Period
to 21 November 2017

The median contractor rate for a Services Delivery Manager was £425 per day in advertised job vacancies during the 6 months to 21 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Delivery Manager
UK
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 635 601 533
Rank change year-on-year -34 -68 +35
Contract jobs requiring a Services Delivery Manager 250 290 383
As % of all contract IT jobs advertised in the UK 0.24% 0.28% 0.34%
As % of the Job Titles category 0.26% 0.29% 0.36%
Number of daily rates quoted 176 193 263
UK median daily rate £425 £450 £411
Median daily rate % change year-on-year -5.56% +9.46% +2.59%
10th Percentile £304 £308 £313
90th Percentile £613 £613 £573
UK excluding London median daily rate £425 £425 £414
% change year-on-year - +2.72% +3.44%
Number of hourly rates quoted 5 2 4
UK median hourly rate £35.00 £101.25 £32.50
Median hourly rate % change year-on-year -65.43% +211.54% +21.13%
10th Percentile £27.13 £31.63 £27.90
90th Percentile £47.50 £175.88 £39.43
UK excluding London median hourly rate £40.00 £187.50 £32.50
% change year-on-year -78.67% +476.92% +21.13%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 97749 99240 107788
% of contract IT jobs with a recognized job title 94.79% 94.76% 94.90%
Number of daily rates quoted 64477 64699 68564
UK median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% -
10th Percentile £260 £250 £250
90th Percentile £625 £600 £588
UK excluding London median daily rate £400 £393 £375
% change year-on-year +1.91% +4.67% +3.45%
Number of hourly rates quoted 2920 3284 4118
UK median hourly rate £18.69 £18.03 £18.00
Median hourly rate % change year-on-year +3.66% +0.17% +9.09%
10th Percentile £10.96 £10.50 £10.50
90th Percentile £47.83 £47.50 £45.00
UK excluding London median hourly rate £17.50 £17.50 £17.50

Services Delivery Manager
Job Vacancy Trend

Job postings that featured Services Delivery Manager in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Services Delivery Manager in the UK

Services Delivery Manager
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Services Delivery Manager.

Contractor daily rate trend for Services Delivery Manager in the UK

Services Delivery Manager
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Services Delivery Manager over the 6 months to 21 November 2017.

Contractor daily rate histogram for Services Delivery Manager in the UK

Services Delivery Manager
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Services Delivery Manager.

Contractor hourly rate trend for Services Delivery Manager in the UK

Services Delivery Manager
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Services Delivery Manager over the 6 months to 21 November 2017.

Contractor hourly rate histogram for Services Delivery Manager in the UK

Services Delivery Manager
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Services Delivery Manager within the UK over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -8 242 £425 -5.56% 21
UK excluding London 0 164 £425 - 15
South East +39 81 £450 +7.78% 3
London -40 81 £438 -7.89% 9
North of England +40 31 £425 -5.56% 4
Midlands -7 20 £425 - 1
North West +12 15 £335 -29.29% 1
South West -14 14 £425 -5.56% 3
Yorkshire +23 13 £425 -5.56% 2
East of England -4 13 £444 +18.33% 1
East Midlands +4 11 £417 -1.82% 1
West Midlands -10 8 £413 +1.54%
North East +63 3 £350 -9.68% 1
Wales +1 3 £400 -11.11%
Scotland -9 2 £431 +69.12% 3

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 21 November 2017, Services Delivery Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Services Delivery Manager in the job title.

1 247 (98.80%) Service Delivery
2 162 (64.80%) ITIL
3 98 (39.20%) Service Management
4 59 (23.60%) Finance
5 47 (18.80%) Project Management
5 47 (18.80%) Stakeholder Management
6 36 (14.40%) ITIL V3
6 36 (14.40%) Incident Management
7 31 (12.40%) Change Management
8 30 (12.00%) SLA
9 29 (11.60%) Agile Software Development
9 29 (11.60%) Security Cleared
10 28 (11.20%) ITSM
11 27 (10.80%) ITIL Certification
11 27 (10.80%) PRINCE2
12 26 (10.40%) Continuous Improvement
13 23 (9.20%) SC Cleared
14 22 (8.80%) Service Delivery Management
15 17 (6.80%) Telecoms
15 17 (6.80%) Problem Management
16 16 (6.40%) SAP
16 16 (6.40%) Proactive Management
17 15 (6.00%) Analytical Skills
17 15 (6.00%) Microsoft
17 15 (6.00%) Management Information System
18 14 (5.60%) Risk Management
18 14 (5.60%) ServiceNow
18 14 (5.60%) Service Design
19 13 (5.20%) Matrix Organization
19 13 (5.20%) Matrix Management

Services Delivery Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (1.20%) MS Exchange
1 3 (1.20%) SharePoint
2 2 (0.80%) Adobe Experience Manager
2 2 (0.80%) Exchange Server 2010
2 2 (0.80%) Exchange Server 2013
2 2 (0.80%) IIS
2 2 (0.80%) OpenStack
2 2 (0.80%) SAS
2 2 (0.80%) Skype for Business
Applications
1 10 (4.00%) Microsoft Office
2 9 (3.60%) Microsoft Excel
3 7 (2.80%) Microsoft PowerPoint
4 3 (1.20%) Microsoft Project
4 3 (1.20%) MS Visio
Business Applications
1 7 (2.80%) SAP MM
2 6 (2.40%) SAP FSCM
3 4 (1.60%) SAP GRC
4 2 (0.80%) Remedy ITSM
5 1 (0.40%) Oracle EBS
5 1 (0.40%) SAP CO
5 1 (0.40%) SAP ERP
5 1 (0.40%) SAP FI
5 1 (0.40%) SAP FI/CO
5 1 (0.40%) SAP Oil and Gas
5 1 (0.40%) SAP SD
5 1 (0.40%) SAP SM
Cloud Services
1 6 (2.40%) Cloud Computing
2 4 (1.60%) SaaS
3 2 (0.80%) Amazon AWS
3 2 (0.80%) Office 365
4 1 (0.40%) IaaS
4 1 (0.40%) PaaS
Communications & Networking
1 4 (1.60%) SAN
2 3 (1.20%) Firewall
2 3 (1.20%) LAN
2 3 (1.20%) SMS
2 3 (1.20%) WAN
3 2 (0.80%) PBX
3 2 (0.80%) VoIP
4 1 (0.40%) VPN
4 1 (0.40%) Wireless
Database & Business Intelligence
1 4 (1.60%) SAP HANA
2 1 (0.40%) MySQL
2 1 (0.40%) Relational Database
2 1 (0.40%) SQL Server
Development Applications
1 1 (0.40%) Maven
1 1 (0.40%) Rational DOORS
General
1 59 (23.60%) Finance
2 17 (6.80%) Telecoms
3 9 (3.60%) Banking
4 8 (3.20%) Financial Institution
5 7 (2.80%) Retail
6 5 (2.00%) Billing
7 4 (1.60%) Law
7 4 (1.60%) Legal
7 4 (1.60%) Manufacturing
8 3 (1.20%) Automotive
9 2 (0.80%) Advertising
9 2 (0.80%) Aerospace
9 2 (0.80%) German Language
9 2 (0.80%) Local Government
10 1 (0.40%) Investment Banking
10 1 (0.40%) Military
10 1 (0.40%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 4 (1.60%) Middleware
2 1 (0.40%) AngularJS
2 1 (0.40%) CSS
2 1 (0.40%) J2EE
2 1 (0.40%) jQuery
2 1 (0.40%) Oracle Fusion
2 1 (0.40%) REST
2 1 (0.40%) Sass
2 1 (0.40%) Spring
2 1 (0.40%) Spring MVC
2 1 (0.40%) Twitter Bootstrap
2 1 (0.40%) Web Services
Miscellaneous
1 15 (6.00%) Analytical Skills
1 15 (6.00%) Management Information System
2 12 (4.80%) Virtual Team
3 9 (3.60%) NHS
4 5 (2.00%) Data Centre
5 4 (1.60%) Data Protection Act
6 3 (1.20%) CMDB
6 3 (1.20%) FMCG
7 2 (0.80%) Computer Science
7 2 (0.80%) Digital Signage
7 2 (0.80%) Enterprise Software
7 2 (0.80%) Hedge funds
7 2 (0.80%) Life Science
7 2 (0.80%) Video Conferencing
8 1 (0.40%) Cyberthreat
8 1 (0.40%) Driving Licence
8 1 (0.40%) Hybrid Cloud
8 1 (0.40%) PMI
8 1 (0.40%) Tandem
Operating Systems
1 8 (3.20%) Windows
2 5 (2.00%) Windows Server
3 4 (1.60%) Windows Server 2012
4 1 (0.40%) Linux
4 1 (0.40%) Mac OS X
4 1 (0.40%) Unix
4 1 (0.40%) Windows 10
4 1 (0.40%) Windows Server 2008
Processes & Methodologies
1 247 (98.80%) Service Delivery
2 162 (64.80%) ITIL
3 98 (39.20%) Service Management
4 47 (18.80%) Project Management
4 47 (18.80%) Stakeholder Management
5 36 (14.40%) Incident Management
5 36 (14.40%) ITIL V3
6 31 (12.40%) Change Management
7 29 (11.60%) Agile Software Development
8 28 (11.20%) ITSM
9 27 (10.80%) PRINCE2
10 26 (10.40%) Continuous Improvement
11 22 (8.80%) Service Delivery Management
12 17 (6.80%) Problem Management
13 16 (6.40%) Proactive Management
14 14 (5.60%) Risk Management
14 14 (5.60%) Service Design
15 13 (5.20%) Asset Management
15 13 (5.20%) Matrix Management
15 13 (5.20%) Performance Management
Programming Languages
1 2 (0.80%) Java
2 1 (0.40%) ABAP
2 1 (0.40%) C
2 1 (0.40%) C++
2 1 (0.40%) JavaScript
2 1 (0.40%) SQL
Qualifications
1 29 (11.60%) Security Cleared
2 27 (10.80%) ITIL Certification
3 23 (9.20%) SC Cleared
4 9 (3.60%) DV Cleared
5 8 (3.20%) CCNA
5 8 (3.20%) Cisco Certification
5 8 (3.20%) Degree
6 6 (2.40%) BPSS Clearance
6 6 (2.40%) ITIL Foundation Certificate
7 5 (2.00%) CCENT
8 4 (1.60%) ACCA
8 4 (1.60%) CIMA
8 4 (1.60%) PMP
9 3 (1.20%) CTC Cleared
9 3 (1.20%) PMI Certification
9 3 (1.20%) PRINCE2 Certification
10 1 (0.40%) MBA
10 1 (0.40%) Microsoft Certification
10 1 (0.40%) PRINCE2 Practitioner
10 1 (0.40%) Six Sigma Black Belt
Quality Assurance & Compliance
1 30 (12.00%) SLA
2 6 (2.40%) Disclosure Scotland
2 6 (2.40%) ISO/IEC 20000
2 6 (2.40%) ISO/IEC 27001
3 4 (1.60%) Sarbanes-Oxley
4 2 (0.80%) COBIT
4 2 (0.80%) QA
5 1 (0.40%) GAMP
5 1 (0.40%) ISO 22301
5 1 (0.40%) ISO 9001
5 1 (0.40%) PMO
System Software
1 4 (1.60%) VMware ESXi
2 3 (1.20%) Active Directory
2 3 (1.20%) VMware Infrastructure
3 1 (0.40%) XenApp
Systems Management
1 3 (1.20%) SCCM
1 3 (1.20%) vCenter Server
Vendors
1 16 (6.40%) SAP
2 15 (6.00%) Microsoft
3 14 (5.60%) ServiceNow
4 8 (3.20%) Cisco
5 6 (2.40%) Oracle
6 5 (2.00%) Salesforce.com
6 5 (2.00%) VMware
7 4 (1.60%) EMC
7 4 (1.60%) IBM
8 3 (1.20%) Remedy
9 2 (0.80%) Citrix
9 2 (0.80%) HP
9 2 (0.80%) Huawei
9 2 (0.80%) Red Hat
9 2 (0.80%) Siebel
9 2 (0.80%) SolarWinds
10 1 (0.40%) BMC
10 1 (0.40%) Fujitsu
10 1 (0.40%) JDA
10 1 (0.40%) NetApp