301 to 325 of 1,921 Service Delivery Jobs

Global Cyber Security Delivery & Advisory Lead

Location
City Of London, England, United Kingdom
Apex Group Ltd is seeking a Head of Cyber Advisory & Service Delivery to drive global cyber security strategy, advisory capabilities, and service delivery across financial services, asset management, and fund services. The role balances risk, governance, and operational excellence while partnering with technology and client teams. … Based in a regulated, multi-jurisdictional environment, you will lead a global team, own service delivery, define KPIs, and ensure resilience and regulatory alignment. #J-18808-Ljbffr ...

Customer Delivery Manager

Location
Preston, England, United Kingdom
Select how often (in days) to receive an alert: Customer Delivery Manager Location: UK - Manchester, UK - Mobile England | Job-ID: 220830 | Contract type: Standard | Business Unit: Customer Success & Service Delivery Life on the team Within your area of responsibility, you will contribute to an effective governance model … manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance targets. You will engage stakeholders within the customer organisation. You’ll make sure that Computacenter ...

Technical Manager

Location
Churchover CP, England, United Kingdom
drive and develop CDW’s Configuration services technical capabilities To be the forward looking technical leader, identifying opportunities for new and improved services and service delivery techniques To provide a Technical voice for CDW UK&I Configuration services into the wider business, including collaboration with our US Configuration … wherever possible, maximizing on skills and tools that provide high levels of productivity, enabling high value services at competitive price points Pre-empt new service offerings based on market and internal insights, that are thought out, designed and created to ensure our services remain relevant Up to date, high ...

Global Head of Cyber Security Strategy & Service Delivery

Location
Greater London, England, United Kingdom
Apex Group Ltd is seeking a Head of Cyber Advisory & Service Delivery to lead global cyber security services across our regulated financial services platform. You will shape strategy, governance, and client-facing delivery in a multi-jurisdictional environment. Responsibilities include owning the end-to-end cyber service delivery, defining operating models, tracking KPIs, and ensuring regulatory alignment across GDPR, DORA and other frameworks while partnering with Technology, Operations and #J-18808-Ljbffr ...

Travel Operations Manager - Service Delivery, Leadership & Improvement

Hiring Organisation
Recruitment Revolution
Location
Bournemouth, Dorset, South West, United Kingdom
Employment Type
Permanent, Work From Home
+ Benefits 35 Hours per Week | 5 Days, Including Saturdays (One Weekday Off) Permanent | Full Time Your Background/Skills: Travel Operations | Team Leadership | Service Delivery | Problem-Solving | Process Improvement | Customer Experience Who We Are Not Just Travel is one of the UK's largest homeworking travel businesses … delivering exceptional experiences for their customers. As our business continues to grow, we're investing in experienced leaders who can help us take our service to the next level. The Opportunity This is an opportunity to become a trusted senior member of our Operations leadership team , working closely with ...

IT & IS Service Delivery Manager

Location
Crediton, England, United Kingdom
senior MDLZ personnel and the teams responsible for the elements of MDLZ IT infrastructure and systems in order to ensure a high quality of service to EJ. Conduct an annual review of EJ's IS provision, including a SWOT analysis of the current technology landscape. Develop and maintain … Maintain an overview of guidance and principles issued by the Validation department with regards to Computer Systems Validation and MHRA requirements, ensuring IT & IS service delivery activities align where applicable - Maintain an overview of developments within the Automated Engineering department, particularly with regards to any future OT/ ...

Pre-Sales Solution Consultant

Location
Greater London, England, United Kingdom
deliver high-quality technical solutions for customers across post-production, broadcast, production and live services environments. Working closely with Sales, Technical Solutions, Professional Services, Service Delivery and vendor partners, the role is responsible for understanding customer requirements, designing appropriate solutions, supporting commercial opportunities and ensuring a smooth transition … shared storage, archive, ingest, transcoding, media asset management, workflow orchestration, cloud, hybrid and remote production services. Provide technical input into proposals, scopes of work, service descriptions, statements of work, tender responses and customer presentations. Create and confidently deliver technical presentations, demonstrations and solution walkthroughs to internal and external audiences. ...

Executive IT Support Engineer- Lead

Hiring Organisation
USAA
Location
San Antonio, Texas, United States
Employment Type
Permanent
Salary
USD 243,340 Annual
USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty … service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. ...

Regional IT Service Delivery Lead (Contact Centers)

Location
United Kingdom
Technologies Limited seeks an IT Service Delivery Manager to lead the Support IT staff for the Contact Centers in the designated region. This role serves as the primary interface between IT and Operations to ensure business-as-usual IT service delivery and business continuity of critical … within the region. The SDM will manage regional P1/P2 incidents, coordinate with Site Directors and virtual operations leaders, and drive improvements in service levels, change #J-18808-Ljbffr ...

Data Centre Team Leader

Location
Acton, England, United Kingdom
physical security controls. Reporting to the Local Data Centre Manager, the Data Centre Team Leader will be site based and be responsible for the delivery of Moves, Adds and Changes (MAC) work and Business As Usual (BAU) works at a client Data Centre (In certain circumstance this … Leader assists with the planning and smooth implementation of the day-to-day activities for all DC Ops engineering works. Working with the client, Service Delivery Manager and Data Centre Manager to improve the operational systems, processes, and procedures in support of enhanced service deliverables and management ...

IT Manager

Hiring Organisation
Mackenzie Jones IT
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP 55,000 - 60,000 Annual
across multiple sites, standardising Technology Platforms & establishing consistent IT Support & MSP provision. The role combines hands-on IT Management with team leadership, Technology Strategy & Service Improvement across x3 London sites. A key focus will be bringing predominantly Microsoft environments into a Shared IT Operating Model, aligning platforms, consolidating … provision and developing consistent service standards. This opportunity would suit an IT Manager with proven management experience who can lead day-to-day operations while overseeing IT Standardisation, Supplier Selection & Service Improvement. ROLE: IT Service Delivery : Lead IT Services, Infrastructure & Support, ensuring reliable delivery ...

Global Data Center Service Delivery Lead

Location
England, United Kingdom
part of Arvato) in the United Kingdom is seeking a Service Delivery Lead to support the Key Account Manager by managing day-to-day client operations and ensuring smooth service delivery across critical accounts. You will coordinate with Planning, Commercial, and cross-functional teams, address issues ...

Service Design Specialist

Location
Greater London, England, United Kingdom
Title: Service Design Specialist Job Function: Service Function: Cyber Security Location: Birmingham, Bristol, Glasgow, London, Manchester Job Location: GBR-London-BTHQ One Braham Advertised Salary: Competitive + Benefits Salary: Competitive Salary + Benefits (Internal grade D) Salary: Level D Position Type: Full-time Contract: Permanent Weekly Hours: 37.5 … BEFORE APPLYING: Role requires SC (security clearance) Minimum 5 years UK working history About the role Through the development and governance of Low Level Service Designs (LLSDs), operational processes and customer-facing service documentation, the role ensures contractual, business and technical requirements are translated into robust, scalable ...

Interim Head Technology

Location
Greater London, England, United Kingdom
leadership. You will lead a technology team of around 14 people, with three direct reports, and oversee technology infrastructure, business systems, cyber security, architecture, service delivery, suppliers and technology governance. Working closely with the Head of Digital and Head of Data & Insight, you will help develop and deliver … supports organisational priorities and delivers measurable value. Key responsibilities Develop and deliver the organisation's technology strategy Lead technology operations, infrastructure, business systems and service delivery Lead and develop the technology team Provide strategic technology advice to senior stakeholders Oversee technology architecture, applications and systems integration Drive service ...

Data Centre Team Leader

Location
Greater London, England, United Kingdom
records, asset management and ticketing systems Coordinating equipment moves, decommissions and disposals Managing third-party access, deliveries and vendor activities Supporting incident management and service delivery Training, mentoring and supporting new team members Leading shift activities and supporting projects from design through to handover Working closely with … client, Data Centre Manager and Service Delivery Manager to improve operational processes What we’re looking for: Essential: previous experience working within a banking or financial services IT environment Strong Data Centre MAC experience, particularly IT hardware deployment Extensive structured cabling experience across copper and fibre Strong fault ...

Service Desk Lead

Location
Preston, England, United Kingdom
want to build a career where your work has real impact, we'd love to hear from you. More about your role As Service Desk Lead, you will lead the day-to-day operation and performance of the Service Desk, guiding and supporting a team of IT Service Desk Engineers to deliver an efficient, customer-focused service. You will maintain queue health, allocate workloads, manage the backlog, monitor service quality and coordinate escalations. You will also oversee incidents and requests, ensuring they are correctly prioritised, triaged to agreed standards and resolved within service level targets. ...

Salesforce Platform Specialist, AI and Automation

Location
Farringdon, England, United Kingdom
Salesforce Platform Specialist, AI and Automation Company: Live Nation Department: Global IT, Global Salesforce Team Location: London Reports to: Global Salesforce Team Service Delivery Manager Working Hours: Full-time, 40hrs per week WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised … Business and Live Nation for International. Working within a team of Salesforce Developers across the globe to deliver best-in-class technology solutions and service to our business partners. This role is responsible for developing global Salesforce solutions using technologies such as SFDC (Salesforce.com), Heroku, and J2EE (Java ...

Salesforce Platform Specialist, AI and Automation

Location
Greater London, England, United Kingdom
Summary: Salesforce Platform Specialist, AI and Automation Company: Live Nation Department: Global IT, Global Salesforce Team Location: London Reports to: Global Salesforce Team Service Delivery Manager Working Hours: Full-time, 40hrs per week WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised … Business and Live Nation for International. Working within a team of Salesforce Developers across the globe to deliver best-in-class technology solutions and service to our business partners. This role is responsible for developing global Salesforce solutions using technologies such as SFDC (Salesforce.com), Heroku, and J2EE (Java ...

Desktop Support Team Lead

Hiring Organisation
Gattaca
Location
Lancashire, United Kingdom
Employment Type
Contract
looking for a dynamic and people-focused Desktop Support Team Lead to lead our L2 Desktop Engineering team while driving improvements across Service Desk processes, digital support, knowledge management and user enablement. This is an excellent opportunity for an experienced Desktop Support Team Lead, Senior Desktop Engineer … User Computing professional looking to combine operational leadership with service improvement and digital transformation initiatives. You'll be responsible for managing a team of Desktop Engineers, ensuring high levels of service delivery and customer satisfaction, while helping shape the future of IT support through improved processes, automation ...

Senior Service Delivery Manager

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...

Senior Service Delivery Manager

Location
United Kingdom
Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...

Senior Service Delivery Manager

Location
London, United Kingdom
Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...

Senior Service Delivery Manager

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...

Senior Service Delivery Manager

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...

Senior Service Delivery Manager

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...