251 to 275 of 676 Service Delivery Jobs in the UK excluding London

hours per week, Southampton, On-site Overview: Our client is seeking a dedicated End User Device (EUD) Engineer to enhance the quality of service delivery within the public services sector. This temporary position is crucial for ensuring that end users receive exceptional support and that service disruptions … minimised. Key Responsibilities: Deliver outstanding customer support to the user base, ensuring a high-quality experience that aligns with business impact and service level agreements (SLAs). Troubleshoot and resolve EUD incidents, requests, and problems within established SLAs, identifying trends and patterns to proactively address issues. Communicate necessary changes ...

Fire & Security Engineer - Service & Install Southampton, Winchester & Hampshire Areas 38,000 - 45,000 Basic DOE + On-Call + Vehicle A well-established and highly respected Fire & Security solutions provider is seeking a dedicated Fire & Security Engineer to join their expanding technical team. Based in the South & South-East … this business has built a strong reputation for exceptional service delivery, quality workmanship and technical excellence across both commercial and residential projects. Engineers are fully supported with training and development, and the organisation prides itself on professional delivery and long-term client relationships. The Role You will ...

client is seeking an experienced and proactive IT Manager to lead their IT function and ensure the delivery of reliable, secure, and business-focused technology services. This is an excellent opportunity for a hands-on IT professional who can combine operational leadership with strategic thinking, driving service improvements … policies, and operational standards that align with business objectives and support continuous improvement. Manage IT projects, system upgrades, and technology change initiatives, ensuring successful delivery with minimal disruption to business operations. Build and maintain strong relationships with third-party suppliers, managing service delivery, contracts, budgets, and performance. ...

adjusters, contractors, and claims professionals make faster, more informed decisions through industry-leading property estimating, claims, and pricing solutions. We're looking for a delivery-focused Project Manager to join our Claims UK team. This role is ideal for someone with solid project management experience who enjoys owning delivery … support our products and services, ensuring outcomes are achieved on time and to a high standard. Responsibilities What you'll be doing Lead the delivery of projects from initiation through to completion, with clear ownership of timelines and outcomes Define project scope, problem statements, project goals, milestones, and deliverables ...

Engagement Lead - Service Delivery Location: London/Hybrid My client is looking for a highly experienced Engagement Lead to join a growing consultancy and play a pivotal role in delivering transformational outcomes for some of the UK's most recognised organisations. As Engagement Lead, you will … consultative engagements and client-focused outcomes. Expertise in one or more of the following areas: IT & Digital Operating Model Development Process Design Organisation Design Service Integration SIAM Service Management Experience leading digital change and IT transformation programmes. Strong senior stakeholder management skills, including business case development and approvals. ...

with customers, technical teams, and stakeholders to deliver successful products and services. The Role As a Product Owner, you will support the development and delivery of product initiatives, helping translate customer and business requirements into clear priorities and actionable work. Working closely with technical, operational, and customer-facing teams … play a key role in coordinating delivery, managing requirements, and driving continuous improvement. Key Responsibilities Support delivery of the product roadmap and prioritised backlog. Gather and translate customer feedback into product improvements. Work closely with technical, service delivery, support, and commercial teams. Define requirements, user stories ...

Main duties of the job Patient Systems Support (EPR ) This is an exciting opportunity to be part of a growing team, providing an excellent service to our end users. This role will be both trainer and systems support in a team that provides knowledge, development and support to system … Making a Difference, Team of the Month Awards & Colleague Recognition Awards Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees. Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing ...

technology sector. We deliver enterprise technology solutions that help government agencies, defence organisations and commercial entities modernise operations, migrate legacy systems, and transform service delivery. Essential Job Functions Manages functional areas or department account leads on small to medium sized accounts to ensure that business solution objectives are met. … plan projects or workload forecasts. Manages and approves expenditures for accounts in line with the established policies and procedures. Manages complex relationships between delivery and consumer groups to ensure good client relations. Identifies and manages service improvements to increase customer satisfaction. Manages and ensures delivery of projects ...

deploying IT solutions. Work closely with 2nd and 3rd Line Engineers to resolve more complex incidents. Identify recurring issues and contribute to continual service improvement. Deliver outstanding customer service while keeping clients informed throughout the support process. Escalate incidents appropriately to ensure SLA compliance. You'll work closely … with technical specialists, service delivery teams and customers to provide a responsive, professional support experience while helping maintain high service standards. What we're looking for Essential Minimum of 2 years' experience working within an MSP environment. Strong knowledge of Microsoft 365, Azure and Intune. Experience using ...

sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven … team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate ...

technology platform. The role will lead change strategy, operating model development, process improvement, stakeholder engagement, adoption planning, and benefits realisation to ensure successful delivery of organisational and operational change. Client Details Our client is a leading Higher Education institution undertaking a significant transformation programme within its accommodation services function. … part of a wider technology-enabled change initiative, the organisation is investing in new processes, operating models and ways of working to enhance service delivery, operational efficiency and user experience across a complex stakeholder environment. This role offers the opportunity to contribute to a high-profile transformation with ...

Position: Servicedesk Supervisor - 6 Month FTC Location: Hemel Hempstead Salary: £32,000 - £36,00 DOE Servicedesk Supervisor - Job Overview An experienced Service Desk Supervisor is required for a well-established M&E Contractor with over 40 years in the industry. This role is based at the company's head … office in Hemel Hempstead, with occasional travel to Romford or Holborn for training or meetings. The Service Desk Supervisor will oversee two direct reports and coordinate the planning and scheduling of work for approximately 20 engineers, working closely with the Service Manager. The Maternity Service Desk Supervisor ...

take ownership of critical, high-value products within a complex and secure environment. You'll play a pivotal role in shaping product direction, ensuring delivery excellence, and maximising value for users and the organisation. What You'll Be Doing - Set the vision and direction for your product(s), ensuring … roadmap, balancing competing priorities while maintaining transparency across business stakeholders. - Lead the end-to-end product life cycle, from shaping requirements through to successful delivery, ensuring outcomes are delivered on time and provide measurable value. - Act as the senior voice of the product, influencing leadership decisions through clear reporting ...

opportunities. Manage workplace consumables, stationery, and office supplies. Coordinate workspace moves, seating changes, and local workplace reconfigurations. Maintain awareness of workplace risks, issues, and service impacts, ensuring appropriate action is taken. Workplace Experience & Hospitality Create a welcoming, professional, and inclusive environment for our people and visitors. … related enquiries. Coordinate visitor and guest experiences. Support new starter workplace inductions and onboarding activities. Coordinate hospitality and catering requirements. Support the planning and delivery of workplace events, engagement activities, and initiatives that enhance workplace experience, wellbeing, and site culture. Promote awareness and effective use of workplace spaces, services ...

plan projects or workload forecasts. Manages and approves expenditures for accounts in line with the established policies and procedures. Manages complex relationships between delivery and consumer groups to ensure good client relations. Identifies and manages service improvements to increase customer satisfaction. Manages and ensures delivery of projects … meet client and company expectations and needs. Partners with functional areas or departments to integrate new, enhanced and existing service offerings for accounts. Supports developing new business proposals and introduces new technology to enhance business solutions. Selects and hires employees. Trains and evaluates employees to enhance their performance, development ...

quality technical documentation, including system configurations, process documentation, support runbooks, and architectural diagrams. Provide hands on engineering support for BAU operations, including incident resolution, service requests, and operational improvements across supported platforms. Deliver infrastructure related changes and project work, ensuring adherence to change management processes, security standards, and architectural … Windows, Linux, Active Directory, DNS, and DHCP. Administer and support virtualisation platforms such as VMware and/or HyperV. Support end user and application delivery platforms such as Citrix and SCCM. Manage and support infrastructure monitoring tooling (e.g. SCOM, SolarWinds, Splunk or similar), ensuring effective alerting, visibility, and operational ...

operating system deployment, upgrade and lifecycle management strategies. Implement automated deployment and application packaging solutions. Create reusable engineering patterns, automation and standards to improve service delivery and operational efficiency. Microsoft 365 Platform Ownership: Manage and enhance Microsoft 365 services, including: Microsoft 365 Apps, Intune, Exchange Online, SharePoint Online … Entra Connect. Enhance Microsoft Purview capabilities, including Audit, Data Loss Prevention (DLP) and eDiscovery. Ensure services align with security, compliance and governance requirements. Service Reliability & Continuous Improvement: Act as an escalation point for complex Microsoft service incidents and platform issues. Monitor Microsoft service health and communicate business ...

Financial Services sector. This is a high-impact position combining bid leadership, solution design, and stakeholder engagement. You will work closely with sales, technical, service delivery, and client teams to develop compelling, commercially viable solutions that address complex customer challenges. If you have a passion for shaping winning … propositions, translating client requirements into innovative managed service solutions, and thriving in a fast-paced environment, we'd love to hear from you. Key Responsibilities Lead the end-to-end bid process for new business opportunities within Financial Services. Analyse client requirements, RFPs, RFIs, and tenders to develop winning ...

exciting opportunity has arisen for an experienced Head of Shared Services to join a rapidly expanding international organisation and lead its UK Shared Service Centre based in Leicester. The business has grown rapidly through acquisitions and continues to invest heavily in its Shared Services function to create a scalable … platform capable of supporting future growth. After successfully establishing its Leicester Shared Service Centre, the next phase will see additional UK businesses and European operations transition into the model over the next 18 months. This is a newly created leadership role, reporting directly to the Head of Group Business ...

organisation. You will act as an escalation point for complex or time‐critical major incidents, support team members during high‐severity events, and ensure service delivery meets expectations. Successful candidates must be eligible for SC clearance. Values Customer First, Always Fearless Innovation Achieve Together Everyone is Valued Responsibilities ...

Service Desk Controller Location: Witham Contract Type: Permanent Are you ready to take your career to the next level? Join our dynamic team as a Service Desk Controller. We are on the lookout for an enthusiastic individual who thrives in a fast-paced environment and is passionate about … providing exceptional service. What You'll Do: As a Service Desk Controller, you will play a crucial role in ensuring our service desk runs smoothly and efficiently. Your responsibilities will include: Managing Service Requests: Oversee incoming service requests, ensuring timely and accurate responses. Troubleshooting & Support: Provide ...

Service Scheduling Coordinator Location: Witham Contract Type: Permanent Are you ready to take your career to the next level? Join our dynamic team as a Service Scheduling Coordinator . We are on the lookout for an enthusiastic individual who thrives in a fast-paced environment and is passionate … about providing exceptional service. What You'll Do: As a Service Desk Controller, you will play a crucial role in ensuring our service desk runs smoothly and efficiently. Your responsibilities will include: Managing Service Requests: Oversee incoming service requests, ensuring timely and accurate responses. Troubleshooting & Support ...

This role is central to ensuring effective coordination between internal teams, vendors, partners, and customers, enabling the timely resolution of incidents and driving continuous service improvement. You will play a key role in enhancing customer relationships, improving service delivery, and maintaining ITIL-aligned best practices. … collaborative team player with a passion for continuous development. Key Responsibilities Manage the end-to-end lifecycle of incidents, primarily for our SaaS based Service, acting as the central point of coordination ensuring timely resolution and effective communication. Relay communications between internal teams, vendors, partners, and customers both verbally ...

would report directly to the Head of IT, and will involve supporting a Microsoft-first environment with a strong focus on cloud, ITIL-led service delivery, ERP transformation, automation and cyber security. The ideal candidate will have hands on experience proving 2nd – 3rd line support in a Microsoft … environment, and capable of leading service management and project delivery. Experience required for the Senior IT Support Analyst Previous experience in a senior IT support position, managing 2nd to 3rd line tickets independently. Hands on experience with Microsoft 365 administration, Intune, and Windows 11. Exposure to Azure cloud ...

About the role We are looking for a 1st Line Team Lead to run the Tier 1 function of our service desk, supporting a major care sector group with a large multi-site estate across England and Scotland alongside our wider client base. This is a working lead role … tools alongside the team and part running the desk - managing the queue, coaching the engineers, owning ticket quality and making sure nothing slips. The service desk sits at the heart of a newly signed managed service contract that is growing quickly, with a substantial site onboarding programme underway ...