251 to 275 of 1,404 Service Delivery Jobs in the UK excluding London

Head of Service Transformation and Digital Location : London – hybrid working, with at least three days per week at an Open Age centre (W10, SW3, SW1V) Salary : £50,000–£55,000 per annum, depending on experience Contract : Permanent, full-time; applications for 0.8 FTE considered Lead meaningful change for older … experienced transformation leader to improve our services, strengthen our digital capabilities and increase our impact for older people across London. This is primarily a service transformation and change leadership role, supported by strong digital knowledge. You will help colleagues embrace new ways of working and ensure our services, systems ...

About the job you’re consideringThe SIAM Availability Analyst will be accountable for the monitoring, governance, analysis, and continual improvement of service availability across a multi-supplier environment. The role is outcome-focused, ensuring services remain resilient, available, and aligned to business requirements while driving proactive improvement, reducing service … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)Your roleOwn the Availability Management process across a multi-supplier environment, ensuring services meet agreed availability and resilience requirements.Monitor, analyse, and report on service ...

Role Are you passionate about delivering exceptional IT support, leading high-performing teams, and ensuring outstanding customer experiences? We're looking for an experienced Service Desk Manager to oversee the day-to-day operations of a busy service desk, managing and developing a team of first and second … line support professionals. You'll play a pivotal role in driving service excellence, improving processes, and ensuring Service Level Agreements (SLAs) are consistently achieved. Working closely with clients and internal stakeholders, you'll identify opportunities to enhance service delivery, implement best practices, and help shape ...

## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support Manager**Salary … Band**Competitive**Job Description****About the Role**As a leader within our Service Desk operation, you will be responsible for ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced and people-focused IT Service Desk & Support ...

reaches of space theres no limit to where a career at BAE Systems could take you. Role description A Graduate Project Manager supports the delivery of business and technical projects by working with experienced Programme Managers, Service Delivery Managers, and Project Control professionals. Core duties Youll gain … exposure across the full project lifecycle, contributing to planning, control, and assurance. Roles may include Project Management Office support, Portfolio Management, and Service Delivery. Youll help set up, deliver and close projects, including managing finances and assist with governance and reporting. Youll also support senior managers, track risks ...

shape tomorrow, not just today. About Roke Roke is a world-class engineering and technology company, with a trusted and long-standing record of delivery spanning research & development, products, managed-services and consultancy, serving customers across the globe. The markets Roke operates in are broad, but they are frequently … crosscutting at engineering and delivery levels; markets include defence, national security, intelligence sectors, with diversity being at the centre of Roke’s strategy. The Opportunity The Field Service Engineer plays a key role in delivering high-quality support to customers across the UK and international locations. The role ...

Rural Affairs (Defra) and is responsible for ensuring the safety, quality, and efficacy of veterinary medicines in the UK. We have an IT Operations & Service Management Lead vacancy The Veterinary Medicines Directorate is looking for an IT Operations and Service Management Lead to join its IT Operations team. … This is a hands-on operational role with service management responsibility. The post holder will support the reliable day-to-day running of IT services that underpin VMDs regulatory, scientific and business activities, with a particular focus on modern computing, end user services, service desk operations and live ...

reliable and effective IT support. The Role As a Deskside Analyst, you will act as the primary escalation point for complex IT incidents and service requests that cannot be resolved by the Service Desk. Working both remotely and on-site, you will provide advanced technical support, perform detailed … diagnostics, and ensure issues are resolved efficiently and effectively. You will play a key role in maintaining service reliability, supporting business-critical systems, and delivering a high-quality user experience while adhering to ITIL best practices. Key Responsibilities Act as the main technical escalation point for complex IT incidents ...

Select how often (in days) to receive an alert: Delivery Manager (End User Computing) Location: UK - Nottingham | Job-ID: 220010 | Contract type: Standard | Business Unit: Information Technology Life on the team Location: Nottingham Full-time Office based ( Role Type: Permanent MUST BE EITHER SECURITY CLEARED - OR HAVE THE ABILITY … UNDERTAKE Team/Service Overview The Evergreen service is Computacenter's solution which helps customers ensure their End User devices are compliant for technical and patch support from Microsoft. We achieve this by maintaining supported Operating System and Office Build versions via a periodic cycle of deployment upgrades. ...

they work. As their business continues to grow, they're looking for an experienced Technical Services Manager to lead their technical teams, drive service excellence and play a key role in shaping the future of their service delivery. This is a genuine leadership role where youll influence … they'd love to hear from you. The Opportunity Youll lead their Helpdesk, Field Engineers, Projects and Technical Specialists, ensuring customers receive an outstanding service while helping our engineers reach their full potential. Youll balance operational leadership with technical oversight, working closely with customers, suppliers and our commercial teams ...

About the job you’re consideringThe SIAM Service Asset and Configuration Management (SACM) Manager is accountable for leading and governing the end-to-end Service Asset and Configuration Management process across a complex multi-supplier environment. The role is outcome-focused, ensuring that asset and configuration information … accurate, reliable, and effectively managed throughout its lifecycle to support service delivery, operational decision-making, and risk management. The SACM Manager will provide strategic oversight of the CMDB and asset management practices, drive cross-supplier compliance with SACM policies and standards, and ensure configuration data integrity across ...

senior stakeholders, subject matter experts and suppliers to finalise the target state, develop the implementation roadmap, support completion of the business case and lead delivery of the agreed programme of change. The role will oversee multiple workstreams covering Finance, HR, IT and Change Management, ensuring that technical, process … Umbrella for the right experience candidate. Summary of Responsibilities and Personal Duties: Transformation Programme Manager To be responsible for driving the delivery of change projects across strategic, frontline and support functions and influencing new ways of working to achieve corporate objectives To deliver a design-led approach to project ...

conflict here. Fast growth, high standards, real impact. If that sounds like your kind of place, keep reading. About the Role The Service Desk Manager plays a critical role in leading the effective operation of our service desk team and ensuring we consistently deliver an excellent customer experience. … agreed KPIs and SLAs, driving positive customer outcomes, and maintaining high standards across customer communications, ticket notes and time entries. Working closely with other service leaders, you will help create joined-up, collaborative and consistent service delivery across all service teams. This is an opportunity ...

online is seeking an Operations Manager/Service Delivery Manager to lead high-performing teams through major transformation. You will translate strategic priorities into practical plans, coach managers, and drive service improvement while ensuring delivery against KPIs. The role emphasizes data-informed decisions, continuous improvement ...

library systems team and undertake the tasks outlined here in collaboration with the other SLM Business Systems. You would be accountable for the delivery of the technical infrastructure and systems framework that underpin the efficient delivery of Library Services. You will manage multiple technology systems, products and services … complete lifecycle, from inception to mainstream adoption and ongoing use and decommissioning. This work involves establishing and fostering effective partnerships that will contribute to service delivery and strategies, improvements to services for users, value for money and the exploitation of new technologies. You will contribute to sharing good ...

About The Role Hippo is recruiting for senior consultants in service design. Service designers take a holistic approach to evaluating our client’s business ecosystem and lead the strategic planning for our client’s services. You’ll co-create new service propositions or evolve existing services … user-centred design and also have a strong understanding of Agile methodology and how the different members of an Agile team contribute to service design. [Please note we are looking for candidates who are looking for growth at the Intermediate level; therefore, the advertised salary band represents the entry ...

Associate Service Delivery & Release Manager Cheltenham - 3 days office based About Finova Finova is the UK's leading lending and savings technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers … reduce operational costs — all while staying fully compliant in a fast-moving market. About you: Background: Client/customer relationship experience, ideally within Software Delivery or Financial Services. Knowledge of service desk operations and what constitutes "world-class service" is a distinct advantage. Communication & Empathy: Exceptional written ...

client relationship management and lead development of major proposals and bids, including acting as Bid Lead for high value pursuits. Experience in the delivery of large-scale business/technology programmes Experience in Waterfall and Agile methodologies Experience analysing systems and procedures, process design and modelling, and creation … that drive digital transformation, innovation adoption, and business strategy execution for utilities Collaborate with senior client leaders and develop their respective vision, strategic objectives, delivery plan, and operating model Monitor evolving energy system requirements and develop business cases for clients to ensure future proof and resilient business models Conduct ...

business applications, cybersecurity, and ways of working. Key Responsibilities Own the group-wide IT and digital services strategy, governance, and technology roadmap Lead IT service delivery across service desk, field support, infrastructure, and business systems Drive the implementation, optimisation, and ongoing development of Microsoft Dynamics … objectives and organisational growth What We’re Looking For Senior leadership experience with responsibility for IT and digital services across multi-site organisations Strong service delivery expertise and ITIL-aligned operational management Proven cybersecurity leadership within regulated or sensitive environments Successful delivery of major IT systems, platforms ...

clinical support services across multiple sites. This is a key leadership role responsible for improving patient access, overseeing workforce planning and clinical scheduling, driving service improvement, and ensuring patients receive the right care at the right time. What We're Looking For Proven management and leadership experience. Strong people … management, communication and organisational skills. Experience leading service improvement and managing change. Ability to analyse performance data and drive operational improvements. Primary care experience is desirable but not essential. You'll join a progressive, patient-focused organisation where you'll have the opportunity to influence service delivery ...

Purpose: The Customer Service Specialist is an exciting role that combines a variety of activities. As a Workplace Experience Specialist you will deliver Exceptional Workplace and Guest Experiences to our customers. The One Team Hub will be the focal point for access to these Services, Spaces and Support. Central … landlord teams and a smooth experience for all parties. Maintain comprehensive knowledge of all spaces, including Welcome and Hospitality areas, and deliver concierge style service enriched with insightful local area expertise to enhance every visitor’s experience. Consistently deliver exceptional customer service, anticipating the needs of both visiting ...

travel to client sites (mainly Milton Keynes) when required. Currently 1 to 2 days a month. Hours: 37 hours per week Reporting to: IT Service Manager The Role Owing to our continued growth and trusted reputation, we are seeking a skilled and proactive IT Service Management Analyst … join our Digital Sensitivity Review (DSR) Service Support team. You will work with our IT Service Manager, deputising when necessary, to ensure support and visibility for the technical team and day to day compliance with service management (ITIL) processes. This includes end to end processes with internal ...

related services to business customers. The company operates a customer-focused technical team and supports clients with their ongoing IT requirements, projects and service delivery. Job Description: Take overall responsibility for the delivery of IT support, projects and managed services to business customers. Lead, manage and develop … team, including recruitment, onboarding, training, one-to-ones and appraisals. Allocate and schedule technical resources to ensure operational and project requirements are met. Monitor service delivery and ensure the team consistently meets agreed customer SLAs and operational targets. Monitor and report on key performance indicators (KPIs), identifying opportunities ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … jointly create the next generation of the ticketing system for London. Role Overview We are seeking an IT Network Manager to lead the delivery, transition and operation of enterprise network services, ensuring that network infrastructure is secure, resilient and capable of supporting business operations. This is a transition-focused ...

client relationship management and lead development of major proposals and bids, including acting as Bid Lead for high‐value pursuits. Experience in the delivery of large‐scale business/technology programmes Experience in Waterfall and Agile methodologies Experience analysing systems and procedures, process design and modelling, and creation … that drive digital transformation, innovation adoption, and business strategy execution for utilities Collaborate with senior client leaders and develop their respective vision, strategic objectives, delivery plan, and operating model Monitor evolving energy system requirements and develop business cases for clients to ensure future proof and resilient business models Conduct ...