926 to 950 of 1,942 Service Delivery Jobs

individual to join the team at Director level. This global firm are looking for somebody who can help lead the strategic direction and delivery of their IT Audit requirements for their London portfolio of External Audits in the financial services sector, overseeing the delivery of high-quality work … national leadership team as the TRA team grows their business and supports the national audit stream. This includes extending your role to innovate our delivery in areas such as Advanced Data Analytics, IT Governance, Cyber Security, Technology Resilience, and Data Privacy The teams’ services are both assurance and advisory ...

also play a key role in strengthening operational resilience through the development of playbooks, contingency plans and continuity strategies, while supporting the successful delivery of business and technology change that enhances the experience of both colleagues and customers. About you For this role, you will have: Previousline management experience … within an operational, service or support environment Strong understanding of Retail Services, financial services, customer service delivery and relevant Nationwide products, policies,processesand systems Good working knowledge of Business Continuity and Incident Management processes,policyand governance Experience of quality assurance, problem solving and consultancy within an operational ...

also play a key role in strengthening operational resilience through the development of playbooks, contingency plans and continuity strategies, while supporting the successful delivery of business and technology change that enhances the experience of both colleagues and customers. About you For this role, you will have: Previousline management experience … within an operational, service or support environment Strong understanding of Retail Services, financial services, customer service delivery and relevant Nationwide products, policies,processesand systems Good working knowledge of Business Continuity and Incident Management processes,policyand governance Experience of quality assurance, problem solving and consultancy within an operational ...

also play a key role in strengthening operational resilience through the development of playbooks, contingency plans and continuity strategies, while supporting the successful delivery of business and technology change that enhances the experience of both colleagues and customers. About you For this role, you will have: Previousline management experience … within an operational, service or support environment Strong understanding of Retail Services, financial services, customer service delivery and relevant Nationwide products, policies,processesand systems Good working knowledge of Business Continuity and Incident Management processes,policyand governance Experience of quality assurance, problem solving and consultancy within an operational ...

reporting, VAT/GST compliance, tax data management and technology-enabled operating model transformation. You will build valuable skills across tax, technology, project delivery and stakeholder management while helping organisations navigate their digital transformation journeys. As digital tax reporting requirements continue to expand globally, professionals with experience across indirect … specialisation. Our team delivers services in two core areas: Technology, data and transformation consulting servicescovering areas such as data strategy, operating model transformation and delivery of technology solutions. Annuity services,which utilise EY’s technology assets to deliver SaaS and managed service engagements on a multi-year basis. ...

flexibility of remote working while maintaining regular in-person collaboration with colleagues. Join a Council Shaping the Future of Public Services Essex Digital Service is working to improve how Essex County Council delivers services, making it easier and safer for residents and colleagues to get things done. Our work … SaaS platforms, data, integration, identity and established systems. Some areas are more mature than others, so the role offers the opportunity both to support delivery now and to help strengthen how we modernise services over time. As a Solution Architect, you will turn complex service needs into clear ...

expected to understand common industry voice technology and methodologies to implement Trader Voice platforms in an enterprise setting. Job responsibilities Responsible for the delivery of a range of Trading Voice services into the Company. Primarily this involves Engineering, assisting operation teams, monitoring, controls. Management and monitoring of the Trading … documenting, planning, and managing platforms through their life cycle. Strong problem-solving skills. Desire to learn and adapt to new technology skillsets. Strong customer-service and interpersonal skills. Knowledge of standard methodologies of Service Delivery (Agile, ITIL, ITSM) Experience of working in a financial institution in technology ...

skills, and opportunities they need to succeed in their chosen fields. About the role As Head of Technology Services & Support, you will lead the delivery and evolution of technology support services across BIMM University. Working closely with colleagues across Technology, academic departments and professional services, you will help shape … needs of teaching, learning and business operations. You will play a key role in developing a modern, insight-led support function, bringing together service management, digital adoption, classroom technology, user engagement and emerging technologies to create a consistent experience across the University. What You’ll Do: Lead Technology Services ...

client is a global financial services and investment company. We are seeking a senior-level Network professional to lead the design, delivery, and operation of secure, resilient network solutions across campus, branch, and data center environments. This role owns end-to-end solution delivery and works in close … security, real estate, risk, and audit teams to drive operational excellence, regulatory compliance, and continuous improvement. The ideal candidate brings deep technical expertise, strong delivery leadership, and the ability to operate effectively in complex, highly regulated enterprise environments. Were seeking a future team member for the role of Production ...

Midsomer Norton - site based You will be the first point of contact for IT support, playing a key role in delivering an efficient, professional service to colleagues Monitor tickets, escalations, and SLAs, ensuring users receive clear and timely updates. Maintain IT assets, stock, licence, warranty, and contract records. Coordinate … support invoice and finance administration. Liaise with suppliers regarding orders, repairs, warranties, and contracts. Provide administrative support to the Director of IT and IT Service Delivery Manager. Coordinate onboarding for new IT staff and maintain IT policies, procedures, and guidance. Produce service reports and support meetings, projects ...

seeking a Network Service Manager to lead operational excellence, ensuring reliable, secure connectivity across ITV sites and cloud environments. The role is based in London with hybrid working (1-2 days on site). You will own service delivery, drive supplier performance, manage budgets, and champion NetDevOps … practices, partnering with engineers, architects, and delivery managers to evolve the network service and improve observability. #J-18808-Ljbffr ...

leading technology firm in the UK is seeking a Principal Service Delivery Manager to design and deliver managed service solutions for customers in the Public Sector. This role involves working with various teams and stakeholders to drive continuous improvement in service delivery. Ideal candidates will have … experience in leadership roles, an understanding of service management, and a track record of working with Public Sector clients. Strong organizational skills and the ability to generate and implement strategies are essential. This position includes numerous benefits aimed at employee wellbeing. #J-18808-Ljbffr ...

Support Technician Salary: £27,000-£30,000 Location: Huntingdon, Cambridgeshire Reports To: Service Desk Manager The Opportunity Our client, a growing IT services provider, is looking for a IT Support Technician to join their support team. This role will suit someone with previous IT support or service desk … required. Key Responsibilties Provide first-line technical support via phone, email, and ticketing system. Log, manage, and resolve support tickets in line with agreed service levels. Troubleshoot issues relating to Microsoft 365, Windows operating systems, Active Directory, and basic networking. Support end-user hardware including laptops, desktops, printers, mobile ...

mentor, and develop a team of system engineers, fostering a culture of collaboration, accountability, and continuous improvement Allocate resources, set priorities, and ensure timely delivery of infrastructure tasks and projects Act as the escalation point for complex technical issues and guide resolution efforts Oversee the provisioning, configuration, and maintenance … documentation, monitor system health, and ensure proactive issue detection and resolution Work closely with global IT teams, business units, and vendors to ensure seamless service delivery Communicate effectively with stakeholders, providing updates on system performance, risks, and improvement initiatives Participate in audits, disaster recovery planning, and business continuity ...

love to hear from you. The Vice President of Customer Operations serves as the operational execution engine driving Partnerize’s post-sale delivery lifecycle. Reporting directly to the CRO, this tactical leader oversees global teams focused on technical onboarding and integrations, customer support, and delivery operations. The ideal … support operations, enforcing strict SLA compliance, high CSAT/NPS ratings, and rapid resolution times. Operationalize AI tools and automated support workflows to improve service quality while lowering overall cost-to-serve (COGS). Monitor frontline customer health indicators and operational telemetry to proactively surface and mitigate churn risks. ...

your career within our great global team. Your day at NTT DATA We are currently recruiting Security Architects to join our growing client advisory & delivery business. NTT DATA is one of the world’s largest Global Security services providers with over 7500 Security SMEs and Integration partner to many … architecture of established patterns, principles and guidelines Contribute to the development of the Security Practice skills and capabilities to ensure consistent high quality of service delivery and expertise. Active coaching and mentoring of junior members of the team Contribute to the development of collateral to support Security Consulting ...

person customers turn to for specialist support across their systems, handling hardware and software issues, maintenance calls and implementation requests within agreed service levels. You'll also cover for Site Engineers when needed, run scheduled Tech Bars and help customers with day to day IT support. Most of your … internal meetings, as required, in order to share and develop knowledge and best practice. Provide 'end to end' ownership of all incidents and service requests in order to ensure that problems are resolved effectively. Be proactive and ensure that regular status updates are provided to open tickets. Build ...

person customers turn to for specialist support across their systems, handling hardware and software issues, maintenance calls and implementation requests within agreed service levels. You'll also cover for Site Engineers when needed, run scheduled Tech Bars and help customers with day to day IT support. Most of your … internal meetings, as required, in order to share and develop knowledge and best practice. Provide 'end to end' ownership of all incidents and service requests in order to ensure that problems are resolved effectively. Be proactive and ensure that regular status updates are provided to open tickets. Build ...

team and interact with colleagues, clients, and other trades professionally, presenting a positive image of the Company. The Security Engineer will report to the Service Delivery Manager and will involve close liaison with the Customer Service Team. Most importantly, the successful applicant will want to improve their … develop a career. Main Responsibilities: Managing paperwork Ensuring customer expectations are met Managing workload Achieving company KPIs for attendance in line with the clients’ Service Level Agreements Teamwork and collaboration Problem solving Customer service Understanding and meeting guidelines and standards of work expected by JCI/ISSG Maintaining ...

delivering IT infrastructure support to Client, a leading audit, tax and consulting firm. This role supports Client’s National Technology team, a dynamic internal service function responsible for deploying and managing critical technology solutions that drive business operations and strategic growth As part of the Datacentre & Cloud team … infrastructure such as power and cooling systems, colocation services, and external data centres. Ensures optimal performance, scalability, and security of the platform as a service environment .Administers and supports enterprise Remote Desktop Services (RDS) and Active Directory (AD) environments, ensuring secure and efficient user access management. Develops, maintains ...

model research role. Data science experience is valuable but secondary to production engineering and operational ownership. Your focus will be on driving new feature delivery, maintaining operational excellence, and collaborating on enhancements to our shared ML platform.In addition to technical expertise, this job requires strong collaboration skills. You will … functional collaborators—including ML research engineers, product managers, and platform engineers—to deliver scalable, reliable, and low-latency ML solutions.What you’ll ownSoftware and Service Delivery:Design, implement, and deploy software features, backend services, and APIs that operationalize ML models in production (with a focus on backend ...

doing Supporting and maintaining core infrastructure services. Troubleshooting and resolving complex technical issues. Contributing to cloud, infrastructure and application projects. Working closely with service delivery, project and architecture teams. Supporting disaster recovery, high availability and business continuity initiatives. Driving automation and continuous improvement across the technology estate. Skills ...

successful candidate will work closely with Security Engineering, SOC, Threat Intelligence and Risk functions, as well as wider technology teams (DIO, Network Engineering, Service Delivery), to design and implement integrated, Zero Trust-aligned security architectures across our client estate. The role combines: Deep technical ownership of the Microsoft ...

successful candidate will work closely with Security Engineering, SOC, Threat Intelligence and Risk functions, as well as wider technology teams (DIO, Network Engineering, Service Delivery), to design and implement integrated, Zero Trust-aligned security architectures across the Colt estate. The role combines: Deep technical ownership of the Microsoft ...

programs within EY's GBS Transformation Consulting. You drive ESM design, roadmaps, and value realization across HR, Finance, Procurement, and other functions, shaping enterprise service delivery. You'll manage complex programs, advise C-suite stakeholders, and expand EY's ESM/ServiceNow offering in the Netherlands. This role blends … more Verantwoordelijkheden Lead ESM and ServiceNow transformation engagements from strategy through adoption and value realization. Advise senior stakeholders on how ServiceNow enables cross-functional service transformation and lead workshops on trends and possibilities. Shape ESM operating models, service portfolios and catalogs, case management, knowledge management, and omnichannel experiences. ...