IT Services Manager Contracts

IT Service Manager
UK

The median IT Service Manager daily rate in the UK is £506, according to job vacancies posted in the 6 months leading up to 30 April 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
30 Apr 2025
Same period 2024 Same period 2023
Rank 473 542 614
Rank change year-on-year +69 +72 +62
Contract jobs requiring an IT Services Manager 46 58 99
As % of all contract jobs advertised in the UK 0.16% 0.13% 0.17%
As % of the Job Titles category 0.17% 0.14% 0.18%
Number of daily rates quoted 24 39 76
10th Percentile £400 £425 £356
25th Percentile £425 £519 £415
Median daily rate (50th Percentile) £506 £575 £473
Median % change year-on-year -11.96% +21.69% -10.00%
75th Percentile £581 £650 £575
90th Percentile £646 £675 £650
UK excluding London median daily rate £513 £575 £450
% change year-on-year -10.87% +27.78% -10.00%
Number of hourly rates quoted 4 2 1
10th Percentile £63.63 £33.56 -
25th Percentile £65.31 £33.57 £56.25
Median hourly rate £68.75 £33.90 £57.50
Median % change year-on-year +102.80% -41.04% +66.91%
75th Percentile £70.00 £34.54 £58.75
90th Percentile - £34.74 -
UK excluding London median hourly rate £68.75 - -

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 27,050 40,453 56,471
% of contract IT jobs with a recognized job title 92.52% 92.79% 94.61%
Number of daily rates quoted 17,687 26,352 39,474
10th Percentile £300 £275 £313
25th Percentile £406 £409 £425
Median daily rate (50th Percentile) £515 £525 £540
Median % change year-on-year -1.90% -2.78% +2.86%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £493 £500
% change year-on-year -3.55% -1.50% +5.26%
Number of hourly rates quoted 1,031 2,658 1,569
10th Percentile £14.20 £12.86 £14.29
25th Percentile £18.51 £16.30 £19.50
Median hourly rate £29.07 £36.00 £45.00
Median % change year-on-year -19.25% -20.00% +91.86%
75th Percentile £62.50 £60.75 £65.75
90th Percentile £75.00 £72.50 £75.75
UK excluding London median hourly rate £28.75 £38.50 £42.50
% change year-on-year -25.32% -9.41% +117.95%

IT Services Manager
Job Vacancy Trend

Job postings that featured IT Services Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Services Manager in the UK

IT Services Manager
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing IT Services Manager.

Daily rate trend for IT Services Manager in the UK

IT Services Manager
Daily Rate Histogram

Daily rate distribution for jobs citing IT Services Manager over the 6 months to 30 April 2025.

Daily rate histogram for IT Services Manager in the UK

IT Services Manager
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing IT Services Manager.

Hourly rate trend for IT Services Manager in the UK

IT Services Manager
Top 14 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Services Manager within the UK over the 6 months to 30 April 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +48 41 £500 -13.04% 50
UK excluding London +63 36 £513 -10.87% 37
Work from Home +47 18 £463 -15.91% 26
South East +48 10 £500 -9.17% 7
London +19 9 £445 -31.54% 14
East of England +39 7 - - 3
North of England +32 6 £550 +4.76% 10
Scotland - 5 £513 - 2
South West +42 4 £490 -20.52% 2
Midlands +16 4 £450 -18.18% 15
West Midlands +15 3 £450 -18.18% 14
North West +12 3 £550 +4.76% 5
Yorkshire - 3 £625 - 3
East Midlands +3 1 £350 - 1

IT Services Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 30 April 2025, IT Services Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring IT Services Manager in the job title.

1 29 (63.04%) ITIL
2 21 (45.65%) Service Management
2 21 (45.65%) Service Delivery
3 14 (30.43%) Contract Management
4 13 (28.26%) Incident Management
5 12 (26.09%) Security Cleared
5 12 (26.09%) Continuous Improvement
5 12 (26.09%) Cybersecurity
6 11 (23.91%) Disaster Recovery
7 10 (21.74%) ITSM
7 10 (21.74%) Risk Management
7 10 (21.74%) Azure
7 10 (21.74%) Problem Management
7 10 (21.74%) Public Sector
8 9 (19.57%) Customer Service
8 9 (19.57%) SC Cleared
8 9 (19.57%) ServiceNow
8 9 (19.57%) Microsoft 365
8 9 (19.57%) Firewall
8 9 (19.57%) Project Management
8 9 (19.57%) Microsoft
9 8 (17.39%) Penetration Testing
9 8 (17.39%) SharePoint
9 8 (17.39%) Analytics
9 8 (17.39%) Social Skills
10 7 (15.22%) Red Team
10 7 (15.22%) Power Platform
10 7 (15.22%) Contract Negotiation
10 7 (15.22%) Microsoft Intune
10 7 (15.22%) Line Management

IT Services Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (17.39%) SharePoint
Applications
1 1 (2.17%) Chatbot
Business Applications
1 3 (6.52%) Remedy ITSM
2 1 (2.17%) Dynamics CRM
Cloud Services
1 10 (21.74%) Azure
2 9 (19.57%) Microsoft 365
3 7 (15.22%) Power Platform
4 1 (2.17%) AWS
4 1 (2.17%) Cloud Computing
4 1 (2.17%) Entra ID
Communications & Networking
1 9 (19.57%) Firewall
2 7 (15.22%) Internet
2 7 (15.22%) Intranet
2 7 (15.22%) VPN
3 6 (13.04%) Network Security
Database & Business Intelligence
1 7 (15.22%) Power BI
General
1 10 (21.74%) Public Sector
2 8 (17.39%) Social Skills
3 7 (15.22%) Back Office
3 7 (15.22%) Billing
3 7 (15.22%) Finance
3 7 (15.22%) Manufacturing
4 5 (10.87%) Legal
5 4 (8.70%) Banking
5 4 (8.70%) Military
6 3 (6.52%) Analytical Skills
7 2 (4.35%) Fire and Rescue
7 2 (4.35%) Inclusion and Diversity
7 2 (4.35%) Law
7 2 (4.35%) Police
8 1 (2.17%) Aerospace
8 1 (2.17%) Financial Institution
8 1 (2.17%) International Banking
8 1 (2.17%) Organisational Skills
Miscellaneous
1 7 (15.22%) Video Conferencing
2 3 (6.52%) Analytical Mindset
3 2 (4.35%) Data Centre
3 2 (4.35%) Replication
4 1 (2.17%) Enterprise Software
4 1 (2.17%) Management Information System
Operating Systems
1 1 (2.17%) Windows
Processes & Methodologies
1 29 (63.04%) ITIL
2 21 (45.65%) Service Delivery
2 21 (45.65%) Service Management
3 14 (30.43%) Contract Management
4 13 (28.26%) Incident Management
5 12 (26.09%) Continuous Improvement
5 12 (26.09%) Cybersecurity
6 11 (23.91%) Disaster Recovery
7 10 (21.74%) ITSM
7 10 (21.74%) Problem Management
7 10 (21.74%) Risk Management
8 9 (19.57%) Customer Service
8 9 (19.57%) Project Management
9 8 (17.39%) Analytics
9 8 (17.39%) Penetration Testing
10 7 (15.22%) Case Management
10 7 (15.22%) Change Management
10 7 (15.22%) Facilities Management
10 7 (15.22%) Line Management
10 7 (15.22%) Performance Management
Qualifications
1 12 (26.09%) Security Cleared
2 9 (19.57%) SC Cleared
3 5 (10.87%) ITIL Certification
4 1 (2.17%) BPSS Clearance
4 1 (2.17%) Degree
4 1 (2.17%) DV Cleared
4 1 (2.17%) ITIL Foundation Certificate
4 1 (2.17%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (4.35%) ISO 22301
1 2 (4.35%) ISO 31000
1 2 (4.35%) ISO/IEC 27001
1 2 (4.35%) SLA
2 1 (2.17%) Cyber Essentials
2 1 (2.17%) Data Quality
2 1 (2.17%) ISO/IEC 20000
System Software
1 2 (4.35%) Virtual Servers
2 1 (2.17%) Active Directory
Systems Management
1 7 (15.22%) Microsoft Intune
Vendors
1 9 (19.57%) Microsoft
1 9 (19.57%) ServiceNow
2 3 (6.52%) BMC
2 3 (6.52%) Remedy
3 2 (4.35%) Foundry
4 1 (2.17%) Oracle