526 to 550 of 1,940 Service Delivery Jobs

Senior MSP Service Delivery Lead

Location
Greater London, England, United Kingdom
Apache Associates is looking for an organised, proactive Service Delivery Manager to lead Level 1 and Level 2 Support teams and Project Engineers. You will own day-to-day delivery of managed services and client projects, ensuring SLA adherence and clear communication to clients. The role offers … hybrid working arrangement with a fantastic team, opportunities to improve service quality, and a path to grow with the business. A strong MSP background and ITIL knowledge are valued. #J-18808-Ljbffr ...

IT Service Delivery Manager | Hybrid, ServiceNow & Stakeholders

Location
Retford, England, United Kingdom
Group is seeking an IT Service Delivery Manager to unite our businesses, technical teams and external suppliers to deliver reliable IT services across the organisation. You will drive service performance, oversee major incidents, manage governance and maintain strong relationships with stakeholders, ensuring colleagues have the support they ...

Change & Release Manager, AWS ProServe UKGI

Location
Greater London, England, United Kingdom
Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Change & Release Manager to join our team and lead the delivery of complex cloud solution projects. In this role you will stand up the Change & Release Management function to govern and manage changes during … will govern and manage all change and release activities across the AWS-hosted HMRC DCE estate during the Run & Operate phase, ensuring controlled service transitions, minimal disruption to live environments, and alignment with HMRC’s ITIL-based change governance framework. The role acts as the primary AWS interface into ...

IT Service Delivery Lead – Hybrid (Dungannon)

Location
Mid-Ulster District Council, Northern Ireland, United Kingdom
Group is seeking an IT Service Delivery Manager in Dungannon to lead a small internal IT support team, drive service performance and ensure incidents are resolved efficiently. The role blends leadership with hands-on technical work and requires experience managing IT services, a strong MS 365/ ...

IT Service Delivery Lead – Secure Working Environment

Location
Warrington, England, United Kingdom
Balfour Beatty plc is seeking an experienced IT Service Delivery Manager to coordinate the Secure Working Environment. Based from UK hubs including Warrington, you’ll oversee service performance, governance and budgeting, ensuring value and compliance while working with MSPs and internal teams. You’ll manage licensing, cost … control and reporting, drive continual improvement, and engage stakeholders to balance service quality with business needs across multiple projects and functions. #J-18808-Ljbffr ...

IT Service Manager

Hiring Organisation
Harvey Nash
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Contract
disrupted, overseeing and reporting performance across multiple internal and supplier teams, quickly addressing any problems. You will also be responsible for defining service level agreements (SLAs) and operational level agreements (OLAs) across all relevant business functions. You will: Manage a fully functioning multi-sourced service support team with … customer-centric support approach across multiple locations, focused on service availability and performance Ensure that all service and support functions remain responsive to customer needs Ensure that the service catalogue and wider it service operations knowledge library are maintained Ensure that adequate reporting and service ...

Global Cyber Security Advisory & Service Delivery Leader

Location
Greater London, England, United Kingdom
Apex Group is seeking a Head of Cyber Advisory & Service Delivery to lead global cyber security services for financial services clients. You will shape the strategy, oversee advisory and operational delivery, and ensure security is embedded across the organisation while coordinating with group CISO and senior executives. ...

Lead Service Desk Analyst

Hiring Organisation
ROTORK PLC
Location
Bath, Somerset, South West, United Kingdom
Employment Type
Permanent, Work From Home
Lead Service Desk Analyst Bath, UK Employees work in a hybrid mode 4 Days on site with option of 1 day remote Full-time Department: Information Technology Job Description Join us as a Lead Service Desk Analyst, where youll play a key role in supporting and guiding … high-performing support team delivering exceptional IT service across a global organisation. Reporting to the Global Service Desk Manager and acting as the senior UK- based technical escalation point for global day-to-day Service Desk matters, youll combine hands-on technical expertise with strong leadership ...

Senior Service Delivery Lead - Public Sector Impact

Location
Greater London, England, United Kingdom
technology services company in Greater London is seeking a Senior Service Delivery Manager to enhance public services. This role involves onboarding new services, managing team capacities, and ensuring adherence to contractual obligations. Candidates should possess excellent multi-tasking abilities, confidence in client communications, and experience with service ...

Senior Service Delivery Manager

Hiring Organisation
Hackajob Ltd
Location
City, Birmingham, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
client is a UK business software company. We're looking for an experienced Senior Service Delivery Manager to join our Business Technology team and help lead the successful delivery of technology services, change and operational improvement across our client. This is a broad, highly visible role working ...

Operations Support Lead

Hiring Organisation
phs Group
Location
Staines, Surrey, South East, United Kingdom
Employment Type
Permanent
Salary
£35,000
Location: Laleham, Middlesex (TW18 2ST) Competitive Salary + Bonus Are you an organised and proactive operational professional with a passion for delivering excellent customer service? Do you enjoy coordinating multiple activities, supporting teams and driving high standards across a busy depot environment? If so, we have an exciting opportunity … Depot Operations Manager, you will play a key role in supporting the day-to-day running of the depot, helping to ensure service excellence, operational efficiency and customer satisfaction. This is a varied and hands-on role that combines operational coordination, stock management, installation planning and team support. ...

Head of Technology

Hiring Organisation
Alexander Mae (HR) Ltd
Location
Malmesbury, Wiltshire, South West, United Kingdom
Employment Type
Permanent
their future technology strategy. This is a pivotal senior leadership appointment, offering significant scope to influence the organisation's technology direction while ensuring the delivery of secure, efficient and high-quality IT services across the wider Group. The Role Reporting to the CFO and working closely with the Senior … operational leadership of the IT function. This is a broad remit encompassing technology strategy, AI and emerging technology, data, cybersecurity, infrastructure, applications, cloud and service delivery . Key responsibilities will include: Defining and delivering the Group's long-term technology strategy, aligned to commercial priorities and business needs ...

Defence IT Service Delivery Lead - SC Cleared

Location
Farnborough, England, United Kingdom
Positiv Cohort in the United Kingdom is seeking an experienced IT Service Delivery Manager to lead critical defence IT services, ensuring SLAs and KPIs are met in a highly regulated environment. You will manage incidents, drive service improvements, and oversee change control while mentoring a dedicated team ...

Director of Enterprise Technology

Location
Greater London, England, United Kingdom
connected halves of the function , the day-to-day running of IT services across the business, and the delivery of the systems and platform changes that will carry us through IPO and beyond. This is not a "keep the lights on" role split from a "build the future" role … Google-first environment); identity via Okta, Entra ID and/or JumpCloud, including Okta Workflows; endpoint security/EDR tooling; FreshService (or similar) for service management; automation and integration via n8n, Zapier, Workato, and scripting (Python, Bash); and security practice aligned to frameworks like ISO 27001. What ...

SC Cleared Oracle Cloud Service Delivery Lead - Remote

Location
Maidenhead, England, United Kingdom
Maidenhead, United Kingdom, is seeking an Oracle Service Delivery Manager (SC Cleared) to own day-to-day live operations of a large Oracle Cloud service. You will manage incidents, changes and governance, working with Oracle Fusion consultants across HCM, ERP, and EPM to prioritise work and coordinate releases. ...

Senior Change Manager - IT Service Delivery (Hybrid)

Location
Horsell, England, United Kingdom
Capgemini UK is seeking a Change Manager to apply a predictive mindset to change and prevent disruptions. You will own service delivery during shifts, drive first-time change success, and escalate issues to protect service quality. In this hybrid role, you will work with the UKCC leadership ...

Senior Security Operations Analyst

Location
Leeds, England, United Kingdom
Tier 2 operational support for web proxy and secure web gateway technologies, including troubleshooting, root cause analysis, and implementation of corrective actions to maintain service reliability and security Provide guidance and support to Security Analysts, acting as an escalation point during investigations, and contribute to the development of operational … procedures, knowledge articles, and investigation guides that promote knowledge sharing and consistent service delivery Ensure timely and effective handover of ongoing investigations, incidents, and operational issues to maintain continuity of security operations Monitor the health and effectiveness of relevant security platforms and elevate issues affecting visibility or detection ...

AI Adoption Lead - Scotland

Hiring Organisation
ICS.AI LTD
Location
Bishopton, Renfrewshire, United Kingdom
Employment Type
Full-Time
Salary
£0 per annum
innovative and leading edge solutions that address the most important challenges that face the higher and further education sectors. Our solution drive efficiency, enhance service delivery, and create exceptional value for our customers. About the Role As a Change Manager, you will lead the human, cultural and organisational … aspects of AI transformation. You will work closely with delivery teams and client stakeholders to design and implement effective change strategies that increase adoption and ensure long-term success. Key Responsibilities Develop comprehensive change management strategies for AI implementation Conduct stakeholder analysis and create stakeholder engagement plans Design ...

Senior Delivery Manager

Location
Skipton, England, United Kingdom
## Senior Delivery ManagerApply: Skipton, England: Full time: Posted Today: JR3951## **Hours:**35 hours per week## **Closing Date:**Sun, 25 Oct 2026We are recruiting for a Senior Delivery Manager to lead our agile ‘teams of teams’, driving strategic alignment and the seamless flow of value across mission‐critical … real challenges as we build the tools that get things done for our members - quicker than you imagine.You will be joining the Change Delivery Team, consisting of 2 Senior Enterprise Change Managers, 3 Senior Delivery Leads, 5 Senior Delivery Managers, 1 Senior Change Optimisation Manager, 1 Senior ...

Facilities Service Delivery Manager

Hiring Organisation
Russell Taylor Group Ltd
Location
United Kingdom
Employment Type
Permanent
Salary
GBP 55,000 Annual
Recruit are seeking an experienced Facilities Service Delivery Manager to take responsibility for the oversight and management of reactive facilities requirements across a multi-site international portfolio including UK & Ireland, Western Europe, Middle East. This is not a traditional site-based Facilities Manager position click apply for full ...

Client Success Manager

Hiring Organisation
Searchability
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £45,000 per annum
existing portfolio of clients, ensuring high levels of customer satisfaction, supporting client retention and identifying opportunities for account growth. Working closely with technical delivery teams and senior management, you will support contract renewals, client reviews, service delivery and commercial opportunities. This is an excellent opportunity for someone … MSP. Key Responsibilities Build and maintain strong relationships with existing clients, acting as a key point of contact. Monitor client satisfaction, account health and service performance. Identify potential retention risks and work with internal teams to resolve issues. Support contract renewals and maintain accurate client records. Assist with preparing ...

Client Success Manager

Location
City Of London, England, United Kingdom
existing portfolio of clients, ensuring high levels of customer satisfaction, supporting client retention and identifying opportunities for account growth. Working closely with technical delivery teams and senior management, you will support contract renewals, client reviews, service delivery and commercial opportunities. This is an excellent opportunity for someone … MSP. Key Responsibilities Build and maintain strong relationships with existing clients, acting as a key point of contact. Monitor client satisfaction, account health and service performance. Identify potential retention risks and work with internal teams to resolve issues. Support contract renewals and maintain accurate client records. Assist with preparing ...

Product Service Lead - 12M FTC thefa

Location
Greater London, England, United Kingdom
Shape smarter, more resilient technology services at the heart of English football! The Football Association is looking for a Service Product Lead to join our Technology team and play a pivotal role in shaping product service management across all our Product Teams. This is an exciting opportunity … someone who is passionate about investigating root causes and preventing disruptions to our service across our product lines within a complex and evolving environment encompassing our cloud and SaaS estates. Our current Product Service Management capability is still developing, so we are looking for an experienced professional ...

Manager Customer Connectivity

Hiring Organisation
ASML Holding
Location
Veldhoven, Noord-Brabant, Netherlands
Employment Type
Permanent
Salary
EUR Annual
projects within a key connectivity domain that spans network, application services, and customer operations. You play a pivotal role on the Management Team, shaping service delivery and the department's direction in a global context. This position offers high impact across Development, Engineering, Customer Service and Manufacturing … with opportunities to grow as a leader. Verantwoordelijkheden Oversee demand management and roadmaps (short-, mid-, long-term) Manage key platforms and service-delivery suppliers Coordinate global deployment and ensure time, budget, and quality constraints Engage and manage stakeholders across end-users and internal IT Lead people management ...

DEX Operations Architect

Location
Greater London, England, United Kingdom
business reviews Build and maintain executive relationships with customer C-level and senior IT leadership Qualifications 5-8+ years in IT operations, IT service management, IT strategy, or related enterprise IT leadership roles Demonstrated expertise in IT operating models, process redesign, and organisational change management Track record … initiatives and securing buy-in from IT executives and business stakeholders Ability to translate between technical IT language and business outcomes Experience with IT service delivery transformation or enterprise software platforms Strong problem-solving and systems-thinking skills; ability to map complex dependencies and workflows Excellent communication, presentation ...