1,451 to 1,475 of 1,581 Customer Service Jobs in the UK excluding London

Plan and allocate deliveries in the most efficient and cost-effective manner. Schedule and assign work to drivers, confirming delivery and booking dates. Ensure customer delivery requirements are met and service levels maintained. Build and maintain strong relationships with drivers, customers, and internal teams. Produce delivery schedules, reports … operational documentation. Liaise with Customer Services and Sales teams to manage delivery expectations and resolve issues proactively. Verify order information before scheduling deliveries. Manage workload effectively while handling customer enquiries across multiple communication channels. Maintain accurate records and provide information as required. Meet performance targets, deadlines, and service ...

ensure incidents are managed professionally from initial triage through to resolution, while continuously identifying opportunities to improve services and reduce future risk. Due to customer security clearance requirements candidates must be eligible for or currently hold vetting. Candidates must be sole UK national/British citizen and have resided … take ownership of the end-to-end security incident lifecycle, ensuring incidents are investigated, managed and resolved effectively while maintaining the highest levels of customer service. Your responsibilities will include: Coordinating and managing security incidents from initial triage through to investigation and closure. Reviewing alerts, security logs and incident ...

resolve technical issues Maintain accurate records of hardware, software and IT assets About You You'll already have experience in an IT support or service desk environment and enjoy solving technical problems while delivering excellent customer service. You'll have experience with: Windows Server Active Directory Microsoft ...

high quality technical activities across the Local Health Community. This primarily includes ownership and completion of tasks so that our customers receive excellent customer service. The post holder will support the EUD Support Manager with the development and delivery of technical activities across the local health community to ensure … comprehensively and effectively addressed through proactive and best practice ICT processes. The post holder will take a lead role in the delivery of major customer focussed projects and programmes, focusing on the design, development and delivery of fit for purpose technical activities as necessary to support current and potential ...

activities across multiple client environments. You will ensure that engineers, equipment, suppliers, and client requirements are aligned to deliver services within agreed timescales and service levels. You will act as a central point of coordination, proactively managing schedules, identifying potential delays, and ensuring work progresses smoothly from request … About You We are looking for an organised and proactive individual who can balance multiple priorities while maintaining a high level of accuracy and customer service. You will ideally have: Excellent planning, scheduling, and organisational skills. Strong attention to detail. The ability to manage multiple tasks and competing priorities ...

Responsibilities Provide 1st line IT support to customers by telephone and other support channels. Act as the first point of contact for IT incidents, service requests and technical queries. Log, record, classify and prioritise incidents accurately in line with Service Desk procedures and SLAs. Investigate and diagnose … support. Monitor and track incidents, keeping customers informed of progress and managing expectations. You should have: Experience providing 1st line IT support or technical customer service. Working knowledge of Microsoft Office 365 and Windows 10/11. Strong troubleshooting and problem-solving skills. Please reply with ...

Responsibilities Provide 1st line IT support to customers by telephone and other support channels. Act as the first point of contact for IT incidents, service requests and technical queries. Log, record, classify and prioritise incidents accurately in line with Service Desk procedures and SLAs. Investigate and diagnose … support. Monitor and track incidents, keeping customers informed of progress and managing expectations. You should have: Experience providing 1st line IT support or technical customer service. Working knowledge of Microsoft Office 365 and Windows 10/11. Strong troubleshooting and problem-solving skills. Please reply with ...

Windows, MacOS), Microsoft 365 etc. Administer Active Directory, network protocols (TCP/IP, DNS, DHCP), and remote access tools. Deliver a high standard of customer service. Manage and prioritise multiple open incidents effectively. What they are looking for from you: You should have experience working in a service ...

Customs teams with administrative and operational activities. Use digital systems to monitor shipments and customs activity. Explore how Artificial Intelligence can improve productivity and customer service. Help identify opportunities to automate repetitive tasks. Create guides and resources to help colleagues use digital tools confidently. Use Microsoft Copilot and other … opportunities and improvements. Support digital improvement projects across the Customs function. Build dashboards, reports and presentations to communicate insights. Work with colleagues across Operations, Customer Experience and Technology teams. Continuously look for smarter, faster and more efficient ways of working. Training The AI & Digital Support programme integrates live ...

line with established processes and quality standards. Resolving issues calmly and effectively during live assessment activities, working with operational support teams to maintain service delivery. Contributing to a culture of continuous improvement, collaboration and knowledge sharing across the team. What you'll bring: Excellent communication skills, with the ability … remain calm and professional when dealing with unexpected challenges. A collaborative approach, with a focus on supporting colleagues, sharing knowledge and delivering excellent customer service. It would be great if you had: Experience supporting candidates, customers or stakeholders through structured assessment, interview, onboarding or similar processes. An understanding ...

business accountability across the globe. Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about … transformed and loaded into our database using an inhouse built application. VDI will be migrating to the Qlik Talend ETL software on the customer files to load data into our databases. Responsibilities : Liaise with VDI and IT to allow the smooth transition of data through Qlik Talend ...

environment. Role The apprentice will be providing technical support to our customers while attending scheduled maintenance visits and outside of these visits via the service desk While on the service desk the apprentice will use several communication channels to advise customers of resolutions or progress updates on tickets … problems and faults and use the company RMM software to remote monitor and manage endpoints While working on scheduled maintenance visits or the service desk the apprentice will be tasked with installing software for customers which will have 3rd party vendor requirements which have to stage before the software ...

Service & Small Works Engineer - Up to £55,000 Location: Leeds/West Yorkshire Salary: Up to £55,000 + package Type: Permanent We are working with an established BMS and building controls specialist who are looking to add an experienced BMS Service & Small Works Engineer to their team. … procedures and client H&S requirements. Identify additional works and opportunities for quotation. Build strong relationships with clients and provide a high level of customer service. The ideal candidate will have: Previous experience working as a BMS Service, Commissioning or Small Works Engineer. Strong experience with at least ...

. This is a hybrid role , offering a mix of remote and office-based working. Key Responsibilities: Respond promptly to product supply queries from Service Centres, Customer Services, and Customers via the online portal. Validate customer usage data and update internal systems accordingly. Analyse sales data ...

plus commission About the Company Are you looking to join an innovative, fast-growing business that is transforming its industry through technology and exceptional customer experiences? Our client is a market-leading technology-driven organisation operating within the home services and renewable energy sector. With ambitious growth plans … strong reputation for customer satisfaction, and partnerships with a range of well-known national brands, they are continuing to expand their sales team in Leeds. This is an exciting opportunity to join a forward-thinking business where you'll be part of a supportive and energetic team, helping customers ...

mandates . Duties and Responsibilities Banking Relationship Management Manage relationships with banks, financial institutions, payment providers, and external counterparties to ensure an effective banking service across the organisation. The role includes reviewing banking facilities, negotiating banking fees and service agreements, and supporting banking tenders and onboarding activities. Bank … regulatory requirements. Manage the opening, maintenance, and closure of bank accounts. Maintain bank mandates, authorised signatories, and user permissions. Ensure compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements. Payment Operations Oversee payment processing across all business entities, ensuring funds are transferred securely, accurately ...

water, alongside highly accurate energy data collection services. About the Role The purpose of the role is to work across IMSERV's Customer Experience, Data and Intelligence, and Commercial departments, translating business challenges , customer needs and operational processes into clear and actionable requirements that teams can confidently build … IMSERV's services for new and existing clients and prospects. A key part of the role will be working closely with operational , commercial and customer-facing teams to understand their requirements , identify dependencies and recognise where changes within one department may have an impact across other areas ...

passionate about creating new opportunities, building meaningful client relationships and driving commercial success. You'll play a key role in expanding our customer base, identifying new accounts and helping organisations access industry-leading health, safety, environmental and sustainability training solutions. We're looking for someone who thrives on winning … business, enjoys uncovering customer needs and is motivated by turning conversations into long-term partnerships. You'll be at your best if you're naturally curious, commercially minded and confident engaging with decision-makers. We want someone who can combine a proactive, results-driven approach with a genuine desire ...

Service Engineer - Critical Power Location: Havant Salary: to £40k base (£50k OTE) We're looking for an experienced Service Engineer to join a growing engineering business specialising in critical power systems. This is an excellent opportunity for someone with strong electrical and mechanical fault-finding skills who enjoys … working independently, solving technical problems and delivering excellent customer service. The Role You'll be responsible for: Servicing, maintaining and repairing generators, UPS systems and associated critical power equipment Fault diagnosis and emergency breakdown response Installation and commissioning of equipment Load bank testing, inspections and electrical testing Completing service ...

resolution. Maintain and optimise environments including: SQL Server MySQL PostgreSQL Microsoft Dynamics 365 Learning Management Systems Student Information Systems Business Information Systems Incident, Change & Service Management Act as part of the DevOps resolver team, resolving incidents and service requests within agreed service levels. Provide third-line technical … support and escalation assistance. Participate in major incident management and root cause analysis. Maintain accurate records within the IT Service Management (ITSM) platform. Act as a permanent member of the Technical Change Board. Provide occasional out-of-hours support for critical incidents and upgrades. Project Delivery Support the delivery ...

retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You've probably already seen us in action - we're trusted … efficiently and deliver exceptional experiences for their customers. As part of that commitment, we're delivering a major global initiative to upgrade thousands of customer systems to the latest software and firmware standards. We're looking for a Deployment Consultant to join us on a 6-month fixed-term ...

Shift Response Controller Epsom | Shift-Based Role | Customer Operations £28,000 per annum Flourish are partnering with a leading technology-led safety services organisation based in Epsom to recruit a Shift Response Controller . This is an exciting opportunity to join a fast-paced Alarm Receiving Centre (ARC) environment … handled quickly, accurately, and professionally. Working as part of a dedicated operations team, you'll respond to potentially high-risk situations while delivering outstanding customer service. This role is ideal for someone with strong communication skills, good attention to detail, and the ability to remain calm in a fast ...

hour - Umbrella rate Description: What we're looking for in a Regulatory Supervisor: A proven track record in people development and management. Customer oriented first and foremost, someone that is passionate and empathetic. Team player who has a genuine interest in helping others. Someone that will lead by example … attitude. Helping to develop a culture of working together. Someone that has excellent communication skills; especially being a good listener and able to understand customer and colleague needs. An analytical approach, able to simplify complex situations and then apply sound judgement to resolve problems. Conscientious and reliable individual ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office … Integration Manager to join the Commercial Services Finance team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire ...

systems are of a high standard Working to safe health and safety practices and complete of Health and Safety audits Always provide a premium service to customers Completion of training courses to improve knowledge and performance Key experience/Qualifications: Previous experience as a Project Manager within the security … management and have self-discipline Commitment to continuous learning and professional development Strong attention to detail and a focus on delivering high-quality outcomes Customer focused, with the ability to understand requirements and deliver practical solutions ...