Period
to 27 November 2021

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 27 November 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ISO/IEC 20000 (supersedes BS 15000)
England > London
6 months to
27 Nov 2021
Same period 2020 Same period 2019
Rank 560 372 545
Rank change year-on-year -188 +173 +97
Contract jobs citing ISO/IEC 20000 23 14 13
As % of all contract jobs advertised in London 0.061% 0.088% 0.037%
As % of the Quality Assurance & Compliance category 0.49% 0.76% 0.34%
Number of daily rates quoted 12 14 11
10th Percentile £422 £248 £417
25th Percentile £443 £289 £421
Median daily rate (50th Percentile) £475 £419 £450
Median % change year-on-year +13.43% -6.94% -9.09%
75th Percentile £608 £450 £481
90th Percentile £624 £562 £488
England median daily rate £458 £450 £425
% change year-on-year +1.78% +5.88% -10.53%

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
London
Contract vacancies with a requirement for quality assurance or compliance skills 4,720 1,846 3,785
As % of all contract IT jobs advertised in London 12.58% 11.64% 10.75%
Number of daily rates quoted 3,243 1,286 2,654
10th Percentile £338 £306 £300
25th Percentile £431 £400 £388
Median daily rate (50th Percentile) £550 £500 £488
Median % change year-on-year +10.00% +2.56% +2.63%
75th Percentile £638 £588 £575
90th Percentile £725 £663 £669
England median daily rate £500 £475 £450
% change year-on-year +5.26% +5.56% -
Number of hourly rates quoted 41 7 53
10th Percentile £16.08 £19.18 £12.00
25th Percentile £21.75 £21.00 £13.00
Median hourly rate £27.00 £26.22 £18.50
Median % change year-on-year +2.97% +41.73% -23.27%
75th Percentile £33.00 £39.07 £28.00
90th Percentile £46.50 £51.73 £42.35
England median hourly rate £21.00 £22.25 £20.21
% change year-on-year -5.62% +10.12% -2.85%

ISO/IEC 20000
Job Vacancy Trend in London

Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised in London.

Job vacancy trend for ISO/IEC 20000 in London

ISO/IEC 20000
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing ISO/IEC 20000 in London.

Daily rate trend for ISO/IEC 20000 in London

ISO/IEC 20000
Daily Rate Histogram in London

Daily rate distribution for jobs citing ISO/IEC 20000 in London over the 6 months to 27 November 2021.

Daily rate histogram for ISO/IEC 20000 in London

ISO/IEC 20000
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing ISO/IEC 20000 in London.

Hourly rate trend for ISO/IEC 20000 in London

ISO/IEC 20000
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the London region over the 6 months to 27 November 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -58 2 £600 +23.71%
ISO/IEC 20000
England

For the 6 months to 27 November 2021, IT contractor jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ISO/IEC 20000.

1 23 (100.00%) ITIL
2 11 (47.83%) COBIT
2 11 (47.83%) JIRA
3 10 (43.48%) Agile Software Development
4 9 (39.13%) Lean Six Sigma
4 9 (39.13%) Continuous Improvement
4 9 (39.13%) Six Sigma
4 9 (39.13%) Service Delivery
5 8 (34.78%) AWS
6 7 (30.43%) Confluence
6 7 (30.43%) Project Delivery
7 6 (26.09%) Public Sector
7 6 (26.09%) Technology Roadmap
7 6 (26.09%) TOGAF
7 6 (26.09%) ITSM
7 6 (26.09%) Service Management
7 6 (26.09%) HP
8 5 (21.74%) Red Hat
8 5 (21.74%) Linux
8 5 (21.74%) Ansible
8 5 (21.74%) Red Hat Enterprise Linux
8 5 (21.74%) Problem-Solving
8 5 (21.74%) Service Design
8 5 (21.74%) Terraform
9 4 (17.39%) Data Centre
9 4 (17.39%) BPSS Clearance
9 4 (17.39%) Analytical Skills
9 4 (17.39%) Server Building
9 4 (17.39%) Scorecard
9 4 (17.39%) Scaled Agile Framework

ISO/IEC 20000
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (30.43%) Confluence
2 3 (13.04%) Adobe Experience Manager
2 3 (13.04%) Tomcat
2 3 (13.04%) WebLogic
3 1 (4.35%) Oracle Workflow
3 1 (4.35%) SharePoint
Applications
1 2 (8.70%) Microsoft PowerPoint
Cloud Services
1 8 (34.78%) AWS
2 3 (13.04%) Twilio
3 2 (8.70%) Azure
4 1 (4.35%) GCP
4 1 (4.35%) Microsoft 365
Communications & Networking
1 2 (8.70%) Firewall
1 2 (8.70%) LAN
1 2 (8.70%) WAN
Database & Business Intelligence
1 3 (13.04%) Oracle Database
1 3 (13.04%) Oracle Database 12c
1 3 (13.04%) Oracle Exadata
2 2 (8.70%) Oracle ODI
2 2 (8.70%) Oracle OWB
3 1 (4.35%) NoSQL
3 1 (4.35%) PostgreSQL
Development Applications
1 11 (47.83%) JIRA
2 3 (13.04%) Atlassian Bamboo
2 3 (13.04%) Jenkins
3 2 (8.70%) Oracle APEX
General
1 6 (26.09%) Public Sector
2 4 (17.39%) Analytical Skills
2 4 (17.39%) Finance
2 4 (17.39%) Influencing Skills
2 4 (17.39%) Social Skills
3 1 (4.35%) Local Government
3 1 (4.35%) Manufacturing
3 1 (4.35%) Marketing
3 1 (4.35%) Presentation Skills
3 1 (4.35%) Retail
Job Titles
1 7 (30.43%) Service Manager
2 5 (21.74%) Delivery Manager
3 4 (17.39%) Administrator
3 4 (17.39%) Linux Administrator
3 4 (17.39%) Linux Systems Administrator
3 4 (17.39%) Service Delivery Manager
3 4 (17.39%) Systems Administrator
3 4 (17.39%) Transition Manager
4 3 (13.04%) Architect
5 2 (8.70%) DBA
5 2 (8.70%) Infrastructure Technical Architect
5 2 (8.70%) Oracle DBA
5 2 (8.70%) Senior Manager
5 2 (8.70%) Senior Transition Manager
5 2 (8.70%) Service Transition Manager
5 2 (8.70%) Technical Architect
5 2 (8.70%) Technical Infrastructure Architect
6 1 (4.35%) Cloud Infrastructure Architect
6 1 (4.35%) COBIT Manager
6 1 (4.35%) Cybersecurity Manager
Libraries, Frameworks & Software Standards
1 4 (17.39%) Middleware
2 3 (13.04%) Oracle GoldenGate
3 1 (4.35%) REST
3 1 (4.35%) Spring
3 1 (4.35%) Spring Boot
Miscellaneous
1 4 (17.39%) Data Centre
2 3 (13.04%) Replication
3 1 (4.35%) FMCG
3 1 (4.35%) Management Information System
3 1 (4.35%) Private Cloud
3 1 (4.35%) Self-Motivation
Operating Systems
1 5 (21.74%) Linux
1 5 (21.74%) Red Hat Enterprise Linux
2 2 (8.70%) Unix
3 1 (4.35%) Oracle Linux
3 1 (4.35%) Solaris
3 1 (4.35%) Ubuntu
Processes & Methodologies
1 23 (100.00%) ITIL
2 10 (43.48%) Agile Software Development
3 9 (39.13%) Continuous Improvement
3 9 (39.13%) Lean Six Sigma
3 9 (39.13%) Service Delivery
3 9 (39.13%) Six Sigma
4 7 (30.43%) Project Delivery
5 6 (26.09%) ITSM
5 6 (26.09%) Service Management
5 6 (26.09%) Technology Roadmap
5 6 (26.09%) TOGAF
6 5 (21.74%) Problem-Solving
6 5 (21.74%) Service Design
7 4 (17.39%) Decision-Making
7 4 (17.39%) MOF
7 4 (17.39%) Organisational Awareness
7 4 (17.39%) Scaled Agile Framework
7 4 (17.39%) Scorecard
7 4 (17.39%) Server Building
7 4 (17.39%) Strategic Roadmap
Programming Languages
1 4 (17.39%) Bash Shell
1 4 (17.39%) Perl
1 4 (17.39%) PHP
1 4 (17.39%) Python
1 4 (17.39%) Ruby
2 3 (13.04%) SQL
3 2 (8.70%) PL/SQL
4 1 (4.35%) Java
Qualifications
1 4 (17.39%) BPSS Clearance
1 4 (17.39%) ITIL Certification
2 3 (13.04%) Degree
3 2 (8.70%) SC Cleared
3 2 (8.70%) Security Cleared
3 2 (8.70%) TOGAF Certification
4 1 (4.35%) CISMP
4 1 (4.35%) CISSP
4 1 (4.35%) SSCP
Quality Assurance & Compliance
1 11 (47.83%) COBIT
2 3 (13.04%) ISO/IEC 27001
3 2 (8.70%) HMG Security Policy Framework
3 2 (8.70%) ISO 22301
4 1 (4.35%) BS7799
4 1 (4.35%) Cyber Essentials
4 1 (4.35%) Cyber Essentials PLUS
4 1 (4.35%) PCI DSS
4 1 (4.35%) SLA
System Software
1 4 (17.39%) VMware Infrastructure
2 3 (13.04%) Oracle RAC
Systems Management
1 5 (21.74%) Ansible
1 5 (21.74%) Terraform
2 3 (13.04%) Data Guard
2 3 (13.04%) Oracle RMAN
3 2 (8.70%) Oracle Enterprise Manager
4 1 (4.35%) HP Operations Orchestration
4 1 (4.35%) vRealize
4 1 (4.35%) vRealize Orchestrator
Vendors
1 6 (26.09%) HP
2 5 (21.74%) Red Hat
3 4 (17.39%) Dell
3 4 (17.39%) Oracle
3 4 (17.39%) ServiceNow
3 4 (17.39%) VMware
4 3 (13.04%) Adobe
4 3 (13.04%) hybris
4 3 (13.04%) Microsoft
4 3 (13.04%) Salesforce.com
4 3 (13.04%) Snow