451 to 475 of 515 Customer Service Jobs in the UK excluding London

processes, documentation and day-to-day operational efficiency. About You You'll be a hands-on IT professional with strong troubleshooting skills and a customer-focused approach. You'll enjoy working closely with users while also developing your infrastructure knowledge and contributing to technical improvement projects. Skills & Experience Previous …/IP, DNS, DHCP, VPNs and VLANs. Experience supporting Windows desktop environments and business IT infrastructure. Strong problem-solving skills with excellent communication and customer service. Ability to prioritise workloads and manage multiple support requests. Experience using IT helpdesk or ticketing systems. Desirable Skills Google Workspace administration. VMware. Veeam ...

Mobile/Field Based | Power Generation Location : Cambuslang Glasgow, G32 8FA Monday to Friday (40-hour contract) Are you a Generator Engineer, Field Service Engineer or Plant Engineer with experience working on diesel engines, generators or power generation equipment? Speedy Power & Energy is looking for a Mobile Generator Engineer … join our specialist engineering team, maintaining and repairing our power generation equipment at customer sites. This is a hands-on field engineering role. You'll be out with customers, servicing, diagnosing and repairing generators and associated power equipment , keeping equipment running and getting customers back up and operational when ...

Description: Business: Specialist Healthcare Focused MSP (Managed Service Provider) Team: Provisioning (Change Management) Team Location: Manchester M1 Salary: £30,000 £35,000 DOE Hours: Mon to Fri, 9:00am5:30pm Reports to: Provisioning Desk Team Lead Workplace IT provides CAF Compliant Co-Managed IT Services and Digital Safeguarding … change requests from password changes, user on-boarding and off boarding, MDM profile builds, device builds to SAR requests ensuring accuracy, consistency, and exceptional customer service. You will be working to a high volume of technical daily tickets, completing the technical activities associated with each change request and collaborating ...

effectively manage competing priorities, engage with multiple stakeholders, and maintain a high level of accuracy and attention to detail while delivering excellent customer service. Desirable Skills & Experience Experience supporting CRM, ERP, HR, Finance, or other enterprise applications would be advantageous, as would knowledge of reporting and analytics platforms. … collaborative and supportive environment supporting a diverse application landscape. If you have a strong applications support background and are passionate about delivering outstanding service while driving continual improvement, we'd love to hear from you. ...

Applications/Platform Support Analyst We are looking for a proactive and customer-focused IT Platform Support Analyst to join our growing technology team. This is an excellent opportunity for an experienced support professional who enjoys troubleshooting technical issues, working with SaaS platforms, and acting as a key point … platforms. Monitor platform performance using monitoring and alerting tools, proactively identifying potential issues before they impact users. Log, track, prioritise, and manage incidents and service requests through the call logging/ticketing system. Escalate complex issues to appropriate technical teams while maintaining ownership and communication throughout the resolution process. ...

creating positive change in our communities through the homes we provide and the services we deliver. We're looking for an experienced and customer-focused Information Systems Analyst to join our ICT team. This is a hybrid role , combining home and office working, where you'll provide application support … supporting the Aareon ActiveH housing management system is essential for this role, alongside strong problem-solving skills and a passion for delivering excellent customer service. Key Responsibilities Application Support Provide 1st and 2nd line support/maintenance for all supported applications Systems Maintenance and Service Development Provide support ...

summary Managing a team of Application Developers throughout the development lifecycle and supporting of live customer services. The successful applicant will work with the project managers and the operations teams to ensure the development team resources are utilised efficiently for both sprint and release development requirements, along with ensuring … managing leave, performance, dealing with sickness and staff appraisals. Ensure appropriate controls are in place to manage the product lifecycle including working with the Service Delivery Manager to manage sprints and resource allocation through the running of sprint planning meetings, sprint reviews and daily stand-ups. Develop and maintain ...

software solutions while developing technical expertise through ongoing training. The successful Technical Support Engineer will work closely with customers, delivering a high standard of service and helping to resolve a wide variety of technical issues. Based in Thame, Oxfordshire. Duties: Provide first line telephone and remote technical support … when required. Keep customers informed with clear and professional communication throughout the support process. Work closely with technical and sales colleagues to deliver excellent customer service. Create technical content such as blogs and videos on common support topics. Deliver software demonstrations and assist with technical presale activities when needed. ...

compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future. Overview of the Role: The Digital Transformation Analyst supports the delivery … Digital Transformation, the role partners with stakeholders to gather requirements, implement digital solutions and drive continuous improvement initiatives that enhance operational efficiency and service delivery. Key Responsibilities: Provide functional support for core business systems and applications Investigate and resolve system and process-related issues Escalate technical, security and infrastructure ...

registration, accurately registering samples, collating and inputting monitoring data from various sources utilising the Laboratory Information Management System. Support data administration within the Analytical Service and provide associated support services to laboratory staff and other NRW staff that routinely use LIMS. General housekeeping, including reception duty, monitoring and management … mailboxes and entering of analytical results from third party laboratories accurately. Support reporting of results and data transfers within agreed SLA standards of service utilising several different systems. Maintain due diligence of the correct processes to maintain legal chain of custody for enforcement samples and to uphold the laboratory ...

someone who is logical, methodical and enjoys solving problems. You'll be comfortable managing multiple support requests while maintaining a high level of customer service. You'll ideally have: Strong problem-solving and troubleshooting skills Excellent attention to detail The ability to prioritise and manage multiple support cases … approach and determination to see issues through to resolution Excellent communication skills, with the ability to explain technical issues to non-technical users A customer-focused approach The ability to work effectively as part of a team Confidence communicating with people at all levels of an organisation A flexible ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Leeds Valley Park - Hybrid Working (1-2 days in the office a week … Leader to join the Delivery of Software Solutions team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire ...

various device types of IT equipment including, laptops, desktops, screens, handhelds and mobile devices etc. Carrying out configuration software builds and repairs on various customer devices. Work includes software builds, software updates, repairs, diagnostic fault-finding and preparing kit to be shipped to various customers. The right candidate will … computing system. Preparing new and repaired hardware Carry out warranty repairs to OEM standards following contractual agreements in accordance with ASP. Escalating any potential customer SLA impacts to the relevant teams. Staging laptops and PC's with pre-defined builds General housekeeping to locate and eliminate causes of backlogs ...

Turn IT on are looking for an Junior ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers, join our team supporting one of our schools in Oxford. This role requires you to drive around to different location around … education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability ...

driven initiatives where appropriate. Major Accountabilities Ensures that all activities are performed in compliance with quality system requirements. Deliver accurate, timely, consistent, and quality customer support service. Identify and implement solutions to data privacy, data management and integration issues and concerns, including proactive prevention strategies. Education Further or higher … best practice. Background Project management skills. Experience of working in a business analysis role. Understanding of data security principles and privacy by design. Customer services or business support experience If you're excited about working in the Healthcare industry then this is an exciting opportunity for you. Please apply ...

driven initiatives where appropriate. Major Accountabilities Ensures that all activities are performed in compliance with quality system requirements. Deliver accurate, timely, consistent, and quality customer support service. Identify and implement solutions to data privacy, data management and integration issues and concerns, including proactive prevention strategies. Education Further or higher … best practice. Background Project management skills. Experience of working in a business analysis role. Understanding of data security principles and privacy by design. Customer services or business support experience If you're excited about application security, identity management, and creating robust, secure solutions for modern architectures, we want ...

Change Manager, managing a team of Project Coordinators who provide administrative support to projects, and manage standard changes across a diverse portfolio of customer projects. As Project Support and Change Manager, you will be responsible for the day-to-day management of the Project Coordination team, ensuring high-quality … administrative support, accurate reporting, effective resource coordination and meticulous record keeping across all projects and changes. Alongside managing the PMO function, you will manage customer standard changes ranging from equipment requests to the implementation of new technical solutions. You will oversee changes from initial request, through scoping to implementation ...

bank. We are expanding IB Markets Reference Static Data and Pricing Team and need enthusiastic and experienced professionals to join our GTSM (Global Technology Service Management) team supporting Trading, Pricing & Asset data platforms. This role sits at the intersection of Production Support, Data Governance, and System Analysis, ensuring that … maintain the banks critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering ...

Digital onboarding process for new technology, maintain accurate financial information and work closely with colleagues and suppliers to deliver a responsive, compliant and customer-focused service. You will also deputise for the Joint Head of Digital Business Services and provide cover across the wider Digital Business Services management function … comply with procurement legislation and financial controls; monitoring expenditure and producing accurate forecasts; assessing supplier pricing, licensing, warranties, technical compatibility, whole-life costs and service commitments; and resolving complex service or supplier issues. You will line manage staff, support appraisals, supervision, attendance and recruitment processes, and provide training ...

commercial bids and propositions to help roll out IMSERV Astral to new and existing clients, while working closely with IMSERVs operations, IT, commercial and customer-facing teams to assess dependencies and understand the potential impact of new requirements across the business. This is not a traditional requirements-gathering role. … Responsibilities Work with the Product Director and Technical Architect to understand and translate market needs into detailed product requirements, engaging IT, operations, commercial and customer-facing teams to draw out and challenge business processes to ensure the target outcomes can be delivered effectively, including structured stakeholder and customer ...

application of the Privacy and Electronic Communications Regulations 2003 (PECR) within the not-for-profit sector To be able to travel to various customer sites as and when required Prior experience working with not-for-profit organisations Documenting data protection impact assessments (DPIAs) and advising organisations on data protection … investments. Their IT success is our business. We foster a culture rooted in our people, teamwork, innovation, integrity, ambition and a commitment to exceptional customer service. Backed by Strive Capital since 2020, we're continuously expanding, exploring new frontiers with a strong financial and strategic foundation. Our dedicated Lifecycle ...

Insurance broking software) experience? The primary function of the System Consultant is to support the day to day running of systems in order to service our brokers. Provide cover for the internal helpdesk and through on-site visits using knowledge of the Acturis broking application software. Home based with … such as other CRM’s that brokers may use. QUALIFICATIONS & EXPERIENCE · Computer literate in Microsoft products · Minimum of 3 years Acturis experience · Experience in Customer Services · Good communication skills (verbal & written) · E ective time management and work prioritisation In return the company are offering a great work life balance ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office … Solution Architect Integration?& AI to join the Technology team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire ...

admin, planning, and marketing activities. Calls should be aimed at IT decision-makers in both prospective and existing accounts. Gather key information on customer infrastructure needs, plans, budgets, vendor preferences, user numbers, and strategic direction (e.g., in-house/cloud). Inform clients about the full range of products … deals, generate quotes, and secure up-sells. Consolidate calls with personalised and informative follow-up emails. Regularly clear backorders and promptly escalate issues to Customer Services. Regularly review and manage vendor registrations. Proactively manage contract renewals and follow-up on sales leads. Maximise efficiency by leveraging Business Intelligence ...

provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues … maximise the combined value of our Divisions and build a flexible operating model which supports interoperability to efficiently offer the best possible service to our customers while ensuring control and consistency and minimising overall cost. Based on quantitative and qualitative analysis, Network Planning sets the direction for network operations ...