501 to 525 of 965 Customer Service Jobs in the UK excluding London

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS , , , , This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS , , , , This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS , , , , This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed ...

Technical Account Manager, you will bring your technical know-how, MDR/SOC, and act as the first point of call for customer service improvements Assist with the onboarding and building an understanding of customer business risks Work with the onboarding consultants to build Threat Models … maintain them during live service Allocated Technical Account Manager to act as a first point of contact for operational matters and proactive management of high priority and ongoing incidents Act as Customer advocate within the team Own the operational relationship between customers and the Team Assist the operational ...

Title: IT Engineer Location: Newcastle Salary: Up to £35,000 Job Description - We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support … clients, ensuring their IT systems are running smoothly and efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/ ...

schemes under administration, as well as overriding pension legislation. - Treating information security with the utmost respect, dealing appropriately with sensitive and confidential information within Service protocol/guidelines. - Supporting service provision as appropriate and undertaking other duties commensurate with the post. - Interfacing admissions (new starters), personal changes, changes … preparation of annual benefit statements and the actuarial valuation of the pension fund. - Responding to member queries promptly, both written and oral, ensuring that service level targets and deadlines are met in this area. What we need from you: - Practical working experience in a financial/pensions or other ...

ROLE: The tasks for this IT Helpdesk Manager involve: Oversee IT and VOIP support, ensuring all tickets are resolved within SLA timeframes. Manage customer escalations, addressing high-priority issues swiftly. Develop and motivate a multi-discipline helpdesk team. Regularly report on helpdesk performance and implement improvement processes. Conduct customer … helpdesk environment. Minimum 2 years' leadership experience in a technical helpdesk. Strong technical knowledge in Microsoft platforms, VOIP systems, and network management. Excellent customer service, communication, and problem-solving skills. ITIL Foundation certification (or equivalent) preferred. THE BENEFITS: The Benefits for this IT Helpdesk Manager role include ...

ROLE: The tasks for this IT Helpdesk Manager involve: Oversee IT and VOIP support, ensuring all tickets are resolved within SLA timeframes. Manage customer escalations, addressing high-priority issues swiftly. Develop and motivate a multi-discipline helpdesk team. Regularly report on helpdesk performance and implement improvement processes. Conduct customer … helpdesk environment. Minimum 2 years' leadership experience in a technical helpdesk. Strong technical knowledge in Microsoft platforms, VOIP systems, and network management. Excellent customer service, communication, and problem-solving skills. ITIL Foundation certification (or equivalent) preferred. THE BENEFITS: The Benefits for this IT Helpdesk Manager role include ...

services team and motivate those around them. They are based inPreston and are operating a hybrid working model. The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm. The Software Support Engineer will be responsible … Software support for critical business systems of business customers Deployment & configuration of software applications, meeting customer requirements, delivering error free deployment and configuration Handling customer incidents, problems and requests within strict Service Level Agreements Answer questions from customers about the features and capabilities of the supported Applications ...

West, Bristol - 5 days on-site Salary: £27,000 - £32,000 About the role: We're working with a successful and growing IT Managed Service Provider that is actively seeking an experienced and ambitious 1st Line IT Support Analyst. This is an excellent opportunity for someone who is passionate … about providing outstanding customer service, with demonstrable experience in providing excellent technical support within a fast-paced environment. What we’re looking for: At least 2 years’ experience in a Service Desk or 1st Line Support position, preferably within an MSP environment Strong skills in administering ...

Customer Support/Contact Centre Agent - Global Tech Company 12-month contract Hybrid based in Staines, Surrey £28,000 2-3 days onsite per week, 2 days remote A leading global SaaS organisation is hiring a Customer Support Representative to join their growing support team. This … support cases * Providing initial triage and guidance * Working closely with specialist teams to resolve issues What we're looking for: * Strong communication and proven customer service skills * Ability to handle queries in a structured, professional manner * Experience in a support or customer-facing role is beneficial Apply ...

like-minded tech people. Should you choose to accept, your responsibilities will encompass: Sales (50%) Consult with Purchasing Team to provide quotations for service within the product/services and price ranges defined by the business. Production of contracts for services including liaison with legal functions where required Identify … assigned clients Operate as the lead point of contact for any and all matters specific to your customers Build and maintain strong, long-lasting customer relationships with multiple client stakeholders Hold regular reviews with clients in accordance with Account Management Procedure, including on-site days/visits where necessary ...

like-minded tech people. Should you choose to accept, your responsibilities will encompass: Sales (50%) Consult with Purchasing Team to provide quotations for service within the product/services and price ranges defined by the business. Production of contracts for services including liaison with legal functions where required Identify … assigned clients Operate as the lead point of contact for any and all matters specific to your customers Build and maintain strong, long-lasting customer relationships with multiple client stakeholders Hold regular reviews with clients in accordance with Account Management Procedure, including on-site days/visits where necessary ...

Systems Technician to support both internal teams and external clients. This is a varied, hands-on role covering IT support, systems administration, onboarding, and customer engagement within a fast-paced operational environment. The successful candidate will play a key role in maintaining systems, supporting users, onboarding new clients … continuously improving processes and documentation. Key Responsibilities: Provide IT systems, software, and hardware support across the business Own and manage the IT Service Desk, ensuring tickets are handled efficiently Support system administration, troubleshooting, and maintenance Onboard new clients, including system setup, data integration, and configuration Integrate customer platforms ...

support for business requests either directly, through the wider IT team, partners and other 3rd parties that includes a strong focus on excellent customer service, timely communications and escalation to ensure SLAs are not breached. On-board and support new acquisitions and business changes, such as. Embrace … Arelevant professional qualification or be able to demonstrate the appropriate experience within an equivalent role Experience of working in an Infrastructure and/or Service Delivery role Experienced coordinating activities for others (colleagues or suppliers) Project Management experience Supplier Management experience Service Delivery framework knowledge (e.g. ITIL ...

create and implement new features to be used within the system Monitor incoming errors and ensure these are investigated and resolved within the agreed customer Service Level Agreement (SLA) Carry out thorough testing to ensure a Right First Time result is achieved Monitor and manage error logs, backups … effective manner with all customers to ensure that they are kept informed of updates/progress Take incoming calls and deal with customer queries on a daily basis when required Understand and manage customer queries. Implement resolutions to these or ensure the responsible party is made aware ...

pension, our client contributes 3%. After one year in the company pension, our client matches 5%. After one year's service, a salary sacrifice option is available. Bupa Healthcare after 6 months, including dental cover 28 days holiday, including the 8 bank holiday days- with incremental increases … Operations Manager Managing small projects, where there is no Project Manager - booking resource, coordinating the procurement plan, agreeing on installation dates with the customer, agreeing on attendances with the customer, and reviewing the final sign-off Assisting the sales team with internal documentation Preparing Subcontractor Scope of Works ...

various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

solution with confidence Demonstrate and deliver exceptional problem-solving and troubleshooting skills Ability to ask the right questions to gain an understanding of the customer's business Generate leads for our sales department by recommending alternative product/services that could save the customer money and time. Think … your feet and quickly research to find an answer to the customer query. Training Depending on the circumstances of the business, upon completion of the apprenticeship programme there could be a potential position of employment available. Apprenticeship Standard Customer service practitioner (level 2) Training Provider MIDDLESBROUGH COLLEGE ...

Team Leaders, to a minimum of 30 in lower volumes in alignment with core values and ethical standards. Ensure timely and accurate completion of customer service requests. Manage daily and weekly reports and logs. Maintain records related to customer documents. Adhere to workflow procedures and processes. Resolve … service issues with effective solutions. Communicate goals and strategies to drive business performance. Process financial and employee data accurately. Investigate and resolve data/reporting discrepancies. We are really keen to hear from Shift Managers with the following skills and experience: Proven people management skills in leading production/ ...

established industry player is seeking a User Management Analyst to enhance their user access services. This role involves managing service requests for SAP and bespoke systems while ensuring compliance with corporate standards. The ideal candidate will possess strong customer service skills, analytical abilities, and a proactive approach … problem-solving. You will play a vital role in driving change and supporting project initiatives, collaborating with various IT and business departments to minimize service disruptions. If you thrive in a dynamic environment and are motivated by challenges, this opportunity is for you! #J-18808-Ljbffr ...

Salary up to 45,000 with OT 55K Company Van with Personal Use About the Role Our client is seeking an experienced Fire & Security Service Engineer to join their growing team based in Swindon. This is an exciting opportunity for a skilled professional to work on a diverse range … across Swindon and the surrounding areas Key Responsibilities You'll be responsible for the servicing and maintenance of: The fire and security engineer will service fire alarm systems (conventional, addressable, and aspirated) The fire and security engineer will service intruder alarm systems The fire and security engineer will ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … function across managed print and IT resale, ensuring we have a resilient, cost-effective, and forward-thinking supply chain that supports both growth and customer excellence. You will work closely with senior leadership and cross-functional teams, bringing insight, structure, and innovation into how we source, manage, and optimise ...

involve multilevel support for a wide range of business customers to a very high level as well as infrastructure improvements & commissioning of equipment. High customer service levels are key to their business which also requires the ability to communicate well. Required Experience PC Desktop & Workstation, Windows OS Windows … recruitment keywords: sidmouth devon IT support first line second line third line 1st line 2nd line 3rd line admin administrator tech technical helpdesk service desk ...