Period
to 22 November 2017

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ISO/IEC 20000 (supersedes BS 15000)
England > London
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 597 578 602
Rank change year-on-year -19 +24 -25
Contract jobs citing ISO/IEC 20000 42 30 11
As % of all contract IT jobs advertised in London 0.089% 0.066% 0.024%
As % of the Quality Assurance & Compliance category 0.68% 0.59% 0.20%
Number of daily rates quoted 34 23 3
London median daily rate £225 £520 £475
Median daily rate % change year-on-year -56.73% +9.47% +40.74%
10th Percentile £191 £453 £428
90th Percentile £438 £588 £508
England median daily rate £360 £400 £400
% change year-on-year -10.00% - +14.29%
Number of hourly rates quoted 1 0 0
London median hourly rate £32.00 - -
England median hourly rate £50.00 £41.00 £42.50
% change year-on-year +21.95% -3.53% -

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
London
Contract vacancies with a requirement for quality assurance or compliance skills 6143 5122 5455
As % of all contract IT jobs advertised in London 13.03% 11.32% 11.80%
Number of daily rates quoted 4394 3587 3788
London median daily rate £480 £460 £450
Median daily rate % change year-on-year +4.35% +2.22% +5.88%
10th Percentile £300 £270 £258
90th Percentile £675 £646 £625
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 76 67 65
London median hourly rate £20.00 £20.00 £21.50
Median hourly rate % change year-on-year - -6.98% +13.16%
10th Percentile £12.26 £12.40 £13.50
90th Percentile £53.75 £58.63 £72.75
England median hourly rate £20.00 £22.84 £21.67
% change year-on-year -12.42% +5.40% +11.10%

ISO/IEC 20000
Job Vacancy Trend in London

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised in London.

Job vacancy trend for ISO/IEC 20000 in London

ISO/IEC 20000
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ISO/IEC 20000 in London.

Contractor daily rate trend for ISO/IEC 20000 in London

ISO/IEC 20000
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing ISO/IEC 20000 in London over the 6 months to 22 November 2017.

Contractor daily rate histogram for ISO/IEC 20000 in London

ISO/IEC 20000
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ISO/IEC 20000 in London.

Contractor hourly rate trend for ISO/IEC 20000 in London

ISO/IEC 20000
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the London region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -10 6 £425 -19.05% 1
North London - 3 £450 -
West London - 2 £593 -
ISO/IEC 20000
England

For the 6 months to 22 November 2017, IT contractor jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for ISO/IEC 20000.

1 42 (100.00%) ITIL
2 35 (83.33%) Service Management
3 24 (57.14%) Active Directory
4 23 (54.76%) Configuration Management
4 23 (54.76%) ITIL Certification
4 23 (54.76%) ISO 9001
4 23 (54.76%) SLA
4 23 (54.76%) Banking
4 23 (54.76%) International Banking
5 17 (40.48%) Change Management
6 9 (21.43%) ITIL V3
7 8 (19.05%) Service Delivery
7 8 (19.05%) Finance
7 8 (19.05%) Project Management
8 5 (11.90%) Analytical Skills
9 4 (9.52%) Data Protection
9 4 (9.52%) SC Cleared
9 4 (9.52%) Security Cleared
9 4 (9.52%) Pharmaceutical
9 4 (9.52%) ITSM
9 4 (9.52%) Management Information System
10 3 (7.14%) Information Security
10 3 (7.14%) CISSP
10 3 (7.14%) Tivoli Storage Manager
10 3 (7.14%) PRINCE2
10 3 (7.14%) Agile Software Development
10 3 (7.14%) Operations Management
10 3 (7.14%) Data Protection Act
10 3 (7.14%) DV Cleared
10 3 (7.14%) ISO/IEC 27001

ISO/IEC 20000
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.76%) CMS
1 2 (4.76%) Confluence
1 2 (4.76%) Documentum
2 1 (2.38%) Apache
Cloud Services
1 1 (2.38%) Google Drive
Communications & Networking
1 1 (2.38%) Firewall
1 1 (2.38%) FTP
1 1 (2.38%) PuTTY
Database & Business Intelligence
1 1 (2.38%) Informix
1 1 (2.38%) MySQL
1 1 (2.38%) PostgreSQL
1 1 (2.38%) SQL Server
Development Applications
1 2 (4.76%) JIRA
General
1 23 (54.76%) Banking
1 23 (54.76%) International Banking
2 8 (19.05%) Finance
3 4 (9.52%) Pharmaceutical
4 2 (4.76%) Manufacturing
5 1 (2.38%) Legal
Job Titles
1 24 (57.14%) Analyst
2 23 (54.76%) Service Analyst
2 23 (54.76%) Service Desk Analyst
3 17 (40.48%) Banking Analyst
3 17 (40.48%) ITIL Service Analyst
3 17 (40.48%) ITIL Service Desk Analyst
4 6 (14.29%) Consultant
5 4 (9.52%) IT Consultant
5 4 (9.52%) ITIL Manager
5 4 (9.52%) Service Manager
6 3 (7.14%) Architect
6 3 (7.14%) Implementation Consultant
6 3 (7.14%) ITIL Service Manager
6 3 (7.14%) Service Architect
6 3 (7.14%) Service Implementation Consultant
6 3 (7.14%) Supplier Manager
7 2 (4.76%) Delivery Manager
7 2 (4.76%) Project Manager
7 2 (4.76%) Security Consultant
7 2 (4.76%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (2.38%) LAMP
1 1 (2.38%) LAPP Stack
1 1 (2.38%) XML
Miscellaneous
1 5 (11.90%) Analytical Skills
2 4 (9.52%) Management Information System
3 3 (7.14%) Data Protection Act
4 2 (4.76%) FMCG
4 2 (4.76%) PMI
4 2 (4.76%) SCADA
5 1 (2.38%) Clustering
5 1 (2.38%) Data Centre
5 1 (2.38%) iPad
5 1 (2.38%) iPhone
5 1 (2.38%) Pharmacovigilance
Operating Systems
1 1 (2.38%) Android
1 1 (2.38%) Apple iOS
1 1 (2.38%) Linux
1 1 (2.38%) Red Hat Enterprise Linux
1 1 (2.38%) Solaris
1 1 (2.38%) Unix
1 1 (2.38%) Windows
Processes & Methodologies
1 42 (100.00%) ITIL
2 35 (83.33%) Service Management
3 23 (54.76%) Configuration Management
4 17 (40.48%) Change Management
5 9 (21.43%) ITIL V3
6 8 (19.05%) Project Management
6 8 (19.05%) Service Delivery
7 4 (9.52%) Data Protection
7 4 (9.52%) ITSM
8 3 (7.14%) Agile Software Development
8 3 (7.14%) Contract Management
8 3 (7.14%) Information Assurance
8 3 (7.14%) Information Security
8 3 (7.14%) Operations Management
8 3 (7.14%) PRINCE2
9 2 (4.76%) Data Acquisition
9 2 (4.76%) IT Audit
9 2 (4.76%) Performance Management
9 2 (4.76%) Presales
9 2 (4.76%) Transition Management
Programming Languages
1 2 (4.76%) Java
2 1 (2.38%) PHP
2 1 (2.38%) SQL
Qualifications
1 23 (54.76%) ITIL Certification
2 4 (9.52%) SC Cleared
2 4 (9.52%) Security Cleared
3 3 (7.14%) CISSP
3 3 (7.14%) DV Cleared
4 2 (4.76%) CAPM
4 2 (4.76%) CISA
4 2 (4.76%) Degree
4 2 (4.76%) GIAC
4 2 (4.76%) PMI Certification
4 2 (4.76%) PMP
4 2 (4.76%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 23 (54.76%) ISO 9001
1 23 (54.76%) SLA
2 3 (7.14%) ISO/IEC 27001
3 2 (4.76%) COBIT
4 1 (2.38%) EFQM
4 1 (2.38%) ISAE 3402
4 1 (2.38%) PCI DSS
System Software
1 24 (57.14%) Active Directory
Systems Management
1 3 (7.14%) Tivoli Storage Manager
2 1 (2.38%) Nagios
2 1 (2.38%) Opsview
2 1 (2.38%) ZABBIX
Vendors
1 2 (4.76%) Atlassian
1 2 (4.76%) Capita
2 1 (2.38%) Google
2 1 (2.38%) Red Hat
2 1 (2.38%) SolarWinds
2 1 (2.38%) Sybase