976 to 1,000 of 1,893 Service Delivery Jobs

an integral role in providing strategic oversight and technical management across all ORBIT-related initiatives. Key Responsibilities: Technical Management & Oversight: Manage and oversee the technical aspects of the ORBIT service delivery. Ensure the effective operation and system health of the Appian environments provisioned to the ORBIT project. Maintain adherence to industry best practices and development standards. DEVOPS Tools Support … based solutions for emerging requirements. Stay up to date with new Appian capabilities and industry trends to ensure cutting-edge technical solutions. Qualifications: Proven experience in technical management and service delivery oversight in a complex IT environment. Extensive experience with Appian platforms and related tools, with a deep understanding of Appian health monitoring solutions. Strong familiarity with DEVOPS More ❯

connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. We're … you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. The role in a nutshell: As the Payroll Service Delivery Manager, you will manage client relationships, ensuring exceptional service and support while identifying growth opportunities. You'll oversee client portfolios, drive satisfaction, and contribute to the … operational meetings, discussions related to escalations or projects occur as committed Issues and requests are being managed according to committed timeframes Conduct monthly Operations Reviews Key Performance Indicator/Service Level Agreement Reporting Joint Escalation Matrices Arrange and facilitate Business Review Meetings (quarterly or semi-annually or annually) to establish deeper relationships Maintain recurring (but no less than monthly More ❯

connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. We're … you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. The role in a nutshell: As the Payroll Service Delivery Manager, you will manage client relationships, ensuring exceptional service and support while identifying growth opportunities. You'll oversee client portfolios, drive satisfaction, and contribute to the … operational meetings, discussions related to escalations or projects occur as committed Issues and requests are being managed according to committed timeframes Conduct monthly Operations Reviews Key Performance Indicator/Service Level Agreement Reporting Joint Escalation Matrices Arrange and facilitate Business Review Meetings (quarterly or semi-annually or annually) to establish deeper relationships Maintain recurring (but no less than monthly More ❯

Service Development Director, Enterprise Service Excellence (Consulting/Business Proposals background) Join to apply for the Service Development Director, Enterprise Service Excellence (Consulting/Business Proposals background) role at Boston Consulting Group (BCG) Service Development Director, Enterprise Service Excellence (Consulting/Business Proposals background) Join to apply for the Service Development Director, Enterprise … Service Excellence (Consulting/Business Proposals background) role at Boston Consulting Group (BCG) Get AI-powered advice on this job and more exclusive features. Locations : Lisbon | Canary Wharf Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best … Operations, Procurement & Payables, Travel, Meetings & Events, Case Team Services, ClientView, Real Estate, Executive Support Services, and Business Insights and Analytics; supported by transversal expertise in our product portfolios and Service Excellence teams. Approximately 70% of Enterprise Services employees are located in Delhi, with smaller concentrations in London, Boston, Madrid, Munich, and Atlanta. The Enterprise Services Excellence Team (ESXT) partners More ❯

ICT Core Systems Service Manager Location: Gloucester/Cheltenham Contract: Permanent Salary: Up to £54,000 This role is responsible for managing and supporting the organisation's core systems, including the transition to their new platform. It involves overseeing service performance, ensuring system stability, and working closely with internal teams, suppliers, and stakeholders to deliver effective ICT services. … strategic direction and ensure alignment with organisational goals. Oversee the stability, efficiency, and availability of core systems. Support the transition to the new RMS platform. Collaborate with project and delivery teams to ensure smooth service integration. Engage with diverse stakeholders, partners, and suppliers. Provide expert consultation on service delivery and project implementation. What We're Looking … For: Proven experience in a Service Management role. Strong stakeholder management and communication skills. Experience working with external partners and suppliers. Ability to lead through change and manage complex service transitions. More ❯

Radius is seeking an experienced Service Delivery Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP. This role is responsible for the day-to-day management of functional tasks relating to the successful and timely Service Delivery of Co-Lo and PWR activities, managing the delivery of all … of contractors and suppliers to agreed KPI’s, adopting a best-in-class approach and driving the organisation towards a 5 Star datacentre. To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to … deliver against agreed KPI and RFS objectives. Project Management: Identifies and manages resources needed for the planning, development and delivery of specified services, primarily rack and cage installations, secondarily providing support to the PWR team. Engages with and influences senior level stakeholders and project teams through change management processes, ensuring that the infrastructure is managed to provide agreed levels More ❯

Radius is seeking an experienced Datacentre Service Implementation Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP. This role is responsible for the day-to-day management of functional tasks relating to the successful and timely Service Delivery of Co-Lo and PWR activities, managing the delivery of all … of contractors and suppliers to agreed KPI’s, adopting a best-in-class approach and driving the organisation towards a 5 Star datacentre. To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to … deliver against agreed KPI and RFS objectives. Project Management: Identifies and manages resources needed for the planning, development and delivery of specified services, primarily rack and cage installations, secondarily providing support to the PWR team. Engages with and influences senior level stakeholders and project teams through change management processes, ensuring that the infrastructure is managed to provide agreed levels More ❯

Radius is seeking an experienced Datacentre Service Implementation Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP. This role is responsible for the day-to-day management of functional tasks relating to the successful and timely Service Delivery of Co-Lo and PWR activities, managing the delivery of all … of contractors and suppliers to agreed KPI’s, adopting a best-in-class approach and driving the organisation towards a 5 Star datacentre. To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to … deliver against agreed KPI and RFS objectives. Project Management: Identifies and manages resources needed for the planning, development and delivery of specified services, primarily rack and cage installations, secondarily providing support to the PWR team. Engages with and influences senior level stakeholders and project teams through change management processes, ensuring that the infrastructure is managed to provide agreed levels More ❯

Technical Delivery Manager £70,000 - 100,000 GBP Hybrid WORKING Location: Newcastle Upon Tyne, North East - United Kingdom Type: Permanent Role: Technical Delivery Manager Salary: £85,000 - £115,000 DOE Additional Package: 10% Bonus, Extensive Benefits Package Location: Newcastle upon Tyne Are you a Technical Delivery Manager looking for your next challenge? This is an exciting opportunity … to join a forward-thinking, customer-focused organisation at the forefront of IT service delivery and digital transformation. You'll be part of a collaborative, high-performing team that values innovation, ownership, and strong leadership. The environment is global, dynamic, and committed to continuous learning and improvement. As a Technical Delivery Manager , you'll play a vital … if you're passionate about technology, love solving problems, and excel at managing cross-functional teams while building trusted relationships with stakeholders at every level. Role Requirements: Lead IT delivery teams to provide reliable, high-quality technical services. Collaborate with customers and partners to design and deliver tailored solutions. Manage technical escalations, incidents, and troubleshooting with speed and precision. More ❯

This is a unique opportunity to join a thriving retail brand as they invest into their core functions, and are seeking to hire for an experienced IT Service Manager to join their Lincoln team. You will own all key areas of the IT Service function, taking responsibility for service transition and the best quality in delivery … its a fantastic place to build a career, and grow professionally within an environment that is collaborative, people-focused and meritocratic. Description As the successful candidate for the IT Service Manager position, you will be a critical part in the delivery of market-leading technology services across the organisation. You will ensure SLAs are consistently met and exceeded … driving a first-rate IT Service function for users, operating within an ITIL environment. Service Transition will be a central focus of the role, as the business are continuously looking to invest in best-in-class, high-quality services, and you will ensure smooth and seamless adoption of new services throughout the organisation as part of business critical More ❯

Select how often (in days) to receive an alert: Customer Delivery Manager Location: UK - Reading Job-ID: 213882 Contract type: Standard Business Unit: Customer Success & Service Delivery Life on the team In short - we drive the delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into … Group Delivery for Customers and Service Management. We are responsible for consistently delivering high quality competitive Group Delivery services, delighting our customers, and ensuring services are being delivered against measures that matter around quality and innovation. What you'll do As a Customer Delivery Manager (In-life) you will be responsible for the delivery of … services to one or more Computacenter customers. This may be part of a team of Customer Delivery Managers on a larger account, or you may take responsibility for the full scope of services on a smaller engagement or set of accounts. Within your area of responsibility, you will contribute to an effective governance model to manage the teams and More ❯

IT Service Integration Manager Hybrid/Birmingham Contract Outside IR35 VIQU have partnered with an organisation based in the West Midlands, who are seeking an IT Service Integration Manager for an initial 6-month contract. Role overview: This IT Service Integration Manager role is pivotal to ensuring the successful integration of IT services, systems, and processes across … multiple business areas. The IT Service Integration Manager will safeguard operational continuity and ensure IT services align with strategic business objectives. You will: Lead the management and delivery of IT services at a senior level, ensuring alignment with strategic goals and organisational requirements. Oversee the integration of diverse IT systems, processes, and services. Work closely with third-party … suppliers and consultancies to ensure services are delivered to the required standards. Ensure all service requirements, contractual obligations, SLAs, and KPIs are met consistently. Prepare, plan, and execute transition and integration phases to maintain operational efficiency throughout. Key skills & experience: Proven experience in managing IT service integration during periods of significant change or transformation. Strong background in IT More ❯

IT Service Integration Manager – Hybrid/Birmingham – Contract – Outside IR35 VIQU have partnered with an organisation based in the West Midlands, who are seeking an IT Service Integration Manager for an initial 6-month contract. Role overview: This IT Service Integration Manager role is pivotal to ensuring the successful integration of IT services, systems, and processes across … multiple business areas. The IT Service Integration Manager will safeguard operational continuity and ensure IT services align with strategic business objectives. You will: Lead the management and delivery of IT services at a senior level, ensuring alignment with strategic goals and organisational requirements. Oversee the integration of diverse IT systems, processes, and services. Work closely with third-party … suppliers and consultancies to ensure services are delivered to the required standards. Ensure all service requirements, contractual obligations, SLAs, and KPIs are met consistently. Prepare, plan, and execute transition and integration phases to maintain operational efficiency throughout. Key skills & experience: Proven experience in managing IT service integration during periods of significant change or transformation. Strong background in IT More ❯

Service Designer Remote £450–£500/day | Outside IR35 3-Month Rolling Contract (Long-Term Opportunity) A leading consultancy is looking to engage a Service Designer to support a high-impact government programme. This is a long-term, remote role suited to professionals with strong public sector experience and a track record of delivering in complex digital environments. … multidisciplinary teams to design and improve services that meet both user and business needs. You’ll be applying GDS principles to help shape strategic direction and ensure consistency across service touchpoints. This role is integral to aligning service delivery with user expectations, business goals, and wider government standards. Key Responsibilities: Design and map end-to-end services … in line with GDS service design standards Collaborate with Product Managers, User Researchers, Business Analysts, and Technical Architects Support discovery and alpha phases, including ideation, prototyping, and user testing Facilitate workshops using tools such as Mural and Miro Create clear documentation using Jira and Confluence Communicate design decisions effectively to both technical and non-technical stakeholders Required Experience: Extensive More ❯

Service Transition Lead ?? Cardiff (Hybrid Working) ?? £50,393 per annum + excellent benefits What You'll Do: Join a highly regarded organisation as a Service Transition Lead and play a pivotal role in ensuring the smooth introduction of new and evolving IT services into live environments. You'll be central to planning and coordinating the transition process, liaising … ll use your influencing skills to gain buy-in and ensure all elements of the change lifecycle are aligned with business needs. What You'll Bring: Proven experience in service transition within an IT service environment Strong understanding of ITIL service management processes (ITIL 4 Practitioner or equivalent essential) Background in working across project and service … organisation, and problem-solving abilities with excellent attention to detail Why You Should Apply: This is an opportunity to take ownership of a key function within a collaborative IT Service Delivery team. You'll work on meaningful projects, helping to shape the way new technologies and services are adopted. If you enjoy working in dynamic environments and have More ❯

Service Desk Analyst - £30,000 per annum - Leeds Principal IT are working with an industry leading and award-winning logistics company that are looking for a service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional … extensive knowledge covering all points below and has worked in a 1st/2nd line position for at least 2 years. Key Responsibilities: Providing support to internal staff via Service Desk portal & telephone. Accurate logging of incidents and service requests in the IT Service Management system. Diagnosing and resolving technical issues using remote support tools. Troubleshoot workstation … laptop, mobile phone, and printer issues. Providing clear communication on the status of requests to the requester. Ensuring the Service Desk tickets are continually up to date and being actively monitored and progressed through the system. Escalating incidents and service requests to management or third-party suppliers to ensure service level agreements (SLAs) are met. Escalating issues More ❯

Select how often (in days) to receive an alert: Service Architect Location: UK - Mobile England Job-ID: 214179 Contract type: Standard Business Unit: Customer Success & Service Delivery Life on the team At Computacenter, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. We are committed to building supportive and rewarding relationships, celebrating success … and treating everyone with respect. Our focus is on putting customers first, keeping our promises, and considering long-term sustainability in all our decisions. We are looking for a Service Architect to join our Customer Service Design function. The Customer Service Design (CSD) team architects all of Computacenter's Managed Services Customer opportunities, delivering market-leading service solutions across our core capabilities within Lifecycle, Workplace, and Enterprise. Our Service Architecture group is aligned with our portfolio and provides detailed service design and commercial constructs to meet customer needs. The dynamic team is located across Europe and India and brings a wealth of experience and a wide range of skills. As part of the Service More ❯

Job Title Field Service Engineer IGT Job Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today Philips' purpose has never been more relevant. The world and our customers' needs are changing faster than ever before and while we are proud of what we do already, we know … do more. That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs. The purpose of this Field Service Engineer is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to work both individually and as part of … and software system failures using established procedures and information. Determining most cost effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by 7 working pattern. You are a part of a regional team of collaborative Field Service Engineers More ❯

way complex, large-scale systems are designed, delivered, and sustained-enhancing client outcomes, improving lives, and changing the world for the better. The role of a Fire Alarm Senior Service Technician represents the highest level of technical expertise and leadership in fire alarm system servicing. This is a senior position within the team, responsible for leading complex projects, providing … to plan, execute, and oversee large-scale projects involving fire alarm systems. Conduct thorough system assessments, analyze performance data, and recommend system enhancements for maximum efficiency. Emphasize safety, quality service delivery, and customer satisfaction in all service activities, demonstrating a commitment to excellence and professionalism. Serve as a subject matter expert and provide remote assistance to team … members, acting as the quality control authority for assessing their work. Prepare, review, and assess documentation related to fire alarm system installation, service, and maintenance, including installation plans, commissioning plans, testing plans, and schedules. This is not intended to be an all-inclusive list of job duties and responsibilities. Other duties, responsibilities, and activities may change or be assigned More ❯

work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. The role of a Fire Alarm Senior Service Technician represents the highest level of technical expertise and leadership in fire alarm system servicing. This is a senior position within the team, responsible for leading complex projects, providing … to plan, execute, and oversee large-scale projects involving fire alarm systems. Conduct thorough system assessments, analyze performance data, and recommend system enhancements for maximum efficiency. Emphasize safety, quality service delivery, and customer satisfaction in all service activities, demonstrating a commitment to excellence and professionalism. Serve as a subject matter expert and provide remote assistance to team … members, acting as the quality control authority for assessing their work. Prepare, review, and assess documentation related to fire alarm system installation, service, and maintenance, including installation plans, commissioning plans, testing plans, and schedules. This is not intended to be an all-inclusive list of job duties and responsibilities. Other duties, responsibilities, and activities may change or be assigned More ❯

Midweight Public Sector Service Designer Why Join frog Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand … being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What You'll Be Doing The Service Designer will be part of a skilled multidisciplinary team leading on the strategic design, prototyping and build of excellent public services. You'll collaboratively build cross-government services that … problems, focussing on the design of services at scale. In frog we're building a new capability to work at the cutting edge of policy design. We need strategic service designers that understand the policy lifecycle and how to: test iterate and improve policy in the same way you would a digital service. If you're not entirely sure More ❯

of life. By integrating seamlessly with telecom, electrical, and security systems, this team enhances the resiliency and operational readiness of critical facilities. The role of a Fire Alarm Senior Service Technician represents the highest level of technical expertise and leadership in fire alarm system servicing. This is a senior position within the team, responsible for leading complex projects, providing … to plan, execute, and oversee large-scale projects involving fire alarm systems. Conduct thorough system assessments, analyze performance data, and recommend system enhancements for maximum efficiency. Emphasize safety, quality service delivery, and customer satisfaction in all service activities, demonstrating a commitment to excellence and professionalism. Serve as a subject matter expert and provide remote assistance to team … members, acting as the quality control authority for assessing their work. Prepare, review, and assess documentation related to fire alarm system installation, service, and maintenance, including installation plans, commissioning plans, testing plans, and schedules. This is not intended to be an all-inclusive list of job duties and responsibilities. Other duties, responsibilities, and activities may change or be assigned More ❯

being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What You'll Be Doing The Service Designer will be part of a skilled multidisciplinary team leading on the strategic design, prototyping and build of excellent public services. You'll collaboratively build cross-government services that … problems, focussing on the design of services at scale. In frog we're building a new capability to work at the cutting edge of policy design. We need strategic service designers that understand the policy lifecycle and how to: test iterate and improve policy in the same way you would a digital service. If you're not entirely sure … and show policy people a new way of working. You're able to evangelise public policy design at all levels of government. An Overview Of The Role As a service designer, you'll be an expert in: Zooming out on the wider context, focus on policy outcomes and zoom in on what people need Designing in a user-centred More ❯

We're recruiting a Customer Service Manager (CSM) for a fast-paced customer-centric business. This leadership role oversees the day-to-day operations of the Service Desk, ensuring customers receive outstanding support and care while continually improving service levels and team performance. The ideal candidate would have; Proven leadership in customer service or service desk environments, with experience managing teams, coaching team leads, and continuously raising the bar for what "good" looks like in service delivery. Strong focus on performance and accuracy , able to track and report on KPIs, manage high ticket volumes, and ensure quality assurance across all channels while meeting SLAs. Passionate about developing people , especially in professional communication-skilled … with the ability to plan ahead, identify improvement opportunities, and present clear data-driven insights to senior leadership. This is a great opportunity to lead a growing team, drive service excellence, and make a visible impact in a collaborative and high-performance environment. ACS are recruiting for a Customer Service Manager . If you feel that you have More ❯

We're recruiting a Customer Service Manager (CSM) for a fast-paced customer-centric business. This leadership role oversees the day-to-day operations of the Service Desk, ensuring customers receive outstanding support and care while continually improving service levels and team performance. The ideal candidate would have; Proven leadership in customer service or service desk environments, with experience managing teams, coaching team leads, and continuously raising the bar for what "good" looks like in service delivery. Strong focus on performance and accuracy , able to track and report on KPIs, manage high ticket volumes, and ensure quality assurance across all channels while meeting SLAs. Passionate about developing people , especially in professional communication-skilled … with the ability to plan ahead, identify improvement opportunities, and present clear data-driven insights to senior leadership. This is a great opportunity to lead a growing team, drive service excellence, and make a visible impact in a collaborative and high-performance environment. ACS are recruiting for a Customer Service Manager . If you feel that you have More ❯