201 to 225 of 581 Service Delivery Jobs

remote engineer for a substantial corporate user base Being instrumental in the creation of strong and effective relationships with business users to ensure that service delivery meets their expectations Attending Service Management meetings to represent and resolve operational escalations and priorities for both locally to the site … Develop trends by monitoring and analysing Incidents, Problems and Requests Working cross-organisation with other IT analysts and engineers to provide prompt and efficient service To accurately record incidents using the relevant logging systems in a timely manner in accordance with agreed SLA’s Escalate issues as appropriate ...

remote engineer for a substantial corporate user base Being instrumental in the creation of strong and effective relationships with business users to ensure that service delivery meets their expectations Attending Service Management meetings to represent and resolve operational escalations and priorities for both locally to the site … Develop trends by monitoring and analysing Incidents, Problems and Requests Working cross-organisation with other IT analysts and engineers to provide prompt and efficient service To accurately record incidents using the relevant logging systems in a timely manner in accordance with agreed SLA’s Escalate issues as appropriate ...

Assist with EUC projects, platform upgrades, and standardisation initiatives Create and maintain technical documentation, runbooks, and knowledge articles Work closely with infrastructure, security, and service desk teams to improve service delivery Skills & Experience RequiredEssential: Experience in a 3rd Line EUC Engineer, Senior EUC Engineer, Endpoint Engineer … Print) ServiceNow or ITIL-based environments Experience working in large enterprise or regulated environments Benefits Hybrid working model Clearly defined 3rd line role (not service desk) Opportunity to own and improve the EUC/Endpoint platform Stable, enterprise environment with long-term projects Oscar Associates (UK) Limited is acting ...

Team Lead to join their team. This is a fantastic opportunity for an experienced project professional to lead a busy PMO, oversee the delivery of engineering projects, and drive best practice in project governance, reporting, and resource management. As PMO Team Lead, you’ll manage and mentor a team … project managers and coordinators while working closely with the Director of Service Delivery to ensure successful outcomes across multiple projects. This role is key to maintaining high-quality delivery standards and supporting continuous improvement across the organization. What you’ll be doing: Leading and developing ...

will be visiting Customer sites around The Chelmsford, Essex areas at least 3 times a week. The role will lead the planning, execution, and delivery of IT, across a wide range of clients and their various industries. Ensuring alignment with client’s objectives, technical requirements and to The Company … standards. This role is pivotal in driving successful outcomes for new service deliveries or infrastructure installations/upgrades and Cyber Security enhancements. Key Responsibilities:- Lead end-to-end delivery of IT, from scoping and planning through to completion and handover. Develop and manage project plans, timelines and resource ...

support critical operations and a resource for advice on technical issues as required including supporting our two Emergency Operations Centres and Patient Transport Service Contact Centres Applicants must hold a OEM based technical qualification along with a minimum of 4 years working in an IT environment and knowledge … associated services (AES, Breeze, AMS, SM, SBC) You will be the escalation point for the junior team members, assisting the team with incidents and service requests. There will be opportunities to be involved with project work including Voice Recorder upgrade, SIP migration, Inbound Services and other digital first solutions ...

Start Role Overview Morela is supporting our client on an exclusive basis . We are seeking a ServiceNow Senior Developer with strong HRSD (HR Service Delivery) experience and exposure to CBS . You will design, build, and enhance HR solutions, working closely with HR and technical stakeholders … enterprise environment. Key Skills & Experience • Strong hands-on experience with ServiceNow HRSD • Exposure to CBS (Common Business Services) • ServiceNow scripting, workflows, Flow Designer, and Service Portal• Agile delivery experience• Ability to work independently and provide technical leadership Desirable • ServiceNow certifications (CSA, CAD, HRSD)• Experience integrating with HR systems ...

Business Development Manager - Food Service South West Full-Time Salary: Up to 45,000 + Bonus + Company Benefits Are you a driven, commercially focused sales professional with a passion for food service? Do you thrive on winning new business and building strong, lasting customer relationships … want to hear from you. I currently have an exciting opportunity for an experienced Business Development Manager to join an award winning food service distributor working across South West England. The Role This is a predominantly new business role identifying, targeting and securing new food service customers across ...

Management Manager is responsible for ensuring that all changes to the IT environment are managed in a controlled and coordinated manner, minimising risks to service availability and quality. This includes planning, assessing, authorising, scheduling, and reviewing changes while collaborating with relevant stakeholders to maintain service stability and ensure … Change Performance Monitoring: Develop and track KPIs related to change success rate, failed changes, emergency changes, and change-related incidents. Stakeholder Engagement: Collaborate with service owners, IT operations, and external partners to ensure smooth execution of changes and alignment with service priorities. Continuous Improvement: Identify improvement opportunities ...

About the role: Working with the Head of ICT and as part of a small, collaborative team, your primary responsibility is to support the delivery of the organisation's ICT support services. This role is predominantly 1st and 2nd line support, working hands-on and hands-off. It also … resolving complex issues.* Ensure the availability, performance, and security of the IT infrastructure.* Oversee/lead infrastructure projects from planning to execution, ensuring timely delivery and adherence to best practices, both in-house and with our MSP.* Monitor and manage system performance, identifying and resolving issues proactively.* Collaborate with ...

issues through direct resolution Provide day to day support on all hardware and software in use by the company Provide a high level of service when queries are raised, respond within SLA timeframes, assisting the business in providing excellent service to its clients Assist with the development, implementation … delivery of systems and services in line with company offices requirements Ensure all procedures are documented, maintained and monitored that relate to Support Centre service delivery Research and development into new IT models and new technology for the department Liaising with third party contractors and suppliers ...

with vendors until case closure. Perform IT administration and implementation in Windows Server environments and MS365 portal. Configure IT elements for day-to-day service delivery. Prepare and kit PCs, mobile devices, and peripherals. Install software on PCs and mobile devices. Conduct proof-of-concept and acceptance testing. Assist … with pre-sales and post-sales activities related to helpdesk proposals. Plan and design enterprise IT environments. Manage project and service delivery schedules. Attend customer meetings and maintain strong relationships. Ensure secure operations and maintain a tidy environment. Document implementation and modifications. Prepare detailed reports for customers ...

Your role at a glance As the Critical Facilities Maintenance Shift Engineer, you will plan, manage and implement the delivery of Facilities Maintenance services to our Data Centers ensuring operational performance is always maintained to the highest possible standards. You will provide engineering services and guidance in general … rota. This is a full time site based role at our LON1 site in Dagenham. What we are looking for Providing a customer focused service and a high standard of planned preventative and reactive maintenance Proactively involved in the on-going technical evaluation of all plant and equipment, suggestion ...

responsible for ensuring the effective running of the organisation's ICT estate - including physical and cloud infrastructure, desktop services and applications, and the IT Service Desk.You'll lead specialist infrastructure teams, drive technical decision-making, ensure business continuity, strengthen cyber security, and influence organisational technology strategy. The successful candidate … will bring strong experience across Microsoft technologies and will thrive in a complex and highly visible environment. Key Responsibilities Oversee day-to-day delivery, maintenance and support of the full technical environment (both on-premise and cloud). Manage and lead Infrastructure Support Specialists and Analysts, advising and directing ...

market trends, and competitive landscape, with a focus on the Belgium market. Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. Accurate Forecasting: Maintain accurate sales forecasts and provide regular updates on pipeline and deal … market trends, and competitive landscape, with a focus on the Belgium market. Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. Accurate Forecasting: Maintain accurate sales forecasts and provide regular updates on pipeline and deal ...

Support Engineer Location: Southampton Salary: £30,000 £35,000 + Progression Opportunities The Opportunity Were working with a small but highly technical Managed Service Provider based in Southampton, known for delivering genuinely high-quality support and building long-term relationships with their clients. This isnt a KPI-heavy, ticket … customers to understand and resolve root causes, not just symptoms Supporting project work including migrations, upgrades, and infrastructure improvements Contributing to documentation and continuous service improvement What Theyre Looking For Previous experience in a 2nd Line IT Support role (ideally within an MSP environment) Strong Microsoft 365 and Windows ...

right in. What you'll be doing (with a strong cuppa nearby): Leading the IT Operations team to deliver top-notch service across systems, networks, and infrastructure. Managing both on-prem and cloud environments, including Microsoft 365, Exchange, SharePoint, and Azure. Overseeing backups, business continuity, and cyber security (including … professional services setting. Deep technical knowledge across Microsoft 365, Windows Server, Active Directory, PowerShell, and cloud platforms. Strong understanding of project management, service delivery, and what 'great IT' really looks like. Excellent communication, leadership, and mentoring skills with a cool, methodical approach under pressure. Why you'll love ...

robust and secure IT services. As an IT Officer (Security), you'll play a key role within the IT Security team, ensuring the successful delivery of critical projects and safeguarding corporate IT systems. In this role, you'll be involved in the design, implementation, and support of security solutions … Qualifications: A degree, postgraduate qualification, or HND in an IT-related subject, or equivalent experience in cybersecurity. Technical Expertise: Hands-on experience in IT service delivery and supporting systems, including firewalls, antivirus solutions, and filtering technologies. Knowledge Base: Strong understanding of Microsoft Active Directory and Windows domain networks. ...

Sales Support professional to join its Sales & Marketing function. This role provides operational support to Business Development and Account Management teams, enabling efficient sales delivery and high customer service standards. The business operates a small, close-knit sales team with a clear promote-from-within, meritocratic culture, offering … records in line with company and ISO standards Produce sales reports, presentations, and performance analysis Support onboarding and provide after-sales coordination with service delivery teams Requirements Minimum 2 years experience in sales support, sales administration, or similar role Strong CRM experience (Salesforce, HubSpot, Microsoft Dynamics or equivalent ...

join our Transformation team. In this pivotal role, you will analyse business models, structures, processes, and customer journeys across a wide range of service areas. Your insights will directly support improved service delivery, operational efficiency, and the modernisation of services across the client. You will help shape … driven decision making and collaborative change activity. In this role, you will: Analyse business models, structures, processes, and customer journeys to identify opportunities for service improvement and increased efficiency. Advise on and facilitate the redesign of business processes with a focus on modernisation, digital enhancement, and continuous improvement. Lead ...

mindset, and a proactive approach to continuous improvement. You will support the development and operation of cloud Landing Zones and act as a trusted delivery partner for internal stakeholders and project teams. By applying DevOps and automation principles, you will reduce manual overhead, accelerate delivery cycles, and improve … contribute to broader strategic goals by supporting the shift from traditional on-premises infrastructure to scalable, cloud-native services aligned with an "as-a-service" delivery model. As the Senior Cloud Operations Engineer you will also work closely with security, compliance, and disaster recovery teams to ensure that ...

Oracle Technical Architect Why apply? Fantastic, seasoned peer team (with exceptional senior architecture peer group) Challenge. This delivery is complex, challenging and you will own the technical solution Long term programme, 10-year programme Ambition. This global client has serious ambition in terms of growing its footprint across … IoI. About the role You will play a critical role in the day-to-day technical delivery of a large, complex, Oracle Fusion programme. With hands-on technical leadership across: Oracle Fusion applications Integration OCI PaaS services Reporting & analytics. Technical escalation point for delivery teams, ensuring that solutions ...

role. You will be expected to attend monthly in-person team days in our Colindale office. We also come into the office to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. … contribute to a growing organisational insight function, we'd love to hear from you. In this role, you will: - Support the planning, coordination and delivery of multiple datarelated projects from initiation through to completion. - Develop and maintain project documentation including project plans, risk registers, progress reports and document repositories. ...

Role Overview We are seeking an experienced Head of IT (Operations) to oversee our client’s day-to-day delivery, stability, and performance of the firm’s technology function. The role is office based only. This is a hands-on, operational leadership role, focused on ensuring IT services, internal … services relating to Civil and Commercial litigation, debt recovery, property, and High Court Enforcement disputes. We focus on providing a contemporary low touch, bespoke service in our specialist field of debt recovery and litigation for the Group. Key Responsibilities IT Operations & Service Management ...

occupier expectations. The position requires a strong balance of technical expertise, stakeholder engagement and commercial awareness, working closely with on-site teams, external service partners and central technical support functions. A key element of the role is driving operational excellence while supporting longer-term objectives around sustainability, asset performance … security arrangements are in place, tested and effective Support incident response, including out-of-hours escalation where required Contractor & Supplier Management Manage performance of service partners against agreed SLAs and KPIs Build strong working relationships with contractors to promote quality, accountability and a one-team approach Support procurement activity ...