solutions. Structure proposals to clearly articulate service led value. Market & Industry Insight Maintain strong awareness of the IT landscape, competitor services, and emerging trends. Apply insight to refine sales strategy ...

services that align with the group's needs. This position entails leading the IT support team, ensuring prompt resolution of technical issues, and upholding service quality standards. Additionally, the IT Support Manager will drive improvements in IT service delivery processes while promoting a customer-centric support culture. … provide constructive feedback. Oversee daily operations of the IT support desk, ensuring timely and efficient resolution of technical issues. Establish, monitor, and improve service-level agreements (SLAs) to ensure high customer satisfaction. Act as the escalation point for complex technical issues and coordinate resolutions with appropriate teams. Develop ...

Line Engineer to act as the first point of contact for users needing IT support. You’ll deliver high-quality customer service, resolve technical issues remotely, and keep systems and processes running smoothly. What You’ll Do Provide fast, friendly support for IT incidents and service requests Resolve … accurately, keeping users updated throughout Maintain clear technical documentation and contribute to the knowledge base Escalate complex issues when needed and communicate risks or service impacts Work with colleagues and third-party providers to ensure smooth service delivery Support team development and follow set procedures and security ...

critical areas. YOU WILL: Collaborate with leadership to align on the right metrics for both the Digital, Data, and Cyber Security OKRs and the Service Delivery OKRs Ensure access to the necessary systems and data to support the development of a comprehensive OKR dashboard Design and build ...

Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong networking knowledge ...

Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong networking knowledge ...

links that keep our country running. As Churchill’s group of specialist business continues to grow, we stay true to our foundations of local service delivery, agility, and flexibility, and listening to what our customers want. This is embedded in our belief that to deliver the best service ...

high-quality support to internal and external users of Digital Services Work with the Systems Manager to maintain a customer-focused, reliable and effective service Gather and share information on system changes, issues and new features with colleagues and staff across the Group About us The Humber Health Partnership … ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive ...

rota Cheadle, Staffordshire - Office based £27,000 - £35,000 dependant on experience We're recruiting on behalf of a growing, forward-thinking Internet Service Provider who are looking to bring in a Technology Specialist to join their close-knit team. This is a hands-on, varied role providing support … their customer journey from sales to technical support as well as general customer facing and non-customer facing administration to aid order progression and service delivery, making it ideal for someone who enjoys being the go-to person in a small team environment. You'll be supporting customers ...