301 to 325 of 1,627 Service Delivery Jobs

opportunity for an experienced Customer Support Team Leader to take ownership of a multi-channel support function and play a key role in shaping service delivery, team performance and customer satisfaction. Youll lead, coach and develop a Customer Support team delivering high quality service to a diverse … Role As Customer Support Team Leader, youll be responsible for the day-to-day leadership and performance of the Customer Support team, ensuring service levels, KPIs and customer experience standards are consistently achieved. Key responsibilities include: Leadership & Team Development Lead, motivate, and develop a Customer Support team through regular ...

About the Role Are you passionate about delivering exceptional IT support and leading high-performing teams? We’re looking for an IT Service Desk Team Leader to join our dynamic IT Services team. In this pivotal role, you’ll manage and mentor a team of Service Desk Analysts … ensuring efficient service delivery and outstanding customer experience. You’ll act as the escalation point for complex technical issues, drive process improvements, and help shape the future of our IT support services. If you thrive in a fast-paced environment and have strong leadership and technical skills ...

000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. … enabler of innovation, FluidOne's vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house ...

000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. … enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house ...

Cloud Systems Engineer/Service Engineer , £32,000 - £36,000, Burgess Hill (office based), Monday to Friday (shifts between 8am - 6pm), Permanent, 20 days holiday + Bank Holidays + 2 Birthday days, Pension, parking (first come, first served), training The Role An exciting opportunity for a Cloud Systems Engineer …/Service Engineer to join a growing IT consultancy specialising in cloud solutions. You will be part of the Service Delivery Team, reporting to the Service Delivery Manager, and play a key role in delivering high-quality remote and on-site support to clients. Administering ...

client-facing transformation projects. This is a pivotal role for an experienced technical leader who enjoys balancing deep technical involvement with people management, service quality, and operational improvements. Key Responsibilities: Technical Leadership & Escalation Act as the senior escalation point for complex 3rd-line infrastructure, cloud, and networking issues. Lead … govern technical delivery across: Azure, Office 365, Windows Server SonicWall firewalls, VPN & security VMware/Hyper-V 3CX VoIP & supporting network infrastructure Own patching, maintenance standards, security alignment, and DR strategies. Ensure high-quality documentation, deployments, and configuration practices. Team Leadership & Performance Line-manage 2nd & 3rd line engineers, conducting ...

Senior IT Platform Manager Our client is seeking a Senior IT Platform Manager to lead the delivery and performance of critical IT Infrastructure and Workplace Services, including compute, cloud, networking, end-user computing, digital workspace, and meeting room solutions. You will provide technical leadership, manage multi-vendor delivery … requirements, and quality standards. The ideal candidate will have experience managing complex IT infrastructure, leading high-performing teams, and collaborating with suppliers to optimise service delivery. As a Senior IT Platform Manager, you will need to have/be: Strong IT service management skills with the ability ...

Director of IT Service Operations - FMCG Global FMCG | Transformational Leadership Role Our client, a world-leading FMCG business operating in 50+ countries, is embarking on an ambitious global transformation. As part of this journey, we are seeking a Director of IT Service Operations — a strategic, influential leader … chance to completely own the function and shape the next era of global IT Operations. The Opportunity As Director of IT Service Operations, you will partner with the CIO and senior leadership to define the vision and strategy for a global, best-in-class IT operations function. ...

Director of IT Service Operations - FMCG Global FMCG | Transformational Leadership Role Our client, a world-leading FMCG business operating in 50+ countries, is embarking on an ambitious global transformation. As part of this journey, we are seeking a Director of IT Service Operations — a strategic, influential leader … chance to completely own the function and shape the next era of global IT Operations. The Opportunity As Director of IT Service Operations, you will partner with the CIO and senior leadership to define the vision and strategy for a global, best-in-class IT operations function. ...

Project Service Implementation Lead – Must hold active SC Clearance Hybrid – Travel to London once a week 12 month fixed term contract (FTC) The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide … clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. We're now seeking a results-driven, self-motivated, and flexible ...

Project Service Implementation Lead – Must hold active SC Clearance Hybrid – Travel to London once a week 12 month fixed term contract (FTC) The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide … clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. We're now seeking a results-driven, self-motivated, and flexible ...

Assistant Director of Technology & Operations, a critical role responsible for ensuring whg’s technology infrastructure, cyber security, enterprise applications and IT service operations are robust, resilient and ready for the future. As Assistant Director, you will provide strategic and operational leadership across infrastructure, security, service delivery … foundations of whg’s technology estate are strong, secure and aligned to our organisational goals. Main job responsibilities: Lead the strategic and operational delivery of Technology & Operations, ensuring whg’s core technology services are robust, resilient, secure and high performing. Oversee infrastructure and cloud services (Azure/AWS, networks ...

operations of the IT Professional Services team with a strong focus on delivering an Effortless Customer Experience through operational excellence, innovation, and outstanding service delivery. You will be instrumental in enhancing processes, supporting financial performance, and developing your team, all while driving continuous improvement. This is an excellent opportunity … ensuring customer ease in every interaction. Set clear expectations, allocate and prioritise work effectively, and monitor performance to ensure consistent, predictable, and effortless service delivery. Ensure the team consistently adheres to established Customer Service Level Agreements (SLAs), using them as a foundation for dependable, low effort customer experiences. ...

Service Delivery Manager (Defence Team) NCC Bristol based predominantly on site with limited hybrid working Travel: You will be required to travel between two close sites in North Bristol and further travel may be needed on an ad-hoc basis with clients. Salary ...

mainland China, delivering a secure, high-performance infrastructure platform that underpins business operations across all locations. Reporting to the Head of Infrastructure and Service Delivery, you will lead the Infrastructure Operations function, managing a team of nine specialists and working closely with the Infrastructure Engineering team. You will … management across physical, virtual, and cloud environments, together with the ability to interface effectively with business stakeholders, optimise vendor relationships, and contribute to the delivery of the firm's technology strategy. KEY RESPONSIBILITIES//The key responsibilities of this role are set out below and there ...

mainland China, delivering a secure, high-performance infrastructure platform that underpins business operations across all locations. Reporting to the Head of Infrastructure and Service Delivery, you will lead the Infrastructure Operations function, managing a team of nine specialists and working closely with the Infrastructure Engineering team. You will … management across physical, virtual, and cloud environments, together with the ability to interface effectively with business stakeholders, optimise vendor relationships, and contribute to the delivery of the firm’s technology strategy. KEY RESPONSIBILITIES//The key responsibilities of this role are set out below and there ...

mainland China, delivering a secure, high-performance infrastructure platform that underpins business operations across all locations. Reporting to the Head of Infrastructure and Service Delivery, you will lead the Infrastructure Operations function, managing a team of nine specialists and working closely with the Infrastructure Engineering team. You will … management across physical, virtual, and cloud environments, together with the ability to interface effectively with business stakeholders, optimise vendor relationships, and contribute to the delivery of the firm’s technology strategy. KEY RESPONSIBILITIES//The key responsibilities of this role are set out below and there ...

Service Support LeadHybrid working - 3 days on site£500 - £750 per day (umbrella engagement) Our client, an industry leading national business, is looking to hire a contractor with a background in Service Support/Service Delivery/Service Management. Emphasis will be on Service Design and Colleague Experience and the need to build service support wrap and ensure proper landing of initiatives. The successful candidate will have the ability and experience to focus on colleague experience and understanding service impact. Any experience within a start-up, or the beginning ...

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services … include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member ...

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services … include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member ...

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services … include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member ...

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services … include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member ...

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services … include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member ...

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services … include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member ...

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services … include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member ...