Period
to 21 November 2018

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 21 November 2018 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
England > London
6 months to
21 Nov 2018
Same period 2017 Same period 2016
Rank 750 787 829
Rank change year-on-year +37 +42 +20
Permanent jobs citing ISO/IEC 20000 48 65 36
As % of all permanent IT jobs advertised in London 0.071% 0.086% 0.048%
As % of the Quality Assurance & Compliance category 0.56% 0.64% 0.36%
Number of salaries quoted 36 65 36
London median annual salary £61,500 £45,000 £56,250
Median salary % change year-on-year +36.67% -20.00% +2.27%
10th Percentile £44,375 £30,000 £28,875
90th Percentile £81,250 £66,500 £68,750
England median annual salary £45,000 £45,000 £45,000

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
London
Permanent vacancies with a requirement for quality assurance or compliance skills 8,516 10,221 9,893
As % of all permanent IT jobs advertised in London 12.64% 13.52% 13.07%
Number of salaries quoted 6,611 7,352 8,166
London median annual salary £60,000 £60,000 £57,500
Median salary % change year-on-year - +4.35% +4.55%
10th Percentile £33,750 £35,000 £32,500
90th Percentile £90,000 £85,000 £86,250
England median annual salary £50,000 £50,000 £50,000

ISO/IEC 20000
Job Vacancy Trend in London

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised in London.

Job vacancy trend for ISO/IEC 20000 in London

ISO/IEC 20000
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 in London.

Salary trend for ISO/IEC 20000 in London

ISO/IEC 20000
Salary Histogram in London

The salary distribution of IT jobs citing ISO/IEC 20000 in London over the 6 months to 21 November 2018.

Salary histogram for ISO/IEC 20000 in London

ISO/IEC 20000
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the London region over the 6 months to 21 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +13 9 £63,000 +5.00%
East London +9 8 £77,500 +121.43%
ISO/IEC 20000
England

For the 6 months to 21 November 2018, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ISO/IEC 20000.

1 44 (91.67%) ITIL
2 30 (62.50%) Service Management
3 27 (56.25%) Presales
4 21 (43.75%) SLA
5 16 (33.33%) Degree
6 15 (31.25%) ISO/IEC 27001
6 15 (31.25%) Linux
7 14 (29.17%) ISO 9001
8 13 (27.08%) Service Delivery
8 13 (27.08%) Disaster Recovery
9 12 (25.00%) ITIL V3
9 12 (25.00%) Agile Software Development
9 12 (25.00%) Relational Database
10 11 (22.92%) Continuous Improvement
10 11 (22.92%) DV Cleared
10 11 (22.92%) Security Cleared
10 11 (22.92%) Finance
10 11 (22.92%) Microsoft
10 11 (22.92%) Oracle
11 10 (20.83%) SQL Server
11 10 (20.83%) ITSM
11 10 (20.83%) Open Source
11 10 (20.83%) Incident Management
12 9 (18.75%) DevOps
12 9 (18.75%) Ansible
12 9 (18.75%) Public Cloud
12 9 (18.75%) BPSS Clearance
12 9 (18.75%) Mentoring
12 9 (18.75%) Coaching
12 9 (18.75%) Opscode Chef

ISO/IEC 20000
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.17%) Oracle SOA Suite
Applications
1 2 (4.17%) Microsoft Excel
1 2 (4.17%) Microsoft PowerPoint
2 1 (2.08%) Microsoft Project
2 1 (2.08%) MS Visio
Cloud Services
1 9 (18.75%) Amazon AWS
1 9 (18.75%) Microsoft Azure
2 5 (10.42%) IaaS
2 5 (10.42%) PaaS
2 5 (10.42%) SaaS
Communications & Networking
1 5 (10.42%) Firewall
1 5 (10.42%) VPN
2 1 (2.08%) Internet
Database & Business Intelligence
1 12 (25.00%) Relational Database
2 10 (20.83%) SQL Server
3 8 (16.67%) Amazon Aurora
3 8 (16.67%) PostgreSQL
4 4 (8.33%) NoSQL
5 1 (2.08%) GIS
General
1 11 (22.92%) Finance
2 8 (16.67%) Banking
2 8 (16.67%) French Language
2 8 (16.67%) German Language
2 8 (16.67%) International Banking
2 8 (16.67%) Spanish Language
3 3 (6.25%) Retail
4 2 (4.17%) Legal
Job Titles
1 17 (35.42%) Consultant
2 12 (25.00%) Service Manager
3 11 (22.92%) Delivery Manager
3 11 (22.92%) Services Delivery Manager
4 10 (20.83%) Cloud Consultant
5 9 (18.75%) Analyst
5 9 (18.75%) ITIL Manager
5 9 (18.75%) ITIL Service Manager
5 9 (18.75%) Presales Consultant
5 9 (18.75%) Service Analyst
5 9 (18.75%) Service Desk Analyst
5 9 (18.75%) Technical Consultant
5 9 (18.75%) Technical Presales Consultant
6 8 (16.67%) AWS Consultant
6 8 (16.67%) Banking Analyst
6 8 (16.67%) ITIL Service Delivery Manager
6 8 (16.67%) Security Analyst
6 8 (16.67%) Senior Manager
7 7 (14.58%) Service Desk Administrator
7 7 (14.58%) SLA Manager
Libraries, Frameworks & Software Standards
1 8 (16.67%) Web Services
2 2 (4.17%) JSF
2 2 (4.17%) Middleware
2 2 (4.17%) Spring
2 2 (4.17%) XML
Miscellaneous
1 9 (18.75%) Blog
1 9 (18.75%) Public Cloud
1 9 (18.75%) Replication
2 8 (16.67%) Computer Science
3 4 (8.33%) Distributed Denial-of-Service
3 4 (8.33%) Enterprise Cloud
4 2 (4.17%) Client/Server
4 2 (4.17%) Embedded Systems
4 2 (4.17%) Enterprise Software
4 2 (4.17%) Greenfield Project
5 1 (2.08%) Management Information System
5 1 (2.08%) Mobile App
5 1 (2.08%) Virtual Team
Operating Systems
1 15 (31.25%) Linux
2 8 (16.67%) Unix
3 7 (14.58%) Windows
Processes & Methodologies
1 44 (91.67%) ITIL
2 30 (62.50%) Service Management
3 27 (56.25%) Presales
4 13 (27.08%) Disaster Recovery
4 13 (27.08%) Service Delivery
5 12 (25.00%) Agile Software Development
5 12 (25.00%) ITIL V3
6 11 (22.92%) Continuous Improvement
7 10 (20.83%) Incident Management
7 10 (20.83%) ITSM
7 10 (20.83%) Open Source
8 9 (18.75%) Coaching
8 9 (18.75%) Customer Acquisition
8 9 (18.75%) Customer Requirements
8 9 (18.75%) DevOps
8 9 (18.75%) Mentoring
8 9 (18.75%) Migration
8 9 (18.75%) Problem Management
9 8 (16.67%) Matrix Organization
9 8 (16.67%) People Management
Programming Languages
1 8 (16.67%) Java
1 8 (16.67%) PL/SQL
1 8 (16.67%) Python
1 8 (16.67%) SQL
1 8 (16.67%) T-SQL
2 2 (4.17%) C
Qualifications
1 16 (33.33%) Degree
2 11 (22.92%) DV Cleared
2 11 (22.92%) Security Cleared
3 9 (18.75%) BPSS Clearance
3 9 (18.75%) SC Cleared
4 8 (16.67%) Computer Science Degree
4 8 (16.67%) Master's Degree
4 8 (16.67%) MBA
5 1 (2.08%) CESG Certified Professional
5 1 (2.08%) CISA
5 1 (2.08%) CISM
5 1 (2.08%) CISSP
5 1 (2.08%) GIAC
5 1 (2.08%) GSLC
5 1 (2.08%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 21 (43.75%) SLA
2 15 (31.25%) ISO/IEC 27001
3 14 (29.17%) ISO 9001
4 8 (16.67%) PCI DSS
5 2 (4.17%) COSO
5 2 (4.17%) ISO 22301
5 2 (4.17%) QA
6 1 (2.08%) Disclosure Scotland
System Software
1 9 (18.75%) Hyper-V
1 9 (18.75%) VMware Infrastructure
2 1 (2.08%) Active Directory
Systems Management
1 9 (18.75%) Ansible
1 9 (18.75%) Opscode Chef
1 9 (18.75%) Puppet
1 9 (18.75%) Terraform
Vendors
1 11 (22.92%) Microsoft
1 11 (22.92%) Oracle
2 9 (18.75%) Citrix
2 9 (18.75%) VMware