IT Support Contracts with Hybrid/Remote/WFH Options

IT Support
UK > Work from Home

The median IT Support daily rate for remote or hybrid work is £250, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 246 276 322
Rank change year-on-year +30 +46 +115
Contract jobs requiring an IT Support 58 69 157
As % of all contract jobs with a WFH option 0.59% 0.45% 0.61%
As % of the Job Titles category 0.62% 0.48% 0.64%
Number of daily rates quoted 37 54 101
10th Percentile £192 £151 £150
25th Percentile £215 £176 £160
Median daily rate (50th Percentile) £250 £200 £200
Median % change year-on-year +25.00% - -
75th Percentile £338 £255 £250
90th Percentile £415 £392 £288
UK median daily rate £218 £200 £189
% change year-on-year +8.75% +5.82% +5.00%
Number of hourly rates quoted 3 8 8
10th Percentile £19.00 £13.60 £14.78
25th Percentile £19.75 £14.97 £17.27
Median hourly rate £22.00 £16.71 £19.50
Median % change year-on-year +31.66% -14.31% +11.43%
75th Percentile £28.38 £20.19 £24.69
90th Percentile £31.60 £23.79 £31.73
UK median hourly rate £18.51 £15.42 £19.50
% change year-on-year +20.04% -20.92% +14.71%

All Contract IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 9,288 14,354 24,650
% of contract IT jobs with a recognized job title 93.77% 93.54% 95.33%
Number of daily rates quoted 6,350 9,595 17,415
10th Percentile £337 £325 £360
25th Percentile £414 £425 £444
Median daily rate (50th Percentile) £525 £525 £540
Median % change year-on-year - -2.69% +2.76%
75th Percentile £638 £638 £650
90th Percentile £763 £750 £750
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 228 579 565
10th Percentile £14.00 £14.38 £18.50
25th Percentile £18.19 £23.39 £26.00
Median hourly rate £38.00 £44.74 £55.00
Median % change year-on-year -15.06% -18.65% +57.14%
75th Percentile £66.00 £63.00 £68.75
90th Percentile £75.00 £75.25 £80.25
UK median hourly rate £29.00 £36.42 £45.00
% change year-on-year -20.37% -19.07% +91.49%

IT Support
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured IT Support in the job title as a proportion of all IT jobs advertised.

IT Support trend for jobs with Hybrid/Remote/WFH options

IT Support
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with remote working options citing IT Support.

IT Support daily rate for jobs with a WFH option

IT Support
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with remote working options citing IT Support over the 6 months to 1 May 2025.

IT Support daily rate histogram for jobs with a WFH option

IT Support
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with remote working options citing IT Support.

IT Support hourly rate for jobs with a WFH option

IT Support
Hourly Rate Histogram for Jobs with a WFH Option

Hourly rate distribution for jobs with remote working options citing IT Support over the 6 months to 1 May 2025.

IT Support hourly rate histogram for jobs with a WFH option

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 1 May 2025, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring IT Support in the job title.

1 36 (62.07%) Microsoft
2 29 (50.00%) Active Directory
3 28 (48.28%) Windows
4 27 (46.55%) Microsoft 365
5 22 (37.93%) Social Skills
5 22 (37.93%) Azure
6 18 (31.03%) Service Management
6 18 (31.03%) Microsoft Office
7 17 (29.31%) Customer Service
8 16 (27.59%) Entra ID
9 15 (25.86%) Windows 10
10 14 (24.14%) Problem-Solving
10 14 (24.14%) Finance
11 13 (22.41%) ITIL
12 12 (20.69%) Microsoft Intune
13 10 (17.24%) SC Cleared
13 10 (17.24%) Security Cleared
13 10 (17.24%) Onboarding
13 10 (17.24%) Public Sector
14 9 (15.52%) Slack
14 9 (15.52%) Asana
14 9 (15.52%) VPN
15 8 (13.79%) SharePoint
15 8 (13.79%) Microsoft Exchange
15 8 (13.79%) ITSM
15 8 (13.79%) DV Cleared
15 8 (13.79%) Software Licensing
16 7 (12.07%) Apple iOS
16 7 (12.07%) Android
17 6 (10.34%) Palo Alto

IT Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (13.79%) Microsoft Exchange
1 8 (13.79%) SharePoint
2 1 (1.72%) IBM Notes
Applications
1 18 (31.03%) Microsoft Office
2 1 (1.72%) MS Visio
Business Applications
1 1 (1.72%) Remedy ITSM
Cloud Services
1 27 (46.55%) Microsoft 365
2 22 (37.93%) Azure
3 16 (27.59%) Entra ID
4 9 (15.52%) Asana
4 9 (15.52%) Slack
5 5 (8.62%) OneDrive
6 4 (6.90%) SaaS
7 2 (3.45%) Power Platform
8 1 (1.72%) Mimecast
Communications & Networking
1 9 (15.52%) VPN
2 5 (8.62%) Remote Desktop
3 4 (6.90%) Wi-Fi
4 3 (5.17%) DNS
4 3 (5.17%) Firewall
5 2 (3.45%) Skype
5 2 (3.45%) VLAN
6 1 (1.72%) DHCP
6 1 (1.72%) Softphone
6 1 (1.72%) TCP/IP
6 1 (1.72%) VoIP
Database & Business Intelligence
1 2 (3.45%) Power BI
2 1 (1.72%) Power Query
Development Applications
1 5 (8.62%) JIRA
General
1 22 (37.93%) Social Skills
2 14 (24.14%) Finance
3 10 (17.24%) Public Sector
4 5 (8.62%) Analytical Skills
4 5 (8.62%) Inclusion and Diversity
4 5 (8.62%) Law
5 2 (3.45%) Billing
5 2 (3.45%) Police
6 1 (1.72%) Local Government
6 1 (1.72%) Organisational Skills
6 1 (1.72%) Presentation Skills
6 1 (1.72%) Telecoms
Miscellaneous
1 10 (17.24%) Onboarding
2 5 (8.62%) Driving Licence
2 5 (8.62%) Video Conferencing
3 2 (3.45%) Data Protection Act
4 1 (1.72%) BYOD
4 1 (1.72%) Cloud Native
4 1 (1.72%) Enterprise Software
4 1 (1.72%) Mobile App
4 1 (1.72%) Replication
4 1 (1.72%) Smartphone
Operating Systems
1 28 (48.28%) Windows
2 15 (25.86%) Windows 10
3 7 (12.07%) Android
3 7 (12.07%) Apple iOS
4 2 (3.45%) Mac OS
4 2 (3.45%) Windows Server
Processes & Methodologies
1 18 (31.03%) Service Management
2 17 (29.31%) Customer Service
3 14 (24.14%) Problem-Solving
4 13 (22.41%) ITIL
5 8 (13.79%) ITSM
5 8 (13.79%) Software Licensing
6 6 (10.34%) Collaborative Working
7 5 (8.62%) Investment Management
7 5 (8.62%) IT Strategy
7 5 (8.62%) Service Delivery
8 4 (6.90%) Artificial Intelligence
8 4 (6.90%) Asset Management
8 4 (6.90%) Identity Management
8 4 (6.90%) Incident Management
8 4 (6.90%) IT Asset Management
9 3 (5.17%) Multi-Factor Authentication
10 2 (3.45%) Line Management
10 2 (3.45%) Performance Metrics
10 2 (3.45%) Proactive Monitoring
10 2 (3.45%) Ticket Management
Programming Languages
1 1 (1.72%) Data Analysis Expressions
1 1 (1.72%) SQL
Qualifications
1 10 (17.24%) SC Cleared
1 10 (17.24%) Security Cleared
2 8 (13.79%) DV Cleared
3 2 (3.45%) ITIL Certification
4 1 (1.72%) Degree
Quality Assurance & Compliance
1 5 (8.62%) Accessibility
2 4 (6.90%) SLA
3 1 (1.72%) Data Quality
3 1 (1.72%) GDPR
System Software
1 29 (50.00%) Active Directory
2 1 (1.72%) Firmware
2 1 (1.72%) Virtual Desktop
2 1 (1.72%) VMware Infrastructure
2 1 (1.72%) vSphere
Systems Management
1 12 (20.69%) Microsoft Intune
2 1 (1.72%) Plesk
2 1 (1.72%) Single Sign-On
Vendors
1 36 (62.07%) Microsoft
2 6 (10.34%) Palo Alto
3 5 (8.62%) Zscaler
4 4 (6.90%) ServiceNow
5 3 (5.17%) Cisco
5 3 (5.17%) Meraki
6 2 (3.45%) Apple
7 1 (1.72%) Liquidlogic
7 1 (1.72%) Lotus
7 1 (1.72%) Rackspace
7 1 (1.72%) Remedy
7 1 (1.72%) Sun
7 1 (1.72%) VMware