Incident Management Contracts in the North West

Incident Management
England > North West

The table below provides summary statistics for contract job vacancies advertised in the North West requiring Incident Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Incident Management over the 6 months leading up to 13 May 2025, comparing them to the same period in the previous two years.

6 months to
13 May 2025
Same period 2024 Same period 2023
Rank 74 102 51
Rank change year-on-year +28 -51 +52
Contract jobs citing Incident Management 45 36 127
As % of all contract jobs advertised in the North West 2.32% 1.34% 4.06%
As % of the Processes & Methodologies category 2.57% 1.57% 4.49%
Number of daily rates quoted 32 14 70
10th Percentile £143 £377 £324
25th Percentile £169 £403 £403
Median daily rate (50th Percentile) £418 £525 £510
Median % change year-on-year -20.38% +2.94% +20.71%
75th Percentile £525 £574 £650
90th Percentile £650 £584 £675
England median daily rate £500 £500 £500
% change year-on-year - - +5.26%
Number of hourly rates quoted 6 7 26
10th Percentile £57.05 £12.40 £16.25
25th Percentile £63.10 £14.33 £26.19
Median hourly rate £63.40 £18.00 £37.50
Median % change year-on-year +252.22% -52.00% +107.01%
75th Percentile £78.41 £22.88 £43.75
90th Percentile £83.96 £26.70 £49.52
England median hourly rate £16.30 £16.23 £19.81
% change year-on-year +0.43% -18.07% +27.81%

All Process and Methodology Skills
North West

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the North West.

Contract vacancies with a requirement for process or methodology skills 1,750 2,300 2,829
As % of all contract IT jobs advertised in the North West 90.16% 85.88% 90.47%
Number of daily rates quoted 1,136 1,462 1,993
10th Percentile £300 £308 £313
25th Percentile £391 £406 £413
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - +5.26%
75th Percentile £575 £594 £588
90th Percentile £661 £688 £675
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 103 250 139
10th Percentile £16.05 £10.95 £16.80
25th Percentile £22.87 £13.50 £23.15
Median hourly rate £32.00 £23.80 £36.00
Median % change year-on-year +34.45% -33.89% +46.94%
75th Percentile £61.50 £46.11 £49.46
90th Percentile £84.28 £62.50 £66.00
England median hourly rate £29.00 £37.18 £37.32
% change year-on-year -22.00% -0.38% +49.28%

Incident Management
Job Vacancy Trend in the North West

Job postings citing Incident Management as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Incident Management in the North West

Incident Management
Contractor Daily Rate Trend in the North West

3-month moving average daily rate quoted in jobs citing Incident Management in the North West.

Daily rate trend for Incident Management in the North West

Incident Management
Daily Rate Histogram in the North West

Daily rate distribution for jobs citing Incident Management in the North West over the 6 months to 13 May 2025.

Daily rate histogram for Incident Management in the North West

Incident Management
Contractor Hourly Rate Trend in the North West

3-month moving average hourly rates quoted in jobs citing Incident Management in the North West.

Hourly rate trend for Incident Management in the North West

Incident Management
Hourly Rate Histogram in the North West

Hourly rate distribution of jobs citing Incident Management in the North West over the 6 months to 13 May 2025.

Hourly rate histogram for Incident Management in the North West

Incident Management
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the North West region over the 6 months to 13 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Manchester +17 25 £473 -10.00% 28
Merseyside +1 10 £150 -66.67% 5
Lancashire +8 6 - - 14
Cumbria +3 2 £625 +18.37% 3
Cheshire -7 2 £434 -19.35% 11
Incident Management
England

Incident Management
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (17.78%) SharePoint
2 2 (4.44%) CICS
2 2 (4.44%) Confluence
3 1 (2.22%) IIS
3 1 (2.22%) Microsoft Exchange
Applications
1 3 (6.67%) Microsoft Excel
1 3 (6.67%) Microsoft PowerPoint
Business Applications
1 7 (15.56%) Kondor
2 1 (2.22%) Oracle EBS
Cloud Services
1 10 (22.22%) Microsoft 365
2 4 (8.89%) AWS
3 3 (6.67%) Apigee
3 3 (6.67%) GCP
4 2 (4.44%) IaaS
5 1 (2.22%) Amazon EC2
5 1 (2.22%) Amazon S3
5 1 (2.22%) AWS CloudFormation
5 1 (2.22%) Azure
5 1 (2.22%) Nutanix
5 1 (2.22%) Virtual Private Cloud
Communications & Networking
1 2 (4.44%) DHCP
1 2 (4.44%) DNS
2 1 (2.22%) BGP
2 1 (2.22%) Cisco ASA
2 1 (2.22%) Cisco Firepower
2 1 (2.22%) EIGRP
2 1 (2.22%) Firewall
2 1 (2.22%) HSRP
2 1 (2.22%) IPsec
2 1 (2.22%) Network Security
2 1 (2.22%) OSPF
2 1 (2.22%) Remote Desktop
2 1 (2.22%) TCP/IP
Database & Business Intelligence
1 2 (4.44%) DB2
1 2 (4.44%) MongoDB
1 2 (4.44%) NoSQL
Development Applications
1 5 (11.11%) JIRA
2 3 (6.67%) CircleCI
2 3 (6.67%) Cypress.io
2 3 (6.67%) GitLab
2 3 (6.67%) Jenkins
3 2 (4.44%) ScriptRunner
General
1 19 (42.22%) Social Skills
2 8 (17.78%) Analytical Skills
3 4 (8.89%) Finance
4 3 (6.67%) Public Sector
5 2 (4.44%) Banking
5 2 (4.44%) Presentation Skills
6 1 (2.22%) Documentation Skills
6 1 (2.22%) Financial Institution
6 1 (2.22%) Inclusion and Diversity
6 1 (2.22%) Military
6 1 (2.22%) Retail
Job Titles
1 14 (31.11%) Analyst
2 10 (22.22%) Service Analyst
2 10 (22.22%) Service Desk Analyst
3 7 (15.56%) Applications Engineer
3 7 (15.56%) Applications Support
3 7 (15.56%) Applications Support Engineer
3 7 (15.56%) Support Engineer
4 6 (13.33%) Senior
5 5 (11.11%) Systems Engineer
5 5 (11.11%) Systems Support
5 5 (11.11%) Systems Support Engineer
6 4 (8.89%) Consultant
6 4 (8.89%) Head of Design
6 4 (8.89%) Head of IT
6 4 (8.89%) Head of IT Services
6 4 (8.89%) IT Analyst
6 4 (8.89%) IT Consultant
6 4 (8.89%) Operations Analyst
6 4 (8.89%) Senior Software Engineer
6 4 (8.89%) Software Engineer
Libraries, Frameworks & Software Standards
1 3 (6.67%) GraphQL
1 3 (6.67%) Node.js
1 3 (6.67%) Playwright
1 3 (6.67%) Puppeteer
1 3 (6.67%) React
1 3 (6.67%) RESTful
2 2 (4.44%) OAuth
Miscellaneous
1 9 (20.00%) Management Information System
2 7 (15.56%) SWIFT Messaging Network
3 4 (8.89%) Cloud Native
4 3 (6.67%) Security Operations Centre
5 2 (4.44%) Mainframe
5 2 (4.44%) Self-Motivation
6 1 (2.22%) Analytical Mindset
6 1 (2.22%) Clustering
6 1 (2.22%) CMDB
6 1 (2.22%) Driving Licence
6 1 (2.22%) VSAM
Operating Systems
1 12 (26.67%) Windows
2 8 (17.78%) Windows 10
3 7 (15.56%) Unix
4 1 (2.22%) CentOS
4 1 (2.22%) Linux
4 1 (2.22%) Windows Server
4 1 (2.22%) Windows Server 2016
Processes & Methodologies
1 21 (46.67%) ITIL
2 10 (22.22%) Customer Service
2 10 (22.22%) Problem-Solving
2 10 (22.22%) Root Cause Analysis
3 7 (15.56%) Cash Management
3 7 (15.56%) Service Delivery
4 6 (13.33%) Agile
4 6 (13.33%) Infrastructure as Code
5 5 (11.11%) Change Management
5 5 (11.11%) Incident Response
5 5 (11.11%) Software Engineering
6 4 (8.89%) Containerisation
6 4 (8.89%) Migration
6 4 (8.89%) Observability
6 4 (8.89%) People Management
6 4 (8.89%) Service Design
6 4 (8.89%) SIAM
6 4 (8.89%) Task Automation
6 4 (8.89%) Test Automation
6 4 (8.89%) User Experience
Programming Languages
1 10 (22.22%) SQL
2 5 (11.11%) Java
3 4 (8.89%) Python
4 3 (6.67%) Bash
4 3 (6.67%) TypeScript
5 2 (4.44%) Groovy
5 2 (4.44%) Kusto Query Language
6 1 (2.22%) COBOL
6 1 (2.22%) JCL
6 1 (2.22%) PowerShell
Qualifications
1 8 (17.78%) Security Cleared
2 6 (13.33%) SC Cleared
3 3 (6.67%) Microsoft Certification
4 1 (2.22%) CCNA
4 1 (2.22%) Cisco Certification
4 1 (2.22%) Degree
4 1 (2.22%) Network+ Certification
Quality Assurance & Compliance
1 8 (17.78%) SLA
2 1 (2.22%) NCSC
2 1 (2.22%) PCI DSS
System Software
1 11 (24.44%) Active Directory
2 2 (4.44%) Docker
3 1 (2.22%) VMware ESXi
3 1 (2.22%) VMware Infrastructure
3 1 (2.22%) VMware NSX
Systems Management
1 4 (8.89%) Kubernetes
1 4 (8.89%) Prometheus
1 4 (8.89%) Terraform
2 3 (6.67%) Grafana
3 2 (4.44%) Nagios
3 2 (4.44%) Systems Management Server (SMS)
3 2 (4.44%) ZABBIX
4 1 (2.22%) Ansible
Vendors
1 12 (26.67%) ServiceNow
2 9 (20.00%) Microsoft
3 7 (15.56%) Bloomberg
3 7 (15.56%) Refinitiv
3 7 (15.56%) Sybase
4 3 (6.67%) Google
4 3 (6.67%) PagerDuty
5 2 (4.44%) Atlassian
5 2 (4.44%) SolarWinds
6 1 (2.22%) CheckPoint
6 1 (2.22%) Cisco
6 1 (2.22%) CyberArk
6 1 (2.22%) Dell
6 1 (2.22%) HP
6 1 (2.22%) IBM
6 1 (2.22%) Oracle
6 1 (2.22%) Palo Alto
6 1 (2.22%) Peregrine
6 1 (2.22%) Remedy
6 1 (2.22%) VMware