226 to 250 of 1,404 Service Delivery Jobs in the UK excluding London

Humankind Global Recruitment is looking for a Head of Service Delivery in London on a hybrid basis. This fixed-term maternity cover will oversee IT service delivery across regions, ensure SLA adherence and strong client satisfaction while guiding a cross-functional team. You will establish service ...

template documents, drafting guidance and know-how resources Identifying opportunities to leverage legal technology, automation and AI tools to improve knowledge sharing, efficiency and service delivery Ensuring knowledge resources are effectively organised, searchable, accessible and maintained across the firm's knowledge management platforms Publications and thought leadership Assisting … both internal and external audiences on key legal and market developments Business development and strategic support Assisting with: developing client-facing products, solutions and service offerings with a view to improved client service delivery through the effective use of knowledge and technology conference submissions, speaking engagements, client ...

template documents, drafting guidance and know-how resources Identifying opportunities to leverage legal technology, automation and AI tools to improve knowledge sharing, efficiency and service delivery Ensuring knowledge resources are effectively organised, searchable, accessible and maintained across the firm's knowledge management platforms Publications and thought leadership Assisting … both internal and external audiences on key legal and market developments Business development and strategic support Assisting with: developing client-facing products, solutions and service offerings with a view to improved client service delivery through the effective use of knowledge and technology conference submissions, speaking engagements, client ...

Morson Human Resources Limited is seeking an experienced Technical Service Delivery Manager for a 6 month contract. The role is hybrid, primarily remote with occasional travel to Luton, and offers £75 to £93 per hour inside IR35. The successful candidate will interface between engineering teams and stakeholders … ensure effective service delivery, continuous improvement, and operational excellence within a Defence environment. #J-18808-Ljbffr ...

Manager will provide strategic and operational leadership across Kendal Primary Care Network, working closely with the Clinical Director, three Practice Managers and the Delivery Group to translate the PCN’s strategic priorities into effective delivery. The post holder will lead and coordinate a broad portfolio spanning finance and resources … workforce and organisational development, digital transformation, service improvement, data and population health, governance and partnership working. The role requires a high degree of autonomy, sound judgement and a strong focus on delivery. The Manager will take ownership of agreed programmes and priorities, maintain momentum, bring people and organisations together ...

Gymshark is seeking a Head of Service Delivery in Solihull to shape a global technology services strategy and own the operating model that sustain growth. You will lead diverse teams, drive continuous improvement, and partner with key stakeholders to ensure reliable, scalable services across offices, retail, gyms … international markets. You will oversee incident, problem, change and knowledge management, aligning service delivery with business goals while delivering executive reporting and a #J-18808-Ljbffr ...

Hodge in Cardiff is seeking an IT Service Delivery Lead to guide our Service Desk and Service Improvement teams. The role focuses on ensuring IT services and applications are supported to ITIL-driven standards and within agreed SLAs. You will lead cross-functional teams, manage suppliers … drive continuous service improvements, collaborating with business and IT stakeholders to align transition and delivery with strategic goals. #J-18808-Ljbffr ...

Government and UK Government reporting requirements. Considerable resource continues to be invested in resolving these issues and maximising the effectiveness of the system. The service will also shortly be implementing a new Welsh Government CRM system, which is expected to place further demands on both operational and ICT resources. … will also be a requirement for this specialist to identify, evaluation and implement new digital systems and software that can continue to enhance our service delivery and support outcomes for participants and employers. Proposed Job Purpose To provide dedicated ICT, systems and digital development support to the client ...

improve reporting, dashboards and management information solutions alongside the Performance and Business Manager Research, evaluate and implement new technologies and digital solutions to enhance service delivery and efficiency. Support procurement, implementation and roll-out of new systems and software to future proof the service. Provide specialist systems support … information governance and data management principles. Expected Outcomes Improved functionality, performance and utilisation of the CRM and other business systems to ensure that the service is able to report on many complex, fast paced, short term projects and remain relevant. Enhanced reporting capabilities and management information. Successful implementation ...

satisfaction for both customers and employees. Your role Technical Development - Design and develop solutions for ServiceNow workflow applications, including: Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM … Asset Management (ITAM) Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery User Experience - Utliise ServiceNow's Experience Layer components to build modern, intuitive user interfaces Configure and enhance the Next Experience UI for tailored and seamless interactions ...

energy management solutions. Supporting customers across the commercial, healthcare, manufacturing, education and office sectors, the organisation is recognised for delivering innovative technologies and exceptional service standards. As part of its continued growth, the company is looking to appoint a Controls Technician to join its field-based engineering team. This … diagnostic tools and engineering drawings to commission and repair systems Maintaining and developing technical knowledge across control systems and related technologies Collaborating closely with Service Desk, Sales and Operations teams to ensure effective project delivery and customer support Producing service reports and documentation relating to completed ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If youve also worked in the following roles, wed also like to hear … from you: IT Service Delivery Manager, Service Delivery Manager, IT Busin click apply for full job details ...

company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. Junior Services Project Manager Driving successful services delivery is critical to customer satisfaction and business performance at Ciena. This role leads complex services projects across the United Kingdom, aligning technical execution, commercial … central role in delivering consistent, high‐quality outcomes across the full project lifecycle. How you will make an impact Lead end‐to‐end delivery of services projects across the United Kingdom, ensuring scope, schedule, cost, and quality commitments are met. Coordinate cross‐functional resources, including engineering teams, partners ...

underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Service Desk Ops Manager Location: London (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful … subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. You will lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience ...

Julian Hodge Bank Limited in Cardiff is seeking an IT Service Delivery Lead to head the Service Desk and Service Improvement teams, ensuring IT services align with ITIL practices and meet SLAs. You will own incident, problem, change and knowledge management, coach staff, manage suppliers … work with developers to embed service transition and continuous improvement across the organisation. #J-18808-Ljbffr ...

Sword Group is seeking an experienced Service Delivery and Service Improvement professional to own performance, stability and continuous enhancement of IT services across the organisation. You will drive service excellence through delivery management, monitoring, incident handling and supplier governance. Working with business and IT teams ...

summary CRDC Sussex is transforming commercial clinical trial delivery across Sussex, making research more accessible, efficient, and inclusive. Working with NHS organisations, primary care, community providers, diagnostic services, research teams, and commercial sponsors, we are streamlining study set-up processes and improving access to innovative research opportunities. … clinical teams. You will help remove barriers to study activation by developing sustainable processes that support high-quality research delivery. Key responsibilities include leading service improvement initiatives, investigating delays and compliance issues, developing implementation plans and risk registers, monitoring progress against objectives, and promoting research capability across Sussex. Main ...

based at our HQ in Fareham Reporting to Operations Director Role Purpose The Operations Manager is responsible for the effective day-to-day delivery of Cobweb’s Support and Managed Services operations. The role ensures that services run smoothly, predictably and in line with agreed standards, priorities and capacity … with a strong focus on execution, control and service quality. Acting as the operational anchor for daily delivery, the Operations Manager ensures customers experience consistent, reliable service from initial transfer to Support through to steady-state managed service support. A core focus of the role ...

Line Support Engineer, M365, Cloud, MSP, Lead to Consultant, My client is seeking a 3rd line Engineer with a solid background within the managed service space who can look to progress into the next stage of their career. Key Responsibilities Act as the primary escalation point for complex … documentation, and remediation plans Act as a peer reviewer for technical changes and change control submissions, ensuring quality and risk awareness Continuously improving service quality, resilience, and security through independent analysis and recommendations Own and deliver repeatable, high-quality technical managed services, such as: Monthly or quarterly technical health ...

IT. It’s a specialist discipline. Saepio is one of the UK’s most recognised cyber specialists and a NCSC Assured Service Provider. We work with over 1,000 organisations to cut through noise and see real risk, align policy, people and technology, mature security operations, build resilience … services for new customers and investigate alerts from the monitoring platform to inform clients of security threats. You will provide insightful performance summaries, recommend service improvements, and develop relationships with customers to deliver exceptional service. Responsibilities include: Onboarding: manage new customer onboarding to new security services Client Relationship Management ...

Service Desk & Support Manager London Hybrid (4 DPW for 6 months, then 3 DPW in office) Salary starts at £70,000 Benefits include : 28 days' holiday, a 10% pension up to a cap, breakfast and lunch when working in the office and a comprehensive suite of company benefits. VIQU … partnered with a leading financial services organisation who are seeking a Service Desk & Support Manager to lead and develop its internal IT Support function. This is a key leadership focused on transforming an established, technically capable Service Desk, improving how the team operates and creating a more structured ...

Service Desk & Support Manager London – Hybrid (4 DPW for 6 months, then 3 DPW in office) Salary starts at £70,000 Benefits include : 28 days' holiday, a 10% pension up to a cap, breakfast and lunch when working in the office and a comprehensive suite of company benefits. VIQU … partnered with a leading financial services organisation who are seeking a Service Desk & Support Manager to lead and develop its internal IT Support function. This is a key leadership focused on transforming an established, technically capable Service Desk, improving how the team operates and creating a more structured ...

within the Facilities Maintenance & Compliance function, an opportunity has arisen for an experienced Asset Supervisor to lead the Helpdesk and Stores teams, ensuring the delivery of a high-quality, customer-focused service. Your new role As Asset Supervisor - Helpdesk & Stores, you will be responsible … management of the Facilities Helpdesk and Stores functions, supporting service delivery across a large and varied estate. You will lead and support operational teams, monitor service performance, manage stakeholder relationships and drive continuous improvement through effective use of CAFM systems, reporting and service management processes. This ...

annum. We are looking for an experienced and passionate IT Problem Manager to join Surrey County Council's IT & Digital Service and help shape the future of Problem Management across our organisation. This role is based at Woodhatch Place in Reigate. We offer a hybrid working model with … minimum of two office days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension ...

making sure we can help over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom. Reporting to the Head of Service Governance & Improvement, the ITSM Tooling Product Manager will be responsible for the vision, strategy, governance and continual improvement of M Group Technology's ServiceNow … platform and wider Service Management tooling ecosystem. As the Product Owner for ServiceNow, you'll ensure the platform supports efficient, standardised and measurable service delivery across Technology and its service partners. Working closely with stakeholders across the business, you'll balance operational priorities with strategic objectives ...