301 to 325 of 736 Service Delivery Jobs

hands-on IT operational management. You’ll be comfortable working closely with senior stakeholders, leading technical teams, and ensuring a consistently high-level of service across the organisation. This opportunity would suit someone who thrives in a fast-moving environment, enjoys solving problems, and can confidently manage both … improvement initiatives and operational Best Practice Managing and improving support processes, SLAs, and operational performance metrics Managing budgets, resources, and IT governance requirements Driving service excellence and resolving escalated technical issues when needed What they’re looking for Proven experience leading IT operations or infrastructure teams Experience of working ...

Technical Service Desk Analyst Bromsgrove - (Hybrid 3 days in office) £27,000 - £32,000 + Learning & Development Bonus + Holiday + Training + Pension + Benefits Are you looking to develop your career in a busy technical service desk environment where you will support customers, solve problems … standards of technical support, and build strong working relationships. You will work within a collaborative team, contributing to shared goals while maintaining high-quality service levels. You will also have the opportunity to broaden your skills through exposure to varied technologies and ongoing industry training. You will investigate ...

Line Systems Engineer ***CANDIDATES MUST HAVE MANAGED SERVICE PROVIDER (MSP) EXPERIENCE *** Hybrid working following successful completion of 3 month induction. We are seeking a proactive 2nd Line Systems Engineer to join our clients Service Delivery Team, delivering top-tier IT support both remotely and on client sites. … technology and cyber-security developments; pursue relevant certifications. Requirements: Minimum 3 years IT support experience, in an MSP environment. Experience working on a busy service desk. Strong customer service and client-facing skills. Hands-on experience with Windows Server, Active Directory, Office 365, Exchange, virtualization, networking, backup/ ...

delivered across managed services as an AI & Automation Architect! Were looking for an AI & Automation Architect to sit at the heart of technical delivery within Intercitys Managed Services environment. This is a senior, high-impact individual contributor role for someone who combines strong hands-on capability with clear architectural … judgement and delivery discipline. Youll lead how automation and intelligent solutions are designed, built, and operated across the organisation. Working closely with engineering teams, service leaders, and the Business Systems Transformation Director , youll ensure solutions are scalable, secure, supportable, and deliver real operational impact. This is a role ...

organisation. You will act as an escalation point for complex or time-critical major incidents, support team members during high-severity events, and ensure service delivery meets expectations. Successful candidates must be eligible for SC clearance. At Capita, we live by our values: Customer First, Always; Fearless Innovation ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The work you will be doing The Product Manager will play ...

initial contract until 18/12, paying between £45- £50/Hr Inside IR35. This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. Clearance: SC Role Profile We are seeking an experienced OT Cyber Security Analyst … security posture across ICS infrastructure Support network segmentation initiatives and secure industrial communications Collaborate with MSPs and external cyber security partners to ensure effective service delivery Contribute to ongoing monitoring and incident detection capabilities within OT environments Ensure alignment with recognised cyber security standards and regulatory expectations Essential ...

identify and qualify services opportunities — helping to expand the services portfolio and grow revenue within assigned accounts. Support the development of accurate and detailed service scopes that mitigate scope creep and cost overruns, ensuring pricing, hours, and travel meet WWT standards. Go‐to‐Market and Portfolio Development Stay current … solution approaches. Work alongside OEM services teams and account managers to raise awareness of WWT's services portfolio and identify joint opportunities within assigned service areas. Collaboration and Enablement Work as an active and contributing member of the account team, collaborating with Client Executives, technical owners, and Professional Services ...

currently supporting a leading organisation in the search for an experienced Business Analyst to join a high-performing ADM delivery team. This opportunity is ideal for a proactive and analytical Business Analyst with strong stakeholder engagement skills and experience working within Agile delivery environments. Job Title: Business Analyst … Identify areas for business process improvement and define measurable success outcomes Gather, define and manage business and user requirements across project lifecycles Support Agile delivery teams with prioritisation, backlog refinement and MVP decision-making Ensure new products and services meet business and user requirements and align with organisational goals ...

currently supporting a leading organisation in the search for an experienced Business Analyst to join a high-performing ADM delivery team. This opportunity is ideal for a proactive and analytical Business Analyst with strong stakeholder engagement skills and experience working within Agile delivery environments. Job Title: Business Analyst … Identify areas for business process improvement and define measurable success outcomes Gather, define and manage business and user requirements across project lifecycles Support Agile delivery teams with prioritisation, backlog refinement and MVP decision-making Ensure new products and services meet business and user requirements and align with organisational goals ...

currently supporting a leading organisation in the search for an experienced Business Analyst to join a high-performing ADM delivery team. This opportunity is ideal for a proactive and analytical Business Analyst with strong stakeholder engagement skills and experience working within Agile delivery environments. Job Title: Business Analyst … Identify areas for business process improvement and define measurable success outcomes Gather, define and manage business and user requirements across project lifecycles Support Agile delivery teams with prioritisation, backlog refinement and MVP decision-making Ensure new products and services meet business and user requirements and align with organisational goals ...

Group Service Desk Manager We're looking for an experienced IT Group Service Desk Manager to lead and evolve our 24/7 European IT Service Desk , within a 3-Star SDI-accredited, customer-led environment . This is a senior leadership role with full accountability … service delivery, people leadership, major incident management and continuous improvement What You'll Do Lead and manage the 24/7 Europe click apply for full job details ...

observability systems (e.g., using AWS CloudWatch, Dynatrace) to ensure rapid issue detection and resolution.* - Monitor infrastructure capacity and performance, providing analysis and suggestions for service delivery improvement.* Automation & Efficiency:* - Drive the automation of repetitive operational tasks, including infrastructure provisioning, deployments, and scaling.* - Create and maintain scripts and custom … field.* Experience managing large-scale, distributed systems for a global organization.* Familiarity with IT governance standards like ITIL.* Direct experience with ServiceNow for IT service management.* Knowledge of chaos engineering, resilience testing, and advanced capacity planning.Just So You Know...The company presents this job description as a guide ...

teams by managing the administrative and operational aspects of key customer IT accounts and systems. The position plays a key role in ensuring IT service continuity, security compliance, and a high level of service delivery to major customers. Key Responsibilities: Administrative management of ALTEN customer IT accounts … access (authorisations, permissions, application policies, testing) Day-to-day handling of service requests and incidents through ALTEN and customer systems Preparation, maintenance, and monitoring of reporting related to IT access and security policies Coordination with internal and external stakeholders to ensure timely delivery and closure of requests Provision ...

currently supporting a leading organisation in the search for an experienced Project Manager to join a growing Hybrid Cloud & Data delivery function. This role offers the opportunity to work across complex transformation initiatives, supporting the successful execution of cloud, data and operational improvement projects within enterprise-scale environments. … with potential travel to London/Manchester Rate: 350 per day The successful candidate will work closely with cross-functional teams, stakeholders and technical delivery functions to drive project execution, operational excellence and successful business outcomes. Key Responsibilities: Develop and maintain detailed project plans including scope, timelines, budgets ...

currently supporting a leading organisation in the search for an experienced Project Manager to join a growing Hybrid Cloud & Data delivery function. This role offers the opportunity to work across complex transformation initiatives, supporting the successful execution of cloud, data and operational improvement projects within enterprise-scale environments. … with potential travel to London/Manchester Rate: £350 per day The successful candidate will work closely with cross-functional teams, stakeholders and technical delivery functions to drive project execution, operational excellence and successful business outcomes. Key Responsibilities: Develop and maintain detailed project plans including scope, timelines, budgets ...

currently supporting a leading organisation in the search for an experienced Project Manager to join a growing Hybrid Cloud & Data delivery function. This role offers the opportunity to work across complex transformation initiatives, supporting the successful execution of cloud, data and operational improvement projects within enterprise-scale environments. … with potential travel to London/Manchester Rate: £350 per day The successful candidate will work closely with cross-functional teams, stakeholders and technical delivery functions to drive project execution, operational excellence and successful business outcomes. Key Responsibilities: Develop and maintain detailed project plans including scope, timelines, budgets ...

Finance organisation as part of enterprise-wide transformation initiatives. This includes defining the operating model, governance frameworks, end-to-end processes, talent strategy, and service delivery model. The role is pivotal in transforming Finance from a traditional transactional function into a scalable, AI-enabled, data-driven, and insight … Lead the development of the Finance Target Operating Model aligned with enterprise strategy Define future-state structures including retained organisation, shared services, and outsourced delivery models Establish governance frameworks, decision rights, and service management models Ensure the operating model supports scalability, efficiency, and agility Translate strategic objectives into ...

Finance organisation as part of enterprise-wide transformation initiatives. This includes defining the operating model, governance frameworks, end-to-end processes, talent strategy, and service delivery model. The role is pivotal in transforming Finance from a traditional transactional function into a scalable, AI-enabled, data-driven, and insight … Lead the development of the Finance Target Operating Model aligned with enterprise strategy Define future-state structures including retained organisation, shared services, and outsourced delivery models Establish governance frameworks, decision rights, and service management models Ensure the operating model supports scalability, efficiency, and agility Translate strategic objectives into ...

Trust from its investment in IT. Additionally, the post holder will be required to provide second and third line support to our service desk and provide technical expertise to support the development of the networks, telephony, network security, clinical and corporate applications. The post will report to the Enterprise … Architects, working closely with colleagues within Technical Delivery, and across Technical Services and Service Delivery, to support and maintain optimal operation of the Trusts clinical and business systems. About us Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have ...

Service Desk Manager Solihull (4 days onsite, 1 day WFH) £45,000 We are looking for an experienced Service Desk Manager to join a growing technology team based in Solihull. The Role You'll be responsible for leading a team of support engineers, ensuring high-quality service delivery, strong SLA performance, and excellent customer satisfaction click apply for full job details ...

performing support team within an educational environment. About the Role As the IT Team Leader, you'll take ownership of day‐to‐day IT service delivery across multiple school sites. You'll be the senior point of technical escalation, ensuring stability, resilience, and excellent user support. Working closely … with senior leadership, you will drive service improvements, manage incidents, and support key school activities such as exams and events. Key Responsibilities Oversee operational IT performance, ensuring high service levels and user satisfaction Manage incidents, service requests, and responses to major technical issues Provide updates to senior ...

Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an innovative IT Service Manager ready to deliver high-quality services in a fast-paced and demanding environment? Join … Digital Channels Service Management team, where you'll support a diverse portfolio of services including the Department's digital contact centre, Strategic Video Solution, Searchlight and Colleague View. You'll have a key role in both the development and live operation of Digital Channel services. You'll lead ...

Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an innovative IT Service Manager ready to deliver high-quality services in a fast-paced and demanding environment? Join … Digital Channels Service Management team, where you'll support a diverse portfolio of services including the Department's digital contact centre, Strategic Video Solution, Searchlight and Colleague View. You'll have a key role in both the development and live operation of Digital Channel services. You'll lead ...

Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an innovative IT Service Manager ready to deliver high-quality services in a fast-paced and demanding environment? Join … Digital Channels Service Management team, where you'll support a diverse portfolio of services including the Department's digital contact centre, Strategic Video Solution, Searchlight and Colleague View. You'll have a key role in both the development and live operation of Digital Channel services. You'll lead ...