126 to 150 of 1,072 Service Delivery Jobs

Months initial contract £495 per day (Inside IR35) Hybrid/London - 1-2 days per week on site We are seeking an experienced Service Manager/Change Manager to oversee IT Service Management operations while governing the end-to-end Change Management process. The role will be responsible … ensuring service stability, SLA compliance, operational excellence, and effective change governance across application and infrastructure environments. The ideal candidate will have strong hands-on experience in ITIL processes, stakeholder management, CAB governance, service reporting, major incident management, and continuous service improvement. Key Responsibilities Change Management Govern ...

strategic road maps for technology development. The role will also involve overseeing key projects and driving innovation across the business. Key focus areas are Service Delivery, Digitalisation, AI & Information Security IT Operations & Service Delivery Oversee the daily operations of the IT department, ensuring high availability … performance of systems and services Manage IT support, infrastructure, and service delivery across the organisation Ensure SLAs and KPIs are met, driving continuous improvement in service quality Act as an escalation point for service issues Provide technical guidance across infrastructure, cloud services, and security Ensure robust ...

Rugby. Offering a salary of up to £55,000 DOE plus an excellent benefits package, this hybrid role provides the opportunity to lead IT service delivery across multiple locations while driving continual service improvement. The organisation delivers specialist compliance and technology solutions that help businesses operate securely … professional looking to combine technical expertise with leadership in a business that values innovation and customer service. Duties & Responsibilities Lead the IT service support function, ensuring high service availability and an outstanding customer experience. Manage IT infrastructure, user administration, cloud platforms, endpoint management, and security processes. Oversee incident ...

Service Desk Customer Liaison Macclesfield |Full-Time |On-Site (5 Days per Week) Join a Team Where Customer Service Makes a Difference Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're looking for a Service Desk Customer Liaison … become the vital link between our customers, engineers, and service teams, ensuring every request is handled efficiently and professionally. This is an exciting opportunity for a proactive and organised individual who enjoys problem-solving, building relationships, and making a real impact on the customer experience. The Opportunity ...

Sofware Delivery Manager Department: Technology Employment Type: Permanent - Full Time Location: London Description Our Team The Product Delivery team are responsible for delivering transformative change for UKTV across major products within the media supply chain. Our team consists of Product Managers, Business Analysts, Software Delivery Managers, Service Delivery Managers and Support & Change Analysts. We are focused on delivering functionality that provides key business and user improvement. As well as delivering change on time and within budget, the team also enable the business to define and prioritise the technical, commercial and operational work key for UKTV. ...

Microsoft in the United Kingdom is seeking a customer-obsessed Service Delivery Manager to orchestrate delivery resources across Microsoft and partner teams, ensuring end-to-end managed experiences and outstanding customer service. This role supports the Azure Customer Experience Teams, focusing on operationalising service delivery ...

Appvia is seeking a Senior Service Delivery Manager to own day-to-day service delivery on a secure public sector engagement. You will ensure tickets, incidents, and SLAs are managed effectively, coordinating with technical teams, suppliers, and customer stakeholders to maintain high service quality. Hybrid ...

seeking an experienced Service Delivery Manager to join our London team in a hybrid capacity. You will own the customer relationship, manage incidents, changes, and escalations, and drive high levels of satisfaction across global financial services clients. This role requires a strong background in ITIL service delivery, end user support, and service reporting, with a focus on expanding revenue opportunities and renewal strategies. #J-18808-Ljbffr ...

Agile Scrum Master/Delivery Lead (Minerva) Orange 1 Rate: £450- £500 Clearance Required: BPSS Duration: 6 months Location: Telford - 2 days onsite per week Job Description: Responsible for the end-to-end delivery of projects and product enhancements, ensuring milestones, dependencies, risks, and deliverables are effectively managed … throughout the delivery lifecycle. The role involves maintaining delivery plans, managing RAID logs, providing regular status reporting, and driving successful outcomes across multiple stakeholder groups. The successful candidate will facilitate Agile delivery practices, including daily stand-ups, sprint planning, sprint reviews, demonstrations, and retrospectives, ensuring teams remain ...

with customers and naturally good at building relationships? Perhaps you already have experience as an Account Manager, Customer Success Manager, Client Success Manager or Service Delivery Manager, or you may be looking for the opportunity to progress from a customer service/customer experience (CX) role into … services and technology. Hold regular client meetings, via Teams and face-to-face as experience develops. Coordinate projects, resolve queries and manage any service issues or escalations. Produce service reports and identify opportunities for improvement. Support account retention and growth, identifying opportunities for additional services. Work closely with ...

Computacenter AG & Co. oHG is seeking a Global Service Delivery Leadership Director to oversee a ~300-person international service delivery community across multiple locations. You will ensure delivery against commitments, SLAs and cost targets while leading strategic relationships with Sales, customers and senior stakeholders. … role requires senior leadership experience, strong commercial acumen and the ability to drive service improvements in a global environment. #J-18808-Ljbffr ...

Bristol that are recruiting for a new Helpdesk Manager, The Helpdesk Manager is responsible for leading and managing the Helpdesk function, ensuring the delivery of efficient, responsive, and high-quality technical support to all users. The role oversees the day-to-day operation of the Helpdesk, manages service … processes, systems, and customer experience, and leads, coaches, and develops the support team to ensure the effective prioritisation and resolution of incidents and service requests. Main Duties: Leadership, Team Management & Development Lead, mentor and manage in-hours and out-of-hours Helpdesk teams, setting clear objectives, responsibilities, KPIs, SLAs ...

Positiv+ Cohort in the United Kingdom is seeking an experienced IT Service Delivery Manager to lead defence IT services, ensuring high-quality delivery, adherence to SLAs/KPIs, and regulatory compliance. The role requires active SC Clearance and British nationality, with responsibility for team leadership, budget management … governance across complex service delivery environments. You will drive incident/problem/change management, engage senior stakeholders, and pursue continuous IT service #J-18808-Ljbffr ...

Senior Service Designer Outside IR35 | SC Clearance Required (or willingness to obtain) About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised with UKIT awards including Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organisational Excellence during … over 40 million UK citizens, with successful projects delivered across key government departments and regulatory bodies. Role Summary We're looking for a Senior Service Designer to lead the design of end-to-end services through Discovery and subsequent phases, working at the intersection of user needs, policy intent ...

ready to shape the delivery of a critical enterprise platform that supports business performance, operationalimprovementand digital transformation. This is an opportunity to lead the coordination,governanceand continuous improvement of ServiceNow delivery, working with stakeholders, technicalteamsand delivery partners to ensure initiatives deliver measurable value. Laing O'Rourke … looking for individuals who are curious, thoughtful, and motivated by contributing to work that has real industry impact. Role overview As the ServiceDelivery Manager, you willbe responsible forthe effective and transparent delivery of change and operational improvements across the ServiceNow platform. Acting as thecentral pointof coordination, you will bring ...

Operations Delivery Lead Location: Farnborough, Hampshire (Onsite 5 days per week) About DXC Technology At DXC Technology, we are committed to building diverse, inclusive teams where everyone can thrive. We welcome applications from all backgrounds and actively encourage candidates from underrepresented groups, women, veterans, and neurodivergent individuals to apply. … workplace environment, providing reasonable adjustments wherever needed to ensure every candidate has the opportunity to succeed. The Opportunity We are seeking an experienced Operations Delivery Lead to join our Aerospace & Defence division. This is a senior leadership role with responsibility for the successful delivery of critical defence ...

times annual salary Lead a Strategic Defence Contract We are seeking an experienced and commercially astute Technical Support Services Contract Manager to lead the delivery and governance of a strategically important technical support services contract within the UK defence and national security community. This is a high-profile leadership … role based full-time on-site in Corsham, working directly with customer stakeholders, technical specialists and senior business leaders to ensure the successful delivery of a complex support services contract. The role is responsible for contract performance, customer satisfaction, financial management, governance, risk management and resource planning. Security Requirements ...

Location: Birmingham, B37 7YN Hours of work: 40 Contract Type: Fixed Term Contract - 12 months We are seeking a Certificates Coordinator to support operational delivery across the contract, reporting to the Compliance & Certification Team Leader and/or Service Delivery Manager. The role focuses on providing … Description We are looking for an organised and detail-focused individual who can act as a key link between compliance teams and field service delivery teams. You will maintain robust records, monitor compliance activity, and produce management information to support performance measurement and continuous service improvement. ...

existing Digital Team Lead and reporting to the Team Manager. This is an exciting opportunity to combine clinical expertise with leadership, helping shape the delivery of high-quality autism and ADHD assessments for adults and children and young people across the UK. This role is ideal for an clinician … experienced in delivering ADHD and autism assessments and enjoys supporting others to thrive. You will play a key role in maintaining clinical quality, supporting service delivery, developing colleagues, and helping ensure families receive an outstanding experience throughout their assessment journey. Main duties of the job The Digital Team ...

Unisys is seeking a Service Delivery Manager for the Mortgage Platform to work remotely in the United Kingdom. The role requires 6-8 years of relevant experience and involves leading end-to-end service delivery, incident/problem/change management, and proactive senior stakeholder reporting. ...

summary Midlands and Lancashire CSU provides a highly regarded IT Service Desk. Within our teams in Cheshire, Midlands and Lancashire, our experienced Service Desk staff answer thousands of requests for help every day. Our Service Desk is used by NHS organisations (ICB's, Acute and Community Trusts … many non-NHS clients in Local Authorities and pharmacies. We are looking for highly motivated and capable individuals to join our team as Service Desk Analysts. The team provides 1st line support as our first point of contact for users via telephone, email and self-service portal, therefore ...

accurate and compliant handling of premium, claims and bordereau transactions. The role provides leadership across both onshore and offshore processing teams, driving operational excellence, service delivery, process standardisation and continuous improvement. Working closely with broking, technical, claims and finance teams, the Head of Processing will ensure processing activities … support the business’s growth ambitions while maintaining appropriate controls and client service standards. This role will play a key part in the ongoing transformation of Bowood & Programs Operations, helping to deliver improved scalability through process redesign, automation, workflow tools and enhanced use of data. What will ...

schools to improve outcomes for pupils. The Role We are looking for an experienced and driven Regional Manager of Field Operations to lead the delivery of field-based IT services across a designated region. Reporting to the Head of Field Operations, you will be responsible for the operational performance … highly visible leadership role, combining operational management, technical oversight and customer engagement. You'll act as the senior escalation point for complex technical and service issues while driving high standards, continuous improvement and a culture of accountability across your region. Key Responsibilities Lead the delivery of all contracted ...

leading independent technology partner and global integrator with 30+ years of experience and an 800+ team, specialising in end-to-end connectivity solutions. The Service Delivery Manager role ensures all client contractual obligations are met efficiently within the Service Delivery team, focusing on physical support operations … client environments. You will work with account managers to develop client relationships, acting as a single point of contact for delivery and #J-18808-Ljbffr ...

Service Delivery Manager Remote - occasional travel to Croydon and other client sites Up to £670 per day inside ir35 Initial 3-month contract (extension likely) Active SC clearance We're looking for an experienced Delivery Manager to join a major government technology transformation programme, helping deliver … next generation of secure law enforcement data services. This is an excellent opportunity for someone with a strong background in technical cloud delivery , leading multidisciplinary infrastructure teams within complex, highly secure environments. You'll be responsible for coordinating the delivery of critical cloud infrastructure that supports multiple product ...