1,201 to 1,225 of 1,542 Service Delivery Jobs

across meeting rooms and a purpose-built conference centre. This is a hands-on, client-facing role where you'll combine a passion for technology with high-end customer service to ensure seamless event delivery and day-to-day AV operations. You'll be a key part of the wider front-of-house (FOH) team, working in a … fast-paced, high-profile environment where 5-star service is expected. Key Responsibilities: Manage, coordinate, and develop a team of 5 AV Technicians, ensuring consistent, high-quality service delivery. Oversee daily AV operations including meeting room setups, video conferencing, and hybrid meeting support. Support internal and external events across the business, including high-profile events in the on … site conference centre. Act as the primary AV point of contact for senior stakeholders, providing professional and responsive service. Assist the Regional Manager in managing service delivery and identifying continuous improvements. Liaise with third-party AV suppliers as needed for large-scale or specialist events. Maintain and monitor AV equipment to ensure operational readiness at all times. Create More ❯

The Student Data and Systems (SDS) service supports learning and teaching at UWE and helps enhance the student experience. The SDS community works together to join up our various business and system areas so that we do not work in siloes but contribute to a Team UWE approach to stewarding our student data and systems. We now have a … takes the lead for updating and stewarding our curriculum data across several key systems, including our curriculum management tool and student records system. This work contributes to the successful delivery of a range of activities across the student journey, ensuring that our curriculum data helps to support a positive student experience. About you You will bring your experience of … service delivery within a complex organisation, along with the ability to take a leading role on information stewardship, reporting and documentation. You will use your management skills to ensure that team deadlines are met and that service enhancement is at the core of our endeavours. In this role, you will be instrumental to the delivery of More ❯

Join to apply for the Network Architect - DV Cleared role at TieTalent About The Role Our confidential government client requires an experienced Network Architect to lead the design and delivery of strategic network solutions. This is a high-impact role within a complex, secure environment, where your architectural expertise will support national security priorities. Position Details 600 - 700 per … integrators Drive end-to-end system thinking including LAN/WAN design, WAN provisioning, network security, and dependencies on EUDs, storage, and power systems Work across the full system delivery lifecycle from service design to live deployment Conduct impact assessments, risk evaluations, and lead technical governance activities Act as the primary technical point of contact for networking infrastructure … architecture and design Strong knowledge of government or military-grade secure environments Experience with passive and active infrastructure planning, WAN/LAN technologies, encrypted communication solutions Familiarity with government service delivery lifecycle and assurance processes Exceptional stakeholder management skills Proven leadership in delivering technical outcomes under tight timelines Nice-to-have skills include network design, WAN, network security More ❯

Trust is working with partners across the care community to deliver a unique, cross care setting, real time, patient centric electronic health record that will improve the quality and delivery of care to the patient. This role forms part of a specialist team of multi skilled clinical systems professionals committed to the service delivery and continual improvement … of a fit for purpose customer focused IT Clinical Systems service to ANHSFT and our wider Place partners including BTHFT. To provide specialist knowledge enabling the design, development and delivery of a consistent and professional IT Clinical Systems service in the use of the Trust's Patient and Information Systems, ensuring accurate requirement assessment and successful knowledge … agreed business processes and clinical system usage as agreed within the various Projects Part of a specialist team of multi skilled clinical systems professionals responsible and accountable for the service delivery and continual improvement of a fit for purpose customer focused IT Clinical Systems service. Ensure effective provision and communication of complex or sensitive system information, which may More ❯

rolling contract) Location - High Wycombe Ir35 - Inside (Must use an umbrella company) Main Duties & Responsibilities of the Role: Provide a proactive, customer-focused, first-time fix first-line support service to students, staff, and other key stakeholders for all services offered by the DTS Directorate, ensuring the continuous operation of my client's computer network and systems. Offer first … and operational activities. Identify, resolve, and/or escalate underlying issues in adherence to the Problem Management process, including maintaining accurate records and disseminating information as required. Update relevant Service Desk systems in alignment with the Incident Management process, ensuring accurate and compliant information in accordance with DTS policies and standards. Invoke third-party support as per established processes … escalation. Provide technical advice and assistance to students and staff regarding the use of standard software, hardware products, systems, and procedures. Promote the smooth transition of knowledge within the Service Desk Team by collaborating with other DTS teams and project teams, as directed by the Service Delivery Manager, including training elements for new or less experienced team More ❯

rolling contract) Location - High Wycombe Ir35 - Inside (Must use an umbrella company) Main Duties & Responsibilities of the Role: Provide a proactive, customer-focused, first-time fix first-line support service to students, staff, and other key stakeholders for all services offered by the DTS Directorate, ensuring the continuous operation of my client's computer network and systems. Offer first … and operational activities. Identify, resolve, and/or escalate underlying issues in adherence to the Problem Management process, including maintaining accurate records and disseminating information as required. Update relevant Service Desk systems in alignment with the Incident Management process, ensuring accurate and compliant information in accordance with DTS policies and standards. Invoke third-party support as per established processes … escalation. Provide technical advice and assistance to students and staff regarding the use of standard software, hardware products, systems, and procedures. Promote the smooth transition of knowledge within the Service Desk Team by collaborating with other DTS teams and project teams, as directed by the Service Delivery Manager, including training elements for new or less experienced team More ❯

scale our Group Professional Services business, the role of Group Head of Resourcing Partnerships will be responsible for leading, shaping and delivering the resourcing partner and agency strategy and service for Group Professional Services (GPS). Working as the Group Head of Resourcing Partnerships your role is pivotal in maximizing the value derived from your relationships with partners and … Operations and Planning Working with GPS stakeholders and key contacts within the Country Units to shape, evolve and deliver the GPS partnering strategy and offering that augments our internal delivery capability, ensuring that we can provide the highest quality and most cost-effective delivery solutions for our customers. Embed the use of our VMS tool to analyse and … Contractual Management Own, direct and negotiate key strategic contractual renewals, including setting agency strategy across the Group Direct and set out contractual standards with our partners to support quality delivery, mitigate our risks in service delivery and ensure that ethical business and ESG (Environmental, Social and Governance) standards are maintained Manage the partner onboarding criteria and parameters More ❯

to scale our Group Professional Services business, the role of Head of Partner Management will be responsible for leading, shaping and delivering the resourcing partner and agency strategy and service for Group Professional Services (GPS). Working as the Group Head of Partner Management your role is pivotal in maximizing the value derived from your relationships with partners and … Operations and Planning Working with GPS stakeholders and key contacts within the Country Units to shape, evolve and deliver the GPS partnering strategy and offering that augments our internal delivery capability, ensuring that we can provide the highest quality and most cost-effective delivery solutions for our customers. Embed the use of our VMS tool to analyse and … Contractual Management Own, direct and negotiate key strategic contractual renewals, including setting agency strategy across the Group Direct and set out contractual standards with our partners to support quality delivery, mitigate our risks in service delivery and ensure that ethical business and ESG (Environmental, Social and Governance) standards are maintained Manage the partner onboarding criteria and parameters More ❯

to scale our Group Professional Services business, the role of Head of Partner Management will be responsible for leading, shaping and delivering the resourcing partner and agency strategy and service for Group Professional Services (GPS). Working as the Group Head of Partner Management your role is pivotal in maximizing the value derived from your relationships with partners and … Operations and Planning Working with GPS stakeholders and key contacts within the Country Units to shape, evolve and deliver the GPS partnering strategy and offering that augments our internal delivery capability, ensuring that we can provide the highest quality and most cost-effective delivery solutions for our customers. Embed the use of our VMS tool to analyse and … Contractual Management Own, direct and negotiate key strategic contractual renewals, including setting agency strategy across the Group Direct and set out contractual standards with our partners to support quality delivery, mitigate our risks in service delivery and ensure that ethical business and ESG (Environmental, Social and Governance) standards are maintained Manage the partner onboarding criteria and parameters More ❯

to scale our Group Professional Services business, the role of Head of Partner Management will be responsible for leading, shaping and delivering the resourcing partner and agency strategy and service for Group Professional Services (GPS). Working as the Group Head of Partner Management your role is pivotal in maximizing the value derived from your relationships with partners and … Operations and Planning Working with GPS stakeholders and key contacts within the Country Units to shape, evolve and deliver the GPS partnering strategy and offering that augments our internal delivery capability, ensuring that we can provide the highest quality and most cost-effective delivery solutions for our customers. Embed the use of our VMS tool to analyse and … Contractual Management Own, direct and negotiate key strategic contractual renewals, including setting agency strategy across the Group Direct and set out contractual standards with our partners to support quality delivery, mitigate our risks in service delivery and ensure that ethical business and ESG (Environmental, Social and Governance) standards are maintained Manage the partner onboarding criteria and parameters More ❯

to scale our Group Professional Services business, the role of Head of Partner Management will be responsible for leading, shaping and delivering the resourcing partner and agency strategy and service for Group Professional Services (GPS). Working as the Group Head of Partner Management your role is pivotal in maximizing the value derived from your relationships with partners and … Operations and Planning Working with GPS stakeholders and key contacts within the Country Units to shape, evolve and deliver the GPS partnering strategy and offering that augments our internal delivery capability, ensuring that we can provide the highest quality and most cost-effective delivery solutions for our customers. Embed the use of our VMS tool to analyse and … Contractual Management Own, direct and negotiate key strategic contractual renewals, including setting agency strategy across the Group Direct and set out contractual standards with our partners to support quality delivery, mitigate our risks in service delivery and ensure that ethical business and ESG (Environmental, Social and Governance) standards are maintained Manage the partner onboarding criteria and parameters More ❯

to scale our Group Professional Services business, the role of Head of Partner Management will be responsible for leading, shaping and delivering the resourcing partner and agency strategy and service for Group Professional Services (GPS). Working as the Group Head of Partner Management your role is pivotal in maximizing the value derived from your relationships with partners and … Operations and Planning Working with GPS stakeholders and key contacts within the Country Units to shape, evolve and deliver the GPS partnering strategy and offering that augments our internal delivery capability, ensuring that we can provide the highest quality and most cost-effective delivery solutions for our customers. Embed the use of our VMS tool to analyse and … Contractual Management Own, direct and negotiate key strategic contractual renewals, including setting agency strategy across the Group Direct and set out contractual standards with our partners to support quality delivery, mitigate our risks in service delivery and ensure that ethical business and ESG (Environmental, Social and Governance) standards are maintained Manage the partner onboarding criteria and parameters More ❯

Server Engineer. Server Engineer - Responsibilities: Provisioning, detailed planning, design and implementation of core systems and services, including hardware, software, servers and applications. Network element configuration including day-to-day service delivery. Network and server implementation and optimization. Consideration of the most profitable system and implementation methods. Creation of handover documents, providing internal training as necessary. Documentation for implementation and … troubleshooting with relation to company divisions and external customers if required & escalation contact (if necessary, outside of working hours) Maintain secure operations and keep the environment tidy. Project and service delivery schedule management. Project and service delivery arrangement with HQ and European Branches. Periodical status report to your line manager. Endeavour to reach the project target More ❯

other changes as required Lead or support facilities CAFM projects, from planning to execution, ensuring deadlines are met and are within budget Oversee all stages of product creation for Service Now Workplace Service Delivery, including design and development Generate comprehensive reports on key metrics such as space utilisation, asset performance, maintenance activities, and cost tracking Use data … analytics to support strategic planning and resource allocation, providing actionable recommendations to improve efficiency and reduce costs Facilities Helpdesk Administrator Skills & Requirements: Proficient in ServiceNow Workplace Service Delivery or other CAFM/booking systems (e.g. Concept FSI, Maximo, Condeco) Experience working with Facilities, H&S teams is desired Strong analytical skills with a focus on data accuracy, quality More ❯

two vital teams, drive IT and various business initiatives, and collaborate with regional stakeholders in delivering smarter, more efficient services. If you're passionate about digital transformation and customer service, this role offers the perfect platform to shine. The Role In this varied and rewarding position, you’ll lead the teams, ensuring they’re equipped to meet fast-paced … and implementing improvements that support business processes. Participate in change control and risk management processes, problem and incident resolution, fulfilment requests and work packages. Undertake other aspects of IT Service Delivery as required including involvement in ticketing and gating activities, management/delivery of smaller ICT project works and systems/equipment testing initiatives. Lead on impact … projects, BAU, and product roadmaps to ensure strategic direction is adhered to including costs, security, obsolescence and other service metrics. Ensure that all tasks are completed to the appropriate departmental policies both existing and future, including - technical, data protection and security standards. Update departmental policies when required by ICT Management. The Person As a confident leader with a strong More ❯

define and sell a vision and bring others on the journey? Do you have strong leadership skills with the ability to manage, influence and motivate teams in the successful delivery of complex continuous improvement? If yes, keep reading We ve partnered with one of Bristol s most prominent organisations to help find someone to advance their Digital Infrastructure portfolio … and provide an effective digital-first strategy, roadmap and support service to meet the demands of the business. The portfolio is diverse and delivered through traditional and hybrid-cloud deployment models and includes many business-critical applications. You will be responsible for a team of over 70 people, and reporting to senior leadership on the status and performance of … and others and ensure these are aligned to organisational goals, objectives and standards to deliver a world class service. • Stay abreast of emerging technologies and standards to ensure the delivery of robust, secure and performant Digital Infrastructure services to the business. • Develop investment plans and operating budgets for the Digital Infrastructure portfolio that reduces technical debt and increases innovation More ❯

define and sell a vision and bring others on the journey? Do you have strong leadership skills with the ability to manage, influence and motivate teams in the successful delivery of complex continuous improvement? If yes, keep reading!! We’ve partnered with one of Bristol’s most prominent organisations to help find someone to advance their Digital Infrastructure portfolio … and provide an effective digital-first strategy, roadmap and support service to meet the demands of the business. The portfolio is diverse and delivered through traditional and hybrid-cloud deployment models and includes many business-critical applications. You will be responsible for a team of over 70 people, and reporting to senior leadership on the status and performance of … and others and ensure these are aligned to organisational goals, objectives and standards to deliver a world class service. • Stay abreast of emerging technologies and standards to ensure the delivery of robust, secure and performant Digital Infrastructure services to the business. • Develop investment plans and operating budgets for the Digital Infrastructure portfolio that reduces technical debt and increases innovation More ❯

in corporate environments. Strong relationship management skills across the assigned region/sub-region are essential to facilitate business adoption. As a Director within the Regional Security Office (RSO) service, you will be accountable for service delivery to the region/sub-region and solution lines. The role necessitates effective relationships with senior leadership to support regional … gravitas, influence, and persuasiveness. Aon values inclusiveness, collaboration, and a 'better together' mindset to deliver distinctive value to colleagues and clients. What the day will look like The RSO service provides a regional/sub-regional/solution line connection to GCS to ensure appropriate leverage for risk mitigation. The security services include: Cybersecurity Leadership: Provide cybersecurity reporting to … of audit and compliance findings. Review cybersecurity metrics and lead remediation programs. Lead or sponsor cybersecurity initiatives. Coordinate with Data Privacy to ensure security controls are in place. GCS Service Delivery Management: Manage escalations related to GCS service delivery. Support GCS project implementations. Contribute to service enhancements based on business feedback. Manage cybersecurity intake and relationships. More ❯

for specific assignments as they arise. If you have relevant experience we encourage you to apply. Key Responsibilities: Design a capacity building plan for public authorities involved in digital service delivery. Prepare and deliver training materials on public service redesign and digital tools (up to five topics). Deliver training sessions for 20-30 civil servants on user … centred service design, digital readiness, and transformation frameworks. Evaluate training effectiveness and develop post-training guidance. Qualifications: Proven experience in adult learning, public administration training, or organisational development. Minimum 5 years of experience designing and delivering trainings in governance/digital transition. Strong facilitation and communication skills; experience in blended or online delivery formats. Knowledge of public sector More ❯

hands-on leadership position requiring strong technical acumen, commercial awareness, and a strategic mindset.You’ll act as the main point of contact between business units and IT, ensuring optimal service delivery and technology-driven growth. Key Responsibilities Lead and manage the Cyprus-based IT team, ensuring operational excellence and clear accountability. Act as the primary IT partner for … objectives. Ensure IT governance, cybersecurity, and compliance with internal and external standards. Mentor and develop team members, fostering a high-performance culture. Manage third-party vendors and ensure quality delivery of outsourced services. What We’re Looking For Degree in IT, Computer Science, Business Administration, or a related field. 8+ years of IT experience, including 3+ years in a … leadership role. Strong background in IT operations, project delivery, and business partnering. Hospitality, gaming, or entertainment sector experience is an advantage. Proven leadership and team development experience. Solid knowledge of IT service frameworks such as ITIL or COBIT. Familiarity with compliance, cybersecurity, and risk management. Ideal Candidate A strategic thinker who can also roll up their sleeves when More ❯

for specific assignments as they arise. If you have relevant experience we encourage you to apply. Key Responsibilities: Design a capacity building plan for public authorities involved in digital service delivery. Prepare and deliver training materials on public service redesign and digital tools (up to five topics). Deliver training sessions for 20-30 civil servants on user … centred service design, digital readiness, and transformation frameworks. Evaluate training effectiveness and develop post-training guidance. Qualifications: Proven experience in adult learning, public administration training, or organisational development. Minimum 5 years of experience designing and delivering trainings in governance/digital transition. Strong facilitation and communication skills; experience in blended or online delivery formats. Knowledge of public sector More ❯

of Infrastructure Location: UK or Ireland Level: Director Our client, a leading global financial services organization, is seeking a European Head of Infrastructure to lead a high-performing technology delivery function across the region. This is a fantastic opportunity for a senior infrastructure leader to drive strategic transformation, oversee critical infrastructure services, and influence key business decisions at the … large team oftechnology professionals across London, Dublin, and Belfast, with responsibility for delivering and optimizing core infrastructure services, including Data Centres, Compute, Networks, Third-Party Connectivity, Trader Telephony, AV, Service Delivery, and the Global Service Desk. The role will report to the UK Chief Information Officer and functionally to the Global Head of Infrastructure Technology & Services. Key … Responsibilities Lead and develop a regional infrastructure team, ensuring best-in-class service delivery. Drive transformation and innovation, optimizing infrastructure services to meet evolving business needs. Manage infrastructure risk and compliance, working closely with internal risk and governance teams. Oversee the regional infrastructure budget, driving cost efficiencies and strategic investments. Influence senior stakeholders across business and technology functions, ensuring More ❯

of Infrastructure Location: UK or Ireland Level: Director Our client, a leading global financial services organization, is seeking a European Head of Infrastructure to lead a high-performing technology delivery function across the region. This is a fantastic opportunity for a senior infrastructure leader to drive strategic transformation, oversee critical infrastructure services, and influence key business decisions at the … large team oftechnology professionals across London, Dublin, and Belfast, with responsibility for delivering and optimizing core infrastructure services, including Data Centres, Compute, Networks, Third-Party Connectivity, Trader Telephony, AV, Service Delivery, and the Global Service Desk. The role will report to the UK Chief Information Officer and functionally to the Global Head of Infrastructure Technology & Services. Key … Responsibilities Lead and develop a regional infrastructure team, ensuring best-in-class service delivery. Drive transformation and innovation, optimizing infrastructure services to meet evolving business needs. Manage infrastructure risk and compliance, working closely with internal risk and governance teams. Oversee the regional infrastructure budget, driving cost efficiencies and strategic investments. Influence senior stakeholders across business and technology functions, ensuring More ❯

will need to have excellent people skills and be able to implement changes and procedures. Main Duties Line management of the Facilities Helpdesk team, with overall responsibility for timely delivery of all reactive, project and planned tasks, and responsibility for being Super User of the Concept Evolution system Management of the CAFM system and the team to ensure accurate … live updating, compliance against the SLAs, KPIs and contractual obligations as noted in the Facility Management Agreements and to assist the Contract Manager and National Operations Manager in ensuring service delivery is achieved for the contract. Financial management which includes Raising Purchase Orders and Invoicing and approvals Delivering of training, and supporting the Contract Manager and National Operations … Contractual Compliance SLA Management Perfomance KPI's Management of rechargeable works, PPM and Reactive Tasks Recruitment, training, and line management of new Helpdesk staff and Contract Coordinators Design and delivery of a comprehensive suite of training and user guides to maximise the output and performance from the Helpdesk team Attendance and participation at CRMs and other meetings as required More ❯

contract negotiation, leading bid and RFP response processes, managing our sales repository, and ensuring compliance with internal approval frameworks. You will act as a key interface between Sales, Legal, Delivery, and Leadership to accelerate deal velocity, mitigate risk, and uphold commercial integrity. You will also become a member of the pricing committee to help structure and manage commercial terms … our customer contract portfolio, from initiation through to close-down. What you'll be doing Lead the negotiation and management of commercial contracts, including non-disclosure agreements (NDAs), master service agreements (MSAs), statements of work (SOWs), bug bounty program terms, and partner or researcher agreements. Define, review, and managecommercial and service delivery terms, including SLAs, pricing structures … in the CRM consistently and efficiently What you'll bring Strong experience in contract negotiation and commercial operations, ideally within SaaS, cybersecurity, or technology services. Proven experience handlingcommercial and service delivery terms, pricing models, and client-facing service agreements. Demonstrated success managingRFPs, RFIs, RFQs, and coordinating cross-functional bid responses. Experience withcontract audit and governance, including document More ❯