environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and servicedelivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients … and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone … execution of the service. How You Will Make an Impact: Lead, develop and support the frontline SOC team Set goals, develop action plans for service growth and areas of opportunity Maintain SLA compliance Facilitate team meetings and ensure communication is shared with urgency Conduct meetings with ServiceDeliverymore »
Service Desk Analyst (1st line) 3 months contract - view to extend until 31/03/2025 London - onsite 3 days a week £149.50 per day inside ir35 Role The role of the Service Desk Analyst is to provide first line support for all clients staff. This role … handles calls that have been sent through to the Service Desk, which is the central point of contact for all IT/FM related incidents and service requests. The Service Desk Analyst is responsible for reviewing the incidents and requests. Incidents and requests can be resolved by … the Service Desk Analyst, however in most circumstances, these will need to be passed onto the ICT Desktop Support Team. The Service Desk Team work in a dynamic, fast-paced environment which provides services to staff over the phone, through e-mail, with remote tools, and in person more »
At HR Services EMEA in our Service Hub Berlin, we stand for comprehensive HR servicedelivery throughout the region of Europe, Middle East & Africa. We are currently looking for a candidate for the position of (Senior) Specialist for Payroll Africa (South Africa, Nigeria, Kenya, and Zambia) who … efficiently in a fast-paced environment and meet deadlines will be crucial in delivering high-quality payroll services. You are responsible for the ongoing servicedelivery which includes payroll operations and services in terms of monthly administration, processing, and verification of master data and payroll data. You are … are detail-oriented and can think analytically while keeping a clear head even under pressure. You are good in planning and organizing, friendly and service-oriented towards customers and local partners and enjoy contributing to the team's success. In addition to a competitive salary, you can expect a more »
At HR Services EMEA in our Service Hub Berlin, we stand for comprehensive HR servicedelivery throughout the region of Europe, Middle East & Africa. We are currently looking for a candidate for the position of (Senior) Specialist for Payroll Africa (South Africa, Nigeria, Kenya, and Zambia) who … efficiently in a fast-paced environment and meet deadlines will be crucial in delivering high-quality payroll services. You are responsible for the ongoing servicedelivery which includes payroll operations and services in terms of monthly administration, processing, and verification of master data and payroll data. You are … are detail-oriented and can think analytically while keeping a clear head even under pressure. You are good in planning and organizing, friendly and service-oriented towards customers and local partners and enjoy contributing to the team's success. In addition to a competitive salary, you can expect a more »
At HR Services EMEA in our Service Hub Berlin, we stand for comprehensive HR servicedelivery throughout the region of Europe, Middle East & Africa. We are currently looking for a candidate for the position of (Senior) Specialist for Payroll Africa (South Africa, Nigeria, Kenya, and Zambia) who … efficiently in a fast-paced environment and meet deadlines will be crucial in delivering high-quality payroll services. You are responsible for the ongoing servicedelivery which includes payroll operations and services in terms of monthly administration, processing, and verification of master data and payroll data. You are … are detail-oriented and can think analytically while keeping a clear head even under pressure. You are good in planning and organizing, friendly and service-oriented towards customers and local partners and enjoy contributing to the team's success. In addition to a competitive salary, you can expect a more »
At HR Services EMEA in our Service Hub Berlin, we stand for comprehensive HR servicedelivery throughout the region of Europe, Middle East & Africa. We are currently looking for a candidate for the position of (Senior) Specialist for Payroll Africa (South Africa, Nigeria, Kenya, and Zambia) who … efficiently in a fast-paced environment and meet deadlines will be crucial in delivering high-quality payroll services. You are responsible for the ongoing servicedelivery which includes payroll operations and services in terms of monthly administration, processing, and verification of master data and payroll data. You are … are detail-oriented and can think analytically while keeping a clear head even under pressure. You are good in planning and organizing, friendly and service-oriented towards customers and local partners and enjoy contributing to the team's success. In addition to a competitive salary, you can expect a more »
At HR Services EMEA in our Service Hub Berlin, we stand for comprehensive HR servicedelivery throughout the region of Europe, Middle East & Africa. We are currently looking for a candidate for the position of (Senior) Specialist for Payroll Africa (South Africa, Nigeria, Kenya, and Zambia) who … efficiently in a fast-paced environment and meet deadlines will be crucial in delivering high-quality payroll services. You are responsible for the ongoing servicedelivery which includes payroll operations and services in terms of monthly administration, processing, and verification of master data and payroll data. You are … are detail-oriented and can think analytically while keeping a clear head even under pressure. You are good in planning and organizing, friendly and service-oriented towards customers and local partners and enjoy contributing to the team's success. In addition to a competitive salary, you can expect a more »
At HR Services EMEA in our Service Hub Berlin, we stand for comprehensive HR servicedelivery throughout the region of Europe, Middle East & Africa. We are currently looking for a candidate for the position of (Senior) Specialist for Payroll Africa (South Africa, Nigeria, Kenya, and Zambia) who … efficiently in a fast-paced environment and meet deadlines will be crucial in delivering high-quality payroll services. You are responsible for the ongoing servicedelivery which includes payroll operations and services in terms of monthly administration, processing, and verification of master data and payroll data. You are … are detail-oriented and can think analytically while keeping a clear head even under pressure. You are good in planning and organizing, friendly and service-oriented towards customers and local partners and enjoy contributing to the team's success. In addition to a competitive salary, you can expect a more »
At HR Services EMEA in our Service Hub Berlin, we stand for comprehensive HR servicedelivery throughout the region of Europe, Middle East & Africa. We are currently looking for a candidate for the position of (Senior) Specialist for Payroll Africa (South Africa, Nigeria, Kenya, and Zambia) who … efficiently in a fast-paced environment and meet deadlines will be crucial in delivering high-quality payroll services. You are responsible for the ongoing servicedelivery which includes payroll operations and services in terms of monthly administration, processing, and verification of master data and payroll data. You are … are detail-oriented and can think analytically while keeping a clear head even under pressure. You are good in planning and organizing, friendly and service-oriented towards customers and local partners and enjoy contributing to the team's success. In addition to a competitive salary, you can expect a more »
At HR Services EMEA in our Service Hub Berlin, we stand for comprehensive HR servicedelivery throughout the region of Europe, Middle East & Africa. We are currently looking for a candidate for the position of (Senior) Specialist for Payroll Africa (South Africa, Nigeria, Kenya, and Zambia) who … efficiently in a fast-paced environment and meet deadlines will be crucial in delivering high-quality payroll services. You are responsible for the ongoing servicedelivery which includes payroll operations and services in terms of monthly administration, processing, and verification of master data and payroll data. You are … are detail-oriented and can think analytically while keeping a clear head even under pressure. You are good in planning and organizing, friendly and service-oriented towards customers and local partners and enjoy contributing to the team's success. In addition to a competitive salary, you can expect a more »
At HR Services EMEA in our Service Hub Berlin, we stand for comprehensive HR servicedelivery throughout the region of Europe, Middle East & Africa. We are currently looking for a candidate for the position of (Senior) Specialist for Payroll Africa (South Africa, Nigeria, Kenya, and Zambia) who … efficiently in a fast-paced environment and meet deadlines will be crucial in delivering high-quality payroll services. You are responsible for the ongoing servicedelivery which includes payroll operations and services in terms of monthly administration, processing, and verification of master data and payroll data. You are … are detail-oriented and can think analytically while keeping a clear head even under pressure. You are good in planning and organizing, friendly and service-oriented towards customers and local partners and enjoy contributing to the team's success. In addition to a competitive salary, you can expect a more »
of the integrated enterprise by providing superior consulting and implementation services. Job Purpose The role of the PMO Administrator is critical to the successful delivery of IT Services and IT Projects. This role will work with the Regional Head within our DES IT department and the PMO Lead will … provide key Administrative support to the ServiceDelivery Managers and Project Managers. Key Accountabilities Provide administrative support to Project/Programme and serviceDelivery Managers in the DES department. Coordinate management meeting including arranging, minute taking, Organising and collating project documentation in line with company standards … familiar with all MS Office suite and can use effectively. Ability to engage and learn the use of new software tools to manage the delivery Excellent communication skills, can engage with colleagues at all levels. Experience in customer facing environment Can understand or learn quickly project management tools Broad more »
Warwick, Warwickshire, West Midlands, United Kingdom
Littlefish
what youll be getting up to on a day to day basis: Littlefish is seeking an Onsite Engineer to come and join our growing ServiceDelivery team. As the Onsite Engineer, you will be working on the Tech Bar, providing a walk-up service to a range … of users, you will also be required to provide floorwalking services, you will report into the ServiceDelivery Manager. Your main duties will include providing effective onsite technical support to Littlefishs customer on a dedicated basis, for desktop/laptop/printer/application issues and installations, as … I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work more »
Integration Programme Manager * Our client is looking for a Technical Director, Program Delivery, to oversee the successful delivery of technical products and services to one of our core clients. The ideal candidate would have 16+ years of experience managing IT program delivery for large FMCG or Food … must have: Salesforce, Success Factors, SAP ECC, SAP S/4HANA, SAP PI/PO or SAP CPI, SAP BTP * Experience in both Solution Delivery (Projects) and ServiceDelivery (Application Support) is a must have * Familiarity with ITIL processes * Experience in Agile Delivery * We are looking … from a strong SAP Implementation or Integration (SAP PI/PO/CPI) background, but have at least 4 years of experience as a delivery manager. * Responsibilities include: * Working on aligning Project Managers to ensure Planning and scheduling of the delivery process, including defining project scope, milestones, and more »
under different load. Simulate different customer environments to measure how the system performs and measure the breaking points of the system. Work closely with ServiceDelivery Team and assist in troubleshooting system issues reported by clients, differentiating known issues from new issues. Support the Operations Team and ServiceDelivery Team with general queries around camera, software and overall system features, behaviour and performance. Reproduce and document any customer reported issues in the defect management tool, and report to Product Manager. General Participate in daily team stand-ups and monthly sprint planning, providing estimates and progress updates. more »
We are delighted to offer an exciting opportunity for an ambitious, strong, resourcing and recruitment manager, who is progressing in their management career. The service is looking for an experienced and senior human resources manager to join the People Services Team. Reporting to the Deputy Director People Services and … development and implementation of innovative and creative solutions to meet the resourcing challenges facing the Trust. They are responsible for supporting the development and delivery of the Trust Resourcing Strategy as it relates to AfC Staff, working closely with stakeholders across the organisation on the development of clear career … class' service. They promote an evidence based and data-driven approach to resourcing, continually monitoring recruitment KPI's and customer feedback to ensure effective service delivery. About us We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve more »
Bristol, South West, United Kingdom Hybrid / WFH Options
Indotronix Avani UK Ltd
Ready for an adventure in Defence Support? Imagine being a key player in the Through Life Support (TLS) and In ServiceDelivery (SDM) management of platforms and equipment from their initial concept all the way through to deployment and eventual disposal. Now, think about having the freedom to more »
2nd Line Service Desk Engineer Surrey Onsite Role x5 Days £35k-£40k + Benefits My client within financial services based in the Surrey area are recruiting for a 2nd Line Service Desk Engineer. As a 2nd Line Service Desk Engineer, you will be providing IT support to … end users. Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to … cover core hours of support (8am-6pm, Monday to Friday) 2nd Line Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress more »
Oxford, England, United Kingdom Hybrid / WFH Options
DataCareers
a comprehensive range of Employee Benefits, (including excellent Pension, and a wide range of travel and shopping discounts) Key Skills: Business Relationship Manager/ServiceDelivery Manager experience, bridging the gap between Business Units and ICT. Technology road mapping, driving User Experience, writing Business Cases, Information Governance and … with Technical Architects to check High Level Design The successful candidate will be able to demonstrate: Essential: 15 - 20 years in ICT management/servicedelivery/solutions 5+ years in similar role as Business Relationship Manager/ICT Business Partner/ICT Service Manager etc., where … Experience at all times and awareness of the User Journey throughout all new business cases/projects Supplier management skills, able to take projects delivery to ITT stage if needed verbal and written communication skills to liaise confidently across the team and a wide variety of stakeholders. Good understanding more »
Kidlington, Oxfordshire, United Kingdom Hybrid / WFH Options
Data Careers Ltd
a comprehensive range of Employee Benefits, (including excellent Pension, and a wide range of travel and shopping discounts) Key Skills: Business Relationship Manager/ServiceDelivery Manager experience, bridging the gap between Business Units and ICT. Technology road mapping, driving User Experience, writing Business Cases, Information Governance and … Liaise with Technical Architects to check High Level Design The successful candidate will be able to demonstrate: Essential: 20+ years in ICT management/servicedelivery/solutions 5+ years in similar role as Business Relationship Manager/ICT Business Partner/ICT Service Manager etc., where … at all times and awareness of the User Journey throughout all new business cases/projects Strong supplier management skills, able to take projects delivery to ITT stage if needed Strong verbal and written communication skills to liaise confidently across the team and a wide variety of stakeholders. Demonstrable more »
Employment Type: Permanent
Salary: £65000 - £68000/annum Excellent Pension and Employee Benef
offers a vibrant, fast-paced environment where innovation and ambition drive significant professional growth. We are committed to authenticity, integrity, and diversity. Job Summary: ServiceDelivery Specialist An integral function of Bench’s offering to our clients is fulfillment of talent requirements. Bench partners with freelance marketplaces and … platforms to identify, evaluate & compliantly onboard contract talent on behalf of the client. This role will be responsible for supporting our delivery teams that run Centers of Excellence for our clients - including the talent recruiter process, sourcing and coordination with talent, and onboarding with third-party EOR/AOR more »
DP World are currently recruiting for a Service Desk Team Leader on a remote basis in the UK or Ireland . This role is responsible for overseeing the team, implementing best practices to optimize service desk operations, and continuously improving servicedelivery processes. By leveraging their … technical expertise and leadership skills, the Service Desk Team Leader contributes to the overall success of the organization by delivering exceptional customer service and enhancing the customer experience About the Role: Provide leadership and guidance to the service desk team, ensuring that team members are motivated, engaged … team performance and provide feedback for improvement. Oversee the resolution of customer issues and inquiries in a timely and efficient manner, ensuring adherence to service level agreements (SLAs) and quality standards. Act as an escalation point for complex/high-priority issues, providing guidance to team members to facilitate more »
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Henderson Scott
market products Trade matching via electronic platforms and manual confirmations Trade settlement Cash and stock reconciliation. Client, broker, and custodian reporting Key Responsibilities Client ServiceDelivery and Controls Deliver high-quality client service. Adhere to Client ServiceDelivery agreements and standard operating models. Build strong relationships … profile of our UK branch Essential skills Product knowledge Strong risk management awareness Accuracy and attention to detail Adaptability to change initiatives Strong client service skills Familiarity with financial markets Please send your CV for immediate consideration more »
time; Mon - Fri Job Responsibilities: Serves as the primary liaison with key client representatives in the United Kingdom with the goal of owning the servicedelivery relationship for these clients; Drives overall client satisfaction through effective coordination and communication of client deliverables; Leads project team of Associate Project … training and mentoring to new hires and current employees; Instills confidence with the client and serves as a primary public face of Epiq’s servicedelivery offering. Job Requirements: A solid understanding of Class Action and Restructuring support industry. Two or more years of experience in project management … positions with law firms, corporate legal departments or Class Action service providers is preferred. Demonstrated success in the management of simultaneous projects. Oral and written communication skills which provide a strong and confident leadership presence. Excellent client relationship skills which include the ability to proactively manage client expectations, recognize more »
Omagh, County Tyrone, Northern Ireland, United Kingdom
Ad Warrior
join one of most progressive beef processing groups in the UK and Ireland. The successful applicant's primary focus will be IT/IS servicedelivery and administration within the company. Key Responsibilities Excellent knowledge and at least two years' experience of site servicedelivery Excellent more »