226 to 250 of 1,067 Service Delivery Jobs

Technology is seeking a senior SAP Service Delivery Manager to lead a strategic, globally distributed SAP engagement from Yorkshire, with hybrid onsite work one day a week. You will anchor the account, ensure service performance and customer satisfaction, and drive renewal and growth opportunities. You will … delivery, govern SLAs and KPIs, manage executive relationships, oversee AMS estimation and transitions, and coordinate offshore delivery with onshore teams to maximise #J-18808-Ljbffr ...

Made Tech Limited is seeking a Senior Service Delivery Manager to lead a multi-disciplinary Managed Service team responsible for operating, maintaining and improving government-related services across the UK. You will onboard services, manage capacity, and drive improvements while ensuring SLAs and KPIs are met. ...

responsible for directing effective corrective maintenance, planning for Critical Environment and Risk Management, and driving industry-leading standards. The primary objectives focus on service delivery, quality, and performance that underpin both JLL WPM and JLL's vision for engineering excellence. This is a key position requiring excellent teamwork … system and DesOps, while driving IoT solutions, building efficiency initiatives, and supporting our commitment to sustainability and wellness standards including WELL and BREEAM certifications. Service Delivery & Client Management Represent the hard services team and ensure successful site support for all engineering requirements Serve as the main interface with ...

resolving incidents, administering print management platforms, and ensuring printing services run smoothly through proactive remote monitoring and troubleshooting. You'll work closely with customers, service desk teams and third-party vendors to keep service levels high and disruption to a minimum. What You'll Be Doing Remote Print … Support printer onboarding, device replacements and system upgrades Implement print policies and standardised configurations across customer environments Incident & Problem Management Respond to incidents and service requests within agreed service levels Investigate recurring issues and perform root cause analysis Escalate complex technical problems where necessary and coordinate resolution activities ...

responsible for directing effective corrective maintenance, planning for Critical Environment and Risk Management, and driving industry-leading standards. The primary objectives focus on service delivery, quality, and performance that underpin both JLL WPM and JLL's vision for engineering excellence. This is a key position requiring excellent teamwork … system and DesOps, while driving IoT solutions, building efficiency initiatives, and supporting our commitment to sustainability and wellness standards including WELL and BREEAM certifications. Service Delivery & Client Management Represent the hard services team and ensure successful site support for all engineering requirements Serve as the main interface with ...

play a leading role in delivering secure, high-quality IT services that enable critical public sector organisations to achieve meaningful outcomes. As a Senior Service Delivery Manager, you\'ll help shape the success of a major transformation programme by driving service excellence, strengthening client partnerships, and ensuring ...

agree and support their data and reporting requirements. Work collaboratively with the National Data Resource Programme to identify areas of commonality and alignment of service provision Ensure that procedures and protocols are complied with, particularly around information governance, data protection and use of patient-identifiable information. Enable communication, planning … interpretation of highly complex facts, figures and situations which require the analysis, interpretation and comparison of a range of options for the purpose of service planning and delivery. Create reports from internal and external sources, that allow evaluation of Information Services plans and services. In-depth knowledge and experience ...

agree and support their data and reporting requirements. Work collaboratively with the National Data Resource Programme to identify areas of commonality and alignment of service provision Ensure that procedures and protocols are complied with, particularly around information governance, data protection and use of patient-identifiable information. Enable communication, planning … interpretation of highly complex facts, figures and situations which require the analysis, interpretation and comparison of a range of options for the purpose of service planning and delivery. Create reports from internal and external sources, that allow evaluation of Information Services plans and services. In-depth knowledge and experience ...

agree and support their data and reporting requirements. Work collaboratively with the National Data Resource Programme to identify areas of commonality and alignment of service provision Ensure that procedures and protocols are complied with, particularly around information governance, data protection and use of patient-identifiable information. Enable communication, planning … interpretation of highly complex facts, figures and situations which require the analysis, interpretation and comparison of a range of options for the purpose of service planning and delivery. Create reports from internal and external sources, that allow evaluation of Information Services plans and services. In-depth knowledge and experience ...

Qualified Nurses. We are seeking an experienced and motivated CHIS Support Manager to lead and coordinate the administrative functions of the Child Health Information Service (CHIS). As a Band 5 administrator, you will have overall responsibility for ensuring the delivery of efficient, effective and patient-focused administrative … support. You will design, develop and maintain systems and processes that support the patient journey, improve service delivery and reduce duplication and waste. The successful candidate will lead and line manage a team of administrative staff, ensuring high standards of performance, quality and customer service. You will work ...

line Service Desk Shift Manager Solihull, West Midlands £40,000 + 20% Shift Allowance (£48,000 OTE) Permanent | 4 on/4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk Shift Manager to lead one of our 24/… support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for someone with an MSP background who enjoys developing people, driving service excellence, and remaining technically involved when required. As a Service Desk Shift ...

Service Manager Covering 2 site - Goring & Littlehampton, West Sussex Salary: £38,000-£45,000 + Benefits We're looking for a proactive IT Service Manager to join a growing Group IT Business Systems team. This is a hands-on role where you'll lead … delivery and continuous improvement of IT services across the business. You'll manage incidents, coordinate with external IT providers, drive service improvements, support cybersecurity and resilience activities, and ensure an excellent user experience across multiple sites. We're looking for someone with: Experience in IT Service Management ...

Technology Inc. in the Hampshire area seeks a Senior Technical Account Manager & IT Service Delivery Manager to own strategic client relationships and the delivery of critical infrastructure services. The role requires leadership, accountability, and the ability to translate complex capabilities into customer value, with a focus ...

Centre environment. The Data Centre Manager will lead and develop a team, ensure services are delivered against SLAs, and apply ITIL best practice across service and change management. The role covers full project life cycle management, financial and operational reporting, and hands-on knowledge of Data Centre technologies … telecoms cabling infrastructure. Key Responsibilities Leading, managing, and developing a team within a Data Centre environment Ensuring service delivery meets contractual and SLA requirements Managing projects through the full life cycle Applying ITIL processes for service measurement and change management Producing financial and operational reports, including trend ...

Description Interim Service Lead - Projects | TransformationLocation: Home CountiesOrganisation: Local AuthorityWorking Pattern: Hybrid - 40% office basedDepartment: Transformation, Customer & ICTReports to: Service Director - Transformation, Customer & ICTThe RoleWe are supporting a local authority with the appointment of an experienced Interim Service Lead - Projects to provide senior leadership across its corporate … projects and transformation portfolio. The post will lead the Council's Projects Service, with responsibility across project governance, service redesign and capital transformation , while playing a key role in the delivery of wider organisational transformation, continuous improvement and strategic change. Operating as a senior member ...

order management, compliance, accounting, performance analytics, reporting and more. Get To Know the Team Distributor Client Services (DCS) provides a bespoke, end-to-end service to Distributors, Corporate Clients and Nominees, acting as a single point of contact for all operational and servicing needs. The team delivers enhanced turnaround … operating hours. We offer hybrid working after completion of all necessary training. Responsibilities: Ensure SS&C consistently meets client expectations in line with agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Perform and evidence all required daily controls and monitoring for Straight Through Processing (STP) order ...

Service Owner - Digital Workplace & AI Summer-Browning Associates is currently supporting our central government client, who is seeking a Service Owner for an initial 12-month assignment with the option to extend. Location: London | Hybrid The ideal candidate will possess an active security clearance and a proven background … Service Owner Management, complemented by the following valuable skills and experiences: Significant experience as a Service Owner or Deputy Service Owner in cloud transformation programs. A deep understanding of the GDS Service Standard, with a proven track record of successfully guiding services through the Discovery, Alpha ...

skilled and dedicated Field Services Bench Technician to join our dynamic IT support team. This role is pivotal in providing exceptional technical support and service delivery to our clients. As a Bench Technician, you will be responsible for diagnosing and troubleshooting hardware issues, ensuring that IT equipment operates … technical expertise will help us maintain our reputation for outstanding service. Key Responsibilities Must be adaptable, flexible and committed to high-level of customer service; Client infrastructure and IT systems vary so a broad skill set and experience is advantageous; Applicants will be expected to travel throughout ...

nationwide FM accounts with a combined annual revenue of approximately £2 million. This is a client-facing role focused on account management, operational delivery, compliance, and business growth. You will work closely with client-side Facilities Managers, oversee PPM and reactive maintenance performance, conduct audits, and manage engineering teams … ensure high levels of service delivery across a diverse range of sites including schools, commercial offices, industrial warehouses and retail environments. This is an excellent opportunity for an established FM professional or an ambitious Supervisor looking to take the next step into account management. Key Responsibilities - Technical Operations ...

delivering cutting-edge products to over one million digital subscribers daily. Our growth relies on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists. With a supportive culture, entrepreneurial spirit and opportunities at every turn, there are no limits to where your FT career … stakeholders, and driving problems through to resolution. You are proactive, adaptable, and always looking for opportunities to improve processes, automate repetitive tasks, and enhance service reliability. Whether your background is in publishing, production engineering, technical operations, platform operations or another operational support environment, you enjoy working as part ...

Appvia is a cloud-native consultancy and platform provider helping organisations build, secure and scale in the cloud, with offerings such as self-service platforms, governance, cost optimisation and AI accelerators. Partnering with public cloud providers, we work across the public and private sector to help customers build modern … cloud platforms, embed platform engineering best practices, improve governance, and optimise costs to unlock developer velocity and accelerate delivery practices that make cloud a competitive advantage. As we continue to grow our client base and support increasingly complex transformation programmes, we are hiring a Client Principal/Technical Engagement ...

. Collaborate with the Project Manager/Scrum Lead to estimate and plan deliverables and track execution through the daily standup. Collaborate with the Service Delivery Manager to define operational process, practices and standards, supporting major service incidents (P1/P2), subsequently contributing to their Root Cause … Managers and Architects to define the platform product roadmap for both functional and technical capabilities. Collaborate with the dTA Product Owner, Scrum Lead and Service Delivery lead to manage the TCO with particular focus on cloud cost optimisation. Manage the supplier relationship with Dataiku, including influencing ...

productivity and satisfaction for both customers and employees.Your roleTechnical Development - Design and develop solutions for ServiceNow workflow applications, including:Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service PortalTechnology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset … Management (ITAM)Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service DeliveryUser Experience - Utliise ServiceNow's Experience Layer components to build modern, intuitive user interfacesConfigure and enhance the Next Experience UI for tailored and seamless interactionsUse UI Builder and Service Portal ...

leadership, performance and continued growth of their Belfast operation. This is a senior leadership position with broad responsibility across people, operations, customer delivery and business performance. Working closely with the CEO and wider executive team, the Site Lead will play a key role in shaping how the organisation scales … collaboration across the site. Support workforce planning and organisational design as teams grow. Build a strong culture of accountability, ownership and continuous improvement. Customer & Service Delivery Ensure consistently high standards across customer implementation, service delivery and support. Work closely with customer-facing, product and commercial teams ...

will lead the IT function across a diverse technology estate, partnering with stakeholders across the business to drive operational improvements, technology transformation and service excellence. You'll oversee infrastructure, business applications, ERP platforms, cyber security, supplier management, service delivery and strategic technology programmes, ensuring IT remains aligned … business growth and operational objectives. Lead and develop a high performing IT team across infrastructure, applications and support services. Drive continuous improvement across IT service delivery, operational processes and business systems. Own relationships with key technology suppliers and service partners. Manage IT budgets, technology investments and commercial ...