276 to 300 of 579 Service Delivery Jobs

well-established Retail organisation is looking to appoint an IT Director to join its Executive Leadership Team, taking full responsibility for technology strategy, delivery and transformation across the UK operation. Based in Milton Keynes, this is a senior leadership position combining strategic direction with operational control. As IT Director … line with overall business objectives Act as a strategic partner to senior stakeholders, ensuring technology enables operational and commercial success Lead full lifecycle delivery from demand and business engagement through to implementation and support Oversee application management and support models, embedding structured Agile and ITIL-based processes Drive improvements ...

risks relevant to the Charity sector Provide oversight and advice into the adoption and integration of digital tools, platforms, and systems to maximise service delivery, stakeholder engagement, and internal processes Support building innovation and efficiency into programme delivery, fundraising, and partnership working through technology Guide ...

firewall security. •Troubleshoot network connectivity incidents (this includes routing, switching and security). •Build, configure and maintain network infrastructures as per best practices. •Identify service improvements to reduce risk and improve stability. •Producing high quality implementation scripts, test plans and change controls for all network changes •Respond to real … time alerts and dashboards for networking resources to detect service-impacting events. •Perform initial triage and isolation for incidents following established runbooks and procedures. •Document incidents, actions, and outcomes accurately in the incident management system. Support service delivery and SLA compliance •Investigate and resolve incidents escalated from ...

role. You will be expected to attend monthly in-person team days in our Colindale office. We also come into the office to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. … legacy systems and external APIs to ensure a joinedup technology estate. - Identify opportunities to use AI, machine learning and advanced analytics to support smarter service delivery. - Work in an agile, multidisciplinary environment and help embed modern development practices across the council. - Support version control, CI/CD and automated ...

development of the organisations infrastructure platform. Key Responsibilities Review and evaluate existing systems and operating models, proposing improvements and solutions that enhance service delivery and operational efficiency in line with best practice. Create and maintain detailed technical documentation for both current and future services, covering performance considerations, technical … Proactively troubleshoot system issues by investigating, diagnosing, and resolving faults, retaining ownership through to resolution or coordinating with third-party suppliers to preserve agreed service levels. Take a lead role in managing complex problems from identification through to resolution, applying escalation where required to achieve service commitments ...

someone who can take ownership of the platforms. Key Responsibilities Review and evaluate existing systems and operating models, proposing improvements and solutions that enhance service delivery and operational efficiency in line with best practice. Create and maintain detailed technical documentation for both current and future services, covering performance … Proactively troubleshoot system issues by investigating, diagnosing, and resolving faults, retaining ownership through to resolution or coordinating with third-party suppliers to preserve agreed service levels. Take a lead role in managing complex problems from identification through to resolution, applying escalation where required to achieve service commitments ...

ensure a seamless transition. Experience working within the Scottish public sector or similar regulated environments is highly beneficial. Responsibilities Manage the end-to-end delivery of the iTrent implementation/upgrade, ensuring alignment with organisational HR, payroll, and digital strategies. Coordinate internal teams, external suppliers, and technical specialists … system configuration, data migration, testing, and go-live readiness. Oversee project planning, RAID management, governance reporting, and stakeholder engagement across HR, Finance, IT, and service delivery functions. Ensure compliance with public-sector standards, data-protection requirements, and audit expectations. Drive user-acceptance testing, training planning, and transition into ...

incidents across various systems Manage incidents through to resolution in collaboration with third-party vendors. Maintain accurate and up-to-date records across all service management tools. Schedule and coordinate engineering visits, ensuring optimal resource allocation. Liaise with customers and stakeholders to provide timely updates and support. Essential Skills … Experience Proven experience in incident resolution and/or secure IT infrastructure management Strong background in customer service Confident in diary management and coordinating field-based teams Experience working with third-party suppliers and service providers Proficient in Microsoft Office (Excel, Outlook, Word, etc.) Why Join ...

confident you meet all the requirements. You will be responsible for IT Technical administration.Job DetailsThe Analyst will provide technical support and service delivery to client customers. Responsibilities include incident investigation and resolution, request fulfilment, assisting with problem investigations, identifying and generating support documentation, and technical coaching, ensuring adherence … agreed standards and procedures.A Security Cleared (Minimum SC) First Line Analyst supporting delivery of a 24/7 x 365 service working in rotating Early, Mid, Late shifts to cover 7am – 7pm.What's in it for you? – Rate£16.35/Hr through UMB£12.60/Hr through basic ...

growing Managed Service Provider (MSP) in the Southwest is looking for an experienced IT Support Engineer/IT Field Engineer to deliver a blend of remote technical support and onsite field engineering for both domestic and small business clients. With an enviable customer reputation, the company is expanding … technical ownership, leadership progression, or having more influence in how services are delivered. What You'll Be Doing Deliver remote IT support and resolve service desk tickets Attend customer sites for installations, upgrades, troubleshooting and fault‐finding Administer Microsoft 365 , including Azure AD, Intune, security and licensing Provide proactive ...

Senior IT Systems Engineer/Automation Engineer Location: Preston, UK (Hybrid 3 days onsite) Industry: Managed Service Provider (MSP) Role Type: Permanent | Internal-facing *All applicants must have the right to work in the UK* The Opportunity Were recruiting an Automation Engineer for a well-established and forward-thinking … where youll take ownership of automation across the business. Youll work closely with senior stakeholders, define best practices, and have a real impact on service delivery and business performance. The Role Youll act as the internal subject matter expert for automation, responsible for designing, building, and maintaining automation ...

business accelerates through organic growth and international M&A, they are looking to recruit a proven COO to ensure scalable, high-quality delivery and operational excellence. The Role The COO will lead global delivery and operational support, driving consistent, profitable outcomes and executing strategic goals. Reporting … sitting on the Board, the role is accountable for Delivered Revenue across all service lines. Key responsibilities include translating strategy into operating plans, leading transformation, overseeing service delivery, M&A integration, IT, and information security, and ensuring Board-level visibility on performance, risk, and client success. ...

operating models that enable product teams to solve the right problems. But you'll also lead people. A multidisciplinary function spanning product management, delivery management, user-centred design, and matrix leadership of engineering teams. Your role is to create the environment where these disciplines don't just coexist … staying close enough to product teams to understand the trade-offs they're navigating. It means partnering with senior stakeholders across the organisation, from service delivery to fundraising. It means ensuring that our digital strategy serves the whole Society. And it means championing the voices of people affected ...

Rate of pay: £30.00 per hour Contract Duration: 6 Months Role Purpose The Manufacturing IT/OT Support Technician ensures the quality of technology delivery to critical manufacturing operations in Worcester. This role supports secure, efficient, and standardized digital operations across production systems, contributing to both local and global … technical liaison between IT, OT, engineering, and business teams. Participate in global Manufacturing IT/OT community initiatives to standardize services. Ensure high-quality service delivery through measurable productivity and security metrics. Cybersecurity Implement and maintain secure and resilient operations of IT and OT systems within the factory ...

level system objectives while ensuring scalability, reliability, and availability of implemented systems. Provides leadership and expertise to evaluate planned platform growth, increasingly demanding enterprise service level requirements in order to identify, design, and implement technology solutions that exceed expectations. This role requires excellent collaboration and communication skills to translate … operations, problem identification/resolution, system documentation, and project management. Experience in of SDLC, Agile and Waterfall methodologies Business process analysis and design, and service delivery, particularly with respect to the use of information, EMR, ERP and CRM systems Security model understanding and maintenance Solid understanding of Business ...

visits) Salary: £50,000 £65,000 + company car Type: Permanent, full-time Were working on behalf of a small, privately owned IT Managed Service Provider that is entering an exciting phase of growth and is now looking to appoint a Technical Engineering Manager . This role is ideal … sites , providing senior-level engineering support, technical oversight, and acting as a trusted escalation point. The remainder of the role will focus on leadership, service improvement, and building out the engineering function. Key responsibilities include: Spending around 60% of your time on client sites , delivering hands-on engineering ...

Clearance. Our client is looking for an experienced developer, with a collaborative and user focused mindset, who can work across ServiceNow modules to improve service delivery and business processes. You’ll focus on customizations, optimizing applications, building features and integrations with other systems. Role: ServiceNow Developer Duration ...

networking principles Nice to Have Experience working in secure government environments Familiarity with Guardian environments or secure airspace/defence programmes ITIL or structured service delivery experience All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only ...

data that enables the business to operate effectively and make informed decisions. The role contributes to improving visibility of operational performance, commercial activity, and service delivery through accurate, timely, and well-structured data. The position provides broad exposure to data from multiple systems and departments and is suitable ...

position and present comprehensive VAR and IT solutions, including Microsoft 365, Azure, Security, and infrastructure technologies Collaborate cross-functionally with Pre-Sales, Procurement, and Service Delivery teams to craft compelling, client-centric proposals Maintain detailed and accurate CRM records, forecasts, and performance reports Consistently exceed monthly and quarterly ...

Drive Transformation: Lead the charge in implementing defined IT changes that support business transformation. Your role is pivotal in collaborating with Service Delivery and Business Readiness to ensure seamless communication of IT changes. Project Management: Define project scope, goals, and deliverables while creating detailed project plans and schedules. ...

designed to be more than just places to work - they are collaborative communities where businesses connect, grow, and succeed. With a strong reputation for service quality, operational excellence, and community-led environments, the organisation continues to invest in its people, spaces, and customer experience. The Opportunity As Centre Experience … opportunities across all non-office products Customer Experience & Operations Ensuring the smooth, professional day-to-day operation of the centre Maintaining exceptional standards of service, presentation, and hospitality Acting as the senior escalation point for customer issues Overseeing seamless onboarding, move-ins, and customer transitions Continuously improving processes, efficiency ...

requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: The provision of a local support service to all staff, resolving issues with IT systems and equipment To perform regular system checks to maximise performance Provide training to all staff … more complex tasks of data validation and monthly and quarterly reports. Deliver high quality data to support the overall development of improved performance and service delivery for the practice. To collect and provide systems to ensure the accurate recording of all patient data, utilising both computer and paper ...

pursue new business opportunities across commercial sectors Build and manage a robust pipeline of prospects with a consultative approach from initial conversations through to delivery and post support Present and position value-driven, VAR Solutions and IT solutions, including Microsoft 365, Azure, Security, and infrastructure technologies Collaborate with … Sales, Procurement, and Service Delivery teams to shape compelling proposals Maintain accurate CRM records, forecasts and activity reports Consistently meet and exceed monthly and quarterly GP targets and KPIs Whats next? Its easy! Click APPLY now! We cant wait to hear from ...

information processes, ensuring high quality provision and support for business-critical systems. They will also adopt a structured approach which enables the prioritisation and delivery of digital activities aligned to the Trust's overall strategic direction consistent with the Trust Strategy and Digital Strategy. The post-holder will ensure … looking to raise a family. Job description Job responsibilities Strategic Leadership Working in partnership with organisational and clinical leadership teams, lead development and delivery of a compelling digital strategy aligned with RJAHs corporate goals and the wider plans of the wider System, Regional and National direction. Provide visionary leadership ...