801 to 825 of 2,136 Customer Service Jobs in the UK

Service Desk Analyst Somerset On-site Yolk Recruitment are supporting a leading organisation in their search for an IT Service Desk Analyst to join their busy IT Service Desk team based in Somerset. This is an opportunity to join a collaborative IT team providing technical support across … business, resolving incidents and service requests while ensuring excellent customer service and adherenc click apply for full job details ...

growth. This role offers the opportunity to be a key member of the senior management team, driving the successful delivery of our planning and customer service functions at the heart of our operations. You will be working in our Tonbridge branch but will be supporting the Planning … promptly and to a high standard. Acting as a key point of contact between residents, operatives, subcontractors and colleagues, you will help deliver a customer-focused and responsive repairs service. Duties: Schedule and plan repair works to ensure efficient use of operatives and resources Use the MCM system ...

telephone, or online. As Patient Services Team Leader, you will play a vital role in ensuring patients receive a welcoming, professional, and efficient service throughout their healthcare journey. You will be responsible for leading and supporting the Patient Services Team across both sites, ensuring that services operate safely, effectively … line with practice standards. Key Responsibilities Lead, supervise, and support the Patient Services Team in delivering outstanding patient care and customer service. Ensure the smooth and efficient day-to-day operation of patient services across both practice sites. Manage team performance, attendance, training, development, and wellbeing. Motivate and inspire ...

Microsoft in the United Kingdom is seeking a customer-obsessed Service Delivery Manager to orchestrate delivery resources across Microsoft and partner teams, ensuring end-to-end managed experiences and outstanding customer service. This role supports the Azure Customer Experience Teams, focusing on operationalising service delivery … incident ownership, and continuous improvement while working across One Microsoft to deliver value and quality in customer engagements. #J-18808-Ljbffr ...

case you are asked to ever cover this due to being short staffed. Key Duties: Support point for information and communication between organisation and customer Receive Service Centre requests (telephone calls, emails and reception) from all service areas of the hospital Enter details of calls into data … base and following up details of action and outcome Using specific software and databases Candidate Requirements: Computer literate including Microsoft Office Excellent customer service at all times Working as part of a busy team and also unsupervised Please apply now or contact Rachael at the Southampton office ...

focus on root-cause analysis and preventative improvements.The successful candidate should possess a positive 'can-do' attitude and an intuitively high level of customer service in their approach. This will complement strong FIX, database (SQL, Sybase or Oracle), Linux, understanding of cloud-based technologies, Windows and Networking troubleshooting … standard for the team* Ability to confidently communicate at all stakeholder levels (technical, client, trader, executive team) and influence decision-making* Passionate about customer satisfaction and service excellence* Excellent organisational skills with the ability to prioritise under pressure* Disciplined approach towards Service Level Agreement adherence and minimising ...

focus on root-cause analysis and preventative improvements. The successful candidate should possess a positive ‘can-do’ attitude and an intuitively high level of customer service in their approach. This will complement strong FIX, database (SQL, Sybase or Oracle), Linux, understanding of cloud-based technologies, Windows and Networking … standard for the team Ability to confidently communicate at all stakeholder levels (technical, client, trader, executive team) and influence decision-making Passionate about customer satisfaction and service excellence Excellent organisational skills with the ability to prioritise under pressure Disciplined approach towards Service Level Agreement adherence and minimising ...

role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Mobile support team The Mobile Support … Team Leader role will be responsible for leading the Mobile Support team in delivering Incident and Service Request support across Opus’s EE(BT), O2, and Vodafone customer estates. Operating as a player-manager, the role combines hands-on ticket resolution with day-to-day leadership ...

annum and a health cash plan Home, a place where you belong This is an exciting opportunity to shape the future of customer contact at Home Group. Youll lead our Customer Service Centre and transform how customers reach us about their homes, repairs and services, creating … simpler, more responsive experience with stronger ownership and resolution. Youll have the freedom to rethink how the service operates, make better use of our CRM, My Home Account and evolving contact technology. Youll build a flexible, high-performing service ready for the future. Working across the organisation, your ...

ensure that our contracted services are delivered on time and in line with our customers expectations. You'll be upholding a high level of customer service, as the successful 2nd Line Analyst will be supporting colleagues at various levels within the variety of technologies the Team supports. … responsible for the BAU service for multiple technologies within the Unified 2nd Line team, working to manage batch processing, event management, incidents, problems, requests and changes.You'll work effectively with the Command Centre team and all dependant service lines. Ensure control of the service delivery ...

provide administrative support across the business, working closely with colleagues from Sales, Production and Operations. You'll play an important part in ensuring customer information, orders, reports and internal systems are kept accurate and up to date. Whilst there is some customer contact involved, the primary focus … this role is administration, coordination and supporting business processes. Full training will be provided on our products, systems and customer processes, making this a great opportunity for someone with strong transferable administrative and IT skills. No two days are the same, and you'll be at the centre ...

business is continuously able to operate efficiently and effectively. Follow ITIL processes, focusing on Incident and Change Management, to ensure consistent and controlled service delivery. Ensure third-party vendors and the business adhere to IT processes in line with SLAs and Brightwell policies, to maintain compliance and service quality. Act as the second point of contact for escalated first-line service desk cases across network and desktop areas, to ensure timely resolution of complex issues. Triage incidents and engage the correct technology group(s), coordinating where multiple teams are involved, to drive efficient and accurate issue ...

across the UK, Europe, North America and other priority territories. This is a hands-on role covering website trading, digital acquisition, merchandising, promotions and customer retention. It would suit someone who enjoys taking ownership, analysing performance and turning ideas into measurable growth. Key responsibilities: Support the delivery of international … seasonal trading events. Grow qualified traffic through paid media, CRM, SEO, affiliates and partnerships. Improve conversion rate, average order value, repeat purchase and customer lifetime value. Adapt website content and customer journeys for different international markets. Analyse sales, customer and marketing performance, recommending clear actions. Monitor competitors ...

position required to provide first and second line technical support with the knowledge and skills to provide first-time-fix call resolution. The IT Service Desk acts as a centralised first line support team and is primarily responsible for incident management and for the processing of service requests … standard changes within agreed service levels for all staff within Morecambe Bay Hospitals NHS Foundation Trust as well as those working remotely from satellite sites. Training new starters Supporting current staff Supporting Service Delivery management with problem management Updating article list and knowledge bases Providing first time ...

role all about? A NiCE AI Forward Deployed Engineer is a highly technical full-stack engineer responsible for designing, building, and deploying AI-driven customer engagement solutions using the NiCE digital and AI portfolio. This role sits at the intersection of software engineering, AI agent development, and customer … voice and digital channels. The AI Forward Deployed Engineer will design, prototype, and operationalize AI agents that integrate with enterprise systems and deliver scalable customer self-service experiences powered by intelligent virtual agents, knowledge management, and omnichannel engagement capabilities. This role requires deep technical expertise across full-stack ...

Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k - £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. You will be managing … incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience To succeed in this ...

Fire & Security Service & Installation Engineer Hampshire Portsmouth Southampton Salary: Up to 50,000 + Company Van + Excellent Benefits Our client is a well-established and growing Fire & Security company, providing high-quality installation, maintenance and support services across Hampshire and the surrounding areas. Due to continued growth, they … looking to recruit an experienced Fire & Security Service & Installation Engineer to join their team. This is an excellent opportunity to join a business that genuinely invests in its engineers, offering long-term career development, ongoing training and an attractive benefits package. The Role As a Fire & Security Engineer ...

focus on root-cause analysis and preventative improvements.The successful candidate should possess a positive 'can-do' attitude and an intuitively high level of customer service in their approach. This will complement strong FIX, database (SQL, Sybase or Oracle), Linux, understanding of cloud-based technologies, Windows and Networking troubleshooting … autonomously, setting the standard for the teamAbility to confidently communicate at all stakeholder levels (technical, client, trader, executive team) and influence decision-makingPassionate about customer satisfaction and service excellenceExcellent organisational skills with the ability to prioritise under pressureDisciplined approach towards Service Level Agreement adherence and minimising Mean ...

appoint a Renewals Administrator to join their commercial support team. This is an excellent opportunity for someone who enjoys working in a fast-paced, customer-focused environment and has strong administration and organisational skills. The role is focused on managing customer renewals, supporting recurring revenue and working closely … with internal teams to ensure a smooth customer experience. You'll be responsible for coordinating renewal activity, preparing quotations, maintaining accurate records and ensuring contracts are renewed on time. Key Responsibilities Manage and track customer contract and service renewals. Prepare accurate renewal quotations and obtain pricing where ...

risk and advance precision healthcare. As a Business Analyst, you will gather business requirements, design efficient processes and support the delivery of a Jira Service Management solution. This is a 6-month contract-based role offering hybrid/remote working options, salary range … delivering business systems, process improvement or digital transformation projects. Skilled in requirements gathering, process mapping, and preparing detailed functional documentation. Experience with Jira Service Management (JSM) , IT Service Management (ITSM) platforms or service management transformation projects. Have experience integrating HubSpot or other CRM platforms. Ability to produce ...

risk and advance precision healthcare. As a Business Analyst, you will gather business requirements, design efficient processes and support the delivery of a Jira Service Management solution. This is a 6-month contract-based role offering hybrid/remote working options, salary range … delivering business systems, process improvement or digital transformation projects. Skilled in requirements gathering, process mapping, and preparing detailed functional documentation. Experience with Jira Service Management (JSM) , IT Service Management (ITSM) platforms or service management transformation projects. Have experience integrating HubSpot or other CRM platforms. Ability to produce ...

summary As an IT Clinical SystemsApplication Support Analyst (Diagnostics), you will provide specialist application support for a portfolio of diagnostic systems, ensuring incidents, service requests and technical issues are managed effectively and resolved within agreed service levels.You will be responsible for maintaining application stability, investigating and resolving complex … technical resolution of Incidents and Problems for a subset of diagnostic clinical applications. To contribute to Root Cause Analysis and ensure Continued Service Improvement To test and implement agreed fixes, upgrades and manage changes to Production environments To maintain key relationships with application stakeholders To provide coordinated application support ...

Description and Personal Specification and ideally have demonstrable experience within a systems support environment with a drive for continued professional development. They will be customer focused, pro-active, possess strong communication skills, confident, with solid IT skills and a strong work ethic. They will have the opportunity to work … Systems Manager and work in close association with the Senior Systems Support Analysts. The post holder will ensure that users receive the best possible service in terms of data quality, system availability, technical and operational support. Person Specification Qualifications Essential Higher Diploma in computer science or related discipline. ...

Business Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Work with transformation and the business stakeholders to ensure documented business requirements are accurately translated into ...

Business Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Work with transformation and the business stakeholders to ensure documented business requirements are accurately translated into ...