226 to 250 of 497 Service Delivery Jobs in the UK excluding London

Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least … without authority. Ensuring all Configuration Items (CIs) and their relationships are properly identified, recorded, controlled, and kept up to date to support effective IT service delivery, impact assessment, change management, compliance, and operational stability. Working closely with engineering, cloud, and service management teams to ensure the CMDB ...

looking for a detail-oriented and driven Configuration Analyst to take ownership of our Configuration Management Database (CMDB) - a cornerstone of our IT service delivery capability. This is a pivotal role within our Service Operations function, sitting at the intersection of technology, process, and people. What … such as ServiceNow Discovery, SCCM, or cloud-native solutions) Manage data imports, transformations, and reconciliation from external sources Validate CI relationships to accurately reflect service dependencies and infrastructure hierarchies Diagnose and resolve data discrepancies or stale configuration objects Map Services and Dependencies Build and maintain service maps that ...

Email archiving Instant messaging Remote email access Microsoft Teams You will act as a key escalation point for messaging-related issues, contribute to new service delivery projects, and ensure messaging services operate efficiently and securely across the firm. Key Responsibilities Evaluating new messaging technologies to improve service levels and reduce costs Supporting delivery of new messaging services and enhancements Resolving messaging incidents in line with SLAs Acting as a technical escalation contact for Service Desk and IT teams Performing preventative maintenance Maintaining documentation and inventory records Ensuring compliance with IT policies and licensing agreements ...

platform hosting, network infrastructure, data centre and business continuity services for small, medium and large enterprises, public sector organisations, as well as other service providers. Established for over 30 years and with a £6M turnover and strong balance sheet, the company’s facilities include two data centres, a disaster … part of the tech revolution. About the role: As part of your IT Apprenticeship role you will provide 1st and 2nd level service desk/remote support, basic maintenance and low complexity system builds/installation across the Sota Solutions portfolio of services. You will shadow existing permanent members ...

digital transformation projects into clinical practice, ensuring a smooth transition that enhances patient care and safety. You will take responsibility for the design and delivery of clinical training programmes, contribute to the Group's Digital Strategy, and lead Allied Health Professional engagement in the ongoing design and rollout … other arrangements that support work-life balance. Main duties of the job This is a unique opportunity to shape the future of healthcare delivery by embedding digital solutions into clinical practice. You will be part of a forward-thinking team, working on high-profile projects that directly impact patient ...

implementations, upgrades, and innovations that enhance payroll performance and employee experience. To ensure, as a collaborative and committed team, the timely, accurate, and robust delivery of payroll services for company UK employees. This is achieved by working closely with the company payroll provider and internal teams to maintain payroll … dealing with queries on systems, tools and reporting topics alongside colleagues. Use evidence-based approaches to prioritise problem resolution Ensuring queries are resolved within service level agreements (SLAs). 2. Process Improvement and Feedback Being a point of contact and supporting changes in process, system upgrade testing and legislation ...

office hours. Agile working arrangements can be discussed with the successful candidate. Closing date: midnight on 25 March 2026 About Us: Derbyshire Fire & Rescue Service (DFRS) is an emergency service with a team of over 800 people working towards the vision of ‘Making Derbyshire Safer Together’. … values-driven organisation and contribute to work that directly supports our workforce and wider community. Over recent months, we have been reviewing the HR service delivery model to ensure the department is equipped to meet the evolving needs of our Service. As a result, we are realigning parts ...

Would you like to work for a well-established and growing IT Managed Service Provider, known for delivering high standards and excellent customer service? Our client has been supporting businesses for over 17 years, providing a wide range of IT solutions from antivirus to VOIP. They are proud … same. What we need from you: You will need a minimum of 3 years experience in a similar technical support role Excellent customer service and problem-solving skills Strong troubleshooting ability Excellent verbal and written communication skills A strong commitment to delivering outstanding customer service The ability ...

currently looking for a Senior Applications Operations Engineer to join our Technology and Service Operations Function within the Digital and Technology group. Client Details The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines … outdated processes Remediation work based on results of audit and assessments Change management - code deployment and control The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Profile Our successful candidate will have: Experience of working on a broad range ...

join the Cyber Security for one of our clients, a prestigious and historic FTSE 100 company. This role is crucial for supporting the delivery of high-priority cyber security initiatives, particularly focusing on enhancing Active Directory security. The successful candidate will be instrumental in driving project delivery within … dynamic and complex environment. Day-to-Day of the Role: Lead the delivery across multiple Active Directory-related cyber workstreams, ensuring all gaps are identified, prioritised, and resolved efficiently. Develop and maintain detailed project plans that include dependencies, risks, resource needs, and milestones. Operate within Royal Mail's JFDI ...

planning services. We are looking for a Technical Architect to lead the design and assurance of secure, scalable and maintainable systems across a complex delivery environment. This role sits at the centre of a multidisciplinary programme, helping translate real user and service needs into practical technical solutions. … provide clear architectural direction, support delivery teams and help ensure that systems are built with long-term sustainability in mind. This is an opportunity to contribute to work that directly impacts patient care and service delivery at scale. What you'll be doing Leading ...

achieve revenue targets. Manage opportunities from initial discussion through to proposal, negotiation, and contract completion. Work closely with internal teams including sales, operations and service delivery to ensure successful delivery of solutions. Support the preparation of proposals, pricing and responses to customer enquiries including … processes. Track portfolio performance and maintain accurate forecasting and reporting. Ensure a high level of customer satisfaction throughout the sales and service lifecycle. Experience, Skills & Qualifications: We would welcome applications from candidates with experience in areas such as - IT Asset Disposal (ITAD) IT lifecycle management Technology solutions or hardware ...

hands-on IT support and maintains the local IT infrastructure for the Winnersh office of approximately 40 employees, in line with IDEMIA standards and service-level agreements. The role ensures system availability, security, and a high level of user satisfaction while coordinating with internal IT teams and external partners. … Level 2 IT support to end users at the Winnersh site, including incident resolution and request management Log, categorise, prioritise, and resolve incidents and service requests using the approved ITSM tool, ensuring SLA adherence. Deliver day-to-day on-site IT support for office users, systems, and devices Install ...

support, and continuous improvement of IT systems and services Manage and develop the on-site IT support team, including coaching and performance management Own service quality, availability, and user experience, ensuring effective incident and problem management Act as the senior escalation point for IT issues and service concerns … What we’re looking for Proven experience managing or leading IT support services Strong stakeholder management and communication skills Experience with ITIL or structured service delivery frameworks Background in education or similarly regulated environments Strong technical knowledge across Microsoft 365, Azure, networking, and infrastructure The ideal candidate will ...

looking for people with proven experience in content and a working knowledge of designing content to GDS guidelines and following the GOV.uk service standard. We'd ideally like to speak to people who have worked in organisations that follow these guidelines and potentially those with experience in a health … driven team delivering critical digital services that support health research across the UK. This is a key role in shaping the future of digital service delivery at the HRA and in helping researchers to do their work more effectively in the UK. Main duties ...

looking for people with proven experience in content and a working knowledge of designing content to GDS guidelines and following the GOV.uk service standard. We'd ideally like to speak to people who have worked in organisations that follow these guidelines and potentially those with experience in a health … driven team delivering critical digital services that support health research across the UK. This is a key role in shaping the future of digital service delivery at the HRA and in helping researchers to do their work more effectively in the UK. Main duties ...

looking for people with proven experience in content and a working knowledge of designing content to GDS guidelines and following the GOV.uk service standard. We'd ideally like to speak to people who have worked in organisations that follow these guidelines and potentially those with experience in a health … driven team delivering critical digital services that support health research across the UK. This is a key role in shaping the future of digital service delivery at the HRA and in helping researchers to do their work more effectively in the UK. Main duties ...

looking for people with proven experience in content and a working knowledge of designing content to GDS guidelines and following the GOV.uk service standard. We'd ideally like to speak to people who have worked in organisations that follow these guidelines and potentially those with experience in a health … driven team delivering critical digital services that support health research across the UK. This is a key role in shaping the future of digital service delivery at the HRA and in helping researchers to do their work more effectively in the UK. Main duties ...

Description Services Sales Manager Job Title: Services Sales Manager Department: Services/Tech Location: 7 Vantage Drive, Sheffield (Hybrid) Reports to: Director of Operations & Service Delivery Direct reports: None Contract: Fulltime, permanent Role Purpose Own the commercial and service relationship for Managed Service clients, ensuring what ...

modern digital workplace. The Role You will: Own the Azure and Microsoft 365 infrastructure strategy and roadmap Lead day-to-day infrastructure operations, service delivery, and BAU support Manage and mentor a small team of engineers Stay hands-on with technical delivery, troubleshooting, and implementations Drive improvements … across security, resilience, automation, and performance Lead cloud migrations, modern workplace initiatives, and continuous service improvement Manage third-party vendors, SLAs, and governance Experience Required Strong hands-on experience with Azure, Microsoft 365, Intune, Entra ID (Azure AD), Exchange, and Teams On Prem to cloud migration experience Proven infrastructure ...

organisation who are seeking an IT Manager to join their team. The IT Manager is responsible for leading the IT function to ensure effective delivery, support and strategic development of IT services across the organisation. The postholder will manage a team who is focused on optimising … implementation of technology projects • Stay up to date with technical advancements and trends to make informed decisions Operational Oversight • Manage IT infrastructure, service desk operations, and user support. • Monitor SLAs, KPIs, and user satisfaction • Monitor system performance, availability, and capacity planning. • Maintain IT policies, procedures, and documentation. • Collaborate with ...

assistance programme JOB PROFILE The Assistant Head of IT Projects is responsible for the strategic management, planning, and control of half of IT Project delivery throughout the organisation, fulfilled through a team of professional IT project specialists. The role involves working in close liaison with departments and units throughout … Business Administration, Technology, Digital and Data Steering Group Key working relationships: Senior leaders across the organisation of IT Projects, External suppliers and out-tasked service providers, IT Department Units People management: The direct reports are typically 2-3 permanent staff. During annual portfolio planning, 1–2 additional fixed-term ...

resource in order to ensure all Synthetic Training Equipment (STE) and Training Equipment (TE) are maintained and provided to Wildcat Training Centre (WTC) training delivery on time and to the agreed standard. Support the Chief Engineer (CE) and STE/IT Manager in sustaining the WTC LCMS IT network. … MAIN ACTIVITIES AND TASKS General To assist the Training Service Delivery Manager (TSDM), Chief instructor (CI), Synthetic Training Equipment/Information Technology Manager (STE/IT) and Chief Engineer (CE) with the achievement of all STE/IT TE related Key Performance indicators (KPIs). Support ...

resource in order to ensure all Synthetic Training Equipment (STE) and Training Equipment (TE) are maintained and provided to Wildcat Training Centre (WTC) training delivery on time and to the agreed standard. Support the Chief Engineer (CE) and STE/IT Manager in sustaining the WTC LCMS IT network. … MAIN ACTIVITIES AND TASKS General To assist the Training Service Delivery Manager (TSDM), Chief instructor (CI), Synthetic Training Equipment/Information Technology Manager (STE/IT) and Chief Engineer (CE) with the achievement of all STE/IT TE related Key Performance indicators (KPIs). Support ...

resource in order to ensure all Synthetic Training Equipment (STE) and Training Equipment (TE) are maintained and provided to Wildcat Training Centre (WTC) training delivery on time and to the agreed standard. Support the Chief Engineer (CE) and STE/IT Manager in sustaining the WTC LCMS IT network. … MAIN ACTIVITIES AND TASKS General To assist the Training Service Delivery Manager (TSDM), Chief instructor (CI), Synthetic Training Equipment/Information Technology Manager (STE/IT) and Chief Engineer (CE) with the achievement of all STE/IT TE related Key Performance indicators (KPIs). Support ...