The median contractor rate for a IT Services Manager was £450 per day in advertised job vacancies during the 3 months to 30 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Manager
UK
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 543 531 541
Rank change year-on-year -12 +10  
Contract jobs requiring an IT Services Manager 57 109 84
As % of all contract IT jobs advertised in the UK 0.13% 0.20% 0.16%
As % of the Job Titles category 0.13% 0.21% 0.16%
Number of daily rates quoted 41 80 55
Median daily rate £450 £396 £450
Median daily rate % change year-on-year +13.56% -11.94%  
90% offered a daily rate of more than £275 £303 £222
10% offered a daily rate of more than £550 £528 £555
UK excluding London median daily rate £425 £390 £450
% change year-on-year +8.97% -13.33%  
Number of hourly rates quoted 1 2 1
Median hourly rate £16.50 £13.59 £175.00
Median hourly rate % change year-on-year +21.43% -92.23%  
UK excluding London median hourly rate £16.50 £13.59 -
% change year-on-year +21.43% -  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 43148 51543 50918
As % of all contract IT job vacancies advertised in the UK 94.77% 95.22% 94.82%
Number of daily rates quoted 28028 33436 30785
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £260 £260 £238
10% offered a daily rate of more than £600 £600 £550
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1488 1586 2043
Median hourly rate £18.00 £18.50 £17.50
Median hourly rate % change year-on-year -2.70% +5.71%  
90% offered a hourly rate of more than £11.30 £11.25 £11.00
10% offered a hourly rate of more than £47.50 £47.50 £42.50
UK excluding London median hourly rate £17.50 £19.00 £17.00
% change year-on-year -7.89% +11.76%  

IT Services Manager
Job Vacancy Trend

The job posting trend of jobs advertised that featured IT Services Manager in the job title.

Job vacancy trend for IT Services Manager in the UK

IT Services Manager
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Services Manager.

Contractor daily rate trend for IT Services Manager in the UK

IT Services Manager
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing IT Services Manager over the 3 months to 30 March 2017.

Contractor daily rate histogram for IT Services Manager in the UK

IT Services Manager
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Services Manager.

Contractor hourly rate trend for IT Services Manager in the UK

IT Services Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Services Manager within the UK over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +11 56 £456 +17.36% 22
London +15 18 £493 +22.36% 8
South East +5 16 £408 +16.42% 2
West Sussex +13 8 £431 +1.47%
West Midlands +22 7 £395 -7.05%
North East - 5 £525 - 1
Newcastle upon Tyne - 5 £525 - 1
Tyne and Wear - 5 £525 - 1
East Midlands -5 4 £338 -25.00% 3
East of England -1 3 £375 +1.35% 1
Buckinghamshire -5 3 £287 -24.50%
Crawley - 3 £388 -
Berkshire +19 2 - -
Birmingham +6 2 £250 -41.17%
Warwickshire +4 2 £395 -7.05%
Milton Keynes -4 2 £283 -31.70%
Derby - 2 £275 - 1
Telford - 2 £541 -
Ipswich - 2 £375 -
City of London - 2 £550 - 1
Gatwick - 2 £431 -
Derbyshire - 2 £275 - 1
Shropshire - 2 £541 -
Suffolk - 2 £375 -
North West +28 1 £450 +9.09% 1
Yorkshire +18 1 - -
Manchester +15 1 £450 +26.05%
West Yorkshire +14 1 - -
Scotland +8 1 £425 - 2
Edinburgh +7 1 £425 - 1

IT Services Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 30 March 2017, IT Services Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring IT Services Manager in the job title.

1 51 (46.79%) ITIL
2 43 (39.45%) Service Management
3 31 (28.44%) Service Delivery
4 29 (26.61%) Finance
5 25 (22.94%) SLA
6 23 (21.10%) Project Management
7 19 (17.43%) Change Management
8 16 (14.68%) PRINCE2
9 14 (12.84%) ITSM
9 14 (12.84%) ITIL V3
10 13 (11.93%) Agile Software Development
11 11 (10.09%) Stakeholder Management
11 11 (10.09%) Service Design
11 11 (10.09%) IT Strategy
12 10 (9.17%) ITIL Certification
13 9 (8.26%) Banking
14 8 (7.34%) Security Cleared
14 8 (7.34%) Line Management
14 8 (7.34%) Telecoms
15 7 (6.42%) MPLS
15 7 (6.42%) Windows
15 7 (6.42%) Marketing
15 7 (6.42%) CMDB
16 6 (5.50%) SC Cleared
16 6 (5.50%) Analytical Skills
16 6 (5.50%) ServiceNow
16 6 (5.50%) Asset Management
16 6 (5.50%) Active Directory
17 5 (4.59%) Legal
17 5 (4.59%) Migration

IT Services Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (0.92%) CMS
1 1 (0.92%) Exchange Server 2013
1 1 (0.92%) MS Exchange
1 1 (0.92%) Skype for Business
Applications
1 1 (0.92%) MS Excel
1 1 (0.92%) MS Office
1 1 (0.92%) MS PowerPoint
1 1 (0.92%) MS Project
1 1 (0.92%) MS Visio
1 1 (0.92%) Spreadsheet
Business Applications
1 4 (3.67%) Remedy ITSM
2 1 (0.92%) Oracle ERP
2 1 (0.92%) Unit4 Business World
Cloud Services
1 3 (2.75%) Cloud Computing
2 2 (1.83%) Office 365
2 2 (1.83%) SaaS
3 1 (0.92%) Amazon AWS
3 1 (0.92%) Microsoft Azure
3 1 (0.92%) Yammer
Communications & Networking
1 7 (6.42%) MPLS
2 3 (2.75%) LAN
2 3 (2.75%) WAN
3 1 (0.92%) Network Security
3 1 (0.92%) PBX
3 1 (0.92%) Skype
3 1 (0.92%) TCP/IP
3 1 (0.92%) VPN
Database & Business Intelligence
1 2 (1.83%) SQL Server
2 1 (0.92%) Big Data
2 1 (0.92%) SQL Server 2014
General
1 29 (26.61%) Finance
2 9 (8.26%) Banking
3 8 (7.34%) Telecoms
4 7 (6.42%) Marketing
5 5 (4.59%) Legal
6 4 (3.67%) Back Office
6 4 (3.67%) Retail
7 3 (2.75%) Billing
8 2 (1.83%) Investment Banking
8 2 (1.83%) Retail Banking
9 1 (0.92%) Advertising
9 1 (0.92%) Financial Institution
9 1 (0.92%) Law
9 1 (0.92%) Manufacturing
9 1 (0.92%) Military
Libraries, Frameworks & Software Standards
1 3 (2.75%) Web Services
Miscellaneous
1 7 (6.42%) CMDB
2 6 (5.50%) Analytical Skills
3 4 (3.67%) Data Centre
3 4 (3.67%) Virtual Team
4 2 (1.83%) NHS
5 1 (0.92%) Augmented Reality
5 1 (0.92%) Clustering
5 1 (0.92%) Computer Science
5 1 (0.92%) Data Protection Act
5 1 (0.92%) e-Learning
5 1 (0.92%) EPoS
5 1 (0.92%) Fintech
5 1 (0.92%) Management Information System
5 1 (0.92%) Mobile Computing
5 1 (0.92%) PMI
5 1 (0.92%) Replication
5 1 (0.92%) SCORM
Operating Systems
1 7 (6.42%) Windows
2 3 (2.75%) Windows 7
3 2 (1.83%) Windows 10
4 1 (0.92%) Android
4 1 (0.92%) Mac OS X
4 1 (0.92%) Windows 2000 Server
4 1 (0.92%) Windows 8
4 1 (0.92%) Windows Server
4 1 (0.92%) Windows Server 2012
Processes & Methodologies
1 51 (46.79%) ITIL
2 43 (39.45%) Service Management
3 31 (28.44%) Service Delivery
4 23 (21.10%) Project Management
5 19 (17.43%) Change Management
6 16 (14.68%) PRINCE2
7 14 (12.84%) ITIL V3
7 14 (12.84%) ITSM
8 13 (11.93%) Agile Software Development
9 11 (10.09%) IT Strategy
9 11 (10.09%) Service Design
9 11 (10.09%) Stakeholder Management
10 8 (7.34%) Line Management
11 6 (5.50%) Asset Management
12 5 (4.59%) Continuous Improvement
12 5 (4.59%) Migration
12 5 (4.59%) Operations Management
13 4 (3.67%) DevOps
13 4 (3.67%) Problem Management
13 4 (3.67%) Stakeholder Engagement
Programming Languages
1 2 (1.83%) SQL
2 1 (0.92%) C
Qualifications
1 10 (9.17%) ITIL Certification
2 8 (7.34%) Security Cleared
3 6 (5.50%) SC Cleared
4 5 (4.59%) Degree
5 4 (3.67%) PRINCE2 Certification
6 2 (1.83%) PMP
7 1 (0.92%) APMP
7 1 (0.92%) BPSS Clearance
7 1 (0.92%) DV Cleared
7 1 (0.92%) PMI Certification
Quality Assurance & Compliance
1 25 (22.94%) SLA
2 2 (1.83%) QA
3 1 (0.92%) ISO/IEC 27001
3 1 (0.92%) PMO
System Software
1 6 (5.50%) Active Directory
2 2 (1.83%) Hyper-V
2 2 (1.83%) VMware Infrastructure
3 1 (0.92%) Shibboleth
3 1 (0.92%) XenDesktop
Systems Management
1 2 (1.83%) SCOM
2 1 (0.92%) Microsoft Clustering
2 1 (0.92%) OpenView Configuration Management
Vendors
1 6 (5.50%) ServiceNow
2 4 (3.67%) BMC
2 4 (3.67%) Cisco
2 4 (3.67%) Remedy
3 3 (2.75%) Citrix
3 3 (2.75%) HP
4 2 (1.83%) Microsoft
4 2 (1.83%) Salesforce.com
4 2 (1.83%) VMware
5 1 (0.92%) Capita
5 1 (0.92%) IBM
5 1 (0.92%) Mitel
5 1 (0.92%) Oracle