426 to 450 of 1,035 Customer Service Jobs in the UK excluding London

Sales Executive Location: Reading, UK Salary: Up to £48K Company Overview A dynamic and growing audiovisual solutions provider delivering innovative technology solutions and exceptional customer service across a range of industries. The business specialises in transforming collaboration, presentation, and communication spaces through tailored AV and IT solutions. … follow-up. Manage and grow a portfolio of high-value accounts. Conduct regular client reviews to identify upselling and cross-selling opportunities. Deliver excellent customer service to maintain long-term client relationships. Collaborate with marketing teams on account-focused campaigns and initiatives. Support and mentor junior sales team ...

happy to provide training for this position so as long as you have IT skills are a good communicator and have retail or customer service skills this could be the position for you. The Technical Support Agents work directly with their customers to educate them on features, diagnose … humour MINIMUM REQUIREMENTS: Excellent IT literacy, fast accurate keyboard skills Confident and clear communicator (verbal, written and listening skills) Proven track record in customer service and support Must have transport ...

Customer Support Specialist, you will play a key role in supporting our customers working closely with our Sales and Services teams processing, testing, and configuration of returned payment devices. If you enjoy helping customers, are confident using technology and are keen to learn, we will provide full training … products and systems. You do not need an IT support background to be successful in this role KEY RESPONSIBILITIES CUSTOMER RETURNS AND DEVICE MANAGEMENT Process customer return requests and ensure all documentation is completed accurately. Conduct triage and analysis of returned devices. Manage supplier returns and repair processes. ...

Service Desk Technician (L1) – IT & Telecoms Blackburn (Office Based) | Full-Time Who are Claritel Claritel is a trusted provider of managed IT, cyber security, telecoms and network connectivity services for small and medium-sized businesses across the UK. Established in 2011, we have built a strong reputation for delivering … exceptional service and innovative solutions tailored to our clients' needs. With over 10% year on year growth for several years, we are on an exciting trajectory and have ambitious plans to continue this momentum. We work with a diverse client base across multiple sectors, helping them grow, increase efficiency ...

commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

Opportunity We are working exclusively with a well-regarded and growing business to appoint an IT Service Desk Manager. This is a key leadership hire within a business that takes genuine pride in the quality of its service, its team culture and its commitment to doing things … part of a team that genuinely cares about both its people and its customers, this is worth a serious look. The Role The IT Service Desk Manager will lead and actively participate in the delivery of technical support across a team of 6 to 8 support staff, providing high ...

commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

First Line Service Desk Analyst - 12 Month FTC Location: Newcastle Salary: £27 - £30k 9-5 Day Shifts Join a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance to be part of a dynamic … colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers ...

experienced Field Service Engineer looking for a varied role where no two days are the same? This well-established technology provider supports businesses across a range of sectors, and due to continued growth, they're looking to recruit a customer-focused Field Service Engineer to join their … successful service team. This is an excellent opportunity for a technically minded engineer with strong fault-finding skills and a passion for delivering exceptional customer service. You'll be responsible for installing, maintaining and repairing a variety of business-critical technologies while building strong relationships with customers across ...

Field Service Supervisor - Lead Engineer Nurse Call, Intruder, CCTV, Access Control or Telecoms experience HYBRID Southeast of England - Kent, Surrey, Sussex, Hampshire, South London The Role As a Field Service Supervisor, you will be predominantly home based, supporting a team of regional engineers who provide repair and maintenance … service covered by service contracts. You will ensure we deliver first class customer service, whilst balancing customer needs, commercial considerations and the company's reputation. Responsibilities include: Support & manage the day-to-day operation of a team of Service Engineers, including the on-call ...

Service Desk Analyst Abingdon - Onsite (1 day remote) 3 Month Temp Contract £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on a 3-month temp contract. The Temporary IT Service Desk Analyst role … often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help them ...

expertise. Unique in the industry, Reliance High-Tech/Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with … highest stakes, and always with integrity and customer focus A 1st Line Service Desk Analyst acts as the Single Point of Contact (SPOC) for all Incidents, Service Requests, and Events relating to electronic security systems. Operating within Service Desk framework, the role ensures issues are logged ...

expertise. Unique in the industry, Reliance High-Tech/Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with … highest stakes, and always with integrity and customer focus A 1st Line Service Desk Analyst acts as the Single Point of Contact (SPOC) for all Incidents, Service Requests, and Events relating to electronic security systems. Operating within Service Desk framework, the role ensures issues are logged ...

Hybrid - minimum two days a week in the Manchester office Introduction AQA is looking for an experienced solution architect to support a major customer portfolio during a period of reform and change. This is a chance to help shape architecture for work that directly supports how AQA manages relationships … portfolio, project and technical colleagues to understand what needs to change, shape practical solution options and guide delivery. A key focus will be the customer data platform and wider customer journey work, including sales, marketing and customer support systems. Your work will help AQA make better ...

Technical Support Analyst please apply They are seeking to appoint an Infrastructure Analyst to join our expanding technical team. This is a hands-on, customer-facing role where you will act as a key point of contact for our managed service clients. You will be responsible for handling … incidents, service requests, and day-to-day support issues, while gaining exposure to wider infrastructure technologies and project work. Although this is a team-based role, you will be expected to work independently when required, managing your workload in an organised and efficient manner. As an Infrastructure Analyst ...

contact for Ambulance Trusts (with any ARP related IT issues) and other Exponential-e customers Responsible for managing and owning support tickets and driving customer issues through to resolution either internally or via suppliers Proactively monitor systems and suppliers for any potential issues Key responsibilities for this job: Understand … support model of ARP and the responsibility of each supplier Log and accurately assign incidents and service requests to resolver groups or suppliers within agreed SLAs Acknowledge and escalate incidents and requests received via the portal, email (or other means apart from phone) to resolver groups or suppliers within ...

Service Desk Team Leader Location: Fareham Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance … provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and overseeing ...

latest payment technologies, we empower our customers to adapt, grow, and stay ahead of the competition. We are looking for a Technical Support & Customer Services Technician to join our growing team. This is an excellent opportunity for a technically minded individual who enjoys problem-solving, customer interaction … working within a fast-paced technology environment. The Role As a Customer Services Support Technician, you will play a key role in supporting our customers by providing technical expertise, diagnosing product and software issues. You will also work closely with our Sales and Services teams to ensure customer ...

importantly, consider Open GI to be an inclusive, fun and fulfilling place to work. Position An overview of the role As the Head of Customer Activation, you will lead and develop a high performing Customer Activation function comprising the Implementation, Data Migration, and Programme & Project Management teams. … high standard. This includes embedding risk management, resource planning, governance, and quality assurance across all activation activities. Your key responsibilities Define and deliver the Customer Activation strategy in alignment with Open GI’s organisational goals and customer vision. Promote quality advocacy in project management, consultancy and training across ...

importantly, consider Open GI to be an inclusive, fun and fulfilling place to work. Position An overview of the role As the Head of Customer Activation, you will lead and develop a high performing Customer Activation function comprising the Implementation, Data Migration, and Programme & Project Management teams. … high standard. This includes embedding risk management, resource planning, governance, and quality assurance across all activation activities. Your key responsibilities Define and deliver the Customer Activation strategy in alignment with Open GI’s organisational goals and customer vision. Promote quality advocacy in project management, consultancy and training across ...

Title: IT Service Desk Team Leader Location: Fareham Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team on behalf of a household-name … global luxury beauty and retail brand. This role ensures that high-quality technical assistance is provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead ...

Account Managers, suppliers and internal teams to support the full sales lifecycle. The role would suit someone with experience in sales support, inside sales, customer support, quotations, order tracking, supplier coordination or commercial administration within an IT, technology, reseller, distribution, managed services or customer-focused environment. You will … supporting customer engagement, preparing quotations, coordinating pricing and supplier information, maintaining CRM accuracy and helping ensure customers receive a responsive, professional and efficient service. Benefits £30,000 £40,000 basic salary Bonus/commission scheme Manchester office-based role (hybrid options post successful probationary period) Pension Career progression Training ...

Specialist and become a trusted partner to laboratories across South East England. In this field-based role, youll combine scientific expertise, technical troubleshooting, and customer engagement to help laboratories maximise the value of Hologics diagnostic solutions while delivering exceptional user experiences. What to Expect Act as a key technical … confident operating and optimising Hologic systems. Provide advanced applications troubleshooting and guidance to help customers resolve complex issues quickly and effectively. Support the full customer journeyfrom pre-site and site assessments to ongoing post-installation support. Build strong, long-term relationships that drive customer satisfaction and retention. Identify ...

Technical Customer Success Analyst role - Leading UK Business Saas Software Company - Bristol - Up to £35k Stratospherec LTD are delighted to be recruiting for a talented Technical Customer Success Analyst with a strong customer service background to join a growing team in central Bristol. They are based … used by national clients across the globe. You will work closely with customers where required, but your primary responsibility will be supporting the wider Customer Success team by investigating technical issues, configuring customer environments, producing reports, assisting with integrations and ensuring implementations run smoothly. The role is ideal ...

play a pivotal role within the Microlise Group, ensuring a speedy and professional response to issues and incidents, whilst delivering the highest level of customer support. We have an exciting opportunity for a Technical Support Engineer, to support the Service Desk team with exceptional customer service … whilst providing expert first line support to our customers. This is a great opportunity for someone looking to get into the world of technical customer support. We are invested in developing our people, and with our swarm approach to resolving incidents, you will get the chance to learn ...