226 to 250 of 738 Service Delivery Jobs

Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Role Deliver excellent customer and technology services via the service desk channels Use service monitoring tools to aid problem-solving … service delivery Use automation where possible to support the automatic resolution or mitigation of issues Support, develop and coordinate the effective functioning of business applications Contribute to the planning of application scalability, configuration changes and releases Providing virtual support for staff working remotely as well as on-site. ...

Telecoms/Connectivity Delivery & Provisioning Specialist – 3 Month Contract We’re currently looking for an experienced Telecoms/Connectivity Delivery & Provisioning Specialist to join a fast-paced and growing team focused on delivering next-generation connectivity solutions. This is an exciting opportunity for someone with strong telecoms … connectivity experience who enjoys coordinating circuit delivery, working with carriers, and ensuring the successful rollout of customer connectivity services. Contract Details 3 Month Initial Contract Outside IR35/Flexible depending on experience Hybrid/Remote considered Immediate Start Preferred The Role You’ll play a key role in delivering ...

Customer Service Advisor/Customer Support Agent An exciting opportunity for a Customer Service Advisor/Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customers. If youve also worked … following roles, wed also like to hear from you: Customer Service Representative, Contact Centre Agent, Technical Support Advisor, Call Centre Agent SALARY: £25,235 per annum + Benefits LOCATION: Hybrid Working from Home and 2 Days per Week from the office in Thame, Oxfordshire JOB TYPE: Full-Time, Permanent ...

Competitive benefits including private medical insurance, up to 30 days annual leave, and professional development support Join a company built on personal care, quality delivery, and positive team culture Our client is a leading commercial security systems organisation with a strong UK and global presence. They're looking … company that values both technical excellence and genuine team relationships. Position Overview You'll take the helm of engineering operations, overseeing project installations, service and maintenance delivery across a diverse portfolio. Your role is pivotal in ensuring projects complete on time and within budget whilst maintaining the highest ...

high-security, fast-paced public-sector setting, the role requires delivering expert 2nd/3rd line technical support while also contributing to long-term service transformation, infrastructure modernisation, and operational automation initiatives. You will work at the centre of enterprise identity and access management, ensuring stability, security, and performance … skills, deep protocol-level understanding, and the ability to diagnose complex issues across interconnected systems and multi-layered identity architectures. In addition to BAU service delivery, the Active Directory Specialist contributes significantly to project work, including design and installation of new systems, obsolescence remediation, configuration enhancements, and security ...

will be the subject matter expert for positioning Professional Services with customers, driving a healthy services pipeline, bookings, and a global portfolio of service offerings that best reflect customer needs. Day‐to‐day responsibilities include alignment with sales leadership on priority accounts, leading customer discovery and proposal development, orchestrating … customer pilots, supporting post‐sale handoff and mobilisation of delivery teams, and optimising our global portfolio of both one‐time and recurring Service Offerings. In essence, the Engagement Manager bridges the Sales promise to the Delivery execution. What you’ll do Business Development Act as an advisor ...

primary functions are: to provide high quality IT systems, support and maintenance across the organisation to provide strategic advice and guidance to the service areas and their directorates to contribute to the delivery of the Council’s Digital First approach. The ICT Service consists of several functions … including: the Service Desk Enterprise Systems and Data teams responsible for the development, support and maintenance of both in-house developed and 3rd party applications ICT Services teams delivering network, server and end user computing services Security and Compliance About the job The technologies supported are predominantly based around ...

will play a pivotal role in bridging Primark’s global technology teams with GBS operations; Primark GBS Team and GBS Partner’s Mumbai service centre. In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day: Single … Partner) Act as the central point of contact for all technology-related matters impacting GBS, ensuring consistent ways of working, effective collaboration, and smooth delivery of technology services and changes across global and Mumbai-based operations. Relationship & Stakeholder Management Build strong, trust-driven relationships with GBS teams, business leaders ...

Join Our Client Cheshire Police's Team as an IT Service Desk Agent! Are you passionate about technology and dedicated to providing exceptional customer service? Our client, Cheshire Police are seeking enthusiastic individuals to fill the role of IT Service Desk Agent in Winsford. This temporary position … offers an hourly rate of £13.44, and we want YOU to be part of their dynamic team! Role Overview : As an IT Service Desk Agent, you will be the first point of contact for our customers, delivering top-notch support for the Force's IT systems. Your mission ...

business services and products. Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Please note: All applicants must to be willing to work from the Manchester Office on occasion to attend training … later than 9am as well as being willing to cover the 8am - 4pm as needed. Responsibilities: Deliver excellent customer and technology services via the Service Desk channels Use service monitoring tools to aid problem solving and service delivery Use automation where possible to support the automatic ...

Service Portfolio Architect – Managed Print & Document Services Location: Reading, Nottingham or Manchester (hybrid working out of one of these locations) Salary: £70,000 – £80,000 + £6,000 Car Allowance Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection … Employee Referral program and many more Shape the Future of Managed Print & Document Services We are looking for a commercially minded and technically strong Service Portfolio Architect to join a growing team focused on Managed Print & Document Services (MPDS). This is a high-impact opportunity for someone ...

British citizens, safeguard the UK's security, defend our values, reduce poverty, and tackle global challenges with our international partners. Job Purpose Joining Rosa Service as Head of PMO you will be responsible for leading a collection of projects that contribute to the delivery of the Rosa Service objectives and will define and maintain the standards for project management within the Rosa Service Organisation. SC Clearance is an essential requirement for this role, as a minimum you must be eligible and willing to undergo these checks. Please note, due to the exceptional requirements of this position ...

Service Desk Lead/Manager Trafford Park | On-site | £40,000 + benefits | Career-defining opportunity This is not your typical support role. It is your chance to lead, shape and transform IT service delivery in a growing, multi-site UK business with over £90m turnover … that changes your career. Whats in it for you? Step into a leadership role without needing years of management experience Own and shape the Service Desk function from the ground up Work directly with a forward-thinking Head of Technology and fractional CIO Get exposure to IT transformation, service ...

Service Management Specialist (Contract) Location: London, UK (Hybrid - 2 days per week in office) Duration: 6 Months (Approx. 24 weeks) Start Date: Mid-June 2026 Hours: 40 hours/week Role Overview We are seeking an expert-level IT Service Management (ITSM) Specialist for a 6-month contract. … this role, you will oversee and enhance operational service delivery across multiple technology support functions. You will act as the key liaison between internal stakeholders, the global service desk, and external vendors to ensure high-quality service alignment with business needs. Key Responsibilities Performance & KPI Management ...

Software Delivery Project Manager Bath- 2 days in a week onsite Up to £48,000 per annum A Software Delivery Project Manager analyst is required to join a leading UK professional services and technology-driven organisation, supporting a large internal user base across multiple offices. The company … known for its commitment to service excellence, operational reliability, and continuous improvement. As a Software Delivery Project Manager you will manage day-to-day delivery of software projects, maintain and track sprint plans, backlog progress and delivery metrics. Support quality assurance activities, including coordination ...

Service Administrator West Bromwich (Hybrid ) Full Time, Permanent £24,500 - £25,500 Benefits Are you a highly organised, detail driven Service Administrator ready for your next challenge within a global business? Whether you are early in your career or already experienced in scheduling and coordination, this … workplace solutions company. The role sits at the centre of the operational function, coordinating field engineers and working closely with internal teams to ensure service delivery runs efficiently and effectively. The r ole As a Service Administrator you will be responsible for ensuring the efficient scheduling ...

Role: Service Desk Team Lead Location: Whalley/Clitheroe (On-site initially, hybrid available further down the line) Salary: £30,000 £35,000 (depending on experience) A growing Managed Service Provider is looking for a hands-on Service Desk Team Lead to join their close-knit team. … into a leadership role while still remaining technically involved on a day-to-day basis. Youll play a key role in supporting the service desk function, mentoring a junior engineer, and ensuring a high level of service delivery across a varied client base. The Role ...

Integration & Automation Manager - Technology and Sustainability Azure API Management Our global construction client is looking for an experienced hands-on delivery manager who focused on Integration & Automation to join their technology and sustainability team. Essential Skills A background of technical experience in delivering quantifiable business outcomes using Integration … levels in the Business. Experience in Vendor, Contract and Process Ownership Continuous improvement, training, measurement. A focus on sustainability An understanding of IT service delivery models Basic project management experience. Good communication skills Desirable Skills Has worked in the construction sector Role Duties Provide technical expertise and experience ...

thing. We're seeking a dynamic, enthusiastic individual to lead our IT Engineering Team. Reporting to the Managing Director, you'll oversee high-quality service delivery across IT, telecoms, connectivity and cloud platforms, acting as a senior escalation point while providing strong technical leadership. This role blends technical … expertise, customer service excellence and people management to drive continual improvement across the team. About the role: Act as the senior technical escalation point for complex IT, telecoms, cloud, and network issues. Oversee RMM dashboards, patching, AV, alerts, automation and compliance related maintenance. Ensure best practice configuration, security ...

Digital Services Team, the Digital Infrastructure Lead has the responsibility for the development, maintenance, and support of the IT infrastructure for the Welsh Blood Service and Velindre Cancer Centre. As the Digital Infrastructure Lead you will be required to take a flexible and innovative approach combined with excellent interpersonal … communication and Organisational skills to ensure that service requirements for Network, client and infrastructure are supported and delivered across Velindre University NHS Trust. You will be expected to: Provide Operational/Technical Support of multiple services and systems Provide support, guidance and technical advice to colleagues and other ...

Hybrid working, minimum 2 days per week onsite Contract The Role A London Council is seeking an experienced Change Manager to support the successful delivery of digital transformation and service improvement initiatives across the organisation. Working within Digital Services, you will play a key role in helping services … Responsibilities * Lead change management activity across a portfolio of digital and transformation projects * Support business readiness and user adoption for new systems and service changes * Work closely with project delivery teams to ensure successful implementation and transition into BAU operations * Engage with stakeholders across the organisation, supporting leaders ...

Overview The IT Infrastructure and Operations Manager leads the delivery, performance, and continuous improvement of IT services across the organisation. This is a hands-on leadership role requiring strong technical expertise across infrastructure, cloud (Azure/M365/SaaS), networking, and end-user services. The role combines strategic oversight … with day-to-day accountability for service performance, while providing technical leadership across the IT estate. Working closely with the IT Director, the role supports the development and execution of the Infrastructure and Operations roadmap, ensuring services are secure, resilient, and aligned to business priorities within a project-driven ...

National-Gas is seeking a Service Management Analyst to oversee IT service delivery and manage vendor relationships. The role involves driving adherence to ITSM processes, performance management, and continuous improvement in a collaborative environment. The ideal candidate will have strong skills in stakeholder management, a deep understanding ...

knowledge management practices and supporting the transition of new or changed IT services into live operation. The role focuses on ensuring operational readiness, minimising service disruption, and enabling effective service delivery across a global technology environment. ServiceNow Knowledge Manager Key Responsibilities: * Develop and maintain knowledge management practices … Manage and optimise the ServiceNow Knowledge Base, ensuring content is accurate and accessible * Work with subject matter experts to capture and maintain technical and service knowledge * Support service transition activities for new or changed services to ensure operational readiness * Deliver service documentation and knowledge to support teams ...

Main purpose of Service Operations Analyst The Technology Business Unit operates to Design, Deliver, Run and Maintain the technology solutions and services required for the Council to process business and deliver services to the residents of Lambeth. Service Operations Analyst All functions work collaboratively to deliver effective … solutions and services. Service Operations Analyst This role works within the Run and Maintain function which is accountable for managing the day-to-day operation of technology solutions and services to maintain security, availability, and continuous improvement to enable effective business operations with high levels of customer satisfaction. Service ...