Customer Analyst Contract Job Trends in London

Customer Analyst
England > London

The median Customer Analyst daily rate in London is £450, according to job vacancies posted in the 6 months leading up to 26 September 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Sep 2025
Same period 2024 Same period 2023
Rank 362 395 450
Rank change year-on-year +33 +55 +117
Contract jobs requiring a Customer Analyst 7 2 9
As % of all contract jobs advertised in London 0.052% 0.012% 0.042%
As % of the Job Titles category 0.056% 0.013% 0.044%
Number of daily rates quoted 4 2 6
10th Percentile £239 £436 £214
25th Percentile £351 £444 £263
Median daily rate (50th Percentile) £450 £463 £278
Median % change year-on-year -2.70% +66.67% -49.55%
75th Percentile £489 £481 £348
90th Percentile £491 £489 £428
England median daily rate £325 £488 £278
% change year-on-year -33.33% +75.68% -48.37%

All Contract IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 12,502 15,312 20,443
% of contract IT jobs with a recognized job title 92.73% 93.93% 94.27%
Number of daily rates quoted 8,359 10,108 14,905
10th Percentile £331 £342 £350
25th Percentile £425 £450 £463
Median daily rate (50th Percentile) £545 £550 £575
Median % change year-on-year -0.91% -4.35% -
75th Percentile £669 £675 £688
90th Percentile £775 £800 £800
England median daily rate £510 £525 £545
% change year-on-year -2.86% -3.67% -0.91%
Number of hourly rates quoted 203 181 224
10th Percentile £17.00 £17.50 £18.21
25th Percentile £22.83 £23.80 £22.28
Median hourly rate £28.15 £35.00 £37.42
Median % change year-on-year -19.57% -6.47% +20.71%
75th Percentile £48.50 £57.50 £60.00
90th Percentile £65.46 £75.00 £76.18
England median hourly rate £25.15 £45.00 £45.00
% change year-on-year -44.11% - +73.08%

Customer Analyst
Job Vacancy Trend in London

Job postings that featured Customer Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Customer Analyst in London

Customer Analyst
Daily Rate Trend in London

Contractor daily rate distribution trend for Customer Analyst job vacancies in London.

Contractor daily rate distribution trend for Customer Analyst job vacancies in London

Customer Analyst
Daily Rate Histogram in London

Daily rate distribution for jobs citing Customer Analyst in London over the 6 months to 26 September 2025.

Daily rate histogram for Customer Analyst in London

Customer Analyst
Hourly Rate Trend in London

Contractor hourly rate distribution trend for Customer Analyst job vacancies in London.

Contractor hourly rate distribution trend for Customer Analyst job vacancies in London

Customer Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Analyst within the London region over the 6 months to 26 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +9 1 £475 -2.56% 6
North London - 1 - -
West London - 1 £425 -
Customer Analyst
England

Customer Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 26 September 2025, Customer Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Customer Analyst in the job title.

1 3 (42.86%) Agile
1 3 (42.86%) Marketing
2 2 (28.57%) Customer Service
2 2 (28.57%) Social Skills
2 2 (28.57%) Analytics
2 2 (28.57%) Data Analysis
2 2 (28.57%) Power Platform
2 2 (28.57%) Customer Engagement
2 2 (28.57%) Power BI
2 2 (28.57%) Adobe
2 2 (28.57%) SQL
2 2 (28.57%) Python
2 2 (28.57%) Data Modelling
2 2 (28.57%) Business Intelligence
3 1 (14.29%) Microsoft
3 1 (14.29%) ETL
3 1 (14.29%) ATM
3 1 (14.29%) CRM
3 1 (14.29%) Oracle
3 1 (14.29%) GIS
3 1 (14.29%) Magik
3 1 (14.29%) Smallworld
3 1 (14.29%) GAP Analysis
3 1 (14.29%) Oracle EBS
3 1 (14.29%) Finance
3 1 (14.29%) Stakeholder Management
3 1 (14.29%) Business Analysis
3 1 (14.29%) Web Analytics
3 1 (14.29%) Google
3 1 (14.29%) Dynamics CRM

Customer Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Smallworld
Business Applications
1 1 (14.29%) Dynamics CRM
1 1 (14.29%) Oracle EBS
1 1 (14.29%) Oracle EBS R12
Cloud Services
1 2 (28.57%) Power Platform
2 1 (14.29%) Adobe Analytics
2 1 (14.29%) Dynamics 365
2 1 (14.29%) Google Analytics
2 1 (14.29%) Power Automate
2 1 (14.29%) PowerApps
Communications & Networking
1 1 (14.29%) ATM
Database & Business Intelligence
1 2 (28.57%) Power BI
2 1 (14.29%) GIS
2 1 (14.29%) Tableau
Development Applications
1 1 (14.29%) JIRA
General
1 3 (42.86%) Marketing
2 2 (28.57%) Social Skills
3 1 (14.29%) Analytical Skills
3 1 (14.29%) Banking
3 1 (14.29%) Billing
3 1 (14.29%) Corporate Banking
3 1 (14.29%) Finance
3 1 (14.29%) Investment Banking
3 1 (14.29%) Retail
3 1 (14.29%) Retail Banking
Miscellaneous
1 1 (14.29%) Greenfield Project
1 1 (14.29%) Marketing Technology
Processes & Methodologies
1 3 (42.86%) Agile
2 2 (28.57%) Analytics
2 2 (28.57%) Business Intelligence
2 2 (28.57%) Customer Engagement
2 2 (28.57%) Customer Service
2 2 (28.57%) Data Analysis
2 2 (28.57%) Data Modelling
3 1 (14.29%) Actionable Insight
3 1 (14.29%) Backlog Management
3 1 (14.29%) Backlog Prioritisation
3 1 (14.29%) Customer Experience
3 1 (14.29%) Customer Journey Map
3 1 (14.29%) Data Collection
3 1 (14.29%) Incident Response
3 1 (14.29%) Journey Map
3 1 (14.29%) Knowledge Engineering
3 1 (14.29%) Predictive Analysis
3 1 (14.29%) Requirements Gathering
3 1 (14.29%) Scenario Testing
3 1 (14.29%) Technology Transformation
Programming Languages
1 2 (28.57%) Python
1 2 (28.57%) SQL
2 1 (14.29%) Magik
2 1 (14.29%) R
Qualifications
1 1 (14.29%) BPSS Clearance
1 1 (14.29%) Degree
Quality Assurance & Compliance
1 1 (14.29%) GDPR
Vendors
1 2 (28.57%) Adobe
2 1 (14.29%) Genesys
2 1 (14.29%) Google
2 1 (14.29%) Microsoft
2 1 (14.29%) Oracle