301 to 325 of 1,089 Service Delivery Jobs

meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned … estate management, are recruiting an Operations Manager to join the team located in London. Job Summary: Ensure team members are continually improving levels of service delivery, drawing on industry best practice setting a high benchmark for the FM's to deliver to in each respective area. Ensure continual ...

service. You'll be responsible for supporting a wide range of enterprise IT systems, ensuring they are maintained and restored quickly while meeting agreed service levels. Key Responsibilities Diagnose, troubleshoot and resolve faults across server, storage and network infrastructure. Attend customer sites to provide hardware maintenance, break-fix support … technical assistance. Take ownership of customer incidents from initial diagnosis through to resolution, ensuring Service Level Agreements (SLAs) are consistently achieved. Investigate technical issues and implement effective solutions with minimal disruption to customers. Arrange replacement parts and coordinate repairs where required. Provide technical support and guidance to customers ...

arranging care packages for individuals with assessed needs, ensuring timely access to appropriate support from contracted providers. The team works in line with service agreements, care plans, and organisational standards, using case management systems to accurately record care arrangements and support care planning and service monitoring. This role … maintaining workflow efficiency. Monitor and report on market capacity and trends, keeping the Team Leader informed of any issues affecting provider availability or service delivery. Undertake quality assurance checks on brokerage referrals to identify and resolve errors, inconsistencies, or incorrect authorisation levels. Provide advice and guidance to health ...

team. Role and responsibilities: Triaging and resolving customers Server, Storage & Network issues Take ownership of customer issues and problems that could impact their contractual Service Level Agreement. To receive, investigate, and respond to technical assistance requests To be responsible for general fault maintenance calls and the arrangements for parts … identify complex problems and review related information to develop and evaluate options and implement solutions To work closely with others within the Service Operations including Service Delivery, The Service Desk, Logistics, and Purchasing in order to ensure high customer service levels are provided ...

Applications Service Manager £60,500 Rochdale (2 days per week on-site) An experienced IT Applications Service Manager is required to join a housing organisation during a period of transformation and operational change. This is an excellent opportunity for a hands-on applications leader to take ownership … estate, ensuring services are stable, reliable and aligned with business needs. You'll lead an established team, manage key suppliers, and drive improvements across service delivery, support and governance. Key responsibilities: As IT Applications Service Manager, you will be responsible for the day-to-day management ...

Applications Service Manager £450-£550 per day (Outside IR35) 3-Month Contract Rochdale (2-3 days per week on-site) An experienced IT Applications Service Manager is required to join a housing organisation during a period of transformation and operational change. This is an excellent opportunity … estate, ensuring services are stable, reliable and aligned with business needs. You'll lead an established team, manage key suppliers, and drive improvements across service delivery, support and governance. Key responsibilities: As IT Applications Service Manager, you will be responsible for the day-to-day management ...

Service Desk Team Leader Location: Portsmouth Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance … provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and overseeing ...

Service Desk Team Leader Location: Portsmouth Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance … provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and overseeing ...

closely with business and technology stakeholders to design solutions that deliver real business value. You'll provide architectural leadership across enterprise technologies, guide solution delivery and help ensure technology investments align with long‐term strategic goals. You'll also contribute to the evolution of AQA’s technology landscape … this role, you'll be responsible for: Designing and guiding technology solutions that meet business requirements while aligning with architectural standards, strategic objectives and delivery priorities. Providing expert architectural advice and leadership to stakeholders, project teams and technology colleagues, ensuring solutions are scalable, secure and fit for purpose. Driving ...

Public Sector & Defence (PS&D) Industry in the UK&I. It spans the full solution lifecycle, from pre-sales and bid support to delivery, transformation and service operations and will be critical in delivering the Industry growth target. What you'll do within your Industry Provide strategic technical … Industry, working closely with the PS&D CEPs, Cluster/Account CTO(s), Account Sales Executives, wider Sales and Growth Teams, Client Delivery Teams, Marketing and Communications and Partners & Vendors Develop PS&D Industry specific technology strategies and roadmaps in conjunction with the CEPs and Sales teams Work with ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain all associated ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain all associated ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain all associated ...

Description Technical Service Engineer – Gas Measurement Manchester | Service | Endress+Hauser UK People for Process Automation Join Endress+Hauser and become part of a collaborative, people-focused organisation where innovation and service excellence go hand in hand. We are looking for a Technical Service Engineer to play … Measurement business, delivering expert technical support, remote diagnostics, and high-quality training to both customers and colleagues. About the role As a Technical Service Engineer, you will act as a central technical interface across pre- and post-sales activities. You will support complex service projects, enhance Smart Support ...

user engagement. You'll lead the integration of regulatory standards such as PSIRF and LFPSE, ensuring NHS compliance, and oversee system security, IT service management, and vendor performance. Success in this role requires knowledge of product improvements, patient safety processes, regulatory compliance, and experience in healthcare settings. About … people globally, Elysium is committed to delivering high-quality care. They prioritize inclusive recruitment and ensure all staff are dedicated to safeguarding service users welfare. The company promotes employee well-being through a comprehensive benefits package, including career development opportunities, wellbeing support, and financial security measures. Elysium Healthcare ...

career. Ready to make a splash? Join our team today. Join us and help keep our people connected We're looking for a talented Service Desk Analyst to join our IT team and provide outstanding technical support across our organisation. As the first point of contact for IT-related … issues and service requests, you'll play a vital role in ensuring colleagues can work efficiently and effectively every day. This is an excellent opportunity for an experienced IT support professional who enjoys solving problems, delivering exceptional customer service, and working within a collaborative technology environment. What ...

design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis, Requirements Gathering, Stakeholder Management, and Agile Product Ownership capabilities.This role will act as the bridge between business … stakeholders and technical delivery teams, ensuring business requirements are translated into scalable CRM solutions while driving the strategic product roadmap and prioritization of features that deliver measurable business value.Key Responsibilities:Product Ownership & Roadmap Management:Own and manage the Dynamics 365 CRM product roadmap.Define and prioritize business capabilities, features ...

Manager leads the HR Shared Servicesteamand is a key contributor to theevolutionof HR Operations across Vinarchy. This role is accountable not only for the delivery of efficient, accurate and compliant HR services, but also for evolving HR Operations into a scalable, data-driven and digitally enabled function that supports … critical role in simplifying ways of working, improving employee and manager experiences, strengthening data quality and controls, and enabling greater automation and self-service through the upcoming SAP SuccessFactors transformation. Key Responsibilities Include: HR Shared Services Leadership & Service Delivery Lead the global HR Shared Services team ...

execute strategies to scale the Adaptive Planning practice into a high-performing business unit. Define measurable goals for team growth, client acquisition, and service excellence. Strategic Leadership & Growth Partner with Kainos Sales, Marketing, and Delivery leaders to define and execute strategic and market objectives. Evolve services, methodologies … processes to differentiate competitively. Build strong client relationships to drive bookings, revenue, and valuebased opportunities. Expand business within existing accounts and support sales-to-service transitions. Manage practice financials and profitability. Global Practice Alignment Collaborate with North America and APAC Kainos Adaptive Planning leaders to align strategies, share best ...

execute strategies to scale the Adaptive Planning practice into a high-performing business unit. Define measurable goals for team growth, client acquisition, and service excellence. Strategic Leadership & Growth Partner with Kainos Sales, Marketing, and Delivery leaders to define and execute strategic and market objectives. Evolve services, methodologies … processes to differentiate competitively. Build strong client relationships to drive bookings, revenue, and valuebased opportunities. Expand business within existing accounts and support sales-to-service transitions. Manage practice financials and profitability. Global Practice Alignment Collaborate with North America and APAC Kainos Adaptive Planning leaders to align strategies, share best ...

summary Do you want to be part of an exciting and dynamic children's & young people's Mental Health service, in an 'Outstanding' rated NHS Trust? We're looking for people who are passionate about high quality, early intervention mental health care. The role is an exciting opportunity … Mental Health. You'll be employed on a full-time one-year training contract, Band 4. On completion of the training year (passing UEA & service requirements), a permanent Band 5 EMHP contract will be offered. You'll be required to successfully complete a probation period of 6 months. This ...

with Electronic Health Record (EHR) systems, reporting tools, and identity management (e.g., Active Directory). Work within an ITIL framework by aligning product value delivery with IT service management processes, ensuring service stability, compliance and quality are maintained. Embed security by design principles within all application lifecycle … management: Act as a point of contact on a day-to-day perspective, overseeing tickets raised, vendor performance against agreed targets and SLAs. Support service delivery review meetings. Understand and educate vendor proposed releases/developments and ensure third parties work with EHC change enablement policy. Stakeholder Engagement ...

resolve issues across operating systems, applications, hardware, and networks. Document all support tickets with high accuracy, contributing to knowledge base articles and self-service guides. Prioritise, escalate, and collaborate on complex issues with higher-tier IT teams to maintain SLA targets. Monitor system alerts and perform routine operational checks … ensure peak service availability. Maintain strict adherence to organizational security policies, ITIL guidelines, and secure service delivery protocols. Identify process improvements and participate in ongoing technical training and development. Deliver outstanding customer service on a 24/7/365 rotational shift pattern (including nights, weekends ...

Lead is responsible for designing, building and mobilising the Vendor Management Office that will govern the university's relationship with its strategic Managed Service Provider (MSP), and for handing over a fully operational function to permanent leadership at the end of the engagement. This is a build role rather … commercial management mechanisms, risk and assurance routines, and retained organisation design required to hold the MSP to account from the first day of service commencement. Every output is expected to be documented and transferable rather than held as personal knowledge. The role carries no line management responsibility. The postholder ...

This creates a dynamic, entrepreneurial environment where teams work collaboratively to launch services, solve problems quickly and deliver positive outcomes. The Role: As Project Delivery Manager , you will take ownership of new service mobilisations from contract agreement through to operational launch. This is a hands-on implementation role … fast-moving environment where priorities can change quickly, information may be incomplete, and you'll be expected to identify solutions, challenge gaps and keep delivery on track. Working closely with senior leadership and internal teams including People, Finance, Operations and Commercial, you'll translate requirements into clear actions ...