51 to 75 of 96 Customer Retention Jobs in the UK excluding London

After-Sales Support Advisor Nottingham City Centre (Hybrid)£25,000 – £27,000kTemporary to Permanent Position The Opportunity We are recruiting for a customer-focused After-Sales Support Advisor to join a busy and fast-paced support team based in Nottingham City Centre. This hybrid opportunity is ideal for someone … with strong customer service and technical troubleshooting experience who enjoys resolving issues and delivering excellent customer outcomes. As the trusted point of contact for customers after purchase, you will manage queries and technical issues from initial contact through to resolution, ensuring a professional and efficient service at every ...

Account Manager - IT to serve as a strategic advisor and technical liaison between our organisation and clients. Your core objective will be to drive customer satisfaction, retention, and technology adoption by aligning our solutions to client needs and business goals. You will build strong relationships with stakeholders … APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Account Manager, IT Advisor, IT Customer Service Advisor, IT Solutions Consultant, IT Engineer, IT Consultant, IT Sales Engineer, IT Business Development Manager, Sales Account Manager may also be considered for this role. ...

Account Manager - IT to serve as a strategic advisor and technical liaison between our organisation and clients. Your core objective will be to drive customer satisfaction, retention, and technology adoption by aligning our solutions to client needs and business goals. You will build strong relationships with stakeholders … APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Account Manager, IT Advisor, IT Customer Service Advisor, IT Solutions Consultant, IT Engineer, IT Consultant, IT Sales Engineer, IT Business Development Manager, Sales Account Manager may also be considered for this role. ...

umbrella and contractor payroll technology, supporting the UK temporary labour market at scale. The business is recognised for its compliant payroll solutions, strong customer service culture and robust systems designed for high-volume contractor engagement. With a reputation built on service quality, compliance and operational excellence, the organisation continues … improve onboarding, implementation and customer experience processes Work closely with internal operations, compliance and product teams Proactively manage service quality, risk and client retention Feed customer insight and improvement opportunities back into the business About You You will come from the umbrella payroll or contractor payroll ...

suit the needs of a consumer throughout their lifecycle and already supported over 1M UK customers which is huge success! 2026 is all about customer retention, launch of new products & ensuring value proposition has longevity with each individual consumer. This role will own the CRM & lifecycle function … wider business the value it will bring Work closely with product team to ensure that off platform & on platform touchpoints are aligned as the customer see’s any communication from the brand as one Introduce new capabilities to the CRM Toolkit Use data to form new ideas & A/ ...

long sales cycles. Relationship Skills: Excellent communication, networking, and presentation skills. Key Performance Indicators (KPIs) Revenue growth Sales pipeline volume Project win rate Client retention and repeat business Email: (url removed ...

appointment-setting targets, contributing to overall campaign success and client retention. Experience Previous sales orientated or telesales experience Good understanding of sales techniques and customer relationship management. Excellent organisational skills with the ability to manage multiple projects simultaneously Exceptional communication skills with the ability to engage diverse audiences ...

Driving Digital Transformation through consultancy services. A customer focused Account Manager is required by a well-respected IT Managed Services Provider. This is a genuine Account Manager role looking after a portfolio of existing accounts with recurring revenue spend. This role helps these organisations develop by providing Digital Transformation … Consultancy. The Organisation: A well-established MSP with very strong customer retention Providing IT Strategy Roadmap, infrastructure solutions combined with professional services to mid-market and small corporate organisations Has a portfolio of mid-level spending accounts that need to be nurtured and grown Growing strongly with ...

million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention. We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform … Role Summary You will lead the GB Commercial Analytics “pod”, owning pricing operations, commercial reporting, and growth insight to drive sales, margin, compliance, and customer satisfaction. You will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets teams, combining hands-on technical expertise with strong ...

trade market. Quote and negotiate terms with new business prospects to secure profitable sales contracts. Manage and grow existing accounts, ensuring high levels of customer satisfaction and retention. Build and maintain strong relationships with customers, suppliers, and internal teams. Develop and execute sales strategies to achieve business growth ...

driving measurable value for our customers and ensuring that value is clearly defined, articulated, and realised across every stage of the product and customer journey. As a Product Marketing Executive, you will be part of the function that aligns Product, Sales, Marketing, and Customer Success around a shared … articulate the measurable value our products deliver, from efficiency and compliance gains to cost savings and safety improvements. Collaborate with Product Managers to integrate customer metrics and value creation frameworks into product strategy before build and release. Audit and retrofit existing value propositions to ensure every product is underpinned ...

impact. Your Team You’ll lead a high-performing Sales function spanning both New Business and Account Management Public Sector teams, working closely with Customer Success, Product, Marketing, and Professional Services. This is a collaborative, commercially driven environment where teams are aligned around one goal, delivering measurable value … ensuring consistent execution across your teams. You’ll define and deliver the revenue strategy for your portfolio, balancing short-term results with long-term customer value, retention, and expansion, while shaping go-to-market approaches across both new business and existing customers using data and market insight ...

Developing new business through targeted outreach and relationship building Working closely with the delivery/recruitment team to ensure excellent service levels and client retention About You We are looking for someone who is: Experienced in temporary recruitment, ideally within social care A confident and proactive business developer ...

third-party activity, ensuring a secure, efficient, and high-availability environment for clients. The DCM partners closely with internal stakeholders to support client retention and growth and represents the site during client visits. Success is measured through client and team satisfaction, site uptime, energy efficiency (PUE), and effective ...

site & on-line technology to enable immediate client access & update of records, regardless of location Inspection & testing work carried out in pairs 93% client retention Blue Chip Client base - Industrial, Manufacturing, Pharmaceutical, Healthcare, Aerospace, Food & Drink, Sports & Leisure, Education. No High St retail or domestic PURPOSE ...

site & on-line technology to enable immediate client access & update of records, regardless of location Inspection & testing work carried out in pairs 93% client retention Blue Chip Client base - Industrial, Manufacturing, Pharmaceutical, Healthcare, Aerospace, Food & Drink, Sports & Leisure, Education. No High St retail or domestic PURPOSE ...

site & on-line technology to enable immediate client access & update of records, regardless of location Inspection & testing work carried out in pairs 93% client retention Blue Chip Client base - Industrial, Manufacturing, Pharmaceutical, Healthcare, Aerospace, Food & Drink, Sports & Leisure, Education. No High St retail or domestic PURPOSE ...

expertise with the most reliable and comprehensive land data in the industry that is trusted and used by market leaders. Backed by a dedicated customer success team, they provide innovative tools, trusted insights, and unparalleled service to help achieve their clients land goals. The role: As one of their … Account Managers, you will contribute to the success of the Company by providing customer relationship support that delivers a positive customer experience, promotes retention and product development. You will work closely with their sales team for training needs, their tech developers’ team to share product improvement ...

markets. The Company We are a global healthcare technology organisation operating a highly attractive recurring revenue model, where long term growth is driven by customer acquisition, retention and lifetime value. The business is scaling rapidly across international markets, supported by increasing investment in healthcare technology and reimbursement. ...

internal processes. Working closely with cross-functional teams, you'll analyse e-commerce performance and user behavior to boost website profitability and enhance the customer experience. The ideal candidate is a proactive problem-solver with strong technical acumen, fluent in analytics and API and is passionate about leveraging emerging … Google Analytics and MSSQLto track key e-commerce metrics (sales, conversion rates, user engagement) and identify opportunities to increase revenue and improve the online customer journey. Optimize user experience and conversion: Develop data-driven insights to enhance website functionality, usability, and content. Recommend and help implement changes that streamline ...

About this role We are seeking an Account Manager with a strong foundation in B2B sales, ideally within technology or cybersecurity. This role combines new business development (hunting) with account growth (farming), offering the opportunity ...

Field Customer Success Manager (Account Manager) - Sage Accounting Products Overview Solutions for Accounting are leading Sage Business Partners with a focus on providing high-impact ERP & Accounting solutions across the UK. With an impressive customer base that includes over 400 Sage 200 and Sage Intacct clients we have … products and services continue to have a positive impact and help user organisations realise their ambitions. We will expect you to maximise client retention by ensuring clients are well supported, and also to seek out upsell and cross-sell opportunities within our client base, developing revenue opportunities ...

We are looking for a strong Business Development Manager with a proven background in managed services to help grow our clients business, develop new opportunities, and build long-term client relationships.The Business Development Manager will ...

Join Ligentia! We’re on a mission to move away from fragmented, manual reporting and create a standardised, global "single source of truth" for customer data. We’re looking for an adaptable and dynamic Customer Data Insights Analyst to join our Global Customer Team. This … where you will design and launch our first global reporting framework. Your expertise will transform our data landscape, automating complex processes and empowering our Customer Experience teams to shift their focus from manual data entry to high-value strategic growth and customer retention. We are looking ...

appoint a Head of Renewals . This is a senior commercial operations role with responsibility for protecting and expanding recurring revenue, strengthening client retention, and professionalising renewal and contract governance across the business. Operating at both a strategic and hands-on level, the successful candidate will take ownership … escalation point for complex commercial or contractual issues Providing clear insight and recommendations to leadership teams Commercial Insight & Retention Using commercial and customer data to identify at-risk revenue early Supporting retention initiatives through structured contract and renewal management Enabling upsell and cross-sell conversations ...