251 to 275 of 469 Service Delivery Jobs in the UK excluding London

here at Wye Valley Trust. A keen eye for detail and building resilient processes is required to support our technical teams in the sustained delivery of PAS, EPR, EPMA and Community EMIS systems for the Trust. Working as part of the senior management team for the CSG you will … further deliver the team objectives. A comprehensive knowledge of operational practices within an acute NHS Trust is key to ensuring we continue to improve service delivery, minimise data quality issues while reducing clinical risk in system design and implementation. This will be further supported through business analytics ...

Cyber Security Consultant - Team Lead - North of England My client is a well-established and highly respected Managed Service Provider (MSP) seeking an experienced Cyber Security Team Leader to guide its growing security function. This role combines hands-on cloud security expertise with team leadership, customer engagement, and contributions … develop a multidisciplinary cyber security team. Oversee day-to-day operations, workload planning, and capability development. Promote a culture of growth, innovation, and exceptional service delivery. Provide expert, hands-on support across cloud environments such as Microsoft 365, Azure, and AWS. Drive security service delivery, including threat ...

Position: Systems Consultant (3rd Line/Infrastructure) Location: North London area Company: Leading European Managed Service Provider About Us: Join one of Europe’s top 10 MSPs is recruiting to add to their existing dynamic team. The Company delivers enterprise-level IT infrastructure, cybersecurity, support, and consultancy … impact, supporting cloud-first, secure, and resilient IT environments. Key Responsibilities: Lead resolution of complex incidents and provide 3rd line escalation support. Oversee proactive service delivery, including monitoring, patching, and optimisation. Drive automation, standardisation, and infrastructure improvements. Support customer security, backup, and disaster recovery strategies. Mentor ...

Location Milton Keynes MK7 8JU role will be hybrid End Client Rolls Royce Job Description A Security Cleared (Minimum SC) First Line Analyst supporting delivery of a 24/7 x 365 service working in rotating Early, Mid, Late shifts to cover 7am - 7pm. The Analyst will provide … technical support and service delivery to Computacenter's customers. Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching, ensuring adherence to agreed standards and procedures. Call Steve Hill on (phone number removed) IND/ ...

Line Support looking for that next step. We are seeking a relationship-focused expert to bridge the gap between our clients and our technical delivery teams. Picture customer success - retention and developing strong relationships. Maybe you are a 2nd/3rd Line Engineer who is tired of the ticket … enjoy acting as a trusted adviser. We are looking for someone with a strong technical foundation who prefers building long-term relationships over fixing service desk tickets. Either: The MSP Veteran: You understand the pace and multi-client environment OR The Internal IT Professional: You’ve managed ...

Tenovus Macmillan Data Reporting Assistant Job Were excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis. With your database, Excel and reporting expertise youll provide accurate data and reports to support this service … Data Reporting Assistant Details# A fantastic new stand-alone Third Sector role where your data and reporting work will directly contribute to the successful delivery of this service. Youll be part of our Advice service team who deliver frontline support across Wales making a meaningful difference for people ...

Desktop Support Engineer - Maidenhead - Service Desk Engineer Are you a skilled IT professional with a passion for solving technical challenges and delivering exceptional client service? We're looking for a 2nd Line Field Engineer to join our dynamic team, providing on-site and remote support while acting … escalation point for our Service Desk Engineers. Key Responsibilities: Deliver technical support to clients both on-site and remotely. Act as an escalation point for Service Desk Engineers, ensuring issues are resolved efficiently. Install, maintain, and troubleshoot hardware/software in line with company standards. Reconfigure systems ...

role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. Role Profile To design and support the delivery of scalable, user-centred solutions on the Microsoft Dynamics 365 Customer Engagement (CE) platform, aligned to ICAEW's strategic goals. This role plays … over-customisation. * Ensure solutions are user-centric, maintainable, and built to meet ICAEW's business process needs across functions such as membership, sales, customer service, and marketing. * Provide architectural oversight across the Dynamics CE lifecycle, ensuring compliance with solution design, security models, and integration standards. * Work closely with business ...

including preparations for TISAX accreditation in 2026. Provide technical support and troubleshooting for business-critical systems and internal users. Manage relationships with external IT service providers and monitor service delivery performance. Identify opportunities where technology can improve productivity, reduce costs, and enhance manufacturing capability. Provide training ...

About the Role We are looking for a high-performing New Business ITSM Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a true hunter role , focused on driving new business growth through proactive prospecting, consultative selling, and strategic relationship building across … Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast-growing international organisation and play a key role ...

Engage senior client stakeholders to understand operational challenges and requirements Qualify opportunities and contribute to go/no-go decision processes Design operating models, delivery frameworks and transition plans for outsourced services Develop high-level solution architecture covering people, process and technology Produce compelling client proposals and solution documentation … Identify risks, assumptions and dependencies within proposed solutions Build business cases and ROI models demonstrating value to clients Collaborate with sales, delivery and technical teams to shape winning bids Key Requirements Experience designing outsourcing or managed service solutions Strong background in operating model design and transformation programmes Experience ...

Centre while effectively handling customer complaints and feedback. Day to day: Evaluate and monitor interactions, including phone calls, emails, and tasks, to ensure quality service delivery and adherence to established protocols. Carry out enhanced Operational checks on performance, adherence and productivity that will allow us to proactively identify … provide timely and effective resolution, ensuring customer satisfaction and retention. Collaborate with Team leaders to provide coaching and training on best practices for customer service and efficient issue resolution. Analyse customer feedback and complaint trends to identify root causes and implement preventive measures to address recurring issues. Prepare ...

community and healthcare-related services is seeking interim data support to cover a key Data Analyst position. This organisation works closely with clinical teams, service delivery staff and external partners, and relies heavily on accurate, meaningful data to demonstrate impact, meet regulatory expectations, and ensure effective service … will work across multiple data sources, with a strong emphasis on extracting and interpreting data from clinical systems.You will collaborate with operational teams, service managers and senior stakeholders to produce meaningful insights that support decision-making, funding requirements, compliance, and internal reporting. Key Responsibilities Extract, clean and interpret data ...

community and healthcare-related services is seeking interim data support to cover a key Data Analyst position. This organisation works closely with clinical teams, service delivery staff and external partners, and relies heavily on accurate, meaningful data to demonstrate impact, meet regulatory expectations, and ensure effective service … will work across multiple data sources, with a strong emphasis on extracting and interpreting data from clinical systems.You will collaborate with operational teams, service managers and senior stakeholders to produce meaningful insights that support decision-making, funding requirements, compliance, and internal reporting. Key Responsibilities Extract, clean and interpret data ...

bridge between vendors and internal teams. Key Responsibilities Oversee day-to-day vendor performance, ensuring SLAs and KPIs are consistently met. Lead service review meetings, escalate issues, and drive timely resolutions. Maintain vendor scorecards and dashboards, spotting trends and service gaps early. Ensure contracts, invoices, and compliance requirements … efficiency and value. Monitor operational risks and ensure robust contingency plans are in place. Skills & Experience 3-5 years' experience in IT vendor management, service delivery, or IT operations. Strong knowledge of IT services and infrastructure (Cloud/SaaS, Networks, End-User Computing). Proven ability to manage ...

Operations Director MSP (UK-wide) Salary: On application The Opportunity Our client, a leading Managed Service Provider (MSP) specialising in delivering IT services and technical projects to schools nationwide, is seeking an experienced Operations Director . This is a strategic, hands-on leadership role driving operational excellence across service delivery, technical teams, and project delivery click apply for full job details ...

effective solutions and optimal resource allocation based on business needs, ensuring efficient resource allocation to achieve optimal value and impact Effectively manage all tenders, service level agreements and relationships with external service providers, leveraging industry best practices to enhance service delivery Security and Compliance Ensure that ...

major public sector organisation delivering critical national infrastructure and essential public services. This contract role offers the opportunity to take ownership of service delivery, process improvement and operational performance, working closely with IT service operations teams, click apply for full job details ...

Waterfall projects Strong experience in logistics, warehouse management, S4 HANA/ECC, and 3PL integrations Experience managing third-party IT providers and SAP service delivery Analytical mindset with strong stakeholder management and communication skills FMCG, EWM, IM, Finance, or EDI experience is a bonus This is an exciting ...

Your new role A leading construction and infrastructure organisation is seeking an experienced Service Manager - Back Office to own and improve the delivery of critical IT services supporting core business functions. Operating within a multi-vendor, outsourced environment, this role focuses on driving performance, stability, and continual improvement … across foundational enterprise technologies. The successful candidate will work closely with global IT teams, service providers, and internal stakeholders, applying ITIL and SIAM principles to ensure seamless, scalable, and value-driven service delivery. Key Responsibilities: Managing user access, shared drive permissions, and data security Overseeing lifecycle and operational ...

driven new business hunter with a passion for IT Service Management solutions? We’re partnering with a high-growth organisation looking to expand its UK sales team with a talented New Business Sales Manager focused on winning and developing new logo clients. This is a standout role for someone … discovery demo negotiation close Develop strategic account plans and build a strong pipeline Engage C-level and IT decision-makers (CIOs, Heads of IT, Service Delivery Leaders) Collaborate with pre-sales and delivery teams to shape compelling solutions Consistently exceed revenue and activity targets What ...

connectivity simple - like a true utility - cutting through complexity and putting customers first. As we continue to grow, we're looking for a WAN Delivery Co-ordinator to keep things moving behind the scenes. You'll be the go-to person making sure orders flow smoothly from sale … live service - connecting the dots across teams and suppliers, staying one step ahead of potential delays, and keeping everything on track so services go live without a hitch. What It's Really Like Here The pace and intensity are higher than most environments in our sector. The workload ...

salary increase whilst on shift What You’ll Be Doing: Leading shifts within a 24/7 SOC environment, ensuring smooth and effective service delivery Overseeing and supporting junior analysts, providing guidance and technical direction Monitoring systems for security events, investigating suspicious or unauthorised activity Managing and responding … technical landscape evolves Triaging vulnerability scan results and working with technical teams on remediation Assessing secure configurations and feeding back improvements Producing regular service and security reports for key stakeholders Contributing ideas to improve SOC performance and service quality Staying current with emerging threats, trends, and best practice ...

calibrating customer instrumentation using approved processes, templates, and laboratory equipment. This role is ideal for someone with a technical background and strong customer service skills, who is keen on delivering high-quality technical services. Day-to-day of the role: Assess equipment conditions on arrival and determine suitability … customers throughout the calibration process. Undertake fault-finding, minor repairs, and problem-solving where required. Support other departmental tasks, such as assisting the service delivery team with the safe packing and dispatch of customer equipment. Required Skills & Qualifications: Essential : Recognised qualification in a technical or numerate discipline (BTEC ...

management of critical infrastructure within a high-availability environment. Key Responsibilities Lead and manage on-site operations, ensuring 24/7 uptime and service excellence Oversee third-party providers across mechanical, electrical, and security services Manage and develop a team of engineers and technicians, driving performance and accountability … primary point of contact for clients, including during incidents and service disruptions Ensure all maintenance, compliance, and health & safety standards are met Drive continuous improvement across operations, processes, and service delivery Manage budgets, forecasting, and cost optimisation initiatives Oversee capacity planning and infrastructure lifecycle management Requirements 5+ ...