976 to 1,000 of 1,942 Service Delivery Jobs

technology security strategy, roadmap, initiatives and compliance activities, reporting progress and outcomes clearly. Collaborate with stakeholders, cyber teams and the quality team to support delivery, business change, audit readiness and compliance. Managing security incidents, breaches, disaster recovery and business continuity activities to minimise risk and service disruption. Ensure … degree, together with the ability to operate effectively within a complex information technology environment . Extensive experience in audit and remediation management, information technology service delivery, management reporting, project management, customer service and office administration. Excellent interpersonal and written communication skills, strong planning, problem-solving and organisational ...

requirements and success metrics. Create quarterly and annual campaign roadmaps aligned with business priorities and revenue targets. Integrated Campaign Execution Manage the development and delivery of multi-channel, campaigns, creating content that resonates and is delivered across web, email, social media, digital advertising, webinars, analyst programmes, PR, events … market expert in the Professional & Business Services sector. Understand key industry and persona challenges including project profitability, resource utilisation, cash-flow management, service delivery efficiency, growth through acquisition, digital transformation and AI adoption. Collaborate with Product Marketing & PR agency to create compelling thought leadership and industry-specific narratives. ...

customer journeys across the customer lifecycle. As a Product Manager, you will own a specific customer journey spanning Sales, Quote, Order, Fulfilment, Service Change and Billing activities. You will be responsible for defining the vision, strategy and roadmap for your journey, ensuring customer, colleague and business outcomes are delivered … through effective collaboration across Product, Engineering, Architecture, Service and Commercial teams. Rather than owning an individual product, you will take accountability for the overall journey experience, bringing together capabilities, processes and stakeholders to deliver seamless end-to-end outcomes. You will play a key role in identifying pain points ...

customer journeys across the customer lifecycle. As a Product Manager, you will own a specific customer journey spanning Sales, Quote, Order, Fulfilment, Service Change and Billing activities. You will be responsible for defining the vision, strategy and roadmap for your journey, ensuring customer, colleague and business outcomes are delivered … through effective collaboration across Product, Engineering, Architecture, Service and Commercial teams. Rather than owning an individual product, you will take accountability for the overall journey experience, bringing together capabilities, processes and stakeholders to deliver seamless end-to-end outcomes. You will play a key role in identifying pain points ...

customer journeys across the customer lifecycle. As a Product Manager, you will own a specific customer journey spanning Sales, Quote, Order, Fulfilment, Service Change and Billing activities. You will be responsible for defining the vision, strategy and roadmap for your journey, ensuring customer, colleague and business outcomes are delivered … through effective collaboration across Product, Engineering, Architecture, Service and Commercial teams. Rather than owning an individual product, you will take accountability for the overall journey experience, bringing together capabilities, processes and stakeholders to deliver seamless end-to-end outcomes. You will play a key role in identifying pain points ...

data integrity, supporting projects, advising the business on SAP financial processes, and leading the technical setup for GBS SAP-related initiatives across entities and service centres. The role balances strategic SAP finance leadership with hands-on operational delivery, including ownership of financial system processes, controls, and continuous improvement … integrity. Support internal and external audits through the provision of reports, reconciliations, and control documentation. SAP Projects, Change & Transformation Lead SAP Finance design and delivery activities for business change initiatives, system enhancements, acquisitions, divestments, and regulatory changes. Partner with IT and external providers on upgrades, releases, and solution development. ...

solution strategy and technical expertise to create differentiated, commercially viable outcomes. The role supports the KAM organisation across pre-sales, solution design and project delivery, while positioning Ericsson as a trusted technology and thought‐leadership partner. About the opportunity The Market Area Europe, Middle East and Africa (EMEA) offers … solution areas, and provide targeted support to Customer Solution Responsible roles and Solution Architects. Coordinate closely with Customer Solution Managers, Commercial Management and delivery teams to maintain alignment on customer strategy, solution scope and execution priorities. Leverage EMEA Networks Practice Area expertise to shape product requirements, new product introduction ...

more central to delivering the seamless, high-quality experiences our members deserve. This role owns that agenda, bringing together strategy, governance, and hands‐on delivery to ensure our operational platforms are fit for today and ready for tomorrow. You’ll be joining a collaborative, cross‐functional environment where Member … Operations, Product, Engineering, Delivery, Process Design, and Data teams work in close partnership. The Systems and Tooling team sits within Member Operations and plays a critical enabling role across the business, with this position responsible for the strategic direction and day‐to‐day management of the function. ...

resolution.Lead technical knowledge, accreditation and product improvement activities, including vendor certifications, product testing, documentation creation and knowledge sharing across the wider business.Support business-critical service delivery through coaching, training and on-call support, helping to improve operational performance, reduce escalations and increase first-time resolution rates.Own complex case … management, including technical investigations, root cause analysis and stakeholder communications for high-priority incidents and service issues.Deliver against operational KPIs and continuous improvement objectives, ensuring high-quality support, service reliability and an exceptional customer experience.Essential Skills/ExperienceStrong technical aptitude, with proven experience supporting and troubleshooting enterprise voice ...

from start to finish. Maintain accurate and useful technical documentation covering client environments, configurations and processes. Work closely with wider technical teams to improve service delivery and resolve complex issues. Make effective use of AI tools and automation to improve efficiency and reduce repetitive manual work. Participate … This is a great opportunity for an experienced Support Engineer who wants a role that combines hands‐on technical work, client engagement and project delivery , rather than being purely desk‐based. You’ll have the opportunity to work across a varied range of technologies and environments, build strong client ...

Analyst, you'll monitor secure digital solutions in highly secure environments. You'll work alongside engineers, architects, and delivery specialists to develop technology that enables faster, safer decision‐making for critical operations. Your work may include: Leading shifts throughout 24/7 SOC Service Delivery Providing oversight … Review Vulnerability Scanning Reports, feeding results back into technical teams Review Secure Configurations, feeding back into technical teams for remediations of issues Generate recurring service and security reports for key stakeholders Feedback service improvement ideas to the SOC Manager Keep up-to-date with the latest security threats ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Security Delivery Lead Location: Farnborough (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful candidate must … Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligation The Security Delivery Lead is the senior security subject matter expert (SME) accountable for the development, implementation, and maintenance of the security assurance regime across the service. ...

across the public sector. Its Test, Learn and Grow (TLG) team sits at the heart of the government's initiative to innovate in public service delivery, collaborating with local authorities, mayoral strategic authorities, government departments, and the wider public sector across the United Kingdom to design, test … grow solutions that improve public service outcomes. The role The User-centred Design Lead is mapped to the Lead Service Designer role in the Government Digital and Data capability framework. It sits within the TLG programme and reports to the Head of Design. The role bridges policy, digital ...

model research role. Data science experience is valuable but secondary to production engineering and operational ownership. Your focus will be on driving new feature delivery, maintaining operational excellence, and collaborating on enhancements to our shared ML platform. In addition to technical expertise, this job requires strong collaboration skills. … including ML research engineers, product managers, and platform engineers—to deliver scalable, reliable, and low-latency ML solutions. What you’ll own Software and Service Delivery: Design, implement, and deploy software features, backend services, and APIs that operationalize ML models in production (with a focus on backend ...

organisation who are seeking an IT Manager to join their team. The IT Manager is responsible for leading the IT function to ensure effective delivery, support and strategic development of IT services across the organisation. The postholder will manage a team who is focused on optimising … expertise and operational oversight to company infrastructure, systems and networks; and develop effective working relationships with internal colleagues and external stakeholders Key Responsibilities: ICT service and Operations management Oversee the planning, implementation and maintenance of IT systems/networks Administration and optimisation of Microsoft 365 services. Manage SaaS applications ...

approach to data governance, ensuring our data remains high quality, trusted, well-defined and secure across the Group while enabling better decision-making and service delivery. As Data Governance Manager, you will lead the development and embedding of our Data Governance Framework, working collaboratively with data owners, data stewards ...

Catalyst Leader for Dowty, a GE Aerospace company, you will bridge the gap between cutting-edge data science and world-class aerospace product and service delivery. Reporting to the CDIO of GE Aerospace and the GM of the Dowty, you won’t just build models ...

sector to join our growing team. The ideal candidate will be responsible for collecting, interpreting, and analyzing data related to network performance, customer usage, service delivery, and operational efficiency. Your insights will help drive strategic decisions, improve service quality, and optimize business processes. Key Responsibilities: Analyze large … bandwidth usage, and customer churn. Develop dashboards and visualizations to communicate trends and insights to technical and non-technical stakeholders. Collaborate with engineering, customer service, and sales teams to identify data-driven improvements. Perform root cause analysis on service disruptions and recommend corrective actions. Support forecasting, capacity planning ...

needs, identifying opportunities for improvement and translating requirements into actionable recommendations. Designing and implementing technology operating models, capability frameworks and organisational structures. Supporting IT service management improvements, including ITIL-based approaches and service delivery transformation. Helping organisations transition towards product-based operating models, DevOps and value-stream … transformation. An understanding of technology organisational structures, capability models and operating model design. Experience in one or more of the following: IT service management, ITIL, transformation design and implementation, product-based ways of working or value stream mapping. Strong analytical and problem-solving skills, with the ability to assess ...

steady-state Change programmes, the PMO Analyst must adapt to the different rhythms of each phase — the high-intensity, milestone-driven cadence of transition delivery and the rolling, pipeline-driven cadence of continuous change.Key ResponsibilitiesMaintain the integrated programme plan, milestones, dependencies and key programme trackers.Collect, validate and analyse workstream … identify inconsistencies, risks and emerging trends.Strong communication and organisational skills, with the ability to manage multiple priorities and deadlines.Experience working in an IT service delivery or ITSM environment.Desirable:PRINCE2, APM, PMP, CAPM or P3O qualification.ITIL 4 Foundation.Experience with Power BI, ServiceNow, PPM tools or SharePoint.Experience supporting IT Transition ...

minimum 6 month contract role, although scope to go longer. Job Purpose Statement The role has the responsibility for all aspects of OT Infrastructure delivery, managed by the Renewables UK Centre of Excellence, in terms of ensuring the quality of the provided services to all areas of the Scottish … Power Renewables business to ensure they are available, secure, compliant, and operating within agreed service levels and risk acceptance. Support services are provisioned in accordance with the Iberdrola Global Group standard processes and procedures and using the Group Operational Support Tools (Service Management Toolset, Monitoring, Alerting, Service ...

needs have changed over time and ensure these are met across a variety of channels. Applies strategic thinking in how to provide the best service for the end user. Considers the political strategy and implications of any analyses and insights. Able to bring insight and expertise in how user … Bring together views, perspectives and diverse needs of stakeholders to gain a broader understanding of the issues surrounding policies and activities. Demonstrate positive customer service by understanding the complexity and diversity of customer needs and expectations. Deliver a high quality, efficient and cost effective service by considering ...

that underpin the end-user digital experience, ensuring these services are secure, resilient, supportable, and continually improved in alignment with University strategy and IT service management best practice. As the senior technical specialist for the Digital Workspace estate, you will help shape and develop the technical roadmap and future … maintain, and automate digital workspace environments. You will manage key relationships with internal stakeholders and maintain relationships with external technology vendors to ensure consistent service delivery and provide technical oversight for purchasing decisions. You will need excellent organisational and interpersonal skills, with the ability to interpret complex organisational ...

Zscaler, Netskope, paloalto, Broadcom ProxySG etc Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation … stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering patterns ...

lead a substantial team responsible for business-critical investment, risk and operational applications. This is a senior leadership position combining strategic application ownership, operational service delivery, supplier management and technology governance. The successful candidate will be responsible for ensuring the application estate is stable, secure and aligned with … wider business and technology strategy, while developing a high-performing team and driving continuous service improvement. This is a Hybrid role with 2-3 days/week in the office. What you'll be doing Leading and developing a large application management function, with responsibility for team performance, capability ...