1st/2nd Line Support Engineer
UK
The median 1st/2nd Line Support Engineer salary in the UK is £38,000 per year, according to job vacancies posted during the 6 months leading to 23 January 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 23 Jan 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 741 | 706 | 921 |
| Rank change year-on-year | -35 | +215 | +107 |
| Permanent jobs requiring a 1st/2nd Line Support Engineer | 28 | 60 | 93 |
| As % of all permanent jobs advertised in the UK | 0.043% | 0.090% | 0.087% |
| As % of the Job Titles category | 0.046% | 0.094% | 0.091% |
| Number of salaries quoted | 28 | 59 | 88 |
| 10th Percentile | £25,400 | £24,000 | £23,500 |
| 25th Percentile | £31,250 | £26,000 | £26,250 |
| Median annual salary (50th Percentile) | £38,000 | £29,000 | £30,000 |
| Median % change year-on-year | +31.03% | -3.33% | +10.09% |
| 75th Percentile | £57,500 | £34,625 | £35,375 |
| 90th Percentile | - | £38,000 | £40,000 |
| UK excluding London median annual salary | £31,500 | £28,000 | £28,000 |
| % change year-on-year | +12.50% | - | +9.80% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 60,439 | 63,647 | 101,982 |
| % of permanent jobs with a recognized job title | 92.53% | 95.34% | 95.03% |
| Number of salaries quoted | 27,854 | 47,336 | 66,038 |
| 10th Percentile | £35,000 | £29,831 | £33,135 |
| 25th Percentile | £45,000 | £40,000 | £45,000 |
| Median annual salary (50th Percentile) | £58,033 | £55,000 | £60,000 |
| Median % change year-on-year | +5.51% | -8.33% | - |
| 75th Percentile | £77,500 | £75,000 | £82,500 |
| 90th Percentile | £96,250 | £95,000 | £100,000 |
| UK excluding London median annual salary | £53,688 | £50,000 | £52,600 |
| % change year-on-year | +7.38% | -4.94% | +5.20% |
1st/2nd Line Support Engineer
Job Vacancy Trend
Job postings that featured 1st/2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised.
1st/2nd Line Support Engineer
Salary Trend
3-month moving average salary quoted in jobs citing 1st/2nd Line Support Engineer.
1st/2nd Line Support Engineer
Salary Histogram
Salary distribution for jobs citing 1st/2nd Line Support Engineer over the 6 months to 23 January 2025.
1st/2nd Line Support Engineer
Top 12 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support Engineer within the UK over the 6 months to 23 January 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | -9 | 26 | £40,250 | +41.23% | 6 |
| London | +31 | 17 | £55,000 | +62.96% | 1 |
| UK excluding London | -38 | 11 | £31,500 | +12.50% | 5 |
| Work from Home | +43 | 5 | £32,500 | +16.07% | 1 |
| East of England | -25 | 5 | £32,500 | -4.41% | |
| Scotland | +30 | 2 | £26,500 | -8.62% | |
| North of England | +3 | 2 | £27,750 | +4.72% | 1 |
| South East | -9 | 2 | £37,000 | +32.14% | 2 |
| East Midlands | 0 | 1 | £23,000 | -12.38% | |
| Midlands | -6 | 1 | £23,000 | -14.81% | 2 |
| North West | -32 | 1 | £32,500 | +22.64% | |
| Yorkshire | - | 1 | £23,000 | - |
1st/2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 23 January 2025, 1st/2nd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 1st/2nd Line Support Engineer in the job title.
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1st/2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: