Period
to 25 July 2017

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 25 July 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ISO/IEC 20000 (supersedes BS 15000)
England > London
6 months to
25 Jul 2017
Same period 2016 Same period 2015
Rank 563 565 573
Rank change year-on-year +2 +8 +17
Contract jobs citing ISO/IEC 20000 21 42 31
As % of all contract IT jobs advertised in London 0.050% 0.092% 0.067%
As % of the Quality Assurance & Compliance category 0.42% 0.86% 0.58%
Number of daily rates quoted 10 34 24
London median daily rate £423 £568 £390
Median daily rate % change year-on-year -25.46% +45.51% +14.29%
10th Percentile £319 £437 £256
90th Percentile £490 £650 £488
England median daily rate £375 £463 £423
% change year-on-year -18.92% +9.47% +17.36%
Number of hourly rates quoted 0 0 0
London median hourly rate - - -
England median hourly rate £17.00 £17.00 £40.00
% change year-on-year - -57.50% -77.14%

ISO/IEC 20000 is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for quality assurance and compliance skills.

Contract Quality Assurance & Compliance Skills
London
Contract job vacancies with a requirement for quality assurance and compliance skills 5041 4876 5353
As % of all contract IT job vacancies advertised in London 12.02% 10.73% 11.49%
Number of daily rates quoted 3577 3474 3851
London median daily rate £494 £450 £450
Median daily rate % change year-on-year +9.78% - +5.88%
10th Percentile £300 £263 £256
90th Percentile £675 £638 £625
England median daily rate £450 £413 £400
% change year-on-year +8.96% +3.25% -
Number of hourly rates quoted 59 51 52
London median hourly rate £20.00 £21.00 £20.00
Median hourly rate % change year-on-year -4.76% +5.00% -
10th Percentile £12.80 £13.50 £13.50
90th Percentile £50.00 £43.75 £121.75
England median hourly rate £19.50 £22.50 £21.50
% change year-on-year -13.33% +4.65% +7.50%

ISO/IEC 20000
Job Vacancy Trend in London

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised in London.

Job vacancy trend for ISO/IEC 20000 in London

ISO/IEC 20000
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ISO/IEC 20000 in London.

Contractor daily rate trend for ISO/IEC 20000 in London

ISO/IEC 20000
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing ISO/IEC 20000 in London over the 6 months to 25 July 2017.

Contractor daily rate histogram for ISO/IEC 20000 in London

ISO/IEC 20000
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ISO/IEC 20000 in London.

Contractor hourly rate trend for ISO/IEC 20000 in London

ISO/IEC 20000
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the London region over the 6 months to 25 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
North London - 5 £450 - 1
Central London +1 4 £424 -26.26%
East London - 1 - -
ISO/IEC 20000
England

For the 6 months to 25 July 2017, IT contractor jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for ISO/IEC 20000.

1 19 (90.48%) ITIL
2 17 (80.95%) Service Management
3 14 (66.67%) Service Delivery
4 12 (57.14%) Finance
4 12 (57.14%) ITIL V3
5 10 (47.62%) PRINCE2
6 8 (38.10%) Agile Software Development
7 7 (33.33%) ITSM
7 7 (33.33%) SC Cleared
7 7 (33.33%) Security Cleared
8 6 (28.57%) Transition Management
8 6 (28.57%) Analytical Skills
8 6 (28.57%) Management Information System
8 6 (28.57%) Project Management
8 6 (28.57%) Data Protection
9 5 (23.81%) Data Protection Act
9 5 (23.81%) Contract Management
9 5 (23.81%) Continuous Improvement
9 5 (23.81%) DV Cleared
9 5 (23.81%) Information Assurance
10 4 (19.05%) Service Design
10 4 (19.05%) Degree
10 4 (19.05%) PRINCE2 Practitioner
11 3 (14.29%) Stakeholder Management
11 3 (14.29%) Quality Management
11 3 (14.29%) Balanced Scorecard
11 3 (14.29%) EFQM
11 3 (14.29%) Scorecard
11 3 (14.29%) Performance Improvement
12 2 (9.52%) Confluence

ISO/IEC 20000
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.52%) CMS
1 2 (9.52%) Confluence
1 2 (9.52%) Documentum
Communications & Networking
1 1 (4.76%) LAN
1 1 (4.76%) WAN
Development Applications
1 2 (9.52%) JIRA
General
1 12 (57.14%) Finance
2 2 (9.52%) Telecoms
3 1 (4.76%) Banking
3 1 (4.76%) Games
3 1 (4.76%) Investment Banking
3 1 (4.76%) Pharmaceutical
Job Titles
1 7 (33.33%) Service Manager
2 5 (23.81%) Supplier Manager
3 4 (19.05%) ITIL Manager
4 3 (14.29%) ITIL Service Manager
5 2 (9.52%) Architect
5 2 (9.52%) Consultant
5 2 (9.52%) Project Manager
5 2 (9.52%) Release Manager
5 2 (9.52%) Transition Manager
6 1 (4.76%) Analyst
6 1 (4.76%) Delivery Manager
6 1 (4.76%) IT Manager
6 1 (4.76%) IT Project Manager
6 1 (4.76%) ITIL Consultant
6 1 (4.76%) Junior
6 1 (4.76%) Junior Project Manager
6 1 (4.76%) PRINCE2 Project Manager
6 1 (4.76%) Relationships Manager
6 1 (4.76%) Service Analyst
6 1 (4.76%) Services Delivery Manager
Miscellaneous
1 6 (28.57%) Analytical Skills
1 6 (28.57%) Management Information System
2 5 (23.81%) Data Protection Act
3 2 (9.52%) PMI
4 1 (4.76%) Pharmacovigilance
Processes & Methodologies
1 19 (90.48%) ITIL
2 17 (80.95%) Service Management
3 14 (66.67%) Service Delivery
4 12 (57.14%) ITIL V3
5 10 (47.62%) PRINCE2
6 8 (38.10%) Agile Software Development
7 7 (33.33%) ITSM
8 6 (28.57%) Data Protection
8 6 (28.57%) Project Management
8 6 (28.57%) Transition Management
9 5 (23.81%) Continuous Improvement
9 5 (23.81%) Contract Management
9 5 (23.81%) Information Assurance
10 4 (19.05%) Service Design
11 3 (14.29%) Balanced Scorecard
11 3 (14.29%) Performance Improvement
11 3 (14.29%) Quality Management
11 3 (14.29%) Scorecard
11 3 (14.29%) Stakeholder Management
12 2 (9.52%) Disaster Recovery
Programming Languages
1 2 (9.52%) Java
Qualifications
1 7 (33.33%) SC Cleared
1 7 (33.33%) Security Cleared
2 5 (23.81%) DV Cleared
3 4 (19.05%) Degree
3 4 (19.05%) PRINCE2 Practitioner
4 2 (9.52%) CAPM
4 2 (9.52%) PMI Certification
4 2 (9.52%) PMP
5 1 (4.76%) ITIL Certification
Quality Assurance & Compliance
1 3 (14.29%) EFQM
2 2 (9.52%) COBIT
2 2 (9.52%) ISO 9000
2 2 (9.52%) ISO 9001
2 2 (9.52%) ISO/IEC 19770
Systems Management
1 1 (4.76%) Tivoli Storage Manager
Vendors
1 2 (9.52%) Atlassian
2 1 (4.76%) SAP
2 1 (4.76%) ServiceNow