501 to 525 of 1,935 Service Delivery Jobs

through automation, problem management and better tooling. You’ll be the senior technical escalation point within operations for key customers, and the bridge between service delivery managers, transition teams and engineering, so that nominated customers and newly migrated sites are run well from day one. …/SSE and NGFW platforms Lead root cause analysis for significant incidents and drive permanent fixes through problem management Work with solution architects and service transition leads to review designs for supportability before go-live Operational Service Delivery Own the technical performance of managed services against contracted ...

ConnexAI is seeking a Service Delivery Manager to lead a 24/7 Service Desk, ensuring rapid incident response and customer satisfaction. You will mentor the team, drive SLA adherence, and implement ITIL-aligned improvements across processes and workflows. You will communicate effectively with technical … technical stakeholders, balance day and night shifts, and focus on continuous service enhancement in a fast-paced environment. #J-18808-Ljbffr ...

industries, the built environment, energy and natural resources, or defence. Knowledge of data governance, data operating models, data architecture and data platforms is desirable. Service delivery excellence: Delivering data strategy, digital strategy and insights, technology advisory and transformation management engagements. Business Generation capability: Contributing to bid writing, proposal … client presentations and lead generation activities. People & Operations: Collaborating across multidisciplinary teams, sharing knowledge, mentoring colleagues and supporting a positive and inclusive team culture. Service development: Contributing to the development of digital advisory and data strategy propositions, playbooks, methodologies, insights and benchmarking resources. The team offers a wide range ...

DIGITEC GmbH in the United Kingdom seeks a Service Delivery & Supplier Manager to own the end-to-end service lifecycle for D3 and OMS platforms, from validation to BAU. You will govern service levels and drive supplier procurement across global, multi-vendor SaaS environments. Collaborating with ...

Balfour Beatty plc is seeking an experienced IT Service Delivery Manager to coordinate the Secure Working Environment (SWE) and govern its delivery, licensing and budgeting. You will partner with the managed service provider, IT teams and business stakeholders to ensure value for money and compliance. ...

leading Nordic IT services provider is hiring a Service Delivery Manager to oversee managed services in the Greater London area. The ideal candidate will have ITIL certification, a minimum of 5 years in service management, and strong client relationship management skills. The role includes daily operations oversight … driving service quality initiatives. This position offers competitive compensation and a supportive work environment. #J-18808-Ljbffr ...

Maidenhead seeks an Oracle Service Delivery Manager (SC Cleared) to own day-to-day delivery of a major Oracle Cloud service. You will ensure live operations health, drive change discipline, and align business with technical teams running the system. You will work with Oracle Fusion functional consultants ...

Support Manager Cambridge | Hybrid | £55,000 - £65,000 + Benefits Are you a customer support leader who thrives on building high-performing teams, improving service delivery, and creating world-class customer experiences? We're partnering with an innovative Cambridge-based technology organisation seeking a Customer Support Manager … senior leadership, product teams, software engineers, and commercial stakeholders. You'll be responsible for shaping the future of customer support, implementing scalable processes, monitoring service performance, and ensuring customers across academia, life sciences, pharmaceuticals, and industry receive an outstanding experience. Key Responsibilities Lead, mentor, and develop a team ...

London South East Academies Trust is seeking an IT Service Delivery Lead to coordinate the operational delivery of IT services across multiple school sites. You will build strong relationships with Headteachers, School Business Managers and senior leaders while ensuring services meet agreed standards and support the Trust … digital ambitions. In this role, you will lead supplier performance, drive service improvements, and act as the primary escalation point for operational issues, delivering #J-18808-Ljbffr ...

Accenture in the West Midlands (Birmingham) is seeking a Senior Manager for Client Service Delivery to oversee end-to-end infrastructure and cloud service delivery. You will lead cross-functional teams, drive improvements, and ensure SLA-driven performance with a focus on AI-enabled operations. The role … emphasizes stakeholder management, governance, and data-driven automation using Dynatrace, ServiceNow, Datadog, and Splunk IT Service Intelligence to enhance reliability and cost efficiency. #J-18808-Ljbffr ...

Tialis Limited is seeking a Service Delivery Manager to provide visible leadership across operational service teams, ensuring high‐quality, customer‐focused IT services are delivered in line with contractual obligations and business objectives. The role acts as a trusted customer advocate and escalation point, leading governance, performance ...

Made Tech Limited is seeking a Senior Service Delivery Manager to lead a multi-disciplinary Managed Service team responsible for operating, maintaining and improving government-related services across the UK. You will onboard services, manage capacity, and drive improvements while ensuring SLAs and KPIs are met. ...

Balfour Beatty plc is seeking an experienced IT Service Delivery Manager to coordinate the Secure Working Environment (SWE) and govern service performance, licensing and costs. You will work with the MSP, IT teams and business stakeholders to ensure value for money and alignment with strategy. The role ...

change. Together, we can amplify our efforts and pave the way for a more sustainable tomorrow. Job Summary The Project Manager will support the delivery of telecoms projects by driving planning, coordination and execution activities under the direction of the Service Delivery Manager. The role ensures tasks … completed to agreed timelines and supports effective communication between stakeholders and helps maintain high standards across project documentation, procurement and delivery processes. Key Responsibilities Project Coordination Monitor project progress and help ensure team members remain aligned with objectives. Track tasks, timelines and milestones to support timely delivery. Communication Provide ...

CloudTech24 is a growing Managed Service Provider delivering IT support, cybersecurity, and cloud services to organisations around the world. We are seeking a proactive and relationship-driven Customer Success Manager (CSM) to ensure our clients achieve measurable value from our services and remain long-term partners of CloudTech24. … Customer Success Manager acts as the primary advocate for the client within the business, focusing on onboarding, engagement, service alignment, and continuous improvement. This role is not technical support or sales, it is about ensuring clients are successful, informed, and confident in the services we provide. Job Type: Full ...

Ashdown Group is seeking an IT Project & Service Delivery Manager in Kingston, operating in a hybrid role. You will orchestrate delivery of IT and infrastructure projects, ensuring governance, risk, and dependencies are managed across teams and suppliers to meet business outcomes. The role focuses on structured delivery ...

Wealth Management is recruiting a Service Delivery Lead for a 12 month FTC in London. You will lead ITIL-aligned service management activities, chair the Change Advisory Board, and act as Major Incident Manager when required. You will work closely with the LGT Group to drive continual … service improvement and ensure robust governance across incident, problem, and access management. The role focuses on delivering high-quality IT support services, improving user experience, and coordinating #J-18808-Ljbffr ...

Tritium is looking for a Field Services Team Leader to lead our UK Field Services team, based from Coventry. Reporting to the Head of Service Operations, EU, you will be accountable for the day-to-day leadership, planning and performance of the UK Field Services Technician team, making sure … right technician, with the right skills, parts and tools, is in the right place to meet our service commitments to customers. You will line manage a Senior Field Services Technician, who acts as the team's technical lead and first point of technical escalation, and three Field Services Technicians. ...

Apex Group is seeking a strategic Head of Cyber Advisory & Service Delivery to lead our global cyber security services and advisory capability across regulated financial services. The role emphasizes governance, risk management, and client-focused delivery in a complex, multi-jurisdictional environment. The successful candidate will drive … delivery of cyber security services, define operating models, manage KPIs, SLAs, and align with ISO 27001 and other regulatory standards to #J-18808-Ljbffr ...

work onsite Monday - Friday for the first 90 days. About the Role The Regional IT Team Lead is the backbone of day-to-day service delivery execution across their region. This role exists to protect the integrity of the support queue, shield analysts from chaos, and ensure every … levels of the organization. Experience working within ITSM frameworks and a solid understanding of SLA management. Nice to Have ITIL Foundations certification or equivalent service management training. Prior experience in a formal team lead or shift lead capacity within an IT service desk. Familiarity with enterprise tooling such ...

requirements and develop appropriate technical solutions. Support the implementation and ongoing management of infrastructure, cloud and networking solutions. Identify opportunities to improve technical processes, service delivery and operational efficiency. Maintain clear and accurate technical documentation and service records. Coach and mentor junior team members, sharing technical knowledge … supporting their development. Apply strong IT service delivery principles while maintaining a consistently high standard of client service. Skills/Qualifications The ideal candidate will have 3+ years' experience within IT support, infrastructure or systems engineering, with a strong 2nd or 3rd Line support background. ...

Defence Networks Need a Strategic Leader. Is It You? Join a role where defence, technology and international collaboration come together. As the JMNIAN Service Delivery & International Network Lead, you'll represent the UK on the international stage, guide the evolution of critical networking capabilities, and work alongside military … ongoing development of JMNIAN and related secure networking services. Support network approvals, security accreditation, policy implementation, and compliance activities. Coordinate with MOD delivery teams and industry partners to enable future networking capabilities and international connectivity. Influence decisions that directly support multinational defence operations and mission success. What ...

Role: Technical Service Delivery Manager (Technical Account Manager) Location: London, UK - With Occasional onsite presence) Type of role: 6 Month Contract with Potential extension Payrate : £28 Per Hour - £32 Per Hour Inside IR35 Target Industry: Service Providers/Networking Telecoms Are you an operational leader with ...

seeking a Service Delivery Manager to provide strategic leadership for governance, performance and continual improvement of IT services across Ark schools. You will work with Cluster IT Managers, Central IT teams and school leaders to ensure technology supports teaching, learning and operations. You will drive service maturity ...

appoint an Operations Director. This is a senior leadership opportunity for somebody who wants to do more than simply oversee day-to-day service delivery. You will help shape how the business operates, strengthen its leadership structure and introduce the processes and accountability needed to support its next stage … working as part of the senior leadership team, you will own the customer and operational lifecycle across the business. Your remit includes product and service operations, customer onboarding, provisioning, technical support, service delivery, account management, customer experience, billing, and credit control. You will not own new-business ...