1,201 to 1,225 of 1,911 Service Delivery Jobs

take charge of its technology function during a period of change. You'll be the senior point of accountability for IT service delivery, leading a small ServiceDesk team while staying close to the tools and systems yourself; this isn't a role where you sit above the detail. … clear picture of systems, suppliers, contracts and licences Managing and developing an IT ServiceDesk team of two Owning day-to-day IT operations: incidents, service requests, changes and problem management Staying hands-on across Microsoft Azure, Microsoft 365, Windows Server and networking Overseeing identity and endpoint tools including Entra ...

secure technology landscape. The Role This is a strategic technology leadership position with responsibility across technology strategy, digital transformation, information security, infrastructure and IT service delivery. You'll work closely with the IT Director and wider senior leadership team to understand the future direction of the business and determine … have responsibility for the wider Microsoft technology environment and IT infrastructure, including Azure, Microsoft 365, servers, networks, communications, devices, backup and recovery and IT service delivery. You'll ensure the technology estate remains secure, resilient and fit for purpose while continuing to evolve alongside the business. Information security will ...

provide BA services to support AJ Bell with its growth and cost targets. This role will work with stakeholders to ensure the successful delivery of continuous improvements, new products & functionality. They will implement change across the department in support of strategic goals and ways of working. Job Responsibilities Support … solutions using standards, methods and techniques as required. You'll maintain links with colleagues within related disciplines such as business operations, software engineering and service delivery functions and support the deployment of business and technical changes; Facilitating stakeholder meetings and workshops, and presenting findings and actions both verbally ...

platforms such as ResourceLink/HCM Air or Eploy before, you will be confident in your ability to learn them quickly. You are organised, delivery-focused and comfortable managing multiple priorities. You think about the employee and user experience when making changes, and take pride in delivering high-quality … Automate, or a similar workflow automation tool, to support process automation and workflow improvement. Experience producing reports and dashboards, working with data to support service delivery and decision-making, with good attention to data quality and integrity. Confidence working with systems, data and digital tools, with strong attention ...

platforms such as ResourceLink/HCM Air or Eploy before, you will be confident in your ability to learn them quickly. You are organised, delivery-focused and comfortable managing multiple priorities. You think about the employee and user experience when making changes, and take pride in delivering high-quality … Automate, or a similar workflow automation tool, to support process automation and workflow improvement. Experience producing reports and dashboards, working with data to support service delivery and decision-making, with good attention to data quality and integrity. Confidence working with systems, data and digital tools, with strong attention ...

class event experiences. Most importantly, you will embody Live Wire’s commitment to professionalism, innovation, collaboration and continual improvement. RESPONSIBILITIES Lead the planning and delivery of multiple concurrent projects across Formula 1, corporate and live events. Oversee all aspects of technical production, ensuring projects are delivered safely, efficiently … Stakeholder Management Act as a senior point of contact for key clients, stakeholders and partners. Build and maintain long-term client relationships through exceptional service delivery and communication. Attend client meetings, site visits and planning sessions, providing technical and operational expertise. Understand client objectives and translate these into ...

Your ImpactThe Associate Project Manager works in conjunction with other DISCO Project Managers to provide exceptional client service and helps our clients use the DISCO product for all of their eDiscovery and investigation needs. They handle straightforward to moderately complex projects, manage direct customer inquiries, and provide product feature … assistance to clients within the DISCO platform, making critical workflow decisions within established guidelinesWhat You'll DoProject Management & Delivery: Collaborates with other Project Managers and cross-functional team members, such as Forensics, Data Operations, Disco Desk, and Client Success, to deliver superior service and help solve challenges ...

summary We are looking for a motivated and enthusiastic Scan for Safety Admin Support Co-ordinator to join our team and support the delivery of the NHS Scan for Safety programme. This is an exciting opportunity for an individual who is organised, has excellent attention to detail … steps. Through a combination of practical workplace experience and structured learning, you will develop valuable skills in healthcare administration, digital systems, data quality, and service improvement. This role is ideal for someone looking to gain a recognised qualification whilst contributing to improvements in patient safety, operational efficiency ...

supporting a high-profile defence client in recruiting Technical Service Manager. This is an initial 9 month contract to start from end of September, with the below requirements: Start date - End of September/start of October Outside IR35 £500 - £550 p/d outside IR35 Hybrid working … Cloud Platforms/Projects & Defence experience Clearance - UKSV DV Candidates are required to be Sole British Nationals due to engagement requirements As a Technical Service Manager you will play a key part within an organisation, responsible for overseeing the technical services team and ensuring that the company's technical ...

both our clients and ourselves.What you’ll work on:Overall commercial accountability for a projectResource management responsibility across a portfolio of projectsWorking within the Service Delivery customer engagement process and driving continuous improvementManaging finances, planning, risk and client stakeholders and relationshipsProactively managing and communicating with clients to ensure … teams and understand the complexities of a productYou will have proven experience of managing projects using Agile methodologies and be capable of driving iterative delivery in a fast moving environment.You will have excellent communication skills and be able to liaise between cross-functional teams, stakeholders and clients with ...

international retail clients, you will play a key role in managing reactive and planned maintenance activities, coordinating engineers, subcontractors and clients to ensure excellent service delivery and contractual compliance. This is an excellent opportunity for someone with experience in Facilities Management, Helpdesk Operations or Service Coordination … enjoys managing multiple priorities. Monday to Friday 8am - 5pm with one hour break or 8.30am - 5pm with 30 mins break. Key Responsibilities Helpdesk & Customer Service Act as the first point of contact for clients, engineers and subcontractors. Answer incoming calls and respond to email enquiries professionally and efficiently. ...

users, addressing issues related to desktops, laptops, and corporate mobile devices (including iPhones, Android phones, and iPads). Utilise ITSM tools to manage service requests efficiently, ensuring timely resolution and customer satisfaction. Deploy and manage software applications using SCCM, ensuring that all systems are up to date and functioning … maintaining a stable network environment. Engage with non-technical users effectively, demonstrating excellent communication skills and a customer-centric approach. Prioritise and manage multiple service requests in a fast-paced environment, ensuring that critical issues are addressed promptly. Embrace ITIL processes and methodologies to continuously improve IT service ...

users, addressing issues related to desktops, laptops, and corporate mobile devices (including iPhones, Android phones, and iPads). Utilise ITSM tools to manage service requests efficiently, ensuring timely resolution and customer satisfaction. Deploy and manage software applications using SCCM, ensuring that all systems are up to date and functioning … maintaining a stable network environment. Engage with non-technical users effectively, demonstrating excellent communication skills and a customer-centric approach. Prioritise and manage multiple service requests in a fast-paced environment, ensuring that critical issues are addressed promptly. Embrace ITIL processes and methodologies to continuously improve IT service ...

iLottery business, covering platforms, operations, customer implementations, and supporting services.Develop and complete a risk-based audit plan addressing regulatory, operational, security, technology, and service delivery controls.Coordinate and lead all aspects of external audits and certifications supporting lottery customers, including but not limited … Aspire Global, BtoBet, and Pariplay) came together. The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB). About ...

minimum of 5 years' unbroken UK residency Role Overview We are seeking an experienced Change Analyst/Change Manager to join an established IT Service Management environment in Hursley. The successful candidate will have strong experience working within IT Change Management or Service Management , with a solid understanding … changes are appropriately assessed, authorised and implemented. Coordinate multiple stakeholders across technical, operational and business teams. Assess the risk, impact and potential business/service disruption associated with proposed changes. Ensure appropriate governance, approvals and supporting evidence are in place before changes proceed. Manage change schedules and identify potential ...

iLottery business, covering platforms, operations, customer implementations, and supporting services.* Develop and complete a risk-based audit plan addressing regulatory, operational, security, technology, and service delivery controls.* Coordinate and lead all aspects of external audits and certifications supporting lottery customers, including but not limited … Aspire Global, BtoBet, and Pariplay) came together. The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).****About ...

operate effectively and deliver against business objectives. You'll be responsible for managing and maintaining data and information across a range of systems, supporting service delivery plans, coordinating administrative activities, and ensuring compliance with business processes. Working collaboratively with internal teams and external stakeholders, you'll ensure processes … followed accurately support operational performance and contribute to the successful delivery of business objectives. What you'll be doing Managing and maintaining data across a range of systems and platforms, ensuring accuracy, quality, GDPR compliance, and adherence to organisational standards Creating, updating, and maintaining records, work requests, and supporting ...

prepared for internal and external meetings. Serve as the first point of contact for day-to-day IT issues, liaising with external IT service providers where required. Maintain an accurate asset register covering IT equipment, office technology and other business assets, ensuring effective lifecycle management and cost optimisation. Procurement … Suppliers & Budget Management Manage relationships with all office suppliers and service providers, including cleaning contractors, maintenance providers, utilities, stationery suppliers, couriers and catering vendors. Source, negotiate and manage supplier contracts, ensuring service quality, value for money and effective management of warranties and guarantees. Obtain and evaluate multiple quotations ...

within a Hosted Services (SaaS) environment, have server maintenance experience, and be highly motivated and team-focused with a successful record of achieving high service delivery and maintenance standards The Professional Services Consultant will be involved in: • Implementation of software products in hosted (cloud computing) environments. • Participate … phases of the software delivery cycle (planning, installation, configuration, testing, documentation, training, and support) • Effectively demonstrate products during the sales cycle to drive client understanding of the products’ effectiveness in their environment • Proof of concepts • Perform customization analysis and develop recommendations to meet clients’ product customization needs • software application ...

Council, established in 2015 and with a strong track record of delivering quality, efficiency and innovation. Our organisation is built on strong values, excellent service delivery and a commitment to continuous improvement. As the organisation evolves, we are investing in leadership, technology, intelligence and infrastructure to support future … appointments are made objectively based upon talents, abilities and experience. Please note Satisfactory disclosure at the appropriate level under the Disclosure and Barring Service is required prior to appointment. supporting statement outlining your suitability for the role Your application should demonstrate your experience of: strategic financial leadership commercial ...

judgment, empathy, and accountability of seasoned professionals who understand regulated environments from senior-level experience. The team works closely with clients, embedded in delivery and governance, and is present in routine and high-consequence customer interactions alike. VKY is committed to shared responsibility, stepping in when issues escalate … Role Description The Head of Programme Management is a full-time, remote role based in the UK. This role leads the design, governance, and delivery of complex programmes across regulated customer operations, ensuring that initiatives are delivered on time, on budget, and to agreed quality standards. ...

data, quality improvement, digital technology and patient engagement. The post holder will be responsible for collecting, analysing and interpreting data to support service delivery, patient engagement, and maintaining and developing digital systems. They will develop a strong understanding of Quality Outcomes Framework (QOF) indicators, Local Enhanced Services … naturally curious A confident communicator with excellent written skills Ability to work independently and manage competing priorities An interest in data, technology, healthcare and service improvement Someone creative and enthusiastic about engaging with patients and the wider community Disclosure and Barring Service Check This post is subject ...

business opportunities. Manage and maintain relationships with both prospective and existing clients to ensure client satisfaction and retention. Collaborate effectively with technical, project/service delivery, finance/commercial, and senior management teams within nd client organizations. Develop and prepare comprehensive proposals and quotations tailored to client needs ...

Connect stakeholders across the firm to identify solutions, champion product enhancements, and share knowledge globally. Incident Management:Deliver high-quality, proactive incident management and service delivery, ensuring timely resolution of user issues and continuous improvement of support processes. General Requirements:Bachelor’s degree or higher in Computer Science ...

objectives and transformation agendas. Developing technology strategies, target operating models and long-term transformation roadmaps. Identifying opportunities to improve performance, drive growth and enhance service delivery through technology. Creating business cases and investment strategies to support major technology initiatives. Contributing to thought leadership, market insights and industry-focused ...