451 to 475 of 966 Customer Service Jobs in the UK excluding London

someone with a genuine passion for technology and a proactive approach to learning and development. You may already have experience in an IT Support, Service Desk, Helpdesk, or Technical Support role and be looking for an opportunity with more variety, responsibility, and progression. Good knowledge of Windows 10/… DHCP) Experience using an IT ticketing system such as Freshdesk, Jira, or ServiceNow Confidence troubleshooting hardware and software issues Strong communication and customer service skills Organised, adaptable, and keen to learn new technologies If you’re ambitious, technically curious and looking for an opportunity where you can grow ...

REMOTE SALARY – CIRCA £30k About the Role: Our client is an innovative software company specialising in accountancy solutions. They are passionate about delivering excellent customer experiences and continuously improving their applications through user feedback and smart technology. They are now looking for a motivated and technically minded individual … join their team in a customer-focused software support and AI knowledge role. The Role This position would suit someone with experience in application software support, customer support, or helpdesk environments who enjoys learning systems, solving problems, and helping users. You will work closely with customers ...

time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. … Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated ...

time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. … Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated ...

DHCP, Group Policy, and DFS Assist with IT projects, system upgrades, and office moves What You’ll Bring Experience in IT support or service desk roles Strong Microsoft environment knowledge (Windows 10/11, Microsoft 365, Windows Server) Good understanding of PC hardware and basic networking Experience with ticketing … systems (desirable) Relevant certifications (CompTIA, MCP) are a bonus Skills Excellent communication and customer service Proactive, hands-on approach Strong multitasking and prioritisation abilities Willingness to learn and develop Benefits Life insurance Cashback healthcare plan Retail and high street discounts Additional enhanced benefits with service ...

mobile devices, and printers Support enterprise messaging and unified communications systems Assist in maintaining backups, documentation, and core server infrastructure Ensure IT incidents and service requests are resolved efficiently Provide remote support to additional offices and travel between sites when required Deliver occasional out of hours and weekend support … supporting both physical and virtual environments Good understanding of Microsoft server and desktop technologies Experience with Active Directory and user administration Excellent communication and customer service skills Ability to manage and prioritise workloads effectively Strong attention to detail and documentation skills Flexible approach with willingness to support multiple ...

client specialises in delivering tailored telecommunication services across the UK to clients of all sizes. Partnering with industry-leading vendors, they prioritize customer service by simplifying complex telecom concepts and providing clear solutions. Their offerings include connectivity, cloud services, hosted voice, and IT support, all designed to address … client challenges and deliver optimal value. Role Description The day to day role, will involve contract scrutiny, customer contact and ordering services as specified from the relevant suppliers via CRM system within agreed SLAs. The role will also involve the management and coordination of order workloads, progress reports ...

passionate about technology, great with people, and ready to kick-start a career in IT support? Our client, an established Managed Service Provider (MSP) with over 20 years of industry expertise, is looking for a motivated Business IT Support Engineer Apprentice to join their growing team. This … genuinely passionate about IT. You’ll thrive in this role if you: Have a strong interest in IT support and troubleshooting Have great communication, customer service, and problem-solving skills Enjoy learning new technologies and working in a fast-paced technical environment Are organised, confident, and have ...

Description IT Support Temp (c5 Months)Norwich – Outskirts | On-siteI’m supporting a growing, international organisation looking for an IT Service Desk Analyst to provide interim support within a busy and collaborative IT team. This is a hands-on role focused on delivering day-to-day IT support across … phone, Teams and walk-ups Troubleshoot hardware, software and end-user issues across laptops, mobile devices and applications Monitor and manage tickets within a service desk system, ensuring SLAs and response times are met Set up and configure new user devices and accounts Work closely with wider IT teams ...

Support Temp (c5 Months)Norwich – Outskirts | On-siteI’m supporting a growing, international organisation looking for an IT Service Desk Analyst to provide interim support within a busy and collaborative IT team. This is a hands-on role focused on delivering day-to-day IT support across a multi … phone, Teams and walk-ups Troubleshoot hardware, software and end-user issues across laptops, mobile devices and applications Monitor and manage tickets within a service desk system, ensuring SLAs and response times are met Set up and configure new user devices and accounts Work closely with wider IT teams ...

Active Directory, and networking environments Troubleshoot hardware, software, and connectivity issues Collaborate with 1st and 3rd line teams Maintain documentation and deliver excellent customer service Requirements 3+ years IT support experience (incl. 2nd line) Strong knowledge of Windows, Microsoft 365, and basic networking Experience with Azure, ITSM tools ...

Directory & Group Policy Microsoft 365 administration Good understanding of networking fundamentals (TCP/IP, DNS, DHCP) Experience troubleshooting end-user hardware and peripherals Strong customer service and communication skills Ability to prioritise workload and manage multiple support requests Full UK driving licence and access to own vehicle ...

customers. This will include supporting our customers with requests and incidents remotely. Additionally, you will be a point of contact for the main Service Desk Team supporting our workshop, Field, 2nd line & 3rd line teams during day-to-day operation. Working as part of a team of seven … swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and customers remain satisfied. Job Role Responsibilities Handling escalated service requests Manage all technical cases effectively, ensuring clients are kept up to date with progress Supporting the Technical Team Ensuring ...

accounts, and permissions Escalate complex issues to 2nd Line/3rd Line support where required Maintain accurate documentation and system records Deliver clear, professional customer service at all times Skills & Experience Previous experience in a 1st Line Support Engineer , IT Support, or Service Desk role (or strong … experience) Good working knowledge of Windows OS and Microsoft 365 Basic understanding of networking, Active Directory, and user management Strong communication skills and a customer-focused approach A desire to learn, develop, and progress beyond 1st Line Support Engineer level What’s on Offer £27,000 base salary Annual ...

stakeholders, including sponsors and partners Support the delivery of in-person events alongside field teams Develop and maintain event policies, guidance, GDPR compliance and customer processes Maximise income generation, lead generation and member retention through events Handle event-related enquiries and complaints with a focus on excellent customer service Monitor, analyse and report on event performance and KPIs Manage budgets in line with departmental requirements About You You are a strategic thinker with strong leadership capability and a passion for delivering high-quality events and customer experiences. Essential experience and skills: Proven experience delivering ...

FRENCH SELECTION (FS) French or Spanish speaking Customer Support Location: Runcorn Salary: £27,500 Ref: 1209FS To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1209FS The Company: Very well-established company with many different operations. Main duties … Provide technical support to service users The Role: - Answer customer enquiries in real time - Diagnose and resolve faults across the network - Maintain and monitor equipment and systems, carrying out routine checks and incident response - Document and communicate technical issues clearly, using ticketing/monitoring tools - Liaising with internal ...

Hiring! Circet UK are looking for a Service Delivery Technician to join our team in Luton. Working with Circet Circet Ireland & UK have built an ever‐growing portfolio of specialist services. As part of a global group, we are specialists in the deployment and maintenance of telecommunications and energy … customers. Is this role for you? Watch this short video to find out! - Copy and paste the link below into your browser: Responsibilities of Service Delivery: Organise your daily and weekly work schedule to ensure timely and efficient Fibre installations and repairs, aligning with client expectations and business goals ...

Hiring! Circet UK are looking for a Service Delivery Technician to join our team in Sheffield. Working with Circet Circet Ireland & UK have built an ever‐growing portfolio of specialist services. As part of a global group, we are specialists in the deployment and maintenance of telecommunications and energy … short video to find out! - Copy and paste the link below into your browser: https://www.youtube.com/watch v=v2Wi1VTKElk Responsibilities of Service Delivery: Organise your daily and weekly work schedule to ensure timely and efficient Fibre installations and repairs, aligning with client expectations and business goals ...

Hiring! Circet UK are looking for a Service Delivery Technician to join our team in Lancashire. Working with Circet Circet Ireland & UK have built an ever‐growing portfolio of specialist services. As part of a global group, we are specialists in the deployment and maintenance of telecommunications and energy … short video to find out! - Copy and paste the link below into your browser: https://www.youtube.com/watch v=v2Wi1VTKElk Responsibilities of Service Delivery: Organise your daily and weekly work schedule to ensure timely and efficient Fibre installations and repairs, aligning with client expectations and business goals ...

Fort William/Oban area. Full training is provided, making this an excellent opportunity for individuals who enjoy practical work and delivering great customer service. The Role As part of the installation team, youll be responsible for connecting customers to Highland Broadbands fibre network and ensuring a smooth, positive … experience. Your work will include: Soft excavation in customer gardens Installing fibre cables through underground and overhead networks Clearing blockages where required Internal cabling and installing customer equipment Testing connections and guiding customers through their new service Occasional evening and Saturday work What Youll Bring Strong customer ...

This role is responsible for ensuring seamless integration of systems and processes, delivering projects on time and within budget, and maintaining high levels of customer satisfaction. It requires strong stakeholder management, financial oversight, and the ability to manage complex projects under pressure. Key Responsibilities Lead end-to-end client … forecasts, and financial performance Ability to manage risks, resolve conflicts, and facilitate decision-making Strong organisational, planning, and time management skills Excellent communication and customer service skills Ability to lead cross-functional teams and manage competing priorities Technical Knowledge Good understanding of IT infrastructure, cloud technologies, and service ...

ground up, turning inconsistent delivery into clear, repeatable ways of working. We are a scaling payroll technology business operating at the intersection of technology, service, and compliance. Our platform is strong, our market is growing, and our ambition is clear. Now we need a senior leader to take ownership … sustainable operational and commercial success. If you re currently operating in a senior operations, commercial, or general management role within a SaaS or service-led business, and you own delivery, people and performance, and real business outcomes - we d love to hear from you. The Role at a Glance ...

close new business opportunities. Utilise networking opportunities and events to proactively develop your pipeline. Identify opportunities for specialists to develop whilst you own the customer relationship and sales cycle. You will nurture footholds into new customers and then identify a full range of opportunities across the SCG product/… service portfolio to include: Hosted IP Telephony Data Connectivity Cyber Security Business Mobile Private Cloud Network Security Managed IT Services Key Tasks Working closely with the prospective customer to understand the underlying requirement, decision criteria and the most appropriate solution from the range of SCG products and services. ...

technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing: Our Service Desk Analysts are part of a skilled team that work … into management, get out into the field or move into more technical roles we want to help you get there. We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even our Sales teams! You put the customer first. We need people that ...

user applications including ERP ·Act as first responder for IT incidents and system outages ·Support manufacturing/shop-floor IT systems ·Liaise with Managed Service Provider (MSPs) to escalate and resolve complex issues ·Maintain accurate documentation and ticket updates ·Assist with ERP user setup, support and documentation Required Skills … Experience in a manufacturing or food production environment (desirable) ·ERP system user administration experience (desirable) ·Strong troubleshooting and problem-solving skills ·Excellent communication and customer service skills Development Opportunity This role offers genuine career progression. You will have the opportunity to develop skills in: ·SQL ·JavaScript ·ERP systems ...