426 to 450 of 966 Customer Service Jobs in the UK excluding London

stakeholders and the development team, you will translate the product vision into a prioritised & actionable backlog that maximizes business value while ensuring to addresses customer needs. Qualifications Strong experience as a Product Owner or Data Product Owner in Agile environments. Ideally experience managing Finance and data products or platforms … managing product backlogs and developing user stories. Your analytical mindset allows you to assess & make data-driven decisions how to deliver features that maximise customer and business value against KPIs. You are passionate about delivering high-quality products that enhance customer experiences, and you thrive in collaborative environments ...

related subject to develop a career in IT support and systems administration. Key Responsibilities: * Provide 1st-3rd line technical support * Troubleshoot and resolve customer issues * Support software testing and deployments * Maintain system documentation and knowledge base articles * Assist with project and implementation activities Skills & Experience: * Degree in a technical … infrastructure, databases, and software support Desirable: * SQL Server/SQL queries * Windows Server & Active Directory * Networking, VPN, IIS, or Citrix exposure * Support desk or customer service experience The role offers excellent training, career progression, hybrid working opportunities, and exposure to a wide range of technologies. Deerfoot Recruitment Solutions ...

servicing, maintenance, fault-finding, and repairs across a range of fire and security systems on commercial sites. The Role Lead and support engineers across service and maintenance operations Service, maintenance, and fault diagnosis of: Fire Alarms CCTV Systems Intruder Alarms Access Control Systems Ensure all works are completed … industry standards and customer expectations Support and mentor junior engineers where required Participate in a 1 in 12 call-out rota Complete electronic job reports and documentation Deliver a high level of customer service at all times What We're Looking For Previous experience in the Fire ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … smoothly by coordinating and managing all aspects of supplier and contractor access. Youll arrange and verify site access, ensuring every visit fully complies with customer-approved procedures and security standards. Youll also work closely with external stakeholders including landlords to secure and validate permits to work so everything ...

Answering incoming calls, emails, tickets and web chats from clients regarding IT issues Incident Logging: Accurately logging details of faults and requests into our Service Management tool Troubleshooting: Diagnosing and resolving basic technical issues such as: - Password resets and account unlocks - Software installation and Microsoft Office/365 queries … Basic hardware faults (laptops, printers, peripherals) Escalation: Identifying complex issues that need to be passed on to 2nd or 3rd line support teams Customer Service: Keeping users updated on the status of their tickets and ensuring high levels of customer satisfaction Learning: Dedicating 20% of your working ...

delivered within time and budget Manage multiple and changing priorities daily Coordinate third party to troubleshoot issues Describe and reinforce skills to provide exceptional service Provide technical assistance, guidance to business partners and work with internal experts and vendors to provide best solution to business needs Configure, install, monitor … ticketing system and work through them accordingly Good knowledge of Oracle Database structures and Reporting Key Competencies of the Technical Support Analyst: Demonstrate strong customer service attitude Solid communication skills Organised and has efficient time management skills Strong attention to detail Ability to work interdepartmentally Exercise strong critical ...

Services Support Analyst to join a growing and technology-driven operations team based in Whiteley. This is an excellent opportunity for someone with a customer-focused mindset and an interest in technology to build a career within a specialist technical support environment. Full training will be provided, with clear … more technical and mid-level roles over time. You will support customers with system queries, technical issues and operational processes, ensuring a high-quality service and smooth day-to-day platform performance. This role offers exposure to software systems, APIs, transaction processing and operational data, making it ideal ...

work +£30-£35 ph +Inside IR35 Role overview You'll work closely with a small, experienced group of IT professionals providing high-quality, customer-focused IT support to end users across the EMEA region. The role is hands-on and varied. Support is delivered face to face, remotely … support workflows, and assist with troubleshooting using platforms such as Microsoft 365. What we're looking for * "Can Do/Can Learn" attitude * Strong customer service and communication skills * Calm, structured problem-solving under pressure * Good time management and prioritisation * Ability to work independently and as part ...

INSTALLATION AND SERVICE ENGINEER (South London also cover Maidstone, Bromley, Croydon, Leatherhead - South Surrey) Permanent, £27,000 - £30,000 Applicants MUST be able to drive, be happy to travel/cover their territory Company-provided van, laptop, phone, tools, uniform and travel expenses Collaborative and supportive work environment … This position would suit a confident 'handy person' someone comfortable with home/general DIY, ability to confidently use power tools and extremely strong customer facing skills whilst working closely with clients (in their homes) to ensure that all installations are completed efficiently and to the highest standards. ...

tasks such as mailbox management, user provisioning, and network troubleshooting. Familiarity with networking and network management, WAN, LAN and VPN. Excellent problem-solving and customer service skills. Ability to work effectively with third-party suppliers and manage escalations. Experience with MDM solutions such as Intune. Strong verbal ...

Support Engineer (1st Line/Service Desk) Travis Talent are recruiting on behalf of a Sheffield-based client for an IT Support Engineer to join their growing team. This is an excellent opportunity for someone with early experience in IT support who is looking to develop their career … Active Directory, and cloud platforms Log and manage tickets, ensuring clear communication with users About You 12 years experience in IT support or service desk role Understanding of Windows OS and basic networking (TCP/IP, DNS, DHCP) Experience troubleshooting end-user hardware Strong communication and customer service ...

processes. Accurate and timely documentation updates. Strong collaboration and communication across teams. Essential Skills & Attributes Logical and analytical problem-solving skills. Excellent communication and customer service skills. Ability to manage multiple priorities and projects. Strategic thinking and stakeholder management. Adaptability and responsiveness to change. Strong vendor relationship management. ...

processes. Accurate and timely documentation updates. Strong collaboration and communication across teams. Essential Skills & Attributes Logical and analytical problem-solving skills. Excellent communication and customer service skills. Ability to manage multiple priorities and projects. Strategic thinking and stakeholder management. Adaptability and responsiveness to change. Strong vendor relationship management. ...

ongoing maintenance Contribute to cyber security standards, including Cyber Essentials Use scripting (e.g. PowerShell) to improve efficiency and automation Deliver a high level of customer service, primarily remotely with occasional on-site support when required Skills & Experience Strong experience in IT support (2nd or 3rd line level) Solid ...

full resolution Ensuring consistent communication and updates to stakeholders Supporting and learning bespoke internal systems to deliver accurate solutions Maintaining high standards of service across all interactions What we're looking for in a Helpdesk Operator Previous experience in a support, service desk or customer-focused role … High attention to detail when logging and resolving issues Confidence using systems and learning new platforms If you're ready to step into a Customer Service Advisor role where you can genuinely make a difference every day, apply now. Apply now by sending your CV. ...

this could be a strong next step. We are recruiting for a 1st/2nd Line Support Engineer to join a well-established Managed Service Provider in Ashford. This role is ideal for someone operating at strong 1st Line level or early 2nd Line who wants broader exposure … clear development. The Opportunity You will join a busy, collaborative service desk supporting a wide range of external clients. The environment is structured but fast-moving, and you will gain hands-on exposure across desktop, Microsoft 365, and core infrastructure support. This is an office-based role designed ...

Months Day rate: £209 inside IR35 Role Description: Reporting to the User Management Lead, this role is responsible for completing all assigned user access service requests raised by internal customers for both SAP and bespoke systems in line with corporate and regulatory requirements. The role will also be responsible … appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress. The ability to ensure that expectations are managed while delivering exceptional customer satisfaction are important factors in fulfilling the requirements for this role. The role plays a key part in driving and implementing change and supporting ...

execute strategies to achieve sales targets. Negotiate contracts and close deals to drive revenue. Market Research & Analysis Analyse market trends, competitor activities, and customer needs. Provide insights to inform product development and pricing strategies. Proposal Development Prepare and deliver compelling presentations and proposals. Collaborate with internal teams to create … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

Client Success Manager with experience making data driven decisions to drive customer satisfaction is sought by a market leading scale up based in Birmingham city centre. Operating as a true disrupter in their field this scale up are utilising the latest in AI, cloud and automation technology to drive … success within the professional services space. With extensive UK growth planned over the coming months this Client Success Manager will be the figurehead of customer satisfaction using data driven decision making to review, improve and scale the customer journey whilst working closely with sales, marketing, operations, technology ...

support team. This is a hands-on, site-based role where you’ll provide deskside support for a wide range of IT incidents and service requests. Working in a fast-paced environment, you’ll play a key role in keeping users productive by resolving hardware and software issues quickly … with users, and being part of a collaborative IT team—this role is for you. Key responsibilities: Providing deskside support for IT incidents and service requests Diagnosing and resolving hardware and software issues across desktops, laptops, printers, and mobile devices Performing break-fix repairs and delivering quick, effective solutions ...

ensure that a high-quality work is delivered in agreed timelines. The main targets of this position are to develop aftersales activities and achieve Customer satisfaction. Your mission: Perform visit to customers for repair and detect qualified leads Promote Service contracts (extended warranty, annual maintenance, calibration) Maintenance … mechanical/electrical repairs Perform functional testing and electrical safety tests Perform paperwork for traceability of the repairs (Oracle, Agile) and for shipping documents (customer reports, delivery documents, customs clearance) Perform reprocessing of our Rental/Loan/Trial fleet of devices Assist with spare part warehouse inventory ...

client's business and people Build on existing strong relationships with key stakeholders and identify challenges that can be addressed through technology, service improvement, and transformation Manage all client objectives through to completion, keeping clients fully informed of progress Maintain comprehensive and accurate CRM records including notes, next steps … agreed and planned objectives across all clients, including feedback on client satisfaction. What We're Looking For Proven experience in account management or customer services, ideally within B2B or service based sectors A strong relationship focused mindset. This is not a new business or sales role Commercially astute ...

Fire & Security Engineer ( Service/Remedials) Location: North Somerset (all work within 45 mins- 1 hour of base) Salary: 38,000- 42,000 basic + OT 1.5x + on-call payments ( 1 in 8 , 185) Hours: Mon-Fri, 08:00-17:00 Contract: Permanent, Full-time Ideally candidate will … looking for a multi-disciplined Fire & Security Engineer (Grade 3) to join a growing business in North Somerset, Bristol . This is mainly service and remedial work role , with a strong focus on planned preventive maintenance (PPM) -no long-distance travel and no overnight stays . What ...

providing day-to-day technical support and troubleshooting for end-user computing devices, applications, and services. This role focuses on resolving incidents, addressing service requests, and ensuring seamless IT experience for end users across the organization. Key responsibilities: Provide hands-on support for desktops, laptops, mobile devices (smart phones … Telephony devices). · Troubleshoot issues related to operating systems (Windows 10/11), standard applications (MS Office, collaboration tools), and network connectivity. Manage incidents, service requests, and escalations through ITSM tools within agreed SLAs. · Support end users with hardware/software installations, configurations, and upgrades. Ensure compliance with security ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...