26 to 50 of 162 Customer Retention Jobs in the UK excluding London

contact the recruiter directly. About the job you’re considering We are seeking a talented and experienced Product Manager to join our Digital Customer Experience (DCX) practice, with a particular focus on e-commerce and digital commerce transformation. In this role, you will lead the definition, delivery, and optimisation … digital products and customer experiences that drive commercial growth, customer engagement, and measurable business outcomes. Working at the heart of multidisciplinary teams, you will bring together business, technology, design, data, and delivery expertise to define product strategy, shape roadmaps, and deliver innovative digital commerce solutions that create value ...

unique, we invite you to join our Electrosonian family. Together, we will continue to shape the future of technology-driven experiences.Main Purpose of PositionThe Customer Success & Onsite Services Manager is responsible for ensuring customers achieve maximum value from their Audiovisual (AV) technology investments while leading the delivery of onsite … managed services across assigned customer accounts.Acting as the primary post-sales relationship owner, the role is accountable for customer satisfaction, service excellence, contract performance, renewals, and long-term account growth. The role also provides direct line management and leadership to Electrosonic's onsite service teams located within customer ...

+ Bonus | Hybrid (London & South East) | FinTech Are you passionate about building long-term customer relationships rather than simply managing accounts? We're working with a fast-growing fintech business that's transforming the way recruitment companies access funding. Through a technology-led funding platform, they help recruitment agencies … improve cash flow, scale their businesses and operate with confidence. As they continue to grow, they're looking to appoint a Senior Customer Success Manager to take ownership of a portfolio of high-value clients, ensuring they maximise value from the partnership while driving long-term retention ...

Role: Customer Success Manager Salary: £45,000 -£50,000 Location: Yorkshire/North Contract: Permanent As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over … nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT: The Customer Success Management team (CSM) exists to understand the needs of our customer, create intimacy, adapt solutions to meet these needs and maintain strong, meaningful ...

looking for a highly motivated and customer-focused Desk Based Sales Executive to join our growing sales team. This role is primarily focused on developing and growing relationships within our existing customer base while also identifying and securing new business opportunities across the UK Public Sector. This … future growth opportunities. Working closely with Client Managers, Service Managers, Project Managers and Solutions teams, you will play a key role in delivering exceptional customer experiences and achieving ambitious sales targets. Purpose of the Role To drive business growth and customer satisfaction across MLL's UK Public Sector ...

customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … their own quota, manage pipeline performance, and play a key role in shaping our sales strategy as we scale.You will collaborate closely with Marketing, Customer Success, and Product to improve conversion, retention, and overall customer experience, ensuring our go‐to‐market engine runs smoothly ...

looking for a senior sales professional who understands recurring revenue, can win and grow strategic accounts, and combines disciplined funnel management with a genuinely customer-centric approach. WHY THIS MARKET MATTERS The UK vehicle parc is larger and older than ever. At the end of 2025, 36.68 million cars … Commercial Director, you will focus on winning, developing and retaining strategic UK accounts. You will manage complex opportunities from prospecting through close, build trusted customer relationships and deliver sustainable recurring-revenue growth through disciplined, value-based selling. You will own your account portfolio and opportunity funnel - maintaining high ...

experienced Account Manager.The organisation supports customers across Microsoft Cloud, Managed Services and Professional Services and has built a strong reputation for long-term customer partnerships and service delivery.You will take ownership of an existing customer portfolio, focusing on retention, relationship development and commercial growth through cross … requires previous experience working within the IT channel. Candidates without channel experience will not be considered. Responsibilities Manage and develop a portfolio of existing customer accounts Build trusted relationships with key customer stakeholders Drive retention and long-term customer satisfaction Identify and convert cross-sell ...

experienced Account Manager. The organisation supports customers across Microsoft Cloud, Managed Services and Professional Services and has built a strong reputation for long-term customer partnerships and service delivery. You will take ownership of an existing customer portfolio, focusing on retention, relationship development and commercial growth … requires previous experience working within the IT channel. Candidates without channel experience will not be considered. Responsibilities Manage and develop a portfolio of existing customer accounts Build trusted relationships with key customer stakeholders Drive retention and long-term customer satisfaction Identify and convert cross-sell ...

What s in it for you? Opportunity to manage and grow relationships with a portfolio of valued customers Play a key role in customer onboarding, engagement and long-term success Work collaboratively with cross-functional teams across the business Exposure to technology platforms and digital solutions Varied role with … opportunities to influence customer experience and business growth Supportive environment with ongoing learning and development opportunities Must have s Previous experience in Customer Success, Account Management or Partner Management Experience managing a portfolio of customer or partner relationships Experience supporting technology platforms, digital products or complex services ...

Managers. You will collaborate with existing customers, as well as new customers, identifying and on-boarding them. You will be passionate about putting the customer first and will ensure the delivery of exceptional customer service. Within this fast-paced role you will need to balance and prioritise your … market share. • Monitor individual and team performance against agreed KPIs, providing coaching and implementing improvement plans where required. • Build and maintain strong, long-term customer relationships to support customer retention, account growth, and client advocacy. • Ensure departmental KPIs and business objectives are consistently achieved and aligned ...

Director to join a company within the edtech space. The Role As an Account Director, you will play a pivotal role in growing the customer base, driving customer satisfaction, account expansion, managing risk, renewal and retention. You will be customers' main point of contact, responsible for cultivating strong … Proven experience in account management within the learning technology industry. Able to demonstrate success in balancing revenue and retention targets while driving customer satisfaction and managing risk and escalation with a matrix team. Customer‐centric with a passion for delivering exceptional customer experiences ...

This opportunity is ideal for a recent graduate or a student in their penultimate year who is looking to develop valuable customer-facing experience within a fast-growing EdTech organisation. We welcome candidates who are eager to learn, build their skills, and gain hands-on experience working with customers … policy library with innovative software tools, developed in collaboration with thousands of schools and more than 1,000 education experts. The Role As a Customer Success Intern/Graduates at The National College, you'll join a collaborative, mission-driven team where your ideas matter. Working alongside our Customer ...

with an established and growing business that is looking for a commercially driven Business Development Manager to take responsibility for developing and managing key customer relationships, identifying new opportunities and driving profitable sales growth across the UK and international markets. This is an additional role as the team … expanding rapidly This is an excellent opportunity for a customer-focused sales professional who enjoys building long-term relationships, winning new business and working closely with technical and R&D/NPD teams to deliver solutions that meet customer needs. The Role As Business Development Manager, you will ...

Reed.ai is looking for a Reed.ai Customer Growth Manager to join their team in Holborn, London. About Us Reed.ai is an early-stage AI company on a mission to transform how people find work and how businesses find talent. We're at an exciting stage of growth, building … environments and want to play a key role in shaping the future of recruitment. Overview We're looking for a high-energy, commercially minded Customer Growth Manager to help scale Reed.ai's customer base and maximise platform engagement. Your mission will be to drive adoption, activation, retention ...

Pattern: Hybrid (office and home working) Salary: 30,000 per annum About Message Direct Message Direct is an award-winning UK contact centre and customer communications provider, delivering exceptional customer service solutions to organisations across a wide range of sectors. We support our clients through inbound customer … services, helping them deliver outstanding experiences to their customers every day. As our business continues to grow, we're looking for a proactive and customer-focused Key Account Coordinator to join our Sales Team. This is an excellent opportunity for someone looking to develop their career within account management ...

established and highly regarded consumer-focused organisation as it enters the next phase of an ambitious digital growth strategy. Following significant investment in technology, customer platforms and digital capabilities, the business is seeking an experienced digital leader to take ownership of its online growth agenda. This is a newly … created leadership role offering the opportunity to shape digital strategy, drive commercial performance and build a best-in-class customer acquisition and retention function. Reporting to a senior executive leadership team member, you will lead a multidisciplinary team spanning ecommerce, digital marketing, CRM, customer engagement ...

Business Analyst - CRM Transformation & Customer Experience Location: Manchester (Hybrid - 1 day per week in the office) Type: Permanent Salary: Competitive + Benefits The Opportunity An exciting opportunity has arisen for an experienced Business Analyst to join a growing organisation undergoing significant customer and digital transformation. You'll play … role in shaping and delivering CRM-led change initiatives, working across Sales, Marketing and Customer Service functions to improve customer journeys, optimise business processes, and drive technology-enabled transformation. The successful candidate will bring strong CRM implementation experience, exceptional stakeholder engagement skills, and a passion for continuous improvement ...

required Key Targets/KPIs Monthly new contract sales Recurring Monthly Revenue (RMR) growth Number of new contracts secured Quote-to-order conversion rate Customer retention within the region Required Experience Field-based sales experience within the fire & security industry Proven success selling service or maintenance contracts … Supportive, collaborative team culture Success Profile Builds a strong, active pipeline quickly Regularly secures competitor contract takeovers Delivers consistent monthly RMR growth Maintains exceptional customer retention across the region Equal Opportunities Statement As an equal opportunities employer, RangerFS is committed to the equal treatment of all current ...

solve problems that nobody else can.Our mission is to elevate brand awareness and drive revenue growth through innovative marketing strategies that captivate audiences, foster customer loyalty and amplify the influence of our brand in the marketplace. 2) The role:We’re looking for a strategic and hands‐on Vice … channels. You’ll work closely with the executive team to translate business goals into high‐impact marketing initiatives that strengthen market position, accelerate customer acquisition, and deepen customer engagement.This is a highly visible leadership role for someone who thrives in a fast‐paced environment, combines creativity with commercial ...

Ecommerce to lead the online trading strategy and digital growth of Myprotein UK. This role will be responsible for driving revenue growth, optimizing customer experience, and leading ecommerce performance across our direct-to-consumer channels.As Head of Ecommerce, you will own the end-to-end digital trading strategy, working … cross-functionally with marketing, CRM, product, analytics, technology, and operations teams to deliver exceptional customer journeys while accelerating commercial performance.This is a high-impact leadership role for someone passionate about digital retail, customer acquisition, conversion optimization, retention strategy, and scaling a world-class ecommerce business.Key ResponsibilitiesEcommerce ...

continuous improvement and professional development.**Role Description**(Including, but not limited to)* Lead and develop a team of Microsoft sellers focused on net-new customer acquisition, customer retention and growth across all revenue streams* Set performance expectations tied to revenue growth and customer outcomes* Implement … Build executive-level relationships with Microsoft stakeholders and establish strong collaboration with Microsoft sellers to maximize co-sell opportunities* Ensure proactive lifecycle management and customer success alignment* Represent the organization in joint planning and partner reviews* Serve as an executive escalation point for complex acquisition deals, contract negotiations ...

Customer Success Manager Location: Gloucestershire, Herefordshire & Worcestershire (Hybrid with customer visits) Salary: Up to £45,000 + benefits Build relationships. Add value. Help customers grow. We're looking for a Customer Success Manager to join a growing Managed Service Provider supporting organisations across Gloucestershire, Herefordshire and Worcestershire. … additional IT, Cyber Security or Software solutions could improve efficiency, security or business performance. Coordinate with technical and project teams to ensure a seamless customer experience. Proactively manage customer satisfaction, service improvement plans and retention. Act as the voice of the customer internally, ensuring issues are resolved ...

would like to work with an apprentice eager to help shape and embed new business processes which support all our users in their customer journey whether they’re on a mission to get more active, be healthier or attain high-performance competition standards You’ll be involved … work and be given latitude for your coursework to choose projects where business processes can be implemented or improved At the core of a customer service business is marketing, how we add value to our users, and how we capture more value from their continued patronage. Much ...

Product Manager is responsible for defining, delivering, and managing APS International Ltd's online money transfer products. The role owns the product roadmap, customer experience, and product lifecycle while ensuring secure, compliant, scalable, and innovative cross-border payment solutions. Key Responsibilities Own the product strategy and roadmap … International's digital remittance platform. Manage the end-to-end customer journey from registration and KYC to beneficiary management, transfers, tracking, and customer support. Work with engineering teams to deliver mobile and web product enhancements. Lead integrations with banks, payment gateways, card processors, mobile money operators ...