501 to 525 of 1,089 Service Delivery Jobs

Clearance Required Likelihood of Extension: High The Opportunity We are looking for an experienced Senior Interaction Designer to join a fast-paced digital delivery team working on an important public sector service. This is an exciting opportunity for a confident and self-sufficient designer who can take ownership … lead specialist for interaction design and will play a key role in shaping user journeys, developing prototypes and translating research insights into effective service improvements. What You'll Be Doing Working closely with Service Design, User Research and Product Management colleagues, you will: Design intuitive user journeys ...

user access. Lead digital improvement projects, develop workflows, and promote effective use of technology across the Practice. Support administrative operations, appointment system management, and service delivery. Produce reports and data analysis, assist with information governance and data protection compliance, liaise with NHS organisations and suppliers, and provide staff training … enhance access to healthcare. Dingle Park Practice embraces innovation and digital transformation, continuously developing its systems and processes to improve efficiency, patient experience, and service delivery. Our multidisciplinary team includes GPs, nurses, healthcare professionals, administrative and support staff who work collaboratively to provide responsive and compassionate care. ...

deployment & provides organisations with confidence in multi-vendor private 5G solutions. The initial focus of this role will be to lead the successful delivery & commercial development of the AIM project. The role will play a key part in ensuring project outputs are translated into market-ready services that support … with potential to grow a new business line for WM5G. Purpose The purpose of this exciting role is twofold: First to lead the successful delivery of the AIM project against its contractual objectives – working closely with vendors, manufacturers, delivery partners, Government, regional stakeholders and others – to deliver ...

Role On behalf of our client, we are seeking an Operations Service Manager . This is the operational heart of the Operate service and reports to the Managing Director. You will own day-to-day service delivery across multiple customer accounts, ensure engineering output quality … avoid over-stretch. Own the daily operational rhythm, including ticket management, SLA adherence and quality-checking of engineer outputs. Run weekly Customer and Delivery Reviews with the Technical Account Manager and Solution Architect to assess account health and align priorities. Identify and act on patterns across customer accounts, turning ...

SaaS Location - 3 days every week in the Wokingham office You'll join a fast growing PE backed SaaS company. You will lead the delivery of technology-enabled business transformation projects. You'll be accountable for turning business priorities into successfully delivered change across systems, integrations, automation, data … transformation and project-delivery. You'll be responsible for the reliability, security, and resilience of internal IT services. You'll coordinate the technology delivery needed to implement business outcomes and ultimately enable business growth. Business Systems and Transformation Director - Responsibilities Lead and deliver internal technology-enabled transformation and business ...

Customer Service Advisor Hebburn, Tyne & Wear £26,000 - £30,000 per annum Full Time | Monday to Friday, 8:00am - 5:00pm | 40 hours per week A well-established and growing technology services business is seeking a Customer Service Advisor to join its customer-focused team in Hebburn. This … excellent opportunity for an experienced customer service or client support professional who enjoys building relationships, solving problems, and delivering exceptional service. Working as the first point of contact for clients, you'll play a key role in ensuring customer enquiries and support requests are managed efficiently while maintaining outstanding ...

opportunities to reduce total cost of ownership, improve working capital and drive greater efficiency across our indirect spend. Lead high-value commercial negotiations covering service contracts, rate structures, SLAs, terms and conditions and multi-year agreements. Build strong, strategic relationships with key suppliers, moving beyond transactional procurement to develop … partnerships that support innovation, service and continuous improvement. Establish clear supplier performance measures across quality, service, delivery, compliance, cost and sustainability. Use data, market intelligence and benchmarking to identify opportunities and provide stakeholders with clear commercial insight to support decision-making. Strengthen supplier and category risk management ...

outcomes Enable more coordinated and responsive care pathways across systems Embed continuous innovation and improvement into frontline practice About us North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly … ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local ...

protection, records management, information sharing, and freedom of information compliance across the Trust and wider Group organisations. Working closely with senior leaders, digital teams, service transformation leads, and clinical services, you will provide specialist advice and assurance to support the safe, lawful and effective use of information. The post … Information legislation, and NHS information governance standards. Working within a collaborative Group model, the successful candidate will help support digital transformation, innovation and service redesign programmes, ensuring that information governance requirements are embedded from the outset. They will contribute to the delivery of strategic objectives by enabling ...

ticketing systems, responding to clients/end users providing a positive and professional level of support to resolve/address/manage the service tasks promptly and efficiently. The Role Day to day you will be involved in: Plan and coordinate daily business operations, including scheduling, logistics, and resource … allocation, to support our engineers in the servicing of HIUs (Heat Interface Units) for both residential and commercial clients. Providing excellent customer service by regularly updating clients on the status of service appointments and maintaining clear, professional communication at all times. Respond to all incoming calls within ...

/2026 Are you an experienced End User Computing professional who enjoys solving technical problems, supporting business-critical teams and delivering excellent customer service? UK Power Networks is looking for an IS End-user Computing Support Engineer to provide high-quality technical support across the business from our Ipswich … this permanent role, you will deliver deskside and remote IT support for colleagues, senior stakeholders and operational teams. You will resolve incidents and service requests, support laptops, desktops, mobile and field devices, printers, meeting room technology, Teams, Outlook, Exchange and business applications, while ensuring users are kept informed ...

technical assistance and support. You will help users resolve a variety of digital and technology-related issues whilst developing valuable skills in troubleshooting, customer service, digital systems, and IT support. Working alongside experienced colleagues, you will gain hands-on experience supporting customers both remotely and on-site, building technical … contact for customer technical support enquiries via telephone, email, and digital support systems Log, monitor, update, and manage support tickets using the company's service management platform Develop expertise in DS Business Solutions' key business systems, including MPS Estate Management System, IT Database, Select Billing System, Service Logging ...

seeking an Administrator to provide essential administrative support to our client's team. This role is crucial in delivering a customer-focused service that emphasizes excellent delivery, service improvement, and maximising efficiency. Day-to-Day of the Role: Handle a broad range of enquiries from customers … ensuring accurate and appropriate handling. Operate necessary equipment and computer systems, following correct procedures and instructions. Deliver services in line with key performance indicators, service standards, and quality systems. Maintain high-quality data in proprietary IT systems through regular checks and updates. Required Skills & Qualifications: Proficient in using computerised ...

Partners, Inc is seeking an experienced IT Service Manager to lead day-to-day IT support operations across international offices, including London and APAC. This hands-on, technical lead role will involve operational support leadership and ITSM governance oversight. Candidates should have over 7 years in IT support operations ...

data and feedback to drive adoption, performance and productivity improvements. Operations, Security & Compliance Ensure systems are secure, compliant, resilient and audit-ready. Oversee SLAs, service performance, business continuity and operational KPIs. Manage technology budgets and drive value for investment. Leadership & Stakeholder Management Own the relationship with the Managed … provider, ensuring strong service delivery and accountability. Partner with business leaders to deliver technology solutions that support growth. Act as the escalation point for major incidents impacting business-critical systems. We tend to look for people with: Essential: Established leadership experience owning IT Operations, enterprise platforms and technology ...

aspects of Project Management Integration such as Risk & Opportunity Management The role will also provide direct support to Portfolio, Programme and Project Managers, and Service Delivery Managers, as required within the framework of the local Programme Management Office Common Role Accountabilities Contribute to a culture of delivery excellence across the delivery community Act as a source of best practice guidance on project management processes relating to project set up, overall and specific control during execution and close down activities Undertake the common administrative and management support activities for projects, programmes and portfolios Produce management information ...

onboarding and administration process. It is ideal for someone who is looking to pursue a career in the world of business administration or customer service and could be a stepping stone to higher level apprenticeships upon completion. Role Main duties: Communicate effectively with a range of customers at varying … points in the service delivery cycle. This will include employers, college students, apprentices, parents, external agencies and internal departments Always take responsibility for customer service and be active in delivering a level of service that meets or exceeds expectations Effectively prioritise tasks to ensure deadlines ...

security, compliance and business improvement. Identify opportunities to enhance clients' technology environments. Support new business opportunities and client growth. Work closely with technical and service delivery teams to develop effective solutions. Assist with client onboarding and ensure a positive customer experience. Represent the business at networking and industry … Experience working within accountancy, financial services or another regulated professional services environment. A strong understanding of how technology supports business operations, compliance and client service delivery. Previous experience in a technical, consultancy or client-facing technology role. Strong communication and stakeholder management skills. Commercial awareness and the ability ...

Digi2al Ltd in Portsmouth is seeking a Delivery Manager responsible for end-to-end product and service delivery, building high-performing teams, and fostering continuous improvement through agile and lean practices. You will manage risk, coordinate with senior stakeholders, and ensure alignment with government standards; start ...

analysis Strong customer engagement skills with the ability to build relationships and provide clear, consultative recommendations Excellent collaboration skills across cross-functional teams including Delivery, Product Management and Technology Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. … preferred Responsibilities Lead and deliver end-to-end implementation projects for commercial lending software solutions, ensuring successful client outcomes and high-quality service delivery Lead implementation projects including software installation, configuration, data mapping, testing and client training Conduct gap analysis and gather business requirements through consultative client workshops ...

leadership and Subject Matter Expertise across SAP SuccessFactors and enterprise systems Manage system configuration, security, governance, and compliance Lead system support, incident resolution, and service delivery Oversee integrations, data management, and system lifecycle activities Collaborate with stakeholders, vendors, and third-party partners Drive continuous improvement, documentation, testing … Experience configuring, supporting, integrating, and optimising SuccessFactors modules Proven ability to shape system roadmaps and lead design and enhancement initiatives Strong governance, security, and service management knowledge Excellent stakeholder, vendor, and communication skills Results-driven with strong analytical and problem-solving capabilities Essential Qualifications: Technical degree in a related ...

escalation point, supporting a varied customer base across Microsoft 365, Azure, networking, infrastructure and cyber security, while also getting involved in migrations, projects and service improvements. What you'll do Take ownership of complex 3rd line incidents and technical escalations through to resolution Troubleshoot Microsoft 365, Azure, Windows Server … quickly and effectively Mentor 1st and 2nd Line Engineers and share technical knowledge across the team Identify opportunities to improve reliability, automation, documentation and service delivery Work with customers, internal technical teams and third-party suppliers to resolve issues Carry out occasional customer-site visits for installations, projects ...

defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight … ever-increasing demand for our market leading services and are seeking IT management consultants with relevant expertise and experience. What you need to do: Delivery track record in one or multiple Oracle EPM products such as Planning, Financial Consolidation and Close implementations (Oracle FCC), PCMCS, ARCS, EDMCS ...

Knowledge of identity and access management principles. Experience supporting Windows and Apple hardware environments. Familiarity with mobile device management (MDM) platforms. Experience using IT service management or ticketing systems. Experience creating and maintaining technical documentation. Confidence using AI tools to improve productivity and support operational processes. Strong communication skills … aspect of the role involves leveraging AI tools and automation. You'll identify opportunities to improve efficiency, automate repetitive activities and enhance service delivery through innovative solutions. Alongside this, you'll maintain accurate documentation, knowledge articles and system records while contributing ideas for continuous improvement. What ...

improvement of the firm's global IT infrastructure, systems, and cybersecurity capabilities, working closely alongside the Infrastructure Operations Team, which manages day-to-day service delivery and support. As a project, engineering, and security-focused function, the Infrastructure Engineering Team delivers technology projects and programmes, as well … firm data and security and data protection policies. Identify, analyse, monitor and minimise areas of risk that pertain to Information technology. Project Delivery Be able where relevant to participate in and lead varied IT Infrastructure lifecycle & security projects. Including HLD creation, solution costing and review. Ensure that proposed infrastructure ...