Service Delivery Manager Contracts

Service Delivery Manager
UK

The median Service Delivery Manager daily rate in the UK is £450, according to job vacancies posted in the 6 months leading up to 30 April 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
30 Apr 2025		 Same period 2024 Same period 2023
Rank 465 496 548
Rank change year-on-year +31 +52 +105
Contract jobs requiring a Service Delivery Manager 54 104 165
As % of all contract jobs advertised in the UK 0.18% 0.24% 0.28%
As % of the Job Titles category 0.20% 0.26% 0.29%
Number of daily rates quoted 32 64 130
10th Percentile £358 £200 £363
25th Percentile £400 £313 £440
Median daily rate (50th Percentile) £450 £450 £540
Median % change year-on-year - -16.67% +8.00%
75th Percentile £588 £538 £625
90th Percentile £648 £650 £750
UK excluding London median daily rate £450 £525 £563
% change year-on-year -14.29% -6.67% +13.07%
Number of hourly rates quoted 5 7 3
10th Percentile £41.50 - -
25th Percentile £62.50 £29.75 -
Median hourly rate £67.50 £30.00 £12.95
Median % change year-on-year +125.00% +131.66% -
75th Percentile £70.00 £51.57 £35.85
90th Percentile - £72.90 £49.59
UK excluding London median hourly rate £68.75 £30.00 £12.95
% change year-on-year +129.17% +131.66% -

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 27,050 40,453 56,471
% of contract IT jobs with a recognized job title 92.52% 92.79% 94.61%
Number of daily rates quoted 17,687 26,352 39,474
10th Percentile £300 £275 £313
25th Percentile £406 £409 £425
Median daily rate (50th Percentile) £515 £525 £540
Median % change year-on-year -1.90% -2.78% +2.86%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £493 £500
% change year-on-year -3.55% -1.50% +5.26%
Number of hourly rates quoted 1,031 2,658 1,569
10th Percentile £14.20 £12.86 £14.29
25th Percentile £18.51 £16.30 £19.50
Median hourly rate £29.07 £36.00 £45.00
Median % change year-on-year -19.25% -20.00% +91.86%
75th Percentile £62.50 £60.75 £65.75
90th Percentile £75.00 £72.50 £75.75
UK excluding London median hourly rate £28.75 £38.50 £42.50
% change year-on-year -25.32% -9.41% +117.95%

Service Delivery Manager
Job Vacancy Trend

Job postings that featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Service Delivery Manager in the UK

Service Delivery Manager
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Service Delivery Manager.

Daily rate trend for Service Delivery Manager in the UK

Service Delivery Manager
Daily Rate Histogram

Daily rate distribution for jobs citing Service Delivery Manager over the 6 months to 30 April 2025.

Daily rate histogram for Service Delivery Manager in the UK

Service Delivery Manager
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Service Delivery Manager.

Hourly rate trend for Service Delivery Manager in the UK

Service Delivery Manager
Hourly Rate Histogram

Hourly rate distribution of jobs citing Service Delivery Manager over the 6 months to 30 April 2025.

Hourly rate histogram for Service Delivery Manager in the UK

Service Delivery Manager
Top 14 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery Manager within the UK over the 6 months to 30 April 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
England +19 48 £450 -5.26% 73
UK excluding London +37 29 £450 -14.29% 47
London +17 21 £500 +11.11% 27
Work from Home +47 20 £430 -12.24% 28
East of England +38 7 - - 3
South East +41 6 £511 -48.88% 8
South West +39 6 £475 -11.63% 7
Midlands +15 5 £450 -18.18% 14
West Midlands +14 4 £450 -18.18% 11
Scotland - 3 £553 - 4
North of England +19 2 £350 -29.01% 10
Yorkshire +15 1 £300 -33.33% 6
East Midlands +3 1 - - 3
North West +2 1 £400 -18.86% 2

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 30 April 2025, Service Delivery Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Service Delivery Manager in the job title.

1 54 (100.00%) Service Delivery
2 39 (72.22%) ITIL
3 26 (48.15%) Continuous Improvement
4 24 (44.44%) Service Management
5 20 (37.04%) Social Skills
6 19 (35.19%) Problem Management
7 14 (25.93%) Security Cleared
8 11 (20.37%) Stakeholder Management
8 11 (20.37%) SC Cleared
8 11 (20.37%) Line Management
9 10 (18.52%) Customer Service
9 10 (18.52%) Incident Management
10 9 (16.67%) ITSM
10 9 (16.67%) SLA
10 9 (16.67%) Contract Negotiation
11 8 (14.81%) Problem-Solving
11 8 (14.81%) Risk Management
11 8 (14.81%) Performance Management
12 7 (12.96%) Facilities Management
12 7 (12.96%) Billing
12 7 (12.96%) Stakeholder Engagement
12 7 (12.96%) Finance
12 7 (12.96%) Manufacturing
12 7 (12.96%) Back Office
12 7 (12.96%) Agile
12 7 (12.96%) ITIL Certification
12 7 (12.96%) Intranet
12 7 (12.96%) Contract Management
12 7 (12.96%) Decision-Making
12 7 (12.96%) Red Team

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.70%) Adobe Experience Manager
Applications
1 1 (1.85%) Microsoft Excel
1 1 (1.85%) Microsoft Office
1 1 (1.85%) Spreadsheet
Business Applications
1 1 (1.85%) Remedy ITSM
1 1 (1.85%) SAP Retail
1 1 (1.85%) Shopify
Cloud Services
1 2 (3.70%) Azure
1 2 (3.70%) Microsoft 365
2 1 (1.85%) AWS
2 1 (1.85%) Azure DevOps
2 1 (1.85%) BigCommerce
2 1 (1.85%) Power Platform
2 1 (1.85%) SaaS
Communications & Networking
1 7 (12.96%) Intranet
2 3 (5.56%) Cisco Firepower
2 3 (5.56%) Firewall
Database & Business Intelligence
1 2 (3.70%) MySQL
2 1 (1.85%) Data Warehouse
2 1 (1.85%) Oracle Reports
2 1 (1.85%) Power BI
Development Applications
1 4 (7.41%) JIRA
2 2 (3.70%) Maven
3 1 (1.85%) Bugzilla
3 1 (1.85%) Git
3 1 (1.85%) Jenkins
3 1 (1.85%) Selenium
3 1 (1.85%) Team Foundation Server
General
1 20 (37.04%) Social Skills
2 7 (12.96%) Back Office
2 7 (12.96%) Billing
2 7 (12.96%) Finance
2 7 (12.96%) Manufacturing
3 6 (11.11%) Banking
4 5 (9.26%) Legal
4 5 (9.26%) Retail
4 5 (9.26%) Telecoms
5 4 (7.41%) Analytical Skills
5 4 (7.41%) Public Sector
6 2 (3.70%) Influencing Skills
6 2 (3.70%) Law
6 2 (3.70%) Military
7 1 (1.85%) Aerospace
7 1 (1.85%) Organisational Skills
Libraries, Frameworks & Software Standards
1 2 (3.70%) AngularJS
1 2 (3.70%) Bootstrap
1 2 (3.70%) CSS
1 2 (3.70%) J2EE
1 2 (3.70%) jQuery
1 2 (3.70%) REST
1 2 (3.70%) Sass
1 2 (3.70%) Spring
1 2 (3.70%) Spring MVC
1 2 (3.70%) VML
1 2 (3.70%) Web Services
2 1 (1.85%) SAP Basis
Miscellaneous
1 3 (5.56%) Analytical Mindset
2 2 (3.70%) Management Information System
3 1 (1.85%) NHS
3 1 (1.85%) Onboarding
3 1 (1.85%) Product Ownership
3 1 (1.85%) Self-Motivation
Operating Systems
1 5 (9.26%) Windows
2 2 (3.70%) Linux
2 2 (3.70%) Unix
3 1 (1.85%) Windows 10
Processes & Methodologies
1 54 (100.00%) Service Delivery
2 39 (72.22%) ITIL
3 26 (48.15%) Continuous Improvement
4 24 (44.44%) Service Management
5 19 (35.19%) Problem Management
6 11 (20.37%) Line Management
6 11 (20.37%) Stakeholder Management
7 10 (18.52%) Customer Service
7 10 (18.52%) Incident Management
8 9 (16.67%) Contract Negotiation
8 9 (16.67%) ITSM
9 8 (14.81%) Performance Management
9 8 (14.81%) Problem-Solving
9 8 (14.81%) Risk Management
10 7 (12.96%) Agile
10 7 (12.96%) Contract Management
10 7 (12.96%) Decision-Making
10 7 (12.96%) Facilities Management
10 7 (12.96%) Red Team
10 7 (12.96%) Stakeholder Engagement
Programming Languages
1 2 (3.70%) Java
1 2 (3.70%) JavaScript
1 2 (3.70%) SQL
Qualifications
1 14 (25.93%) Security Cleared
2 11 (20.37%) SC Cleared
3 7 (12.96%) ITIL Certification
4 3 (5.56%) CISA
4 3 (5.56%) CISM
4 3 (5.56%) CISSP
4 3 (5.56%) GIAC
4 3 (5.56%) ISACA
4 3 (5.56%) SANS
5 2 (3.70%) BPSS Clearance
5 2 (3.70%) ITIL Foundation Certificate
5 2 (3.70%) PMI Certification
5 2 (3.70%) PMP
6 1 (1.85%) DV Cleared
Quality Assurance & Compliance
1 9 (16.67%) SLA
2 1 (1.85%) Accessibility
2 1 (1.85%) COBIT
2 1 (1.85%) ISO/IEC 20000
2 1 (1.85%) QA
System Software
1 1 (1.85%) Active Directory
Systems Management
1 3 (5.56%) FortiGate
Vendors
1 5 (9.26%) ServiceNow
2 4 (7.41%) Microsoft
2 4 (7.41%) SAP
3 3 (5.56%) Cisco
3 3 (5.56%) Tenable
4 2 (3.70%) Sun
5 1 (1.85%) Adobe
5 1 (1.85%) Oracle
5 1 (1.85%) Remedy
5 1 (1.85%) Salesforce
5 1 (1.85%) Sitecore
5 1 (1.85%) Workday
5 1 (1.85%) Zoho
84 Service Delivery Manager jobs Nationwide