976 to 1,000 of 1,120 Service Delivery Jobs

IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service provided by the Department, a high-level of customer focus is essential, along with strong written and verbal … will be expected to operate as the primary on-site IT representative in the absence of the Global IT Manager or during periods of remote support, ensuring continuity of service and timely resolution of technical issues. A broad understanding of core IT principles and a willingness to learn are essential. This role provides an excellent opportunity to develop and … Microsoft 365. Administer software licensing and user assignments for key enterprise applications, including Adobe Creative Cloud, Autodesk, Microsoft 365, and other business-critical platforms. Monitor, prioritise, and resolve IT service requests through the ticketing system, maintaining clear communication and timely updates. Contribute to the planning and delivery of IT projects, upgrades, and system improvements. Develop and maintain IT More ❯

IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service provided by the Department, a high-level of customer focus is essential, along with strong written and verbal … will be expected to operate as the primary on-site IT representative in the absence of the Global IT Manager or during periods of remote support, ensuring continuity of service and timely resolution of technical issues. A broad understanding of core IT principles and a willingness to learn are essential. This role provides an excellent opportunity to develop and … Microsoft 365. Administer software licensing and user assignments for key enterprise applications, including Adobe Creative Cloud, Autodesk, Microsoft 365, and other business-critical platforms. Monitor, prioritise, and resolve IT service requests through the ticketing system, maintaining clear communication and timely updates. Contribute to the planning and delivery of IT projects, upgrades, and system improvements. Develop and maintain IT More ❯

IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service provided by the Department, a high-level of customer focus is essential, along with strong written and verbal … will be expected to operate as the primary on-site IT representative in the absence of the Global IT Manager or during periods of remote support, ensuring continuity of service and timely resolution of technical issues. A broad understanding of core IT principles and a willingness to learn are essential. This role provides an excellent opportunity to develop and … Microsoft 365. Administer software licensing and user assignments for key enterprise applications, including Adobe Creative Cloud, Autodesk, Microsoft 365, and other business-critical platforms. Monitor, prioritise, and resolve IT service requests through the ticketing system, maintaining clear communication and timely updates. Contribute to the planning and delivery of IT projects, upgrades, and system improvements. Develop and maintain IT More ❯

IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service provided by the Department, a high-level of customer focus is essential, along with strong written and verbal … will be expected to operate as the primary on-site IT representative in the absence of the Global IT Manager or during periods of remote support, ensuring continuity of service and timely resolution of technical issues. A broad understanding of core IT principles and a willingness to learn are essential. This role provides an excellent opportunity to develop and … Microsoft 365. Administer software licensing and user assignments for key enterprise applications, including Adobe Creative Cloud, Autodesk, Microsoft 365, and other business-critical platforms. Monitor, prioritise, and resolve IT service requests through the ticketing system, maintaining clear communication and timely updates. Contribute to the planning and delivery of IT projects, upgrades, and system improvements. Develop and maintain IT More ❯

IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service provided by the Department, a high-level of customer focus is essential, along with strong written and verbal … will be expected to operate as the primary on-site IT representative in the absence of the Global IT Manager or during periods of remote support, ensuring continuity of service and timely resolution of technical issues. A broad understanding of core IT principles and a willingness to learn are essential. This role provides an excellent opportunity to develop and … Microsoft 365. Administer software licensing and user assignments for key enterprise applications, including Adobe Creative Cloud, Autodesk, Microsoft 365, and other business-critical platforms. Monitor, prioritise, and resolve IT service requests through the ticketing system, maintaining clear communication and timely updates. Contribute to the planning and delivery of IT projects, upgrades, and system improvements. Develop and maintain IT More ❯

ll Do: As a Senior Business Analyst, you will: Engage with public sector organisations to enhance cyber security services. Model processes and systems around vulnerability management. Share insights with service owners and project teams. Identify and recommend improvements across multiple organisations. Collaborate with User Researchers and Service Designers to meet user needs. Monitor and measure service effectiveness … ability in requirements definition and management. Experience in business modelling and process improvement. A solid understanding of cyber security risks and best practises. Proficiency in agile working practises and service testing. Why Join Us? Be part of a passionate team driving digital transformation in government! Contribute to impactful projects that enhance public service delivery. Enjoy a competitive day More ❯

continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Project Manager - Local Government Services Delivery at Civica. As a Project Manager, you'll play a key role in delivering software solutions to our Local Government customers, ensuring projects are implemented on time, within budget … and to a high standard of quality. You'll lead several concurrent projects, working closely with customers, internal teams, and third parties to provide a seamless delivery experience. This role gives you the opportunity to shape the customer journey, strengthen long-term partnerships, and contribute to continuous improvement within Civica's project management team. You'll also support and More ❯

continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Project Manager - Local Government Services Delivery at Civica. As a Project Manager, you'll play a key role in delivering software solutions to our Local Government customers, ensuring projects are implemented on time, within budget … and to a high standard of quality. You'll lead several concurrent projects, working closely with customers, internal teams, and third parties to provide a seamless delivery experience. This role gives you the opportunity to shape the customer journey, strengthen long-term partnerships, and contribute to continuous improvement within Civica's project management team. You'll also support and More ❯

continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Project Manager - Local Government Services Delivery at Civica. As a Project Manager, you'll play a key role in delivering software solutions to our Local Government customers, ensuring projects are implemented on time, within budget … and to a high standard of quality. You'll lead several concurrent projects, working closely with customers, internal teams, and third parties to provide a seamless delivery experience. This role gives you the opportunity to shape the customer journey, strengthen long-term partnerships, and contribute to continuous improvement within Civica's project management team. You'll also support and More ❯

Customer Service Representative (CSR) Transdev in San Rafael, CA is hiring a Customer Service Representative. The CSR assists customers by providing information and trip planning assistance for Marin Access services and associated programs. Takes customer calls and schedules customer rides using a computerized scheduling system. Transdev is proud to offer: Competitive compensation package of minimum $20.6 - maximum $26.22 … and accessible manner. Participate in training, coaching, and team meetings to enhance skills and performance. Book trips in accordance with ADA regulations, such as within mile of fixed route service during operational hours and including trip time negotiation. Follow all relevant policies and procedures related to the Americans with Disabilities Act (ADA). Maintain confidentiality and handle all rider … information with sensitivity and discretion. Work closely with dispatchers, eligibility staff, and supervisors to ensure smooth service delivery. Other duties as required. Qualifications: •Must be at least 21 years old with a High School Diploma, GED or equivalent. •Understand the full suite of Marin Access Transportation programs. •Understand ADA (The Americans with Disabilities Act) requirements. •Excellent written and oral More ❯

as required) Rate: TBC 6 months with potential extension Role Purpose The Technical Applications Manager will lead the Enterprise Applications product team, responsible for managing the day-to-day service, maintenance, and delivery of minor system enhancements across a complex enterprise application landscape. The role will play a key part in driving continuous improvement, leading technical upgrades, and … supporting integration activities as part of the wider business transformation. Key Responsibilities Lead the delivery of the Enterprise Applications service to ensure technology supports the overall business strategy. Manage a team of internal staff and external partners responsible for the development, implementation, and support of enterprise applications. Mentor and develop team members including solution architects, product owners, engineers … and business analysts to foster a culture of innovation, accountability, and high performance. Oversee day-to-day operations of enterprise applications, ensuring reliable and efficient service delivery. Maintain and optimise key enterprise systems such as: ERP: Oracle E-Business Suite CRM: Salesforce HR: Oracle HCM Document Management: Oracle WebCenter Plus, other business-critical applications as required. Develop and maintain More ❯

/external stakeholders. They manage the Engineering Services Provider to guarantee 100% uptime and work across Kao Data to uphold compliance, governance and stakeholder satisfaction. With responsibility for CAPEX delivery, lifecycle replacements and financial accountability, Operations also partner with Design and Construction teams to ensure seamless project handovers. They work closely with our Customer Service, QHSE, Compliance, Security … and Implementation teams delivering operational excellence and are the first point of escalation for incidents, the function ensures accurate reporting, transparent communication and uninterrupted service for customers. About the Role We are looking for a Senior Technical Operations Manager to play a key leadership role within our Operations team. You will be providing support to the Operations Director in … principal technical leadership authority for all mechanical, and electrical systems within the data centre environment. You will ensure the resilience, reliability, and efficiency of critical infrastructure to achieve 100% service availability. You will support and oversee the 24/7/365 operations of our facilities, providing strong technical direction and contributing to the organisation’s strategic planning. You More ❯

and execution-focused leader to serve as the Head of Global Product - Advisory. This new role will drive the execution of Grant Thornton's product strategy for the Advisory service line, overseeing the development, prototyping, and launch of innovative, AI-enabled solutions that enhance our professional advisory services globally. The Head of Global Product - Advisory will lead distributed teams … Transformation group to drive change management and adoption of new products, ensuring successful implementation and sustained impact across the global Advisory practice. Build and scale product capabilities across international delivery centers. Standardize processes and governance to ensure consistency and quality across regions. Leverage data, automation, and AI to drive efficiency and innovation in advisory service delivery. Foster a … environment. Demonstrated experience working within professional services advisory practices (CFO Advisory, Business Consulting, Risk Advisory, Technology Modernization, and Transaction Advisory), with a strong grasp of the professional landscape's service offerings, client needs, and operational processes. Deep understanding of advisory frameworks, industry standards, and best practices that can be enabled by technology-enabled service delivery. Proven ability to More ❯

exciting client in Manchester, the successful candidates will need the below skills. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for end users in a predominant Windows environment. Day to day monitoring and management of infrastructure in the field. Identifying areas of improvement … and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the business and at all times delivering world class customer service. Supporting over 4,500 IT users in 180+ locations. Required qualifications, experience and skills: Broad knowledge of Windows Server More ❯

our Information Management capability within the Birmingham office. You'll be responsible for growth targets, pipeline of work, training and development of the team whilst promoting the capability and service offering of the Information Management account. The Information Management account is a team of 40+ digital consultants driving digital transformation on all our major projects, mostly based in Croydon … planning of processes and implementation of tools to improve major project delivery. Sometimes this might be working directly with our clients, other times this might be supporting our internal delivery projects. You will be an advocate for digital ways of working, a promoter of good information management and comfortable working closely with our clients to share our experience. Your … Responsible for ensuring that projects are delivered successfully for the client and for Mott MacDonald, technically, commercially, and financially Growth and development of the Birmingham team Leading the technical delivery of consultancy services Delivery of a programme of technical solutions as agreed with the client Compliance with the Mott MacDonald management, quality, safety and environmental system requirements Coordinate More ❯

stability, availability, and reliability of the organisation's infrastructure and applications in real-time. Ensure production systems remain highly available through proactive monitoring. Identify, escalate, and support resolution of service incidents to minimize business impact. Collaborate with organisation’s support teams to implement preventive measures and service improvements. Document, track, and manage issues through the support ticketing system … e.g., Jira). Participate in shift handovers and maintain clear communication across 24/7 support teams. Your Experience: Background in Technical Support, AppOps, or Service Delivery. Solid problem-solving skills with the ability to remain calm under pressure. Experience with applications on Windows/Linux, including Tomcat, IIS, Globalscape SFTP, F5 load balancers. Familiarity with monitoring tools such More ❯

administration of key IT systems, including user access, permissions, and integrations. Act as the lead contact for defined systems, overseeing them at a high level to also include the delivery of training and troubleshooting. - Ensure the effective operation of school-wide platforms such as Google Workspace and the MIS (e.g. Bromcom). Monitor and manage supplier performance to ensure … delivered through the Senior IT Technician and IT & Facilities Assistant. Given the scale of the team, the Postholder will also provide first-line support when needed to maintain excellent service across the school. Cybersecurity & Compliance - Ensure IT security policies and procedures are produced, up-to-date and implemented effectively. - Ensure compliance with DfE Cyber Security Standards and ongoing development … leaders, the Senior Team and providers of Educational Technology to research, propose and implement new solutions which offer improvements geared towards improving outcomes for young people and the customer service experience for users. - Identify training needs of the IT team and where possible deliver internal training to upskill staff. - Lead development of a roadmap for potential future growth of More ❯

administration of key IT systems, including user access, permissions, and integrations. Act as the lead contact for defined systems, overseeing them at a high level to also include the delivery of training and troubleshooting. Ensure the effective operation of school-wide platforms such as Google Workspace and the MIS (e.g. Bromcom). Monitor and manage supplier performance to ensure … delivered through the Senior IT Technician and IT & Facilities Assistant. Given the scale of the team, the Postholder will also provide first-line support when needed to maintain excellent service across the school. Cybersecurity & Compliance Ensure IT security policies and procedures are produced, up-to-date and implemented effectively. Ensure compliance with DfE Cyber Security Standards and ongoing development … leaders, the Senior Team and providers of Educational Technology to research, propose and implement new solutions which offer improvements geared towards improving outcomes for young people and the customer service experience for users. Identify training needs of the IT team and where possible deliver internal training to upskill staff. Lead development of a roadmap for potential future growth of More ❯

Elevation Recruitment Group are looking for an experienced 2nd Line Support Engineer to join our client, a Managed Service Provider (MSP) team on a contract basis. You will provide advanced technical support to our clients, ensuring timely resolution of escalated issues and maintaining high service standards. This role is due to growth, and you need to be able … and switches Assist with security best practices and compliance requirements. Escalation & Collaboration: Work closely with 3rd Line engineers and vendors for complex issues. Provide feedback to improve processes and service delivery. Skills & Experience required: At least 2 years proven experience in a 2nd Line support role within an MSP environment. Strong knowledge of: Windows Server Virtual Environments (VMWare) SQL More ❯

Elevation Recruitment Group are looking for an experienced 2nd Line Support Engineer to join our client, a Managed Service Provider (MSP) team on a contract basis. You will provide advanced technical support to our clients, ensuring timely resolution of escalated issues and maintaining high service standards. This role is due to growth, and you need to be able … and switches Assist with security best practices and compliance requirements. Escalation & Collaboration: Work closely with 3rd Line engineers and vendors for complex issues. Provide feedback to improve processes and service delivery. Skills & Experience required: At least 2 years proven experience in a 2nd Line support role within an MSP environment. Strong knowledge of: Windows Server Virtual Environments (VMWare) SQL More ❯

high-demand environments, is familiar with Microsoft and Android platforms, and enjoys teaching users while offering effective technical support. This position offers the opportunity to gain valuable experience in service and technical roles while being part of a collaborative team focused on system administration, support, and training for our clinical teams across the United States. Skills Required: Strong understanding … level configuration and maintenance, ensuring system security. Skilled in creating and maintaining documentation, knowledgebases, and training resources. Excellent communication skills, both verbal and written, with a focus on customer service and approachability. Ability to work independently while being part of a dynamic, team-oriented environment. Ability to deliver reports and summaries to management highlighting technical issues and proposing resolutions. … Fluency in English required; Spanish fluency is a plus. Key Behaviors: Customer-Oriented: Demonstrates a focus on providing excellent customer service, ensuring end users receive clear, friendly, and timely assistance. Problem-Solving: Approaches issues with a positive attitude, using available resources and knowledge to solve user problems efficiently. Adaptability: Remains flexible in adjusting to evolving work conditions and new More ❯

Role - 2nd Line IT Engineer + Projects Location - Horsham, West Sussex Industry - Managed Service Provider (MSP) Employment Type - Full-time We're representing an MSP in the south looking for an experienced and proactive 2nd Line IT Engineer to join their MSP team. Their ideal candidate will provide high-quality technical support to clients while also assisting with infrastructure … monitor client systems, networks, and security environments. Document technical issues, fixes, and project progress in line with internal processes. Collaborate with 1st and 3rd line engineers to ensure seamless service delivery. Contribute to continuous improvement and client satisfaction initiatives. Requirements from you need to be the following: 2+ years' experience in an MSP or similar fast-paced IT environment. … Strong knowledge of Windows Server, Microsoft 365, Azure, networking, and virtualisation. Experience with backup, security, and monitoring tools. Excellent troubleshooting, communication, and client service skills. Relevant IT certifications (e.g., Microsoft, CompTIA, Cisco) desirable. Full UK driving licence preferred. What The Client Can Offer: Competitive salary and professional development opportunities. Exposure to varied technologies across multiple client environments. Supportive, collaborative More ❯

fostering a culture of innovation and excellence. Evaluate and recommend networking technologies and vendors, including Cisco, Juniper, and Palo Alto. Maintain strong relationships with Telco providers and ensure optimal service delivery. Qualifications Significant experience working in the networking industry CCIE or CCDE or equivalent qualification level Proven expertise in SDWAN, Cloud WAN, and MPLS WAN technologies Strong knowledge of … network security principles and practices Hands-on experience with Cisco, Juniper, and Palo Alto technologies Background in telecommunications and service provider environments Demonstrated ability to lead and manage engineering teams Excellent stakeholder management and communication skills Strong leadership skills with experience leading and managing a team of technical experts Expert knowledge of network technologies, protocols, and trends Strong analytical … Operating across 8 countries, Capita's 34,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We're a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run smoothly. Check out our website for more information What's in it for you More ❯

Engineer on a contract basis. Hybrid working - London based. Role * The First/Second Line Engineer will provide technical support to end-users, ensuring timely resolution of incidents and service requests.* Diagnose and troubleshoot hardware, software, and network issues across desktops, laptops, and mobile devices.* Escalate complex issues to Third line support or vendors when necessary, maintaining clear communication … Directory.* Support Office 365 applications, email configurations, and basic network connectivity.* Maintain accurate documentation of incidents, requests, and system configurations.* Contribute to continuous improvement initiatives, identifying opportunities to enhance service delivery. Profile * The First/Second Line Engineer will have proven experience providing end-user IT support within a professional or corporate environment.* Strong knowledge of Windows 10/ More ❯

Make Amazing Happen at CDW. Job Summary As a Software Renewals Team Leader at CDW, you'll lead a team of Software Renewals Specialists responsible for delivering exceptional customer service and operational excellence across software licensing renewals. You'll manage day-to-day performance, coach and develop your team, and ensure targets, KPIs, and SLAs are consistently met. This … renewals processes, vendor systems, and commercial operations. You'll collaborate closely with Sales, Pre-Sales, and Vendor partners to identify opportunities for growth, improve processes, and maintain high-quality service delivery. What You Will Do Lead, motivate, and coach the Software Renewals team to achieve performance goals and maintain high customer satisfaction. Act as the main point of escalation More ❯