526 to 550 of 892 Service Delivery Jobs

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS We are looking for a hands-on EUC Provisioning and Hardware Technician to support the build, configuration, imaging, repair, and deployment … deployment issues Carrying out hardware repairs including fault finding, part replacement, and system restoration Visiting customer sites across Guernsey to support timely device delivery within SLAs Maintaining accurate documentation across builds, repairs, and configuration changes Performing quality assurance checks on all devices before deployment Working with third-party ...

escalation point across both Support and Projects, you'll work closely with technical leadership to deliver robust solutions while driving automation, innovation and continual service improvement. Essential Skills & Experience Proven experience in a senior 3rd/4th Line Infrastructure Support role. Strong troubleshooting skills across enterprise infrastructure technologies. Linux … sales, solution design and technical scoping. RFP/RFT responses and quotation design. Cloud migration projects, including Microsoft 365 and SharePoint. AI-driven service improvements using tools such as Microsoft Copilot or Power Automate. Relevant Microsoft, VMware, Citrix or SonicWall certifications. Client Engagement Deliver high-quality technical support across ...

shaping and delivering complex HR transformations, leveraging SuccessFactors to drive value for our clients. Description of the role As an Engagement Manager, lead the delivery of high-quality Payroll & Time Management deployment projects Provide specialist EC Payroll advice and work closely with the client leads to optimise processes … benefits of HR, through optimal solution design and configuration. Advise clients on the transformational aspects of SuccessFactors & Payroll in relation to HR operating model, service delivery, and relevant HR process execution, e.g. Employee Central, Time Management & Payroll Contribute to business development and sales initiatives including bid, proposal ...

Order is closed by the Customer, including Tracking, Status Reporting, Quote Processing, Query Resolution and Supplier Management as agreed with the customer. Managing the service delivery of Internal Support Departments (Tech Services, Sourcing, MIS and Finance) and ensuring Customer requirements are responded to in a timely and efficient … base. Work to improve overall TAT performance and drive down aged orders. Support the resolution to all aspects of Supplier interaction. Identifying threats to service levels, apply Supplier, Customer and internal escalation. Negotiating proposals to resolve and mitigate. Identify opportunities for Key Supplier Performance Reviews including Score-Carding, Customer ...

Working with a leading Global Systems & Service Tech Integrator, we have an exciting opportunity for a Business Continuity Manager to join at a key phase of growth, helping lead and drive Business Continuity Strategy & Governance, and provide expertise in ISO 22301. Reporting to the Head of Assurance, the Business … Continuous Improvement & Awareness Promote awareness and training on business continuity across the organisation. Stakeholder Engagement and Training: Collaborate with external suppliers to ensure their service continuity plans align with Bell’s continuity requirements, particularly for critical services, fostering resilience across the supply chain. Experience: Minimum of five years’ experience ...

support services across a diverse UC technology portfolio. Working closely with customers, project teams, support specialists, and sales colleagues, you will help ensure exceptional service delivery and customer satisfaction. Key Responsibilities Install, configure, maintain, and support Unified Communications systems. Diagnose and resolve hardware, software, network, and system-related … issues. Provide on-site and remote technical support to customers. Manage faults and service tickets in line with agreed SLAs. Liaise with project and support teams to ensure efficient job completion and customer communication. Support the sales function with technical expertise during customer engagements and solution design. Maintain accurate ...

Continuous Improvement & Awareness Promote awareness and training on business continuity across the organisation. Stakeholder Engagement and Training: Collaborate with external suppliers to ensure their service continuity plans align with Bell’s continuity requirements, particularly for critical services, fostering resilience across the supply chain. Experience: Minimum of five years’ experience … continuity management within a service delivery or operations capacity, with a focus on continuity testing and governance ideally in a professional services or regulated environment. Expertise in ISO 22301 standards. Background in conducting business impact analyses and maturity assessments. Proficiency with continuity planning tools and methodologies. Relevant qualification ...

networking, security and client-facing project work. You'll work alongside experienced engineers, supporting a diverse client base while helping to shape processes, improve service delivery and contribute to technical projects across multiple environments. The Role As part of a small technical team, you'll be involved … based services and client systems Acting as a senior escalation point for technical incidents Supporting firewall, connectivity and endpoint management activities Assisting with project delivery, upgrades and system improvements Producing and maintaining technical documentation Building strong relationships with clients and providing a high level of service About ...

opportunities to introduce automation, streamline processes and remove inefficiencies. This includes driving the use of technologies such as RPA and M365 tooling to enhance service delivery, optimise workflows and reduce manual effort across the organisation. You will lead and develop a multidisciplinary team, bringing together specialists across automation … effectively embedded and aligned with business needs. In addition, you will take ownership of a portfolio of improvement initiatives, developing robust business cases, overseeing delivery from design through to implementation, and ensuring clear governance and reporting is in place. You will engage with senior stakeholders, providing visibility on progress ...

Helpdesk Team Leader to lead a team of support engineers based both in the UK and China, whilst remaining actively involved in the technical delivery of services. The Role Leading a team of 5 support engineers, you will be responsible for the day-to-day management of the Helpdesk … function, ensuring high levels of customer satisfaction, technical excellence, and service delivery performance. Acting as the senior technical escalation point, you will provide guidance and support on complex issues whilst helping to drive continuous improvement across people, processes, and technology. Key Responsibilities: Act as the primary 3rd Line ...

channels, including advising on best practice for CRM systems.The role has a global remit, supporting and advising all jurisdictions, legal practices and advanced delivery & solutions in developing a digital, data-driven, user-centric approach to marketing. The job holder will work with the digital marketing technology team in support … tools and data.Manage contracts, procurement, and relationships with third-party suppliers and internal technical stakeholders (e.g. IT, IHL), ensuring effective collaboration and service delivery, and escalating issues where required to manage risk.Oversees the maintenance and accuracy of lawyer profiles on and acts as a key escalation point ...

Reed Talent Solutions are hiring in Northampton! We're looking to recruit a MI Executive to join our Angard Staffing department and support our Service Delivery Team! Role Purpose The MI Executive/BI Executiveis responsible forthe end-to-end delivery, accuracy, and continuous improvement of operational … commercial MI across workforce planningandfulfilmentfor Angard, specifically Delivery and Collections. The role ensurestimely, high-quality data, insightful reporting, and actionable dashboards for internal stakeholders, clientsponsorsandclient stakeholders. This includes resolving data quality issues at source,maintainingtrackers and reporting tools, producing scheduled and ad-hoc MI, and supporting the evolution ...

helps users understand complex pensions information and make informed decisions about their retirement. Working with defined direction, the role contributes to content strategy, supports service delivery, and ensures consistency in tone, style, and messaging across pensions journeys. Key Responsibilities Content Design & Development Create and maintain user-focused content … decumulation Ensure content reflects regulatory and compliance requirements within pensions. Adapt tone and messaging for different users (e.g., members, employers, administrators). Collaboration & Delivery Work closely with UX designers, researchers, product managers, compliance teams, and developers. Contribute to agile delivery teams, ensuring content is integrated into the design ...

role We are looking for an Infrastructure and Security Lead to take ownership of the infrastructure and security posture of our largest managed service account: a major care sector group operating a large multi-site estate across England and Scotland. This is a dedicated account role with genuine ownership. … baseline that protects thousands of users and devices. You will design it, run it, monitor it and continuously improve it, working alongside a dedicated Service Delivery Manager and a wider helpdesk team who handle day-to-day tickets. The account in its establishment phase, which means you will ...

Cyber & Network Security Manager We are seeking an experienced Cyber & Network Security Manager to lead the delivery of all security operations, drive cyber incident response, and provide enterprise-wide oversight of network security. This is an operational leadership role at the centre of the cyber defence function. You will … organisation from evolving threats while ensuring security controls remain effective, resilient, and aligned to business objectives. Key Responsibilities Lead the day-to-day delivery and continual improvement of Security Operations Centre (SOC) services. Act as the senior operational escalation point for cyber security incidents and major security events. ...

position in the market. You will build and leverage influential relationships to drive joint go-to-market initiatives, accelerate solution adoption and enable the delivery of cutting-edge technology solutions across our global service organisation. \n Operating across business development, partner strategy and solution creation, you will … improve DXC's market standing with OEM.Negotiate contracts and ensure contractual compliance.Leverages, communicates and promotes enablement/support offerings from partnerships for global service delivery staff in the areas of technology and solutions.Provides leadership and work guidance to less experienced personnel.\n Basic Qualifications \n \n Bachelor ...

Practice Solutions team leads the Firms innovation initiatives, supporting our lawyers in client delivery excellence. The team has deep expertise in working with established and emerging technologies, data analytics and data science, knowledge solutions and process re-engineering. The Practice Solutions team works with our lawyers to identify innovative … global team from day one. Practice Solutions is White & Case's specialist team focused on leveraging AI, legal technology, and data to enhance legal service delivery, led by Chief Innovation Officer Isabel Parker. The team integrates expertise in technology, data science, research, market intelligence, process excellence, and change ...

data systems Act as a strategic advisor on the BP UK, aligning technology capabilities with energy market demands Drive automation and efficiency in IT service delivery and support Manage relationships with vendors, exchanges, and technology partners Lead IT governance initiatives, including architecture reviews and investment prioritisation What … cybersecurity in trading environments Master’s degree in Computer Science, Engineering, or a related field Strategic thinker with a hands-on approach to delivery Strong business acumen and understanding of energy markets Excellent communication and stakeholder management skills Passion for innovation and emerging technologies Job Based In London ...

Marketing, Account Management, Consulting and Finance teams; key partnership with the FC on the Salesforce-Intacct control. Core Competencies Leadership Customer Centricity Problem Solving Service Delivery Commercial Awareness Technical/Professional Skills Experience & Skills Practical, hands-on Salesforce administration experience who is comfortable setting up, reports, dashboards, flows … data is consumed downstream by Finance systems (Sage Intacct or similar) is desirable. Operationally disciplined and takes pride in a tidy, well-governed platform. Service-minded, with patience and clarity when supporting users at all levels. Strong written communicator; produces clear documentation and change notes. Comfortable saying ...

operational, process and technology-driven change initiatives. Support legal technology and AI programmes by helping clients evaluate, implement and optimise solutions that improve efficiency, service delivery and legal operations. Manage stakeholder relationships by facilitating workshops, presenting recommendations and working closely with clients to understand challenges and develop practical … sector including the operational challenges facing law firms and in-house legal teams, together with an interest in emerging legal technologies and AI. Project delivery expertise with experience supporting process improvement, technology implementation, operating model design or broader transformation initiatives. Strong communication and stakeholder management skills with the ability ...

proud bunch, join us and you too could be proud to be Warburtons. The Recipe To lead the Technical Analysts team in the delivery, installation, implementation, development, and continuous improvement, ensuring correct BAU operation of network, infrastructure and technical operations. Through a position of technical expertise, lead and directly … demand. To design, document, implement and manage processes and IT architecture to ensure that in the event of a disaster the IT technical and service facilities that the business requires can be recovered within agreed time scales and at a level of cost that the business is willing ...

infrastructure deployments against technical and business requirements. Support test readiness reviews, test execution activities and operational acceptance processes. Work closely with Infrastructure Engineers, Architects, Service Delivery teams and third-party suppliers. Identify testing risks, issues and dependencies and provide mitigation recommendations. Contribute to continuous improvement of testing processes … Infrastructure (VDI) environments. Windows Server administration and testing. Proxy services and proxy chaining technologies. Enterprise authentication and access management. End-user computing and desktop service validation. Infrastructure Test SME - DNS & Virtualisation DNS infrastructure and associated services. VMware vSphere and virtualisation platforms. Infrastructure services testing and validation. Network services ...

join a leading IT Support and Cyber Security company based in King's Lynn. Our client is one of the UK's leading Managed Service Providers, delivering innovative technology solutions to businesses across a wide range of industries. They are passionate about making a genuine difference by providing reliable … innovative solutions and consistently exceeding customer expectations. They have built an outstanding reputation by placing customer service at the heart of everything they do. Above all, they recognise that their people are the key to their success and have created a supportive working environment where teamwork, trust, and professional ...

join a leading IT Support and Cyber Security company based in King's Lynn. Our client is one of the UK's leading Managed Service Providers, delivering innovative technology solutions to businesses across a wide range of industries. They are passionate about making a genuine difference by providing reliable … innovative solutions and consistently exceeding customer expectations. They have built an outstanding reputation by placing customer service at the heart of everything they do. Above all, they recognise that their people are the key to their success and have created a supportive working environment where teamwork, trust, and professional ...

strategic technology partnerships This role is responsible for developing and delivering category strategies, sourcing activities and supplier management arrangements that support the organisations delivery of safe, effective, resilient and value-for-money NHS funded services Key areas of Responsibility: Lead the development and delivery of digital and data … category strategies aligned to organisational priorities and NHS service delivery requirements Deliver complex, high-value procurement exercises in line with public procurement principles Ensure commercial arrangements support clinical safety, data security, and service continuity Support major digital transformation programmes including EPR, cloud, infrastructure, interoperability, cyber security, data ...