Junior Remote Hands Technician
- Hiring Organisation
- Colt Data Centre Services
- Location
- London Area, United Kingdom
carrying out basic hardware and operational tasks on behalf of customers. Working under supervision and reporting into the Remote Hands Manager, this role supports service delivery through predefined activities such as equipment checks, cable patching and device handling while adhering to operational processes and customer instructions. This … documented procedures and work instructions Assist with rack audits and documentation Assist with receiving and moving equipment Assist with asset tracking and inventory management Service Delivery & Customer Support: Respond to service requests via ticketing systems Work within SLAs and priority levels Accurately record actions and update tickets ...