701 to 725 of 1,927 Customer Service Jobs in the UK excluding London

timely processing of operational tasks through Business Process Automation (BPA); including customs clearance preparation, booking insurance, preparing import shipment files, maintaining accurate data for customer reporting, and completing new customer onboardings. The role works closely with Customer Care Locations (CCL) to ensure service excellence and operational … compliance. How you create impact Operational/Tactical duties Complete import clearance tasks. Support new customer onboarding, system business profile updates, and discussions with CCL as required. Maintain allocated BPA tasks within required timeframes. Assist with customer implementations and the rollout of new systems and technologies. Leadership Responsibility ...

Join a global facilities management leader supporting major commercial clients across a high-performing technical environment. We’re looking for a customer-focused professional with proven HVAC sector experience to become a key link between customers, engineers and operational teams. You’ll manage service requests, coordinate engineers, resolve … customer queries, track jobs and ensure excellent service levels from initial request through to resolution. We’re looking for: • HVAC/building services experience – essential • Customer service, helpdesk or service coordination experience • Experience working with engineers or technical teams • Strong communication and relationship-building skills ...

Service Desk Engineer - Data Centre - Shift based role - 12 Hour Shifts, 4 days on/4days off - alternate night and day shifts. c£51,000 plus £6500 shift allowance, travel allowance, bonus, pension, healthcare and other great benefits. We are looking for a Data Centre Service Desk Engineer … hours, that customers’ Incidents\Events and/or Requests are processed in accordance with industry standards and brought to a successful resolution within agreed Service Levels at both London sites. Provide a value-added service to customers. MAIN DUTIES, INCLUDING BUT NOT RESTRICTED TO: Receive ...

Support company based in Kings Lynn. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference to their clients. Over the years they have built a reputation for excellent service by putting … customer experience at the very core of the company values and encouraging the power of their team ' we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the strongest of teams! Main Responsibilities for the successful 2nd Line IT Engineer: As a 2nd Line Engineer ...

looking for a German-speaking Customer & Administration Assistant to join our team. This is a varied role supporting our customers and internal teams with day-to-day administration and customer communication. This is a predominantly remote role, with the flexibility to attend our Lancashire office on a hybrid … basis once a week. Key Responsibilities Raise and issue customer invoices. Answer customer emails and phone calls in German and English. Receive customer support requests and ensure they are logged correctly. Escalate technical issues to the appropriate technical teams. Keep customers updated on the progress of their ...

vendor solutionsYou will support the coordination of the continuous improvement of our aging infrastructure with other tech domains, helping ensure stability and great service to our customersYour responsibilities include mentoring and coaching team members, recruiting diverse and talented individuals, and promoting a culture of collaboration, learning, and respect. … depot operations within retailIn-depth experience of working with large-scale third-party technology suppliers in complex, large scale organisationsIn-depth knowledge of service management in the context of agile and iterative in-house development, as well as more traditional waterfall programme deliveryExperience of service management, including ...

This is achieved by working closely with our Senior and Executive Leadership Team and analysis end users to deliver and continually improve the current service offering and understanding current and future needs and challenges of performance. Job descriptionProvide accurate, detailed performance analysis to inform SLT decisions. Take the time … InfluencingSeeing the Big PictureBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible ...

This is achieved by working closely with our Senior and Executive Leadership Team and analysis end users to deliver and continually improve the current service offering and understanding current and future needs and challenges of performance. Job descriptionProvide accurate, detailed performance analysis to inform SLT decisions. Take the time … InfluencingSeeing the Big PictureBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible ...

This is achieved by working closely with our Senior and Executive Leadership Team and analysis end users to deliver and continually improve the current service offering and understanding current and future needs and challenges of performance. Job descriptionProvide accurate, detailed performance analysis to inform SLT decisions. Take the time … InfluencingSeeing the Big PictureBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible ...

This is achieved by working closely with our Senior and Executive Leadership Team and analysis end users to deliver and continually improve the current service offering and understanding current and future needs and challenges of performance. Job descriptionProvide accurate, detailed performance analysis to inform SLT decisions. Take the time … InfluencingSeeing the Big PictureBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible ...

within Enterprise Integration Services (EIS). This role focuses on engineering-led testing approaches that assure the quality of API platforms, integration services and service-based architectures that underpin HMRC’s digital estate. You will work as part of multidisciplinary delivery teams, designing and building automated testing solutions while … analysis and assurance practices to ensure APIs and integrations are reliable, secure and performant. This includes validating data flows, interfaces and end-to-end service behaviour across complex integration landscapes. This role sits within HMRC’s Chief Digital & Information Office (CDIO), supporting services at national scale.Job descriptionAs a Senior ...

within Enterprise Integration Services (EIS). This role focuses on engineering-led testing approaches that assure the quality of API platforms, integration services and service-based architectures that underpin HMRC’s digital estate. You will work as part of multidisciplinary delivery teams, designing and building automated testing solutions while … analysis and assurance practices to ensure APIs and integrations are reliable, secure and performant. This includes validating data flows, interfaces and end-to-end service behaviour across complex integration landscapes. This role sits within HMRC’s Chief Digital & Information Office (CDIO), supporting services at national scale.Job descriptionAs a Senior ...

within Enterprise Integration Services (EIS). This role focuses on engineering-led testing approaches that assure the quality of API platforms, integration services and service-based architectures that underpin HMRC’s digital estate. You will work as part of multidisciplinary delivery teams, designing and building automated testing solutions while … analysis and assurance practices to ensure APIs and integrations are reliable, secure and performant. This includes validating data flows, interfaces and end-to-end service behaviour across complex integration landscapes. This role sits within HMRC’s Chief Digital & Information Office (CDIO), supporting services at national scale.Job descriptionAs a Senior ...

InfluencingMaking Effective DecisionsWorking TogetherBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

InfluencingMaking Effective DecisionsWorking TogetherBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

InfluencingMaking Effective DecisionsWorking TogetherBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

InfluencingMaking Effective DecisionsWorking TogetherBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

vital link between local users and the global IT team – providing exceptional support across hardware, software, and mobile devices while championing best-in-class customer service and service delivery. What You'll Be Doing: Act as the first and second-line support for all on-site … excellent communication, follow-up, and proactive issue resolution. Support the onboarding and offboarding of users – including device setup and asset tracking. Collaborate with global service delivery teams to maintain alignment and contribute to best practice. Document incidents, solutions, and contribute to knowledge base articles. Participate in local and global ...

stakeholders and customers and is targeted with the supporting the delivery of a high performance and reliable IT capability worldwide. Working within the Cyber, Service and Technology (CST) division and reporting to the Service Delivery Manager (Service Management), the successful candidate will be responsible for delivering Change … role is office based in either Chippenham or Hartlepool.Travelling may be required as part of the role as there is a need to attend customer locations and other NEC offices.ResponsibilitiesDevelop and own the end-to-end process & delivery within NEC for Change, Configuration and Release ManagementThe ability to lead ...

Helpdesk Lead We're looking for a proactive and customer-focused Helpdesk Lead to oversee a team of Helpdesk Advisors and ensure the delivery of an efficient, high-quality support service. The role is based on site in Birmingham. Key Responsibilities Lead, coach, and develop a team of Helpdesk … Advisors. Ensure requests and work orders are processed accurately and within service levels. Monitor team performance, workload, and daily operational activity. Manage team rotas to ensure adequate service coverage. Build strong relationships with customers and stakeholders. Analyse performance data and drive continuous improvement initiatives. Support training, onboarding ...

Field Service Engineer EPoS & IT Support Portsmouth Area Barron McCann Ltd is a trusted, award-winning IT service provider delivering end-to-end EPoS and IT support solutionsfrom helpdesk to rapid on-site response. We proudly support some of the UKs most recognisable brands across Retail, Hospitality … Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. Whats in it for you? Company vehicle and fuel card Monthly and quarterly bonus schemes Overtime opportunities Full uniform ...

Manager, Technical Services FrontlineLocation - Windsor, UKType of Work - OfficeRole OverviewThe Technical Services Frontline Manager leads the frontline team, ensuring exceptional customer service and adherence to service level agreements (SLAs). In addition to managing Tier 1 operations, this role coordinates with other teams to deliver new technologies … opportunities for advancementBuild team resilience by promoting a collaborative and supportive environment where employees feel valued, heard, and motivated to growOperational Oversight Oversee daily service desk operations, ensuring requests and incidents are resolved promptly and SLAs are consistently metMonitor ticket queues, call metrics, and customer feedback to ensure ...

Field Service Engineer – EPoS & IT Support Nottingham Area Barron McCann Ltd is a trusted, award-winning IT service provider delivering end-to-end EPoS and IT support solutions—from helpdesk to rapid on-site response. We proudly support some of the UK’s most recognisable brands across Retail … Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. What’s in it for you? Company vehicle and fuel card Monthly and quarterly bonus schemes Overtime opportunities ...

align with long term architectural direction. Influence policy and set technical direction across the Enterprise Operations estate, shaping how technology supports regulatory, operational and customer outcomes. Carry out horizon scanning, identifying emerging technologies, industry trends and sourcing models, and assessing their potential impact and opportunity for HMRC. Guide architectural … servants, the total reward compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply.For more information please visit ...

align with long term architectural direction. Influence policy and set technical direction across the Enterprise Operations estate, shaping how technology supports regulatory, operational and customer outcomes. Carry out horizon scanning, identifying emerging technologies, industry trends and sourcing models, and assessing their potential impact and opportunity for HMRC. Guide architectural … servants, the total reward compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply.For more information please visit ...