276 to 300 of 736 Service Delivery Jobs

ourProjectsTeam. You will playa central rolein planning, tracking, and coordinating IT and telephony projects across a diverse client base, ensuring on-time, on-budget delivery that meets or exceeds client expectations. Responsibilities: Coordinate end-to-end delivery of IT infrastructure and managed service projects Develop andmaintaindetailed project … Coordinate user training scheduling and go-live support activities in collaboration with the technical team Contribute to internal reporting, including project pipeline tracking and delivery metrics for management review Assist in onboarding new clients by coordinating internal team activities and ensuring smooth transition from sales to delivery Skills ...

will play a central role in planning, tracking, and coordinating IT and telephony projects across a diverse client base, ensuring on-time, on-budget delivery that meets or exceeds client expectations. Responsibilities: Coordinate end-to-end delivery of IT infrastructure and managed service projects Develop and maintain … Coordinate user training scheduling and go-live support activities in collaboration with the technical team Contribute to internal reporting, including project pipeline tracking and delivery metrics for management review Assist in onboarding new clients by coordinating internal team activities and ensuring smooth transition from sales to delivery Skills ...

deliver platform improvements, including automation to reduce manual effort and human error - Proactively monitor the environment to detect and address issues before they impact service - Support the Technical Lead with escalation management, risk tracking and active oversight of the environment - Contribute to stakeholder management, service reporting and review … meetings with the service delivery function and customer teams - Produce clear, accurate documentation to ITIL4 standards - Collaborate with DevOps and software engineering teams to support containerised and service-oriented workloads Technical Skills You will ideally come skills in some or all the below; - VMware Suite: ESXi, vCenter ...

specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. … They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple - to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed ...

wider IT initiatives. ________________________________________ Skills & Experience * Strong background in IT support, with 5+ years' experience, including time spent in a 2nd Line Support/Service Desk environment * Experience working within a professional services or corporate environment, supporting a user base with high service expectations * Experience contributing to infrastructure projects … equivalent), including Maths and English ________________________________________ Key Responsibilities This is a broad role covering support, administration, and continuous improvement across the IT estate. Support & Service Delivery * Manage and resolve incidents and service requests via a ticketing system and RMM tools, both remotely and deskside * Operate ...

dependent on experience) Purpose of the Role This role exists to launch and grow Dataspire ONE - our managed digital maturity and assurance service for UK schools and Multi-Academy Trusts - into a market that genuinely needs it. You will work directly with the CEO and senior trust leaders … cycle Present Dataspire ONE credibly to MAT CEOs, CFOs and school SLTs Personally deliver the first cohort of reference customers Build the commercial and delivery team behind you as the service scales This is not a maintenance role. You are launching something new and will be accountable ...

with a global business operating across the EMEA region. Renowned for delivering innovative printing and document solutions, the organisation continues to strengthen its customer service offering and technical support capability as part of its ongoing growth and operational development. As part of this continued investment, the business is seeking … capable and customer-focused support professional who thrives in a fast-paced environment and enjoys combining hands-on troubleshooting expertise with excellent communication and service delivery skills. Your Roles & Responsibilities: While in this position your duties will include, but are not limited to: Providing first and second line ...

Executive Team and Governors on emerging technologies, risks, opportunities and sector trends. Ensure digital infrastructure supports future growth, resilience and innovation. IT Operations & Service Delivery Oversee the delivery of effective, responsive and high‐quality IT support services to staff and pupils. Ensure appropriate service levels, performance … Manage relationships with external IT support providers (including IO or equivalent). Oversee third‐party contractors, cyber security providers and website managers. Negotiate contracts, service level agreements and renewals. Ensure suppliers meet performance, compliance and safeguarding expectations. Team Leadership & Line Management Line manage the IT team, including: Help Desk ...

Executive Team and Governors on emerging technologies, risks, opportunities and sector trends. Ensure digital infrastructure supports future growth, resilience and innovation. IT Operations & Service Delivery Oversee the delivery of effective, responsive and high-quality IT support services to staff and pupils. Ensure appropriate service levels, performance … Manage relationships with external IT support providers (including IO or equivalent). Oversee third‐party contractors, cyber security providers and website managers. Negotiate contracts, service level agreements and renewals. Ensure suppliers meet performance, compliance and safeguarding expectations. Line manage the IT team, including: Help Desk Technician Database (MIS) Officer ...

with regular on-site presence at both sites)Lorien is looking for an experienced Client Services Manager to lead a key client programme, overseeing service delivery and stakeholder engagement across RPO and MSP . This is a senior, consultative role with a strong commercial and growth focus ideal … someone who enjoys building trusted relationships, leading teams, and improving service performance. What you'll be doing In this role, you'll take ownership for client relationship management, delivery performance and account development. Lead and develop an on-site account team, driving high performance and service Build ...

leader for a portfolio of frameworks, you will lead client engagement and an extended account team from across the UK business, responsible for ensuring delivery teams consistently deliver to our clients with excellent levels of service whilst also delivering expected commercial outcomes.You will lead engagement across the Digital … Services Directorate along with a broad array of stakeholders, partners and third-party supply chain partners including SMEs, bringing innovation in our offer and delivery to differentiate ourselves.You will lead and continue to develop our existing team aligned to deliver the targeted market potential, increasing market share, ensuring annual ...

Initial 6 months IR35: Inside IR35 About the Role A London Council is seeking an experienced Senior Solutions Architect to lead the design and delivery of secure, scalable and cloud first technology solutions across a major digital transformation programme. This is a senior level technical leadership role, responsible … shaping enterprise architecture, defining solution strategies and ensuring technology solutions align with organisational standards, security frameworks and modern digital delivery practices. You will work closely with Digital Services, project delivery teams, suppliers and senior stakeholders to deliver complex cross platform solutions across cloud, infrastructure, integration and Microsoft technologies. ...

significant impact in the public sector? Our client, a forward-thinking organisation, is seeking two dynamic Lead Cloud Engineers to spearhead the design, delivery, and optimisation of their cloud infrastructure. If you are passionate about leveraging cloud technology to enhance public services, we want to hear from you! Your … Role: As a Lead Cloud Engineer, you will be at the forefront of cloud service design and delivery, ensuring secure and high-performing applications. Your key responsibilities will include: Design & Delivery: Lead the design of robust cloud infrastructures across multi-cloud platforms (AWS and Google). Innovation ...

summary The Imaging Network Board is a collaborative partnership across the three ICSs of Surrey, Sussex & Frimley, ensuring alignment in service delivery across all health and care organisations in the region: East Sussex Healthcare NHS Trust (ESHT) University Hospitals Sussex NHS Foundation Trust (UHSx) Queen Victoria Hospital … SASH) Surrey Heartlands ICB Sussex Healthcare ICB Frimley Health and Care ICB Main duties of the job The Senior Project Manager will lead the delivery of the Imaging Network's RIS Reprocurement Project across multiple NHS Trusts and other Radiology projects as required. This includes overseeing procurement, implementation ...

clients. • Generate new business leads with existing customers by identifying and nurturing new leads. • Close deals to support your clients with consulting or service center contracts. • Oversee the delivery of your offers in collaboration with the project delivery team. RECRUITMENT AND CAREER MANAGEMENT • Contribute to the recruitment … will join your team. • Oversee consultants’ career development, including career management meetings, annual performance reviews, and training coordination. • Ensure a high level of service delivery by your team across client projects. PROFIT CENTRE MANAGEMENT • Manage your portfolio of accounts with full responsibility for P&L and financial performance. ...

central to the organisation, leading the support, optimisation, and ongoing development of our D365 platform alongside other business-critical applications. You'll drive service excellence, lead application projects, and ensure D365 and integrated systems continue to meet evolving business needs. Role & Responsibilities: Lead the day-to-day support … requests - are managed within agreed SLAs Act as the escalation point for complex D365 issues, working closely with vendors and internal teams Produce weekly service reports, including insights on D365 usage, ticket trends, SLA performance, risks, and improvements Drive continuous improvement of D365 functionality, performance, and user adoption Manage ...

central to the organisation, leading the support, optimisation, and ongoing development of our D365 platform alongside other business-critical applications. You’ll drive service excellence, lead application projects, and ensure D365 and integrated systems continue to meet evolving business needs. Role & Responsibilities: Lead the day-to-day support … requests – are managed within agreed SLAs Act as the escalation point for complex D365 issues, working closely with vendors and internal teams Produce weekly service reports, including insights on D365 usage, ticket trends, SLA performance, risks, and improvements Drive continuous improvement of D365 functionality, performance, and user adoption Manage ...

central to the organisation, leading the support, optimisation, and ongoing development of our D365 platform alongside other business-critical applications. You’ll drive service excellence, lead application projects, and ensure D365 and integrated systems continue to meet evolving business needs. Role & Responsibilities: Lead the day-to-day support … requests – are managed within agreed SLAs Act as the escalation point for complex D365 issues, working closely with vendors and internal teams Produce weekly service reports, including insights on D365 usage, ticket trends, SLA performance, risks, and improvements Drive continuous improvement of D365 functionality, performance, and user adoption Manage ...

Role We are seeking a Security Assurance Analyst to support a strategic sourcing programme within our Information Security function. This is a short-term, delivery-focused contract role centred on evaluating Security Operations Centre (SOC) service performance, conducting structured comparisons across service pillars, and producing clear, evidence … expected to operate independently, delivering high-quality analysis and documentation to tight timescales. Key Responsibilities Review and critically evaluate SOC performance reporting across core service pillars, assessing quality, completeness, and relevance Define what meaningful performance measurement looks like across: Managed Detection and Response (MDR) Vulnerability Management Cyber Threat Intelligence ...

Line IT Support Engineer (Field & Remote) - £40,000/£45,000 - Peterborough Principal IT are currently working with a leading Managed Service Provider who are looking to recruit an experienced IT Support Engineer to join their growing technical team. This is an excellent opportunity for a customer-focused engineer … customer base. The successful candidate will play an important role in delivering high-quality support services, maintaining strong client relationships, and contributing to ongoing service improvements within a fast-paced MSP environment. The Role As an IT Support Engineer, you will provide both remote and onsite technical support across ...

site as and when required. Some travel to Barrow involved too. Typical duties include (but are not limited to): Pulling together all aspects of service delivery to achieve targets and KPIs Ensuring that Service Levels are achieved and appropriate Driving ITIL good practice and owning the Service Operations policies & processes Continuous Service Improvement through Problem & CSI processes Quality of data through asset & configuration management Running of DSR, WSR, MSR & Operations Review Working with Performance Management to communicate Operations performance Assurance of delivery through tools including Audit, SIPs, Self Certification Create and manage a Project ...

working at the heart of one of the UK’s fastest-growing IT providers, shaping solutions that drive business improvement and outstanding service delivery for our customers. This is an exciting opportunity to make a real impact within a growing organisation that values innovation, collaboration, and personal development. … What You’ll Be Doing Manage end-to-end delivery of technical projects, ensuring they meet scope, timelines, quality standards, and budgets Define project delivery plans using presales information, established tools, and standardised processes Coordinate internal technical teams, third parties, and customers to maintain clear ownership of tasks ...

sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven … team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate ...

environments • Translating operational and technical requirements into commercially winning solutions • Working through long and often ambiguous sales cycles • Building influence across customer, technical and delivery communities This role will suit commercially driven professionals who are credible in front of senior stakeholders, comfortable operating autonomously and motivated by shaping … Identifying, qualifying and converting new business opportunities • Growing relationships across Defence, Government and partner communities • Supporting the development of tailored cyber resilience and managed service solutions • Working closely with bid, technical and delivery teams to shape compelling propositions • Representing the organisation at customer engagements, briefings and industry events ...

will be required Essential Skills Proven experience in leading programme or portfolio management in a complex, multi-stakeholder environment Deep understanding of governance frameworks, delivery assurance, and public sector programme lifecycles Confident in engaging, facilitating and negotiating with senior individuals, building strong relationships and effective process to advance shared … stakeholder engagement skills — able to influence at senior management and executive level with clear reporting on progress Strategic mindset with a passion for IT service delivery outcomes have an in-depth knowledge of Agile and other methodologies Expert project management reporting, preferably with experience on Atlassian project tools ...