Period
to 20 November 2017

The median contractor rate for an IT Services Manager was £450 per day in advertised job vacancies during the 6 months to 20 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Manager
UK
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 714 760 671
Rank change year-on-year +46 -89 +73
Contract jobs requiring an IT Services Manager 165 128 216
As % of all contract IT jobs advertised in the UK 0.16% 0.12% 0.19%
As % of the Job Titles category 0.17% 0.13% 0.20%
Number of daily rates quoted 122 93 147
UK median daily rate £450 £450 £425
Median daily rate % change year-on-year - +5.88% +6.25%
10th Percentile £313 £317 £300
90th Percentile £600 £575 £588
UK excluding London median daily rate £425 £425 £414
% change year-on-year - +2.72% +3.44%
Number of hourly rates quoted 6 1 4
UK median hourly rate £35.00 £39.00 £24.01
Median hourly rate % change year-on-year -10.26% +62.43% -15.01%
10th Percentile £24.61 £38.50 £16.25
90th Percentile £42.75 £39.50 £30.52
UK excluding London median hourly rate £36.00 £39.00 £24.01
% change year-on-year -7.69% +62.43% -15.01%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 96939 98568 108531
% of contract IT jobs with a recognized job title 94.79% 94.76% 94.90%
Number of daily rates quoted 63924 64295 69051
UK median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% -
10th Percentile £260 £250 £250
90th Percentile £625 £600 £588
UK excluding London median daily rate £400 £393 £375
% change year-on-year +1.91% +4.67% +3.45%
Number of hourly rates quoted 2896 3271 4142
UK median hourly rate £18.70 £18.00 £18.00
Median hourly rate % change year-on-year +3.89% - +9.09%
10th Percentile £10.96 £10.50 £10.50
90th Percentile £47.83 £47.50 £45.00
UK excluding London median hourly rate £17.50 £17.50 £17.50

IT Services Manager
Job Vacancy Trend

Job postings that featured IT Services Manager in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for IT Services Manager in the UK

IT Services Manager
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Services Manager.

Contractor daily rate trend for IT Services Manager in the UK

IT Services Manager
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing IT Services Manager over the 6 months to 20 November 2017.

Contractor daily rate histogram for IT Services Manager in the UK

IT Services Manager
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Services Manager.

Contractor hourly rate trend for IT Services Manager in the UK

IT Services Manager
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing IT Services Manager over the 6 months to 20 November 2017.

Contractor hourly rate histogram for IT Services Manager in the UK

IT Services Manager
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Services Manager within the UK over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +57 153 £450 - 12
UK excluding London +59 96 £425 - 9
London 0 68 £500 +4.17% 3
South East +11 36 £425 -5.56% 1
North of England +78 33 £375 -8.54% 3
North West +37 25 £375 -8.54% 1
Scotland -6 11 £450 -
Midlands +19 7 £413 -8.33% 4
Yorkshire +18 5 £338 -20.59% 2
South West +14 5 £354 -2.62%
West Midlands +22 4 £413 -4.62% 2
North East +62 3 £569 +51.67%
East of England -27 3 £250 -37.50% 1
East Midlands - 3 £406 - 2
Wales - 2 £513 -

IT Services Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 20 November 2017, IT Services Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring IT Services Manager in the job title.

1 96 (58.18%) ITIL
2 75 (45.45%) Finance
3 65 (39.39%) Service Management
4 64 (38.79%) Service Delivery
5 43 (26.06%) ITSM
6 41 (24.85%) Stakeholder Management
7 35 (21.21%) Project Management
8 26 (15.76%) ITIL Certification
9 24 (14.55%) Supplier Management
10 18 (10.91%) Change Management
10 18 (10.91%) Analytical Skills
11 17 (10.30%) SLA
11 17 (10.30%) Incident Management
12 16 (9.70%) Degree
12 16 (9.70%) Banking
13 15 (9.09%) Microsoft
14 14 (8.48%) Matrix Organization
14 14 (8.48%) PRINCE2
15 13 (7.88%) Continuous Improvement
16 12 (7.27%) ITIL V3
16 12 (7.27%) Performance Management
17 10 (6.06%) Retail
17 10 (6.06%) Windows
17 10 (6.06%) PMI Certification
17 10 (6.06%) Telecoms
17 10 (6.06%) Service Design
17 10 (6.06%) ITIL Foundation Certificate
18 9 (5.45%) Asset Management
19 8 (4.85%) Agile Software Development
19 8 (4.85%) Validation

IT Services Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (3.03%) SharePoint
2 3 (1.82%) MS Exchange
3 2 (1.21%) Adobe Experience Manager
3 2 (1.21%) CMS
4 1 (0.61%) Confluence
4 1 (0.61%) MS Project Server
Applications
1 6 (3.64%) Microsoft Office
2 4 (2.42%) Microsoft Excel
2 4 (2.42%) Microsoft PowerPoint
2 4 (2.42%) Microsoft Project
3 2 (1.21%) MS Visio
4 1 (0.61%) S-PLUS
4 1 (0.61%) Spreadsheet
Business Applications
1 1 (0.61%) SAP SM
Cloud Services
1 2 (1.21%) Office 365
2 1 (0.61%) Microsoft Azure
Communications & Networking
1 5 (3.03%) DHCP
2 4 (2.42%) TCP/IP
3 2 (1.21%) SMS
4 1 (0.61%) DNS
4 1 (0.61%) Firewall
4 1 (0.61%) Internet
4 1 (0.61%) Intranet
4 1 (0.61%) LAN
4 1 (0.61%) SAN
4 1 (0.61%) VoIP
4 1 (0.61%) VPN
4 1 (0.61%) WAN
4 1 (0.61%) Wi-Fi
4 1 (0.61%) Wireless
Database & Business Intelligence
1 2 (1.21%) Crystal Reports
2 1 (0.61%) Blockchain
2 1 (0.61%) Data Warehouse
2 1 (0.61%) Oracle Database
Development Applications
1 2 (1.21%) JIRA
2 1 (0.61%) Git (software)
2 1 (0.61%) Gradle
2 1 (0.61%) Hudson
2 1 (0.61%) Jenkins
2 1 (0.61%) Maven
2 1 (0.61%) SonarQube
2 1 (0.61%) Subversion
General
1 75 (45.45%) Finance
2 16 (9.70%) Banking
3 10 (6.06%) Retail
3 10 (6.06%) Telecoms
4 6 (3.64%) Manufacturing
4 6 (3.64%) Marketing
5 5 (3.03%) Legal
6 4 (2.42%) Back Office
6 4 (2.42%) Electronics
7 3 (1.82%) Financial Institution
7 3 (1.82%) Investment Banking
7 3 (1.82%) Retail Banking
8 1 (0.61%) Automotive
8 1 (0.61%) Local Government
8 1 (0.61%) Pharmaceutical
Miscellaneous
1 18 (10.91%) Analytical Skills
2 7 (4.24%) Management Information System
2 7 (4.24%) Virtual Team
3 6 (3.64%) Data Centre
4 5 (3.03%) NHS
4 5 (3.03%) PMI
5 3 (1.82%) Computer Science
6 2 (1.21%) User Experience
7 1 (0.61%) BYOD
7 1 (0.61%) EMC VMAX
7 1 (0.61%) EPoS
7 1 (0.61%) Market Risk
7 1 (0.61%) Social Media
Operating Systems
1 10 (6.06%) Windows
2 6 (3.64%) Windows 7
3 2 (1.21%) Windows Server
4 1 (0.61%) Linux
4 1 (0.61%) Unix
4 1 (0.61%) Windows Server 2008
Processes & Methodologies
1 96 (58.18%) ITIL
2 65 (39.39%) Service Management
3 64 (38.79%) Service Delivery
4 43 (26.06%) ITSM
5 41 (24.85%) Stakeholder Management
6 35 (21.21%) Project Management
7 24 (14.55%) Supplier Management
8 18 (10.91%) Change Management
9 17 (10.30%) Incident Management
10 14 (8.48%) Matrix Organization
10 14 (8.48%) PRINCE2
11 13 (7.88%) Continuous Improvement
12 12 (7.27%) ITIL V3
12 12 (7.27%) Performance Management
13 10 (6.06%) Service Design
14 9 (5.45%) Asset Management
15 8 (4.85%) Agile Software Development
15 8 (4.85%) Business Intelligence
15 8 (4.85%) IT Strategy
15 8 (4.85%) Validation
Programming Languages
1 1 (0.61%) C
1 1 (0.61%) Groovy
1 1 (0.61%) Java
Qualifications
1 26 (15.76%) ITIL Certification
2 16 (9.70%) Degree
3 10 (6.06%) ITIL Foundation Certificate
3 10 (6.06%) PMI Certification
4 7 (4.24%) PMP
5 6 (3.64%) Microsoft Certification
6 5 (3.03%) PRINCE2 Certification
7 4 (2.42%) MCSA
7 4 (2.42%) MCSE
8 3 (1.82%) SC Cleared
8 3 (1.82%) Security Cleared
9 2 (1.21%) A+ Certification
9 2 (1.21%) CCENT
9 2 (1.21%) CCNA
9 2 (1.21%) Cisco Certification
9 2 (1.21%) Computer Science Degree
9 2 (1.21%) Master's Degree
9 2 (1.21%) MCP
9 2 (1.21%) Network+ Certification
10 1 (0.61%) Numerate Degree
Quality Assurance & Compliance
1 17 (10.30%) SLA
2 4 (2.42%) QA
3 3 (1.82%) ISO/IEC 20000
3 3 (1.82%) ISO/IEC 27001
3 3 (1.82%) PMO
3 3 (1.82%) Sarbanes-Oxley
4 2 (1.21%) COBIT
5 1 (0.61%) Disclosure Scotland
5 1 (0.61%) GDPR
5 1 (0.61%) ISO 22301
5 1 (0.61%) ISO 9001
5 1 (0.61%) PCI DSS
System Software
1 8 (4.85%) Active Directory
2 2 (1.21%) VMware Infrastructure
3 1 (0.61%) Hyper-V
Systems Management
1 5 (3.03%) SCCM
2 2 (1.21%) DameWare
2 2 (1.21%) Systems Management Server (SMS)
3 1 (0.61%) AirWatch
3 1 (0.61%) NetBackup
Vendors
1 15 (9.09%) Microsoft
2 8 (4.85%) SAP
3 6 (3.64%) ServiceNow
4 3 (1.82%) HP
4 3 (1.82%) Siebel
5 2 (1.21%) Adobe
5 2 (1.21%) Cisco
5 2 (1.21%) Fujitsu
5 2 (1.21%) Sophos
5 2 (1.21%) VMware
6 1 (0.61%) BMC
6 1 (0.61%) EMC
6 1 (0.61%) F5
6 1 (0.61%) IBM
6 1 (0.61%) NetApp
6 1 (0.61%) Oracle
6 1 (0.61%) Salesforce.com
6 1 (0.61%) Splunk