Period
to 21 January 2019

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 21 January 2019 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
England > London
6 months to
21 Jan 2019
Same period 2018 Same period 2017
Rank 706 777 792
Rank change year-on-year +71 +15 +71
Permanent jobs citing ISO/IEC 20000 58 44 31
As % of all permanent IT jobs advertised in London 0.092% 0.063% 0.044%
As % of the Quality Assurance & Compliance category 0.71% 0.47% 0.34%
Number of salaries quoted 42 44 28
London median annual salary £66,250 £46,250 £62,500
Median salary % change year-on-year +43.24% -26.00% +16.28%
10th Percentile £42,500 £26,500 £31,500
90th Percentile £78,750 £72,750 £106,500
England median annual salary £53,500 £48,000 £48,000
% change year-on-year +11.46% - +1.05%

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
London
Permanent vacancies with a requirement for quality assurance or compliance skills 8,153 9,313 9,115
As % of all permanent IT jobs advertised in London 13.00% 13.42% 12.96%
Number of salaries quoted 6,094 7,185 7,499
London median annual salary £60,000 £60,000 £57,500
Median salary % change year-on-year - +4.35% +4.55%
10th Percentile £35,000 £35,000 £32,500
90th Percentile £91,250 £86,250 £85,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% -

ISO/IEC 20000
Job Vacancy Trend in London

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised in London.

Job vacancy trend for ISO/IEC 20000 in London

ISO/IEC 20000
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 in London.

Salary trend for ISO/IEC 20000 in London

ISO/IEC 20000
Salary Histogram in London

The salary distribution of IT jobs citing ISO/IEC 20000 in London over the 6 months to 21 January 2019.

Salary histogram for ISO/IEC 20000 in London

ISO/IEC 20000
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the London region over the 6 months to 21 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
East London +24 8 £77,500 +121.43%
Central London +13 7 £58,500 -14.91%
West London +14 2 £47,500 -13.64% 2
ISO/IEC 20000
England

For the 6 months to 21 January 2019, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ISO/IEC 20000.

1 52 (89.66%) ITIL
2 32 (55.17%) Service Management
3 31 (53.45%) Presales
4 25 (43.10%) Service Delivery
4 25 (43.10%) SLA
5 24 (41.38%) Continuous Improvement
6 23 (39.66%) Degree
7 22 (37.93%) ITIL V3
8 19 (32.76%) Disaster Recovery
9 18 (31.03%) Linux
9 18 (31.03%) ISO/IEC 27001
10 16 (27.59%) Problem Management
11 15 (25.86%) Oracle
11 15 (25.86%) Microsoft
11 15 (25.86%) DV Cleared
11 15 (25.86%) Security Cleared
11 15 (25.86%) Relational Database
12 14 (24.14%) Microsoft Azure
12 14 (24.14%) Amazon AWS
12 14 (24.14%) ITSM
13 13 (22.41%) Replication
13 13 (22.41%) VMware
13 13 (22.41%) Migration
13 13 (22.41%) ISO 9001
13 13 (22.41%) Citrix
13 13 (22.41%) SC Cleared
13 13 (22.41%) Hyper-V
13 13 (22.41%) Puppet
13 13 (22.41%) VMware Infrastructure
13 13 (22.41%) Agile Software Development

ISO/IEC 20000
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.45%) Oracle SOA Suite
Applications
1 2 (3.45%) Microsoft Excel
1 2 (3.45%) Microsoft PowerPoint
2 1 (1.72%) Microsoft Project
2 1 (1.72%) MS Visio
Cloud Services
1 14 (24.14%) Amazon AWS
1 14 (24.14%) Microsoft Azure
2 7 (12.07%) IaaS
2 7 (12.07%) PaaS
2 7 (12.07%) SaaS
Communications & Networking
1 7 (12.07%) Firewall
1 7 (12.07%) VPN
2 1 (1.72%) Internet
Database & Business Intelligence
1 15 (25.86%) Relational Database
2 11 (18.97%) SQL Server
3 9 (15.52%) Amazon Aurora
3 9 (15.52%) PostgreSQL
4 6 (10.34%) NoSQL
General
1 10 (17.24%) Finance
2 8 (13.79%) French Language
2 8 (13.79%) German Language
2 8 (13.79%) Spanish Language
3 3 (5.17%) Retail
4 2 (3.45%) Banking
4 2 (3.45%) International Banking
5 1 (1.72%) Legal
Job Titles
1 16 (27.59%) Consultant
2 15 (25.86%) Service Manager
3 14 (24.14%) Delivery Manager
3 14 (24.14%) Services Delivery Manager
4 11 (18.97%) Cloud Consultant
4 11 (18.97%) ITIL Manager
4 11 (18.97%) ITIL Service Manager
5 10 (17.24%) ITIL Service Delivery Manager
6 9 (15.52%) AWS Consultant
7 8 (13.79%) Architect
7 8 (13.79%) Head of Delivery
7 8 (13.79%) Head of Service Delivery
7 8 (13.79%) Senior Manager
8 7 (12.07%) Presales Consultant
8 7 (12.07%) Senior Service Manager
8 7 (12.07%) SLA Manager
8 7 (12.07%) Technical Consultant
8 7 (12.07%) Technical Presales Consultant
9 6 (10.34%) Cloud Architect
9 6 (10.34%) ITIL Incident Manager
Libraries, Frameworks & Software Standards
1 9 (15.52%) Web Services
2 2 (3.45%) JSF
2 2 (3.45%) Middleware
2 2 (3.45%) Spring
2 2 (3.45%) XML
Miscellaneous
1 13 (22.41%) Public Cloud
1 13 (22.41%) Replication
2 9 (15.52%) Blog
3 6 (10.34%) Distributed Denial-of-Service
4 2 (3.45%) Client/Server
4 2 (3.45%) Embedded Systems
4 2 (3.45%) Enterprise Cloud
4 2 (3.45%) Enterprise Software
5 1 (1.72%) Greenfield Project
5 1 (1.72%) Mobile App
5 1 (1.72%) Virtual Team
Operating Systems
1 18 (31.03%) Linux
2 9 (15.52%) Unix
2 9 (15.52%) Windows
Processes & Methodologies
1 52 (89.66%) ITIL
2 32 (55.17%) Service Management
3 31 (53.45%) Presales
4 25 (43.10%) Service Delivery
5 24 (41.38%) Continuous Improvement
6 22 (37.93%) ITIL V3
7 19 (32.76%) Disaster Recovery
8 16 (27.59%) Problem Management
9 14 (24.14%) ITSM
10 13 (22.41%) Agile Software Development
10 13 (22.41%) DevOps
10 13 (22.41%) Mentoring
10 13 (22.41%) Migration
11 12 (20.69%) Business Continuity
11 12 (20.69%) Project Management
12 11 (18.97%) Open Source
13 10 (17.24%) Business Continuity Planning
13 10 (17.24%) Coaching
14 9 (15.52%) Customer Acquisition
14 9 (15.52%) Customer Requirements
Programming Languages
1 9 (15.52%) Java
1 9 (15.52%) PL/SQL
1 9 (15.52%) Python
1 9 (15.52%) SQL
1 9 (15.52%) T-SQL
2 2 (3.45%) C
Qualifications
1 23 (39.66%) Degree
2 15 (25.86%) DV Cleared
2 15 (25.86%) Security Cleared
3 13 (22.41%) BPSS Clearance
3 13 (22.41%) SC Cleared
4 8 (13.79%) Computer Science Degree
4 8 (13.79%) Master's Degree
4 8 (13.79%) MBA
4 8 (13.79%) PRINCE2 Practitioner
5 1 (1.72%) CISA
5 1 (1.72%) ITIL Certification
Quality Assurance & Compliance
1 25 (43.10%) SLA
2 18 (31.03%) ISO/IEC 27001
3 13 (22.41%) ISO 9001
4 9 (15.52%) PCI DSS
5 4 (6.90%) ISO 22301
6 3 (5.17%) Disclosure Scotland
7 2 (3.45%) QA
8 1 (1.72%) COSO
System Software
1 13 (22.41%) Hyper-V
1 13 (22.41%) VMware Infrastructure
2 1 (1.72%) Active Directory
Systems Management
1 13 (22.41%) Ansible
1 13 (22.41%) Opscode Chef
1 13 (22.41%) Puppet
1 13 (22.41%) Terraform
Vendors
1 15 (25.86%) Microsoft
1 15 (25.86%) Oracle
2 13 (22.41%) Citrix
2 13 (22.41%) VMware
3 2 (3.45%) Snow