Period
to 23 May 2018

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 23 May 2018 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
England > London
6 months to
23 May 2018
Same period 2017 Same period 2016
Rank 789 763 830
Rank change year-on-year -26 +67 -8
Permanent jobs citing ISO/IEC 20000 36 58 51
As % of all permanent IT jobs advertised in London 0.052% 0.085% 0.062%
As % of the Quality Assurance & Compliance category 0.38% 0.66% 0.47%
Number of salaries quoted 33 47 45
London median annual salary £60,000 £60,000 £45,000
Median salary % change year-on-year - +33.33% -5.26%
10th Percentile £48,000 £33,500 £31,250
90th Percentile £80,250 £105,000 £73,250
England median annual salary £50,000 £45,000 £50,000
% change year-on-year +11.11% -10.00% +11.11%

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
London
Permanent vacancies with a requirement for quality assurance or compliance skills 9,405 8,744 10,774
As % of all permanent IT jobs advertised in London 13.63% 12.81% 13.10%
Number of salaries quoted 7,334 6,907 8,699
London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% +4.76%
10th Percentile £36,250 £33,467 £32,750
90th Percentile £88,750 £85,000 £82,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

ISO/IEC 20000
Job Vacancy Trend in London

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised in London.

Job vacancy trend for ISO/IEC 20000 in London

ISO/IEC 20000
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 in London.

Salary trend for ISO/IEC 20000 in London

ISO/IEC 20000
Salary Histogram in London

The salary distribution of IT jobs citing ISO/IEC 20000 in London over the 6 months to 23 May 2018.

Salary histogram for ISO/IEC 20000 in London

ISO/IEC 20000
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the London region over the 6 months to 23 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West London +21 4 £55,000 +22.22%
Central London -20 4 £65,000 +4.00% 2
ISO/IEC 20000
England

For the 6 months to 23 May 2018, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ISO/IEC 20000.

1 29 (80.56%) ITIL
2 14 (38.89%) ISO/IEC 27001
3 13 (36.11%) Service Delivery
3 13 (36.11%) Service Management
4 10 (27.78%) Agile Software Development
5 9 (25.00%) Microsoft
5 9 (25.00%) Office 365
6 8 (22.22%) PRINCE2
6 8 (22.22%) Windows
6 8 (22.22%) VPN
6 8 (22.22%) Finance
7 7 (19.44%) Project Management
7 7 (19.44%) Degree
7 7 (19.44%) ITIL V3
8 6 (16.67%) Analytical Skills
8 6 (16.67%) Microsoft PowerPoint
8 6 (16.67%) Supplier Management
8 6 (16.67%) PCI DSS
8 6 (16.67%) Legal
8 6 (16.67%) Microsoft Excel
9 5 (13.89%) SLA
9 5 (13.89%) Risk Management
9 5 (13.89%) Microsoft Office
9 5 (13.89%) Continuous Improvement
9 5 (13.89%) Service Design
9 5 (13.89%) Task Automation
9 5 (13.89%) Decision-Making
9 5 (13.89%) Due Diligence
10 4 (11.11%) Internal Audit
10 4 (11.11%) SAS 70

ISO/IEC 20000
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (11.11%) SharePoint
2 2 (5.56%) Exchange Server 2010
2 2 (5.56%) Exchange Server 2013
2 2 (5.56%) MS Exchange
2 2 (5.56%) Skype for Business
3 1 (2.78%) Confluence
Applications
1 6 (16.67%) Microsoft Excel
1 6 (16.67%) Microsoft PowerPoint
2 5 (13.89%) Microsoft Office
3 1 (2.78%) Microsoft Project
3 1 (2.78%) MS Visio
Cloud Services
1 9 (25.00%) Office 365
2 2 (5.56%) Azure Active Directory
2 2 (5.56%) IaaS
2 2 (5.56%) Microsoft Azure
2 2 (5.56%) PaaS
2 2 (5.56%) SaaS
Communications & Networking
1 8 (22.22%) VPN
2 4 (11.11%) Firewall
2 4 (11.11%) IPv4
2 4 (11.11%) IPv6
3 2 (5.56%) BGP-4
3 2 (5.56%) Cisco ISE
3 2 (5.56%) Cisco Wireless
3 2 (5.56%) DNS
3 2 (5.56%) iSCSI
3 2 (5.56%) MPLS
3 2 (5.56%) Network Security
3 2 (5.56%) Remote Desktop
3 2 (5.56%) Skype
3 2 (5.56%) Unified Communications
3 2 (5.56%) WAN
3 2 (5.56%) Wireless
3 2 (5.56%) Wireshark
Database & Business Intelligence
1 2 (5.56%) SQL Server
Development Applications
1 1 (2.78%) JIRA
General
1 8 (22.22%) Finance
2 6 (16.67%) Legal
3 3 (8.33%) Banking
4 2 (5.56%) International Banking
4 2 (5.56%) Retail
Job Titles
1 6 (16.67%) NOC Manager
1 6 (16.67%) Services Delivery Manager
2 5 (13.89%) Delivery Manager
2 5 (13.89%) IT Manager
2 5 (13.89%) Service Manager
3 4 (11.11%) Compliance Officer
3 4 (11.11%) Information Officer
3 4 (11.11%) Information Security Compliance Officer
3 4 (11.11%) Information Security Officer
3 4 (11.11%) Security Compliance Officer
3 4 (11.11%) Security Officer
3 4 (11.11%) Senior Information Security Officer
4 3 (8.33%) Project Manager
5 2 (5.56%) Analyst
5 2 (5.56%) Consultant
5 2 (5.56%) IT Risk Manager
5 2 (5.56%) Risk Manager
5 2 (5.56%) Security Administrator
5 2 (5.56%) Senior Manager
5 2 (5.56%) Server Support
Miscellaneous
1 6 (16.67%) Analytical Skills
2 4 (11.11%) Data Centre
3 2 (5.56%) Greenfield Project
4 1 (2.78%) iPhone
4 1 (2.78%) Mobile App
4 1 (2.78%) Virtual Team
Operating Systems
1 8 (22.22%) Windows
2 2 (5.56%) Windows 10
2 2 (5.56%) Windows Server
2 2 (5.56%) Windows Server 2008
2 2 (5.56%) Windows Server 2012
Processes & Methodologies
1 29 (80.56%) ITIL
2 13 (36.11%) Service Delivery
2 13 (36.11%) Service Management
3 10 (27.78%) Agile Software Development
4 8 (22.22%) PRINCE2
5 7 (19.44%) ITIL V3
5 7 (19.44%) Project Management
6 6 (16.67%) Supplier Management
7 5 (13.89%) Continuous Improvement
7 5 (13.89%) Decision-Making
7 5 (13.89%) Due Diligence
7 5 (13.89%) Risk Management
7 5 (13.89%) Service Design
7 5 (13.89%) Task Automation
8 4 (11.11%) Data Protection
8 4 (11.11%) Information Security
8 4 (11.11%) Internal Audit
8 4 (11.11%) ITSM
9 3 (8.33%) Mentoring
10 2 (5.56%) Business Continuity Management
Programming Languages
1 2 (5.56%) Python
2 1 (2.78%) Groovy
Qualifications
1 7 (19.44%) Degree
2 4 (11.11%) CCNP
2 4 (11.11%) CISA
2 4 (11.11%) Cisco Certification
2 4 (11.11%) CISM
2 4 (11.11%) CISSP
3 2 (5.56%) CCNA
3 2 (5.56%) ITIL Certification
3 2 (5.56%) Microsoft Certification
3 2 (5.56%) PRINCE2 Practitioner
4 1 (2.78%) A+ Certification
4 1 (2.78%) PMI Certification
4 1 (2.78%) PMP
4 1 (2.78%) SC Cleared
4 1 (2.78%) Security Cleared
Quality Assurance & Compliance
1 14 (38.89%) ISO/IEC 27001
2 6 (16.67%) PCI DSS
3 5 (13.89%) SLA
4 4 (11.11%) ISAE 3402
4 4 (11.11%) SAS 70
5 2 (5.56%) COSO
5 2 (5.56%) ISO 9001
6 1 (2.78%) PMO
System Software
1 2 (5.56%) Active Directory
1 2 (5.56%) Hyper-V
1 2 (5.56%) VMware Infrastructure
Systems Management
1 2 (5.56%) Cisco CUCM
1 2 (5.56%) Failover Clustering
Vendors
1 9 (25.00%) Microsoft
2 4 (11.11%) Cisco
3 2 (5.56%) CheckPoint
3 2 (5.56%) Dell
3 2 (5.56%) F5
3 2 (5.56%) Fortinet
3 2 (5.56%) Juniper
3 2 (5.56%) Palo Alto
3 2 (5.56%) Polycom
3 2 (5.56%) Riverbed
3 2 (5.56%) SolarWinds
3 2 (5.56%) Sonus
3 2 (5.56%) VMware
4 1 (2.78%) Apple
4 1 (2.78%) Capita