site technical support across a variety of client environments. You’ll be responsible for installing, maintaining, and troubleshooting IT infrastructure and systems — ensuring smooth operations, minimal downtime, and excellent service delivery. If you’re an adaptable IT professional who enjoys variety, autonomy, and face-to-face client interaction, this could be a great fit. Key Responsibilities Provide on-site … remote support for desktops, servers, networking equipment, and cloud environments. Carry out hardware and software installations, upgrades, and configurations to meet client needs. Diagnose and resolve technical incidents and service requests escalated from the service desk. Maintain accurate records of service activities, assets, and technical documentation. Work closely with internal teams and service managers to ensure … and preventative maintenance. Support the onboarding of new clients and assist in infrastructure transition projects. Act as a trusted technical liaison between clients and internal stakeholders, providing insights for service improvement. Skills & Experience Proven experience in a Field Engineer or Technical Support role within an MSP or managed services environment . Strong knowledge of Windows (and ideally some Linux More ❯
guesswork. The Opportunity Shape the future of a growing CRO department with a clear path to leadership Join a collaborative, test-and-learn environment with full ownership over strategic delivery Work with a diverse mix of high-growth clients, from SaaS to health & wellness Access to exclusive training through Google, plus events at Google HQ London Be part of … test results and optimisation opportunities in a clear, client-friendly way Collaborate across SEO, Paid Media and Analytics teams to create joined-up solutions Contribute to the evolution of servicedelivery and internal best practices Your Profile Strong experience in CRO, UX or digital experimentation, ideally agency-side Confident using analytics and insight platforms such as GA4, Hotjar More ❯
We are seeking an experienced and proactive NOC Shift Lead to join a 24/7 operations team based in Belfast . This role is critical to ensuring the delivery of high-quality service across multiple clients, including those supporting national infrastructure. The ideal candidate will have a strong technical background, proven leadership ability, and a commitment to … service excellence in a shift-based environment. 📍 Location: Belfast ⏰ Shift Pattern: 4 days on (7am–7pm), 4 days off, 4 nights on (7pm–7am), 4 days off 💼 Type: Full-time, 24/7 Operations Role Overview As a NOC Shift Lead , you will oversee the performance and coordination of the shift team, ensuring incidents are resolved efficiently and service … and accurately documented. Maintain clear and consistent communication with customers during fault resolution. Escalate issues appropriately to internal and external stakeholders. Conduct root cause analysis and contribute to ongoing service improvement. Shift Lead Responsibilities Lead and coordinate shift team activities, including monitoring, call handling, and incident management. Provide leadership and direction to ensure consistent, high-quality service delivery. More ❯
IT Senior Service Desk AnalystLocation: Colchester (Office-based) £25,500 REED Technology are looking for a proactive and technically skilled Senior Service Desk Analyst to join a fast-paced IT team supporting a nationwide network. This role is ideal for someone who thrives in a customer-focused environment, enjoys mentoring others, and is passionate about resolving technical issues … Line Analysts, and contributing to the continuous improvement of IT services. This is a hands-on role with leadership responsibilities, offering the opportunity to make a real impact on service delivery. Key Responsibilities Deliver 2nd Line IT and Telecoms support across the organisation, ensuring SLA compliance. Mentor and coach 1st Line Service Desk team members, supporting their development … and maintaining training records. Lead by example in call handling, ticket resolution, and service desk operations. Analyse trends in recurring issues and implement long-term solutions. Provide 1st Line support coverage during staff shortages or peak demand. Manage escalated tickets from internal teams and external vendors. Assist with reporting, project delivery, and administrative tasks. Support and improve the More ❯
Hereford, Herefordshire, United Kingdom Hybrid / WFH Options
TSR Legal - Wales
Development Manager will provide services in alignment with the organisations strategic growth objectives, including but not limited to: Gaining an in-depth understanding of the organisations legal products and service offerings. Designing and delivering a UK-wide sales strategy aimed at increasing both sales volume and average client spend. Developing and executing a national recruitment plan to build and … the CRM database. Providing regular performance and opportunity reports to the board (monthly). Meeting and exceeding individual and team-based sales targets. Collaborating across departments to ensure messaging, servicedelivery, and strategy alignment. Enhancing the organisations sales and marketing communications internally. If youre a results-driven sales professional with experience in legal services or professional consultancy and More ❯
ABOUT US ARRISE sets the benchmark for servicedelivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. Our global team of over 10,000 talented and driven professionals are shaping the future of iGaming. … time. Identify key dependencies, issues, and potential blockers ahead of time to de-risk deliveries we are responsible for. Liaise with the development team to scope projects out, get delivery estimates, and ensure that they have everything they need to progress effectively. This may include feeding back on early builds and making course-correcting adjustments during a project's More ❯
Theale, Berkshire, United Kingdom Hybrid / WFH Options
CRG TEC
of rail engineering standards, processes and safety regulations. This is a diverse contractor engineering management position and you'll have oversight across different aspects of the contract to include servicedelivery, engineering compliance, escalations, risk management and the compilation of required documentation and reporting. Role will be on a remote working basis, with occasional travel to offices in More ❯
to the Independent Reviewing Officers and Team Manager. 4. Maintain the confidentiality of client information, ensuring that correspondence is appropriately handled and labelled. 5. Contribute to effective and efficient servicedelivery according to the priorities, policies and procedures laid down by the Local Safeguarding Childrens Board. Notes Administrator Notes Administrator Notes Administrator Notes Administrator Notes Administrator More ❯
be working with a small team of TEC Advisors, providing advice and assessing referrals from social care staff, partner agencies and the public. You will then arrange with our servicedelivery partner for the installation of appropriate TEC solutions. You will also review existing TEC installations to ensure the equipment continues to meet people's needs. You must More ❯
Key Responsibilities Manage and grow a portfolio of client accounts Build strong relationships with key stakeholders to understand business objectives Collaborate with internal teams to ensure successful onboarding and servicedelivery Support marketing and sales initiatives to enhance client engagement Contribute to client satisfaction and long-term retention What We Offer Clear progression path to Enterprise Sales Director More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Ernest Gordon Recruitment Limited
very closely with the IT Systems Manager. You will be responsible for contributing to the IT strategy of the business, as well as other It aspects such as security, servicedelivery, and architecture. This role would suit an IT Support Engineer that wants to work a varied role as an Assistant IT Manager, with the ambition that matches More ❯
Reigate, Surrey, South East, United Kingdom Hybrid / WFH Options
Nextech Group Limited
value. * Act as the go-to contact for your accounts, resolving queries and ensuring client satisfaction. * Support renewals and negotiations, keeping retention rates high. * Work closely with technical and servicedelivery teams to ensure seamless solutions. * Track your pipeline, report on opportunities, and consistently smash your targets. ?? What We're Looking For * Background in account management, sales, or More ❯
bracknell, south east england, united kingdom Hybrid / WFH Options
Sunspeed
manage and grow a portfolio of strategic enterprise channel accounts. Lead consultative client meetings to uncover business needs and propose tailored solution. Collaborate with internal teams to ensure seamless servicedelivery Maintain up-to-date pipeline data and provide accurate sales forecasts Build long-term, trusted relationships with clients. Deepen and boarding within the accounts once onboarded. WHO More ❯
Bracknell, England, United Kingdom Hybrid / WFH Options
Robertson Sumner
engagement. Onboard, manage, and grow a portfolio of strategic enterprise channel accounts. Lead consultative client meetings to identify needs and propose tailored solutions. Collaborate cross-functionally with technical and servicedelivery teams. Build long-term, trusted relationships with key stakeholders across accounts. Drive revenue growth through upsell, cross-sell, and channel development initiatives. Provide accurate sales forecasts and More ❯
Counties region. Owned and operated by Naceville Materials, JV, (partnership between H&K Group, Inc. and Naceville Materials, Inc.), Chalfont Quarry and Chalfont Asphalt are capable of providing full-servicedelivery of both our asphalt and construction aggregate products. H&K Group, Inc. provides complete heavy civil contracting and construction materials solutions with safety, speed, quality, efficiency, and More ❯
award-winning law firm that’s growing its technology innovation team, and they're looking for a Senior Legal Technologist to bridge the gap between legal technology and client service delivery. The role is focused on process improvement and automation, and you’d be collaborating closely with solicitors and clients to adopt and implement new technologies like GenAI, no More ❯
Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We are an equal opportunities Recruitment More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Planet Pharma
Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We are an equal opportunities Recruitment More ❯
frameworks, device policies, and MDM solutions that provide security without compromising agility. Cross-Functional Collaboration Partner with Product/Robotics teams to integrate IT requirements into design, testing, and delivery; collaborate with Cyber Security Lead to embed controls; and align with ITSM Lead to ensure smooth service delivery. Standards & Processes Establish and maintain operational standards, policies, and processes … AI, or other R&D-heavy contexts). Hands-on experience effecting tangible/measurable operational efficiencies through the deployment of AI solutions Knowledge of ITIL or other IT service management frameworks, particularly incident/change management. Exposure to compliance frameworks such as ISO 27001, SOC2, or NIST. Prior experience scaling IT teams from small core functions into mature More ❯
frameworks, device policies, and MDM solutions that provide security without compromising agility. Cross-Functional Collaboration Partner with Product/Robotics teams to integrate IT requirements into design, testing, and delivery; collaborate with Cyber Security Lead to embed controls; and align with ITSM Lead to ensure smooth service delivery. Standards & Processes Establish and maintain operational standards, policies, and processes … AI, or other R&D-heavy contexts). Hands-on experience effecting tangible/measurable operational efficiencies through the deployment of AI solutions Knowledge of ITIL or other IT service management frameworks, particularly incident/change management. Exposure to compliance frameworks such as ISO 27001, SOC2, or NIST. Prior experience scaling IT teams from small core functions into mature More ❯
holder will advise the Board, represent the organisation nationally, and inspire the Digital and Performance teams to deliver innovation and excellence. At all times, Cumbria Health will deliver a service that is in line with our values: Clinically Focussed : Everything every one of us does is for the patient Responsive : We listen and we respond quickly in a patient … focussed way One Team : We work together to provide a high quality service which is organised and consistent, and in partnership with both the local Acute and Community Trusts High Standards : We provide skilled professionals working to the highest standards who are passionate about improving patient care Growth & Sustainability : With our strong roots we will continue to thrive and … Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing. Working for CH can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work More ❯
Senior Consultant, Finance Transformation, Business Consulting, Belfast or Derry/Londonderry Location: Belfast The opportunity Our Finance Transformation team delivers globally integrated Finance service offerings to our clients. Our Finance team assists clients in building Finance functions that are business-focused, cost-effective and agile in meeting the needs of all their stakeholders. Agile Business Finance - Delivering an optimised … work across multiple sectors and specifically those with a strong background in Finance transformation and technology. We are seeking individuals with consulting experience who have gained project and programme delivery experience. Your key responsibilities Work as part of a client engagement teams with diverse skills and backgrounds. Develop in an innovative and inclusive team-oriented work environment. Deliver high … budget. Foster relationships with client personnel at appropriate levels. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Manage expectations of client service delivery. Develop and maintain long-term client relationships and networks. Contribute to PI Finance practice development specifically in the areas of operations, thought leadership, marketing activities and training. Skills More ❯
of audiences including C-Suite stakeholders, including the translation of technical concepts into business language. Control Implementation: Implement security controls utilising knowledge of how security controls interact with IT service delivery. Delivery: Accurately delivering high quality work to agreed timelines, taking the initiative, utilising the strength of the wider team appropriately to support you, and knowing how to … is important. Somewhere where you can be innovative and creative. A place where you have the opportunity to learn about all aspects of business from marketing to sales, to delivery and business operations. Security Information Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To qualify, you must More ❯
ensuring that systems are reliable, scalable, and aligned with organisational goals. Working closely with stakeholders across the business, the IT Operations Manager will drive continuous improvement, manage suppliers and service levels, and uphold best practices in security, availability, and service delivery. Key Responsibilities Service Desk & End-User Support Microsoft 365 Administration Service Management & Reporting HALO ITSM … Administration Infrastructure & Project Delivery Infrastructure Support & Maintenance RMM, Patch & Security Management Data Backup & Business Continuity Security & Compliance Cyber Security Network & Telephony Management Leadership & People Management ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. More ❯
ensuring that systems are reliable, scalable, and aligned with organisational goals. Working closely with stakeholders across the business, the IT Operations Manager will drive continuous improvement, manage suppliers and service levels, and uphold best practices in security, availability, and service delivery. Key Responsibilities Service Desk & End-User Support Microsoft 365 Administration Service Management & Reporting HALO ITSM … Administration Infrastructure & Project Delivery Infrastructure Support & Maintenance RMM, Patch & Security Management Data Backup & Business Continuity Security & Compliance Cyber Security Network & Telephony Management Leadership & People Management ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯