Period
to 14 August 2018

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 14 August 2018 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
England > London
6 months to
14 Aug 2018
Same period 2017 Same period 2016
Rank 786 763 824
Rank change year-on-year -23 +61 +17
Permanent jobs citing ISO/IEC 20000 38 85 64
As % of all permanent IT jobs advertised in London 0.055% 0.11% 0.079%
As % of the Quality Assurance & Compliance category 0.40% 0.86% 0.61%
Number of salaries quoted 33 78 60
London median annual salary £60,000 £47,500 £50,000
Median salary % change year-on-year +26.32% -5.00% +5.26%
10th Percentile £45,000 £29,700 £26,250
90th Percentile £95,500 £71,625 £74,625
England median annual salary £45,000 £42,750 £45,000
% change year-on-year +5.26% -5.00% -5.26%

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
London
Permanent vacancies with a requirement for quality assurance or compliance skills 9,474 9,830 10,486
As % of all permanent IT jobs advertised in London 13.66% 13.28% 12.91%
Number of salaries quoted 7,278 7,109 8,546
London median annual salary £60,000 £59,000 £55,000
Median salary % change year-on-year +1.69% +7.27% -
10th Percentile £35,250 £33,750 £32,500
90th Percentile £90,000 £86,250 £85,000
England median annual salary £50,000 £50,000 £50,000

ISO/IEC 20000
Job Vacancy Trend in London

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised in London.

Job vacancy trend for ISO/IEC 20000 in London

ISO/IEC 20000
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 in London.

Salary trend for ISO/IEC 20000 in London

ISO/IEC 20000
Salary Histogram in London

The salary distribution of IT jobs citing ISO/IEC 20000 in London over the 6 months to 14 August 2018.

Salary histogram for ISO/IEC 20000 in London

ISO/IEC 20000
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the London region over the 6 months to 14 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -43 5 £63,000 +5.00%
West London +24 1 £57,500 +21.05% 2
East London -1 1 £77,500 +112.33%
ISO/IEC 20000
England

For the 6 months to 14 August 2018, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ISO/IEC 20000.

1 32 (84.21%) ITIL
2 22 (57.89%) Service Management
3 16 (42.11%) ISO/IEC 27001
4 13 (34.21%) SLA
5 10 (26.32%) Finance
5 10 (26.32%) Degree
5 10 (26.32%) Banking
6 9 (23.68%) International Banking
6 9 (23.68%) Service Delivery
6 9 (23.68%) Configuration Management
6 9 (23.68%) ISO 9001
6 9 (23.68%) Microsoft
7 8 (21.05%) Legal
8 7 (18.42%) Decision-Making
8 7 (18.42%) Presales
8 7 (18.42%) PCI DSS
9 6 (15.79%) Agile Software Development
9 6 (15.79%) Risk Management
9 6 (15.79%) ITSM
9 6 (15.79%) Project Management
9 6 (15.79%) VPN
9 6 (15.79%) Windows
9 6 (15.79%) ITIL V3
10 5 (13.16%) Due Diligence
10 5 (13.16%) CISSP
10 5 (13.16%) CISM
10 5 (13.16%) Information Security
10 5 (13.16%) Incident Management
10 5 (13.16%) Problem Management
11 4 (10.53%) Risk Analysis

ISO/IEC 20000
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (10.53%) SharePoint
2 2 (5.26%) Exchange Server 2010
2 2 (5.26%) Exchange Server 2013
2 2 (5.26%) MS Exchange
2 2 (5.26%) Skype for Business
3 1 (2.63%) Confluence
Applications
1 4 (10.53%) Microsoft Office
2 1 (2.63%) Microsoft Excel
2 1 (2.63%) Microsoft PowerPoint
Cloud Services
1 4 (10.53%) Microsoft Azure
1 4 (10.53%) Office 365
2 2 (5.26%) Amazon AWS
2 2 (5.26%) Azure Active Directory
2 2 (5.26%) IaaS
2 2 (5.26%) PaaS
2 2 (5.26%) SaaS
Communications & Networking
1 6 (15.79%) VPN
2 4 (10.53%) IPv4
2 4 (10.53%) IPv6
3 2 (5.26%) DNS
3 2 (5.26%) Firewall
3 2 (5.26%) iSCSI
3 2 (5.26%) Network Security
3 2 (5.26%) Remote Desktop
3 2 (5.26%) Skype
3 2 (5.26%) WAN
3 2 (5.26%) Wireshark
Database & Business Intelligence
1 4 (10.53%) SQL Server
2 2 (5.26%) Amazon Aurora
2 2 (5.26%) PostgreSQL
2 2 (5.26%) Relational Database
3 1 (2.63%) GIS
Development Applications
1 1 (2.63%) JIRA
General
1 10 (26.32%) Banking
1 10 (26.32%) Finance
2 9 (23.68%) International Banking
3 8 (21.05%) Legal
4 4 (10.53%) French Language
4 4 (10.53%) German Language
4 4 (10.53%) Spanish Language
5 2 (5.26%) Retail
Job Titles
1 9 (23.68%) Analyst
1 9 (23.68%) Banking Analyst
1 9 (23.68%) Security Analyst
1 9 (23.68%) Service Analyst
1 9 (23.68%) Service Desk Analyst
2 8 (21.05%) Administrator
2 8 (21.05%) Consultant
2 8 (21.05%) Security Administrator
2 8 (21.05%) Service Desk Administrator
3 6 (15.79%) Technical Consultant
4 5 (13.16%) IT Manager
5 4 (10.53%) Compliance Officer
5 4 (10.53%) Information Security Compliance Officer
5 4 (10.53%) Information Security Officer
5 4 (10.53%) IT Risk Manager
5 4 (10.53%) Presales Consultant
5 4 (10.53%) Risk Manager
5 4 (10.53%) Security Officer
5 4 (10.53%) Services Delivery Manager
5 4 (10.53%) Technical Presales Consultant
Libraries, Frameworks & Software Standards
1 2 (5.26%) Web Services
Miscellaneous
1 4 (10.53%) Analytical Skills
1 4 (10.53%) Blog
1 4 (10.53%) Computer Science
1 4 (10.53%) Data Centre
1 4 (10.53%) Enterprise Cloud
1 4 (10.53%) Greenfield Project
2 2 (5.26%) Public Cloud
2 2 (5.26%) Replication
3 1 (2.63%) iPhone
3 1 (2.63%) Management Information System
3 1 (2.63%) Mobile App
3 1 (2.63%) Virtual Team
Operating Systems
1 6 (15.79%) Windows
2 2 (5.26%) Linux
2 2 (5.26%) Unix
2 2 (5.26%) Windows 10
2 2 (5.26%) Windows Server
2 2 (5.26%) Windows Server 2008
2 2 (5.26%) Windows Server 2012
Processes & Methodologies
1 32 (84.21%) ITIL
2 22 (57.89%) Service Management
3 9 (23.68%) Configuration Management
3 9 (23.68%) Service Delivery
4 7 (18.42%) Decision-Making
4 7 (18.42%) Presales
5 6 (15.79%) Agile Software Development
5 6 (15.79%) ITIL V3
5 6 (15.79%) ITSM
5 6 (15.79%) Project Management
5 6 (15.79%) Risk Management
6 5 (13.16%) Due Diligence
6 5 (13.16%) Incident Management
6 5 (13.16%) Information Security
6 5 (13.16%) Problem Management
7 4 (10.53%) Business Continuity Management
7 4 (10.53%) Continuous Improvement
7 4 (10.53%) Customer Acquisition
7 4 (10.53%) Customer Requirements
7 4 (10.53%) Internal Audit
Programming Languages
1 4 (10.53%) Python
2 2 (5.26%) Java
2 2 (5.26%) PL/SQL
2 2 (5.26%) SQL
2 2 (5.26%) T-SQL
Qualifications
1 10 (26.32%) Degree
2 5 (13.16%) CISM
2 5 (13.16%) CISSP
3 4 (10.53%) CISA
3 4 (10.53%) Computer Science Degree
3 4 (10.53%) Master's Degree
4 3 (7.89%) SC Cleared
4 3 (7.89%) Security Cleared
5 2 (5.26%) BPSS Clearance
5 2 (5.26%) CCNA
5 2 (5.26%) CCNP
5 2 (5.26%) Cisco Certification
5 2 (5.26%) DV Cleared
5 2 (5.26%) ITIL Certification
5 2 (5.26%) Microsoft Certification
6 1 (2.63%) A+ Certification
6 1 (2.63%) CESG Certified Professional
6 1 (2.63%) GIAC
6 1 (2.63%) GSLC
6 1 (2.63%) MBA
Quality Assurance & Compliance
1 16 (42.11%) ISO/IEC 27001
2 13 (34.21%) SLA
3 9 (23.68%) ISO 9001
4 7 (18.42%) PCI DSS
5 4 (10.53%) COSO
5 4 (10.53%) ISAE 3402
5 4 (10.53%) SAS 70
System Software
1 4 (10.53%) Hyper-V
1 4 (10.53%) VMware Infrastructure
2 3 (7.89%) Active Directory
Systems Management
1 2 (5.26%) Ansible
1 2 (5.26%) Failover Clustering
1 2 (5.26%) Opscode Chef
1 2 (5.26%) Puppet
1 2 (5.26%) Terraform
Vendors
1 9 (23.68%) Microsoft
2 4 (10.53%) VMware
3 2 (5.26%) CheckPoint
3 2 (5.26%) Cisco
3 2 (5.26%) Citrix
3 2 (5.26%) Dell
3 2 (5.26%) F5
3 2 (5.26%) Juniper
3 2 (5.26%) Oracle
3 2 (5.26%) Palo Alto
3 2 (5.26%) Polycom
3 2 (5.26%) Riverbed
3 2 (5.26%) SolarWinds
4 1 (2.63%) Apple
4 1 (2.63%) Capita