Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
Hybrid working. Role Summary The primary responsibility of the Lead Application Analyst is to provide Application Management and Support for the business systems. As Service Owner for one or more services will be responsible for excellent customer service, consistently meeting service levels and key performance indicators as … agreed with our customers. Main Duties Service Level Management Ensure that servicedelivery meets agreed service levels, negotiating service level requirements with customers, diagnosing service problems and implementing improvements to the service. Creates and maintains a catalogue of available services. Establishes and maintains operational … responsibility and reviews them regularly for effectiveness and efficiency. Owns the transition process, develops the organisation's approach and defines the acceptance criteria for service transition. The postholder will actively engage with project managers to ensure quality outputs within the agreed acceptance criteria. Manage application enhancements designed to improve more »
clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and … this reason, we are only able to progress with applications from British nationals. Primary role requirements: • Responsible for maintaining and promoting highest level of service to the client • Adhering to technical standards, servicedelivery processes and ensuring servicedelivery is both cost effective and efficient … will benefit from: benefits including, private medical and health insurance, basic cover paid by employer eye test vouchers pension scheme protection after 6 months’ service should you be off work due to serious illness days holiday rising by 1 day per year to max 25 to purchase/sell more »
clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and … this reason, we are only able to progress with applications from British nationals. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, servicedelivery processes and ensuring servicedelivery is both cost effective and efficient … benefits including, private medial and health insurance, basic cover paid by employer Free eye test vouchers Company pension scheme Income protection after 6 months service should you be off work due to serious illness 23 days holiday rising by 1 day per year to max 25 Option to purchase more »
Job: Data Scientist Location: Remote, UK Job Type: Contract Inside IR35 Job Description We are seeking a talented Data Scientist with expertise in IT Service Management (ITSM) and IT Infrastructure Library (ITIL) frameworks to join our dynamic team. The ideal candidate will utilize their strong analytical skills and domain … knowledge to extract insights from data related to IT servicedelivery and management. This role requires a deep understanding of ITIL processes, service management principles, and a proven track record of applying data science techniques to improve IT operations efficiency and effectiveness. Responsibilities: Utilize advanced statistical and … machine learning techniques to analyze large datasets related to IT service management, incident management, change management, and other ITIL processes. Develop predictive models to forecast IT service performance, identify potential issues before they occur, and optimize resource allocation for IT support and infrastructure. Monitor key performance indicators (KPIs more »
Landing in a greenfield environment, your role as ServiceDelivery Manager will be to ensure a high level of pro-active IT Service is always delivered, whilst also being a natural leader with a customer focused approach. You'll be joining a global organisation with clients in … escalations, as well as also implementing new IT standards as they look to build on their current policies and processes. Key Responsibilities: Manage the service relationships between key customers and the IT service desk . Meet clients' business needs by planning, implementing, controlling, and reviewing service provisions … appropriately. Nurture positive working relationships with senior stakeholders in client organisation via effective communication. Foster continuous service improvement by implementing successful performance management metrics/reporting. Ideally you’ll have: 5 years’ experience in a similar role, preferably in managed services Strong ITIL understanding and/or certification Experience more »
Delivery Manager – Data Ops Location: Hybrid - London Package: Negotiable + Benefits Data and Data services is a key strategic enabler in Brown and Brown Europe as we look to integrate acquired business, enable them to provide great customer service and grow through the provision of superior data services … The Delivery Manager for Data Operations is responsible for ensuring the successful and timely delivery of data to the business. You will lead a team of Brown & Brown data specialists, manage resources, act as a bridge between data operations team and business stakeholders, work with the wider data … team to provide a seamless service to business stakeholders. The day to day: You will be an experienced leader who specialises in delivering Data Projects using Agile delivery methods and the Data Operations function. Your primary responsibilities will include: Operational Leadership: Overseeing data operation function and consistent deliverymore »
employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon ServiceDelivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »
employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon ServiceDelivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »
employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon ServiceDelivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »
employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon ServiceDelivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »
employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon ServiceDelivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »
employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon ServiceDelivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »
employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon ServiceDelivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »
employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon ServiceDelivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »
employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon ServiceDelivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »
employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon ServiceDelivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »
employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon ServiceDelivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »
employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon ServiceDelivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »
employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon ServiceDelivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »
employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon ServiceDelivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »
employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon ServiceDelivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »
employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon ServiceDelivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »
employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon ServiceDelivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »
employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon ServiceDelivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »
employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon ServiceDelivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »
