Customer Service Jobs in the UK excluding London

1 to 25 of 2,177 Customer Service Jobs in the UK excluding London

Customer Service Admin / Customer Support Representative

Billingshurst, West Sussex, South East, United Kingdom
Clarion Communication Management Ltd
Job Title: Customer Service Admin Location: Billingshurst RH14 9SJ, on-site Salary: £27,000.00 p/annum Hours: Monday to Friday 8am to 5pm with 1 hour lunch Job Type: Permanent, Full Time Clarion Communication Systems is a rapidly growing Technology company based in West Sussex, owned by … such as processing sales orders and preparing invoices Arranging couriers, sending tracking numbers, dealing with courier mix-ups, sending invoices After sales ad hoc customer calls After sales service - responding to customer non-technical enquiries and complaints Maintaining supplies of stationery and equipment Ad hoc data entry … Handling customer service on ecommerce platforms (messages, calls, invoices, returns) Skills/Experience required: Excellent administration, organisation and time management skills Excellent communication and interpersonal skills within a team Strong IT skills and knowledge of Microsoft Office (Excel, Outlook) Proactive and confident in communicating with customers, suppliers, and More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

Customer Service Manager

Manchester Area, United Kingdom
ConnexAI
Job Title: Customer Service Manager Department: Customer Support and Technical Support Location: Manchester, UK (Onsite) About the Role: As a Customer Service Manager, you'll lead our Customer Service and Technical Support teams to deliver outstanding customer experiences. Reporting to the Global … deputy, helping to shape the day-to-day operations and overall strategy for the support function. You’ll focus on building a high-performing, customer-centric environment where service quality, satisfaction, and team development are prioritised. This is a leadership role where strong service management, coaching, and … operational skills are key. Key Responsibilities: Lead and develop Customer Service and Technical Support teams, including team leaders and Heads of Line. Oversee daily operations to ensure customer queries and technical issues are resolved quickly, professionally, and empathetically. Monitor and improve customer satisfaction (CSAT), first contact More ❯
Posted:

Customer Service Executive - Graduate / Career Launch Opp

Dorking, Surrey, South East, United Kingdom
Recruitment Revolution
Are you ready to take the next step in your career? If you thrive in a fast-paced, customer-focused role and want a clear path to leadership, this opportunity is for you! We're looking for a Customer Service Executive to join a growing team where … hard work is recognised, development is a priority, and training is fully provided. This role is perfect for someone with a footing in client service experience—whether in hospitality, front desk, retail, or any customer-facing role—who is hungry for career progression. Join a supportive, energetic team … people and want a role where you can truly make an impact, we'd love to hear from you! The Role at a Glance: Customer Service Executive Onsite Dorking Head Office Based £24,000 Plus Benefits Including Company Trips, Vouchers, Team Building Days and More… Full Time - Permanent More ❯
Employment Type: Permanent
Salary: £24,000
Posted:

Service Delivery Manager

Huddersfield, Yorkshire, United Kingdom
Adare SEC
Manage service department team members, including customer service interactions, reports, and repairs. Provides the highest level of customer service whilst developing lasting customer relationships. The Service Delivery Manager is responsible for managing the IT Service Desk team which provides front line Incident … and Request Management across all IT services. They are responsible for ensuring that all incidents and service requests are handled effectively across all channels within agreed Service Levels to deliver customer satisfaction. The Service Delivery Manager is responsible for developing and implementing the strategy, standards, and … procedures within the Service Desk. The post holder is responsible for the Service Desk tool and Knowledge Base. They are responsible for analysing usage of applications, incidents, and requests to identify problems and proactively reduce call volumes. Is expected to work effectively within a team, working most closely More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Delivery Manager

Leicester, Leicestershire, United Kingdom
Adare SEC
Manage service department team members, including customer service interactions, reports, and repairs. Provides the highest level of customer service whilst developing lasting customer relationships. The Service Delivery Manager is responsible for managing the IT Service Desk team which provides front line Incident … and Request Management across all IT services. They are responsible for ensuring that all incidents and service requests are handled effectively across all channels within agreed Service Levels to deliver customer satisfaction. The Service Delivery Manager is responsible for developing and implementing the strategy, standards, and … procedures within the Service Desk. The post holder is responsible for the Service Desk tool and Knowledge Base. They are responsible for analysing usage of applications, incidents, and requests to identify problems and proactively reduce call volumes. Is expected to work effectively within a team, working most closely More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Service / Sales Support Exec - Global Leader. Hybrid

Caerphilly, Mid Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
a $9 billion leader that can provide you with stability and exciting challenges, wed love to hear from you. The Role at a Glance: Customer Service/Sales Support Exec Caerphilly Office Based 3 Days Per Week/Hybrid Working Competitive Market Salary Plus Excellent Company Benefits Including … chemicals & ingredients used in everyday products Culture: Work with real purpose. Grow how you want to. Be who you are Your skills/background: Customer Service, Client Relations, Internal and External Communication, IT Literate, Microsoft Office, CRM Software. As a Customer Service/Sales Support Exec … you will be the first point of contact for our customers and a vital part of our fantastic Customer Service team. As the face of our business, you play a key role in building loyalty and trust. What your day might look like: + Working closely with your More ❯
Employment Type: Permanent, Work From Home
Posted:

Customer Support Advisor

Pencoed, Bridgend, UK
Flotek Group Limited
Job Title: Customer Support Adviser Location: Pencoed, Wales, UK Salary: £26,000 per annum Job Type: Full time, Permanent Work Location: In office About Flotek: Flotek Group is a fast-growing Tech Company providing IT and Comms technology to a range of businesses. With regional sales and support locations … across the UK our ambitious growth is focused on our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. Flotek are a 5-star rated company. They value their staff and offer a fantastic working environment and culture. About the Role: We … are looking for an enthusiastic customer service-focused individual with contact centre background. Preferably with some experience within the IT/Telecoms sector or a Helpdesk role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triaging their calls. You will More ❯
Posted:

Graduate Customer Service Advisor

Rotherham, South Yorkshire, Yorkshire, United Kingdom
Ernest Gordon Recruitment
Graduate Customer Service Advisor Rotherham - Hybrid £23,809.50 + Hybrid + Training + Monday-Friday Are you a recent Graduate or have some Customer Service experience looking to join an industry leading company that operates in over 130 countries, where you will receive specialist training on … range of products covers every aspect of the procurement process from start to finish? On offer is an exciting opportunity for a Graduate or Customer Service Advisorto join a global software company currently providing procurement solutions to over 800 clients, and 3 million users around the world as … they look to add to their team. In this role, the successful Customer Service Advisor will respond to inbound enquiries by telephone and email on the First Line Support help desk following through to ticket resolution and liaising with the relevant departments to allow for ticket resolution. The More ❯
Employment Type: Permanent
Salary: £22,000
Posted:

Customer Service Advisor

Manchester, North West, United Kingdom
CCA Recruitment Group
Role: Customer Service Advisor (Non-Voice) Salary: £23,810 + benefits Location: Wythenshawe M22 (fully office based for 1st 3 months then potential to go hybrid) Employment Type: Permanent Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekends This is an … exciting opportunity for an experienced Customer Service Advisor to join my Wythenshawe based client on a permanent basis due to a period of growth for their business. The Customer Service Advisor plays a critical role in delivering high-quality support to their clients. Do you have … experience in managing ticketing systems? Troubleshooting technical issues? Do you thrive under pressure and demonstrate excellent problem-solving skills? Duties of the Customer Service Advisor: High-Quality Support : Deliver exceptional support to Service Users and internal stakeholders/suppliers, ensuring timely and effective resolution of issues and More ❯
Employment Type: Permanent
Salary: £22,000
Posted:

Customer Service Analyst

Gateshead, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Talent84 Ltd
Customer Service Agent, Gateshead area £25,000 per annum, hybrid working Talent84 is pleased to support our long-term client, a leading software solutions provider, in their search for a Customer Service Agent. As a Customer Service Agent, you'll be part of a … supportive team, assisting customers with product and service inquiries via the helpdesk. Your main focus will be delivering excellent customer service by responding to queries and resolving issues efficiently and professionally. Youll work within helpdesk hours (Monday to Friday, 8am6pm, on a rotating 8-4 or … . Our client fosters a positive work environment and offers a hybrid working model (2 days in the office). Key Responsibilities Respond to customer enquiries promptly and professionally. Log and track issues, ensuring they are directed to the correct team for resolution. Keep customers updated on the status More ❯
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Customer Service Advisor

Monmouth, Gwent, Wales, United Kingdom
Focus Resourcing Group
An excellent opportunity has arisen to work for our established client in Monmouth as a Customer Service Advisor. The purpose of the Customer Service Advisor is to guide customers through their onboarding journey. Benefits: * Perk box * 29 days hols + bank holidays + winter shut down … length of service increase to hols * £500 support for upskilling * 3 days per year to 'give back' (charity work) * Pension As the Customer Service Advisor, you will be responsible for: * Maintaining customer records in Salesforce. * Answering queries relating to the technical use of the software. * Working … closely with the compliance teams to ensure customers have everything they need. * Solve customer queries. The successful Customer Service Advisor, will have the following related skills/experience: * Strong verbal and written communication skills. * Excellent IT skills. * Previous customer service experience. For more information, please More ❯
Employment Type: Permanent
Salary: £24,000
Posted:

Service Desk Team Leader

Harrogate, North Yorkshire, Yorkshire, United Kingdom
Redcentric
Role Details Job Title Service Desk Team Leader Division Operations - Customer Service Job Location Harrogate Role Our service and support teams provide an effective yet complex blend of both customer and technical support for a range of managed IT service products including Data Management … Network (Internet Access, VPN, HSCN), Hosted IP Telephony, Unified Comms, Data Centre Hosting, Virtualisation Services amongst others. Delivering a customer experience that successfully sets Redcentric apart from our competitors and drives brand loyalty is our collective goal and to make this happen we need to create an environment that … inspires colleagues to deliver their very best. Alongside the Customer Services Manager it is your responsibility to make this happen, which is what makes this such a rewarding role. It is all about getting the right people, about making sure they enjoy their work and about providing them with More ❯
Employment Type: Permanent
Posted:

Customer Service Technician

Coalville, Leicestershire, East Midlands, United Kingdom
Euro Projects Recruitment
Customer Service Technician Full training and development will be provided! Would suit someone who enjoys problem solving with a good eye for detail. Due to the nature of product, someone with an interest in technology would be ideal. Excellent bonus scheme available alongside a range of benefits, including … healthcare, 25 days holiday + banks, and an on site Gym. As Customer Service Technician, the primary function of this position is to support customers with product returns and assessing faults. The product is electronic and has a software element, so we need someone who enjoys more technical … products in general. The role would suit an inquisitive mindset and a positive mindset to help customer related issues. Salary: £12.21 per hour + bonus (c£3,200) + 25 days holiday + pension scheme + free gym + other benefits This Customer Service Technician job will More ❯
Employment Type: Permanent
Salary: £12.21 per hour + £3,200 bonus
Posted:

Customer Service

Swindon, Wiltshire, United Kingdom
Hybrid / WFH Options
iRecruit4
iRecruit4 are hiring for a busy Customer Service department in Swindon for a Customer Service Advisor specialising in our clients National Accounts. Benefits of the role: Permanent position. Monday to Friday After probation hybrid working is available 2 days per week. Discount package. Onsite gym. Profit … related bonus pay. Duties of the Customer Service Advisor: Working in a busy customer service team, engaging with customers on the phone, via email and webchat. Working with Third party customers and developing relationships with key clients for the business. Managing key account orders in a … with other departments to ensure timely order fulfilment and understand stock levels. Liaising with the Warehouse if there are any dispatch issues. Responding to customer enquires promptly. Proving key accounts accurate and valid information at all times. Undertaking weekly service calls where you will be asked to produce More ❯
Employment Type: Permanent
Salary: £30000 - £32000/annum Quarterly Commission Paid
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Leigh, Greater Manchester, United Kingdom
Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Altrincham, Greater Manchester, United Kingdom
Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Leeds, West Yorkshire, United Kingdom
Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Bury, Greater Manchester, United Kingdom
Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Bolton, Greater Manchester, United Kingdom
Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Ashton-Under-Lyne, Greater Manchester, United Kingdom
Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Posted:

Digital Customer Service Advisor

Warrington, Cheshire, North West, United Kingdom
Robert Walters
Digital Customer Service Advisor Shift pattern: Full-time, 5 days a week, 4pm-12am (weekend work included) Salary: £25,896 Start date: 12th May 2025 Location: Fully on-site, Warrington Applications close 30th April. Please note that only shortlisted candidates will be contacted after the closing date. An … exciting opportunity has arisen for a Digital Customer Service Advisor to join a dynamic team in Warrington. This role offers a competitive salary of £25,896 and the chance to work in an environment that prioritises learning, development, and growth. The successful candidate will play a crucial role … in servicing customer queries. If you have a background in customer-facing roles and a positive approach to learning new things, this could be the perfect role for you. What you'll do: As a Digital Customer Service Advisor, your primary responsibility will be to provide More ❯
Employment Type: Permanent
Salary: £24,000
Posted:

Customer Specialist

london, south east england, united kingdom
Big Bus Tours
to three new cities a year, it is our vision to be the Number 1 ‘thing to do’ in every world-famous city. The Customer department at Big Bus Tours is a small team with a wide remit. They look after Big Bus’s online reputation, the global frontline … customer service training program, Audio Experiences (the content our customers listen to on the bus), as well customer service with our outsourced team we call the Hub. The Hub handles inbound queries and complaints from Big Bus customers via email and chat, responds to reviews, sells … monitors some of our socials, and performs various processes for the in-city and central support teams at Big Bus. Your role in the Customer team will be supporting our Hub agents, maintaining our ticketing, knowledgebase and AI systems, reporting on the department, suggesting and implementing process improvements, and More ❯
Posted:

Group Product Manager

london, south east england, united kingdom
Hybrid / WFH Options
Burns Sheehan
Group Product Manager | Household Name | Customer Service Platform✨ 🚘 Role : Group Product Manager Location: Basildon, Essex Hybrid working: 2 days per week in the office Salary: up to £115,000 + bonus 🚘 Leading Automotive business 💸 Innovative commercial financing products 👪 Amazing culture & team Do you have a passion for innovation … disruption, and developing new products with the customer in mind? Do you have what it takes to help a company redefine the future of finance? 💸 We are partnered with a leader in the Automotive insutry who are experiencing an exciting period of transformation. They are searching for a Group … Product Manager to help build and implement online products and experiences that will really up their customer service. 🚘💓 As Group Product Manager you will lead their Customer Servicing team, and will be responsible for their contact centre as a service, salesforce service cloud and customer More ❯
Posted:

Sprinklr Implementation Consultant

nottingham, midlands, United Kingdom
Tata Consultancy Services
that matters, through challenging projects which demand ambitious innovation and thought leadership. Are you looking for an opportunity to work at the forefront of customer experience technology ? We have an exciting role for you – Sprinklr Implementation consultant. The Role As a Sprinklr Implementation Consultant you will work on solutions … ensuring seamless integration with existing systems and processes. In this role you will collaborate closely with stakeholders to design and deliver tailored customer service solutions that drive business outcomes and elevate the overall customer experience. By leveraging your analytical skills, you will identify areas for process improvement … and implement efficient, scalable solutions to optimize customer service operations. Your Profile Proficiency in implementing enterprise SaaS based Social Relationship Platform, to serve as the infrastructure. Experience in enterprise software deployment management and implementation including Sprinklr CCaaS. Proficiency in scripting and coding with HTML, JavaScript, SQL and CSS. More ❯
Posted:

Help Desk & Service Delivery Manager

Taunton, Somerset, South West, United Kingdom
HR GO Recruitment
Help Desk & Service Delivery Manager About My Client My client is a trusted Managed Services Provider (MSP) delivering tailored IT solutions to businesses across the UK. They pride themselves on exceptional customer service, proactive IT management, and a people-first approach. The culture is collaborative, energetic, and … committed to excellence. We are looking for a Help Desk & Service Delivery Manager, based in Taunton, Somerset - Hybrid - Minimum of 3 days in the office Role Overview My client is seeking a dynamic Help Desk & Service Delivery Manager to oversee the performance of their Help Desk team and … clients. This is a management-focused role, not a technical hands-on position. The ideal candidate will have a strong background in people management, customer service leadership, and operational delivery within a service-oriented environment. A high-level understanding of IT services is beneficial but deep technical More ❯
Employment Type: Permanent
Salary: £50,000
Posted:
Customer Service
the UK excluding London
10th Percentile
£23,504
25th Percentile
£25,087
Median
£29,000
75th Percentile
£41,000
90th Percentile
£60,000