226 to 250 of 932 Service Delivery Jobs

high-profile, secure infrastructure programme within a complex and mission-critical environment. This is an opportunity to play a key role in the delivery assurance of critical infrastructure platforms and services, providing hands‐on testing expertise across the full test lifecycle. Successful candidates will be responsible for planning, executing … assuring infrastructure testing activities while working closely with engineering, architecture and service delivery teams. Key Responsibilities Develop, review and execute Infrastructure Test Strategies, Test Plans, Test Scripts and Test Cases . Perform functional, integration, system, performance and operational testing across complex infrastructure environments. Manage defects throughout the full ...

Cyber Service Operations Analyst £500 - £600 per day | Outside IR35 3 month contract - Possibility of extension Predominantly Remote - with monthly travel to London or Birmingham Excellent opportunity for an experienced Cyber Service Operations Analyst or Cyber Operating Model Consultant to support a large-scale cyber transformation programme focused … cyber security services across a global organisation. Working as part of a dedicated cyber programme, you'll be responsible for defining and documenting cyber service operating models, supporting service adoption and establishing consistent processes, governance and responsibilities across multiple regions. You'll work closely with cyber leadership ...

Reporting directly to the Chief Operating Officer, the successful candidate will lead the strategic development of technology, digital transformation, cybersecurity, infrastructure, data governance, and service delivery across a multi‐site environment. The organisation is seeking an individual capable of operating both strategically and operationally – someone who can influence … senior leadership and governance level while also ensuring the delivery of a robust, secure, and high‐performing IT function that supports teaching, learning, operations, safeguarding, and engagement across the wider community. This appointment comes at an exciting stage of the organisation's evolution, with significant appetite for innovation, digital ...

Cyber Security Operations Centre, supporting a growing mid-market and enterprise client base. This role sits at the intersection of security operations leadership, service delivery, and technical credibility. Youll be responsible for the day-to-day effectiveness of the CSOC, the development of a 24/7 analyst … senior escalation point, providing calm, informed leadership during incidents and out-of-hours situations. What you will be doing: Owning CSOC service performance, ensuring KPIs, SLAs and security standards are consistently met. Leading, developing and mentoring a client specific SOC team, including oversight of shift leaders and analyst capability. ...

customer’s technical landscape and business priorities, offering proactive advice and support throughout the customer journey. By working closely with Sales, Solutions, Engineering and Service Delivery teams, you will help increase product adoption, reduce technical risk and deliver clear, measurable outcomes. Sitting at the intersection of commercial … advisor, guiding customers on best practice, product capability and future roadmaps. Create and maintain Technical Success Plans that drive adoption, optimisation, upgrades, migrations and service improvement. Recommend solutions that improve performance, resilience, scalability, security and measurable customer outcomes. Spot technical risks early and coordinate mitigation plans, including disaster recovery ...

innovative solutions. The architect will ensure solutions meet performance and security requirements, participate in pre-sales activities, and build strong client relationships to drive service delivery excellence. Role Description (Including, but not limited to) Lead the design and development of architecture solutions tailored to client needs. Collaborate with … meet scalability, performance, and security requirements. Participate in pre-sales activities, including RFP responses and client consultations. Build strong client relationships and contribute to service delivery excellence. Align strategies with organizational goals to drive innovation and growth. Behaviors and Competencies Willingness to Learn: Can apply new learning ...

technology sector. We deliver enterprise technology solutions that help government agencies, defence organisations and commercial entities modernise operations, migrate legacy systems, and transform service delivery. About the Role The OSM Migration Service Lead is a senior technical leadership position responsible for designing, planning, executing and managing large-scale … will lead cross-functional teams through complex infrastructure and application migrations, ensuring minimal business disruption whilst maintaining the highest standards of security, compliance and service continuity. This role requires exceptional technical expertise combined with strong programme management discipline and customer leadership. Key Responsibilities Migration Programme Leadership Lead ...

technology sector. We deliver enterprise technology solutions that help government agencies, defence organisations and commercial entities modernise operations, migrate legacy systems, and transform service delivery. About the Role The OSM Migration Service Lead is a senior technical leadership position responsible for designing, planning, executing and managing large-scale … will lead cross-functional teams through complex infrastructure and application migrations, ensuring minimal business disruption whilst maintaining the highest standards of security, compliance and service continuity. This role requires exceptional technical expertise combined with strong programme management discipline and customer leadership. Key Responsibilities Migration Programme Leadership Lead ...

technology sector. We deliver enterprise technology solutions that help government agencies, defence organisations and commercial entities modernise operations, migrate legacy systems, and transform service delivery. About the Role The OSM Migration Service Lead is a senior technical leadership position responsible for designing, planning, executing and managing large-scale … will lead cross-functional teams through complex infrastructure and application migrations, ensuring minimal business disruption whilst maintaining the highest standards of security, compliance and service continuity. This role requires exceptional technical expertise combined with strong programme management discipline and customer leadership. Key Responsibilities Migration Programme Leadership Lead ...

future state, establishing a single, scalable technology standard that will underpin existing clients, future acquisitions and long term growth. Collaborating with senior leadership, Service Delivery and Operations, you'll audit client environments, identify the root causes behind recurring support issues and design a standardised technology stack that improves … reliability, reduces support tickets and creates a more efficient service model. From there, you'll lead the rollout, building client technology roadmaps, driving automation and ensuring every customer benefits from a modern, secure and well-governed environment. Beyond implementation, you'll become the custodian of the technology standard, maintaining ...

want a job with a purpose? And do you want to make healthcare safer, better and more reliable? Join our Team! Begleite uns als Service Delivery Manager:in (m/w/d) bei Dedalus, einem der weltweit führenden Unternehmen für Healthcare-Technologie, in Bonn/Wien (deutschland ...

digital deployment programmes across our Trust. This role sits within the IT Operations Team, which forms part of the wider Digital Service. The Digital Service Team is responsible for leading the Trust's digital strategy, development, coordination, planning, project management, and programme delivery across all digital and supporting … services. Working closely with operational, clinical, and corporate stakeholders, the Deployment Lead will be responsible for delivering an effective service across our GHC IT estate. A key focus of the role is to ensure that clinical and corporate staff are provided with the IT equipment they need ...

help improve the product by raising issues and new functionality requirements. You will be a subject matter expert on our applications and focused on service delivery to provide a great customer experience. Key Responsibilities Manage customer queries via Zendesk and phone, resolving issues within SLAs Take ownership … suggest product improvements Share knowledge with the team and stay up to date with product updates and industry changes Support continuous improvement in service delivery and customer experience This is a hybrid role with three days a week based in our Swinton office. Some travel to other offices ...

UK. The VP, TRM will lead a globally distributed organisation spanning commercial, operational, and customer-facing functions, ensuring alignment between business strategy, product & service delivery, revenue growth, and operational execution. This leader will be responsible for driving scalable operational excellence, developing high-performing teams, expanding market presence … tracking Drive disciplined sales execution, including pipeline generation, deal progression, forecast accuracy, and consistent attainment of revenue targets Optimize operational processes, pricing strategies, and service delivery models to improve efficiency and profitability Commercial Strategy and Go-to-Market Leadership Define and execute the global go-to-market strategy ...

Location: Sutton Coutenay, Abingdon Salary: £28,000 - £30,000 We are looking for an organised and proactive Service Delivery Coordinator to join ourProjectsTeam. You will playa central rolein planning, tracking, and coordinating IT and telephony projects across a diverse client base, ensuring on-time, on-budget delivery ...

Technology Delivery Manager - Charity/Membership Organisation - Hybrid London - £60,000 + Excellent Benefits Technology Delivery Manager (Project Delivery Lead/Agile Delivery Manager) required to join a respected London-based Not-for-Profit/Membership Organisation in Central London. This is an exciting opportunity … team works. This is a role for someone who naturally takes ownership, enjoys facilitating discussions, mapping out solutions and creating practical delivery processes that genuinely help teams work more effectively. You'll thrive in a collaborative, small-team environment where everyone contributes beyond their job title and where your ...

cyber incident response, act as a senior escalation point, and maintain awareness of emerging cyber threats through intelligence sharing and sector partnerships. Secure Technology & Service Delivery – Provide oversight of application, infrastructure, and change security, ensuring risks are assessed and appropriate controls are implemented throughout the technology lifecycle. Security … have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand ...

ITRM process and/or methodology for designated ITRM initiatives by leading or directing team members in the documentation of process and/or service requirements and guiding and influencing leadership in the development of the ITRM strategy. This role partners with leadership to help define goals, objectives, deliverables … This role also executes and plans ITRM compliance assessments, drives and manages the design and implementation of appropriate controls, and manages large-scale ITRM service delivery and engagements from planning to completion, including financials. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject ...

deliver innovative support solutions for advanced air systems. The role focuses on developing digital support strategies and defining data-driven solutions that enhance the delivery of through-life services. Working across engineering and support functions, you will help ensure data and information are effectively managed, analysed and exploited … teams to develop model-based representations of the TLS digital ecosystem. Support the integration of the TLS Digital Strategy with wider programme, product and service development activities, ensuring requirements relating to IT, digital infrastructure, technologies, C2&I, data management and governance are captured and communicated. Contribute to ensuring alignment ...

deliver innovative support solutions for advanced air systems. The role focuses on developing digital support strategies and defining data-driven solutions that enhance the delivery of through-life services. Working across engineering and support functions, you will help ensure data and information are effectively managed, analysed and exploited … teams to develop model-based representations of the TLS digital ecosystem. Support the integration of the TLS Digital Strategy with wider programme, product and service development activities, ensuring requirements relating to IT, digital infrastructure, technologies, C2&I, data management and governance are captured and communicated. Contribute to ensuring alignment ...

strong international reputation are hiring for a Application Support Manager to take ownership of its customer support function and drive meaningful improvements across service delivery, release management, and ITSM processes whilst line managing a team of six application support specialists. This is a critical leadership supporting a customer … Development, Sales, and Professional Services to align support with business goals. Experience required for the Application Support Manager Experience in a senior support or service delivery leadership role within a software or IT services environment (SaaS preferred). Proven experience managing application support teams, ideally within a SaaS ...

based in Oxfordshire is looking for an experienced 3rd Line Engineer to join their Infrastructure team. This is a senior escalation role within the Service Delivery department, working across a broad range of client environments and technology stacks. Key Responsibilities Act as the primary escalation point … alerts Produce and implement change requests for internal and external requirements Support client on/offboarding processes and assist with project handovers to service delivery Work with third-party suppliers and vendors where appropriate Travel to client sites as required for on-site support, installations or meetings Maintain ...

display and foster them, its deeply embedded within our DNA. Invest in us and well invest in you! Job Description Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared … service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service ...

product suite. You won’t do it alone. We work in pods: small, multi-disciplinary teams that bring Technical Support, Customer Support and Service Delivery together around a shared group of customers. You’ll sit at the heart of that pod, owning issues end to end and taking … valuable experience in a growing HR tech space with exposure to modern platforms Impact: Gain variety and development opportunities across support, projects and technical delivery What you’ll be doing • Investigating and resolving technical issues across our HRIS platform, within agreed SLAs. • Owning cases from first contact to resolution ...

Overview An exciting opportunity has become available for a Service Desk Analyst (Level 2) to join the Technology Services Management division based at Paragon's Client partner site in Rotherham. The role objectives of a service desk are centred around maintaining efficient IT operations ensuring that the service … Each shift will rotate after a few weeks at a time. Your main duties would include: Incident Management Log and manage incidents and service requests using the IT Service Management (ITSM) tool. Prioritize and categorize incidents based on their impact and urgency. Ensure timely resolution of incidents ...