226 to 250 of 475 Service Delivery Jobs in the UK excluding London

DEPARTMENT OVERVIEW: The IT Department manages information systems and technology across the business, with teams responsible for IT Operations & Service Delivery, IT Infrastructure, Cyber & Information Security, Data Science, and Project & Portfolio Management. JOB PURPOSE SUMMARY: Reporting to the Head of IT, the IT Portfolio Manager will lead … Portfolio Manager is a trusted business partner for our internal and external customers, understanding their needs and requirements, and is accountable for delivery of agreed initiatives. You’ll lead your own team of IT project professionals (currently two project managers and one PMO manager) with contract management responsibility ...

shape and support our evolving infrastructure, contributing directly to the success of our growing national network. This role offers an opportunity to support IT service delivery on-site, predominantly from our Worthing office, working closely with central teams to ensure robust infrastructure, seamless onboarding, and exceptional user support. … play a pivotal role in the team in delivery of the on-site IT operations with support from the IT Director, working in tandem with Sumer’s central IT team to create a seamless, secure, and productive technology environment for our teams. Key Responsibilities Provide proactive troubleshooting and technical ...

expertise to ensure the organisations IT systems are secure, reliable, and scalable. Responsibilities: Act as the escalation point for complex IT issues, supporting the Service Desk team with advanced troubleshooting. Manage and optimise Windows 10/11 environments, including patching, updates, and performance tuning. Administer Microsoft 365 services such … security policies, perform risk assessments, and ensure compliance with ISO 27001, GDPR, and other standards. Oversee third-party vendors and managed services, ensuring efficient service delivery and cost-effectiveness. Lead IT projects, including network upgrades, cloud migrations, and system rollouts, coordinating stakeholders for successful delivery. Maintain accurate documentation ...

ensure the organisation’s IT systems are secure, reliable, and scalable. Responsibilities: Act as the escalation point for complex IT issues, supporting the Service Desk team with advanced troubleshooting. Manage and optimise Windows 10/11 environments, including patching, updates, and performance tuning. Administer Microsoft 365 services such … security policies, perform risk assessments, and ensure compliance with ISO 27001, GDPR, and other standards. Oversee third-party vendors and managed services, ensuring efficient service delivery and cost-effectiveness. Lead IT projects, including network upgrades, cloud migrations, and system rollouts, coordinating stakeholders for successful delivery. Maintain accurate documentation ...

Communicate project priorities clearly to engineers and subcontractors to maintain progress. Mitigate risk and ensure compliance with Openreach SLAs and any penalty frameworks. Escalate delivery issues or risks proactively to ensure resolution before escalation. Drive performance and service delivery excellence across all fibre projects. Key Skills & Knowledge … Previous experience in fibre project delivery—ideally on Openreach or similar telecoms contracts. Excellent IT skills—especially Outlook, Excel, and CRM/project management platforms. Strong communication and stakeholder management skills at all levels. Ability to manage multiple priorities under pressure and meet strict deadlines. Strong planning, organisational ...

inefficiencies and design automated workflows that reduce manual effort, improve response times, and enhance operational consistency. You'll also collaborate closely with Infrastructure Operations, Service Desk, and Field Services teams to embed automation into everyday processes and promote best practices across the business. Key technologies and tools … strengths include experience with: 3rd line infrastructure support with an automation focus Cloud and Microsoft enterprise environments Scripting, workflow automation, and configuration management Structured service delivery and ITIL-aligned processes You'll bring strong communication skills, a customer-focused approach, and the ability to engage effectively with both ...

lead a talented team and drive innovative solutions across the organisation! Benefits 5 days annual leave, plus bank holidays (rising annually after 2 years' service) Additional 30 minutes time worked during the week to accrue additional leave, which can be used for period between Christmas and New Year Generous … Oracle functionality across its departments in Finance, Procurement, HCM and Recruitment and are looking for a specialist to join to develop and improve the service and ensure its efficiency. Key Responsibilities: Strategic Partnership: Collaborate with business and operational teams to elicit requirements and ensure alignment with organizational goals. Daily ...

across their services. This position will play a pivotal role in shaping their digital transformation roadmap - ensuring technology supports efficient, compliant, and high-quality service delivery. What Youll Do Conduct a full audit of the IT landscape, including hardware, software, networks, and cybersecurity. Evaluate systems supporting HR, finance, care ...

written and verbal communication skills. Demonstrated Experience in a customer facing or escalation focused role. A background in incident management, customer success and or service delivery. Strong problem solving, negotiation, and stakeholder management abilities. Ability to communicate assertively and effectively across all management levels. Proven Experience managing complex escalations ...

links that keep our country running. As Churchill’s group of specialist business continues to grow, we stay true to our foundations of local service delivery, agility, and flexibility, and listening to what our customers want. This is embedded in our belief that to deliver the best service ...

Role: IT Field Delivery Engineer Location: Maidstone Contract Type: Permanent Salary Package: Competitive base salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year Hours: 9.00 am - 5.30 pm Monday - Friday Role purpose: To attend customer sites to provide support … hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance or willingness to apply will be required for this role. Key responsibilities: Diagnose, repair, and maintain hardware ...

forefront of all they do, and personal development is encouraged at every stage. Job Role – Project and Enterprise Risk Manager Reporting to the Service Delivery Manager the Project and Enterprise Risk Manager will drive the On-time, On-cost, On-quality delivery of complex projects across multiple … critical aircraft availability and meet stringent contractual KPIs Duties – Project and Enterprise Risk Manager Project Management: Control and manage planning baselines for the effective delivery of multiple, concurrent modification and upgrade projects. Enterprise Risk Management: Identify, analyse, and robustly manage project and enterprise risks, developing contingency plans to ensure ...

Responsibilities * Provide 1st and 2nd line support for smart building systems, integrations, and data platforms.* Monitor data flows and system performance, ensuring uptime and service levels are met.* Triage, resolve, and escalate support tickets, coordinating with third-party vendors where required.* Oversee smart system support and maintenance contracts, working … with internal architecture and digital teams.* Support data recovery, reconciliation, and integration into enterprise platforms.* Participate in project, service delivery, and change control forums.* Work alongside field engineering teams to support on-site issues and wider network initiatives.* Identify opportunities to automate, improve processes, and enhance system resilience. ...

Service Operations Manager Barnsley - Office Based Up to £50,000 The Opportunity: You will lead senior managers and team leads, driving efficiency, consistency and performance across service delivery. The role focuses on how services are delivered, ensuring the operational model is scalable, auditable, commercially sound and capable … coordinating leader across operational functions, ensuring alignment, consistency and clarity of direction. Strengthen the operational leadership layer to support future growth and increased service complexity. Lead the identification and closure of significant process gaps. Design, implement and embed robust, scalable operational processes and frameworks to improve efficiency, quality ...

development of the organisations infrastructure platform. Key Responsibilities Review and evaluate existing systems and operating models, proposing improvements and solutions that enhance service delivery and operational efficiency in line with best practice. Create and maintain detailed technical documentation for both current and future services, covering performance considerations, technical … Proactively troubleshoot system issues by investigating, diagnosing, and resolving faults, retaining ownership through to resolution or coordinating with third-party suppliers to preserve agreed service levels. Take a lead role in managing complex problems from identification through to resolution, applying escalation where required to achieve service commitments ...

someone who can take ownership of the platforms. Key Responsibilities Review and evaluate existing systems and operating models, proposing improvements and solutions that enhance service delivery and operational efficiency in line with best practice. Create and maintain detailed technical documentation for both current and future services, covering performance … Proactively troubleshoot system issues by investigating, diagnosing, and resolving faults, retaining ownership through to resolution or coordinating with third-party suppliers to preserve agreed service levels. Take a lead role in managing complex problems from identification through to resolution, applying escalation where required to achieve service commitments ...

learners and residents supported by around 700 staff, the charity’s ICT network and software systems are vital to ensuring safety, communication, and service excellence every day. Reporting to the Head of Information Services, the ICT Application Project Manager will oversee all data-driven projects and software development across … direct report and coordinate external development partners, ensuring projects are delivered efficiently, securely, and within budget. The role involves maintaining supplier relationships, improving ICT service delivery, developing change management processes, and supporting Cyber Essentials compliance. The Application Project Manager will have proven experience in project and change management ...

provide market leading vehicle maintenance and repair services. Our team is committed to excellence and continuous improvement, ensuring that our customers receive the best service possible. We believe in the power of our People , recognising them as our greatest asset and investing in their growth and well-being. Passion … approach. This is an office based role utilising our fleet management system to manage VOR cases. Key Responsibilities: Customer Support: Deliver outstanding customer service by responding to inquiries and resolving issues related to fleet compliance, Vehicle Repairs and bookings. Compliance Management: Keep abreast of industry regulations and standards ...

Senior IT Systems Engineer/Automation Engineer Location: Preston, UK (Hybrid 3 days onsite) Industry: Managed Service Provider (MSP) Role Type: Permanent | Internal-facing *All applicants must have the right to work in the UK* The Opportunity Were recruiting an Automation Engineer for a well-established and forward-thinking … where youll take ownership of automation across the business. Youll work closely with senior stakeholders, define best practices, and have a real impact on service delivery and business performance. The Role Youll act as the internal subject matter expert for automation, responsible for designing, building, and maintaining automation ...

Build repeatable, secure hosting patterns for customer websites Optimise performance, availability, and cost across Azure services Kubernetes & Container Platforms Configure and maintain Azure Kubernetes Service (AKS) environments Support containerised mobile and web applications running in AKS Manage cluster upgrades, scaling, monitoring, and resilience Work with developers to support container … deployments and releases MSP Service Delivery Support multiple customer environments within an MSP operating model Troubleshoot hosting and application platform issues Participate in planned changes, releases, and occasional out-of-hours maintenance Maintain clear documentation and contribute to service improvements Essential Skills & Experience Hands-on experience with ...

Client Account Manager to join our team within the Technology & Telecoms sector. This role involves managing client relationships and ensuring the highest level of service delivery in Walton-on-Thames. Client Details Our client is a medium-sized organisation within the Technology & Telecoms industry, offering innovative solutions … businesses. They are committed to delivering exceptional service and maintaining strong relationships with their clients. Description Manage and maintain relationships with key clients to ensure satisfaction and retention. Act as the main point of contact for client queries and support requests. Coordinate with internal teams to ensure timely delivery ...

Cyber Security Analyst a pivotal role at the heart of our commitment to safeguarding information and maintaining trust. You’ll lead the development and delivery of our information security programme, protecting our systems, data, and digital assets from evolving threats. This is an exciting opportunity to drive key security … this role develops, we expect the need for a dedicated team of security professionals. This position will then be responsible for the team’s service delivery, including leadership, mentoring, and general support of team tasks. Manage relationships with third-party security vendors and service providers. Prepare ...

Rate of pay: £30.00 per hour Contract Duration: 6 Months Role Purpose The Manufacturing IT/OT Support Technician ensures the quality of technology delivery to critical manufacturing operations in Worcester. This role supports secure, efficient, and standardized digital operations across production systems, contributing to both local and global … technical liaison between IT, OT, engineering, and business teams. Participate in global Manufacturing IT/OT community initiatives to standardize services. Ensure high-quality service delivery through measurable productivity and security metrics. Cybersecurity Implement and maintain secure and resilient operations of IT and OT systems within the factory ...

datasets t identify trends, patterns, and areas for improvement within People processes Provide data-driven recommendations to improve workforce efficiency, employee engagement, and People service delivery Stakeholder Collaboration: Work closely with People Operations, Finance, and IT teams to ensure seamless data flow and integration between systems Provide training … environment Health care cash plan 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service) A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary ...

high-impact communications work across multiple sectors. They're now looking for an enthusiastic Account Manager to join their team and support the delivery of multiple accounts across diverse, culturally rich projects. This role is perfect for someone in the earlier stages of their career who is eager … environment. What you'll be doing: Acting as the primary point of contact for 2-3 client accounts, building strong relationships and ensuring exceptional service delivery Supporting project teams through all stages of delivery, from initial briefings through to project completion Coordinating between clients and internal teams ...