European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. The ideal candidate will be a trusted advisor … account value through up-sell and cross-sell. Enable Customers : Run onboarding and training to maximise platform adoption and customer confidence. Collaborate Internally : Work cross-functionally to ensure seamless servicedelivery and champion the customer voice. Share Insights : Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes. More ❯
field support (24x7, on-call rota) and routine maintenance within SLA targets Carry out installation and commissioning of telecom network equipment Complete project documentation and communicate progress with the service desk Ensure health & safety and quality compliance across all on-site work Work collaboratively with client’s project and operations teams to ensure seamless servicedelivery Candidate More ❯
IT Technical Services 🔁 Sales Cycle : Full-cycle ownership – from prospecting to closing, then account management (upsell/cross-sell) Gravitas is proud to partner with a UK-based software servicedelivery company that’s expanding its commercial team. This company works with Enterprise clients and fast-scaling SMEs , building long-term strategic partnerships through technical excellence and agile … delivery . They’re looking for driven, passionate, and innovative Senior Account Executive to join a non-traditional sales environment —where professionalism and service-based selling take precedence over brash tactics or the “gift of the gab.” 🔹 Ideal Candidate Profile Experience : 3+ years in high AOV B2B sales (Software/IT Technical Services) Proven New business experience Sales More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Gravitas Recruitment Group (Global) Ltd
IT Technical Services 🔁 Sales Cycle : Full-cycle ownership – from prospecting to closing, then account management (upsell/cross-sell) Gravitas is proud to partner with a UK-based software servicedelivery company that’s expanding its commercial team. This company works with Enterprise clients and fast-scaling SMEs , building long-term strategic partnerships through technical excellence and agile … delivery . They’re looking for driven, passionate, and innovative Senior Account Executive to join a non-traditional sales environment —where professionalism and service-based selling take precedence over brash tactics or the “gift of the gab.” 🔹 Ideal Candidate Profile Experience : 3+ years in high AOV B2B sales (Software/IT Technical Services) Proven New business experience Sales More ❯
Shoreham-by-sea, Sussex, United Kingdom Hybrid / WFH Options
Focus Group
investing in AI to transform how we operate and how we serve our 30,000 SME customers. We're seeking a Director of AI to lead the development and delivery of Focus Group's AI strategy - shaping how artificial intelligence enhances our services, drives efficiency, and creates new customer-facing value propositions. This is a pivotal role for someone … AI, you will: Lead Focus Group's AI strategy and roadmap, aligning initiatives to our growth objectives Partner with business and technology leaders to embed AI and automation across servicedelivery, customer experience, and internal operations Build and lead a small, high-impact AI team Evaluate and implement AI-driven tools and partnerships that deliver clear commercial and … leadership team What You'll Bring Essential: Strategic and commercially minded problem-solver with a track record of turning ideas into delivered outcomes. Blend of consulting discipline and operational delivery - able to move seamlessly between boardroom strategy and frontline execution. Proven ability to drive cross-functional change and adoption, turning plans into measurable outcomes. Excellent commercial acumen, with a More ❯
Bedford, Bedfordshire, England, United Kingdom Hybrid / WFH Options
Reed Talent Solutions
Data Analyst c.£50,000 per annum Bedford Permanent Hybrid Working We are seeking two dynamic professionals to support and help develop our guidance delivery function. This critical role is central to us developing our understanding of the customers that are seeking our help and ensuring our operations run smoothly and efficiently. You will be confident using data and … experienced in successfully leveraging data-driven insights to enhance servicedelivery, streamline processes, and optimise performance across the board. You will have great attention to detail and skilled in joining the dots between cause and effect. You will have extensive experience in data management and analysis within a customer focused environment. Crucially you will be passionate about using … operations Identify blind spots in datasets with the view of developing comprehensive insights on gaps in data Develop and curate emerging trends datasets on issues that will impact operational delivery Data Visualisation More ❯
landscape, and wants to be part of a business on the cusp of major scale. Key Responsibilities Own and grow strategic client relationships, ensuring long-term success and value delivery Identify and capitalise on new business opportunities within existing and target accounts Collaborate closely with the CEO and leadership team to shape go-to-market strategies Act as the … voice of the client internally, influencing product development and servicedelivery Work cross-functionally with Sales, Product, and Operations to ensure seamless execution Track and report on account performance, forecasting revenue and identifying risks Represent the company at industry events, client meetings, and strategic presentations About You Proven track record in strategic account management or business development Experience More ❯
of-life firewalls, enhancing WiFi networks and improving overall network resilience. Implement automated remote patching processes and software/hardware inventory management. Manage third-party technology partners, vendors and service providers. Create effective processes for logging, prioritising and resolving support requests. The Senior IT Manager will be expected to have experience with: Proven experience in IT leadership roles in … scaling businesses (200-1,000 FTE). Strong knowledge of IT infrastructure, networking, servicedelivery and enterprise systems. Hands on experience with networking, firewalls, WiFi. Experience managing budgets, contracts and third-party vendors. Exposure to both on-premise and cloud technologies (Microsoft 365, Teams, Linux/Ubuntu). Track record of improving user experience through reliable, responsive IT More ❯
of-life firewalls, enhancing WiFi networks and improving overall network resilience. Implement automated remote patching processes and software/hardware inventory management. Manage third-party technology partners, vendors and service providers. Create effective processes for logging, prioritising and resolving support requests. The Senior IT Manager will be expected to have experience with: Proven experience in IT leadership roles in … scaling businesses (200-1,000 FTE). Strong knowledge of IT infrastructure, networking, servicedelivery and enterprise systems. Hands on experience with networking, firewalls, WiFi. Experience managing budgets, contracts and third-party vendors. Exposure to both on-premise and cloud technologies (Microsoft 365, Teams, Linux/Ubuntu). Track record of improving user experience through reliable, responsive IT More ❯
ready to grow into a broader commercial legal role. This role will provide review, assessment, advise and expertise in the management of the claims process to support CyberClan’s delivery of Incident Response projects, including analysis of claims and providing recommendation for resolution of those claims. We are seeking an experienced claims professional to join our team and lend … in our claims system Assess liability and damage data in affiliation with intricate claims, maintaining appropriate documentation Assess insurance coverage issues Intelligently guide and track third-party vendors and service providers Maintain and develop relationships with brokers, risk managers, general counsel, and vendors Identify settlement opportunities to maximize impact and preserve limits Collaborate in the defense and resolution of … assistance to underwriters Provide assistance to business development team with regard to marketing Liaise with carriers on a daily basis Serve as a member of a 24x7/365 servicedelivery team that handles incident response, post breach remediation and escalation Liaise with external legal advisers and insurers as required, particularly during complex or high-value matters. Support More ❯
clients manage their data responsibilities, including cleansing and transformation. Adhere to data security procedures and requirements throughout the process. Integrations Assist technical resources in defining integration requirements. Support the delivery of integration workshops and complete necessary documentation. Testing Activities Conduct agreed testing procedures and ensure all identified issues are resolved prior to client testing. Post-Deployment Activities Provide support … deployment activities, including investigating and resolving tickets as needed. Requirements : In-depth knowledge of UK and Ireland payroll processes. Strong understanding of SAP HCM Payroll. Proven experience in HR servicedelivery and implementation of payroll products. Experience with at least one end-to-end deployment project involving payroll systems. Excellent communication and presentation skills. Certification in payroll systems More ❯
Bath, Avon, England, United Kingdom Hybrid / WFH Options
Helix7 Recruitment
structure, driving business growth, and delivering excellence through quality and relationships. Key Responsibilities Lead sales and business development , creating pipelines and securing new client relationships. Oversee account management , ensuring servicedelivery aligns with client expectations and business outcomes. Take ownership of tender and bid processes , from qualification through submission and presentation. Manage internal quality standards , supporting ISO … strengthens brand visibility and lead generation. Oversee supplier and asset management , maintaining effective commercial partnerships and resource tracking. Report directly to the Managing Director and collaborate with peers across delivery, product, and operations. About You Proven background in sales or account leadership within consultancy, technology, or digital services. Demonstrated ability to manage end-to-end client relationships , from prospecting More ❯
for effective inspection, operation and maintenance of all associated MEP assets within the critical facility, with a primary focus on critical facilities risk management, enhancing the quality of the servicedelivery through effective technical engineering capabilities.As an electrical biased engineer you expected to take the lead in the Planned, Corrective and Reactive Maintenance tasks as well as other … Centre in a competent, and confident manner (Biased towards Electrical within the facility). Making recommendations for improvement and providing concise technical reports when required. Ensure that Specialist Vendors service visits are completed efficiently, and quality of work has been inspected and recommendations are communicated to the duty Shift Leader/Assist Chief Engineer. To provide backup as engineering More ❯
together with other Solution Architects, Product Owners, Scrum Masters, and over 60 engineers and business analysts that together shape a diverse and engaging working environment. While we put our service consumer front and center, we also actively collaborate with one another through nourishing a culture that embraces openness and growth. The product that you will work on will be … secure and adhering to the Rabobank standards. Tech4Dev is one of the six areas within the tribe Tech4Engineering. Our main drive within Tech4Engineering is: "Happy engineers". Through our servicedelivery to over 8000 engineers across the enterprise globally, we aim to unlock precious engineering capacity through providing simplified and standardized services. Our services contain strategic planning to More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
networking systems across your region, with occasional national travel. You'll be home-based and provided with a van, tools, and comprehensive training to support your success. The Role ServiceDelivery: Install, configure, and commission wireless connectivity solutions efficiently and to a high standard. Customer Experience: Deliver outstanding service and consistently exceed customer expectations. Brand Representation: Maintain More ❯
networking systems across your region, with occasional national travel. You'll be home-based and provided with a van, tools, and comprehensive training to support your success. The Role ServiceDelivery: Install, configure, and commission wireless connectivity solutions efficiently and to a high standard. Customer Experience: Deliver outstanding service and consistently exceed customer expectations. Brand Representation: Maintain More ❯
My global service provider client is expanding their solutions team and is hiring a DevSecOps Director to lead secure software development, DevSecOps, and security testing. Drive high-impact initiatives, embed security across the organisation, shape secure solutions, mentor teams, and ensure resilience against evolving threats. About the job: Lead the secure software development lifecycle, security testing, and DevSecOps practices … integration, embedding automated security testing (SAST, DAST, SCA, container security) into CI/CD pipelines Oversee large-scale secure development programs, ensuring SLA/KPI compliance and high-quality servicedelivery Support pre-sales & business development, articulating security value propositions, contributing to SOWs, and advising clients on secure solutions Manage budgets, resource planning, and profitability, while identifying operational More ❯
Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance. As a member … First Aid, Community Education and Community Fundraising. Develop our offering for young people and create an inclusive and diverse volunteering experience for new and current volunteers. Drive excellence in delivery and navigate through change to build a bigger and better St John Ambulance. Support and supervise volunteers to ensure effective servicedelivery and engagement. Attend regular meetings More ❯
Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire … Technologies Services EMEA Presales Specialty team in the United Kingdom.What you’ll achieveThis is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client ́s C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation … and transition of work to the delivery organization through appropriate practice management.You will:Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms with a focus on Multicloud, Data & AI and Resiliency & Security services.Be part of an EMEA team of Solutions More ❯
Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire … Technologies Services EMEA Presales Specialty team in the United Kingdom.What you’ll achieveThis is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client ́s C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation … and transition of work to the delivery organization through appropriate practice management.You will:Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms with a focus on Multicloud, Data & AI and Resiliency & Security services.Be part of an EMEA team of Solutions More ❯
Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire … Technologies Services EMEA Presales Specialty team in the United Kingdom.What you’ll achieveThis is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client ́s C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation … and transition of work to the delivery organization through appropriate practice management.You will:Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms with a focus on Multicloud, Data & AI and Resiliency & Security services.Be part of an EMEA team of Solutions More ❯
Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire … EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client ́s C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation … and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms with a focus on Multicloud, Data & AI and Resiliency & Security services. Be part of an EMEA team More ❯
Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire … EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation … and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms with a focus on Multicloud, Data & AI and Resiliency & Security services. Be part of an EMEA team More ❯
Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire … EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation … and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms with a focus on Multicloud, Data & AI and Resiliency & Security services. Be part of an EMEA team More ❯
Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire … EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation … and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms with a focus on Multicloud, Data & AI and Resiliency & Security services. Be part of an EMEA team More ❯