276 to 300 of 1,647 Service Delivery Jobs

Role-Service Desk with VIP experience Mode-5 Days from Moorgate Type-FTE Job Summary Seeking a Service Desk Engineer with 5 to 7 years of experience to provide expertlevel support and ensure efficient IT service management within the Service Desk team Job Description Serve as a key member of the Service Desk team within … the SERVICE DESK skill cluster family Utilize extensive knowledge of Service Desk processes to manage and resolve incidents and service requests efficiently Act as a point of escalation for complex technical issues and ensure timely resolution Collaborate with crossfunctional IT teams to maintain high service quality and customer satisfaction Monitor and report on service desk … performance metrics to identify areas for improvement Maintain documentation related to service desk procedures and knowledge base articles Support continuous improvement initiatives to enhance service delivery and operational efficiency Roles and Responsibilities Provide expertlevel support for Service Desk operations ensuring adherence to defined processes and SLAs Diagnose troubleshoot and resolve issues related to hardware software and More ❯

Role-Service Desk with VIP experience Mode-5 Days from Moorgate Type-FTE Job Summary Seeking a Service Desk Engineer with 5 to 7 years of experience to provide expertlevel support and ensure efficient IT service management within the Service Desk team Job Description Serve as a key member of the Service Desk team within … the SERVICE DESK skill cluster family Utilize extensive knowledge of Service Desk processes to manage and resolve incidents and service requests efficiently Act as a point of escalation for complex technical issues and ensure timely resolution Collaborate with crossfunctional IT teams to maintain high service quality and customer satisfaction Monitor and report on service desk … performance metrics to identify areas for improvement Maintain documentation related to service desk procedures and knowledge base articles Support continuous improvement initiatives to enhance service delivery and operational efficiency Roles and Responsibilities Provide expertlevel support for Service Desk operations ensuring adherence to defined processes and SLAs Diagnose troubleshoot and resolve issues related to hardware software and More ❯

Supporters of 85+ charities with strong commitment to diversity and sustainability PURPOSE OF JOB: Utilising Bytes’ standard Project Management methodology and toolsets, provide professional project management services supporting the delivery of IT-related services. Delivery resources may be internal human resources, software applications and/or external specialist contractors. For Managed Services, focus is on-time and expedited … delivery of the project through MOBILISATION and TRANSITION phases with a view to handing over to Service Delivery Leads for BAU phase delivery although for more complex projects, the Project Manager may well also deliver BAU. Ownership of project timeline, reporting and effective management of risks & issues are key. KEY RESPONSIBILITIES: Take responsibility for the delivery … project engagements, including facilitation of workshops and documentation of customer requirements. Management of project plans, scope, timescales and budgets. Management and coordination of project resources from within Bytes, customers, delivery partners and vendors. INDIVIDUAL RESPONSIBILITIES Scope and plan projects, including scheduling of required resources through the project office. Manage tasks allocated to internal and external individuals involved in the More ❯

Delivery Coordinator Salary : Up to £35k + excellent benefits (travel allowance, bonus scheme, pension, health insurance) Location: Docklands - 5 days in the office Our client a pioneering data centre provider, offering secure, resilient, and carrier-neutral solutions is looking for a Service Delivery Coordinator to join their team! As a Delivery Coordinator, you will be at … the heart of our operations, supporting the Service Delivery team in providing timely and efficient administrative support. Duties of the role: Maintaining and updating the Customer Installations team records and databases Assisting with stock checks and audits alongside the Stock Supervisor Coordinating with suppliers to manage deliveries and ensuring accuracy Supporting the Civils and Installations Manager with work More ❯

Delivery Coordinator Salary : Up to £35k + excellent benefits (travel allowance, bonus scheme, pension, health insurance) Location: Docklands - 5 days in the office Our client a pioneering data centre provider, offering secure, resilient, and carrier-neutral solutions is looking for a Service Delivery Coordinator to join their team! As a Delivery Coordinator, you will be at … the heart of our operations, supporting the Service Delivery team in providing timely and efficient administrative support. Duties of the role: Maintaining and updating the Customer Installations team records and databases Assisting with stock checks and audits alongside the Stock Supervisor Coordinating with suppliers to manage deliveries and ensuring accuracy Supporting the Civils and Installations Manager with work More ❯

Role: Service Desk Analyst (Level 2 Support) Location: Marlborough, Wiltshire — Full-time, On-site Salary: Up to £35,000 DOE Benefits: Training & development, pension, generous holiday, on-site parking, supportive culture, and regular social events Our client, a leading managed service provider, is hiring a Service Desk Analyst with solid Level 2 support experience across Microsoft … timely and professional resolution Support hardware and software rollouts, migrations, and upgrades Maintain accurate documentation and follow ITIL-aligned processes Liaise with vendors and internal teams to ensure smooth service delivery You’ll work closely with senior engineers and service delivery leads to enhance client environments and ensure stable, secure performance across the modern workplace stack. More ❯

delivered efficiently, on time, and within budget. Youll be working across multiple IT projects, coordinating resources, managing communication between technical teams and stakeholders, and driving continuous improvement across the delivery function. Project Manager Responsibilities Plan, manage, and deliver IT projects from initiation to completion. Build and maintain detailed project plans with clear milestones and deliverables. Manage resource and capacity … planning across technical delivery teams. Communicate effectively with clients, engineers, and senior management. Identify risks early and implement mitigation plans. Oversee project change management processes. Produce weekly project reports and updates for leadership. Conduct post-implementation reviews and champion best practices. Skills & Experience Required Proven experience as a Project Manager within an IT Services or Managed Service Provider … Confident in fast-paced technical environments, comfortable managing changing priorities. Able to hit the ground running and bring fresh ideas to project delivery. Understanding of IT infrastructure, cloud, or service delivery projects is advantageous. Whats on Offer A chance to take real ownership of delivery in a modern, forward-thinking IT business. Supportive, collaborative team culture with More ❯

Service Delivery Manager – People Solutions Applications Circa £70k per annum + benefits (Up to 20% bonus, life assurance, and 25 days holiday + bank holidays) Hybrid – 2–3 days per week in Parklands office Our client is a Global FTSE 250 organisation undergoing a major transformation under a new CIO. Over the next three years, the business will … federated model to a centralised global structure, supported by significant investment in technology and a new global outsourcing model for IT operations. This role sits within the Infrastructure and Service Operations team and will be responsible for overseeing the delivery and performance of a suite of HR and People applications provided by an outsourced vendor. You’ll act … needs Thriving in fast-paced, complex environments Winning hearts and minds across diverse stakeholder groups Working with third-party and offshore providers to deliver high-quality services Applying ITIL service management principles Experience or knowledge of SAP SuccessFactors and other HR platforms Please apply directly with your CV. If suitable, we’ll be in touch to share more details. More ❯

The Business Systems Delivery Director is a key role in the Technology team and will be responsible for leading the end-to-end design and operational delivery of our business systems, including Finance ERP, HR, CRM, inventory and Service Management. You will lead a team of Systems Architects, Analysts, Specialists and Delivery Project Managers and ensure … Management Support: Provide L2/L3 support for Business Applications. THE TEAM The Colt DCS Technology function is structured as follows; Technology Business Partner Business Applications Team comprising Architecture, Delivery, Operations and Support. Infrastructure Team comprising Architecture, Delivery Operations and Support. IT Service Management Team compromising Service Support, Service Delivery and ITSM Process Management … Project Management Other key internal and external stakeholders include Major Build and Operations Lifecycle Design and Delivery Teams, Colt DCS and Colt Core Staff, Customers and Suppliers. Project virtual teams can span the entire organisation - including Sales, Real Estate, Operations and Enterprise Support Functions. THE SKILLS/EXPERTISE THEY BRING Enterprise Systems Knowledge - Understanding of ERP, CRM, and other More ❯

The Business Systems Delivery Director is a key role in the Technology team and will be responsible for leading the end-to-end design and operational delivery of our business systems, including Finance ERP, HR, CRM, inventory and Service Management. You will lead a team of Systems Architects, Analysts, Specialists and Delivery Project Managers and ensure … Management Support: Provide L2/L3 support for Business Applications. THE TEAM The Colt DCS Technology function is structured as follows; Technology Business Partner Business Applications Team comprising Architecture, Delivery, Operations and Support. Infrastructure Team comprising Architecture, Delivery Operations and Support. IT Service Management Team compromising Service Support, Service Delivery and ITSM Process Management … Project Management Other key internal and external stakeholders include Major Build and Operations Lifecycle Design and Delivery Teams, Colt DCS and Colt Core Staff, Customers and Suppliers. Project virtual teams can span the entire organisation – including Sales, Real Estate, Operations and Enterprise Support Functions. THE SKILLS/EXPERTISE THEY BRING Enterprise Systems Knowledge – Understanding of ERP, CRM, and other More ❯

The Business Systems Delivery Director is a key role in the Technology team and will be responsible for leading the end-to-end design and operational delivery of our business systems, including Finance ERP, HR, CRM, inventory and Service Management. You will lead a team of Systems Architects, Analysts, Specialists and Delivery Project Managers and ensure … Management Support: Provide L2/L3 support for Business Applications. THE TEAM The Colt DCS Technology function is structured as follows; Technology Business Partner Business Applications Team comprising Architecture, Delivery, Operations and Support. Infrastructure Team comprising Architecture, Delivery Operations and Support. IT Service Management Team compromising Service Support, Service Delivery and ITSM Process Management … Project Management Other key internal and external stakeholders include Major Build and Operations Lifecycle Design and Delivery Teams, Colt DCS and Colt Core Staff, Customers and Suppliers. Project virtual teams can span the entire organisation – including Sales, Real Estate, Operations and Enterprise Support Functions. THE SKILLS/EXPERTISE THEY BRING Enterprise Systems Knowledge – Understanding of ERP, CRM, and other More ❯

The Business Systems Delivery Director is a key role in the Technology team and will be responsible for leading the end-to-end design and operational delivery of our business systems, including Finance ERP, HR, CRM, inventory and Service Management. You will lead a team of Systems Architects, Analysts, Specialists and Delivery Project Managers and ensure … Management Support: Provide L2/L3 support for Business Applications. THE TEAM The Colt DCS Technology function is structured as follows; Technology Business Partner Business Applications Team comprising Architecture, Delivery, Operations and Support. Infrastructure Team comprising Architecture, Delivery Operations and Support. IT Service Management Team compromising Service Support, Service Delivery and ITSM Process Management … Project Management Other key internal and external stakeholders include Major Build and Operations Lifecycle Design and Delivery Teams, Colt DCS and Colt Core Staff, Customers and Suppliers. Project virtual teams can span the entire organisation – including Sales, Real Estate, Operations and Enterprise Support Functions. THE SKILLS/EXPERTISE THEY BRING Enterprise Systems Knowledge – Understanding of ERP, CRM, and other More ❯

The Business Systems Delivery Director is a key role in the Technology team and will be responsible for leading the end-to-end design and operational delivery of our business systems, including Finance ERP, HR, CRM, inventory and Service Management. You will lead a team of Systems Architects, Analysts, Specialists and Delivery Project Managers and ensure … Management Support: Provide L2/L3 support for Business Applications. THE TEAM The Colt DCS Technology function is structured as follows; Technology Business Partner Business Applications Team comprising Architecture, Delivery, Operations and Support. Infrastructure Team comprising Architecture, Delivery Operations and Support. IT Service Management Team compromising Service Support, Service Delivery and ITSM Process Management … Project Management Other key internal and external stakeholders include Major Build and Operations Lifecycle Design and Delivery Teams, Colt DCS and Colt Core Staff, Customers and Suppliers. Project virtual teams can span the entire organisation – including Sales, Real Estate, Operations and Enterprise Support Functions. THE SKILLS/EXPERTISE THEY BRING Enterprise Systems Knowledge – Understanding of ERP, CRM, and other More ❯

The Business Systems Delivery Director is a key role in the Technology team and will be responsible for leading the end-to-end design and operational delivery of our business systems, including Finance ERP, HR, CRM, inventory and Service Management. You will lead a team of Systems Architects, Analysts, Specialists and Delivery Project Managers and ensure … Management Support: Provide L2/L3 support for Business Applications. THE TEAM The Colt DCS Technology function is structured as follows; Technology Business Partner Business Applications Team comprising Architecture, Delivery, Operations and Support. Infrastructure Team comprising Architecture, Delivery Operations and Support. IT Service Management Team compromising Service Support, Service Delivery and ITSM Process Management … Project Management Other key internal and external stakeholders include Major Build and Operations Lifecycle Design and Delivery Teams, Colt DCS and Colt Core Staff, Customers and Suppliers. Project virtual teams can span the entire organisation – including Sales, Real Estate, Operations and Enterprise Support Functions. THE SKILLS/EXPERTISE THEY BRING Enterprise Systems Knowledge – Understanding of ERP, CRM, and other More ❯

Client Delivery and Developments Director, Barb page is loaded Client Delivery and Developments Director, Barblocations: London, Grays Inn Roadtime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: November 28, 2025 (23 days left to apply)job requisition id: R098231Media help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth … understanding of media audiences and their relationships with brands.Kantar Media is a wholly owned but operationally independent part of the Kantar Group. Job Details About the role: The Client Delivery and Developments Director will bridge commercial, operational, and technical teams to drive programme direction and service delivery across the Barb service, to maintain the highest standards … in audience measurement delivery for the UK TV industry. The Barb service is a key Kantar Media account providing gold standard TV and video audience measurement for the UK TV industry, based on a panel on 7,000 households. This includes measurement of broadcast TV, subscription and broadcaster video on demand and video sharing platforms, and is one More ❯

Technical Service Delivery Manager - Government Satellite Communications Location: Redhill (office-based for first 6 months; must be commutable) Clearance: Must hold, or be eligible to obtain, DV clearance The Role: We are seeking a Technical Service Manager to take full ownership of UK Government support cases within a secure military satellite communications environment. This is a hands … on, mission-critical role interfacing directly with MoD stakeholders, internal engineering teams, and service support functions. The role suits a technically capable communicator with experience in military/defence communications , particularly Royal Navy, defence networks, COMSAT/MILSAT , message handling systems, or secure maritime SatCom environments. Key Responsibilities: Act as the primary point of contact for the UK Government … CSCS contract support case Coordinate internal resolver groups to ensure timely ticket progression and closure Provide service status updates and technical briefings to internal leaders and MoD representatives Plan and oversee service visits, including spares, equipment tracking, and documentation Manage smooth handovers and minor project delivery activities Maintain accurate case, asset, and service records within secure More ❯

Technical Service Delivery Manager - Government Satellite Communications Location: Redhill (office-based for first 6 months; must be commutable) Clearance: Must hold, or be eligible to obtain, DV clearance The Role: We are seeking a Technical Service Manager to take full ownership of UK Government support cases within a secure military satellite communications environment. This is a hands … on, mission-critical role interfacing directly with MoD stakeholders, internal engineering teams, and service support functions. The role suits a technically capable communicator with experience in military/defence communications , particularly Royal Navy, defence networks, COMSAT/MILSAT , message handling systems, or secure maritime SatCom environments. Key Responsibilities: Act as the primary point of contact for the UK Government … CSCS contract support case Coordinate internal resolver groups to ensure timely ticket progression and closure Provide service status updates and technical briefings to internal leaders and MoD representatives Plan and oversee service visits, including spares, equipment tracking, and documentation Manage smooth handovers and minor project delivery activities Maintain accurate case, asset, and service records within secure More ❯

to identify next stage projects and assist in their prioritisation in order to ensure that product and project data is properly managed and stored so it does not delay delivery and use on-site and is valid for use as part of Nuclear Industry LTQR requirements. Principal Accountabilities The Digital Logistics Specialist will: • Co-ordinate day to day Logistics … Data and Delivery Projects at an Operational level to ensure any discrepancies are minimised and then eliminated from future activities. • Be accountable for ensuring errors are closed out in advance of delivery where identified, or afterwards where not. • Form effective relationships with the other Logistics, Data and Digital Delivery colleagues, helping to champion: clarity, respect, positivity, humility … and integrity. • Develop and help implement prioritised plans of next stage work to ensure further improvement of service delivery requirements with reduced error levels. • Ensure early intervention to avoid any escalation of Digital Delivery issues affecting service delivery by working in the spirit of a ‘one team approach'. Knowledge, Skills, Qualifications & Experience Essential: • Recent More ❯

Service Owner London | Permanent | Full-Time | Hybrid (3 days office/2 days remote) An exciting opportunity has arisen for a Service Owner to join a dynamic technology and operations team driving service excellence across a modern, data-led business. In this role, you'll take ownership of key internal applications and platforms, ensuring they're reliable … continuously improved, and delivering measurable value to the business. Acting as both a Service Owner and Scrum Master, you'll play a vital role in supporting agile delivery, enabling collaboration, and fostering a culture of transparency and continuous improvement. This position is ideal for a proactive professional who thrives on problem-solving, leading through collaboration, and creating impact … through service delivery and innovation. About the Role You'll oversee the full lifecycle of supported applications, from stability and incident management through to enhancements, releases, and performance metrics. The role combines hands-on delivery with strategic oversight, ensuring systems remain efficient, resilient, and aligned with business needs. You'll work closely with technology, product, and business More ❯

seeking a skilled Solution Architect to join our Expert Services team. In this role, youll design and deliver scalable, resilient integration solutions provided as part of a fully managed service model. This is a hands-on position that blends solution architecture, customer engagement, and project management. Youll work directly with enterprise customers to understand their requirements, translate them into … through to implementation and ongoing optimisation, youll ensure outcomes are delivered on time and aligned with long-term customer value. If you thrive on solving complex technical challenges, managing delivery with precision, and staying connected across the full solution lifecycle, this role will suit you perfectly. Key Responsibilities Design integration solutions that align with customer goals, ensuring they are … scalable, secure, and resilient within a managed service model Own project delivery: define scope, create delivery plans, manage risks, and oversee milestones across internal teams and customer stakeholders Lead configuration and implementation, ensuring integrations are robust and maintainable Manage the full lifecycle of integrations from discovery and design through to go-live and continuous improvement Act as More ❯

a skilled Solution Architect to join our Expert Services team. In this role, you’ll design and deliver scalable, resilient integration solutions provided as part of a fully managed service model. This is a hands-on position that blends solution architecture, customer engagement, and project management. You’ll work directly with enterprise customers to understand their requirements, translate them … to implementation and ongoing optimisation, you’ll ensure outcomes are delivered on time and aligned with long-term customer value. If you thrive on solving complex technical challenges, managing delivery with precision, and staying connected across the full solution lifecycle, this role will suit you perfectly. Key Responsibilities Design integration solutions that align with customer goals, ensuring they are … scalable, secure, and resilient within a managed service model Own project delivery: define scope, create delivery plans, manage risks, and oversee milestones across internal teams and customer stakeholders Lead configuration and implementation, ensuring integrations are robust and maintainable Manage the full lifecycle of integrations from discovery and design through to go-live and continuous improvement Act as More ❯

successful applicant will be responsible for a range Trust IT Security policy implementation and development shaping the trusts long term IT patching cycle, to ensure a seamless and consistent delivery of IT Services. Applicants must have achieved, or evidence of working towards & ability to obtain recognized IT Security qualifications such as CISMP, CISSP, CASP along with at least … IT role which should include IT security as a responsibility & dealing with vulnerabilities, risks & threats. If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both Where a Disclosure & Barring … Service (DBS) check is required for the post, all applicants are required to cover the cost of the check. Main duties of the job West Midlands Ambulance Service University NHS Foundation Trust is committed to creating an inclusive, supportive, and accessible workplace for everyone where our colleagues feel empowered to succeed. Each person plays a vital part to More ❯

IT Service Manager Permanent Based in Solihull We are looking for a IT Service Manager to join our friendly and dynamic team here at Waterstones in Solihull. We are seeking a dynamic and experienced IT Service Manager to join our IT team. You will be responsible for overseeing all aspects of IT support within Waterstones and will … be responsible for day-to-day operations as well as driving forward improvements in our service delivery. What you will be doing: Oversee the delivery of IT services, including incident management, service requests, and problem resolution. Work with other departments to ensure the overall IT service is fit-for-purpose. Manage relationships with external vendors and … service providers to ensure service levels are met. Monitor IT service performance and identify areas for improvement, implementing measures to enhance efficiency and effectiveness. Define and measure SLA’s and KPI’s. Drive forward process and governance maturity within the business. Ensure compliance with IT security policies and standards, implementing measures to protect the organization's data More ❯

IT Service Manager Permanent Based in Solihull We are looking for a IT Service Manager to join our friendly and dynamic team here at Waterstones in Solihull. We are seeking a dynamic and experienced IT Service Manager to join our IT team. You will be responsible for overseeing all aspects of IT support within Waterstones and will … be responsible for day-to-day operations as well as driving forward improvements in our service delivery. What you will be doing: Oversee the delivery of IT services, including incident management, service requests, and problem resolution. Work with other departments to ensure the overall IT service is fit-for-purpose. Manage relationships with external vendors and … service providers to ensure service levels are met. Monitor IT service performance and identify areas for improvement, implementing measures to enhance efficiency and effectiveness. Define and measure SLA’s and KPI’s. Drive forward process and governance maturity within the business. Ensure compliance with IT security policies and standards, implementing measures to protect the organization's data More ❯

IT Service Manager - Operations Support Greensboro, North Carolina (Onsite) Description The IT Service Delivery Manager leads the operations support for Siemens MOM/Opcenter applications (and related integrations with MES/PLC/SCADA/ERP), ensuring reliable production performance, disciplined service management, and data-driven reporting to business and plant leadership. The role owns incident … proposals that raise uptime, throughput, quality, and cost efficiency. The manager fosters people, standardizes processes, and partners with plant operations to ensure technology reliably enables manufacturing performance. Key Responsibilities: Service Delivery & Operations: Serve as the primary IT contact for plant operations on MOM/Opcenter; align service priorities to production schedules and business SLAs/OLAs. Own … and deliver secure, compliant deployments. Explain architecture and change impacts to non technical stakeholders in clear business terms. Operational Reporting & Executive Communication Establish a reporting framework (weekly operations, monthly service reviews) detailing incidents, root cause themes, availability, capacity, change/release outcomes, user satisfaction, and cost to serve. Present concise, business relevant updates to plant leadership and executives; ensure More ❯