26 to 50 of 495 Customer Engagement Jobs in the UK excluding London

Senior Manager, Client Management (Remote UK)

Location
Coventry, England, United Kingdom
This role is responsible for leading the full EMEA Client Management function, owning team performance across retention, expansion, customer satisfaction, and commercial growth. This is a people leadership role with accountability for the team quota. The Director will lead and coach Account Managers, Senior Account Managers, Key Account Managers … emerging player-coach leaders to deliver consistent account coverage, proactive customer engagement, and measurable net retention outcomes across the region. This role is suited to an experienced SaaS or technology client management leader who can bring structure, commercial discipline, and strong people leadership to a growing team with ...

Senior Customer Success Manager - Growth

Location
Manchester, England, United Kingdom
people share our company values, which translates into our clients’ experience. About the job We are seeking a highly motivated individual to join our Customer Success team as a Senior Customer Success Manager. In this role you will provide strategic support and input to the Customer Success … Team, helping and guiding them through difficult commercial and strategic scenarios. You will work closely with the Head of Customer Success to understand the overall strategy of each account. This will involve a continuous development of the way we encourage our customers to ‘use more’ and continue ...

Sr. Production Sales Specialist

Location
Manchester, England, United Kingdom
across the production print portfolio, developing new business opportunities and expanding relationships with existing customers and channel partners. The role will focus on identifying customer requirements, positioning the appropriate production print solutions and managing opportunities from initial engagement through to contract completion. The successful candidate will have … business development plan to achieve agreed sales targets. Identify and develop new production print opportunities across the assigned territory. Generate new business through prospecting, customer visits, referrals, events and channel activity. Develop existing customer relationships and identify opportunities for fleet refresh, upgrades and additional production equipment. Manage ...

Customer Success Manager

Location
Bracknell, England, United Kingdom
Customer Success Manager Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the front‐of‐the‐line of the Generative AI evolution. We're looking for an experienced Customer Success Manager to join the team … head office in Bracknell, Berkshire. This is a customer‐facing role focused on helping customers maximise the value of their Content Guru solutions, identifying opportunities to improve their customer and user experience, and supporting long‐term retention and growth. Working closely with customers and teams across Content Guru ...

Applications & Solutions Manager

Location
Sheffield, England, United Kingdom
ownership of application support escalations and the ongoing development of Gripple's key business applications, including Microsoft Dynamics 365 Finance and Operations, Dynamics 365 Customer Engagement, Power Platform and Windchill PLM. Managing escalations with our managed service partner and coordinating impact assessments and release schedules for Dynamics … Finance and Operations and Customer Engagement, in line with Microsoft’s One Version continuous update approach. Leading the applications team’s contribution to the continued global rollout of Microsoft Dynamics 365 across Europe, the USA, Canada, India and Japan. Working with colleagues across the business to identify opportunities ...

CRM Salesforce Developer

Location
Corby, England, United Kingdom
work virtually from anywhere within the UK. Contract Type : Permanent The Opportunity The role supports the technical delivery, operation and continuous improvement of customer relationship management, customer data, customer service and customer engagement capabilities across the Customer Management technology estate, ensuring consistent engineering standards … Working collaboratively with business stakeholders, architects, product owners and engineering teams, the CRM Developer will design, develop and support CRM solutions, integrations, automations and customer data capabilities that enhance customer experiences, improve business processes and enable a unified Customer 360 view across the organisation. The role ...

CRM Salesforce Developer

Hiring Organisation
RS Group
Location
North Northamptonshire, United Kingdom
Employment Type
Full Time
work virtually from anywhere within the UK. Contract Type : Permanent The Opportunity The role supports the technical delivery, operation and continuous improvement of customer relationship management, customer data, customer service and customer engagement capabilities across the Customer Management technology estate, ensuring consistent engineering standards … Working collaboratively with business stakeholders, architects, product owners and engineering teams, the CRM Developer will design, develop and support CRM solutions, integrations, automations and customer data capabilities that enhance customer experiences, improve business processes and enable a unified Customer 360 view across the organisation. The role ...

Customer Marketing Manager

Location
Leeds, England, United Kingdom
## Customer Marketing ManagerApply: Leeds Office: Full time: Posted Today: JR102250**Job Context**At Simpro Group, our customers are our greatest advocates. As our Customer Marketing Manager, you'll be responsible for turning customer success stories into powerful marketing assets, building a thriving community of champions … genuinely love our products and want to share their experiences. From customer events and advocacy programmes to review campaigns and case studies, you'll create memorable experiences that strengthen relationships, build trust and elevate our brand in the market.**What You’ll Do*** Develop and execute customer marketing ...

Solutions Consultant

Hiring Organisation
Alexander Edward James Consulting Limited
Location
Letchworth Garden City, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£50,000
About the Role We are looking for a confident, customer-focused individual to join our team as a Pre-Sales Consultant. This role combines software demonstrations, solution design, tender support and customer engagement, helping prospects and customers understand how software solutions can deliver tangible business benefits. … someone with a passion for technology, strong communication skills and a willingness to learn. Previous experience in a software, consultancy, implementation, support or customer-facing role would be beneficial but is not essential. Key Responsibilities Software Demonstrations & Customer Engagement Configure software environments to reflect customer requirements ...

Business Central Functional Consultant

Hiring Organisation
Cathcart Technology
Location
Gateshead, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£55,000
Business Central Functional Consultant is required to join an established Microsoft technology consultancy based in Gateshead (hybrid). This is a customer-facing role combining functional support, problem-solving and business process knowledge. You'll work directly with customers to resolve issues, improve how they use their systems … make sure they're getting the most from their Microsoft solutions. The role is predominantly remote, with occasional travel to customer sites when required. The Organisation You'll be joining a Microsoft technology consultancy who specialise in business applications and digital solutions to customers across a range of industries ...

Customer Data Strategy Consultant

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
client is a global professional services and technology consultancy. Customer Data Strategy Consultant Consultant (CL9) London or Manchester Creative AI and Data We Are Our client accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design … help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: The Role Customer data has never been more valuable — or more complex to activate. Brands are sitting on rich signals across every channel, but most are still struggling ...

Associate Customer Success Manager (UK Remote)

Location
Birmingham, England, United Kingdom
Associate Customer Success Manager (UK Remote) Full-time When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value … global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Associate Customer Success Manager for Spanish and French customers, ensuring retention, growth, and strong relationships. As an Associate Customer Success Manager, you will manage a portfolio ...

Associate Customer Success Manager (UK Remote)

Location
Newcastle upon Tyne, England, United Kingdom
Associate Customer Success Manager (UK Remote) Full-time When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value … global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Associate Customer Success Manager for Spanish and French customers, ensuring retention, growth, and strong relationships. As an Associate Customer Success Manager, you will manage a portfolio ...

Digital Experience Manager (FTC)

Location
Hull and East Yorkshire, England, United Kingdom
customers discover, engage with and buy from Croda.You will play a pivotal role in shaping our digital ecosystem, drivinginnovation and helping us create seamless, customer-centric experiences thatsupport business growth. Who We’re Looking For: Strong B2B eCommerce experience, leading digital experience and customer engagement strategies within … complex organisations A deep understanding of user experience, customer journeys, digital marketing and content effectiveness Experience developing digital roadmaps and translating vision into actionable initiatives The ability to influence senior stakeholders and build alignment across diverse teams Knowledge of website technologies, CMS platforms and digital ecosystems Experience using data ...

Business Development Manager

Location
Glasgow, Scotland, United Kingdom
looking for a Business Development Manager to help grow our presence within the Nuclear and Hydro sectors by developing lasting customer relationships and identifying new business opportunities. This is a customer-facing role where you'll work with some of the industry's leading organisations, helping them overcome … accounts while proactively developing new business, collaborating with our engineering, commercial, and delivery teams to create solutions that add genuine value. From initial engagement through to long-term account development, you'll play a key role in driving revenue growth and strengthening ITI Group's position within the market. ...

Customer Marketing Manager

Location
Leeds, England, United Kingdom
Context At Simpro Group, our customers are our greatest advocates. As our Customer Marketing Manager, you'll be responsible for turning customer success stories into powerful marketing assets, building a thriving community of champions who genuinely love our products and want to share their experiences. From customer … create memorable experiences that strengthen relationships, build trust and elevate our brand in the market. What You’ll Do Develop and execute customer marketing and communication strategies that keep customers engaged throughout their journey. Build and grow a community of customer advocates, encouraging reviews across platforms such ...

Senior Software Product Analyst - Martech

Location
Stoke-on-Trent, England, United Kingdom
million HTTP requests daily and process more than 1.5 million bets per hour at peak. As a Senior Software Product Analyst, you’ll turn customer and marketing needs into clear product plans and useful improvements across our digital experience. Our Software Product Development department creates and improves the technology … that supports our products and customer experiences. Within the Marketing function, you’ll use your understanding of customers, regulatory requirements and our technology stack to shape improvements to direct‐to‐customer marketing across multiple touchpoints. You’ll work with teams across the business to define requirements, prioritise initiatives ...

Senior Software Product Analyst - Martech

Location
Manchester, England, United Kingdom
million HTTP requests daily and process more than 1.5 million bets per hour at peak. As a Senior Software Product Analyst, you’ll turn customer and marketing needs into clear product plans and useful improvements across our digital experience. Our Software Product Development department creates and improves the technology … that supports our products and customer experiences. Within the Marketing function, you’ll use your understanding of customers, regulatory requirements and our technology stack to shape improvements to direct-to-customer marketing across multiple touchpoints. You’ll work with teams across the business to define requirements, prioritise initiatives ...

Key Account Manager

Location
East Midlands, England, United Kingdom
software solutions for the UK property industry. We work with some of the country’s largest estate agency groups, helping them generate opportunities, improve customer engagement and grow through technology, marketing solutions and AI-powered innovation. The Role We are looking for an ambitious, highly organised and commercially … closely with the Head of Key Accounts, you will play a central role in managing the day-to-day relationship with a flagship enterprise customer, supporting its central leadership team, regional stakeholders and wider branch network. This varied role combines relationship management, project coordination, commercial account development and customer ...

Customer Success Manager (Managed Services)

Location
Peterborough, England, United Kingdom
speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. The Customer Success Manager is responsible for the proactive engagement, retention, and ongoing success of a portfolio of mid-tail customer accounts, aligned … customer outcomes, adoption, and renewal readiness. The role combines customer engagement and advocacy, risk management, and outcome-based success planning, while working collaboratively across internal teams to drive retention, value realisation, and a high-quality customer experience. What Success Looks Like Mid-tier accounts kept healthy ...

Customer Success Team Manager

Hiring Organisation
Stepstone UK
Location
South East London, London, United Kingdom
Employment Type
Permanent
Customer Success is an established function within Stepstone UK, with an experienced team focused on helping customers achieve maximum value from the products they have purchased, strengthening customer outcomes and supporting long term retention. The Customer Success Team Manager will be responsible for leading, coaching and developing … team of Customer Success Managers, maintaining high performance and supporting the Head of Customer Success with the continued evolution of the UK function. Responsibilities As a Customer Success Team Manager, you will: Lead, coach and develop a team of Customer Success Managers, setting clear expectations ...

Customer Success Team Manager

Hiring Organisation
Stepstone UK
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Customer Success is an established function within Stepstone UK, with an experienced team focused on helping customers achieve maximum value from the products they have purchased, strengthening customer outcomes and supporting long term retention. The Customer Success Team Manager will be responsible for leading, coaching and developing … team of Customer Success Managers, maintaining high performance and supporting the Head of Customer Success with the continued evolution of the UK function. Responsibilities As a Customer Success Team Manager, you will: Lead, coach and develop a team of Customer Success Managers, setting clear expectations ...

CRM Specialist (Student Systems)

Location
City of Edinburgh, Scotland, United Kingdom
Student Systems Managers, the Student Systems Specialist (CRM) plays a critical role in the support, enhancement and ongoing development of the University's Customer Relationship Management (CRM) platforms. The primary focus of the role is Microsoft Dynamics CRM, which supports recruitment, conversion, onboarding and engagement activities … University's CRM capabilities continue to evolve, the role will also contribute to the support and enhancement of other CRM platforms and customer engagement technologies used across the institution. This is an excellent opportunity for a CRM professional to shape how a leading global university uses CRM technologies ...

Customer Success Manager

Hiring Organisation
GORDON YATES LTD
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
Customer Success Manager Remote, UK | Some US-hours coverage The role Our client is looking for a Customer Success Manager to help some of the world's leading brands get the most from their loyalty platform. This is a hands-on Customer Success role. You'll work … your week will follow standard UK working hours, with some later shifts each week to provide US coverage. What you'll do Own the Customer Success relationship from onboarding through to post-launch optimisation. Help clients design loyalty programmes including earning mechanics, tiers, missions, audiences, campaigns and rewards. Configure ...

D365 CE Solution Architect

Location
Nottingham, England, United Kingdom
D365 CE Solution Architect , Dynamics 365 CE Solution Architect, Dynamics 365 Sales Solution Architect, Microsoft Dynamics 365, Dynamics 365 Customer Engagement, D365 Customer Engagement, Solution Architecture, CRM Solution Architect, sales processes, pipeline reporting, power platform, solution design, integration, Power BI, stakeholder management, Microsoft Dataverse, Data migration ...