351 to 375 of 952 Customer Service Jobs in the UK excluding London

business helping organisations strengthen their cyber security awareness through smart technology, training and analytics. You’ll play a key role in delivering a brilliant customer experience, solving technical issues and supporting a product used by a rapidly growing customer base. A note to applicants, they are also open … across phone and email. Diagnose and resolve technical queries quickly, with a strong focus on achieving high first-line resolution rates. Take ownership of customer issues from initial contact through to resolution, ensuring communication stays clear throughout. Work closely with the Product team when more complex technical problems need ...

Select how often (in days) to receive an alert: Digital Architect - Customer Experience - NESO National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with … creating a cleaner, more sustainable energy future. National Energy System Operator (NESO) is seeking a visionary Digital Architect to lead the transformation of customer-facing digital experiences. This role will be pivotal in shaping how customers interact with NESO across web, CRM, and contact centre platforms, fostering trust ...

complex systems by leveraging the following Azure Services: Azure Active Directory, Azure DNS, Traffic Manager, Azure Web Apps, Azure API Apps, Azure ARM, Azure Service Fabric, Azure Container Service, Azure Data Lake Storage, Azure Functions, Azure Logic Apps. Building and maintaining tools, solutions and microservices associated with deployment … operations platform, ensuring that all meet our customer service standards and reduce errors. Design, configure and deploy Microsoft Azure for a multitude of applications utilizing the Azure stack (Including Compute, Web & Mobile, Blobs, Resource Groups, Azure SQL, Cloud Services, and ARM, AKS etc.). Troubleshoot production issues ...

+ ECOS/ECOP Vehicle Scheme 45 hours per week Join Our UK IT Team Renault Retail Group is looking for a proactive and customer-focused IT Support Engineer to join our UK IT team. This field-based role supports more than 17 retail locations across our dealership network … part of a collaborative UK support team. You'll work closely with fellow IT Engineers to provide mutual territory cover and help maintain consistent service levels across the business. Your primary territory will cover London and the Home Counties, with occasional travel to Bristol, Birmingham, Cardiff and Swansea, plus ...

Clyde & Co is seeking an IT Customer Service Manager (UK, Europe & MEA) to lead a team of Local Support Technicians and external providers, ensuring high-quality IT support across regions. You will drive ticket management, service performance, stakeholder relations and ongoing service improvement. The role requires … strong leadership, collaboration with IT leadership and a customer-focused approach. The ideal candidate will have experience in service desk operations, KPI analysis, vendor #J-18808-Ljbffr ...

role. We’re looking for a Technical Analyst that is ready to join a fast‐based, growing business that is built around providing exceptional service at its heart. You will join an established team where you will quickly become part of the Cambridge Support family. Working as part … team is key to success within the business, supporting each other for the greater good and ensuring excellent service is constantly provided to our customers. About Cambridge Support We’re a growing and ambitious IT support provider that is well known in the Cambridgeshire area. Having a close‐knit ...

Managed Cloud Services Life Sciences Offering team is looking for a Cloud Industry Lead to provide industry and technical expertise for our Life Sciences customer engagements running in our cloud. Our team is rapidly expanding, and you will have opportunities to collaborate with customers and colleagues across … deliver outstanding service and ensure regulatory compliance for our life science cloud environments. As a Cloud Industry Lead, you will: Provides industry and solution expertise to support implementation of SAS Cloud solutions across the customer lifecycle (from contract signature through ongoing operations) Conducts requirements gathering, workshops, data discovery ...

technical issues, escalating where necessary Support users across Microsoft technologies including Windows and Office 365 Maintain and update IT documentation and knowledge bases Deliver customer-facing support via phone, email, and in person as required Participate in an on-call rota providing 24-hour support Required Skills & Experience Previous … Basic networking knowledge (IP addressing, DHCP, DNS) Knowledge of VM Ware/Virtualisation Experience with antivirus solutions (e.g. Sophos) Clear and confident communication skills Customer Service experience Desirable Skills Experience with Mac administration Previous experience in a customer-facing IT support environment ...

transforming the way Motability Operations understands and manages its fleet, using connected vehicle data such as vehicle health, mileage and diagnostic information to improve customer experience, operational efficiency and commercial outcomes. We're looking for a Senior MI Analyst specialising in Connected Mobility to join the Customer Services … work with large and complex datasets, develop reporting and analytical products, investigate emerging trends and use connected vehicle data alongside our wider customer and operational data to build a more complete understanding of our customers and fleet. You'll be expected to go beyond responding to requests. ...

solving skills through hands-on training and mentoring. What you'll be doing Providing first-line support for CAD and plan management system incidents, service requests and user enquiries Helping depot users troubleshoot system issues and supporting general system use Logging, managing and updating incidents and requests through … Service Management tool Escalating more complex issues to CAD System Analysts or the Lead CAD Systems Analyst Supporting routine system administration and operational activities Helping test software enhancements, bug fixes and system upgrades Maintaining technical documentation, knowledge articles, user guides and support procedures Taking part in root-cause investigations ...

services. Working under the guidance of Senior Product Analysts and Technical Product Analysts, the Product Analyst contributes to product operations, product performance monitoring, customer and operational insight analysis, product support and product change delivery. The role is responsible for analysing product performance, supporting operational product activities, maintaining product data … progress into a Senior Product Analysts role. Key Responsibilities Product Performance and Insight Support monitoring and reporting activities relating to product performance, usage, service effectiveness and operational outcomes. Analyse product data and trends to identify risks, opportunities and areas for improvement. Assist in producing product performance reports, dashboards ...

Cyber Security Consultancy £30-40k circa dependant on experience (negotiable) Due to continued growth and success, we are looking for a motivated and customer focused Technical Account Consultant to join our expanding Sales team. This is an opportunity for a graduate or early-career professional to take direct … client environments, priorities, assurance requirements and business objectives, and will use this insight to progress account activity, prepare client communications and support well-informed service discussions. The role will involve owning defined activities across the sales lifecycle, including responding to inbound enquiries, maintaining CRM records, coordinating meetings, supporting technical ...

primary technology presence at operational sites, covering technical support, device deployment, workplace technology and user engagement. The post-holder will work closely with the Service Desk, Infrastructure Team and third-party providers to own incidents, drive technology improvements and support a secure, modern and reliable IT environment across … twice a week. Nottingham once a month. Provide hands-on 1st and 2nd line IT support at offices, sites and remotely. Own incidents and service requests through to resolution, keeping users and the ITSM platform updated. Diagnose and resolve hardware, software, peripheral, printing, meeting-room and connectivity issues. Escalate ...

systems continue to meet the needs of the Trust. They will work closely with the wider team to deliver an effective and high-quality service The post holder will use a service desk system (currently Fresh), to resolve IT incidents, to provide ongoing support and advice, to resolve … Microsoft Office specialist, Microsoft Office Master) or equivalent. Desirable Prince 2 foundation certificate Experience Essential Experience in configuring SystmOne. Experience of working in a customer service, help desk, call handling environment Experience of managing conflicting priorities Desirable Formal role in monitoring data quality including detection of potential problems ...

Fi. Monitor and support servers, storage, backups, and virtual environments. Assist with patching, vulnerability remediation, endpoint security, MDR, and SIEM solutions. Support ITIL service desk processes, change management, and major incident management. Essential Skills & Experience Microsoft 365 and Entra ID administration. Intune MDM and Conditional Access fundamentals. Active Directory … DHCP. Strong networking fundamentals (VPN, VLAN, TCP/IP, Wi-Fi). Endpoint security, antivirus management, and EDR concepts. Excellent troubleshooting and customer service skills. Experience working within a structured IT support environment. Technologies Windows Server 2016/2022/2025, VMware ESXi, Windows 11, Ubuntu LTS, Dell ...

timely and professional manner. Use expertise to resolve problems and enhance processes Contribute to new and developing working practices To deliver exceptional service To undertake any other duties commensurate with the scope of your role and within your skill set as requested. Main duties of the job The successful … timely and professional manner. Use expertise to resolve problems and enhance processes Contribute to new and developing working practices To deliver exceptional service To undertake any other duties commensurate with the scope of your role and within your skill set as requested. About us At NCIC, we have ...

ownership of complex technical issues. The role will also support the delivery of IT projects and work closely with colleagues to provide an excellent service to users. Key Skills & Experience 3+ years' experience in an ICT support or infrastructure environment. Strong 3rd line troubleshooting and problem-solving skills. Good … Android devices and Microsoft environments. Good understanding of networking, including DNS, DHCP, VPNs, routers, switches and wireless. Experience with device management, deployment and IT service management systems. Knowledge of PowerShell, security and system monitoring. Experience contributing to IT projects, including technical implementation, planning and reporting. Strong customer service ...

helpdesk and support the day-to-day leadership of our small IT support team. We take pride in delivering a friendly, reliable and professional service, often going above and beyond to make sure our schools receive the support they need. Key words: IT support leadership, helpdesk management, ticket triage … customer service, hands-on technical support, prioritisation and clear communication. The Role This is a hands-on leadership role for someone who enjoys keeping a busy support desk organised, helping colleagues succeed and ensuring customers receive timely, clear and helpful communication. You will support and manage ...

supportive and collaborative environment. You'll act as the first point of contact for IT support across the business, providing a high-quality service to users while gaining exposure to a broad range of technologies, systems and infrastructure. The role is based in Carlisle with occasional travel to supported … Acting as the first point of contact for IT support requests via telephone, email and face-to-face. Logging, managing and resolving incidents and service requests through their ticketing system. Providing first-line support across Microsoft 365, email, business applications, hardware, networks and peripherals. Supporting the full user lifecycle ...

requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North … internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience ...

Customer Service & Operations Technical Solutions Consultant Are you passionate about helping businesses combat identity fraud while delivering seamless customer experiences? Do you enjoy working with clients and sales teams to shape strategies, influence decisions, and drive measurable commercial impact? About the Business: LexisNexis Risk Solutions … Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud ...

Propello Cloud, we help brands build stronger customer relationships through loyalty and rewards programmes that deliver measurable results. We’re looking for a Senior Customer Success Manager to take ownership of key enterprise relationships, help clients market their programmes and play an active role in growing our customer … keep client priorities moving. The voice of the customer. Translate client feedback into clear insights that help shape our product and service. A stronger customer success function. Improve playbooks, reporting and ways of working, share your expertise with colleagues and use AI and automation thoughtfully to make the team ...

their best work. If you're looking for a role where your contribution matters, we'd love to hear from you. Exceptional service is at the heart of our customer experience. Join a team dedicated to solving problems, delivering outcomes and building trusted customer relationships. Whether … providing technical expertise, service management or operational support, you'll play an important role in helping our customers succeed. Together, we turn ambition into achievement. What will you be doing: Onsite Support Analyst Delivering and collecting IT devices across multiple onsite locations Preparing devices for deployment, including completing builds ...

troubleshooting skills Exposure to VMware vSphere and Microsoft Azure environments Understanding of backup technologies and operational support processes Strong communication, problem-solving, and customer service skills Knowledge of ITIL-based service management practices Why Join? A genuine career progression opportunity into senior infrastructure and cloud engineering roles … Exposure to enterprise-scale Azure, VMware, backup, and monitoring technologies Join a collaborative team supporting complex customer environments Gain hands-on experience across cloud and on-premise infrastructure platforms Ongoing learning and development opportunities with access to modern technologies Flexible remote/hybrid working and a competitive package with ...

scheduling and mobile applications in line with technical governance and coding standards Carry out impact analysis to ensure proposed changes deliver value without reducing service performance or resilience Scope configuration work, estimate delivery effort and support the prioritisation of sprint and backlog activity Prepare clear cost and benefit recommendations … confirm expected benefits are delivered and recommend further changes where needed Review configuration, processes and system performance to identify opportunities to reduce waste, improve customer service and manage environmental risk Build strong relationships with field teams, schedulers, operational leaders, Digital, Data and Technology colleagues and suppliers Keep ...