126 to 137 of 137 Customer Service Jobs in Scotland

existing systems and determine appropriate modernisation approaches, including refactoring, re-platforming, or re-architecture.* Ensure modernisation work is delivered incrementally to minimise business and customer risk.**Technical Leadership*** Provide architectural oversight and technical direction across all development work.* Establish and maintain coding standards, architectural patterns, and best practices.* Review … recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology ...

hours in line with role requirementsCareer development and life-long learning opportunitiesOpportunity to join Europe's largest privately-owned IT CompanyRole purpose:To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively … Will be required to undertake advanced diagnostics, repair, and replace PC’s, Laptops, Printers, Servers, relevant network support and retail equipment and associated peripherals.Complete customer rebuilds and configuration to deskAssist other engineers in the delivery of service to our customers.Cover site roles where required due to planned ...

Edinburgh working in our purpose-built refurbishment centre to extend the lifespan of technology and reduce our environmental impact. Responsibilities: Log, triage and manage service requests through Agilico's digital ticketing platform, ensuring accurate and timely updates to job statuses, parts allocation and service records. Raise purchase orders … maintain accurate digital records across multiple business systems to support effective service delivery and stock management. Train to become a key user and super user of Vantage Online and associated digital platforms, supporting colleagues and promoting best practice system usage. Use Microsoft 365 applications, including Outlook, Excel and Teams ...

Strong communication skills and agile thinking; contributing strategically to organisational-wide developments and projects A collaborative leadership style and a commitment to delivering excellent customer service. Experience of working at a senior level within a complex organisation and an understanding of accessibility and assistive technologies would be advantageous. What … salary Excellent annual leave of 37 days per year. Up to 8% company contribution pension scheme Up to 3 x annual salary death in service Flexible and hybrid working is available Free 24/7 employee assistance programme Free PVG checks throughout your career Access to shopping discounts through ...

growing family business, Johnston Fuels, with 18 limited companies within the group. We have been delivering fuel since 1965 with a focus on exceptional customer service. We are recruiting a Finance Apprentice to join the growing Finance team based at our Head Office in Bathgate on a full time … cashbook transactions through Fuelsoft, including payment processing, supplier statement reconciliations and the preparation of monthly BACS payment runs. Maintain the integrity of supplier and customer data by setting up new accounts, updating contact information, managing account allocations and carrying out general housekeeping of the purchase ledger. Utilise Fuelsoft ...

have Head Quarters in Leicester Our client provides a full suite of services focused on hardware/IT lifecycle, largely for resellers. Key service areas include: Service Hardware Support Inventory Management Secure Data Disposal UPS/Power Systems Support Hardware Supply Asset Repairs THEIR COMPANY USP s Channel … Only, White Label Service Model End to End, In-House IT Lifecycle Management Nationwide Reach with 20+ Forward Stocking Locations (FSLs) Security and Compliance Expertise Sustainability and Repair First Ethos Flexible, Modular Service Offering Highly Trained In House Engineers & 24/7 Support Proven Reliability and Longevit ...

design, implementation support and long‐term client management. You’ll collaborate across engineering, product, and sales teams to ensure we deliver best‐in‐class service and innovation. Key Responsibilities Engage with technology executives, engineers, and stakeholders in pre‐sales technical conversations and long‐term relationship management. Design, develop … oversee solutions to ensure successful deployment of Kosli, meeting customer control and audit requirements. Develop end‐user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli. Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli’s service ...

methodologies and functionality provided by CRIMS. Advise on best practices regarding the implementation and operation of Charles River solutions and services. Evaluate customer requirements to identify potential enhancements to Charles River solutions and services. Document and communicate product improvements as part of customer‐specific requirements or in response … instruments. Technically savvy: understanding of multi‐tier technical architectures and relational database structures, familiarity with SQL, FIX and reporting tools. A strong record of customer service. Post Go Live Support Specialists must understand customer needs and build effective relationships. The candidate must be able to convey plans, issues ...

Inthisrole,you will be providing L2 support for production applications within Data Delivery, Controls & Analytics, driving operational excellence and service reliability across our diverse technology landscape. Youwillcollaboratewithdevelopmentteamstoresolveissues,ensuringsmoothoperationandhighavailabilityofsystemsinaproductionenvironment. You will effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption … empower our partners, colleagues and customers to identify and prevent Financial Crime by raising awareness of the risks. To be successful as a Senior Service Engineer, you should have experience with: Relational Databases, particularly MSSQL/Oracle (with exposure to writing queries, tuning concepts, stored procedures) and Unix Shell ...

Role: Head of Digital Growth Background: M&G Life is accelerating a multi-year transformation of its Individual Life & Pensions business, with adviser and customer experience as the primary engine of growth. Digital Growth is the pillar accountable for the next-generation operating model, platforms … services that our adviser and customer experiences depend on, so that the pace and quality step-change over the next three years. All delivered through digital-first, omni-channel experiences. The Head of Digital Growth partners with the Digital Proposition, Experience Design and Technology leads to shape the next ...

Scotland Excel is the Centre of Procurement Expertise for local government in Scotland. Established in 2008, they are a leading public sector shared service and operate as a non-profit organisation funded by Scotland's 32 local authorities. Scotland Excel has a contract portfolio that supports the delivery … local economy, and generate additional social value for Scotland's communities. We have created the new role of Information and Communications Manager within our Customer and Business Services Directorate. The role has been designed to provide operational management across our Business intelligence, ICT and Marketing & Communications functions. These functions ...