1st/2nd Line Support Engineer
UK
The median 1st/2nd Line Support Engineer daily rate in the UK is £196, according to job vacancies posted in the 6 months leading up to 5 July 2025.
The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 5 Jul 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 533 | 537 | 640 |
| Rank change year-on-year | +4 | +103 | +155 |
| Contract jobs requiring a 1st/2nd Line Support Engineer | 17 | 37 | 39 |
| As % of all contract jobs advertised in the UK | 0.053% | 0.085% | 0.069% |
| As % of the Job Titles category | 0.058% | 0.092% | 0.073% |
| Number of daily rates quoted | 10 | 33 | 29 |
| 10th Percentile | £148 | £142 | £140 |
| 25th Percentile | £158 | £175 | £163 |
| Median daily rate (50th Percentile) | £196 | £190 | £188 |
| Median % change year-on-year | +3.29% | +1.33% | +7.14% |
| 75th Percentile | £255 | £230 | £200 |
| 90th Percentile | £313 | £255 | £280 |
| UK excluding London median daily rate | £180 | £190 | £188 |
| % change year-on-year | -5.26% | +1.33% | +7.14% |
| Number of hourly rates quoted | 3 | 1 | 5 |
| 10th Percentile | £18.57 | - | £16.17 |
| 25th Percentile | £18.69 | - | £18.50 |
| Median hourly rate | £18.87 | £17.72 | £21.00 |
| Median % change year-on-year | +6.49% | -15.62% | +27.27% |
| 75th Percentile | £21.77 | - | £21.50 |
| 90th Percentile | £23.50 | - | £24.20 |
| UK excluding London median hourly rate | £18.87 | £17.72 | £20.00 |
| % change year-on-year | +6.49% | -11.40% | +21.21% |
All Contract IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 29,261 | 40,308 | 53,403 |
| % of contract IT jobs with a recognized job title | 92.00% | 92.99% | 94.46% |
| Number of daily rates quoted | 18,659 | 25,937 | 37,084 |
| 10th Percentile | £287 | £285 | £313 |
| 25th Percentile | £400 | £410 | £425 |
| Median daily rate (50th Percentile) | £500 | £525 | £538 |
| Median % change year-on-year | -4.76% | -2.33% | +1.42% |
| 75th Percentile | £625 | £638 | £650 |
| 90th Percentile | £738 | £750 | £750 |
| UK excluding London median daily rate | £475 | £494 | £500 |
| % change year-on-year | -3.85% | -1.20% | +4.17% |
| Number of hourly rates quoted | 1,318 | 2,814 | 1,558 |
| 10th Percentile | £13.75 | £12.86 | £14.25 |
| 25th Percentile | £17.44 | £16.65 | £19.00 |
| Median hourly rate | £26.39 | £38.50 | £43.00 |
| Median % change year-on-year | -31.47% | -10.47% | +70.13% |
| 75th Percentile | £55.25 | £63.31 | £65.00 |
| 90th Percentile | £72.90 | £74.00 | £77.00 |
| UK excluding London median hourly rate | £25.15 | £40.00 | £39.55 |
| % change year-on-year | -37.13% | +1.14% | +96.47% |
1st/2nd Line Support Engineer
Job Vacancy Trend
Job postings that featured 1st/2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised.
1st/2nd Line Support Engineer
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing 1st/2nd Line Support Engineer.
1st/2nd Line Support Engineer
Daily Rate Histogram
Daily rate distribution for jobs citing 1st/2nd Line Support Engineer over the 6 months to 5 July 2025.
1st/2nd Line Support Engineer
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing 1st/2nd Line Support Engineer.
1st/2nd Line Support Engineer
Top 13 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st/2nd Line Support Engineer within the UK over the 6 months to 5 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +34 | 17 | £196 | +3.29% | 16 |
| UK excluding London | +33 | 13 | £180 | -5.26% | 14 |
| Midlands | +5 | 5 | £180 | -5.26% | 3 |
| South East | +38 | 4 | £213 | -29.17% | 7 |
| London | +34 | 4 | £255 | +37.84% | 5 |
| West Midlands | +2 | 4 | £213 | +11.84% | 1 |
| Work from Home | +26 | 3 | £255 | - | 2 |
| North of England | +2 | 2 | £155 | -29.55% | 2 |
| South West | +32 | 1 | - | - | 1 |
| East of England | +26 | 1 | £180 | -28.00% | |
| Yorkshire | +4 | 1 | - | - | |
| North West | +1 | 1 | £155 | -29.55% | 2 |
| East Midlands | - | 1 | £180 | - | 2 |
1st/2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 5 July 2025, 1st/2nd Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 1st/2nd Line Support Engineer in the job title.
|
|
1st/2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: